| Address: Mira Bhyander Road , Mira Road east , Thane 401017, Mumbai City, Maharashtra, 401107 |
On 1st july 2018, my car got stopped moving in western express highway, i had no option but to tow it to nearest hyundai authorized service center - mithila service center.. It was there they sold me 4 services (Over 18 months) and charged me upfront rs 13, 794 + taxes. The first service on that day was ok.. When after 3/4 months i went for my second service, the service center was almost in a closure state and some how did some cleaning (They denied wheel alignment etc, which was part of the contract).. Since then i have been trying to reach them, but with no response. I am not sure whether they have closed down or not, but i have lost my money and satisfaction. While those folks are not available, i now request hyundai to refund me back my hard earned money. I had gone to mithila, only because it was the nearest "authorized" service center, and now that it is not their i want an equivalent service from a authorized service center of my choice or refund. I leave it to hyundai to decide with a clear time line, else i will have to go redressal cell - consumer court.. I have necessary documents and can share whenever you want