Hyundai Motor India Complaints & Reviews

Purchased creta sx 7 months back and with in a month complained about the burning smell very often. After the first service technician mentioned there was issue with clutch plate and he adjusted the same. He also mentioned this may be because of my driving style. I am driving cars from almost 20 years now and none of my previous cars had this problem and this was not the reason at all. After the first service i started experiencing the same burning smell again and technician readjusted the clutch and said it should be fine now. Scary part is, two days back when i was driving the car on highway suddenly gear assembly jammed in the middle of the road and i escaped a major accident. I pulled the car to side and switched off the engine it started working fine, next day again i experienced clutch issue of not taking the acceleration even after changing the gear, this was solved again after switching off and on the engine. Next day when i was on the way to service center after driving a km clutch and gear assemble stopped to work, it was a major issue again on the road. I complained this to service center, vehicle was towed and technician mentioned clutch assembly needs to be replaced

With due respect sir, i beg to say that i had sent my car to agency goyal hyundai, kapurthala on dated 1st agust, 2019for insurance claim due to accident. But after repair of my car the agency had told me that you have no any insurance claim.
I am very depressed, i have a insurance policy of narional insurance company and have it validity up to 25 octobor, 2019. Now they told me that you have no claim of insurance and you have to paid the money of whole repair, i want to say here that i had get insurance policy from your agency and paid the i surance amount after passing of 10 moths they said that your claim is invalid. If my insurance is invslid then why they had repaired my car. I want my car at urgent kindly solved my problem.

On last month 03/07/2019 my hyundai i10 got accident on road then i have asked for road side assistance and it was a paid service. The towing van person damaged my car from right side and i have done complaint about it and hyundai is not supporting and help to me. And i am carging it for 13000. Everyday i am giving a compliment but not any help getting by them. A very worst service getting by hyundai. My mobile no. [protected] and my job no. Isx[protected]nd. I have attached a file where there is clearly marked that right side door is not damaged.
I want a immediate response.

I bought a creta e+ 1.4 diesel on june 2019 from fpl hyundai, vadapalai, chennai. After three weeks, i found my a/c is not working properly, there is a power fluctuation in the vehicle. The fan speed is increasing and deceasing automatically. I have raised this issue many time with dealer, the response is horrible. Also i have fitted more than 1 lakh rupees worth of accessories in showroom, quality of the items are very poor.

Now it's time to take final decision. Request you to replace my vehicle immediately or return my money. If you think it's not possible, then i will file a case in consumer court, let's court decide the fate of my vehicle.

Regards
Manimaran

Refer vin : malc381cmjm477207
Vehicle number: mh 47 ag 2192

Raising the fuel performance issue for near to one year now. No action barring, forwarding my case to a dealer (In my case, it is m/s. Shreem hyundai, kandivali-mumbai).

Note: in city drive, the vehicle is not delivering more than 6km per litre and in highway drive 11km per litre.

Can hyundai motors take personal interest in addressing my issues? I have driven more than 6000 km and spent around 1000 liters before challenging hyundai motors.

Looking forward for quick action.

Chinmay s dash
Beiersdorf india
[protected]

Dear hyundai,
I santosh kumar nayak of vill/post nayagarh purchased a car grand i10 (Asta) from aditya hyundai nh5 tamando bhubaneswar odisha on 2015. I faced an accident on 8/4/2019 and hand over the car to your service center for repair on same day. The service manager commited me for one one month to complete the service of my car. I had visited the service center again and again, but i fell that unneccessary delay and neglect service from the center. When ever i visited to the center, they promise me to complete within 4 to 5 day, but they (Including crm sales) fail to keep the words.

After many visit i am now feel harashed during these 3 to 4 months.
During these days i faced many problems to travel for my work and wasted huge amount in hiring other travels.

As per my complaint i want my car back to work as soon as possible. Otherwise i will make a complaint against your service in consumer court to take legal actin against the suffer i have faced during these days.

Thank you
Santosh kumar nayak
Mob-[protected]
Nayagarh, odisha.

We have one creta petrol car bought in april 2018. The no is “hrdm-0426”.

The first year o[censored]sage of this car has been trouble free. On 21st of july, i went out of town so left the car at home. When i came back then i could sense that there is some obstructive sound is coming out of rear wheel. The suspect is the brake shoe as when i tried to drive the car - the brake paddle was giving repulse.

Now the horror story starts. I called himgiri automobles as we had bought the car from there. All their nos have changed including 4886633 and 4886633. The sales rep phone is not responding. One phone no some how connects. I speak to mr arun ph no [protected]. He heard and asked to conatct company on phone no [protected].

After many attempts i get this no. The horror is that there is recorded voice that my no in 18 in line. I was holding the line for 20 minutes.

Finally connected and they have taken down my complaint and sending crane to tow the car.

But questions

1. Why hyundai company keeps its customers waiting or 2o minutes on a phone call. Shall this not be termed as worst behavior towards your customer.
2. Your rep has checked online about the car, but still she want me to speak the chasis no of car. Is this not a harrassment to custmer that even after checking the ownership and everything you expect customer to keep chassis no handy.
3. Above all why within one year of buying a new 17 lakhs car, we need crane to tow this car. Why shall it not mean very poor quality of car.

Please note the tank is ful of petrol. Please take care.

Thank you

Amit dhingra | home | m-15/2, dlf city-ii, gurgaon-122008, haryana, india | ph: +91 [protected] | land phone : home : +[protected] | [protected]@akdc.co.in

Dear sir,
I book my car as on 13/07/19 bagga hyundai opp indian oil petrol pump nr. Zundal circle ahmedabad

Bagga hyunda reception chandkheda 91-[protected]

To bagga hyundai

Your representative mr keyur ([protected] & [protected]) contact me on phone & come at my home as on 12/07/19 for car booking & he talk his superior & book my care with self-insurance & give confirm delivery as on 19/07/19. But i tell that i take deliver as on 24/07/19. But not dive me delivery as on 24/07/19. & tell that car dispatch now & u get delivery as on 03/08/19. But also not confirm delivery as on 03/08/19 & now tell take also 10 days (Sunday 11/08/19).

I all ready give money & also take insurance on the basic of invoice raise by your company (Chases no mala851clkm028728 eng no g4lakm290986) i all ready take indurance on this basic

I already talk with kyur & gaurangbhai many times in last i talk with shri nagesh sir

So now what i do pl tell me
Because i lost my int of rs 525000/- & also lost prestige

.

Regards,

Rakesh mehta

Complaint against dealership name : modi hyundai, kanjurmarg, mumbai

From: viji sudhir pillai
Date: mon, jul 8, 2019, 9:35 pm
Subject: refund of excess payment against grand i10 - viji s pillai
To:
Cc:, shonu

Dear team,

I have purchased grand i10 from you in the name of viji. S. Pillai. There is an excess amount of rs.5300/-. Below attached is the cancel cheque and account details where the refund has to be processed.

Bank: yes bank
Account no.[protected]
Ifsc code: yesb0000267

Thanks and regards.
Viji. S. Pillai

It's been more than 1 month since i have taken delivery of my car from modi hyundai, kanjurmarg showroom, awaiting refund of my excess payment. No reply from dealership on mail or calls, just excuses and reasons stating that their vp is out of town, refund is under process. Please request you to kindly look after my complaint and solve it.

Regards,
Sudhir pillai
[protected]

I am writing to you to raise an issue about delay in providing road assistance.
The issue that i have experienced was: on 30.07.19 at about 2.43 pm i have called up your toll-free no. [protected] to send technician to start my creta which was broke down. I told them it is very urgent. The lady who responded to my call told me that to reach my prime location in new panvel in maharashtra it may take more than 1 hr or more. I requested her to take my case urgently as my family was also struck up due to this. But she refused. Immediately i called nearly hyundai service centre who came and resolved the problem in my vehicle within 15 minutes. After the service centre technician reached, i got call from other hyundai service centre from sanpada (App. Distance is more than 20 km) that they are sending technician. I told them that no need to come now.
I look forward to your prompt response on this matter. I recommend you to provide emergency help by sending technician from nearby service centres.

Dear sir,

My vehicle no. Is rj14qc3620, i got my vehicle serviced from hindustan hyundai jaipur on 19th of july 2019 and after 4-5 days of service my car ac stop working.
I dont know what the team have done during my car service if there was some issue with ac no one during the service course told me and neither of them mentioned in suggestions and remarks that there is some problem in ac.

Then what has happened immediately after service that my car ac stops working, it means that they have not checked my car completely there might be some problem at that time and during that time same can be resolved if they have told the customer.

And also immediately after service they told to give us 10/10 ratings and also told if there is any problem then we are here.
But if the problem actually occurred then all takes back step and say customer has bear the all the cost

Request your help in this matter.

My car is hyundai creta.. It has been 3 yrs.. Around 34000km ran.. Owner name is sundhareswaran nair.. From kerala, palakkad district. During running it's clutch cause to fail..
When it checked by service workers they didn't told any reason and asked to change whole clutch parts.. It's not fair.. The vehicle should not possible for a vehicle like creta.. Then how is it. Also how servicers can escape from their responsibilities... We bought car by trusting hyundai.. But hyundai made to blast it.. Shame on you.. Also i will suggest any person to buy a hyundai car

I have been facing regular jerking problems with my santro cng fitted which i bought on december 2018 gave my car 5 times to kundan cars located at chinchwad pune in 6 months.
They have changed the cable and spark plugs thrice. On 31st july 2019 they changed the spark plug and have asked me to pay for the same. Do i have to change spark plugs every month to run my car this is a big faulty problem in new santro i hope hyundai company clears this problem once and for all

Main problem is front defogger not working properly, when i told my complaint to service centre that i tried everything to remove the fog being it heater, ac, defogger,
Manual wiping by cloth, opening the window, followed proper company guidelines to remove but it was not going only even after manual wiping from the inside and outside
I was stuck in highway for like hours just to let it go clear but it wasn’t going only and when i told my complaints to service centre being my first servicing of my hyundai creta 1.6 petrol black model they refused to do anything about me and said it’s okay it happens
There’s nothing wrong with the vehicle without even inspecting and told me to record a video when you’re stuck next time in the night in the middle of the highway.

I bought my hyundai eon in june 2014. Yesterday (30th july 2019) suddenly my car's eps system stopped working. Since then i need to run my car in manual steering mode, which is very hard to maneuver and tough in driving.

On showing it to hyundai workshop, bhiwadi, rajastan today, they reported that the power steering (Eps module) is not working and it needs to be replaced to get it working. But, what really surprises me is that how can this part fail within such a short duration of the car's age/use. My car has clocked only 14000 km.

I believe hyundai should look into the matter of electronic power steering module as these seem to be faulty (Manufacturing defect) that they are using in eon cars.

Dear Sir,
I had purchased I 20 Asta(Petrol) in 2015, and the registration number of my car MH 20 DJ 6129, currently I have parked my car at Bhuvan wheels Aurangabad (MS), the performance of car is good but recently I have given my car for servicing for non performance of ac, then the staff of service center told me that the compressor and condenser are not working and you need to pay the cost of new ones, however it is my question that how compressor can not work within the period of 4.5 yrs, usually compressors works for 10 yrs.
As per my opinion both assemblies having product product quality issue.
Therefore you are requested to please instruct the service center for giving me the free replacement of both parts as it didn't damaged, other wise I will approach to consumer forum for Justice.

Hyundai motor is my favorite company and my fa also.so That's I decided to buy a Hyundai grand i10 sports model car.The first time I checked online was to see the name of ( SAINI HYUNDAI) DREAM park, 468 sonar pur st.road collars 700160.
I contacted this dealer and they sent my sales executive to my house.I decided to buy in finance so I submitted all the papers for the loan.And my loan is approved which is 4 lakh 96 thousand rupess.(ICICI BANK).Bank loan funds were transferred to the dealer's account on July 19th . and my next emi date is 15 August. But I haven't got my car yet.Asked by the dealer, he was not answering me correctly.i don't know please help me.

I have purchased santro cng variant in april from elroy hyundai, defence colony, new delhi.
Its been 4 months and i have not yet received the hsrp.
The car is still running on temporary plate issued by the dealership.
This is causing me loss of money and time both as traffic police is chasing me every single day now.
I have been paying them challan/fine as they are not ready to understand plus it takes hell of a time to make them understand the situation.
This is not the first experience of buying a new car but surely is the last from this dealership.

I had purchased a hyundai xcent e+ (Cng fitted-dl3ccq 0357) from raj hyundai on october 28, 2018, through karan singh (Sm sales).
At that time, i was promised that cng endorsement would be done by raj hyundai after the initial r. C. Is received.
I received the r. C.in january, i have been following up with karan singh and rajan misra for cng endorsement and they have promised me multiple times that it would be done soon.
But even after following up for more than 6 months i have only received promises but there has not been any action on the same.
Hence i’m writing this mail to bring this issue to your kind attention so that you can get your people to act on this asap.
Your urgent action on this issue would be highly appreciated.

Three months lapsed so far. They are unable to deliver the small part of santro car to their branch service center situated in bihar sharif. I am just fed up. Begusarai performing very worse service for hyundai service center. I am a customer suffering from 3 months. This service center harrase me. Please take proper action against him as they are producing a bad reputation about hyundai service center.