Hyundai Motor India Complaints & Reviews

Dear mr. Park,

Greetings to you and hope you are doing well.

Although this doesn't give me any pleasure to write to you, however i have never experienced such a pathetic customer service and delivery experience. So, decided to write to you as your dealer is on a complete ride to spoil and rotten the name of hyundai.

It's been more than 05 months and my parents who are senior citizens are yet to receive the vehicle that went for a repair.

The team was earlier about to release the vehicle on 08 april 2019, however when we indicated fraudulent billing and raised our concerns, they have started to act differently and blame the insurance provider rather then fixing the issues and challenges caused by one of the employees who was the advisor.

Kindly requesting you to please allocate this matter to someone who is sensible and accountable enough to handle and resolve the issue.

Anticipating your assistance in this matter.

Best regards
Amit
[protected]@gmail.com

Dear sir,
I have requested you to that i have booked car on the month of nov18,
But for some reasons i have cancelled the booking my booking amount 25000/- (Twenty five thousand only) but your muzaffarpur branch return me
Rs.22000/- for which reason the 3000/- rs has been deducted i donot know so,
Clearify the amount of 3000/- (Three thousand)

Myself siddharth sanjiv deokar this is just to inform you that i had purchased new car creta from garve hyundai wakad and got tyres of company kuhmo... At 6000km 2 front tyres started loosing it's rubber and were becoming bad day by day, i ignored it at starting but at 10000km tyres are not at all in good condition so i informed this in showroom and requested them to replace tyres at first the staff of garve hyundai ignored me and didn't respond me and also said that we can't do anything about it... But than i had straight talk with manager that tyres had to years warranty and i can't risk my and my family's life by driving with such bad condition tyres than he letter looked into the issue and is ready to replace the tyres but asking to pay 6438rs firstly but than i reminded them that tyres have 2years warranty and they got damaged at 6000km than why should i pay for it. And i will not pay any money to get my tyres replaced and if showroom is not willing to do so than i will file case against the showroom in consumer court. Because i don't think i am responsible to pay for tyres and showroom should cooperate with customer as firstly they have fitted china company tyres which are cheaper and they are risking our life's. If possible look into this issue or else i will take legal action against you...

-------Did i take wrong decision to purchase HUNDAI car-------
The accidental car no- UP 80 EK 6984 had given by 25 march 2019 in workshop in agra city (up). till date they are not able to provide car. they don, t call me in further information about the car . i contact them in regularly basis but they don.t reply in such manner and clear answer. i have more irritated.Approx 2 months has passed and i m travelling with local E- Riksha .did i take wrong decision to purchase HUNDAI company.
i want to know about the service after purchased the car.
2nd thing is behavior of the employee.

In less than a year of purchase of hyundai xcent prime the vehicle has given me several issues..in 2 months the pulley broke, then the battery conked off conpletely and finally the engine oil consumption issue... Due to a few service not being done at hyundai workshops they have deemed the warranty as invalid and have shared a quote of 60000 to open the engine and confirm the issue.. Both modi hyundai from where the vehicle was brought and shreem hyundai where it has been take for service and repairs in the past are unwilling to co-operate... Neither were we ever informed by either of them about the service warranty implications if the servicing wad not done at their workshops either at the time of purchase or even when the vehicle was taken to their service center for plug change, etc.. Even the hyundai area manager is unwilling to consider anything n is mery giving us a 13% discount on the humungous cost estimate.. Cynthia, customer service mgr at modi hyundai wad outright rude n arrogant n refused to help in any manner stating indirectly that her only job was sales and nothing else like product quality or after sales was her respondibility... When spoken to a few of their execs even they seemed unaware abt the warranty terms... Dont understand how missing a few services at hyundai service centers could hv prevented this issue... Further the way t permit vehicle owners are treated is pathetic and the company holds no value for them

Worst experience with hyundai
My hyundai xcent is cng fitted, from last one year i am not able to solve the problem did all r&d but still not use
Car is missing, rpm fluctuating, no pick up, car runs 120 km in 9kg
After doing all the experiment i kept my car in hyundai 4 months back still they didn't rectified the problem
I hav changed coil, plug wires, spark plug cleaning of throttle body for 10times still facing issue
Changed cng kit twice but still the problem resist
Horrible experience with hyundai really
I am using these car in these same condition from last 1year.

I am a resident of pune and i own an i20 active which i purchased in jan 2016. Car number mh 12 mr 1385. I purchased this vehicle from kothari hyundai dealership in aundh. I am hereby registering a manufacturing defect complaint. Details below - the running of my car is approximately 27, 000 km. On 29th march 2019, the gear housing of the car broke. There was significant damage to the differential also. I fail to understand how a single handed driven car, with a running of only 27000 km faces such kind of a problem. Let me tell you that this is a manufacturing defect and the damage that has happened cannot be done externally. How can such a defect occur in such a short span of time? Now comes the physically and mentally disappointing part of the service provided by kothari hyundai - 1. My warranty expired in jan 2019. Kothari hyundai does not bother to inform me about the extended warranty in order to avoid their loss. 2. I give my car for repairs on 29th march. After analysis kothari hyundai comes with a repair cost of 25, 000 rs. Which was ridiculous. 3. The spare parts required for the repairs are not available with them which is a big joke considering the fact that spare parts should be readily available for quick resolution. 4. Please note that i gave my car on 29th march and kothari hyundai now says that the max date by when they can completely repair my car and give it to me is around 11th april. Reason being given is that the parts required are not available. I mean what a joke considering the fact that hyundai is an automobile giant. But the kind of service being provided is more pathetic than a local small scale garage. This is 2 weeks of wasted time and torture of the customer. I am attaching the invoice as proof of the expenses i had to bear.

Dear sir/madam,
Greetings!!!

I (Lalitha c p) have booked hyundai i20 sports from pee yem hyundai showroom payyanur (India, kerala, kannur) in the first week of february in my name. Since i have changed my plan, i have applied for cancelation of this booking in the first week of april with booking receipt and cancelation letter. It's been a month, i didn't get any positive response from their side on refund.

Please concider my issue and take favorable action.

Please help me and my family, getting back refund for our booked car.
We booked hyundai next gen 1.6sx vtvt on 22 april, 2019
We gave the down payment of 400000 INR
To the elroy motors, defence colony. EThey told car would be delievered by 10th may. But its 15th may today,
They are not even responding to our calls and visit.
Please please help us getting our refund.

I have already escalted this issue through hyundai customer care, but i havent got any response from one week from your customer care team.

My service/complaint id: 1-[protected]

Hi,
I have give my hyundai xcent for servicing at laxmi hyundai, kukatpally hyderabad telengana. After delivery i noticed that my music systems is not working. Upon reporting the staff who dealt with my car denied the charges and have been rude with me. The music system costs arround 10 thousand rupees. Which i have to bare now. Please help me to teach these corporate guys a lesson, help me to get justice.

My creta's clutch has broken down 4 times within 25k kms run, the company has replaced all the assembly 2 times, still they are unable to resolve the issue.

My phone no. Is seven seven five seven zero five eight one six zero, kindly reach me if anyone has or is looking to file a legal complaint and a case against hyundai india.

Also if anyone could help with an updated information?

We bought i20 from Berk Auto LLP Plot no.27, Industrial Area, Chandhigarh on 29/04/2019 Vide Regd. No. CH 81 (T) 4862. Today we went to Verma Hyundai, Hoshiarpur for repair of vehicle under cashless insurance claim but Mr. Janak raj refused for the cashless claim giving excuse that car is not registered yet. We provided him with the valid temporary no. CH 81 (T) 4862 and valid cash less insurance Policy no. HFE55123 of Future Generali of Hyundai Assurance issued on 29/04/2019.
Documents Attached for your ready refrence.
1. written statement of Mr. Janak Raj
2. Todays Photos of Verma Hyundai Workshop, Hoshiarpur.
3. Insurance Copy
4. Temporary certificate of Registration

I have booked a creta e plus on 18 mar2019 by giving an advance to your dealers at berkeley hyundai chandigarh showroom. After booking, i have not got any feedback on the delivery or otherwise of my booked car. The supervisors there are very indifferent and don't respond. It is quite disgusting for a company of your repute. May i request for a reply. I had complained few days earlier too.
Balraj singh

I'm jai from chennai two days before i just give my car for service in v3 hyundai and the pic up driver was scratch my car running board and they said they will pain and give and it will take tree days i said okey but aftr 30m they said my car is ready,, i'm shocked and they came with my car but it was not painted. And agin they took my car and they said it will take tree days i said okey but give back properly its happens on 10th may 18 and they said they give car on monday morning but till 8pm they didnt cal aftr my cal they said give u on nxt day,, aftr a long waiting i got my car on tuesday but want is the surprise the complaint still not rectify,, and i dnt no what hell happens,, and i called the gm, ast gm but ididnt get proper response from them in tree time if i didnt get proper solution from hyundsi i drop mg car in v3 hyundai and i never take my car from there and i vl go legaly [protected], [protected] this is my no and i attach photos below

My car is in safdarjung hyundai workshop at atul kataria chowk, gurgaon since thursday - may 9, 2019.

My car - creta hr26cv2683 has issue with compressor with needs to be changed and i have been told that compressor is in backorder from hyundai, not available at hyndai and any other workshop in delhi and ncr

I am facing serious trouble because of this unavailability, this type of service is not expected from hyundai

Please look into this matter on priority

Hi,

I bought a 2019 model hyundai xcent car (White color) at namakkkal show room, tamilnadu (Pin code-637001) with registration number "tn 88 e 6151".

I wanted to complaint about the bad experience we experienced at namakkal showroom. I had a santro car which we wanted to give in exchange on purchasing the new xcent car. When we go to the show room for the first time, the sales person there mentioned that they have same xcent 2018 model car which they can give for less price (Around 6 lakhs) compared to same xcent 2019 model car. After 2 days, when we called the sales person that we are ready to take 2018 model car, they said ok and they asked us to come to the show room at around 4'o clock in the evening on the same day. We made the cash ready and we were about to reach the show room, they told us that the car has been sold out to someone else. We got shocked as in the morning only they confirmed us that we can buy it in the evening, same day. We got highly disappointed. As there was only one 2018 xcent was left, since it was sold out, we somehow convinced ourselves to buy 2019 xcent.

And here comes the next disppointment. We showed them the santro car which i had to give them for exchange. The sales person told that they will not take old car if we are taking 2018 xcent and they will take old sanrto if we purchase 2019 xcent. And for your notice, they never mentioned that there is an offer of rs. 30000 for just exchanging and on top of that, the price of the exchange car will be added. They asked the car for cheaper price and hence we decide to sell it outside not knowing that 30000 exchange offer is there. And finally we bought the car tn 88 e6151. When my dad's friend mentioned that there is an offer of 30000 for exchanging after we purchased, we got highly disappointed that we were cheated once again. When my dad went and asked them about the offer, they were telling that 'we mentioned nah sir, that we will buy your old santro only if you buy 2019 xcent'. I swear that they never mentioned this 30000 exchange offer to us.

I highly regret for buying this hyundai car because of the cheap behavior of the sales person in namakkkal show room. I would like to mention the name of the sales person who we were in touch for buying this car. His name is eliyan. After i bought this car, my cousin wanted to buy the same car. But we told them not to buy because of the bad experience we had. And they bought tata tiago car 2 days back.

I want justice for the careless behaviour of sales person and i want you to take action on them regarding this issue. I also want hyundai customer care to give us the appropriate amount that we lost on missing this offer because of the sales person.

I also wanted to mention that my phone has auto call recording option enabled, and if you want, i'm ready to send them over mail for the proof.

Hope that you will take action. Otherwise, i will have to look for some other option to take action on them. I will never recommend hyundai cars to any of my friends/relations from now onwards.

Hi Hyundai,

Sub : Non-completion of New Car RTO Registration pending from 5 month

My name is Krishna Kantam Khandelwal. I am living at K3B, 3rd Floor, Khirkhi Extn. Malviya Nagar, New Delhi-110017. I have purchased a Car from your dealer "Raj Hyundai" Company name is Raj Cars India Private Limited on[protected] having showroom at 32, Sadhana Enclave, Malviya Nagar, New Delhi-110017. The Car Model is i20 Asta (O) CRDi Fiery Red having Chassis No. MALBM51RLJM573741, Engine No. D4FCJM627941 by paying total amount INR 10, 67, 287/- which include RTO registration fees INR 88, 000/-.

I was issued temporary registration certificate and they had promised that the registration will be completed within one week. I was continuously visiting this dealer showroom and making follow-up calls for the registration but they made petty excuses i.e. Nobody is at RTO Department, please call tomorrow, The registration usually take 15 days, Kindly wait etc.

Today, i visited at showroom again and met with Mr. Nitin (GM). He said that the company have used registration money in another purpose now we do not have any fund to complete and we cannot issue refund to you. Mr. Rohit Chadha is the Managing Director, I have made number of calls and he is not attending any calls.

It is a direct fraud case where my registration money has been forged by the dealer (i.e. Mr. Rohit Chadha (MD), Mr. GURUCHARAN SINGH (Director) and Mr. AMRESH KUMAR PANDEY (Director). I will be filing FIR against this company as well as Hyundai in case no solution is provided within 24 hours as I have lost my patience now..

It is a shame where the dealer of Hyundai Brand are cheating consumers openly in the market. I trusted Hyundai as a brand due to which I had invested my hard earned money in its product. But now it has been taken for a toll.

How can Hyundai India issue license to such kind of dealer without checking their background ? Moreover where are your internal controls ?

It is completely disgusting what I have faced with your company. It is my first Car from you and your guys have cheated me.

Request you to find me a solution immediately or refund my money immediately along with interest & fine that would be payable to the authorities for registration. The copy of all documentation are attached herewith for your reference.

Thanks

Krishna Khandelwal
Mob : [protected]

Dear hyundai team,

I own a second generation elitei20 car which i bought in may 2015. I was greatly impressed with the hyundai brand and after lot of research i selected this car for my family. Since i am an ex-service man, i brought this car through csd (Defense services depot) with my hard-earned money from the pension fund i received after my retirement from the services.

I should say that i was the proud owner of the car since the time i brought it from hyundai, and i had been a great ambassador of this product to my colleagues in my present organization which also influenced few of them to buy the same car for their personal use.

In the last four years, i have never missed any service/maintenance to my car and have always relied on authorized hyundai service centers for the maintenance of my car. Since i travel a lot for my official jobs, i only sparingly use my car for family trips and in four years since i bought it, i have run just above 20, 000 kms only.

This being the case, on one of my travel to chennai with my family on the high way the car engine missed a stroke suddenly stopped to my surprise. However, on giving an ignition the engine started but i could observe and hear that the sound of the engine was not normal for which i am used to, and the knocking noise from the engine could be heard inside the car. The car could still clock above 100 kms/hr but there was a noticeable lag in the performance of the car.

On reaching chennai, i took it to a nearest hyundai servicing center (Kun hyundai, ambattur) for investigation and analysis of the issue. They reported that the issue could be with one or two of the fuel injectors and will take 4-5 days for complete investigation and rectification. Since i did not have so much time, i asked them if i can drive back to bangalore for which they said it is okay to drive back but they advised that, i should hand over my vehicle to my regular servicing center for further investigation.

On reaching bangalore on 22 apr 19, i handed over my vehicle to trident hyundai service centre, whitefield for trouble shooting and for my annual service. Initially while discussing it was told that this could happen due to contaminated fuel but later, after days of investigation it was informed to me that it is due a faulty ecm. A quote for replacing only the ecm for rs.27737.00 is given to me.

My vehicle has done just above 20k kms and about 4 years old. At this juncture of my car’s life a problem in such a core component of the vehicle is not expected and acceptable. Unlike other mechanical components which is subjected to wear and tear, ecm remains in a static state and also can’t be susceptible to the owners driving style like a clutch plate for example. I stay in bangalore in a flat and my car is kept safely in a shaded parking area and is not subjected to any kind flooding which can be related to the ecm damage. It can only be said that it is a case of a pre-matured component failure.

As an owner of a car from your company, where am i at fault. Is this not hyundai responsibility to stand by their customer during such crisis and restore the faith i have with the company. I hope you stand by your tag line “drive home a relationship” and respect my patronage with hyundai cars.
I sincerely expect hyundai to support me in dealing with this crisis and able to reasonably share the responsibility in fixing the issue in my car.

Thank you

Your faithfully

Henry admiral
[protected]
Reg no. Ka53mc3181
Vin : malbm51rlfm101326

I own a creta, crdi, sx since 15dec, 2016. The clutch of my vehicle has been creating a lot of problems for quite sometime now. I was made to replace the whole clutch assembly in nov/dec last year due to extreme hard clutch. It was clarified by the attending technicians that the clutch system had been damaged due to extensive and faulty use. The same problem is brewing now after some 20000/25000km run of the vehicle. And same opinion has been offered by your workshop people.
But we own another vehicle and our driver and my husband drive these vehicles and no damage what so ever has been caused to the other vehicle till date.
I will be grateful if you get my vehicle checked up by an expert hand to advise way out.

Sir,

I would like to bring in your kind that i have taken delivery of grand i 10 manga on 30th dec. 2018 from jmv hundai bhiwadi
After 4 month and many communication on land line no. Of showroom as well as mobile no. Of gm sales i have not provided number plate of vehicle, further my phone call also ignored and not answered.
I have taken confrence call also through customer care on 1st april and 30th april and promised for provide number plate on next day but not. I am not happy with this sevice of hundai brand.
Pls. Invervenve in matter and resolved the same.

Detail are as follows: - reg no. :- hr36ae3603
Chasis no. Mala851cljm918656

Thanks
Regards
Arvind
[protected]