Claimed

Hyundai Motor India Complaints & Reviews

1
Updated: Jul 22, 2026
Complaints 6663
Resolved
1019
Unresolved
5644
Contacts

File a complaint to Hyundai Motor India

Having problems with Hyundai Motor India?

File a complaint and get it resolved by Hyundai Motor India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Hyundai Motor India reviews & complaints page 119

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sabharwal Gamer
from Delhi, Delhi
Jun 5, 2019
Report
Copy

Address: B-4, SAMRAT ASHOKA APARTMENT,, SECTOR 9, ROHINI, New Delhi, Delhi, 110085

Sir i had purchase a grand I 10 from unity hyundai rohini delhi on 15 april 2019. My car no. is DL8CAX8352
At the first day i am completing to rohit who is working in unity hyundai that car has not picup but he is making me fool that car is quit ok
it is running. I also got 1st service from aggarwal automotive pvt lt N1445 on 20 may 2019 and also telling him that car has not picup.
car is not fly on flyover. But they told us "we can't do anything you can complaint on customer care"
Sir form last 15 years I am purchasing maruti suzuki This is first time I had purchase hyundai. First time i suffer much more.
From last 1.5 mounts I am complaining many time to rohit and aggarwal automotive where I got service but nobody paid attention
to my complaint
Sir what will I do
Or I will go consumer court Or hyundai refund me my cost of car
Will help you to get the refund as soon as possible

Please contact in the below number

Regards
Sharmila
[protected]
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    Rakesh bhopal
    from Amla, Madhya Pradesh
    Jun 5, 2019
    Report
    Copy

    Address: Bhopal, Madhya Pradesh

    Respected sir
    Your assistance services were extremely poor.
    On dated - 01/06/19 time - 19:03 to 21:12
    There was no response from the toll free number provided by the company. My car stopped running immediately and starting heating. There was no movement in car though i tried with every gear. My family was stuck in the middle of the trip for hours. Yet after trying for the toll free number no reponse was given to us.
    No help from the company during emergency
    Totally unsatisfied with the services
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      N
      Nikharika
      from Mumbai, Maharashtra
      Jun 5, 2019
      Report
      Copy

      Address: Sec 34, Gurgaon, Haryana, 122001

      Since i've booked this car dealing of sales team has been very disappointing.
      I've been told to take delivery in 15 days and when i reached found car as fault,
      Repainted new car was handed over to me
      Whan after confirming to pick rc i went it was in another branch which blown my mind as the team their is not providing correct information
      After 1.5 month i asked for 1st service of my car took appointment 2 days before from last 4 hours i'm waiting for person to come and pick my car

      Was supposed to get it around 2 pm thye told me to take it by day end

      This is sheer irresponsible behavior of himgiri service centre in gugaon sec 34

      I was promised a voucher of 3000 as referral to be given to one person who referred me i'm yet to receive the same from 1.5 months

      I'm mentally harassed to such a level that it forced my write it here

      I thought of going to consumer court but i beleived in hyundai company would never want customer to be pissed off to such extent

      Let me know the recovery thing and get this issue resolved
      We have purchased hyundai Verna in the month of Jan 2019 . And from that date only we are communicating with the dealer.
      But we are not getting any response. We also have to submit this zerox copy to the bank also which provided us loan. So, we are in urgnet need of this.
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        C
        CH VENKATA RAMANARAJU
        Jun 4, 2019
        Report
        Copy

        Address: Auto Nagar, Vanasthali Puram, Hyderabad, Hyderabad, Andhra Pradesh

        Hi hyundai team,

        I have given my car for accidental repairs on 21st may and which has been completed and serviced as well. At the time of handover my vehicle to lakshmi hyudai on 21st the side mirrors working as expected and there was no issue at all. Lakshmi hyudai handed over my vehicl on 31st night 8 pm by force because i have to go back to bangalore for my job and children school purpose. On june 1st morning @ 7 am i noticed lot of noise is coming out from left side mirror then started operating the button it was working where as right mirror working as expected. Immediately called service engineer rakesh and explained about the issue. He was on leave and ask me to bring vehicle back to garage which i did. Service engineer took my car inside and informed that the motor got struck hence side mirror have to be replaced or turn on to manual operation. I told them clearly that my vehicle left in the garage almost 10days so mirror got damanged in garage itself but they did not hear. I have to collect my car because i have to travel from hyderabad to bangalore. So they made it to manual operation and told me that it will have impact on battery. It's really disappointed. I have given my car to garage for better condition i never expected that existing parts also will loose. I need a fix from lakshmi hyudai that either they have to replace side mirror or bring it back to normal condition.

        I am in bangalore now.

        Thank you,
        Venkat.
        +91-[protected]
        Jun 04, 2019
        Updated by CH VENKATA RAMANARAJU
        On June 1st morning @ 7 AM I noticed lot of noise is coming out from left side mirror then started operating the button it was not working where as right mirror working as expected.
        Our hyundai tv picture tube is damaged, any chances to repalce picture tube? I want picture tube, can u help me?where is the service centrer
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          H
          from Gurgaon, Haryana
          Jun 4, 2019
          Report
          Copy

          Address: 215, Raja Garden, New Delhi, Delhi, 110015

          We have done a booking in huns hyundai at moti nagar, delhi vide payment receipt no. 294 dated 29.05.2019. As per huns hyundai v. P. We were told to deposit the full ex showroom amount of rs. 954000.00 & we will give the delivery of car by 25.06.2019.
          But now after taking the full payment the company is saying that the car with denim blue color is not avaiable & we are not able to give the car.
          All papers are attached for your ready reference.
          We can assist you on this.
          Kindly mail us on tulika.[protected]@gmail.com or call us upon [protected]
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Swapnendu Mukherjee
            from Kolkata, West Bengal
            Jun 4, 2019
            Report
            Copy

            Address: North 24 Parganas, West Bengal, 700056

            I am using my first car a electric red i-10 sportz for last 7 years. Right from the beginning i am paying premium for your rsa service but never availed any benefit out of that, it actually gave me a re-assurance that hyundai assurance is there with me.
            But this year your dealer bengal hyundai refused to enroll me for rsa service telling that as the car is more than 7 years of age hence they will not enroll.

            I found in youtube you are giving videos highlighting long cherished memories attached with hyundai cars but on the other hand refusal of rsa is truly shows your double standard.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              B
              Bidyut Kumar Das
              from Mumbai, Maharashtra
              Jun 1, 2019
              Report
              Copy

              Address: E/501, shristy garden, Baridih Jamshedpur Jharkhand, East Singhbhum, Jharkhand, 831017

              Respected sir
              Myself subir chandra das, i have bought i10 sports version 2015 model in the year 2016 december. From 3 months i have been facing problem in eps. While driving i am facing jammed steering. It's the total failure of the company service. How is it possible the failure of eps for two years car. It's the responsibility of the hyundai to replace eps motor at free of cost. I am waiting for company's positive response. My car's initial given below.
              Model name-i10 sports 1.1 lt
              Vin - malam51blgm699215
              Registration no - jh05br9378
              I have purchased 2nd hand santro xing and given servecing. in prakash Hyundai show room Nizamabad . I told to change 2 front wheel disc break . And they changed only 1 disc break and they took amount of 2 disc breaks and they cheated us.
              My automatic creta ignition is not getting off and stereo is also not getting off due to it its not getting locked
              Hi

              I puchased the Hyundai Santro DL 3C AL 6992 in June 2008 with the company fitted CNG from the Hyundai Plaza, New Delhi. I require assistance in cng wiring problem so kindly assist.

              Regards,
              S. Chandra
              Ph. [protected] / [protected]
              Helpful
              Found this helpful?
              3 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Abhiishek Mehta
                from Mumbai, Maharashtra
                May 31, 2019
                Report
                Copy

                Address: Mumbai City, Maharashtra, 400064

                We have booked a hyundai venue under pre booking on 5th may 2019 by paying 21000/- to the hyundai motor company subsequently the same went to shreenath hyundai in andheri, our selection while making the booking.
                Some how the chembur branch of this dealer started contacting me and from there on it has been a complete horror of an experience.
                They have taken the money but have no information on allotment, ent od the car and delivery which was supposed to be a proirity delivery asp rebooked.
                The whole exercise of provoking is a complete fraud as the dealer is holding the customer at ransom and asking for finance & insurance to be availed by him from the dealership compulsorily, then only pre booking commitments will be adhered to else the hapless customer has to wait for 2 months.
                It is clear that the dealer in question is trying to cheat a hapless customer for extra monetary benefit.
                We have mailed hyundai so many times giving proof the dealership fraud and also submitted documentary evidence for the same. There has been no reply from hyundai for the same.
                Kindly help
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  Meenakshi Rastogi Mittal
                  from Delhi, Delhi
                  May 31, 2019
                  Report
                  Copy

                  Dear team, i have bought grand i10 from raj hyundai and motors, malviya nagar, new delhi in december. After chasing from last 4 months for the rc and vehicle nuber, i get to know that this showroom is shutdown, and we are so much tired for chasing the same. Please guys solve my problem, i dont know where to complaint about this. I m not able top drive my car on the road.
                  This is such a pathetic experience with hyundai. Now guys pls we stuck after buying your car it was biggest mistake. Can someone answer me for this.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    rejo robert
                    from Mumbai, Maharashtra
                    May 31, 2019
                    Report
                    Copy

                    Address: Tc 27/474 thara 180 gas house road kunnkuzhy trivandrum, Thiruvananthapuram, Kerala, 695036

                    My sister booked a i20 in pothens hyundai maruthoor branch and your dealer came to my house with a booking form and taked a cash of 15, 00 to register the car and now your dealers saying that he is been terminated and they are not responsible for this. I have evidence and i am going to file a case in police station against this. This is a very bad behavior and your customer service is very bad.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      shachikant mishra
                      from Allahabad, Uttar Pradesh
                      May 30, 2019
                      Report
                      Copy

                      Address: Allahabad, Uttar Pradesh, 211001

                      Sir
                      Right now[protected] i had received a message from g. P. Motors allahabad that i had successfully test driven a verna diesel which is incorrect as i was neither asked for a test drive or called for a test drive by the dealer. This callous approach by the dealer is bad for the reputation o[censored]r esteemed automobile company.
                      Regards
                      S. K. Mishra
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        Rushikesh Kshirsagar
                        from Phaltan, Maharashtra
                        May 30, 2019
                        Report
                        Copy

                        Address: At post satephal tq kallam dist Osmanabad, Osmanabad, Maharashtra, 413405

                        I have purchased a new varna car (Ex1 4 crdi) from the show of gandhi hyundai solapur on[protected]. But i was given the test drive sx model and told that the engine is different from the sx model and in ex. But after taking an ex model, i see a lot of difference in that. I told the salesman at the same time that the car was not as it was said, but it turned out to be my car, but it was a good thing. The car now offers a break in the break the speed of the car gets slipped when the brake presses in speed. So let me replace the ex model of the car and give it a sx car
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          Pankaj.Jindal
                          from Jaipur, Rajasthan
                          May 29, 2019
                          Report
                          Copy

                          Address: 335803

                          Booked hyundai venue 1 month ago, my booking was the first one and today ready for deleivery and the dealer is saying that they will not deliver the car without doing insurance from them and accesories. You cannot take car insurance from outside and asking 6500 extra on ex showroom price (3000 handling charge and 3500 accesories). They are saying that they will deliver the car to any other person as the bookings are on peak.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            Modicare Manas Rupashree Bhuyan
                            from Bhubaneshwar, Odisha
                            May 29, 2019
                            Report
                            Copy

                            Address: S R RESIDENCY,FLAT NO 504,BLOCK-B, SUNDERPADA,OPP-ORAKAL AXIS BANK, Khordha, Odisha, 751002

                            Dear sir,

                            Good afternoon!!!

                            I am informing you that my vehicle (Regd. No-od-02x-8550) is there at the aditya hyundai service centre at uttara bhubaneswar for last 45 days and more.

                            From the day one, the service engineers changing their versions and unable to identify the faults.

                            I am unable to understand that how everyday the faults will be changed and also the service charges also vary.

                            Please look into this matter and let me know when my car will be handed over to me and what will be the final charges for the same.

                            Thanking you,

                            With regrds,

                            Manas ranjan bhuyan
                            Mobile: [protected]
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              saj512
                              from Nashik, Maharashtra
                              May 29, 2019
                              Report
                              Copy

                              Address: opposite to INOX cinemas, nashik pune highway, nashik, Nashik, Maharashtra, 422011

                              I have purchased hyundai xcent e plus car bearing chassis no. Mala741clhm283619 and registration no. Mh 15 gf 3314 from shirode hyundai showroom, nasik in february 2018. Unfortunately the dealer have sold me reworked and repainted car. The car is detected as reworked and repainted after 9 to 10 months when the clear coat applied over paint of car's roof observed to be coming out and looks like plastic and very dirty. Also some spots with different shades are seen on panel behind right side rear door. The rubber strips round the periphery of car's roof are stacked with sime external sealant. I have discussed the same with shirode hyundai service and sales staff. Mr. Rahul vichare from shirode service centre assured me that he will send a mail to company regarding issue and reply me. No reply from mr. Rahul vichare for next 4 to 5 days. Then when i visited service center, he said that company has accepted the issue as manufacturing defect and will attend under warranty policy free if cost. So, i asked him to give the same in written or forward the snapshot of company reply on my mail but he refused to do so. Mr. Rahul vichare, mr. Pravin bagde, and owner of showroom mr. Shirode are now saying we will attend the defect free of cost under warranty policy but will not give in written about acknowledgement of defect. But i am not ready for the same because even if the existing defected part is repainted, another body part may develop defect in future. Also, i have paid full amount for purchasing new car and not defected car. Repainted car is not acceptable to me.
                              I have also launched a complaint no. 1-[protected] on date 30.01.2019 at hmil customer care but till date no positive action has been taken from hyundai to resolve the issue. So, i felt doubtful and for cross verification of same matter inspected my car from expert. After thorough inspection of car's paint, it is observed that the car roof and quarter panel behind right side rear door are reworked and repainted.
                              Now, when i visited service centre and showroom on 01.04.2019 to submit my written complaint, the responsible persons over there mr. Pravin bagde and mr. Ganesh dhengle refused to accept my complaint. Mr. Ganesh dhengle said that he is not authorised to accept such by hand complaint and advised me to send the complaint by post. But hmil customer care executive said that complaint can be submitted by hand also and there is no need to post it. Though i sent the complaint by post, but the legal advisor of dealer shirode hyundai instead of providing me required documents, threaten me that he will file a criminal case against me.
                              Mr. Rahul vichare said that there is defect in car and hence they are attending it under warranty policy. However, the technical person related to paint department in shirode service centre also accepted that the car is repainted one. I am getting such irresponsible and contradictory statement from hmil everytime when i contact them.
                              Also, i have launched a complaint no. 1-[protected] on date 01.04.2019 and the customer care executive has assured me that i will get a return call from hmil seniors within 48 hours. But no reply from hmil every time. Such assurance of return call from customer care executive is failed almost 6 times till today. Hmil is not caring about customers issue after selling of car.
                              I would appreciate it if you could organize to give me justice by either replacement of my car or refund of on road price of purchase of car which i have paid for new car and not reworked and repainted car.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                D
                                dr neeti
                                from Delhi, Delhi
                                May 29, 2019
                                Report
                                Copy

                                Address: BANNI BUILDING JASOLA VIHAR NEW DELHI, 110024

                                Sub: cheating/fraud/criminal breach of trust by hana motor plaza ltd., new delhi/hyundai motor india limited.

                                Dear sir,

                                With reference to my verbal complaint regarding the cheating, fraud and criminal breach of trust by hana motor plaza limited, dealer of the hyundai motor car company and hyundai motor india limited i have to state the following facts for your consideration and immediate necessary action:-

                                1. I am a 84 year old consultant surgeon. I retired from aiims, new delhi and am now attached with apollo hospital, sarita vihar, new delhi.

                                2. I had booked a santro car in my name with hana motor plaza ltd., an authorized dealer of hyundai motor india limited, a-30, mohan cooperative industrial estate, main mathura road, new delhi – 110044 (Phone nos.[protected]/[protected]) in december, 2018 by making part payment of rs. 50, 000/- vide cheque no. 28349 of icici bank (Clearing date: 06.12.2018) (Copy of booking order & bank statement enclosed).

                                3. I made full balance payment of rs. 4, 39, 571/- vide cheque no. 28356, icici bank (Clearing date: 11.02.2019) (Copy of bank statement enclosed).

                                4. I thus made a total payment of rs. 4, 89, 571/- after which i was personally assured by mr. Girish bhatia, owner of hana motor plaza limited that the car shall be delivered within 2-3 days.

                                5. I personally visited m/s. Hana motor plaza limited show room several times thereafter. Every time i was assured by mr. Girish bhatia that the car will be delivered within 2-3 days but the car was not delivered.

                                6. In the first week of march, 2019 mr. Girish bhatia stopped taking my calls. Being left with no alternative, when i visited the show room of hana motor plaza limited, to my utter shock and surprise i found that the show room has been closed permanently.

                                7. Thereafter, i contacted the hyundai motor india limited, office at jasola, plot no. 5, banni building and talked to mr. Vishal kher, regional director of delhi region, who assured me that he will look into the matter.

                                8. Since no action was taken by hyundai motor india limited, i sent a letter to the m. D., hyundai motors india limited, requesting for immediate necessary action (Copy enclosed). However, till date i have not received any reply.

                                9. From the above facts, it is evident that:

                                (I) mr. Girish bhatia, owner of hana motor plaza limited issued the booking order and accepted the sum of rs. 4, 89, 571/- knowing fully well that they will not be able to deliver the car;

                                (Ii) hyundai motors india limited was fully aware that hana motor plaza limited was closing down but they failed to issue a public notice not to deal with hana motor plaza limited resulting in people like me being cheated;

                                (Iii) even after i approached hyundai motor india limited, they did not take any action and allowed hana motor plaza limited to escape with my hard earned money;

                                (Iv) mr. Girish bhatia, owner of hana motor plaza limited in connivance and collusion with the officers of hyundai motor india limited have thus played a fraud and cheated me of my hard earned money amounting to rs. 4, 89, 571/-. The conduct of mr. Girish bhatia, owner of hana motor plaza limited and hyundai motor india limited also amounts to criminal breach of trust;

                                (V) there must be many more such cases and once the matter goes public more people will come forward.

                                (Vi) hana motor plaza limited, mr. Girish bhatia, owner, hana motor plaza limited, hyundai motor india limited and their m. D./directors/officers are therefore equally guilty of cheating, fraud and criminal breach of trust.

                                10. You are, therefore, requested to ensure that immediate action is taken to register a case of cheating, fraud and criminal breach of trust against the following persons:-

                                (A) mr. Girish bhatia, owner, hana motor plaza limited, new delhi.
                                (B) mr. S. S. Kim, managing director, hyundai motor india limited
                                (C) mr. S. J. Ha, executive managing director, hyundai motor india limited.
                                (D) mr. Vikas jain, unit head-sales, hyundai motor india limited
                                (E) mr. Vishal kher, regional director, hyundai motor india limited

                                Thanking you,

                                Yours faithfully,

                                (Dr. B. M. L. Kapur)
                                Mobile no. _[protected]_

                                Encl: as stated


                                1. Mr. S. S. Kim, managing director, hyundai motor company.
                                2. Mr. S. J. Ha, executive managing director, hyundai motor company.
                                3. Mr. Vikas jain, unit head-sales, hyundai motor company.
                                4. Mr. Vishal kher, regional director, hyundai motor company.
                                5. Mr. Girish bhatia owner, hana motor plaza limited.
                                Employees of Ketan hundai are not cooperating with us. Just giving excuses to increase bill payment
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  prashant198500
                                  May 28, 2019
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: 33 GOVIND NAGAR JASWADI ROAD KHANDWA, 450001

                                  Dear hyundai custmar care
                                  मेरा नाम प्रशान्त गीते हे मेरा निवास स्थान 33 गोविंद नगर जसवाड़ी रोड खंडवा (म०प्र०) से हु l मेरी कार xcent mp12 ca 3602 फरवरी 2019 को खंडवा वर्कशॉप को कुछ तकनीकी खराबी के कारण ले कर गया था l वर्कशॉप के जो मेनेजर श्री राय सर से मेरी वार्तालाप हुई l वार्तालाप मे ये पाया गया की steering assembly मे कुछ तकनीकी खराबी है l श्री राय सर ने कहा की आपको कुछ राशि का वहन करना पड़ेगा l मेने उस राशि का देना स्वीकार किया उन्होने कहा की आप कार को यही वर्कशॉप पर छोड़ कर जा सकते है l जेसे ही आपका काम हो जाएगा हम आपको संपर्क कर लेगे l मेने ये बात उनकी स्वीकारी और मेरी कार xcent वही पर छोड़ कर आ गया l अब उन्होने कार का काम शुरू किया और 7 से 8 दिन मे उन्होने मुझसे संपर्क किया l बोला आपकी कार की तकनीकी खराबी दूर हो गई हे आप राशि का वहन करे और आपकी कार ले जाये l मे वहा गया था वहा पर मेने कार का परीक्षण किया जिसमे मेने पाया की कार की steering तो सही हे l परंतु मेरी कार के अंदर जो श्रवण यंत्र (Music system) लगा था वो मुझे चालू हालत मे नही मिला l उसके बाद मेरी श्री राय सर से बात हुई उन्होने ठीक से बात नही की व अभद्र भाषा का प्रयोग किया l “श्री राय सर ने बाद मे यह बात स्वीकारी की music sytem मे खराबी हमारे द्वारा हुई है” l श्री राय सर ने कहा की आप कार ले जाओ और music sytem यही रख जाओ हम इसे इंदौर भिजवाकर देखते है, 7-8 दिनो मे श्री राय सर का फोन आता हे और कहते हे की इंदौर से नही होगा इसे head office चेन्नई भेजना पड़ेगाl उसके बाद मेरी बात शोरूम के मालिक श्री सोनू जी भैया से हुई l सोनू भैया मानने को तैयार नही थे की music systm मे खराबी उनकी तरफ से हुई l मेने कहा सोनू भैया आप राय सर से पुछ लीजिये जब श्री सोनू भैया ने श्री राय सर से पूछा तो श्री राय सर अपनी बात से मुकर गए की मेने येसा कब कहा l मेरी और श्री सोनू भैया से कुछ देर वार्तालाप हुई उन्होने कहा की हम इसे head office चेन्नई भेज देते हे जो भी खर्चा आएगा 50-50 वहन करेगे मेने ये बात स्वीकार ली, मेने इसी बीच श्री सोनू भैया को 7 bar फोन लगाया और ऑफिस के जो कर्मचारी हे श्री अमित जी और श्री जैन जी से संपर्क मे रहा वो यही बोलते आए अभी नही आया music systm मेने फिर आखरी बार श्री सोनू भैया को संपर्क किया उन्होने ये कहा की आपका music systm रिपेयर नही होगा आपको हमारे यहा से नया music systm खरीदना होगा l इसी बीच मुझे खरगोन सेंट्रल श्री मुकेश साल्वे जी का कॉल आया उन्होने कहा 6500/-आपको वहन करना पड़ेगा मेने कहा मुझे श्री सोनू भैया ने कहा था की 50-50 वहन करेगे, श्री मुकेश साल्वे जी ने कहा की आप एक बार श्री सोनू भैया से बात कर लो मेने बात की तो सोनू भैया अपनी बात से मुकर गए की मेने येसा कब कहा l
                                  मे मानसिक रूप से बहूत प्रताड़ित हुआ हु l
                                  कृपया मेरा उचित निर्णय करे l
                                  प्रशांत गीते खंडवा [protected]
                                  May 28, 2019
                                  Complaint marked as Resolved 
                                  Dear Hyundai Custmar Care मेरा नाम प्रशान्त गीते हे मेरा निवास स्थान 33 गोविंद नगर जसवाड़ी रोड खंडवा (म०प्र०) से हु l मेरी कार xcent MP12 CA 3602 फरवरी 2019 को खंडवा वर्कशॉप को कुछ तकनीकी खराबी के कारण ले कर गया था l वर्कशॉप के जो मेनेजर श्री राय सर से मेरी वार्तालाप हुई l वार्तालाप मे ये पाया गया की steering assembly मे कुछ तकनीकी खराबी है l श्री राय सर ने कहा की आपको कुछ राशि का वहन करना पड़ेगा l मेने उस राशि का देना स्वीकार किया उन्होने कहा की आप कार को यही वर्कशॉप पर छोड़ कर जा सकते है l जेसे ही आपका काम हो जाएगा हम आपको संपर्क कर लेगे l मेने ये बात उनकी स्वीकारी और मेरी कार xcent वही पर छोड़ कर आ गया l अब उन्होने कार का काम शुरू किया और 7 से 8 दिन मे उन्होने मुझसे संपर्क किया l बोला आपकी कार की तकनीकी खराबी दूर हो गई हे आप राशि का वहन करे और आपकी कार ले जाये l मे वहा गया था वहा पर मेने कार का परीक्षण किया जिसमे मेने पाया की कार की steering तो सही हे l परंतु मेरी कार के अंदर जो श्रवण यंत्र ( music system) लगा था वो मुझे चालू हालत मे नही मिला l उसके बाद मेरी श्री राय सर से बात हुई उन्होने ठीक से बात नही की व अभद्र भाषा का प्रयोग किया l “श्री राय सर ने बाद मे यह बात स्वीकारी की MUSIC SYTEM मे खराबी हमारे द्वारा हुई है” l श्री राय सर ने कहा की आप कार ले जाओ और music sytem यही रख जाओ हम इसे इंदौर भिजवाकर देखते है, 7-8 दिनो मे श्री राय सर का फोन आता हे और कहते हे की इंदौर से नही होगा इसे head office चेन्नई भेजना पड़ेगाl उसके बाद मेरी बात शोरूम के मालिक श्री सोनू जी भैया से हुई l सोनू भैया मानने को तैयार नही थे की music systm मे खराबी उनकी तरफ से हुई l मेने कहा सोनू भैया आप राय सर से पुछ लीजिये जब श्री सोनू भैया ने श्री राय सर से पूछा तो श्री राय सर अपनी बात से मुकर गए की मेने येसा कब कहा l मेरी और श्री सोनू भैया से कुछ देर वार्तालाप हुई उन्होने कहा की हम इसे head office चेन्नई भेज देते हे जो भी खर्चा आएगा 50-50 वहन करेगे मेने ये बात स्वीकार ली, मेने इसी बीच श्री सोनू भैया को 7 bar फोन लगाया और ऑफिस के जो कर्मचारी हे श्री अमित जी और श्री जैन जी से संपर्क मे रहा वो यही बोलते आए अभी नही आया music systm मेने फिर आखरी बार श्री सोनू भैया को संपर्क किया उन्होने ये कहा की आपका music systm रिपेयर नही होगा आपको हमारे यहा से नया music systm खरीदना होगा l इसी बीच मुझे खरगोन सेंट्रल श्री मुकेश साल्वे जी का कॉल आया उन्होने कहा 6500/-आपको वहन करना पड़ेगा मेने कहा मुझे श्री सोनू भैया ने कहा था की 50-50 वहन करेगे, श्री मुकेश साल्वे जी ने कहा की आप एक बार श्री सोनू भैया से बात कर लो मेने बात की तो सोनू भैया अपनी बात से मुकर गए की मेने येसा कब कहा l मे मानसिक रूप से बहूत प्रताड़ित हुआ हु l कृपया मेरा उचित निर्णय करे l प्रशांत गीते खंडवा 9407288880
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    V
                                    Vivek R. Gothi
                                    from Mumbai, Maharashtra
                                    May 28, 2019
                                    Report
                                    Copy

                                    Address: Jogani Industrial Estate, VN Purav Marg, Panchsheel Nagar, Chunabhatti, Sion, Mumbai City, Maharashtra, 400022

                                    Dear sir,

                                    This is to bring to your notice the pathetic service i received from hyundi (Chunabati workshop) today. I have given my grand i10 for servicing & denting on 21st june 2019. Mr. Sampat from the denting department kept playing with the dates whenever i called to find out about returning my car after the work is completed. He finally promised delivery of my car on monday 25th june but today being the 28th june, i still haven’t got delivery.

                                    Besides i was earlier given an estimate of rs. 1, 200/- for general servicing without the bumper change & was informed that with the bumper change estimate would be a few hundreds more. Today i get a call informing me that the amount is rs. 5, 000/-, however this should have been informed to me before doing the job and not at the estimated time of delivery of my vehicle.

                                    I requested for his managers number as i was definitely not satisfied talking to him, smart as he thought he was, gave me the wrong number. Would now like to know is this how you deal with your regular clients? I had to then call the service centre at least 10 times before i spoke to mr. Nitin an hour later. This is just not done & totally unacceptable.

                                    Requesting you to please look into this matter as the service i got from hyundai is definitely not the kind of service a customer would look forward to.

                                    This kind of behaviour from the executives is definitely not acceptable.

                                    Awaiting a revert at the earliest.

                                    Kind regards,

                                    Vivek gothi

                                    [protected]
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      U
                                      uttam fatehpuria
                                      from Surat, Gujarat
                                      May 27, 2019
                                      Report
                                      Copy

                                      Address: GHOD DOD ROAD, Surat, Gujarat, 395002

                                      I had booked hyundai venue in the pre booking and cancelled the same as soon as price list was out because dealer did not allow us to take insurance from outside and insisted on taking insurance from him which was rs 28000 costlier.
                                      So denied his offer and cancelled the booking. As fas as i know as a customer we can opt to take insurance from outside. Please reply.
                                      Booked Hyundai venue on[protected] online, paid Rs.21000.Now Palwal dealer is compelling to buy registration, insurance, loan and rubber accessories worth rs.9000.I am not interested to buy your vehicle now.kindly cancel my booking. I will never buy any product from Hyundai if no action is taken against dealer
                                      I am Muthukumaran from Chennai /Tambaram my cargo i20 services at FBL hyundai pallavaram, cargo number TN-11-AF-0029, on[protected], they are charging and re-paint but coler no matching, pls check and re-placement my car
                                      MuthuKumaran R's reply, May 20, 2019
                                      pls update our complaint - 9940042423
                                      MuthuKumaran R's reply, May 20, 2019
                                      i am Muthukumaran from chennai Tambaram my car i20/ car Number - TN-11-AF-0029 - services at FBL hyundai pallavaram on last month for front door color mismatching, kindly check and replacement immdly

                                      and update 9940042423

                                      Thanks
                                      R, Muthukumaran
                                      I have also booked Hyundai Venue and have gone through the same thing, dealer was forcing to buy insurance from them which is around 20-30K more than market price. I complained to Hyundai after I did not receive response I sent mail to Hyundai and Dealer, then dealer agreed I can buy insurance from outside but dealer then said my vehicle delivery will be 9 weeks after launch date 21st May and this is as per Hyundai’s guideline. I did not understand this logic as I booked on first day of prelaunch on 2nd May. Launched complain again with Hyundai to get answer what does prelaunch mean if they take waiting period. I’m still waiting for an answer and vehicle delivery. It looks like like real estate prelaunch manufactures also started cheating in the name of prelaunch booking. Unfortunately in India there is no central body like TRAI or IRDA who can control these fraudsters.
                                      Helpful
                                      Found this helpful?
                                      3 Comments
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        spear
                                        from Coimbatore, Tamil Nadu
                                        May 27, 2019
                                        Report
                                        Copy

                                        Address: 2/399, Mount Poonamalle Road, Pushpa Nagar, Chennai, Chennai, Tamil Nadu, 600056

                                        I missed my first service due to sales representative suresh, branch - aminjikarai handing over service manual after 6 months of vehicle purchase. I was asked to pay rs.6000 for the ac servicing. Now the showroom (Kattupakkam branch, chennai) is not ready to do 1st service after presenting the manual and also reimburse the money which they promised.

                                        Following up since march

                                        I have been sending emails and following up patiently since march. No one bothers to reply. I had been to kattupakkam branch, chennai twice which is 20 kms away from my home and they don't even bother to respond.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit