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Hyundai Motor India Complaints & Reviews

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T
Tom Jolly
from Tirur, Kerala
Jul 20, 2019
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Address: Vettamvely house,padinjaraekara p.o,vaikom, Kottayam, Kerala, 686146

My verna is 2012 diesel model. Actually the coolent pump got complaint. Oil and coolent got mixed. Its been now 3weeks in service centre. Now they are telling the engine got seized. It will cost atleast 100000 rupees for me. My complaint is that i didn't get any warning lights before the incidence which has caused me a huge cost. Iam a person who service the car in proper interval. Pleaae do the needful or atleast reduce the cost to 50%. Please consider my request
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    Shashank Sekhar
    from Delhi, Delhi
    Jul 20, 2019
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    Address: B118 , IRIS COURT,MWC, 603002

    I have purchased new redme note 7 pro cell phone. Tried to connect to car blue tooth... It's connecting but sound is not audiable to the receiver i have called. I can hear the receover sound.

    Earlier i used to use lenoveo note 5 and all are fine.

    I tried to go to the site of syncsynchyundai and saw this hand setbis not there for i20 asta model.

    Please. Help
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      N
      Nithya Mk
      from Bengaluru, Karnataka
      Jul 20, 2019
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      Address: 682306

      Greetings hyundai,

      I feel very sorry to write this email and unfortunate to have purchased vehicle creta from hyundai. I initially i was very much happy with the comfort and service provided by hyundai even though when the top roof was found damaged at the time of delivery which was later repainted by mgf hyundai. While handing over the vehicle for third service of my vehicle kl 39 j 5679 i have requested to do the preliminary task which is done to the vehicle for 3rd service (Oil change, brake fluid change) and not to do any other tasks as the vehicle was very much comfortable for driving even though there was a fault in one of the tyre which was a manufacturing defect which was identified by mgf but not disclosed to me till 3rd service and repetitive complaints. After taking delivery after my 3rd service i found the clutch pedal hardened and i updated mgf and they took the vehicle and bleed the brake oil after which there was little comfort on the clutch pedal. Again i updated them that i am feeling discomfort while speeding the vehicle and mgf came with update that was due to fault in one of the tyre which is manufacturing defect. After taking delivery i was unable to put reverse gear and back to first gear to move forward and i have complained to mgf and road side assistance came and agreed to the fault.

      All these happened after i delivered the vehicle to mgf for 3rd service and technical flaw done in the 3rd service is the cause of all these issues. Neither i have complained of any defects while delivering the vehicle for 3rd service. I give my vehicle for service in advance and you can check your log book.

      Now mgf come up with the update that is a clutch issue and it has to be replaced. What is the credibility of hyundai vehicle even if the clutch doest withstand for 32000 km and why should i purchase premium vehicle spending so much money. I am driving my vehicle for the past nearly 20 years. By giving the vehicle for 3rd service to mgf has cost me the price of the vehicle. Please let e know whether i should retain the vehicle or sell the vehicle. Your response is highly appreciated.

      Regards,
      Nithyanand (Nithya)
      [protected]
      Senior resource manager
      Hire it people, inc
      Tel:[protected] | fax:[protected]
      Email 1 : [protected]@hireitpeople.com
      Email 2: nithya. [protected]@gmail.com
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      Preferred it staffing vendor to various state agencies and fortune 500 clients

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      Hope that we make some difference to the world.
      Hope that we help someone to move ahead in life.
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      Hope that we help someone reach their dreams.
      Have a great day ahead!!!
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        D
        Dr M Shah Alam
        from Mumbai, Maharashtra
        Jul 20, 2019
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        Address: Delhi, New Delhi, Delhi

        , indiahey this is dr alam (Smo) govt of, had a very bad experience with your #s staff.in june i was out of delhi and one day my vehicle - creta sx plus vtvt started heating and i called 24hrs customer service but the person who attended the call misbehaved with me and the local dealer manager responded after 4 he's. So i don't know what you # people are doing and cheating the customers. Shall i go to consumer forum or you you #s will do something.
        Jul 20, 2019
        Updated by Dr M Shah Alam
        You ### ### people, cheating to customers
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          C
          Ckdoc
          from Kizhake Chalakudi, Kerala
          Jul 19, 2019
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          Address: Thrissur, Kerala, 680664

          The car is good. But some necessary safety and convenient features are absent but loaded with unwanted features.

          Unwanted features.
          1. Average speed - who wants to know average speed? Nobody cares about it.
          2. Engine run time - again, are we a joke to hyundai?

          Wanted features.
          1. Average kmpl - missing this feature but they have give average speed. They have those sensor but disabled feature. Again customers are joke to hyundai.
          2. Dte - again customers are a joke.
          3. Speed sensing door locks - missing and even suzuki swift has it.

          My request to hyundai is that please give me an address of a service center where i can use obd scanner to enable these feature. Ill be delighted.
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            O
            oriental bank
            from Mumbai, Maharashtra
            Jul 19, 2019
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            Address: oriental bank of commerce , rajangaon branch, Pune, Maharashtra, 412220

            After a bank loan, customer remitted the whole quotation amount to showroom account. But showroom manager/owner do not give delivery of vehicle to customer. He is now out of state and dont give proper reply. Showroom is almost shut now. Please give us delivery as soon as possible, other wise bank as well as customer lodge a police complaint against showroom and hyundai company. Please do needful as soon as possible.
            Jul 19, 2019
            Updated by oriental bank
            show room name is shree ganesh motors, saradwadi, shirur, pune- 412210
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              V
              viveks01
              from Chandigarh, Chandigarh
              Jul 19, 2019
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              Address: The Times of India, Panipat, Haryana, 132103

              I was getting a sign of engine fault so i visited the sawan hyundai, sewah panipat haryana. They checked the fault with so called tab software and shared that the error code of p12192 is coming due to battery issue as recently i have changed & fixed new exide battery which is as per stranded of 12v but 35ah instead of 40ah as i got in new car. But when i have checked the same the battery technician they are saying battery is perfectly fine this code must be having different meaning.

              Please revert if this code is really related to the battery as confirmed by your expert technician working at sawan hyundai, sewah or i need to visit some other location for this query.

              I am still getting this symbol repeatedly even deleted twice with the software
              Jul 19, 2019
              Updated by viveks01
              i have hyundai i10

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                D
                deepak khatri 1
                from Delhi, Delhi
                Jul 19, 2019
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                Address: UNITY HYUNDAI, SHALIMAR BAGH, DELHI, New Delhi, Delhi

                On 04/07/2019 i have booked hyundai venue on unity hyundai show room, shalimar bagh delhi after depositing the amount of rs. 50000/- for pre-booking. On 10/07/2019 i have reached the show room and during the conversation with salesman sh. Deepak and sales manager they said that i have to take insurance of first year from the car showroom and the same has been compulsory by hyundai motors. If you don’t take the insurance they will cancel my booking and only rs. 47000/- will be refunded to you. Thereafter i have cancelled the booking. The copy of pre - booking and booking cancellation application attached herewith. Thereafter i have purchased the hyundai venue from hemkund hyundai, wazirpur.
                In view of above, you are hereby requested to take necessary action against the fraud and theft dealer and please help me for refund my full amount i. E. Rs. 50000/- as early as possible. Other wise i will have to file case against the hyundai motors regarding the same.

                Smt. Mamta rani w/o deepak khatri
                Ph. [protected]
                [protected]
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                  S
                  Subinoy Sarkar
                  from Kolkata, West Bengal
                  Jul 19, 2019
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                  Address: LMS Hyundai, Port Blair, Andaman and Nicobar Islands, South Andaman, Andaman and Nicobar Islands, 744101

                  This is wirh reference to the id no.1-[protected] issued on 14/07/2019.
                  It is once again to to inform that, i have booked a hyundai grand i10
                  Sportz dual tone car red and black from lms hyundai, port blair on
                  30/05/2019 for an amount of rs. 646920/-. An amount of rs. 10000/- was
                  Paid on 30/05/2019 with the assurance that the car will be delivered
                  To me within one month from the date of booking. The lms asked me to
                  Deposit more amount to confirm the booking of the hyundai grand i10
                  Sportz dual tone car. Accordingly i have deposited an amount of rs.
                  430000/- on 10/06/2019. After a lapse
                  Of more than one month no suitable feedback regarding the date of
                  Tentative delivery of the car is provided to me. Moreover on11/07/2019
                  A representative of lms hyundai informed that, the specific car is not
                  Presently available with the hyundai company it will take more two
                  Months for delivery. On15/07/2019 a representative of lms hyundai,
                  Port blair informed me over phone that, the specific car is not
                  Presently manufactured by the hyundai company. Kindly confirm me the
                  Fact and suggest me how i will get the car. Moreover, inform me any
                  New car of similar type is going to launch recently or not. An early
                  Action in this connection is solicited.in this connection the booking
                  Details are enclosed for ready reference.
                  Yours sincerely,

                  Subinoy sarkar
                  Garacharma,
                  Port blair,
                  [protected]
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                    M
                    Manoj_kr
                    from Patna, Bihar
                    Jul 19, 2019
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                    Address: Chas Bokaro, 827013

                    Respected sir,
                    I am a corporate customer. Sir i book a car from hyundai under chas showroom shree hyundai. The model of car is venue. I pay my booking amount rs 21000/= on 26th may 2019. The booking cheque already cleared from my account on 29th may 2019. They regularly telling me pay full amount. Salesman told me your car is booked. After this my corporation pay full ex-showroom price 1084000/- through neft. The amount is already credited in his account on 26th june 2019. Currently total 1105000/ rs paid, this is more than price. The salesman regularly telling me wrong date of coming of car. The showroom personal tells blue colour model is not loaded in our system from starting. After not satisfactory answer i tell him please give my car if blue colour is not available then in red. But till today i have not got any proper answer.in current position my corporation charged 8% panel interest. Who will pay this interest? Sir what is going on in hyundai? How a corporate customer is cheated by showroom personals? My request from soul of my heart if it is possible than kindly solve this problem and make a guideline for showroom. Now i feel cheated so you refund my amount to my corporation.in this current situation i don’t want any deal through shree hyundai in the current situation. It is not possible to buy a car in this service manner so returns the amount to my corporation as quickly as possible.
                    Thanking you.
                    Manoj kumar
                    Sr. Business associate
                    Lic of india
                    Dhanbad br 2
                    [protected]
                    [protected]
                    [protected]@gmail.com
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                      A
                      arockia baskaran
                      from Chandigarh, Chandigarh
                      Jul 19, 2019
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                      Address: 10-4b telugu church cross, 635110

                      I have booked for venue on 25th may 2019. Original waiting period said was 6 weeks.
                      But delivery has not been made yet. And the worst part is that himavashini motors at hosur say that they can not give a date for delivery of vehicle even after two months of waiting. They advised me not to make full payment untill they give date.
                      I only wonder if this is the good practice of hyundai or dealer.
                      Customer s are kept at bay. As a customer i feel the delivery is mismanaged at the whims and fans of the dealer.
                      Jul 19, 2019
                      Updated by arockia baskaran
                      2019. Original waiting period said was 6 weeks.
                      But delivery has not been made yet. And the worst part is that Himavashini motors at Hosur say that they can not give a date for delivery of vehicle even after two months of waiting. They advised me not to make full payment untill they give date.
                      I only wonder if this is the Good practice of Hyundai or dealer .
                      Customer s are kept at bay. As a Customer i feel the delivery is mismanaged at the whims and fans of the dealer.
                      Jul 19, 2019
                      Updated by arockia baskaran
                      I have booked for Venue on 25th May 2019. Original waiting period said was 6 weeks.
                      But delivery has not been made yet. And the worst part is that Himavashini motors at Hosur say that they can not give a date for delivery of vehicle even after two months of waiting. They advised me not to make full payment untill they give date.
                      I only wonder if this is the Good practice of Hyundai or dealer .
                      Customer s are kept at bay. As a Customer i feel the delivery is mismanaged at the whims and fans of the dealer.
                      Jul 28, 2019
                      Updated by arockia baskaran
                      Hyundai Motor India — car venue

                      1 Review
                      10-4b telugu church cross, Navadhi, Hosur, India
                      Ar arockia baskaran on Jul 19, 2019
                      Mark as Resolved

                      I have booked for venue on 25th may 2019. Original waiting period said was 6 weeks.
                      But delivery has not been made yet. And the worst part is that himavashini motors at hosur say that they can not give a date for delivery of vehicle even after two months of waiting. They advised me not to make full payment untill they give date.
                      I only wonder if this is the good practice of hyundai or dealer.
                      Customer s are kept at bay. As a customer i feel the delivery is mismanaged at the whims and fans of the dealer.
                      My booking amount was rs 1.9 lakh .
                      Does Hyundai motors act on customer complaint or it is reckoned as a mere formality???
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                        R
                        Robin Roy123
                        from Kolkata, West Bengal
                        Jul 18, 2019
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                        Address: Vill+Post-Begampur, Dist -Hooghly, West Bengal, Hooghly, West Bengal, 712306

                        I am ASIM DAS, i purchase a hyndai Creta car from Austin Hyndai 6 months ago at 08/02/19,
                        Chassis no: 527126
                        Engine no: 581820
                        Key No: P0868
                        Colour: White
                        Model: Creta VTVT Sx/O
                        I am visit Austin Hyndai 4 to 5 times, Austin hyndai do not cooperate me, So i do not Drive My car On The Road,
                        So i writing this letter to request you solve my problem fast,
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                          Sonia Bindra
                          from Patiala, Punjab
                          Jul 18, 2019
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                          Address: A8, Meera Bagh ,New Delhi, New Delhi, Delhi, 110087

                          My car no is dl 9c au 5757 name of amarjeet kaur. My car ac compressors is changed two times bcz of ac is not working and still i am facing the same problem.3 months before compressor was changed due to same reason and agin car ac is not working. I highly not satisfied with the service of hyundai car. I request you plz look on my matter and get it done asap..
                          Regards
                          Amarjeet kaur
                          [protected]
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                            I
                            Ineshwalia
                            from Mumbai, Maharashtra
                            Jul 18, 2019
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                            Address: Hans Hyundai, moti nagar, New Delhi, Delhi, 110008

                            I have made a service request to hans hyundai, moti nagar, new delhi and the date and time of pickup for service was fixed was[protected]:00-8:30 am. The person who has to pick the vehicle had called me 3-4 time a day before the service just to locate the address. Then on next day the person for pickup had arrived at 10:30 am. I have clearly told them that i have to leave for my office at 9:30am.
                            Later around 5:00pm i have told them that they need to put my gst details on the bill and i have messaged the details at the same time. After generating the bill the person had called me for the mode for payment. I told him that i will imps for will give him the cheque, firstly he denied to take the both and also told me that the company doesn't take cheque, and after 30 minutes of argument he send me his details for imps. Before receiving the car i had transfer the bill amount which was 10157. Moreover, there was discount scheme from 16th july to 21st july named hyundai mansoon camp and the bill was generated on mrp there was no discount mentioned on the bill and when i have called the person next day he told me that he forgets to mention that and was waiting for his manager to come office. Then they were ready for the the refund only for periodic maintenance service of rs. 2255 and refund of rs. 338 was to be refunded.
                            There problems i faced was firstly, pickup timing. Secondly, no mention of discounts on the bill. Thirdly, the old bill will be canceled and new bill will be generated after 2-3 days.
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                              Gaurav21121987
                              from Bengaluru, Karnataka
                              Jul 18, 2019
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                              Address: Kolkata, West Bengal, 700006

                              I bought hyundai verna model no verna 1.6vtvt sx (O) model in feb 2018.
                              I am extremely disappointed with the petrol service of the car.
                              It is giving a petrol service of 4 to 5 km per litre which is much less than what i
                              Was assured of 11 km per litre at the time of purchase.
                              Of all the cars that i have driven, this verna has got the worst petrol service.

                              Please look into the matter and oblige.

                              Thanks
                              Gaurav lunia
                              Email : [protected]@gmail.com
                              Mobile: +91 [protected]
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                                surya1426
                                from Chennai, Tamil Nadu
                                Jul 17, 2019
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                                Hi,

                                We have going to Coimbatore with family in car, Nearby vellore tyre got burst while running. We contact road side assist, they told that after payment we come and see the repair, after we payment done. Technician came and told that tools not available. So for 8hrs we are staying in road with baby. Like this worst service from Allainz road side assista. There contact no. [protected]. I talk many times they are not properly responded. Without anywork done they charged me 885rs from me, So kindly refund i need, Already i inform to them they said my senior will talk after no response from them.. My Compliant no - X[protected]IND . My name is Harikrishna. So please do needful.
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                                  sanjeeva priyadarshini
                                  from Jabalpur, Madhya Pradesh
                                  Jul 17, 2019
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                                  Dear,
                                  मैं रक्षा मंत्रालय, भारत सरकार के अंतर्गत कार्यरत एक केंद्रीय कर्मचारी हूँ। जिसकी सेवा स्थानांतरण से संबंधित है जिसके कारण एक शहर से दूसरे शहर स्थानांतरण पर जाना पड़ता है। मार्च 2013 में रामगढ़ कैंट, झारखंड में मैंने i10 कार खरीदी थी जिसका नंबर JH-02-Y-7137 है। पिछले जून 2019 महीने में Anmol Hyundai opposite Mission compound के workshop द्वारा विभिन्न नंबरों जैसे;- [protected], [protected], [protected], [protected], [protected] से कॉल करके प्रतिदिन सर्विसिंग के लिए कहा जाता। मेरे गाड़ी में silensor से संबंधित समस्या थी। जिससे संबंधित जानकारी मैं कॉल आने के दौरान बता चुका था। और उसे ठीक करने का आश्वासन दिया गया था। परन्तु जब दिनांक 28/06/2019 को सर्विसिंग/paid के लिए उपर्युक्त workshop में गया (Receipt attached) तब भी कहा गया कि ठीक करवा देंगे। फिर 2-3 घंटे बाद फोन करके कहा गया कि silensor बदलना पड़ेगा जो कि अभी नहीं है, तथा अभी सर्विसिंग/paid करवा देते हैं। जब शाम को गाड़ी लेने गया तब जिस मैकेनिक द्वारा गाड़ी की जाँच की गई तब वे उपस्थित नहीं थे और गाड़ी की चेक तथा डेलीवेरी दूसरे मैकेनिक से कराकर दी गई। जिसमे गाड़ी की परेशानियों के बारे में न पूछकर गाड़ी की सफाई और polishing के बारे में पूछा जा रहा था। इन कारणों से मैंने Feedback Report भी नहीं भरा और ना हीं साइन किया था। इस संबंध में वहाँ के मैनेजर को जानकारी दी तब उनका कहना था कि बुधबार दिनांक 03/07/2019 को silensor आ जाएगा और आपकी गाड़ी free पिकअप कराकर ठीक करवा दूँगा। बुधवार तो गुजर गया और एक दिन फिर feedback के लिए कॉल आया तब फिर मैंने silensor कि याद दिलाई तब से अबतक मेरे गाड़ी का silensor ठीक नहीं किया गया है। Customer को अंधेरे में रखकर workshop द्वारा जिस प्रकार का सर्विसिंग/paid की गई है।वह किसी भी प्रकार से सराहनीय नहीं हैं। Hyndai कंपनी से मैं जानना चाहता हूँ कि इस प्रकार से सिर्फ पैसे कमाने की छूट किस प्रकार से किसी workshop को दी गई है। जहाँ customer satisfaction जीरो है। साथ हीं मैं यह भी जानना चाहता हूँ कि इस व्यवहार के लिए संबंधित workshop पर क्या कार्रवाई की गई है।
                                  In Focus Hyundai showroom Jalgaon no one staff Co operate me for servicing my car
                                  My car number MH 19CF 4378
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                                    M
                                    Muktaa Aggarwal
                                    from Gurgaon, Haryana
                                    Jul 16, 2019
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                                    Address: #185 AGGARWAL DOMICILE Greater kailash colony phagwara, Kapurthala, Punjab, 144401

                                    I bought Hyundai i20 in August 2017 and got good service till last week but now I got information about there is some problem in nut bolt of tyres when I met with tyre puncture on road I went to Hyundai service center in cosmo Hyundai Phagwara Punjab to get check the problem and to do wheel Allighnment those people diclare all the bolts are not working properly there is need of replace.
                                    I asked about warranty it there but they are not ready to do full amount reimburse.
                                    Still bargaining is going on for partial refund. I m feeling harassment even i m getting general checkup from hyundai center only. Please look into the matter as soon as possible
                                    With warm regards
                                    Mukta Aggarwal
                                    Mob. [protected]
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                                      Karma Lhendup Bhutia
                                      from Mumbai, Maharashtra
                                      Jul 16, 2019
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                                      Address: 5th Mile, Housing Coloney, East Sikkim, Sikkim, 737102

                                      I have bought Hundai Creta SX Dual Tone Pertol on 14th Nov 2019. I am facing following problems with my car since last few weeks:

                                      1. My car does not pick up smoothly especially when driving uphill. It jerks when releasing the clutch when vehicle starts moving
                                      2. When I sift the gear and accelerate the vehicle, vehicle gives full acceleration noise but does not pick up. I have to release the accelerator and press again. This problem happens while driving uphill and happens sometime
                                      3. Sometime, gear gets locked due to which I am unable to change the gear. I have to stop the vehicle and start again.

                                      It seems that there is some issue with my car and please repair/replace my car at the earliest.
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                                        ashishkthakur
                                        Jul 16, 2019
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                                        Address: Bank More, Dhanbad, 826001

                                        This post is to create awareness that please do not buy hyundai cars for two reasons

                                        A. Built quality:

                                        I bought hyundai xcent (Jh 10bf 9935) two years back in june 2017. And i paid extra amount for security and took model which had airbags.. Unfortunately on 25th may 2019 my car met with an accident.. Which was so severe that bumper radiator and engine got suffered still airbags dint deploy.. Fortunately my driver was unhurt..

                                        B. Service:

                                        My car was sent to libra hyundai dhanbad, kartras road service center on 25th may’19. After multiple follow up (At least 5 personal visits, 15-20 calls direct and they call center, and 5 tweets) they agreed to deliver car on 19th jun.. But they had to maintain their reputation of pathetic customer service so after keeping car for a month; on 22nd june they said that engine of car has seized.

                                        I just want to know if it’s an accident case and that too from front side why its took a month to identify about issue in engine. Its my 100% believe that if such issue was not reported in first inspection report or within 7 days of accident, must be creating by libra hyundai to harass us.
                                        Why……because we had written against them in social media platform. Now as its intentionally made it’s not covered by insurance company.

                                        Now even after 8 days that they have not given the estimate…. Libra hyundai is just the worst place to go for service..

                                        I had contacted to following person so far

                                        Mr. Kush — workshop incharge libra hyundai
                                        Mr. Uday singh – gm, libra hyundai
                                        Mr harsh – apms, hyundai motor india ltd
                                        Mr smruti mishra - crm ro hyundai motor india
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