Hyundai Motor India Complaints & Reviews

I purchased hyundai xcent car in august 2014. It was my 3rd hyundai car.

I reported ac problem in may 2016. Reply given to me was : we had clean filters and ac condenser so problem will not persist.
But in september 2016 they told me that cooling cool is leaked. It have to be changed.
Point to be noted : they didn't clear it before expiry of warrant. They told fact affer expiry of warranty.
I got cooling coil changed and made full payment in 2016.
Now in 2019, start of summer, i reported ac problem again. They told me gas to filled and ac filter to be changed.
I got it done and paid for both.
Again on 25th may i reported ac problem.
Reply given to me: gas is leaked. Cooling coil to be changed.
I got it done. Cooling coil changed and payment made by me.

Now on 26th may (Today), same problem persisting.

My objections are:
1. Whether car is faulty or parts fitted/supplied by hyundai motors are faulty?
2. Is hisar hyundai (Service centre) is changing original parts or duplicate parts?
3. Whether parts changed or not? If changed then were they new parts or used parts fitted in my car?
4. Who will be responsible for some locks broken by service centre during repair work?

As if in such a short duration, i got :
2 cooling coils replaced
1 ac regulator replaced
1 clutch replaced

Should i trust your company?
If company is trustworthy then who is at fault?
Hyundai morors?
Hisar hyundai?
Parts supplying company?
Persons doing service and replacing parts?

And i will take this matter seriously.
Not only you will loss your 15 years old customer (Me) but also i will told many about such deficiencies and recommended them not to buy hyundai cars.
Regards
Ca sanjay gandhi
Ph: [protected]
Mail: [protected]@gmail.com
Car no: hr12l0051

Dear sir,

I would like to bring your attention to an unsatisfactory experience i had at your dealership (Vb srs hyundai) which is located at cuddalore, tamilnadu.

I have purchased hyundai i20 asta optional model (White colour) car on 08/02/2019. With registration no:tn:31 ca:5858.

Vin no:malbm51rlkm653703, engine:no:d4fcjm724752.

When we go to the show room for the first time, the sales person told that this car will give 24kmpl mileage, but actually it is giving only 17kmpl.

It is a shame where the salesman (Mr. Subash) of hyundai brand are cheating consumers openly in the market. If he mentioned about correct mileage means we would definitely go to the next model for better mileage. But he cheated us.

And the next disappointment is seat cover, while buying this car they mentioned that it is a top model car so it will come up with good quality seat cover or else you can fix your seat cover as per your wish like that they told. When i asked about seat cover for the next week, they told that we will check with our showroom whether seat cover is available or not and let me update you. To check the availability of seat cover hardly had they taken two months? Now they were telling that seat cover is not applicable for this model hyundai i20.

Is the right way to sell your product by giving fake commitments?

I trusted hyundai as a brand due to which i had invested my hard earned money in its product. But now it has been taken for a toll.

Request you to find me a solution immediately.

Regards,
Bharathi. S
[protected]
[protected]

I booked grand i10 on 12may19 on commitment by hyundai staff than i will get delivery on 23may19, without checking availability they booked car and took booking amount 15k, after many follow ups they said after 1 week that they can not make available car on 23may19 i did self finance and my bank disbursed loan amount after a week on 18may19 and car i booked was not available and they said it will might take more 10-15 days when we called many times n took follow up till then no intimation given by any staff of showroom about delay and behaviour was so arrogant by staff and seniors. So i decided to cancel booking now they are intentionally delaying my refund and also refused to pay intrest on loan amount we already paid for car. I want strict action as this was very wrong experience to me and their approach was so casual they do not even reply to my mails. Due to delay in refund i am not able to book another car and processs fresh loan.

To
Owner modi hyundai

what kind of customer service do you people give
i have purchased a creta top model 30 july 2017.till now services were going ok
I dont mind paying the charges but atleast you should inform the customer in advance before taking the car

suddenly i received a call two weeks back from your backend . that my servicing of my car was pending.i was busy for a week, so asked to pick up the car next week.

i was not informed which is this service number, you just take away the car and then call me and tell that what all is free and what all charges you will be taking.a car owner is supposed to take decision on phone regarding his car, he is forced to say yess for over priced services as it is from the company.
after they took my car on 23.5.2019 morning 8 am, the person(IRFAN [protected] ) calls me form modi hyundai and tells me that my service was to happen on july 2019 and not today.i said you should have told me before, then he told i have to pay extra charges of rs 4700 which was not informed before taking my car out
why modi hyundai thane doesnt have any kind of customer responsibility ???
how you people dont know when is the car service due.and why do you inform the customer wrongly
the fuel charges from my home to your showrrom i have to bear unnecessary
what kind of serivces i expect from a professional car dealer.
you ideally should have not called me before july 2019
your customer services head (SONALI [protected] )was also not giving satisfying reply.when i asked her to escalate the matter she avoided that she is the senior most in modi hyundai.

do you think leaving my early morning work aside and then deal with all this stuff
i have all the call recordings and sms chat with your executive which i can share when necessary

very bad on your part to trouble the customer so much and repeatedly ask him to shell out more money before that actual servicing date and to give so much mental pressure and tension to the car owner .

i expect immediate reply and prompt action and a call from owner of modi hyundai .I have already raised this issue on all social media platforms, and will discourage car buyers from buying from you for this pathetic service even after paying so much money

I have given my car for insurance claim. After one week they returned my car without repairing with some silly excuses. For one week my car was there without any work done. Unfortunately i have to take my car to another workshop. I called customer care. I registered complaint against them. I received the complaint number 1-[protected]. Please look at the matter

Dear mr. Park,

Greetings to you and hope you are doing well.

Although this doesn't give me any pleasure to write to you, however i have never experienced such a pathetic customer service and delivery experience. So, decided to write to you as your dealer is on a complete ride to spoil and rotten the name of hyundai.

It's been more than 05 months and my parents who are senior citizens are yet to receive the vehicle that went for a repair.

The team was earlier about to release the vehicle on 08 april 2019, however when we indicated fraudulent billing and raised our concerns, they have started to act differently and blame the insurance provider rather then fixing the issues and challenges caused by one of the employees who was the advisor.

Kindly requesting you to please allocate this matter to someone who is sensible and accountable enough to handle and resolve the issue.

Anticipating your assistance in this matter.

Best regards
Amit
[protected]@gmail.com

Dear sir,
I have requested you to that i have booked car on the month of nov18,
But for some reasons i have cancelled the booking my booking amount 25000/- (Twenty five thousand only) but your muzaffarpur branch return me
Rs.22000/- for which reason the 3000/- rs has been deducted i donot know so,
Clearify the amount of 3000/- (Three thousand)

Myself siddharth sanjiv deokar this is just to inform you that i had purchased new car creta from garve hyundai wakad and got tyres of company kuhmo... At 6000km 2 front tyres started loosing it's rubber and were becoming bad day by day, i ignored it at starting but at 10000km tyres are not at all in good condition so i informed this in showroom and requested them to replace tyres at first the staff of garve hyundai ignored me and didn't respond me and also said that we can't do anything about it... But than i had straight talk with manager that tyres had to years warranty and i can't risk my and my family's life by driving with such bad condition tyres than he letter looked into the issue and is ready to replace the tyres but asking to pay 6438rs firstly but than i reminded them that tyres have 2years warranty and they got damaged at 6000km than why should i pay for it. And i will not pay any money to get my tyres replaced and if showroom is not willing to do so than i will file case against the showroom in consumer court. Because i don't think i am responsible to pay for tyres and showroom should cooperate with customer as firstly they have fitted china company tyres which are cheaper and they are risking our life's. If possible look into this issue or else i will take legal action against you...

-------Did i take wrong decision to purchase HUNDAI car-------
The accidental car no- UP 80 EK 6984 had given by 25 march 2019 in workshop in agra city (up). till date they are not able to provide car. they don, t call me in further information about the car . i contact them in regularly basis but they don.t reply in such manner and clear answer. i have more irritated.Approx 2 months has passed and i m travelling with local E- Riksha .did i take wrong decision to purchase HUNDAI company.
i want to know about the service after purchased the car.
2nd thing is behavior of the employee.

In less than a year of purchase of hyundai xcent prime the vehicle has given me several issues..in 2 months the pulley broke, then the battery conked off conpletely and finally the engine oil consumption issue... Due to a few service not being done at hyundai workshops they have deemed the warranty as invalid and have shared a quote of 60000 to open the engine and confirm the issue.. Both modi hyundai from where the vehicle was brought and shreem hyundai where it has been take for service and repairs in the past are unwilling to co-operate... Neither were we ever informed by either of them about the service warranty implications if the servicing wad not done at their workshops either at the time of purchase or even when the vehicle was taken to their service center for plug change, etc.. Even the hyundai area manager is unwilling to consider anything n is mery giving us a 13% discount on the humungous cost estimate.. Cynthia, customer service mgr at modi hyundai wad outright rude n arrogant n refused to help in any manner stating indirectly that her only job was sales and nothing else like product quality or after sales was her respondibility... When spoken to a few of their execs even they seemed unaware abt the warranty terms... Dont understand how missing a few services at hyundai service centers could hv prevented this issue... Further the way t permit vehicle owners are treated is pathetic and the company holds no value for them

Worst experience with hyundai
My hyundai xcent is cng fitted, from last one year i am not able to solve the problem did all r&d but still not use
Car is missing, rpm fluctuating, no pick up, car runs 120 km in 9kg
After doing all the experiment i kept my car in hyundai 4 months back still they didn't rectified the problem
I hav changed coil, plug wires, spark plug cleaning of throttle body for 10times still facing issue
Changed cng kit twice but still the problem resist
Horrible experience with hyundai really
I am using these car in these same condition from last 1year.

I am a resident of pune and i own an i20 active which i purchased in jan 2016. Car number mh 12 mr 1385. I purchased this vehicle from kothari hyundai dealership in aundh. I am hereby registering a manufacturing defect complaint. Details below - the running of my car is approximately 27, 000 km. On 29th march 2019, the gear housing of the car broke. There was significant damage to the differential also. I fail to understand how a single handed driven car, with a running of only 27000 km faces such kind of a problem. Let me tell you that this is a manufacturing defect and the damage that has happened cannot be done externally. How can such a defect occur in such a short span of time? Now comes the physically and mentally disappointing part of the service provided by kothari hyundai - 1. My warranty expired in jan 2019. Kothari hyundai does not bother to inform me about the extended warranty in order to avoid their loss. 2. I give my car for repairs on 29th march. After analysis kothari hyundai comes with a repair cost of 25, 000 rs. Which was ridiculous. 3. The spare parts required for the repairs are not available with them which is a big joke considering the fact that spare parts should be readily available for quick resolution. 4. Please note that i gave my car on 29th march and kothari hyundai now says that the max date by when they can completely repair my car and give it to me is around 11th april. Reason being given is that the parts required are not available. I mean what a joke considering the fact that hyundai is an automobile giant. But the kind of service being provided is more pathetic than a local small scale garage. This is 2 weeks of wasted time and torture of the customer. I am attaching the invoice as proof of the expenses i had to bear.

Dear sir/madam,
Greetings!!!

I (Lalitha c p) have booked hyundai i20 sports from pee yem hyundai showroom payyanur (India, kerala, kannur) in the first week of february in my name. Since i have changed my plan, i have applied for cancelation of this booking in the first week of april with booking receipt and cancelation letter. It's been a month, i didn't get any positive response from their side on refund.

Please concider my issue and take favorable action.

Please help me and my family, getting back refund for our booked car.
We booked hyundai next gen 1.6sx vtvt on 22 april, 2019
We gave the down payment of 400000 INR
To the elroy motors, defence colony. EThey told car would be delievered by 10th may. But its 15th may today,
They are not even responding to our calls and visit.
Please please help us getting our refund.

I have already escalted this issue through hyundai customer care, but i havent got any response from one week from your customer care team.

My service/complaint id: 1-[protected]

Hi,
I have give my hyundai xcent for servicing at laxmi hyundai, kukatpally hyderabad telengana. After delivery i noticed that my music systems is not working. Upon reporting the staff who dealt with my car denied the charges and have been rude with me. The music system costs arround 10 thousand rupees. Which i have to bare now. Please help me to teach these corporate guys a lesson, help me to get justice.

My creta's clutch has broken down 4 times within 25k kms run, the company has replaced all the assembly 2 times, still they are unable to resolve the issue.

My phone no. Is seven seven five seven zero five eight one six zero, kindly reach me if anyone has or is looking to file a legal complaint and a case against hyundai india.

Also if anyone could help with an updated information?

We bought i20 from Berk Auto LLP Plot no.27, Industrial Area, Chandhigarh on 29/04/2019 Vide Regd. No. CH 81 (T) 4862. Today we went to Verma Hyundai, Hoshiarpur for repair of vehicle under cashless insurance claim but Mr. Janak raj refused for the cashless claim giving excuse that car is not registered yet. We provided him with the valid temporary no. CH 81 (T) 4862 and valid cash less insurance Policy no. HFE55123 of Future Generali of Hyundai Assurance issued on 29/04/2019.
Documents Attached for your ready refrence.
1. written statement of Mr. Janak Raj
2. Todays Photos of Verma Hyundai Workshop, Hoshiarpur.
3. Insurance Copy
4. Temporary certificate of Registration

I have booked a creta e plus on 18 mar2019 by giving an advance to your dealers at berkeley hyundai chandigarh showroom. After booking, i have not got any feedback on the delivery or otherwise of my booked car. The supervisors there are very indifferent and don't respond. It is quite disgusting for a company of your repute. May i request for a reply. I had complained few days earlier too.
Balraj singh

I'm jai from chennai two days before i just give my car for service in v3 hyundai and the pic up driver was scratch my car running board and they said they will pain and give and it will take tree days i said okey but aftr 30m they said my car is ready,, i'm shocked and they came with my car but it was not painted. And agin they took my car and they said it will take tree days i said okey but give back properly its happens on 10th may 18 and they said they give car on monday morning but till 8pm they didnt cal aftr my cal they said give u on nxt day,, aftr a long waiting i got my car on tuesday but want is the surprise the complaint still not rectify,, and i dnt no what hell happens,, and i called the gm, ast gm but ididnt get proper response from them in tree time if i didnt get proper solution from hyundsi i drop mg car in v3 hyundai and i never take my car from there and i vl go legaly [protected], [protected] this is my no and i attach photos below

My car is in safdarjung hyundai workshop at atul kataria chowk, gurgaon since thursday - may 9, 2019.

My car - creta hr26cv2683 has issue with compressor with needs to be changed and i have been told that compressor is in backorder from hyundai, not available at hyndai and any other workshop in delhi and ncr

I am facing serious trouble because of this unavailability, this type of service is not expected from hyundai

Please look into this matter on priority