Huawei/google — nexus 6p bootloop issue

Huawei/google — nexus 6p bootloop issue

R Rohit Bhutada from Bengaluru, Karnataka

The nexus 6p model released by google/huawei joint venture started showing boot loop issue with lot of handsets. Both the companies are blaming each other for it. Consumers like me are asked to pay around 20k for getting motherboard replaced as its out of warranty. Its not something which we did, its hardware/software problem and lot of nexus 6p's are having that issue and both the companies are denying its acknowledgement in india. If you search for the issue you will find lot of issues with nexus 6p.in few countries google even replaced the handset, so want to file a complaint as both these companies are not acknowledging the issue and not providing the solution which will not shell extra amount from its users. Users like me already paid around 40k for that phone and we cant afford another 20k to get it fixed for the issue which didnt occured due to our mistake, ideally this thing should have been tested by either huawei or google before deploying to users. So can you please help in this matter? Was this information helpful? No (0) Yes (0)

6 Comments	Share
Submit Close

Related Google India / Tez reviews

View all 1955 Google India / Tez Reviews

Comments

Divyansh k nigam

from Durg, Chhattisgarh

I am facing the exact problem since 1 month . I can not believe that two giant company could not help with a problem they created in their flagship high budget phone. In the us there is a big class action lawsuit against them but in india i dont know what to do. If you find a solution please reply

Ranjith R Ravindran

from Bengaluru, Karnataka

Same with me! can't believe I wasted my 40K on this! will they do anything for Indian Customers? fingers crossed

Vipin Ravindranath

from Channapatna, Karnataka

I am also facing nexus 6p boot loop issue after updating latest 8.01 and it is 2 year old phone(out of warranty). I have brought it from Flipkart online shopping portal in India. After reading all the discussion about boot loop in forum, I came to know that my Nexus 6p also had hardware problem. please help me anyone how can I fix it.

Vipin Ravindranath's reply, Dec 28, 2017

Fine working 6P device is into Bootloop from 19th Dec 2017. Google refused help, as the equipment was bought from a retailer listed on google store; flipkart. Huawei store recommended that I replace the mother board for close to 400$! When confronted with Bootloop issue; they said about the fix from Google has not come! Is this the new internet of things? Where the device purchased and owned by individuals is remotely updated by the OEM with resulting issues and no accountability(Google or Huawei)! Feels let down to have purchased a high end phone and no support.

Tejaswi Shukla

from Delhi, Delhi

Nexus 6P worst phone I ever used. This is cheap product manufactured by Huawei and sold by Google. I bought Nexus 6P almost 16 Month back and in September 17 warranty one year product warranty period was finished and Bootloop issue start in early December 17. No support from any one Huawei and Google both.

Robin.garg

from Adampur, Punjab

I have purchased Nexus 6p from flipkart on July 2016, but in January my phone got stuck in bootloop and I went to huewai center, they told me to pay 20k for mother board replacement, pls help what to do ?

ishariqalam

from Agra, Uttar Pradesh

I have purchased Nexus 6P from US and now after 2 years same issue facing in India. It Starts when I heat for 3-4 min using hear dryer but went to boot loop in 30 min. It sucks...