Hyundai Motor India Complaints & Reviews

Dear Concerned,
This is to share that I, Inderjit Singh, had booked Grand i10 Sportz DSL 2019 model through CSD on 10th May 19 at Joshi Hyundai Chandigarh with a booking amount of Rs 15000.
But till date it had not been delivered. The sequence of events that had happened are as shared below :

10th May 19 : Grand i10 Sportz DSL 2019 model through booked through CSD with booking amount of Rs 15000
26th May 19 : Got information from showroom on unavailablility of 2019 diesel model
31st may 19 : Mr Rajesh Souman (Sales Mgr) offered 2018 model instead of 2019 model of different color which was accepted.
06th Jun 19 : Showroom confirmed order for 2018 model
07th to 12th Jun : Continous follow-up done by me for delivery status with Mr Rajesh, but no confirmation shared.Meanwhile LS order fro CSD also shared with showroom on 7th Jun.
13th Jun 19 : Service Request ID 1-[protected] logged on customer care [protected] and after that verbal discussion happened with Joshi Hyundai customer care manager and HOD Mr. Walia that 2018 model is also not available.

Now till date ie. 14th Jun 19, NO information available with me even after 35 days about the whereabout of car delivery against order dated 10th May even after FULL PAYMENT of Rs. 5, 87, 408 (incl. of loan of Rs 3Lac).
And bank is asking for car delivery status or cancellation of loan.

Please confirm immediate resolution for the same.

Thanks
Inderjit Singh
[protected]/[protected]

Dear All,

I would like to bring your attention to an unsatisfactory experience I had at your Huyndai Dealer - M/S Sunrise Hyundai on 12th June'19. I have been a loyal customer for alomost 15 years and using more than 04 vehicles of Hyundai and feel that incomplete service was done on my Hyundai Verna at this time.

On 12th June'19, I called your Mr. Rana - the service advisor - [protected], Mr. General Manager - Service - [protected] and informed them thoroughly about the problem I am facing in my vehicle. the vehicle has already been kept for 14 days ( 2 weeks ) for the repair works. It has been confirmed by Mr. Rana and ensured by Mr. G M that the vehicle has been duly checked and will run in the fine conditions, for which I have paid Rs. 75, 000/-

On being sent the vehcile again on 11th June'19, had faced the similar problems, it has been confirmed by the two of them that a satisfactory work will be done and your vehcile will be handed over any how by 12th June'19.

Mr. Rana has ensured that the out pass of the vehicle has been signed and vehcile will get delivered in the evening at the residence.

At after 7 PM I have continously rang Mr. Rana & Mr. GM for the deliverly of my vehicle, which got un attended for another half n hr. And once the call got connected somehow, they both were not sure where the vehicle is gone.

I with my family stood in the middle of the road for 1 hr waiting for my vehcile to be get delivered, as i have to go the Airport for dropping my family. Which ultimately got cancelled due to non availaibility of the vehicle.

Adding upon the mental harrasment being given by the people, I have again spent a amount of Rs. 15, 000/- in the Air tickets which I was not able to catch up due to non delivery of the vehicle. Also this make has enured us that a private use of the customer vehicle is in practice at Sunrise Hyundai.

I will not take my cars delivery untill I get One hundred percent satisfied tha my car has not been privately used and will get the remuneration what all have been spent extra with the non delivery of the vehicle on time.

May be my request gone un noticed or un attended for this bad behivour of Sunrise Hyundai people, I will take this matter to the highet of the courts.

I submitted my car with Jp Hyundai Service Ranchi On 27/05/2019 for insurance claim but my car was kept like trash in the corner for 5 days and on 01/06/2019 they informed the insurance company for that claim and on 06/06/2019 they informed me that the Insurance company is not giving the claims and the Hyundai service are telling the Police report regarding incident submitted with claim papers are wrong and the Police are Fraud. And yesterday 12/06/2019 they handed my car back to me without any work done and the car was lookin like trash in the way they kept it in their workshop.

I’ve bought an i20 in Dec 2014. It has done 60000 kms till date. After a year and a half, after the first 3 services it started giving me problems. First, the battery died with in 2 years and luckily for me I got it replaced for free because it was in the warranty period. After that, the AC stopped working and I had to pay almost Rs 4000 to get it fixed (still not working as good as it used to work). The the gear cable broke at 50000 kms and had to spend another Rs 4000 to get it repaired. In my 21 years of driving, I have never came across such an incident nor with anyone I knew. Now at 60000 kms the clutch broke and the cost is around Rs 9000 as informed by the dealer. The irony is that all the periodic services of the vehicle were carried out at the correct time at the dealer itself. I also have a Celerio bought on Sept 2014 which has done around 67000 kms and the vehicle did not give me any sort of problems until now. I thought that Hyundai vehicles were bit higher on the quality side than Suzuki ant that’s why I opted for i20 to the Swift. It is really disappointing that this vehicle didn’t make up to the standards as mentioned by the company. It may be a one off case but still this shouldn’t have happened. Expecting some kind of action or reply.

Service request id [protected]
i havent been received my Car RC from three month now...i had complaint repeatedly to the MR Hyundai showroom...but they hadn't done anything about it... so complaint in hyundai...you also hasnt been able to resolve my complaint...this is my last request..to take action against MR Hyundai...otherwise i am going to consumer court..

I'm paldhar mallah customer of hyundai and owner of hyundai verna fludic vehicle no. MH02CH5135, have treated wrongly by the service manager harinder hunjan ( mobile no. [protected]/[protected])shreenath hyundai Jogeshwari, Mumbai. this person is giving us false assurance about the service of the vehicle and demanding advanced payment and not returning the vehicle to me.

My car registration number is RJ27CD8404.
my car center lock is not working since last one month.I have already visited my nearby hyundai showroom in sikar Rajasthan but not getting any response.it is the wrost hyundai service center in india & most important thing is that no one interested to resolve my issue either hyundai customer care or service manager Mr. Ramsingh, zonal manager Mr.pranav.
So, i requested to hyundai that plz take an action on this service center.

Dear sir,

Myself NEHA and i am ex employee of HEMKUND HYUNDAI (DEALERSHIP) worked in insurance dept. as a insurance executive.
my worked period 12 may 2018 to 9 april 2019.

as discussed with account dept and team supervision after my resignation company do not provide me my full and final (salary, incentive and bonus) amount.
All the time they delayed me for my incentive. No one answer me as proper way and also they are ignore me all the time. Now the company told me if employee switched her job after that we are not responsible for any kind of incentive and other bonus.

So, please solve this matter and also i want my full and final amount.

This is very humble request to you.

Name - Neha
Mobile no - [protected]

Worked period- 12 May 2018- 9 April 2019
Ex - employee of HEMKUND HYUNDAI (DEALERSHIP)
Team head (Insurance)- Sushila gautam ( [protected])
Team head (Accounts) - Mr. Manish gandhi ([protected])

Director of HEMKUND HYUNDAI - Harvinder singh sikka

I booked Hyundai Venu on 24th May 2019 Receipt N1211S/1920/NB225, from Hyundai (sapphire) showroom Mayapuri Delhi 110064
I had to cancel the Hyundai venue booking because of Pathetic customer experience from (Mr. Tarpan Kaushik Hyundai sales Executive)

because
# I was promised by him for a test drive which I did not get until booking cancellation
# I wasn't told/explained about booking cancellation fees by him even he took my written consent quickly (Which was captured in showroom CCTV)

Now he has denied returning my 100% booked amount & hold my hard earned money.
Please help in resolving the same

Dear Sir,

Rear bumper of my car got damaged because a biker hit that hardly from back side soI had given my car in Garve Hyundai, Pune on 8th June 2019 and registered for a claim for Bajaj Allianz.

I received a call on 10 June from Bajaj Allianz and they told me that your claim could not be settled.

I called claim department in Garve Hyundai, Pune and told them to not repair my car if claim is been rejected but they are saying that I have to pay Rs 5000 for estimation even if I don't repair.

I had not given this information earlier so I am not satisfied with this argument.

Hi sir,
My accidental car given for service udaipur rajasthan 2 month ago, I deposited 1 lac rupees but till date there is no response from udaipur service. Pl do the needful. My contact no. [protected]. Pls do the needful. As my loss of time money and car from everywhere.
Pls or else I have go at consumer court or some legal..
Also find my car details in attached folder..

Hi,

My name is Puneet Kharbanda, a loyal user of Hyundai cars. I am writing in regard of purchase of Hyundai i20 & till date I have not been issued Registration Certificate(RC) because payment has not been done to registrar office by ORION HYUNDAI MG road Gurgaon, Moreover, We have paid the full amount (including registration charges) at the time of full & final payment at showroom on 24th March2019.

At the time of purchase, I was issued a temporary number HR 26-TEMP- 24640 with validity of 1 month, ending on 24 April2019. While I was given assurance that I would be getting the Registration Certificate(RC) by the end of the validity. When I visited the showroom after several follow up from Mr Sandeep, I found that there is no progress in issuance of RC & I was advised to come after a month. Later, when I visited the showroom, I discovered that showroom was closed without any intimation. I was worried about the RC & in duly concern, I telephoned many people & I got a contact of namely Mr Ravi one of the employee of Orion Hyundai who told me that there is no payment made against registration in registrar office.

In addition, I am not able to drive my car after expiry of temporary registration. Besides that my bank instalment is under way. Thus, I am left helpless thinking what to do next as I had no point of contact & the feeling of being cheat left me broken. I as a customer need an explanation to my above questions and need to know what steps would be taken in order to pay my registration fees to registrar office.

I request HYUNDAI MOTOR INDIA LIMITED to kindly look into the matter and provide me with a concrete solution as I am facing a lot of problem without my car RC. I am a field person and I drive 100 km per day. I can’t afford without car even a single day.

Hoping for a haste response from you.

Date of purchase : 24th March2019

Owner Name: Puneet Kharbanda

Mobile Number:[protected], [protected]

Showroom name: ORION Hyundai, MG Road Gurgaon

Tempo No: HR 26-TEMP- 24640

Navigation system is not working in my Brand new i20, even when I connect to the Apple Car play navigation is still not working on this. I have made this complaint multiple times but no one have responded properly to rectify this.
I brought this car at Khammam -507002(Telangana)- BHARAT Hyundai.
They is no proper testing while installing the Navigation and Infotainment system and no proper demo has been conducted to the person while taking the delivery.

Sir,
I have a Grand i10 car whose number is GJ33B3449, which has gone 13000 short. Not a pickup in this. I have seen Equity Motor in Rajkot, so he told me that the engine of your vehicle will have to be made. There is an error in the third piston. Sometimes it is said that there is a problem in Silencer, it has happened a week, yet what is the problem in the car, he has not been able to know, so what should I do now?

Dear Sir,

This has a reference to service of a goyal Hyundai service. I have visited the Service station to servicing my car JH-15F0112 for Suspension work and replacing the meter of my car or repairing of meter whichever is possible. Since as the staffer of service station has did the suspension work and they have raise their hand and convey that goods related to the car is not available and we can not provide the material because the car is old model. it means if a car of your company is 5 years old customer service is not provided to them of goods were out from the service station.

Please do the needful to repair my meter or change my car meter at ealiest so that I can drive my car safelya.

Regards

Navanand Singh
Kalindi Kunj
House no. 150
MY Car MVI no. is MALBB51BLBM281894
Model Name is i20 Magna

As Hyundai Said i purchased and fixed exhaust manifold and o2 sensor, soon later after 1 days again i kept giving car to Hyundai gachibowli service center in Hyderabad and i kept it for 15 to 20 days to rectify problem of slow pickup. and o2 sensor is in warranty the said ECM is gone and again i checked it in other authorized service center they said O2 sensor problem. Which one i should repair it.
After giving servicing lot of problem they made to me. my vehicle visited gachibowli service center for more than 8 times and they kept running repair and not entered in their logsheet.
i asked them so many question in mail which they were not given any reply to me.

I have hyundai i20 car. Regd no. Hr20ad0693. Dated 26/05/2019. My car was spoiled. I called majestic hyundai fatehabad. But not responce was received from them. .

Then i call mr. Bhuvnesh khanna (hyundai apsm). But there is no satisfactory answer from them. Dated 26/05/2019 . Then i have to file a complaint in hyundai customer care. Complend no. 1-[protected] .

My car is parked in hyundai for ten days. And i do not have a single call. There was no majer problem in my car. And demand mony from me.

I have been calling hyundai care since last one weak. Not getting any responce.

Regard.

Kulbhushan

[protected]

Dear sir
This is to inform you that we purchased the new version of Hyundai i20 last year... Its very poor in breaking system, two times i met with an accident, taken to two showrooms, one is ayyapanthangal, chennai kun and oxino Hyundai trichhy, they said this is new version ABS function so its takes little distance and sop it, its not a proper answer, kindly reply and do an immediate action plz, we invested 9.5 lac and faced the injury and loosing our life is very painful...
I suggest to public plz be aware to get the new version Hyundai i20, breaking system is poor, one group from Hyundai dealer saying that some one or two vehicles are getting such complaint... Plz do the needful sir
J. Mano John

My car Grand i10 No MH12QM4743 was given for servicing on 05 Jun 2019. At the time of their person taking the car I had given two faults for repairs. Firstly, the average of car running was 12.5 KPL, however meter used to show 23 KML. Secondly the screen viper water jet was faulty. Both these faults were not rectified. They informed that car will be taken for re-servicing. But it has not happened.

It's been a month since I had given my Hyundai Creta for Accidental complain at RAGHU HYUNDAI at BHIVANI (HARYANA).
Taking in consideration to
MR. RAVINDRA
MR. SACHIN
MR. VINEET
As told me to be responsible persons looking after my car's job .
My car was given to the showroom on 11th of May 2019. Till today no satisfied answers are being given to me . Each time I try to call them, either they do not pick up the phone or if they pick up the phone they simply console me by saying that your work is in progress and do not try to pressurize us by calling again and again.
I live in Agra ( Uttar Pradesh ) and my car broke down near Bhivani on 11th May 2019. So please take in consideration and satisfy me as soon as possible.
The car is in the name of
M/s . Janta Machine Tools, Agra.
Hyundai Creta
Reg. No. - UP80EN2519.
Looking fwd. to ur cooperation.
Thnx.
Amit Tharwani
Email- tharwani.[protected]@gmail.com