Hyundai Motor India Complaints & Reviews

I had serviced my hyundai fluidic verna at utkal hyundai, patia square during december' 2018. I told them that ac, s cooling is not working. They did some cleaning work and charged me around rs.700/- apart from general service charges. Immediately, i noticed that ac is not at all working, even worse than earlier position, because earlier there was no sound. After the service one sound came from the ac. I reported it in their feed back. It was also reported to your ho feedback. I received a call from the service centre and was promised to rectify it. Then, i took the vehicle on 22.02.2019. They kept the vehicle and replaced the cooling coil. On, 23.02.2019, they raised the bill for total amount of rs.8195/-. I complained that the replacement charge of cooling coil appears to be on high side. Then, they allowed discount of 10% in order to compensate my earlier expenditure for ac repair charges. This time charge was as per ac system service level 5. But, i inquired from other hyundai service centre that, the charges should have been at level 2. Because, there is no replacement of other parts like compressor and some other parts connected to ac. The charges should have been around rs.2500/-. Another point is that just two months back i. E.in december.18 general service was done. That time, coolant was checked and it was alright, i do not remember, whether it replaced or not. However, how within two months time coolant was added. I have not seen, whether coolant is replaced this time or not, but, i am charged for this. My vehicle no. Is od02l9565 in the name of debasish dash.. Vin: malcu41ulcm079354 invoice date 23.02.2019 o[censored]tkal hyundai patia. C[protected] r/o. No. R[protected]. I request you to look into the matter & get me refunded the excess amount charged. This grievances is already ventilated in feedback to ho.

Hi.
I bought my car in 2014. It has clocked some 25000 kms since i mostly commute in public transport.
A couple of days back i noticed that my eon car's power steering (Eps) is not working.
Upon visiting service centre i came to know that the steering module is needed to be replaced.
Estimated price is rs. 8500 approx.
First of all its an expensive repair secondly the total run of the car or age is not that much.
I am surprised how come it gets out of order in such a short period.
I have seen similar complains.
Hyundai must look into and arrange a free replacement for such manufacturing defect.

Dear hyundai team,

You are expected to pay your full attention while reading the below complaint:-

The complaint to hyundai i’m writing after having very painful experience with its service partner naming shreenath hyundai thane (Maharashtra).

This i’m writing with complete confidence and belief in hyundai and their after sales support which is at the verge of getting shattered.

Let me tell you how much i admire hyundai, i started with santro without going to any other make for comparison, then wanted to buy creta but because of parking space i went for grand i10. This i decided without cross checking its performance and i took this decision in 10 min standing there in the show room. This story, why i’m writing to you is to make you know how big fan i’m of hyundai.in fact, not only for myself but for my colleague i always talk about hyundai and its feature rich cars and models.

I could not buy creta and buy grand i10, but made sure my colleague’s brother buys creta and he really did this.

Santro gave me one problem during entire period of 7 years and that very moment i went to hyundai showroom and bought another one but hyundai car.

But alas!! This time after 3 years of completion grand i 10 has started giving me problem. I could be that the service team is bad and not equipped with skilled engineers who could understand the problem. They believe in how to make money by always suggesting change in parts rather than rectifying the problem by finding its root cause.

What i’m going through at the moment:-

3 weeks back i got the paid servicing done, i had told them complaint of abs light is coming on and steering going free when i was driving on express highway with a speed of 80-90 kmt/hr.

Service team said rear right abs is giving errors so need to change it, i said let me know why abs has gone faulty, they said “can’t say why” but need to change it. I had no option but to say ok. They changed it. I told him that my steering goes free and i lose control, they said no issue and the same problem have been addressed. I paid service charges and also abs part, service and scanning charges separately.

In a day, i found my steering going free again, almost lost control of that, went to service station at the same time. They said steering is ok. I had no option but to come back. After 4-5 days abs light came up again and went off. I went to service station again, this time they said now left rear abs is giving error and that is required to be changed. Now i smelled something fishy. I further asked about steering problem, they said that is wheel alignment problem and i have to get it aligned from outside.

I went to outside alignment workshop, they did wheel alignment, also wheel balancing and paid them separately.

Now after 3-4 days, my steering went free and i hit a lady driving bike. Fortunately, she did not fall down and was safe.

I called up service station from the same place and told them the story. But now since the problem has become so serious i thought of escalating this critical issue to hyundai, considering they will take it very seriously. Otherwise, i would be left with no option but to public such incidents, which i don’t want to do, because my colleagues and friends would laugh at me, seeing doing me this as they know how much i used to talk good about hyundai. They used to ask me if there is any relative of mine in hyundai for whom i do marketing, which is not. It is only my because of my belief hyundai and it’s models.

But today’s incident has stunned me; i’m worried about people on the road and about my family sitting in the car while i’m driving the same car.

This time i assure you, if i have to sell car because of this, i would never ever buy hyundai car and you will be losing a loyal hyundai big fan.

Hope to get a positive response from hyundai soon. I have sent my feedback online as well to hyundai.

Regards,

Ashish mehta…………hyundai grand i 10… mh04gz2524 chassis no:- mala851clfm316218

[protected]

Myself vadivelu i newly brought hyundai xcent in "vb srs hyundai" villupuram in 30/03/2019. The manager and the salesman both are not giving the proper information and also they are not giving the seatcover, do not given the any type of access services and they also not given the number plat also. The manager don't given the amt bill pls take a immediate action to the branch they are cheated me

I am ashok kotecha. I have booked creta e+ crdi suv from soham motors pvt ltd. Aurangabad, maharashtra on 19/12/2019. The first advance payment receipt no.6195. Total advance of rs.9.75 lakhs has being given to the dealer in three installments. After checking the stock of the car the salesman promised us that car will be provided by them within a month. But they failed to do so. After taking the continous follow ups the dealer assured that he will finally deliver by 31st march 2019. But the manager mr parturkar denied the delivery stating reason that hyundai company has not provided the same. We are very much disappointed with the services of the company and dealer soham motors. After taking the advance and promised to deliver, failed to provide the delivery. We have being bluffed by the company as commitments are not met. Also now we are on notional loss as we could not claim depreciation for the respective previous year. We request the company kindly take some action and revert back.

I have hyundai eon car for dec 2012 model and car has run only 14k but suddenly eps light start blinking and steering mode change to manual. I have visited huyndai workshop and they told that eps module is faulty and it will cost around 8000 for replacement. How can such issue with eps system within such small distance 14k. Comany should exchange it without any such charges and let me know how it create issue.

I am harassing by the hundai company sense 4month from the date of my purchase a defetive hundai car which is not solve after 5time visit to the workshop i hope my problem will shut out soon other wise lastly i go for a cosumer file and social media because my resident is 300km away from the workshop which west my time and money l am already talk with the company highet authority but no one can solve it

I bought a verna diesel car on[protected]. The car has been driven for only 12000 kms.

However, recently i have been experiencing a problem in gear shifting. Whenever i apply 5th gear, the gear box stops working after that.

After spending so much money on an automobile, one expects comfort driving. Its a huge disappointment to see such a problem in a short span of time.

I would humbly request you to look into the matter as soon as possible.

Following are the details of the car

Registration no-hr07aa1391

Hi

I have verna diesel car which i purchased on[protected] and i have driven only 12000 km of my car. Now i'm getting problem in gear shifting that whenever i apply 5th gear after that i can't shift it to another gear.

You know i spent huge amount of money so that i can drive my car n get comfortable, but after purchasing hyundai car i come to know that i have wasted my huge money because in my new car only i'm getting gear shifting problem so what can i expect from you in future.

Please support me and tell me why i'm getting this problem in my new car.

Following are the details of my car

Hyundai verna diesel
Reg no-hr07aa1391
Driven-12000km
Last service-9728km approx
Problem-gear shifting

Resp Sir,

I had purchased a i-20 car from Elroy Hyundai, E-13 defence colony, New Delhi on 30.12.18 but registration amount received from me at the time of delivery not deposited in government account till date. i am surprised to know that the showroom dealer amount of tax collected from me not deposited in govt account due to this i am unable to get the registration number of my car from Delhi authority also my insurance is not valid due non registration. I have made hundred of phone calls to showroom staff and also visited 20 to 25 times in showroom but only excuse is given by the staff of Elroy Hyundai and fake promised given by all team members. Mr. Aarif and Mr. iqbal, ms Kanchan was the sales executive which came my office for car selling but both are unreliable person and also Mr. Davinder Rawal (Sales Head) and Ms. Hemlata all team members are not giving proper response and always giving fake promised from last three months. Now i am fed up with the response and i have made expenses of Rs. 7.00 laks from loan and our hard money earning. I am unable to run my car due to non registration and insurance.you know the temporary number is valid for one month.
So kindly give the solution of my problem. All team of Elroy Hyundai staff was harassing me for this and this type of event i have never saw in my whole life.
Take action against dealer and solution to me.

Thanks
Regards
Vipin Gupta
[protected]

I am totally disappointment with raj hyundai malviya nagar delhi hyundai dealership.
I bought grand i10 from them on 18th dec 2018 in exchange of my old alto. Due to the exchange, they cut my invoice from orion hyundai gurugram.

They promised me the car registration will be done in a month.
Till now i haven't received my car registration number from the delhi transport dept.
I have visited the dealership more than 10 times and got only fake promises. The staff at raj hyundai is highly incompetent, not passionate and not worthy of representing your brand.

Sir,
Policy no -[protected]
I(Akshay Singhal S/O Smt Sneha Singhal) would like to state that I met with an accident on 28/AUG/2018 near Gudh, Rewa in the morning at around 10:00AM. Airbags of my car were deployed. I drove the car to Badrika Hyundai, Satna as I had a word with Mr. Anjani Shukla General Manager (Workshop & Service) at Badrika Hyundai and he told me that work related to Airbags can be done at Satna workshop only.
Car didn’t suffered much damage. Only Airbags and front bumper were damaged. Survey took place on 5/09/2018 as told to us by Mr Anjani Shukla . Now every week we used to call him and he kept on telling that Car is going under total loss. Papers are being forwarded to Indore (M.P.) for total loss work. He kept on assuring that Car can be purchased by us ( Smt. Sneha Singhal ) itself in Rs. 40000/- to 50000/- and then we have to pay for the work done in Hyundai Workshop. He told Insurance company would pay us IDV- Purchase price that is[protected] = 195000/- ~ 190000/-. Every time he (GM) kept on saying either process is going on OR Surveyor Mr. Kashi Gupta is on leave.
Anjani Shukla sent Car to me(Akshay Singhal) in office in the month of February with no work done in regards with Airbags, Seat cover were torn, Keyless remote was without buttons(hence Central locking wasn’t working), Tyre of the Car were changed, Matting was removed, Steering cover was removed and when I called him up, he told that you bring car to me and I will try to resolve your complaints and I took my car twice to Satna from Sidhi which is 130kms but nothing was done in regards to Airbags. Parts were taken out from other cars and fitted into my vehicle that is they fitted pre-used parts in my Car. They took photos after work was done in which broken parts of Hyundai Creta i.e. other car were kept in front of my Car, and when I objected they told it’s just a formality sir. Whenever I asked for Insurance process, He said I’m not asking for any bill to be paid. I will only ask for bill after you get your entire amount from Insurance Company. Everytime we asked for Surveyor’s contact he said he is on leave or he is out of town. He also asked for a cancelled cheque in month of December, so as to show that payment is being processed by Insurance company and so we provided him with cancelled cheque, thinking that he is really working on it.
On 26/03/2019, he said that Car has been sold in Rs. 1.05 lacs (instead of earlier amount which he told was 40k-50k) and so Insurance company will deduct Rs. 1.05 lacs and then we have to pay him i.e. Badrika Hyundai the repairment costs (after insurance company has paid to us IDV-1.05 lacs).
On 27/03/2019 He admitted that all his commitments and assurances were fraudulent and he is working on insurance report. He along with Surveyor has cheated us and wrong act has been done on their part.
We need you to solve the issue at earliest along with replacement of Airbags as no work has been done on that part.
We request you that work related to Airbag to be done at Gwalior as we don’t trust this dealer anymore.
We want that no payment shall be made in this regard to dealer as all parts used in repairing are Pre-used and amount they have claimed is hypothetical with respect to the damage done. As it was a minor accident with airbags deployed just because of hitting a heap of mud, after getting hit by a car. We also want strict action against Surveyor so that such acts don’t happen in future. It is the duty of Surveyor to inform us about our vehicle after Survey .

Kindly resolve the issue at earliest with new Airbags installed.

Regards,
Akshay Singhal S/O Smt Sneha Singhal

Dear team,

This is gaurav tyagi a regular customer of hyundai motor since 2012. Recently i purchased a creta 1.4 base model from jmv hyundai bhiwadi rajasthan on dated 27/12/2019 and i have done all the payment clearance from my side including registration charges i. E.155 lac.
As per sales guys lead time to get the rc was approx 10 to 15 days but due to some server problem, it was delayed.
After continuous follow up with sales team i registered a complaint through customer care on 9/02/2019 and my complaint number is 1-[protected].
Now the situation is that all the sales team at jmv bhiwadi does not provide me the exact region nor solution.
My rc is still pending and i am not able to roam my car out of bhiwadi.

Please look into this matter very seriously otherwise i need to file some legal action against jmv hyundai.

Thanks with regards
Gaurav tyagi
[protected]

Ordered new car but not receiving
Hi sir / ma'am
This is kapil dev rana, a loyal customer of hyundai, also have been suggesting all my friends to buy hyundai car's.
On 3rd march 2019, i booked creta 1.4 e+ model in the name of my father sarwan kumar rana from captial hyundai sector 62.
Today on 28th march, i calles my sales person to just get the update regarding the delivery time. So started telling me that hyundai stop production of 1.4 e+ diesel variant and launching ex variant against this with increased price range[protected].
I mean hyundai can do this after taking booking amount 25000 and keeping that for 1 month and then saying we will not give you what you ordered.
I request you to please respond or please tell me, is that my fault? On what fault and ground of mine as a custohmer i would not get my new car on time.
Do reply to me on urgent basis.
Mob: [protected]
Email: kapilrana. [protected]@gmail.com

Sir,
My accident took place on 28/08/2018 and after that accident i drove car to badrika hyundai, satna on same day. General manager (Service) - (Mr. Anjani shukla) of that showroom has given assurances every time we called him. But nothing was done in this regard. He handed over the car to us in february i. E after 6 months but made no submission of reports to insurance company and told that process is going on with the insurance company and he has completed process from his side. Today he admitted that all his assurances were fake and finally he is working on report. Now we need a earlier resolution of complaint along with compensation of mental torture that we suffered with his fake assurances and mobility.

Sir,
My accident took place on 28/08/2018 and after that accident i drove car to badrika hyundai, satna on same day. General manager (Service) of that showroom has given assurances every time we called him. But nothing was done in this regard. He handed over the car to us in february but made no submission of reports to insurance company and told that process is going on. Today he admitted that all his assurances were fake and finally he is working on report. Now we need a earlier resolution of complaint along with compensation of mental torture that we suffered with his fake assurances and mobility.

I have brought hyundai creta sx with registration number-hr 13 n 5186. Approx 50 days ago it mat with accident in jaipur and it's there only from that time for repairing. Everything is over its repair has done but your dealer is not passing delivery order of the same namely roshan hyundai they have changed full stearing set which is not included by insurance surveyor as it is not affected by accident and they are making excuses that it got band in accident. But i am driving that time and there is not a single scratch on driver side only other corner is damaged. They are keep asking for money and not providing our car. Please help in this

I bought new grand i10 sportz model before 1 months back and the tag mentioned on the car was showing that it is having the ac issue. However the sales person convinced me that the car is having no problem at all. However today after 1 month, ac is not working and blowing only hot air.
I need a car replacement.
Also there is no positive response from the service center. I had raised this issue of ac low cooling at the time of 1 servicing, but there is no improvement.

Sir, my name is mohammed sadik presently serving in indian army. I had been mantely harassed by aryan hyundai. I had purchased a new car i20asta pb 23x6784 from aryan hyundai on 17 aug 2018. Firstly they harrash me for invoice of car, they give me invoice after four days from purchased date. Then after they harrashed me for insurance. My car rc was not created until the month of december. When i contact with rc department of aryan hyundai, they didn't reply my call then i registered a compliment. Then rc department clerk said me sorry in writing and promise to me, she will give me my car rc within 20 days. On 05/01/19 i received a message from bank, rs 2950/- deducted from my account due to not submitted car rc. I visited to aryan hyundai on 20 jan 19 and meet with md mr gautam, he promised to me, he refund my money. But same amount again deducted from my account on 06/02/19. When i contact with aryan hyundai staff, they didn't attend my call and not give any reply. Please i requested to you solve my problem.

Hyundai team are not responding on mail, i had purchased new i10 sportz (Dl9caq4303) on july 2018 from sapphire hyundai dwarka sec 20 but getting so many difficulty while cng registration. I want compensate the amount as well as my time which was spend on mistake of hyundai. Pls call me on [protected] for more details. Want conpensate. Pls respond and resolve.