Hyundai Motor India Complaints & Reviews

Dear sir,

I am pankaj bhangale, a proud owner of hyundai car. I have hyundai grand i10 (Registration no. Mh19bu3133)

My want to brief you my horrifying experience of dealing with kothari hyundai service station in pune, maharashtra, india.

I experienced some issue in my car's breaking system. The break became hard and when i tried to apply it the car use to skid in one direction. I immediately gave my car to kothari hyundai for servicing and the fault finding. I was told by service manager that the issue is resolved. Car was handed over to me by charging some money.

This problem resurfaced within few days o[censored]sages. I gave my car again to kothari hyundai bhopadi service station. This time again i was told that the problem is solved. And my car was delivered to me. This time the car was delivered to me with the non functional air conditioning system. When complained about it, then i was asked to again bring the car back and then i was charged for the ac gas etc etc.

Now after taking this car in custody, because of this problem my wife met an accident in pune. Thank fully she is not injured in the accident but the car got damaged little bit.

I again brought the car to the service station on the insistance of the service manager. This time i clearly told him that i want to here from hyundai about my case. I also mentioned very categorically that i am ok to pay anything but i will not trust kothari hyundai now. And i was told that they raised the case to hyundai and according to hyundai instructions only they have solved my problem. And the vehicle was delivered to me. I was also assured that the small damaged part will be repaired. But the vehicle was delivered with out attaining it. But i thought its ok as it was small damage.

Again in few days o[censored]sage the same problem of abs resurfaced. This time i clearly told the service manager mr. Vishal that unless i here from hyundai i will not take my car out from your service station. Inspite of such a clear message given to him and that to repetitively, he called me saying your vehicle is ready. When i asked him wether he consulted to hyundai, that time over phone he said yes. I said i want to see the communication.
This time he forwarded my case to mr. Nair the gm.
This guy took few days to come back to me to inform that hyundai suggested to replace abs. I said go ahead as per hyundai's suggessions.
When i called mr. Nair again after thee four days, to know the status he said he is waiting for my approval.
A frustrated person in me again gave approval over phone. This was four days back. Now when i visited them yesterday, mr. Nair was not in the service station. I called him over his mobile phone. After few attempts he received my call and told me that he will get back to me in 10 minuits. Till date except one message saying xyz person will handle your case, he did not bother to come back to me.
When i met the person suggested by mr. Nair, he was totally blank on my car status and was not aware what to do.
Agin he asked me my approval. I gave my approval there itself. Again after three hours he sent me whataap message asking my approval. Again i gave my approval.

My sincere request is to resolve the issue in my car because it is so serious that i can not think o[censored]sing this car again without the assurance from hyundai.

I think kothari hyundai is just milking money from customers. Please change my impression.

One more point, i asked many people that i want to escalate this matter to mr. Kothari very sincerely. But i was told that nobody is allowed to share his contact details. Neither phone number nor email address.

Sir,
I have booked verna 1.6 mt, sx vtvt, silver car at sunrise autoworld pvt ltd. Plot no 2, ip extension near mother dairy new delhi 110092 on 5th of june 2019 and issued a cheque against booking and got bank receipt sr voucher no 1534 dasted 05- june - 2019 and the same was debited from my account.
While booking it was discussed with sales executive mr. Rana sarkar that we need delivery of car before or up to 23- june - 2019 and the same was assured to me.
I also got confirmation call from company or may be from sunrise auto and the same terms was confirmed.
But from last two three days sunrise auto trying to make me fool that sir car has not dispatched from factory.
Now i want to cancel the booking of my car and i will not pay cancellation charges because the problem is at company's end.
So you are requested to please return back my money back at the earlist.

Thanking you

Ravi prakash goyal
[protected]@gmail.com
[protected], [protected], [protected]

I am writing this complaint to highlight the incident happened with me last week which had left me with utter dissatisfaction and dismay as a hyundai customer.

I had purchased hyundai creta in 2018. Last week while driving i had a bad incident. My car pulley with belt broke down, it was too scary sound which i heard that time. Later my car was towed to service station of hyundai.

After inspection i was informed that alternator is also loose so whole lot of pulley, belt and alternator will be change and this will take time as it happen very rare so car parts will come on order.

I want to ask hyundai, how this has happen with a renowned company? I was with my 5 years daughter that time, anything might had happened that time. Is this much hyundai cares for customer life? Why we as a customer has to suffer?

Mr. Ashish patra (Area manager) told me on monday when i called them that he will revert me on my complain. But till yet i haven’t received any reply. Mr. Abhishek (Service manager) is also silent no update of my car.

How you guys are so irresponsible towards ur work n responsibilities. You people don’t care of, how your irresponsible behaviour affects a customer daily routine. What we are getting after purchasing such costly cars? Better we should go for maruti or any indian brands.

It’s been 6 days but i haven’t recieved any communication from hyundai end itself. I m calling customer care and taking update myself.

I am suffering mentally and it’s effecting my daily commuting routine. I had a urgent family function to attend but due to this mishappening i booked flight tickets. Daily i m booking cab’s for commuting from one place to another.

Such happening in hyundai creta is not acceptable at all. I need a proper explanation with solution from your higher management. I know u guys will give a copy paste reply that someone from ur end will contact me, than again i have to tell them from beginning to end..

Please i need my reply from ur management. Although i will surely take this complain to consumer forum n social media.

Raja m hyundai (Sirsa, haryana) force me to buy accessories, teflon coating and anti rust coating when i go for car booking. I told them i don't want to buy these things they said they will not sale me car without these paid things. Moreover the manager mr. Jitender sharma told me to buy from somewhere else as they don't gonna take my booking without accessories and other services. Kindly look into matter and help me out.
Thanks

Mohit goyal
[protected]
Sirsa haryana

Dealer details : raja m hyundai
Dabwali road, sirsa, haryana
[protected]
[protected], [protected]
Sales. [protected]@gmail.com

To

Manager
Hyundai india

Subject:-
Making excuses in delivery of venue and increasing price after booking.
It is very bad experince in mk hyundai zirakpur punjab. I manpreet singh booked venue (S petrol 1litre typhoon silver) on 29th of may last month. I paid 21000 cash to mk hyundai and the sales person sachin told me that they will deliver car in next 15 days but yestday i visted showroom again he is making excuses in delivey of car and saying that car will be deliverd in 1to 3 month later and price will be 11 to12 thousand more costly then on the day of booking.

Mk hyundai is not on there commitment of delivery and price told to me and given on there price list which they have given to me. So if the same thing will be after this mail will thing about any other car other then hyundai or may be be go to court.
So reques you to solve this issue and give me feedback on this mail or my contact no [protected].

I bought i20 sports petrol car 3 years back which drove 21, 000 kms only. Recently been on highway for 150kms and ac stopped working from very next day morning, there is no repairs with ac/car so fa.   replace all

Hi, i bought hundai i20 sportz+ on april 16, 2019 paying full and sigining all the documents from kaushalya motors kurukshetra. After a month when i came to know that the registration certificate was not applied from the dealership i requested them to apply at the earliest. But the staff is really unfaithful and unresponsive. They do not cooperate. I made several phone calls to one of the managers karan khattar and hari singh but they never responded in a positive way. Now after 2 months and several days i haven’t got my car registration certificate and i am not able to drive it without registration. Please help me out in a best possible way.

Kiran bala
[protected]

I purchased I20 on 31 December. sale person auto web hyndai karol bagh delhi provide me zero depth digit insurance. On 21 jun car was accident. As suggested by customer care person . My car at Kamal hyndai at Kota Rajasthan.
No action taken by service person.
My question why such type of insurance provide me if they delay in re slove my accident claim.

The vehicle was purchased in nov 2017. Its next gen verna.in the month of jan 2019, ac was stopped working and got replaced by warranty.
Now, boot lock is not working. Its not getting locked but unlocking is working. By design there is manual error which could occur for locking the boot. Please consider it as a serious issue for such a brand new vehicle and rectify it.

June 19 I gave my creta car to Derik Hyundai dealer for water service & tufflon coating, that day evening I received my car in that time so many cars in that lane so I didn’t checked, then I parked in one shopping center I noticed there was a damage then I took my vehicle to showroom within hour then I asked them who damaged this because they put some clue & paste it I had some evidence photos also. Nagercoil derik service cheating us please take action

I have handed over my car grand i-10 (Dl 8c al 5692) on 05/06/2019 for repair work at unity hyundai workshop jahangir puri delhi 110033, my car ac was working properly at the time of handover to hyundai guy (05/06/2019) but at the time of delivery on 21/05/2019 my ac was not working, i am not happy with the services of hyundai workshop (Jahangirpuri), i have faced lots of difficulties between 05 june to 21 june 2019 due to the delay by hyundai workshop.
They have not given me the proper information about my car work and i have visited 4 times in between.

I am a 84yr old consultant surgeon who has retired from aiims new delhi.
I had booked a santro car in my name from hana motor plaza ltd, an authorized dealer of hyuandai motors - a-30, main cooperative industrial estate main mathura rd new delhi-44 (Phone nos.[protected]/[protected]) in december 2018, making part payment (Booking order attached) and in feburary 2019 full payment, after which i was ensured, the car delivery after 3-4 days. However, no delivery was done and i went there personally every 2-3 days and they kept saying, just 2-3 days more.
In 1st week of march, they did not pick up the phone and when i went to the showroom, it was closed.
After that i contacted the main hyuandai office at jasola, plot 5 banni building-a mr, vishal kher –agm at hyuandai motor india ltd. Regional director for delhi-[protected], who i spoke to repeatedly on the phone, since march2019 who said we will look into the matter, however nothing happened till now, they have not returned my money, as the dealer is authorized with hyuandai, it should be the responsibility of the company to take action and reimburse us.
Please sir, i am a senior citizen and it is my hard earned money, i find it difficult running around from pillar to post, for justice in a case where i have been cheated.

This is to bring to your notice the kind o[censored]nfair trade practices that elroy hyundai dealership indulges in.

On april 22nd 2019 i booked a hyundai creta ex car at the hyundai elroy dealership at e-13 defence colony new delhi.

I made a booking amount of rs. 25000. I was told that the delivery would take a maximum of 4 weeks as this was a brand new variant.

On april 26th 2019 i was informed by elroy hyundai's sales executive mr aggarwal that if i made the balance payment within the next 2 days i would get the delivery of the car within 5 days.

Placing reliance on mr aggarwal's assurance i made a payment of rs 1085000 on 29th april 2019. Vide cheque no. 418379..

The cheque was duly credited on 1st may 2019.

As per the assurance of the sales executive i should have been given the delivery of the car by 5th may 2019.

It is now the 23rd may 2019 and i still haven't got the delivery of my car. They have changed the delivery date more than 5 times.

The management of elroy hyundai does not have any clue whatsoever as to when they can deliver the car. They keep on prolonging the delivery date on one pretext or the other.

I am a 70 year old senior citizen and have not come across such unprofessional and callous attitude from a reputed company like hyundai.

This whole episode o[censored]nnecessary tension caused by false and misleading statements by the elroy hyundai executives for having paid such a big amount without getting the promised delivery has taken such a toll on my health that i'm currently being hospitalized at max hospital saket, new delhi.

It seems as though this practice of luring customers into making payments of large amounts is the modus operandi adopted by hyundai.
Booking by name of deepika kumar

I am drop my verna mh 16 by 6517 at ilakshi motors ahmednagar maharashtra from last 14 days i. E 11 june
Comitted delivary date 21 june but unfortunately not delivered vehicles and mr mahesh mulay not attending as per sceduled time line
Please note and call me what should i do so i will get my car ready

Pl do needful and oblige me
Ajit babulal shetiya
Ahmednagar maharashtra

I have purchase hyundai i10 sportz through modi hyundai (Car no mh 04 ge 0406) and regularly doing service at thane service centre. I have noticed at the time of service that my car running km was wrongly mentioned 72000 in your record instead of actual km. For this, i am following with your executive since last 3-4 years to update record but they are promising me that they will rectify record, but till this date same not resolved.

Requesting you to update your record actual km 30300.

Hoping that this time my request will be resolved.

Respected Sir,
We are your Hyundai Customer more than 15 years. We had used Santro (TN 74 Y1111), Santro Xing (TN 74 S 0182), Grand i10 (TN 74 AF 9120), and now using Hyundai Xcent (TN 75 AC 2801). We are doing services also in your service centres. I’m very much struggling with this new Xcent vehicle tyres(Tyres Pictures are attached). I have drove only up to 14, 000 kmts. But the vehicle is trembling much and we are scared to go more than 5 kmts. I complained many times at Good Year Company and the complaint number is : Q[protected]. They received cash from us and sent only 2 tyres(Cheque picture is attached). But the problem is not cleared. I don’t have contact with Good Year company but I’m your customer. So you have to help for my comfort journey by providing 4 tyres. Still I have confident on Hyundai Family. This problem makes me to get mind depression. So, Please kindly help us to get back the peaceful and comfort journey.

Thanking You,

I have hyundai elite i20 sportz everything was fine with it recently 4 to 5 months back suddenly sound started coming i checked it with the garage it was from inside i was like wtf outside is fine might be stone or something might have got but inside how is this possible, if at all problems then k but inside what kind of cheap quality materials u guys are using that it spoils itself in 2 yrs and one more is front glass why all showroom glass which are installed in showroom wen original is broken and new is put in front end is always oily or there is always some or the other problems

Bought my huyndai verna from koncept hyundai green park. Manager assigned to me asked me to contact them whenever i have to book service or insurance claim. He even forced me to buy insurance from him for smooth claim settlement. But right after delivery whenever i tried to approach them for important issues like navigation not working or mileage being v low. Even vn my car met with an accident, they did not provide any assistance and kept my car in bodyshop for 1 month, claim settlement was also a problem. I have given feedbacks, have spoken to managers but i think hyundai does not believe in quality customer servic3

I kumar chandan booked hundai verna on 09/09/18 at baidyanath hundai, deoghar, jharkhand. I made a booking amount through cheque - 7568 dated 11th sep 18, unfortunately due to some financial issue, i have decided to cancel my booking and asked for refund and i submitted written application for cancellation at hundai showroom and handed over to sales person vikash pasi. Sales people said i will get my refund amount through cheque but i have not received my amount till date. I also informed to cistomer care (Service request id is - 1-[protected]) regarding my refund amount but still it has not been resolved.
I would appreciate it if anyone could understand my concern and help me to get my money without spoiling relationship with baidyanath hundai. I am really going from a bad phase and heavy financial crisis. I look forward to settling this matter amicably.

Regards
Chandan
[protected]@yahoo.com
[protected]

I had purchased Hyundai Elantra vehicl from Neel Motors on 20th April 2017.(Rege. No.MH12PC0963.
In the month of October 2018, I observed that there is issue with the battery when the vehicle is breakdown in between the road. I approached to Neel Motors and their service center Ishnya Motors to resolve this issue. He has resolved the issue and told us that the issue is because of discharged of battery. After few days again I observed same issue and again I approached to the dealer for resolving the issue. This time the dealer told me that there is problem with battery and we will replace the same as it is under warranty. The dealer approached to Excide Battery and replaced the battery with new one. I suppose that this is new battery and having warranty of 2 years from replacement date.
After 8 months again my vehicle experienced starting trouble on road.This time again there is problem with battery.and my vehicle is with dealer for almost 2 weeks. (8 to 21 of June) Daily I am taking follow up with dealer and now he is not ready to support me saying that the Excuse battery is not ready to accept the warranty claim.
This means either they have provided me an old battery faking as new or is it is really new they should provide me 2 years warranty for new battery.Even after demanding written explanation on mail Ishyna Motors is not sending me the one why there is delay in returning my vehicle after 2 weeks.
Twice my vehicle is breakdown on road and I have to face traffic jam and public agony as it was in the middle of the road. This is mente harassment for me after paying so many money and purchasing class brand like Hyundai Ekatra.
Since last 2 weeks my vehicle is with your dealer and I have to travel by local transport services which is another headache for me. I am not able to meet my commitments in time.And because of this my business is getting affected

My sincere request to you please look in to this matter and help me by giving good quality battery with 2 years warranty without any cost to my pocket.

I look forward your prompt response on this. As recommend by trading standards I would like to keep a complete record of my case.so please reply back via this email account.

Yours faithfully
Sandeep Devadhar