Hyundai Motor India Complaints & Reviews

Sir
My self ateet sen i have purchase i20 elite at previous year at dhanteras from bundelkhand hyundai chhatarpur sir dealer had committed for leather seat cover when i was booked vehicle but a few days purchase vehicle us to provide normal vinyl and rusted seat cover and and also next time commitment sir we will be issued new seat cover pls drive car 10 days only.
After them i have reached 07 time month by month but till date seat cover is not available at showroom.
Now i am not want seat cover but this is wrong commitment i am not happy from hyundai sorry sorry sorry
Its cheated
Customer name ateet sen
[protected]

Ateet rana

Hi team,

The hyundai bm mundra is not a good dealer, they have done many blunders with my booking, deliver date. Firstly i had booked the car from denim blue vanue hyundai and after i got a confirmation from the executive that the delivery date would be earlier than them i booked the vehicle and i did not get the delivery as promised on my birthday and then that is not when my problems stopped, i have booked my car two months ago
After long period they are not able to deliver car. And they are trying to brought me a different colour and top model of car
It was very frustrating and also the unprofessional behavior from the dealer kindly take necessary action against him. And no bady take responsibility. We are buy car from. Hyundai because of service and response. They are disappointed me and told me if you dont adjust dilivery date buy from other dealer.. This is ridiculous.. Plz take necessary action

Hello sir
I purchased the i 20 on november 2018.
Registration number is up 37 k 7327
I was facing the mileage problem from the first day when i purchased it.
I visit the hyundai service centre more than 3times but i have still same problem of mileage i also registerd the online complaint to hyundai but the problem but i have still problem of mileage it is only 8-10km per lietre.
The behaviour of staff and customer care service executive is not they did not give me a valuable feedback and the service mechanic didn't resolve my problem.
Sir i requested to you that please resolve my problem as soon as possible
Thank you

Dear sir/madam
I had given my car for checking on 19th august 2019. As the speedometer of my car hyundai grand i10 (Ga03y6606) was not working.in this process the hyundai company informed me that there's an issue with the speedometer and the part of it was not available in alcon hyundai. The company had promised me for the replacement of the part and had claimed to set my car ready on friday 30th august 2019. On the day, the company told me that the real problem is with the differential gear used for the speedometer which was not available at the alcon hyundai showroom porvorim (Unavailable in the entire state of goa), perhaps were unable to get my car ready.in this scenario i need a car urgent for my festive vacation that includes my personal work related to travel etc. The company has also denied me for the courtesy car. Hence in such a situation how would the hyundai company help me?

Hi team,

The customer executive naveen at trident hyundai sankey road is not a good executive, he has done many blunders with my booking, deliver date and also my vehicle registration. Firstly i had booked the car from blue hyundai and after i got a confirmation from the executive that the delivery date would be earlier than them i booked the vehicle and i did not get the delivery as promised and then that is not when my problems stopped, the executive has made a much bigger blunder with my vehicle rto registration, my rto is ka 05 but the executive has changed it to ka 41, which cannot be changed and every time he makes a mistake he doesn't even feel sorry for what he has done and even after calling him multiple times there will be no response from him.
So to sum up my experience with trident hyundai, it was very frustrating and also the unprofessional behavior from the executive naveen is annoying and makes me not to recommend or visit the trident hyundai sankey road showroom ever again. Kindly take necessary action against him.

Also, want to greatly appreciate mr. Avinash for the frank and prompt way of working towards fixing all the blunders.

Regards,
Rakesh

On 27/08/2019, my hyundai fluidic verna broke down due to clutch plate problem. I called mohan hyundai service center and explained them the problem, they gave me towing truck’s number and asked me to bring the car to service center. As suggested, i brought the car to service center, without checking the car they quoted it would cost me around 19k and will be delivered by 29/08/2019. When i checked with them today, they told me, parts are not available with them and it will take another 2 to 3 days. Why the hell, they didn’t inform me earlier. I could have taken my car to other hyundai service center. It is their usual business, first they take the car in and afterwards give nonsense excuses.. This is something happening with me for the third time. They gave some date initially and afterwards informed me, the car could not be ready.. If you guys are not capable enough then stop cunning people..

I have owned a 2014 model grand i10, last month i have done 26000km. I have properly completed all the my services from authorized service center of hyundai.
After my last paid service i have noticed that my cars engine coolant level is going down after each ride. And i always used to top up coolant level each time. I noticed that this coolant is coming out from the engine case. And i went to the showroom and told about this complaint. Now they are telling that i need to replace engine block it cost about rs 25000, and at the time we replace engine block we need to dismantle many things like piston, rings etc. And it is like an engine work.
I don't know what to do. Is this is some type of manufacturing defects or not?

[protected]
[protected]@gmail.com

I have service my car no - gj 01 gj 01 rj 4605 on 12/06/2019 at concept motors (I) pvt ltd at ahmedabad. My customer id-c[protected].in the morniing concept person pickup my car from the my office and about 12.30 pm calling about expence rs.16000- and allowed for the same. After that onece again he calling me about 3.00 pm and given details about concept amc and it is including total bill about 16000-. Then after i asked them about what amc charges in 16000-. He say me it is a approxmatly 2000 to 2500. I agress with them and continue my car service. I have received my car on evening on same day at my office with service bill 16304- and i have paid by them to credit card. But sir, surprisely i have seen in the morning the have chrged rs.9122- for amc.
After that talking with mr. Meetesh he given to me surity we have resolve your issue within a week. After that i have personly vistied to concept but the assured me we resoled your issue within short period. After number of calling and my personal visit they have give me anser it is not possible to cancel your amc due to its by huundai not concpt.
Sir my hearty request to you please cancel my amc and issued me my new bill. Ihave ready to pay any differnt amount if due cancelation.
Sir please do the need full as earliest possible. My mail id is kv. [protected]@nic.co.in and my mobile no - [protected]. Please note my car on name of national insurance co ltd.

I had bought a i20 car in september 2016. The first three free servicing is over and i gave the car for the first paid servicing on completion of 20000 kms to popular service centre at alleppey.
The cars steering system was having a creepy sound before the servicing. The sevice agency told me that the steering motor needs to be replaced which will cost me about rs 7000. My car get no is kl048079. I had already complained to your concurred complaint no on telephone and awaiting reply

Hello sir,

I bought a hyundai eon vehicile on 03rd novemeber 2011. The eps module of the car is not working now. Looks like there are many people who have purchased eon vehicile are goind through the same issue where they received the faulty product which is dangerous as there is a chance of the steering getting freeze. I made multple complaints to hyundai but there is no response from them.

I purchased creta sx 17 months. My last free service was done at 19000 Kms in March 2019. Yesterday when i was driving the car suddenly gear assembly jammed in the middle of the road luckily the road was empty. I pulled the car to side and switched off/on the engine it seemed to be working fine and I started to realise that there was some clutch issue not taking the acceleration even after changing the gear. I switched off/on and it worked.
I complained this to service center, vehicle was towed and technician mentioned clutch assembly needs to be replaced and it is going to cost me INR 20000/-. I have been driving cars from last 18 years and never had clutch problem, this is very surprising fact to know.

I am mr sujayanagendra adoor owner of hundai grand i10 met with an accident on 17th july, 2019 and kept my vehicle at belthangady advait hundai showroom on 18/07/2019. They took it mangalore workshop. Insurence got cleared on first week of august, got repaired and billed on 16th august. And paid rs 24344/- mr dayanand m representing advait motors pvt ltd consulted me for additional work to be taken up and i agreed to do clear the all dent works. I agreed to pay additional cost but it was not done properly. While taking delivery i took all the photos at workshop itself and herewith attached. As per my opinion customer service is very bad and poor 1. I handed over the vehicle at belthangady with related documents. They delivered at mangalore after 1 week. 2. Represetive was not informed me, where to collect the vehicle. I went to kuntikana branch of advait hundai and they don't know about my vehicle's whereabouts. 3. I called dayanand, he informed meto put google maps without mentioning the correct address. He informed me to go to industrial area baikampady. He knows my whatsapp no, he was not equipped to send location of workshop using google maps using whatsapp. He sent sms with wrong adress as"advaith hundai achal industriies industrial area baikampady" hence i understood that, either hundai or advaith motors not aware about (A) customers senti. Ents (B) value for customers money (C) customers relations & service
This is my 2nd car from hundai, after eon. By experiencing good service from belthangady branch i took this i10.in future i will not recommend hundai vehicleto anybody. I hope you lookafter all these facts in future with regrets, mr sujayanagendra adoor

I have purchased a brand new car creata (Disel) in july 2016 from anmol hyundai jabalpur m. P. It is begin only 3 years for my vehicle and the painting of my vehicle is shedding like anything i always trust quality of hyndai vehivcle but it is a very poor condition that a well knows brand loses in paint. It is shock for me and hence proved that choosing hyundai was a wrong desition i requset to the company to take necessary action for this as a series issue and mere ghar me 14 vehicle hyundai ki h jisme aaj tak kisi bhi vehicle me aaj tk kisi prakar ki problem nahi hui first vehicle h humari jisme itna ganda experience h agar company mere problem ko solve karti h full vehicle repaint karti hai to theek h nahi to mujhe mail se reply kare aur nahi to mai phir judicial ka sahara loonga
Name - mukesh katariya
Place - jabalpur
Mob. - [protected]
Regards

Premature failure of clutch in a running and on highway on 25.08.2019... Hyundai xcent diesel bearing registration number mh 05 cm 7614.
To my surprise no body from hyundai responded to my call. And finally waiting after two hour with family on highway, i have called local garage person to tow the vehicle... And we booked a cab and reached home..
Patehatic hyundai response... And highly dissatisfied customer forever.
Regards,
Satish k mundargi

जनवरी 2019 को हंस ह्युंदै उक्त कार खरीदी तब से कार में ब्लैक स्मोक है बार बार शिकायत करने पर भी हंस ह्युंदै मोतीनगर ने 15-16 बार बार को जाँच करने पर भी ब्लैक स्मोक को ठीक नहीं कर पाए हर बार कहते हैं कि कार ठीक कर दी है लेकिन ब्लैक स्मोक अभी भी है हुंडई ओर हंस हुंडई को 21, 8, 2019 को मेल करने पर भी कोई जवाब नहीं आया इसे ठीक करें गाड़ी वारन्टी में है ||

Sir,
I own a i10- model dec. 2015 my car is 4 yrs old. My steering got jammed and its very tough to steer it and i had a very tough time to bring my vehicle to halt at the side of the road. When i contacted my dealer he said this problem is found in some of these models and he told eps module will replaced and demand 10000plus gst.

The steering wheel developed problems and was not rotating properly, to the extent that when the wheel turned either to the right of left while driving it remained in the said position and did not freely return back to its normal position, that is, straight position. Rotating the wheel was difficult even though it had power steering.

The steering wheel had a manufacturing defect and that it was dangerous which could lead to an accident.
Please solve my problem...
Sunil vahi
[protected]

I recently purchased hyundai venue and got the delivery 3 weeks ago and still have not received service book, invoice copy, insurance copy
Reg no: dl7cr2500
Mob [protected]
And also i have asked the dealership to give these docs, they r just saying that we will look into the matter.
Dealership name: hans hyundai peeragarhi
Kindly look into the matter and help me

My creta top model mannual was bought on 26th may 2016. Just 3 year old vehicle has got this problem which is not at all expected from a reputed organisation such as yours. I have been usin hyundai vehicles for the past 15 years hyundai santro for 5 years and still have it then hyundai accent for 7 years then creta. I have never experienced ac related issues ever. Creta being a premium brand and expensive vehicle should not give any lind of problem for initial 5 years but i am experiencing problems relating to ac and power windows already. I have been given an estimate of 25500 plus taxes for repair this is not at all justified and i have no option but to approach consumer forum. My vehice no is dl7c m 3702 and is now being given for inspection at sunrise hyundai, patparganj, opp. Mother dairy, delhi. You are requested to look into this matter and revert asap. My mail id is [protected]@gmail.com.

Reegds.,
Karan kumar

Dear hyundai cs team,

I want the escalation matrix upto gm customer service.

I have been in touch with your customer service manager ankit arora and he has been helpful.

However we want our call with your cs team to be reviewed by senior most in hyundai as it concerns the basic ethos of your service centre in dealing with your customer.

Please share escalation matrix.

Regards

Nidhi choudhrie
[protected]

Sir,
My vehicle eon car no ka03 mp8833 was left for insurance claim and repair on 27/08/2019 at indiranagar branch bangalore. Without my knowledge all the bills like insurance claim and other bills are being stolen and given to third party who was doing inquiry about my vehicles and properties with out my concern or knowledge.
This has being done at md level. Please look into the matter and do the investigation other wise i will put a rti case on your company that how can you give such information to any body. This means that any of your executive can give any document to any body and sel your company.

Regards
Rajanayaka. B
Phone - [protected]