Hyundai Motor India Complaints & Reviews

Dear Sir/Madam

I was purchased my car on dated[protected] at haridwar bypass road and I am daily follow up with your sales person regarding my car number but not getting any satisfactory response this is very worst service that I feel and I am requesting to all the customer please don't purchase any car from haridwar by pass road..
Thanks and Regards
Shubham Bansal
[protected]
And free to call me any time

Respected sir as i m using around 12 years of hyudai not so problem but now day a ac not working properly i went to showroom regarding that they solve but again same problem after 2hours and taken 36000 of preparing a. C. Problem now i gone for same reason again they are say to change ecm which is of 36000. What the use of complaining the same thing for same cost. It's their duty to look after the matter once customer said the problem. I will not do the payment for same reason. If you can
Solve then it will be very kind to you
Thanking you

I have taken delivery on 03rd sept 2019 of recently launched car - grand i10 nios amt sportz petrol model.
1) while locking and unlocking with remote, the sound is very very high. Especially, the kids and elderly people around the car get shock with the sound. We have mentioned this while purchasing the car to the sales person from kun hyundai, gachibowli. However, he has expressed his helplessness.
Kindly arrange to reset and reduce the sound urgently.

2) as per the options shown on website, under basic variable warranty plan, the customer can opt for either of the options:
A) 3 years / 100000 km
B) 4 years / 50000 km
C) 5 years / 40000 km.

I would like to opt for option c - 5 years / 40000 km.
I requested the dealer to include the same in my invoice.
He has refused to do so.
Kindly do the needful.

Regards

Deepak agrawal

My car is with hyundai service center from more than 3 weeks. Service center reported me there is some noise in the car steering on last tuesday and i have visited the service center for the same. There was no such fault or noise in the car once i have handed over to the service center. I’m the only person who drive this car and i have left my car in the service center on sunday, aug 18th. Car steering was absolutely fine till that time. Service center has also verified everything in my car before taking the car in their control. Service center provided me the receipt for the same as well and it is with me. Now they’re planning to deliver the car to me with damaged car steering. They also claimed car can’t be driven in this position. What shall i do with the damaged car, that can’t be driven? They ready to replace the damaged part and asking me to pay for it. I don’t understand how will they make me responsible for the service center mistakes? Company is asking me to pay 30, 000 inr for their mistake and damaged happened within the service center. I feel very bad while writing this all but service center is forcing the cost on me and try to harass me and my family. They try to spent/waste more time so that i will be force to ask them to replace this part and pay for it.

I have talked to service center and they now started clamming, the car steering had issue from the time they received the car. This is completely false statement and try to step back from their own responsibility and try to hide the truth. Hyundai service center try to harass me by damaging my car, forcing me to pay for the damage and problem i’m facing without my car. Car deliver commitment date was aug 27th and there is a delay by more than 10 days already.

This is my request to this panel to provide me the appropriate solution otherwise i will be forced to take the legal action on hyundai and service center.

Thanks
Pankaj

It's been only 2 months approximately that i have bought my car. Today i. E. 08 september 2019, i tried to start my car and i smelled a pungent smell of petrol. On opening the bonnet i saw that the fuel pipe had burnt in several places. This speaks of low quality materials used. Further, this is a life threatening issue as the leak of fuel can lead to the vehicle burning.

I wish to raise a complaint for this as use of low quality materials is a serious crime from such a prestigious company like hyundai motors.

Dear sir

I have purchased new hyundai grand i10 era t+cng car on 6/11/2018.
Months i was contacting to your respective members of sas hyundai cant i am very much
Frustrated from your service. I am also in service industry and i know
Customer service is the key of any service center. I have been visited at your service center 6 time but but i have not got any solution from service center end.

I think that due to this harassment i should not
Purchase car. And i will not suggest to anyone to purchase car from
Hyundai.

Please gave your support at this type of service because that service lack
The customers.

Product (Car) details are:-

Product model - hyundai grand i10 era t+cng

Engine number-galajm985785

Chasis number-mala651cljm892912

Work shop name - sas hyundai (Cant road opposite irrigation department luck
Now contract no[protected]-4114228

I had fixed my car ac last month on 16th august 2019 from hyundai workshop itself, with their spare parts of which they had asked me to pay in advance so that they will order it first and once it arrives they will do the fixing.
And today 6th september 2019 my car ac is again stopped working and has the same problem which has earlier.
What is the use of establishing such a huge workshop which does not even know how to fix a car ac.
What is the use of putting a workshop such big that it does not even have the proper spare parts of its own, that they always have to order it and for that they always ask to pay in advance.
Such a show off... Very very disappointment..

Below are the issues encountered within 6 months of purchase and hyundai now wants to open and repair/replace the parts of the engine which is not acceptable
1. Engine oil consumption (Images already shared with hyundai on 16th april’19) which is leading to excessive engine oil burning which might lead to engine seize problem.
2. Back compression (Video already shared with hyundai on 16th april’19), which exhaust smoke and oil, which is ultimately a result of engine malfunction.
3. Steering column, which does not allow smooth functioning of the steering wheel and might lead to an accident.

The hyundai service executives offer corporate discount of 5000 for my purchase of grand i10 and took booking. But at the time of payment they said the corporate discount is not available at that time and i will receive as refund within one month. I took delivery of my car on[protected] and till now i haven't got that refund for corporate bonus. Nowadays the sales executives don't respond to my calls. Initially they made false promises of refund dates and each have gone passed. I am fed up with it. I had contacted their higher officials and senior sales manager of s s hyundai promised it will be given within the end of august and that date also gone passed. That is why i decided to took the public platform.

At the time of booking they promised my favourite color blue. But after taking booking one day executive called and said that colour has been allotted to another customer. Then why are they taking booking with advance payment of 5000, if they can't give our color choice. I had to settle down with the color choice of red which is not liked by my family.

A strict action against the dealer from hyundai is expected.

I purchase new verna car 4200 km drive 4 month old
Driver side tyre blast natural company warranty 1 year at purchase time
Today no responsible it
Tyre quality is poor provide company and grantee to customer at purchase time for best performance
Company no replay satisfied, company must give new tyre because we are new customer we pay best quality product

Let me please take the regretful liberty to bring in to your kind notice by the company authorized dealers about the intentional misdoings to tarnish the image of your brand. Here is a summary of my concern

• processes & quality check are doubtful – don’t know how many customers were befooled, there is no tracking mechanism
• management and employee relations seemed very strained, impacting customer experiences
• there is no escalation matrix available/visible to go beyond showroom staff, as they are seemingly blinding the view of hyundai corporate team and are not sharing any touch points of escalation

Sharing my experience of purchasing car from your company.

I had purchased hyunday creta automatic petrol on may 24, 2019 from koncept hyundai showroom in green park, new delhi, worth 16.5 lacs (Approx). This is my fourth car from hyundai, starting from launch of santro in india market by hyundai india. My experience of buying creta has gone from average to bad due to following reasons:

1. Since it’s a highend version of creta, and comes with inbuilt music system, which had songs from other language (Malayalam) stored in sd card and no one in the showroom was able to remove guide on adding songs of choice. Nevertheless, i took the delivery of the car.

2. After 2 months, one of relative noticed that the mats in the car were not original and were not fitting (Both hooks and size & shape) appropriately in the place. Upon investigating further we realized that the mats were of some local brand & of some other car type (Not creta). Tag behind the mats was intentionally cut a half to hide details. This is gross violation of integrity and customer experience.

3. We insisted on documenting the whole incident but your customer service manager told us that there is no email id or complaint book to file grievances and it has to be told to her verbally and its only her who can give us solution not hyundai team. I as a head of customer service of one of leading insurance companies in the world, was not able to agree upon, and made up my mind to take it up with higher management and on social media.

Request your intervention on this matter as we are feeling very frustrated due to cheating by koncept hyundai. Looking forward to hear positive words from you.

Complaint old number - 1-[protected] (Since 8-10 months before)

Re-open complaint new number – 1-[protected], dt. 28.08.19

Vehicle registration no. Dl2cat6092

I would like to inform you that my complaint number is -1-[protected] (Since 8-10 months before).

I have many time visit and call regarding this complaint but no action for hans hyundai dealer and hyundai company.

And now re-open my complaint number - 1-[protected]

Would like to inform you that, my car dl-cat-6092, visit in your service center (For services/complaint) during the period 04-05 times (01st july 18 to 15th september 18), and three times service pick and drop car to in my house. But no anyone hyundai person concern clutch issue told me.

Point wise details:

1) but after 19th september 18 to 01st october 18 (In hyundai body shop) clutch not working properly in my car and i’m also told your executive this issue and “he told me maybe 10-15 days’ not operate your car so maybe clutch hard”.

2) at the time of deliver (01.10.18, 8:30 pm) of my car very bad condition (Dust in car & white sport denting painting).

3) whipper not changed and whipper changed in month of 27th july 19 (10 months after)

Clutch proper working condition at the time of hand over of my car in your body shop (September 18).

Further, sorry for inconvenience caused email received after every services. But services are very poor.

I look forward to settling this matter amicably. If, however, the matter is not satisfactorily resolved, i will consider taking further action to resolve the complaint.

Dear sir,

I booked hyundai venue 1.0 sxo with elroy motors pvt ltd defence colony delhi on 03/06/2019.

I paid rs. 25000 as booking advance with 1.5-2 months as delivery period. On due date they failed to provide the desired chesis details etc and informed that
The blue colour as per our order is not available. (Copy attached)

I asked for cancellation and refund of my advance, i have already submitted my bank details as desired by them for neft.
But they have not credited it so far and not paying inspite of followup.

Now mr. Saurabh (Gm), mr. Devendra rawal (Crm) with whom i was following up are avoiding my phone calls and when i sent my relative to talk to them they misbehaved with him.

I had never expected such a bad behaviour and cheating by a renowned co. Like hyundai.

Kindly look into it and get my money credited.

Thanking you

Dr. D. P. Jain

To whom it may concern hyundai eps faulty

I had bought this hyundai eon magna+ in august 2013, and it's been running well since yesterday i. E 03/09/2019. Yesterday the eps faulty indicator got illuminated, which surprised me. My car only clocked a distance of 15, 495km. I have enquired about other cars. They are in good condition even after longer duration and high duty. Hyundai motor india must look into the matter.

I have booked a venue sx dual done in talwar hyundai jubliee hills. The sales guy raja shaker told that he would deliver the vehicle next month. He calls me two days later saying that sx dual tone in venue is stopped from company and demands more money as he conveys that dual tone is now only coming in sx (O). Clear case of cheating customers. The staff was so rude that they start showting on me when asked for clarification. Really unprofessional behaviour from talwar hyundai jubliee hills. Now iam in a dilemma weather my car will get delivered on time or not. Really disappointed from the service of talwar hyundai

It's quite unfortunate to inform you about the dent noticed in the bonnet of a new hyundai sx turbo (Dutch blue) vehicle delivered through your dealer pothens hyundai - kollam dist - kerala state on 21st august 2019.

The matter has been brought to the attention of store manager as well as the rm.

After 2 days of holding the vehicle, now the showroom guys r saying they cannot help it.

Being a loyal standing customer of hyundai it is a sorry feeling.
Need a resolution for this, else ian planning to approach all possible forums.

Paid the full cost of vehicle in advance and waited for 3 months to have such a state of things...
Rajesh hariharan

Dear team

This is to inform you that I had submitted my car Hyundai grand i10 in PAWAN HYUNDAI ghaziabad for car claim but they did not done good work .

Because my car engine is doing more heat because of coolant leakage and I told already that engine support may be damage but they should check for any other damage but they could not perform their duty with honesty

Now I am very disappointed for that because I got car today morning 2 sep 19

Please look this matter and take seriously

Hyundai Motor India — new santro - cng issue

1 Review
HNO 29 Block N NIT 5, Faridabad, Faridabad District, Haryana, India
shikhachauhan.[protected]@gmail.com on Sep 2, 2019 Mark as Resolved

Shikha Chauhan

Tue, Jun 11, 12:24 PM

to [protected]@hmil.net
Hi Team,
I would like for you to draw your attention towards unethical and unacceptable behavior that I have been facing since I did buy Santro from Bohra Hyundai.

Unfortunately I had the experience of buying Santro thinking Hyundai at it's best is delivering a car of lifetime but starting from Sales to Service, the regret of connecting with Hyundai remains.

The car was bought in November 2018 and received it's first service in January and starting then a lamp like symbol on car's dashboard was visible on inquiring about the same was informed that this is just a software update and car will keep on running smoothly.I am so glad it did till May.

On May 24th the car received the second service and I was assured the car has been updated with the software and it's been checked. On 10th June the car failed to get start and on inquiring with the RSA the person came assured the issue with car's software and upon further talks with the service team ( wherein we called them for update as for them it was not important to contact and inform you the mess that they have created since last service) the issue was with software and its (11th June as of today) again another software fault they have encountered with airbag.

Not to mention the inconvenience to commute to office has been great help.why in this world will I buy a car if I have to spend 1200 per day on cab? who is going to tolerate this expenditure and compensate?

This problem has again occurred on 27th of sept, 19 and I informed Bohra Hyundai that this is same CNG related issue . They were not ready to accept it and kept the car for whole day saying we have updated software but CNG remains a issue and we have ordered a part which would be delivered and replaced by saturday and today is monday (2/9/2019) and issue still exists.

Shikha chauhan

Tue, jun 11, 12:24 pm

To [protected]@hmil.net
Hi team,
I would like for you to draw your attention towards unethical and unacceptable behavior that i have been facing since i did buy santro from bohra hyundai.

Unfortunately i had the experience of buying santro thinking hyundai at it's best is delivering a car of lifetime but starting from sales to service, the regret of connecting with hyundai remains.

The car was bought in november 2018 and received it's first service in january and starting then a lamp like symbol on car's dashboard was visible on inquiring about the same was informed that this is just a software update and car will keep on running smoothly. I am so glad it did till may.

On may 24th the car received the second service and i was assured the car has been updated with the software and it's been checked. On 10th june the car failed to get start and on inquiring with the rsa the person came assured the issue with car's software and upon further talks with the service team (Wherein we called them for update as for them it was not important to contact and inform you the mess that they have created since last service) the issue was with software and its (11th june as of today) again another software fault they have encountered with airbag.

Not to mention the inconvenience to commute to office has been great help. Why in this world will i buy a car if i have to spend 1200 per day on cab? Who is going to tolerate this expenditure and compensate?

This problem has again occurred on 27th of sept, 19 and i informed bohra hyundai that this is same cng related issue. They were not ready to accept it and kept the car for whole day saying we have updated software but cng remains a issue and we have ordered a part which would be delivered and replaced by saturday and today is monday (2/9/2019) and issue still exists.

To whom so ever it may concern

Hi,

Car model : bloody hyundai creta e+ diesel
Purchase date : 26th august, 2019
Purchased from : lakshmi hyundai, visakhapatnam
Issue : i'm currently residing in hyderabad but my permanent address is in visakhapatnam, hence i bought the vehicle from vizag. Now the issue is i bought it on 26th august at 8:30pm and i drove it on the next day on astraight highway ona broad day light. I bloody had a flat tyre. I called the onroad assistance - but they are unable to understand the regional names/local village names and i had hard time explaining them where i was and the gps link wasn't working at that time.

However i waited for someone to rescue me on a midday sun but in vain. So i changed the tyre myself and then rode to rajhmundry lakshmi hyundai but they said they could do nothing.

Then i came all the way on a stephanie.
I approached kun united kondapur and they said that its the vehicle which was left outside in manufacture for quite a long time and the tyre got worn out or the air was not filled by lakshmi hyundai visakhaptnam correctly

I reached out to ms. Jerusha (Customer service manager)
I reached out to naresh (Good year tyres engineer) - he said that they will not provide a new tyre free of cost and he is unable to identify the root cause of the defective tyre but instead would give me 50% off on a new tyre

Now you tell me - i have spent 13l on a car why the hell will i spend money on a new car which didnt even cros 100kms at the time of flat tyre

Now im not using the vehcile for the very reason as my on stephanie. Lakshmi hyundai visakhapatnam has said that they would replace if i drive all the way back to vizag. How can i go that long from hyderabd without a stepahnie

Resolution im expecting - i want a new tyre - free of cost here in hdyerabd. Lakshmi hyundai has multiple branches all over india and its their internal arrangement they have to make and provide the re[censored]ion

Im an unhappy customer this is my 2nd creta vehicle and 3rd hyundai product

Feel free to escalate to the leadership and im readyt to tallk and fihgt out this in consumer court and social media (Which i have already posted)