Hyundai Motor India Complaints & Reviews

Dear sir,

Before few weeks ago i would have introduced myself as a proud customer of hyundai motor india limited. However, at present, the things are not the same.
I, mr amit kumar, domicile of mandi dabwali, haryana presently residing at ahmedabad, gujarat, had purchased hyundai i20 asta (O) from one of your authorized dealer (Bhurawala hyundai, modasa) on 18.04.2018 by spending my fortunes of rs. 8.62 lac. As a young aspirant and enthusiast driver i was very happy with the new machine parked at my home. I was so fascinated by the performance that i referred all my friends and colleagues to buy i20 with their eyes closed. However, its now time to open my own eyes.
The incident which is forcing me to write this communication happened on dawn of 21.04.2019 when i was travelling from mandi dabwali (My hometown) to ahmedabad (My workplace) along with my family. We had started our journey at 3.00 am in the morning of 21.04.2019 and i was driving the car at a nominal speed of 60 kmph as it was early morning on sh105. Suddenly we heard tire burst sound which led to park our car on the side lane. I would appreciate the quality of control the car provided on the steering due to which we could maneuver the car on side without much injury to the my family members. Fortunately, there was no damage caused to the car and we were safe. However, our fortunes could have been different had there been some trucks / heavy vehicles passing by.
It was an astonishing surprise to me that both the left side tires got burst without any comprehensive reason. The car odometer reading was less than 10k kms at the time of incident. This is really a matter of concern that the tires of a new car gets bursts at a speed of 60 kmph on a state highway and it speaks much about the quality of the tires provided by hyundai. I had replaced both the stock tires (One with spare wheel and the other with a new purchase) in the morning itself as i had to reach my workplace to resume my job.
I then approached hyundai authorized service center at sharma hyundai, ahmedabad on 25.04.2019. I was attended by shri. Neeraj kumar, to whom i narrated the entire incidence and requested to replace the tires under warranty,. Shri. Neeraj informed me that hyundai company and their authorised dealers has no role to play in case of claim of damages in tires and suggested to represent to goodyear india limited, who is the original manufacturer of the tires.
As hyundai was not taking my complaint seriously i approached goodyear company (Manufacturer of tyres) for claim of damages. I had lodged complain (Q[protected]) with the company seeking claim of damages for the busted tires. Thereafter, i received a message from goodyear for inspection of tires but which to my surprise was not carried out in my presence. Later on i was informed by the dealer (Sharma hyundai) that the claim has been rejected by goodyear citing there was no manufacturing defect.
I strongly object the conclusion as reported by in the inspection report dated 25.04.2019 and personally certify that tires busted as narrated above. This is a clear case of manufacturing defect as the tires are meant to be used on the roads and if the tires gets busted on state highway at a speed of 60kmph, then the reason for rejection is not at all justified.
On perusing again to sharma hyundai, they put up a proposal of 60:40 of the compensation for the damage to one tire, which was out rightly rejected by me. The tires are under warranty and there was no reason to accept the claim made by the company and settle for lower compensation as a customer. I have been constantly following up with the sharma hyundai team for reimbursement of other tire purchased / replacement of second tire as per my right under warranty. However, my calls / texts are not being attended by the sharma hyundai.
The experience i am going through has made me think over my decision to buy a hyundai product. I have been going through lot of mental trauma on account of the incidence and the company shows no remorse to the customer’s agony. As per my opinion, hyundai as a company has failed to live up to my expectation and i seriously doubt the quality checks done by hyundai for the vehicles they supply.
In view of the above, i would urge your good self to look in to the matter so that a customer can be retained for lifetime by hyundai. I shall be glad to answer any query by the hyundai crm team.
The details of vehicle are as under:
Registration no. Gj31d9001
Engine no. G4lajm845021
Chasis no. Malbm51bljm533610
Year of manufacturing:- 2018
Model: elite i20 asta (O)
Insurance policy no.:[protected]/00/000000/0
Insurer name: dhfl general insurance
Thanking you with anticipation of positive resolution.

Regards,
Amit kumar
Contact: [protected]
Email: engg. [protected]@gmail.com

Encl: inspection reports by goodyear
Screenshot of email from sharma hyundai (Offer of 60:40)

Dear sir plz help me bcoz i think i make a very wrong decision to purchase a new eon car from aryan hundayi i purchased on 26oct 2019now till date i didn't get my rc after purchase of my car they said abt to pay extra money for rc but i paid in jan2019 so till date 4may2019i didnt get rc n here mam kavita alws said k aaj aayegi kal aayegi plz help me n sort out mybissue m unable to drive car without rc my ph no. Is [protected] plz take a strict action on the company thx

Dear

I was book new car in planet automotive on[protected] at maninagar ahmedabad that time i was pay rs.10000/- for booking amount,

I have require car lone then i requested to planet pl. Provided to quotation for car lone but planet automotive not providing the quotation and he insist to me only axis bank, but i want lone from icici bank but hr was not agreed to me and not providing quotation, than i was cancel my booking,
Planet automotive was refund to me only 7000/-
I was cancel my booking only for planet probleme, because he was not providing quotation.

I requested to you pls. Refund to me balance amount.

Regards,
Mahendra patel

I girish rathore ([protected]) proud owner of creta from 2015, on servicing of my creta bearing regn. No. Mp44ca 8180 was done on 30.04.2019 at your service center located in neemuch town. They charge me much more then mrp. Such type of incidence also happened with me in 2016 also in this service center. I feel bad due to all this things happened to me.
Attached photos. Please take proper actions so it may not happen to other customers who are blindly faith on hyundai.

I have bought a new Santro at Blue Hyundai, Gandhi Bazaar road, Bangalore on 28 April 2019.

At the time of delivery I noticed scratches everywhere. The sales rep and the manager were trying to convince me to take the car and they said they will replace the bonnet and repaint and give.

I told them I don't want a fixed car as I have signed up for a new car. I did not accept the car that day. They are refusing to give me a new car and they are not even willing give me a refund. They are giving excuses like "it's a blue colour car that's why there are scratches". What is this nonsense? I am very disappointed in their services.

I have submitted my car at Asiana hyundai patna for front left door and bumper and gril repairig work. After 10 days my car get delivered. Work shop fitted new bumper and front grill which is of very very low quality totally dublicate.I have been charged full amount for the same. I am totally dissatisfied and shown my dissatisfaction to workshop employee but they are unable to answer.
Hyundai logo also changed in my car

Request you to pls interven and arrange to fit original bumper and grill for which I have already paid.

Hi team,

I am thoroughly dissatisfied and frustrated with the
Quality of service and product from hyundai. My car is not even two years old and till date there are rusts all over the body. The car is lying in the workshop for more than 2 weeks with vague promises. The colour has become completely dull without gloss and lying unattended outside the garage. I had requested the service engineer to take care of my lights but the same has not been taken care and my lights have stopped working and my battery drained. If my issues are not solved i am reporting this to consumer forum and other forums as this is not acceptable.

My battery charge is dying due to non negligence of care and my colour fading out for keeping the car outside.

The product quality for such an expensive car is inferior due to which it was sent to the service centre.

This is not the first time that this has happened from the time of delivery this has happened.

I request you to kindly look into the same with immediate effect.

If this is not answered i will have to take necessary steps to get my compensation.

Thanks

This to inform you that i went to hyundai authorised service centre bhilai chhatisgarh on 13 april 2019 saturday to repair my santro's right side inner door lock which was not available at that time they assured that when the spare part will be available soon will intimated but still nor the intimation in this regard is made nor the spare part is available. The service is really poor.

It is very disheartened to inform that i bought a hyundai elite i20 on 12th dec, 2018 from coochbehar durga hyundai showroom. On the date of delivery the "sales manager mr. Vidyut ghosh misbehaved with me and my friend". A few days back i got a call form hyundai which was a customer feedback call and i informed them about it but till date i do not get any further response from hyundai. Yesterday i went to the showroom for anti rust coating suddenly "out of the blue miss khusbu dey (Customer care manager) came and threw a form on the table and asked me to sign on that paper without giving me any clarification". When i denied she literally shouted on me, started arguing and constantly forcing me to sign on the paper. I am shocked with the conduct of the durga hyundai sales team. I am sharing my bitter experience with hyundai and hoping to hear something good from hyundai india. Thanking you
Biplab kumar ray
[protected]

There was problem of heating in my car then we decide for repairing in shivang hyundai aligarh company repair that heating problem from this incident before 2 days my car is came from service and service charge was 15000 labour charge and 15000 for car parts company gave me discount of 3000 i pay 27000 in company my car was not run 50 km after both problems then we return my car again in that company now company tells that there was one of ecm problem in my car and now my car is in that company from 8 days

I hv bought santro car on 28th dec 2018 from mohan motors apc road kolkata dealer showroom but till date hv not recd my rc. I hv lodged several complaints with dealer and hyndai motors (Mr parimal hv spoken to who is employee of hyndai kolkata regional office) but there is no action has been taken in this regard. My mobile no - [protected], request help.

I bought i20 asta in nov 2017. From day one its ac doesnt work. I have complained many times than i filled legal case against hundai still they dont give any response. As its showing in this site customer satisfaction is 1%. I agree on this. Hundai is pathetic. My car no. Is rj14yc6165. I ll never suggest any one to buy hundai car. I dont know what should i do.

Hi...
My name is more ramesh
I was booked "elite i20 era"
In sasya motors pvt ltd
Branch in godavarikhani
Fci cross jyothi nagar...
Marketing team inform that my car delivery in 4 working days from the first booking amount paid date
29th march, 2019
But still now not received...
And also manager not intimated us the late delivery of car. We had our other commitments regarding car delivery. Because manager negligence we are facing problems.
What is the solution to this...
It was the cheating the customer...
Please to take action on this...
Cal me on
Ramesh more
[protected]
[protected]

Mail on
[protected]@gmail.com

My tv is not working properly. It's display has gone. I want my tv to get repaired as early as possible. I have been trying calling your service center since so many days but either all the lines are coming busy or they are not responding to the calls. I don't expect this kind of service from a reputed like yours. I hereby request you to please look into my problem.
Looking forward for a speedy resolution of my problem from your side.

With regards,
Vivek chopra

Hi,

I would like to raise a complaint on ar. A. S. & p. V. P. V motors erode (P) ltd, 203 veerappanpalayam pirivu, erode 638011.

I have booked a hyundai verna 1.6 sx vtvt on 08-september-2018 and also paid full amount on 28-december-2018. I have attached all the photo copies with this email. I still not got the car and the showroom is not responding regarding the delivery of the car.
When i ask them each and every time they are moving the date by 10 or 15 days. I am really frustrated with the response from showroom.
Kindly intervene in this matter and let me know what is actually happening. I am really worried about the money i have paid. Please let me know at the earliest.

Hi,

The intention of this mail is to inform you about the bad experience i had encountered from service center.
I got my vehicle serviced on 26/12/2018 from capital automotive pvt ltd, capital hyundai, h-5, sector-63, noida, u. P.
As per invoice summary i was charged for one of the item - 'new engine oil shell' which cost 1518/- inr for ~5.60 liter.
Last week i went to small trip with my family by drove same vehicle and with in 100kms car air conditioner got faulty and display was showing engine heat symbol. It was horrible experience for me and my family in this hot season to travel without ac.

After long search on highway, somehow i had managed to find out a workshop where i got my car repaired. Workshop mechanic shown me that there was no engine oil in radiator and nothing in backup as well.
It's shocking for me that within 3000 kms of run in 3 months, engine oil got finished.

We just gave the vehicle for service on trust and it's really not expected from the brand like you. It's completely broken the trust which we have on hyundai. It's clearly shows how your mechanics cheated us.

Moreover, you should allow customers to visit inside the workshop while mechanics do servicing of vehicle instead of providing those closed ac customer service rooms.

Now, i should alert all of my friends/family/colleagues who all are using hyundai cars to take extra care specially if they are visiting the same service center.

Regards,
Gyanesh
Car number - tn14b8392

Dear Sir / Madam,

I am writing to you to raise an issue about: Cars

The issue that I have experienced was: My name is Imthiyas basha i purchased the Grand i10 by full amount. its been 4 months i had not get the Register number and RC Papers. The Libra showroom has been closed permanently. I called the Customer care several times the said we will solve your problem soon and they said i will give a number they will help you. Its a Regional office. for the pasted one month my problem has not solved. one of the employee who's name is Mehanaz and Ashish rathi he is a manager no one has not respond.

It occurred on: 1/04/2019

This meant that I got the job in Bangalore. Now i need to shift Delhi to Bangalore all my home alliance and car also. So that i need the RC paper and Register number.

I need the RC paper and Register number.

I look forward to your prompt response on this matter. As recommended by Trading Standards, I would like to keep a complete record of my case, so please reply back via this email account.

I have purchased hundai grand i 10 magna car in december 2018 from ujjwal hundai, nashik.. I fix reverse view camera from the same showroom at the time of purchase. But now the camera is not working in night mode. I inform this problem to ur service center and showed them. But ur service center fail to resolve the problem. I am till facing the problem. I request you to help me solve my problem.

Respected sir,
I booked a hyundai xcent diesel car from saini hyundai on dated 25.01.2017.
After a longgggg time of waiting, i decide to meet with the m. D. Of saini hyundai.
I think that, the m. D. Can shot out my problem.
Today, dated 22.04.2019, on morning 10:30 a. M. I visit saini hyundai new alipore branch with lots of expectations. But after meet with the mannerless m. D. Of saini hyundai, i realise that nobody teach him how to talk with the customers.
He insulted me.
He ordered his staff to cancel my booking.
&
Tell me get out from here & collect your money from court.
Such a ridiculous experience with hyundai.
I never ever buy a hyundai car.
Try 2 teach an uneducated guy's like charanjeet singh saini m. D. Of saini hyundai.

I went to service my car in madurai susee hyuindai..
The way they receive and the way they deal was very worst.. They were not able to say proper solution and they were only in hurry saying that sir timing till only 6 pm... But at that time it was 5 : 30 only. I told no issue i will get delivery tomorrow pls drop me to my residence 5 km away from there. Then he told you have to wait for 2 hours i. E till 7:30 pm, driver is not available..
And he continued saying that better you come tomorrow. Is this the way to ignore customers.