Hyundai Motor India Complaints & Reviews

Dear sir,
I book my car as on 13/07/19 bagga hyundai opp indian oil petrol pump nr. Zundal circle ahmedabad

Bagga hyunda reception chandkheda 91-[protected]

To bagga hyundai

Your representative mr keyur ([protected] & [protected]) contact me on phone & come at my home as on 12/07/19 for car booking & he talk his superior & book my care with self-insurance & give confirm delivery as on 19/07/19. But i tell that i take deliver as on 24/07/19. But not dive me delivery as on 24/07/19. & tell that car dispatch now & u get delivery as on 03/08/19. But also not confirm delivery as on 03/08/19 & now tell take also 10 days (Sunday 11/08/19).

I all ready give money & also take insurance on the basic of invoice raise by your company (Chases no mala851clkm028728 eng no g4lakm290986) i all ready take indurance on this basic

I already talk with kyur & gaurangbhai many times in last i talk with shri nagesh sir

So now what i do pl tell me
Because i lost my int of rs 525000/- & also lost prestige

.

Regards,

Rakesh mehta

Complaint against dealership name : modi hyundai, kanjurmarg, mumbai

From: viji sudhir pillai
Date: mon, jul 8, 2019, 9:35 pm
Subject: refund of excess payment against grand i10 - viji s pillai
To:
Cc:, shonu

Dear team,

I have purchased grand i10 from you in the name of viji. S. Pillai. There is an excess amount of rs.5300/-. Below attached is the cancel cheque and account details where the refund has to be processed.

Bank: yes bank
Account no.[protected]
Ifsc code: yesb0000267

Thanks and regards.
Viji. S. Pillai

It's been more than 1 month since i have taken delivery of my car from modi hyundai, kanjurmarg showroom, awaiting refund of my excess payment. No reply from dealership on mail or calls, just excuses and reasons stating that their vp is out of town, refund is under process. Please request you to kindly look after my complaint and solve it.

Regards,
Sudhir pillai
[protected]

I am writing to you to raise an issue about delay in providing road assistance.
The issue that i have experienced was: on 30.07.19 at about 2.43 pm i have called up your toll-free no. [protected] to send technician to start my creta which was broke down. I told them it is very urgent. The lady who responded to my call told me that to reach my prime location in new panvel in maharashtra it may take more than 1 hr or more. I requested her to take my case urgently as my family was also struck up due to this. But she refused. Immediately i called nearly hyundai service centre who came and resolved the problem in my vehicle within 15 minutes. After the service centre technician reached, i got call from other hyundai service centre from sanpada (App. Distance is more than 20 km) that they are sending technician. I told them that no need to come now.
I look forward to your prompt response on this matter. I recommend you to provide emergency help by sending technician from nearby service centres.

Dear sir,

My vehicle no. Is rj14qc3620, i got my vehicle serviced from hindustan hyundai jaipur on 19th of july 2019 and after 4-5 days of service my car ac stop working.
I dont know what the team have done during my car service if there was some issue with ac no one during the service course told me and neither of them mentioned in suggestions and remarks that there is some problem in ac.

Then what has happened immediately after service that my car ac stops working, it means that they have not checked my car completely there might be some problem at that time and during that time same can be resolved if they have told the customer.

And also immediately after service they told to give us 10/10 ratings and also told if there is any problem then we are here.
But if the problem actually occurred then all takes back step and say customer has bear the all the cost

Request your help in this matter.

My car is hyundai creta.. It has been 3 yrs.. Around 34000km ran.. Owner name is sundhareswaran nair.. From kerala, palakkad district. During running it's clutch cause to fail..
When it checked by service workers they didn't told any reason and asked to change whole clutch parts.. It's not fair.. The vehicle should not possible for a vehicle like creta.. Then how is it. Also how servicers can escape from their responsibilities... We bought car by trusting hyundai.. But hyundai made to blast it.. Shame on you.. Also i will suggest any person to buy a hyundai car

I have been facing regular jerking problems with my santro cng fitted which i bought on december 2018 gave my car 5 times to kundan cars located at chinchwad pune in 6 months.
They have changed the cable and spark plugs thrice. On 31st july 2019 they changed the spark plug and have asked me to pay for the same. Do i have to change spark plugs every month to run my car this is a big faulty problem in new santro i hope hyundai company clears this problem once and for all

Main problem is front defogger not working properly, when i told my complaint to service centre that i tried everything to remove the fog being it heater, ac, defogger,
Manual wiping by cloth, opening the window, followed proper company guidelines to remove but it was not going only even after manual wiping from the inside and outside
I was stuck in highway for like hours just to let it go clear but it wasn’t going only and when i told my complaints to service centre being my first servicing of my hyundai creta 1.6 petrol black model they refused to do anything about me and said it’s okay it happens
There’s nothing wrong with the vehicle without even inspecting and told me to record a video when you’re stuck next time in the night in the middle of the highway.

I bought my hyundai eon in june 2014. Yesterday (30th july 2019) suddenly my car's eps system stopped working. Since then i need to run my car in manual steering mode, which is very hard to maneuver and tough in driving.

On showing it to hyundai workshop, bhiwadi, rajastan today, they reported that the power steering (Eps module) is not working and it needs to be replaced to get it working. But, what really surprises me is...

Dear Sir,
I had purchased I 20 Asta(Petrol) in 2015, and the registration number of my car MH 20 DJ 6129, currently I have parked my car at Bhuvan wheels Aurangabad (MS), the performance of car is good but recently I have given my car for servicing for non performance of ac, then the staff of service center told me that the compressor and condenser are not working and you need to pay the cost of new ones, however it is my question that how compressor can not work within the period of 4.5 yrs, usually compressors works for 10 yrs.
As per my opinion both assemblies having product product quality issue.
Therefore you are requested to please instruct the service center for giving me the free replacement of both parts as it didn't damaged, other wise I will approach to consumer forum for Justice.

Hyundai motor is my favorite company and my fa also.so That's I decided to buy a Hyundai grand i10 sports model car.The first time I checked online was to see the name of ( SAINI HYUNDAI) DREAM park, 468 sonar pur st.road collars 700160.
I contacted this dealer and they sent my sales executive to my house.I decided to buy in finance so I submitted all the papers for the loan.And my loan is approved which is 4 lakh 96 thousand rupess.(ICICI BANK).Bank loan funds were transferred to the dealer's account on July 19th . and my next emi date is 15 August. But I haven't got my car yet.Asked by the dealer, he was not answering me correctly.i don't know please help me.

I have purchased santro cng variant in april from elroy hyundai, defence colony, new delhi.
Its been 4 months and i have not yet received the hsrp.
The car is still running on temporary plate issued by the dealership.
This is causing me loss of money and time both as traffic police is chasing me every single day now.
I have been paying them challan/fine as they are not ready to understand plus it takes hell of a time to make them understand the situation.
This is not the first experience of buying a new car but surely is the last from this dealership.

I had purchased a hyundai xcent e+ (Cng fitted-dl3ccq 0357) from raj hyundai on october 28, 2018, through karan singh (Sm sales).
At that time, i was promised that cng endorsement would be done by raj hyundai after the initial r. C. Is received.
I received the r. C.in january, i have been following up with karan singh and rajan misra for cng endorsement and they have promised me multiple times that it would be done soon.
But even after following up for more than 6 months i have only received promises but there has not been any action on the same.
Hence i’m writing this mail to bring this issue to your kind attention so that you can get your people to act on this asap.
Your urgent action on this issue would be highly appreciated.

Three months lapsed so far. They are unable to deliver the small part of santro car to their branch service center situated in bihar sharif. I am just fed up. Begusarai performing very worse service for hyundai service center. I am a customer suffering from 3 months. This service center harrase me. Please take proper action against him as they are producing a bad reputation about hyundai service center.

Dear sir, i l p bhalerao br. Manager, bank of maharashtra, hingoli (Phone no.[protected]) booked grand i 10 automatic to jaya hyundai, nanded by remitting rs 10000 by utr no mahbh[protected] on date 18.6.19. But sales officer, mr. Vishal express unavailability of automatic car. So assured to return amt. Within 8 days. But even after 100 reminders, they are not returning rs.10000+ int. For 45 days+mental harassment.
Meanwhile i purchased automatic car from 'paraskar auto world, akola (Chassis no. Mal851cmkm995606.
So i request you to instruct jaya hyundai to rs 10000+ int for 45 days+mental harassment compensation.

I had bought an i10 magna car 2 years back in exchange of my old i10 from hyundai motor plaza. The sales person promised to give me delivery receipt of the old car within a month. The showroom closed down and the car has been sold off by hyundai, but it has not been transferred in the buyers name. I just got a challan for a traffic violation and came to know that the car is still in my name. After numerous calls and e mails hyundai has not reverted back. This is gross negligience on behalf of the company. I have no other option left but to file a police complaint.

I own a hyndai i20 sports in which i faced following issue-

1. I have parked my vehicle in my garage on 19 june 2019 as usually in running condition.

2. On the next morning i try to start my car, but it doesn't start.

3. I called your technician, and he informed that it is not starting as it's key is broken (Which was in this state since last few days), and required key replacement.

4. I ordered for the new key. After around 10 days, your techinician arrived with new key, but my car still not started with new key. He has taken my car to garage. Again after around 10 days, i have been informed that my ecm is not working which cost a lot.

My point of grievience are as below-

1. Why technician didn't check my car with gds before recommonding replacement of key.

2. If he is so much sure abt replacement of key, than why he has done any other action (Opening of ecm) without applying gds in front of me.

3. As informed now by dealers high end learnet technician about rusting of pin no 47 of ecm, so whether company will answer how water can enter inside coupling of ecm to rust pin of ecm?

4. Now, how can i be sure that ecm pin is not broken due to mishandling or carelessness of techinician?

5. As it was mentioned in your mail, that i need to replace ecm on my cost, so i strongly disagree to accept that my car was not starting due to error in ecm.

I have received very unprofessional mails from dealer in reply which is as below-

Dear sir,

As per your below points regarding your vehicle complain i will clear you query by point to point.

1. Why your technician didn't check my car with gds before recommending0 replacement of key.

Technician go to your home and check, the condition of vehicle is not started and check immobilizer key are not working because of remote key are damage, so he suggest you that key replacement are required okk.

2. If he is so much sure about replacement of key, than why he has done any other action (Opening of ecm) without applying gds in front of me.

Sir first your remote key are damage and not working, so he suggest for replacement of key and second gds are not sending out side of the workshop because all technician are not authorized for use gds and before new key teaching the process is to send all detail of vehicle and photo of vin for immobilizer key code and then teaching are done by senior technician.in teaching time in vehicle error shows that ecm are not responding so senior technician will check ecm.

3. As informed now by your high end learnet technician about rusting of pin no 47 of ecm, so whether company will answer how water can enter inside coupling of ecm to rust pin of ecm?

First you are answer able to how water or rusting are coming because at the time of diagnosis by technicain ecm are not responding so technician remove ecm coupler and check rusting and water show and he take a pic also kindly find the attach pic.

4. Now, how can i be sure that ecm pin is not broken due to mishandling or carelessness of techinician?

Sir we serviced almost 400 vehicle monthly and running our dealership last two years everyday or twice a day key teaching coding ecm replacement service and many more working are done by senior technician, so i am sure for my technician are remove ecm coupler carefully because of we are working daily this kind of job.

5. As it was mentioned in your mail, that i need to replace ecm on my cost, so i strongly disagree to accept that my car was not starting due to error in ecm.

This is your wish to do replace ecm or not and we are not help you because of your vehicle are not covered under warranty.

And one thing sir, your vehicle are not in starting position at the time of vehicle come in our workshop.

Now i have some solid proofs of negligence by dealer on their so called monthly serviced vehicle.

I request the higher authorities to look into the matter to stop spoiling their brand image by such kind of attitude.

Dear hyundai

I am santhosh from chennai

I bought an hyundai venue sx (O) 1.4 crdi diesel variant of top end model on 4th july 2019

While change an spare wheel for rr lh tyre for some issue i notice the spare tyre is given smaller size than an actual size of tyre

Actual 4 wheels tyre size is 215/60 r16
Spare wheel tyre size is 195/65 r 15

After seeing this i am really disappointed on the hyundai performance and dealing customers

Point 1
We bought the vehicle of cost rs.13.25 lacs and giving smaller size of tyre of spare shows how the hyundai is trying to cost cut and save money for them and tyre cost difference would be only rs.500, if needed the customer would paid the same to provide the same tyre for spare

Point 2
How the hyundai is going to assure the customer safety on providing an smaller size of tyre on spare. While driving in the road with 3 big size tyre and one small size tyre

Point 3
Due to smaller size of tyre the other tyres may get wear and tear very quickly

Required an clear explanation why hyundai taken this decision and i am even ready to pay additional cost but i need an same size tyre for spare also
I am ready to pay an additional cost also but i need an same size tyre

Attached the photo of both wheel
Attache photos after fitting spare wheel - feeling awkward seeing the vehicle and feeling bad to drive the car

My car is only 6 years old and has run only 46 k but eps problem is coming from last 15 days. When i switch onn the ignition the eps suddenly give a jerk to the staring wheel and eps notification light occurs on dashboard. Then i have to restarts the engine at least 20 times to starts eps working. Don't know when it will stop working. I personally believe the hyundai should recall the cars and get the work done.

Sir, i was booked venue sx gdi turbo denim blue, from nellore (Ap). Dealer said that
"denim blue car is taking too late to delivery,"my booking ref no is[protected]. Date of booking on 09/06/2019. Plz kindly resolve my issue, and send denim blue turbo sx car as early as possible. Nearly 50 days are over.
In nellore exept denim blue cars, all colour cars delivered.

Hi,

My name is krishnan. K. I am from bangalore. I have purchased hyundai creta two months back, from your dealer himavasini hyundai, hosur. The vehicle is high end model, creta sx (O) executive, diesel. The colour is passion orange. The car’s registration number is ka 51 mn 0142.

After a month’s usage a very disturbing and annoying rattling noice started coming from the left side front door/ chamber. It...