Hyundai Motor India Complaints & Reviews

Hello

Pathetic service by Hyundai:-

1) My car Grand i10 (model-2015). During warranty period, Service of car was done through srishti hyundai, rohtak. There was Steering music control issue and reported to service representative. However, issue was not resolved. This issue is not resolved by till date after more than 2 year.

2) During paid service (Year 2018), it was reported that left front indicator is malfunctioning. sometimes it was operating and sometime not operating. However, Issue was not resolved by Hyundai showroom. It is major safety laps on account of hyundai showroom. This malfunctioning may result into major accident during driving. Who is responsible for this?Till date issue is not being resolved.

3) Third current major issues. My car met with accident. I submitted car at Hyundai Showroom on dtd 29.05.2019 for repair of car under insurance. As per information from Insurance Surveyor, This incident was reported by hyundai to insurance surveyor on dtd 03.06.2019. After repair of car, car was picked up by me on dtd 16.06.2019 and paid amount of rs 25000 to Hyundai.

As per insurance surveyor, intimation was delayed as per policy and surveyor is asking for delay reason.

I had repeatedly done followup follow up with Mr Shiv kant sharma, Mr Som dutt and Mr Vikaas at Hyundai Rohtak.

My policy is getting expired on dtd 03.07.2019 and intentionally Mr Som dutt is not sending delay reason to Insurance company.

This is creating a lot of mental harassment from Srishti hyundai side.

May please look into the matter and take appropriate action the culprit and compensate me for all mental harassment.

I purchased my car from Singh Hyundai Motor Yerwada Sales centre in Pune in Jan'2019. I was told that my first servicing is due after 6 months. I have not been provided RSA certificate which i was informed will receive at the time of my first servicing. I was told that i shall receive a call for my first servicing, however till date i have not received any call from them. I am trying to contact all the numbers provided by them for service request however, all the numbers given are switched off and even online request was made for servicing for which no call has been received from them till date. I contacted other Hyundai service centre and they told that my RSA details have not been punched in the system by Singh Hyundai till date, therefore it is not reflecting online. Where can i get my Road Side Assistance certificate for which i had paid an additional amount at the time of purchase of my car. Also I want to get my car's servicing done immediately failing which my first service will lapse.
my Registration No. is MH12RF5321

Dear Sir / Madam,

I am writing to you to raise an issue about: Cars

The issue that I have experienced was: My car NO UK 06R0383 met an accident on June 07, 2019 and the same was reported to the said office on June 10, 2019. The car is insured by Hyundai only. The problem in the car was just driver side window mirror and right side view mirror which has to be replaced and minor dent and paint. The manager at garage/repair centre told me that it will be done in 05 days I told them take 07 days but complete vehicle should be with me on June 17, 2019. Since then every day I am calling them and personally making contact but they are now saying that side view mirror is not here and we cannot give it to you. Even today on June 20 when I made a call to them and they are saying it is yet not done. Every day they are saying come tomorrow.
I am requesting humbly to please intervene in to the matter and direct them to do it as soon as fast. Already I have lost to much money and time and getting mental tired after talking everyday and getting the same answer.
with regards,
Dr S.P. Singh H/O Smt Sarita Singh
Professor, GBPUAT, pantnagar, US Nagar
Phone [protected], [protected]

It occurred on: 10/06/2019

This meant that The work is not being done as per promises

The issue that I have experienced was: Engine was giving lot of smoke and vibration was there in the engine so dealer repaired the engine and gave me back after 2 month but after travelling again only 500 hundreds km the engine break down in bihar in highway in mid night the we called up at 1 am in midnight to 24 ×7hyndai customer service no one picked up the call again we rang Customer care at 6 am and the car was towed to krrish Hyundai kankar Bagh patna and his under repair and still under repair we are totally fedup with this car

It occurred on: 20/06/2019

This meant that For 2 months we without car and had to travel in auto and bike but after getting the car after 2 months we thought that everything will be okay but after again 1 day the car broke down and whole night we were on the road with my family

We have Hyundai Motors India's service center in Rajnandgaon from where we have purchased the Elite I20 Auto car on 30/04/2019. So far, neither registration copy has been received nor we have received the original invoice. When we had talk to Mr. goverdhan (Mobile number [protected]) about registration and invoices, then we do not respond properly and we were told that it has not come yet and today (19/06/2019) it has been 15-20 days, still we have not got.

We bought the elite i20 car from a bank loan. The bank's manager is asking us everyday that why we have not yet submitted our registration copy and invoice copy to the bank.

Mr. goverdhan says that the registration copy has not been received from the RTO office yet but they have not issued any invoice of Hyundai so far. We have asked the Rajnandgaon RTO office, they said it does not take more than 10 days to get the registration. And Hyundai has not been issued the registration and also Original Invoice in 1.5 months.

We request you to take strict action against Mr. Goverdhan and team, so that this type of mistakes should not be repeated in future.

I purchased a New car 31 may 2019 but the bount of right side is more space than left side and air bouble in head light it's manufacturer defects or dealers defect .the company cheat me the car is damage before delivery to me I have phone to m b Hyundai the delear is also not take proper action and not provide any time good response to me then I have many times phone

Dear Sir,

I have booked a Venue Car in Malikipuram Show Room, E.G.Dt. For the same i faced a lot of problem. They are charging too much of extra cost like Handling Charges, Logistics Charges, Essential Kit etc...

I am facing a lot of problem. For the same a raised a complaint on Lakshmi Hyundai to Our Deputy Transport Authority.
So much Price Variation is therein Lakshmi Hyundai when compared to other Show Rooms

Please take necessary action on Lakshmi Hyundai and Save the People
Please Call Me on [protected] will explain briefly

Thanks & Regards,
Annamneedi Ramu
[protected], [protected].

I recently purchased a car HYUNDAI VENUE on 14/06/2019. From till date i have an issue in car's mic. I am not able to use voice commands i.e call to rahul, navigate to Jaipur, etc. Or i am also not able to voice conversation woth phone call because i heard caller voice but caller didn't heard my voice this is implied that car have an serious mic issues.. but sometimes when i start my car this mic is working properly for couple of seconds but after few seconds misbehaving and malfunctioning again.. this is so irritating and feel so shameful, when i drive with some guest or family member.
Sir, I recently purchase this car and such kind of issue in newly purchased car is so disappointing to me. I was decided to changed company from Maruti to Hyundai beacuse somebody told me this is better then Maruti but your service is so wrost then maruti.. i must say Maruti still have good market and best services then hyundai..
Sir, I am an advocate and in my city i am first owner of Hyundai venue but when people ask me what's new in this car and I am totally speechless and feel so shameful. Beacuse I am not able to to use blue link and not able to receive phone calls in car.. it's so embarrassing and disappointing to me. Everyone said venue is wrost car and hyundai still not resolve my issue it will definitely down Hyundai goodwill. I think choosing hyundai is my very bad decisions i never suggest in my family to buy hyundai cars.
But now a day i waste my 12lakhbin your car, So please resolve my issue as soon as possible otherwise I will resale this car to you . And never ever recommend to buy Hyundai car to anyone known to me and I swear for that.

This is my 6th day for struggling for resolve this issue..

VIN NO. MALFE81ALKM016639
R/c no. Applying
City : churu Rajasthan
Delarship : Ganga hyundai pvt.ltd churu
Date of delivery : 14/06/2019
Email : vans.[protected]@gmail.com
Query : mic issues from date of purchase. Mic not working.

Regards
VARUN SAINI
ADVOCATE
CHURU
Mobile No. [protected]

I have purchased Hyundai I10 Grand Asta on 10th March 2019 from M/s Rahul Motors, Sankarmutt Road, Shimoga, Karnataka. I have finalized the purchase and bought it. I have been told by my friend that M/s Hyundai Motor India extend the benefit of corporate discount to Government servants and pension holders. This information was not informed by the sales person in the show room upon insistence and conversion he admitted and told that the record required is not sufficient.
I would like to inform that I have been relieved from service on 28thFeb2019 . The company totally closed down and initiated the process of pension payment for that they gave individual letter to concerned person and PF office for the same (The letter is attached with this mail) the same was given to show room person.
It is almost three month over I have not got any benefit from M/s Hyundai and show room person are keep on saying the document is insufficient which is not correct .
Wish some good sense will prevail and extend the benefit to me as it is been given to others
Thanking you

K. Rajaganapathy
Vehicle Name Hyundai i10 Grand Asta
Vehicle Registration No. KA14 Z6873

On first servicing of my hyundai elite i 20 car after pick and drop of car extra 5 mat covers inside the car are missing. I tell this matter personally at hyundai showroom zinsi chouraha bhopal. But there is no action . And iam calling at showroom mr. Deepak mehra the sales advisor is not receiving my phone. My first servicing was done on 12/6/2019. I dont get my new mat covers rightnow and the employees are not helpful also.

I am Piyush, I booked a Hyundai Vanue petrol 1.2 White vehicle on 23th May’2019 at Surjeet Hyundai airport road Indore dealership.

Dealer broke every promise he made to me regarding the car delivery date provided to me but till now car has not been issued to me, I am very harassed from Hyundai car dealer,
I need a car urgently from some issue

Please resolve my problem

Its been three month i had purchased a creta but still not i have got the registration no. dealer is mohan motors hyundai. Also they have taken 43000 more than the invoice value. i am asking dealer /owner of the dealer they are not responding. i have resister complaint with hyundai. my complaint id is - 1-[protected]. its been 7 day but i am not getting proper response from the Hyundai also.

Myself, md kabirul islam.i brought grand i10 on 29.03.2019 from rudra hyundai bankura. its been 3 month. my permanent car registration still pending .hyundai not helping.they repetedly giving excuse. i brought the car with loan, so i am paying interest 4500 rupees per month but not able to use it. help me pls pls pls please please please please .

myself, md kabirul islam.i brought grand i10 on 29.03.2019 from rudra hyundai bankura. its been 3 month. my permanent car registration still pending .hyundai not helping.they repetedly giving excuse. i brought the car with loan, so i am paying interest 4500 rupees per month but not able to use it. help me pls pls pls please please please please

Dear Sir/Madam,
i am continuosely facing EPS Error in my Eon Car purchased in Dec "19, 1st ptime problem comes in Feb 17, til then i have never missed any scheduled sevice which was done at yours authorized service center only, now agin the problem has came, which is again corrected at yours autorized service center only.

i don't understand how can you charge from me as it must be due to some technical issues already exist in my car, .
1st EPS error comes @ 20.02.17 after 9242 KM, & the second time it again comes on @ 04.06.17 after 9320 KM.
The bill amount i ahve paid 8179/-+ 7790/-= Rs.15, 969/-.
I want to request you to plz reverse the above amount to me, or you may provide some alternate solution also.

Thanks/Regards,
Abhishek Srivastav
[protected]
[protected]
Kanpur, Uttar Pradesh, India, 208005

My name is Jaya Aswani, [protected]. I bought Hyundai Verna in February 2019 from Koncept Hyundai, Kailash Colony. I met with an accident while traveling from Saket to Greater Noida on June 16 and was forced to apply panic brakes as the vehicle ahead of mine also met with the same fate and ultimately, my car banged on that vehicle. All this happened because of a bull crossing the road.

I went to Koncept Hyundai, Okhla, Service Centre, to get the accidental claim. The person sitting at the body shop gave me one claim form and i was informed to submit it along with other documents. I told him to send someone to collect the documents and leave my vehicle at Okhla Service Centre, but he refused.

Today (June 17) I called Koncept Hyundai Okhla office where i noticed the unethical behaviour of the receptionist as she was unable to connect me to the concerned officers. i asked her for pick up of my vehicle and i was told that the pickup is already booked for one week and after that she disconnected the phone.

Is this the way Hyundai treat its customers? The sales department treats u so well at the time u buy a new vehicle but it was really unprofessional of being in a denial mode at the time of service/accidental claims at the your end.

This is the second worst experince with Rajesh from body shop, with his attitude he has already spoiled the image of FUSION as alliance to HYUNDAI. Me along with one more disappointing customer are forced to compliant in consumer forum . Because of improper timelines of delivery and improper understanding of the damage issues i had 15 K as expenses due to non availability of my vehicle on time. I also have call recordings which i will produce aa evidence against your employee

This is regarding the Bluetooth in my SANTA FE 2014 model. The Bluetooth just conked off suddenly for no reason on 22nd May 2019..
I’ve reported this immediately to the authorised service centre Hyundai Sai Auto in Borivali East, Mumbai..
They took some good 15-20 days and today got back saying will need to install a new console and it will cost me around 95000 Rs..

This sounds so insane & unfair to me.. Foremost I’ve never in my life heard of Bluetooth of any car going bad.. Secondly I’ve paid 32 lacs for this car which by all means is very much overrated as it doesn’t even have a basic gps system .. I mean for a such a trivial issue as Bluetooth you want me spend lacs ??? Can’t get any demeaning than this. Remember I’ve not even completed 5 years..
Few days ago the controls for music on my steering wheel conked off. I quietly changed the coil.. I mean are these the issues one should get in such an expensive vehicle.

I need you to please have the Bluetooth issue resolved for me at NO cost..
Regards
Shiv Nayak ([protected])

Poor sale support for creta vin MALC181RLKM575621
J
Jitender Dudeja
to crsales
4 days agoDetails
I am writing you this mail after purchasing Creta from Triumph Hyundai Faridabad.The pre sale and post sale service provided by them is so poor.
The car was purchased on 19/05/19 and that was begining of an ordeal with triumph Hyundai.

Please go through this mail assiduously.

1)The entire payment was done on 18/05/19 afternoon to prioritise next morning delivery.I called them to confirm the same but they didn't honour their commitment.We told them to have the invoice and other papers ready as it was an auspicious date on day of making payment i.e 18/05/19 but they wasted our time next date(delivery) 19/05/19 by making us sit through afternoonwith a 4 year old kid.They still took 3.5 hours to handover the keys.The sales personel was at his evasive best by saying "everything is ready".We had to plead with him as my son who is 4 year old was getting restless after spending an hour there.The car was probably sent for anti rust and paint protection treatment after we reached for delivery.This is insane by any standards, I mean how could you take 3.5 hours to deliver a car when everything should have been ready by previous day itself?The dealer took the payment, sat on it and did nothing, customer experience doesn't matter to them.

2)Even after delivery of the vehicle, they failed to provide fastag for our car.We had to send someone to collect it and they still took couple of hours to provide it.Never seen people so brazen.

3)Till date, no car registration kit provided Their only ruse, "Sir, it will take 2 months".This is their replyafter 10 days of recieving SMS by registration authority, intimating us of number alloted to our vehicle.No news about HSRP either.The car will be one month old and driving it sans registration can attract penalty.Who will pay for it?

4)We were told that basic car kit costing 3500 would be provided free of cost but they still charged for it.Bill attached.This tantamounts to decieving customer.I have the customer docket where it is clearly mentioned that basic kit amounting to 3500 will be given free, while they charged for it.

5)We were not given any feedback for or papers, they must have signed it on their own.This is very much against the customer experience and can seriously damage Hyundai image in minds of people.I can vouch for the fact that we were never given any chance to rate them on parameters to gauge customer experience.

The experience right from booking till delivery of the vehicle has been exasperating, we are still having harrowing times dealing with them and our ordeal isn't over yet.

This isn't the experience one would associate with Hyundai, we are at our wit's end as how could a dealer take a customer for a ride for buying a Hyundai car?The company must have checks and balances in place to see that the dealers are not putting customers off by displaying such a callous attitude and poorest customer service.

I booked hundai vanue at 31-05-19. And clear total payment on 01-6-19. Which is 1251000 rs. And got promise from dealer (srishti motor, dewas m.p.) to take delivery on 16-06-19, but today 15-06-19 dealers says delivery can not possible on time. So why they make promise and take payment if they can not give delivery on time. Manoj patidar (booking name) mob - [protected]

I purchased an i20 Asta CVT Hatch Back petrol model on 06.11.2018 from WEB HYUNDAI on down payment.
Last month I noticed that the left parking / Fog light was hanging loose inside the front bumper and right parking light not working. I took it to their workshop and was told that the left light bracket is broken and right light is fuse as such I will have to replace the bumper and one light, and I can get it done under insurance as mine was zero dep policy. I objected to it to the customer care that how can LED bulb get fuse and why the bracket has got broken. In few minutes every thing was fixed without any charges.
Today again I noticed the left light hanging inside the front bumper and went to them again. They opened the bumper and showed me two plastic bracket holding the light were broken. The plastic body which holds the light was so light in weight that I was wondering how could it hold that heavy light. Clearly, the quality of the bracket is very bad far from the QA, HMIL claims.
They have temporarily fixed the light by putting some foam packing, which I am sure is a temporary arrangement.
I demand that the bumper may be replaced free of cost as it is a bad quality product.
Further, the consumption is so high that it covers only 7.5 KM/Lit of petrol, as claimed 18 Km /Lit. Please look into this urgently or I will have to go to the consumer courts for further redressal of my complaint.