Hyundai Motor India Complaints & Reviews

My hunidai elite i20 car magna 2016 model.. My car was complaning about ac not working sudeen my upper head bulb get off and my car unable to pick power... A light blink on sceen which were of o2 sensor. Service centre sujeet hundai jk road bhopal.. Not diagnosed properly not they understood wht wss the main problm and they replace my ac comprssor my clutch plate my upper bulb.. But still complain is same to same. Only new ac running and new bulb workig. But light still blink and still car not taking power.. Bcs its all related to o 2 sensor... They make my bill 47000 but still no improved in car... Bcs they not able to diagnosed... Worst ever centre i visited is surjeet huindai jk road bhopal mp. India... They are skillless that is not service centre.. Its replacemnt centre who replace every part of car withiout diagnosis of actual. Problm.. Huindia take care of your image because such centre spoyling your compny image just bcs of making money
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Dear sir,
My name is as divya durga who bought a hyundai eon (Era+) car at payakaraopeta showroom, visakhapatnam. Two employees have processed all the formalities including loan. My first issue is i got the car with one mirror (Side) my concern is these two employees have not informed us in advance regarding single mirror. And second concern is these two employees have completely involved to process loan for car. From last two month rs.2950/- is getting deducted from my account for non-submission of rc for which either bank employee or these two employee have not informed us in advance. Kindly look into this once. I called so many time to your executives named dora... He never used to pick-up my call later i tried from my friends phone and he responded. My sincere request is kindly do not make the customers in trouble. Guide your executives how they supported while buying car in same way also need the support afterwards.

I have got damaged one tyre of my car, Model : Grand i10 Sportz 1.2. Car is still in warranty period. I have spoke to customer care and they suggest me to visit workshop for this issue. Kindly replace my vehicle tyre (GOOD YEAR). Please find below details.

Car Model: Grand i10 Sportz 1.2
Model Year : 2017
Car Number : RJ 36 CA 6610
State : Rajasthan

Please refer to bill invoice No. B[protected] dated 13.04.2019. Issued by Beeaar Hyundai, workshop Chinhat, Lucknow. I had submitted a coupon received by me on account of my on-line insurance from Hyundai Insurance and certain charges were require to be waived but I observe that no coupon discount was allowed in my bill for servicing of my vehicle.

Please look in the above matter and resolve the complaint.

R.K.Verma
Owner of
I-20 UP-32-EJ-8750 Car

Sir/ madam
I purchaged haundai eon sports 2.6 years back. It had done just 18000 km
No. Dl8can6507
Its power stering just failed it is not just my complaint
There are so many coustmer who are suffering from the same problum
Company does not entertain after warrenty
If same problum in so many cars?? Is this not the company fault
The company should withdraw all such cars
It is just opposite... They are charging about 9000/ to replace it
Is it right approch???

I purchased a new 2019 creta sx petrol last month and the sale process was fine, but the sale of accessories left a very bad taste.

I was sold the accessories (Subwoofer) without showing the equipment to me by nahed and his manager naresh. I didn't like it as it's taking a lot of space in the trunk and i reported immediately to take it back.
They refused to take it back. Or provide me information on how to replace it or take it off. On top of that manager naresh was very rude and verbally abused over the phone for purchasing it. Why do i need to go through this experience for trusting hyundai brand?

I only wanted decent customer service when purchasing a brand like hyundai. I hope you will be able to help.

Sincerely
Chakradhar mukkasa
New creta sx owner
Senior manager, salesforce

Happy to be a part of hyundai creta-the largest selling car in india. Indeed it was my dream car.

But it didn't last long.

I bought my creta, diesel (Tn 66 z 2518) last september, 2018 at chandra hyundai, coimbatore, tamilnadu.. Initially there was no problem. Around november, when i was driving the car, suddenly my steering became very hard to an extent i could not even turn it. Luckily it was a no man's land. I switched it off for a while. I had no support. Then after sometime i restarted my car. Then it started running normally. I informed the chandra hyundai (Coimbatore) service engineer. He checked it and told me, everything was fine.

Then on 08.4.19, when i was driving on a highway similarly my steering became bony hard and i was helpless. Thank god, it was early morning. No vehicle came after me or in front. I tried reaching chandra hyundai people but no one picked the call. Then again after five minutes i restarted the car. It became normal as before. Then i took the car to the show room and told the issue.

I trusted your brand but i didn't expect this to happen. My car is just 7 months old. Just imagine what would have happened if it had happened while turning or overtaking a vehicle or in a night time.

@Hyundai

Complaint

1 Review
Station Road Alwar, Alwar, Alwar District, Rajasthan, India
Arvind678 on Apr 7, 2019
Mark as Resolved

I book grand i10 on dated 7th march and delivery date was 22th march 2019 at Modern Hyundai Alwar Rajasthan India. I deal with car dealer she's Bilal Ahmed And manager Sh. sanjay ji While booking the deal was 650000/- with assesseries. But after transfer of amount they start to change their behieveior. And finally they refused to hand over assesseries and demands for R's 10000 more for assesseries. And ask if you not deposited we would not hand over the car then I purchase a new was without assesseries. It mean it was fraud of 10000/-

And I also suggest all of my friends not to be relation with Hyundai.

TO HYUNDAI MOTOR CORPORATION:

Santa Fe is one of the best SUVs and my experince has been good barring a few expensive repairs due to failure of parts.
For the past 4 months I have been struggling with the authorised dealer and HYUNDAI zonal office.

I need your assistance to sort out this problem as no Hyundai dealer is able to sort out the problem even though they have tried their level best.

I wonder if this is because they are not TRAINED properly.

I had purchased this car with a lot of faith in HYUNDAI. Such cars - SUV - are supposed to be rugged.My car has been off the road for nearly 3 months now.

Even the zonal office service head is not able to resolve the problem

Definitely I expect a much better service and support from HYUNDAI and specially for such Premium level cars.

Please let me know what course of action will HYUNDAI MOTORS take to resolve this issue

Car type:
• Santa Fe AT, purchased in December 2012
• VIN - MALSH81XSCM011907
• Used for 6years and 4 months, ONLY on regular highways.
• Odometer reading-approx 123000 Km
• Always serviced and maintained by authorised HYUNDAI dealers at specified intervals as per the maintenance manual.

PROBLEM:
• Before 4 months while the car was in use, the engine cut OFF and the engine warning sign came ON. This happened twice in quick succession.
• After this incident the engine cranking time is about 6 seconds before it starts and the warning light remains ON.

COMPLAIN:
• The car was sent to the authorised dealer in Mumbai, India for attending to the problem.
• Initially it was informed the crank position sensor has failed, it was replaced but the problem persisted.
• Then the service agency tried many different things and the car was with them for nearly TWO MONTHS- December 2018 to January 2019.
• Many other parts were replaced on a TRIAL AND ERROR BASIS.
• The authorised service informed us that they are in contact with HYUNDAI technical staff for a solution BUT they are also not able to give a solution.
• Today I have been informed by authorised dealer that they doubt that the engine will need to be repaired BUT they are NOT SURE if this is the problem.
• They are not able to give any guidance or assurance that the car is safe to use and there will be no further damage to the car.

Nikhil Parikh

I am frustrated & at the end of my patience with the santa fe 2wd mt (2014 model). My vehicle number is ka 01 ml 1764 and i have been in possession of this vehicle since june 1st 2014.

In the last 5 years, i have faced atleast 2 vehicle breakdowns every year and have spent lakhs of rupees. I religiously send in the car for service every 6 months & each service costs me nothing less than rs 20000 per service. Despite me putting in effort to maintain my vehicle, i have had to replace, the clutch & related parts (Flywheel) 3 times in the last 5 years.

Currently, the vehicle has suffered a break down again on 31st march 2019 despite have the clutch replaced in may 2016 (Trident hyundai, hosur road, bangalore) december 2017 (Advaith hyundai, orr, bangalore), the flywheel replaced in april 2018 (Trident hyundai, jakkasandra, bangalore) & the ignition replaced in feb 2019 (Trident hyundai, jakkasandra, bangalore).

I am not sure i understand how these brand new parts do not last even for a year despite me spending lakhs on the replacement.

Given this scenario, i am again convinced that i was either sold a defective product by advaith hyundai, orr, bangalore or have been cheated by the service divisions of advaith & trident hyundai by replacing my car with defective/old parts claiming them to be new parts.

I have always been quoted wear & tear as the reason for the condition of these parts. I am not sure i understand why i should have spent around rs 36 lakhs on a premium vehicle if i have to replace parts like the clutch plate, flywheel & ignition multiple times in 5 years!!!

Post the vehicle suffering a break down on 31st march 2019, it was moved to the trident hyundai service station in jakkasandra, bangalore. I have been following up with them to send me the car’s service report for the last 5 years & the current need for clutch, flywheel, releaser bearing & slave cylinder replacement via email. I have requested for a formal report & quotation to be sent to me via email. I have not received anything as yet & am having to bear the cost o[censored]sing cab services on a daily basis despite owning a car!

The trident hyundai service center at jakkasandra, bangalore do not seem to be displaying any sense o[censored]rgency or empathy towards the customer. All they seem to be interested in is replacing the clutch, flywheel, releaser bearing & slave cylinder without justifying the need for frequent replacement. Their only interest seems to be in extracting lakhs of rupees from me at the drop of a hat!

The santa fe is supposed to be a hyundai premium car. However, i have had more issues with this car in 5 years than i have had with all my previous cars in the last 22 years. I have driven a wagon r, fiat palio, hyundai getz and a honda civic in the last 22 years. I am again seriously worried about my safety while driving this car. I have invested money expecting the best. However have had the most frustrating experiences the last 5 years.in my view i may have spent around 15 lakhs on this car till date. I could have easily purchased a new car in this amount!!!

In the first 2 years, i had the following issues:

Instance 1 – in the later part of 2014, i ran into a situation where the cabin was filled with the odour of burning rubber & the odour was overpowering near the external bonnet area. I had to call road side assistance who transported the vehicle to the trident hyundai service center in garvebhavipalya in bangalore. I was told that the clutch bands/plates were heated & needed to be cooled down for 24 hours. The vehicle was retained in the service center for the said period & was returned back to me. I was not charged for this service.

Instance 2 – early 2015, i had a clutch disengagement issue while driving & had to reach out to road side assistance. This time, the vehicle was transported to the advaith hyundai service station in bellandur, outer ring road, bangalore. The issue was attributed to an oil leak and was rectified without any charges. I am not sure i understand how a brand new vehicle can develop an oil leak issue!

Instance 3 – 7th may 2016, the clutch did not engage & collapsed while driving.in a few minutes, the car completely shut down. I was unable to even power on the ignition. I had to reach out to road side assistance who transported the car to the trident hyundai service center in garvebhavipalya in bangalore. The car had now clocked around 31000 kms. There were 2 issues identified this time. Issue number 1 was with the battery. The battery was replaced and i was not charged for the same. Issue number 2, i was given to understand, was that the clutch plate had worn out completely! We were even shown a part which they claimed to be the worn out clutch which they apparently replaced at no cost. Please note, the initial estimate given to me for this activity was rs 60000. After i raised a concern around being charged while the vehicle was under warranty, i was provided the service at no cost.

In summary, i am disgusted with this car. Please do take the car back & replace with a new one or deduct the depreciation cost & refund the entire cost of this car back to me asap! Anyway, the trident hyundai folks do not seem to be in any hurry to repair & return my car. They can keep it after paying me my dues!!

Will expect to receive a resolution from your end at the earliest. I am fed up of being tolerant & accommodating!

I am very disappointed with my car. My model is 2014 august i 20 elite magna. Problems from starting till now
1- indicator was missing (2014)
2- ac was not working (2014)
3-rc given was very very late
3- suspension gone (2015)
4-steering issue (2016)
5- paint issue (Boot) and now above the door.
I m disatisfied with the quality of car himgiri is giving and safdarjang service centre near kataria chowk should be closed they dont have manners and they dont even treat there customer in good manner. Hardly dissatified with himgiri golf course never buy a car from there.

I book grand i10 on dated 7th march and delivery date was 22th march 2019. I deal with car dealer she's bilal ahmed and manager sh. Sanjay ji while booking the deal was 650000/- with assesseries. But after transfer of amount they start to change their behieveior. And finally they refused to hand over assesseries and demands for r's 10000 more for assesseries. And ask if you not deposited we would not hand over the car then i purchase a new was without assesseries. It mean it was fraud of 10000/-

And i also suggest all of my friends not to be relation with hundai.

I had serviced my hyundai fluidic verna at utkal hyundai, patia square during december' 2018. I told them that ac, s cooling is not working. They did some cleaning work and charged me around rs.700/- apart from general service charges. Immediately, i noticed that ac is not at all working, even worse than earlier position, because earlier there was no sound. After the service one sound came from the ac. I reported it in their feed back. It was also reported to your ho feedback. I received a call from the service centre and was promised to rectify it. Then, i took the vehicle on 22.02.2019. They kept the vehicle and replaced the cooling coil. On, 23.02.2019, they raised the bill for total amount of rs.8195/-. I complained that the replacement charge of cooling coil appears to be on high side. Then, they allowed discount of 10% in order to compensate my earlier expenditure for ac repair charges. This time charge was as per ac system service level 5. But, i inquired from other hyundai service centre that, the charges should have been at level 2. Because, there is no replacement of other parts like compressor and some other parts connected to ac. The charges should have been around rs.2500/-. Another point is that just two months back i. E.in december.18 general service was done. That time, coolant was checked and it was alright, i do not remember, whether it replaced or not. However, how within two months time coolant was added. I have not seen, whether coolant is replaced this time or not, but, i am charged for this. My vehicle no. Is od02l9565 in the name of debasish dash.. Vin: malcu41ulcm079354 invoice date 23.02.2019 o[censored]tkal hyundai patia. C[protected] r/o. No. R[protected]. I request you to look into the matter & get me refunded the excess amount charged. This grievances is already ventilated in feedback to ho.

Hi.
I bought my car in 2014. It has clocked some 25000 kms since i mostly commute in public transport.
A couple of days back i noticed that my eon car's power steering (Eps) is not working.
Upon visiting service centre i came to know that the steering module is needed to be replaced.
Estimated price is rs. 8500 approx.
First of all its an expensive repair secondly the total run of the car or age is not that much.
I am surprised how come it gets out of order in such a short period.
I have seen similar complains.
Hyundai must look into and arrange a free replacement for such manufacturing defect.

Dear hyundai team,

You are expected to pay your full attention while reading the below complaint:-

The complaint to hyundai i’m writing after having very painful experience with its service partner naming shreenath hyundai thane (Maharashtra).

This i’m writing with complete confidence and belief in hyundai and their after sales support which is at the verge of getting shattered.

Let me tell you how much i admire hyundai, i started with santro without going to any other make for comparison, then wanted to buy creta but because of parking space i went for grand i10. This i decided without cross checking its performance and i took this decision in 10 min standing there in the show room. This story, why i’m writing to you is to make you know how big fan i’m of hyundai.in fact, not only for myself but for my colleague i always talk about hyundai and its feature rich cars and models.

I could not buy creta and buy grand i10, but made sure my colleague’s brother buys creta and he really did this.

Santro gave me one problem during entire period of 7 years and that very moment i went to hyundai showroom and bought another one but hyundai car.

But alas!! This time after 3 years of completion grand i 10 has started giving me problem. I could be that the service team is bad and not equipped with skilled engineers who could understand the problem. They believe in how to make money by always suggesting change in parts rather than rectifying the problem by finding its root cause.

What i’m going through at the moment:-

3 weeks back i got the paid servicing done, i had told them complaint of abs light is coming on and steering going free when i was driving on express highway with a speed of 80-90 kmt/hr.

Service team said rear right abs is giving errors so need to change it, i said let me know why abs has gone faulty, they said “can’t say why” but need to change it. I had no option but to say ok. They changed it. I told him that my steering goes free and i lose control, they said no issue and the same problem have been addressed. I paid service charges and also abs part, service and scanning charges separately.

In a day, i found my steering going free again, almost lost control of that, went to service station at the same time. They said steering is ok. I had no option but to come back. After 4-5 days abs light came up again and went off. I went to service station again, this time they said now left rear abs is giving error and that is required to be changed. Now i smelled something fishy. I further asked about steering problem, they said that is wheel alignment problem and i have to get it aligned from outside.

I went to outside alignment workshop, they did wheel alignment, also wheel balancing and paid them separately.

Now after 3-4 days, my steering went free and i hit a lady driving bike. Fortunately, she did not fall down and was safe.

I called up service station from the same place and told them the story. But now since the problem has become so serious i thought of escalating this critical issue to hyundai, considering they will take it very seriously. Otherwise, i would be left with no option but to public such incidents, which i don’t want to do, because my colleagues and friends would laugh at me, seeing doing me this as they know how much i used to talk good about hyundai. They used to ask me if there is any relative of mine in hyundai for whom i do marketing, which is not. It is only my because of my belief hyundai and it’s models.

But today’s incident has stunned me; i’m worried about people on the road and about my family sitting in the car while i’m driving the same car.

This time i assure you, if i have to sell car because of this, i would never ever buy hyundai car and you will be losing a loyal hyundai big fan.

Hope to get a positive response from hyundai soon. I have sent my feedback online as well to hyundai.

Regards,

Ashish mehta…………hyundai grand i 10… mh04gz2524 chassis no:- mala851clfm316218

[protected]

Myself vadivelu i newly brought hyundai xcent in "vb srs hyundai" villupuram in 30/03/2019. The manager and the salesman both are not giving the proper information and also they are not giving the seatcover, do not given the any type of access services and they also not given the number plat also. The manager don't given the amt bill pls take a immediate action to the branch they are cheated me

I am ashok kotecha. I have booked creta e+ crdi suv from soham motors pvt ltd. Aurangabad, maharashtra on 19/12/2019. The first advance payment receipt no.6195. Total advance of rs.9.75 lakhs has being given to the dealer in three installments. After checking the stock of the car the salesman promised us that car will be provided by them within a month. But they failed to do so. After taking the continous follow ups the dealer assured that he will finally deliver by 31st march 2019. But the manager mr parturkar denied the delivery stating reason that hyundai company has not provided the same. We are very much disappointed with the services of the company and dealer soham motors. After taking the advance and promised to deliver, failed to provide the delivery. We have being bluffed by the company as commitments are not met. Also now we are on notional loss as we could not claim depreciation for the respective previous year. We request the company kindly take some action and revert back.

I have hyundai eon car for dec 2012 model and car has run only 14k but suddenly eps light start blinking and steering mode change to manual. I have visited huyndai workshop and they told that eps module is faulty and it will cost around 8000 for replacement. How can such issue with eps system within such small distance 14k. Comany should exchange it without any such charges and let me know how it create issue.

I am harassing by the hundai company sense 4month from the date of my purchase a defetive hundai car which is not solve after 5time visit to the workshop i hope my problem will shut out soon other wise lastly i go for a cosumer file and social media because my resident is 300km away from the workshop which west my time and money l am already talk with the company highet authority but no one can solve it

I bought a verna diesel car on[protected]. The car has been driven for only 12000 kms.

However, recently i have been experiencing a problem in gear shifting. Whenever i apply 5th gear, the gear box stops working after that.

After spending so much money on an automobile, one expects comfort driving. Its a huge disappointment to see such a problem in a short span of time.

I would humbly request you to look into the matter as soon as possible.

Following are the details of the car

Registration no-hr07aa1391