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HomeShop18 Complaints & Reviews

3.2
Last updated Apr 2, 2023
Complaints 3449
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2012
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1437
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HomeShop18 reviews & complaints page 66

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P
Pankaj N.Sonwane
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non receiving gift coupan benefit

Website:www.homeshop18.com

I have orderd Rs.5091. on 8/10/2015 at 11.45 pm for 8 products, when finalized the order i used Rs.500/- cupan but after using it & it was 12.15 am, then call center employee said "Sir, our policy is change today &U can only order 5 product for 5000 rupees hence we can take order', then i said to him when i start to give order it 11.45 & when it finish it was 12.15, it was not my mistake. transfer this call to your superior who can solve...
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Katoch Vish
from Kalka, Himachal Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product delivery and courier service misbehave

Address:Mandi, Himachal Pradesh, 175001
Website:www.homeshop18.com

Dear sir i recently ordered a mobile phone order no.[protected] and awb no.[protected]. I got call from [protected] landline no. And they said that they cant deliver my order to my home and they called me to 10 kms. Away from my home i reached there at fixed time i stand there for 3 hours but no body came there. Next day they again called me from same no. And called me again now i was not able to came there and he started to misbehave...
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Jonam465
from Chengalpattu, Tamil Nadu
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Product not Delivered and no proper Response. Fake Information given

Website:www.homeshop18.com/?it_category=AP

I have ordered a Bag in homeshop 18. Order.No :[protected] . I received a Airway bill number and the Product has been Dispatched. Then when i all the Courier Thy say that the Product has not been Dispatched to them. And when i say this to customer Care they Repeat saying it has been Dispatched. Till the Product not Delivered. No proper Response. Then wy the hell you collect shipping charges and say estimated time. All Fake news. Worst Online...
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Sushant Virdi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not getting refund from Homeshop18 has been almost a month on order number 977676071 ,sub order number: 112735847 complaint No. 142763321

Address:Shimla, Himachal Pradesh, 171003
Website:homeshop18.com

Hi, This is the worst website have ever come across, firstly they do not pickup the returned item and then secondly they have thier warehouse located somewhere located in remote area where no private courier service is ready to deliver and then finaly I speed posted through INDIA POST (with tracking ID as EE[protected]IN). It shows that it is delivered and I also received a call from HS18 saying we received your item and shall initiate...
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S
subendra
from Chhatarpur, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Use and brcken ordered provide

Address:Gwalior, Madhya Pradesh, 474011

My Self Priyanka singh and i have been online purches plastic contenar my order no[protected] product code and name -asian 60 pc plastic storage combo blue . this contenar already use becouse of before that this contenar already sent on ordered no[protected] jammu .when the parcel provide me that i open such parcel three contenar was brocked. i shocked . when i do the call the customer care officer Mr.Anil Sharma said me that you have been...
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prathour9
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Damaged crystal 10 in one kitchen machine.

Website:homeshop18

I had ordered a Crystal 10 in 1 Kitchen Machine on 3rd oct 2015.I called the customer care about the product and ask for refund.I have send the product thourgh indian post and the packet retruned to me after 7day.They refuse to take the packet.When i called the customer care and tell them about the packet retruned to me they asked me to send the courier again .When i asked them the reason why my pack is returned then they don't have any answer...
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mehtadivya008
from Gagret, Himachal Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty product sent, wrong commitments by CSR's for replacement

Address:Jaipur, Rajasthan, 302020
Website:www.homeshop18.com

I ordered Good to go - Silk PRo. It was a faulty product - not working properly. I asked Homeshop18 to refund my money in cash. They requested to order any other products of similar value. I did the same. After 48 hrs they denied availalbility of replacement products whereas the products were showing available online. However, I ordered yet other products as replacement over a call received from them. I asked them to confirm about the same...
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M
Muskan.study
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product delivered is not working

Address:182101
Website:www.homeshop18.com

The order no is[protected] the complaint no is[protected] i had ordered good to go hair removal shaver by silkpro n with free vlcc gold facial the facial is in good condition the shaver received by me is not working the middle blade is a little bit turned the inner part is vibrating but the shaver is not doing its work the product was ordered on 5th of october and was received today the packet is opened thnx plz look upon the matter...
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M
Mahendra u chauhan
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Electric indectione riplacement

Address:Kutch, Gujarat, 370 201

My order no.[protected] order name is ARAVIND PATNI date of order[protected] recevd by[protected] plz chenge my indection stow . this indectione is used & old material & not working for this items plz riplace indectione stow plz & thank you...
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S
Surojitdas
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non delivery of gold material

Address:Nagpur, Maharashtra, 440018
Website:Homeshop18

I place my order on 28sep. i place Gold ring even i payed whole amount at the time of order. now they are not taking my complain seriously . my material delivery time was 6oct but still there is no updation .everyday i call customer care they always said as usual they are working instaed of giving me solution. my order number is[protected], My contact number is [protected]//[protected]. please help me out and give me solution....
+1 photos
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S
Syed Altaf Ahmed
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile Phone

Address:Shimoga, Karnataka, 577202
Website:Homeshop 18

I purchased a new mobile phone but the handset was defective. I complained about the new handset to customer care, they advised me to take it to service centre for any technical issues. There in service centre they repaired my handset. When I informed the customer care that the hand set was repaired so they cannot exchange the handset. So why should I use the repaired one when I have paid money to the new one. Please help me and advise me...
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srikant prasad singh
from Ranchi, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

4 pcs, t-shirts with track pants

Address:Dhanbad, Jharkhand, 826001
Website:WWW.CONSUMERCOMPLAINTS.IN

Dear Sir,
This is to inform you that I received my order no.[protected] dated on 8/4/15 but sir size is large. All clothews is not fitting to my son. Therefore, I want to return you. Please send your own delivery person to collect from my shipping address.
Please send Naughty lads 7-plain cotton t-shirts for boys by little star in lieu of my above mentioned order no.[protected]
Thx....
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9018priyankasharma
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not getting refund from homeshop18 since more then 1 month against order no : 974818047 and Sub order no : 109792979 and Complaint no - 140865963

Address:Bangalore, Karnataka
Website:www.homeshop18.com

This is the worst website i have ever seen. I have purchased one dress from homeshop18 : order no :[protected] and Sub order no :[protected]. Product was damaged, so i return the product on 22-Aug-2015 via INDIA POST. And this product was delivered to homeshop18 on 3-Sep-2015. But they are telling that they have not received product. Then i enquired from post office and got confirmation from post office that product is delivered on 3-Sep-2015....
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C
chat2amit
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Homeshop18 sells expired multivitamins and bad cosmetics on its websites- beware..

Address:Gurgaon, Haryana

Homeshop18 sells bad and expired multivitamins on its website.Recently i purchased a healthvit branded multivitamin on discount from homeshop18. And after consumption had rashes(red) on my body and ulcers on my tongue. When i checked the expiry dates.I found that hoemshop18 is selling expired and and multivitamins on its website. I want to warn customers to never purchase any medicines/multivitamins or cosmetics from hoemshop18. Beware...
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chat2amit
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Read how homeshop18 cheats customers..by not keeping promise and delivering faulty products and declining refunds..

Address:Gurgaon, Haryana
Website:homeshop18.com

Homeshop18 is a liar and cheat company which markets its products giving wrong and then it harasses its customers: HOMESHOP18 does not have easy return policy HOEMSHOP18 SI CUSTOMR UNFRIENDLYA DN PRINTS WRONG OR INCOMPELETE SPECIFICATIONS JUST TO SELL PRODUCTS AND MAKE EASY PROFITS... This is regarding my order no[protected] Thursday, October 1, 2015 Amit Khurana 1 Rs. 2018 I cancelled the order one hour after placing the order,...
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Raje25
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Replacement of defective product neglected though informed them within 45 mins of receiving delivery

Address:Mumbai City, Maharashtra
Website:Home shop 18 .com

The company do not make "sale" of goods but does just "sale. Of. Ads" and in this way through defective materials in hands of customers and than they become nacked to replace it.
The way things happens with me are in order.(1) order placed on 16/09/2015.Orderno.[protected].(2) recd.Delivery on 23/09/2015 and cash paid.(3)on 23/09/2015 only within 45 mins of receiving delivery given complaint about defective things.br...
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chat2amit
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incomplete and wrong product information on homeshop18 website / poor quality of products / poor return policy by homeshop18

Address:Gurgaon, Haryana

Homeshop18 is a liar and cheat company which markets its products giving wrong and then it harasses its customers: homeshop18 does not have easy return policy

Hoemshop18 si customer unfriendly and prints wrong or incomplete specifications just to sell products and make easy profits..

This is regarding my order no[protected]
Thursday, october 1, 2015
Amit khurana
1
Rs. 2018
br...
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R
reenabhola
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor quality broken product

Address:Chandigarh, Chandigarh
Website:www.homeshop18.com/?gclid=CPuo6vmoo8gCFVQljgodOwAFRw

I bought facial kit from home shop 18 on 23/sep/2015 with order no[protected] product seems different from what they showed on television combo of massager was also broken ... it cost me around 1200 rs but not worthly at all poor quality ...cheap product they don't even change those products they just give 48 hours to change which is quite difficult to change or give complaint in such a short period of time...
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Advrishabh
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong sized products delivered

Address:New Delhi, Delhi
Website:www.homeshop18.com

I am Advocate Rishabh Kapoor ...i placed the order of a t shirt and shoes combo at hs18 on 29/09/15( odr no.[protected] which was received on 30/09/15 ...overall the product quality is good but the t shirt they delivered is of Medium size whereas i ordered Large size . Also, The shoes which were delivered were of size 9 but are also not fitting as the size is small ...therefore i request you to replace the said t shirt (deliver large size)...
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M
m12704
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Item not delivered on time

Address:New Delhi, Delhi
Website:www.homeshop18.com

Hi Sir/Mam, i ordered an item from Homeshop18 online on 28th Sept, 2015 & paid for the product through my credit card. They promised to deliver the item on 30th Sept 2015, but till date i have not received my item. My order number is[protected]. The AWB of the aramex courier which they provided is [protected]. Now when i spoke to customer care of the courier company they said that they have not received the courier by Homeshop18. I need the...
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