Hyundai Motor India Complaints & Reviews

Hi

I have verna diesel car which i purchased on[protected] and i have driven only 12000 km of my car. Now i'm getting problem in gear shifting that whenever i apply 5th gear after that i can't shift it to another gear.

You know i spent huge amount of money so that i can drive my car n get comfortable, but after purchasing hyundai car i come to know that i have wasted my huge money because in my new car only i'm getting gear shifting problem so what can i expect from you in future.

Please support me and tell me why i'm getting this problem in my new car.

Following are the details of my car

Hyundai verna diesel
Reg no-hr07aa1391
Driven-12000km
Last service-9728km approx
Problem-gear shifting

Resp Sir,

I had purchased a i-20 car from Elroy Hyundai, E-13 defence colony, New Delhi on 30.12.18 but registration amount received from me at the time of delivery not deposited in government account till date. i am surprised to know that the showroom dealer amount of tax collected from me not deposited in govt account due to this i am unable to get the registration number of my car from Delhi authority also my insurance is not valid due non registration. I have made hundred of phone calls to showroom staff and also visited 20 to 25 times in showroom but only excuse is given by the staff of Elroy Hyundai and fake promised given by all team members. Mr. Aarif and Mr. iqbal, ms Kanchan was the sales executive which came my office for car selling but both are unreliable person and also Mr. Davinder Rawal (Sales Head) and Ms. Hemlata all team members are not giving proper response and always giving fake promised from last three months. Now i am fed up with the response and i have made expenses of Rs. 7.00 laks from loan and our hard money earning. I am unable to run my car due to non registration and insurance.you know the temporary number is valid for one month.
So kindly give the solution of my problem. All team of Elroy Hyundai staff was harassing me for this and this type of event i have never saw in my whole life.
Take action against dealer and solution to me.

Thanks
Regards
Vipin Gupta
[protected]

I am totally disappointment with raj hyundai malviya nagar delhi hyundai dealership.
I bought grand i10 from them on 18th dec 2018 in exchange of my old alto. Due to the exchange, they cut my invoice from orion hyundai gurugram.

They promised me the car registration will be done in a month.
Till now i haven't received my car registration number from the delhi transport dept.
I have visited the dealership more than 10 times and got only fake promises. The staff at raj hyundai is highly incompetent, not passionate and not worthy of representing your brand.

Sir,
Policy no -[protected]
I(Akshay Singhal S/O Smt Sneha Singhal) would like to state that I met with an accident on 28/AUG/2018 near Gudh, Rewa in the morning at around 10:00AM. Airbags of my car were deployed. I drove the car to Badrika Hyundai, Satna as I had a word with Mr. Anjani Shukla General Manager (Workshop & Service) at Badrika Hyundai and he told me that work related to Airbags can be done at Satna workshop only.
Car didn’t suffered much damage. Only Airbags and front bumper were damaged. Survey took place on 5/09/2018 as told to us by Mr Anjani Shukla . Now every week we used to call him and he kept on telling that Car is going under total loss. Papers are being forwarded to Indore (M.P.) for total loss work. He kept on assuring that Car can be purchased by us ( Smt. Sneha Singhal ) itself in Rs. 40000/- to 50000/- and then we have to pay for the work done in Hyundai Workshop. He told Insurance company would pay us IDV- Purchase price that is[protected] = 195000/- ~ 190000/-. Every time he (GM) kept on saying either process is going on OR Surveyor Mr. Kashi Gupta is on leave.
Anjani Shukla sent Car to me(Akshay Singhal) in office in the month of February with no work done in regards with Airbags, Seat cover were torn, Keyless remote was without buttons(hence Central locking wasn’t working), Tyre of the Car were changed, Matting was removed, Steering cover was removed and when I called him up, he told that you bring car to me and I will try to resolve your complaints and I took my car twice to Satna from Sidhi which is 130kms but nothing was done in regards to Airbags. Parts were taken out from other cars and fitted into my vehicle that is they fitted pre-used parts in my Car. They took photos after work was done in which broken parts of Hyundai Creta i.e. other car were kept in front of my Car, and when I objected they told it’s just a formality sir. Whenever I asked for Insurance process, He said I’m not asking for any bill to be paid. I will only ask for bill after you get your entire amount from Insurance Company. Everytime we asked for Surveyor’s contact he said he is on leave or he is out of town. He also asked for a cancelled cheque in month of December, so as to show that payment is being processed by Insurance company and so we provided him with cancelled cheque, thinking that he is really working on it.
On 26/03/2019, he said that Car has been sold in Rs. 1.05 lacs (instead of earlier amount which he told was 40k-50k) and so Insurance company will deduct Rs. 1.05 lacs and then we have to pay him i.e. Badrika Hyundai the repairment costs (after insurance company has paid to us IDV-1.05 lacs).
On 27/03/2019 He admitted that all his commitments and assurances were fraudulent and he is working on insurance report. He along with Surveyor has cheated us and wrong act has been done on their part.
We need you to solve the issue at earliest along with replacement of Airbags as no work has been done on that part.
We request you that work related to Airbag to be done at Gwalior as we don’t trust this dealer anymore.
We want that no payment shall be made in this regard to dealer as all parts used in repairing are Pre-used and amount they have claimed is hypothetical with respect to the damage done. As it was a minor accident with airbags deployed just because of hitting a heap of mud, after getting hit by a car. We also want strict action against Surveyor so that such acts don’t happen in future. It is the duty of Surveyor to inform us about our vehicle after Survey .

Kindly resolve the issue at earliest with new Airbags installed.

Regards,
Akshay Singhal S/O Smt Sneha Singhal

Dear team,

This is gaurav tyagi a regular customer of hyundai motor since 2012. Recently i purchased a creta 1.4 base model from jmv hyundai bhiwadi rajasthan on dated 27/12/2019 and i have done all the payment clearance from my side including registration charges i. E.155 lac.
As per sales guys lead time to get the rc was approx 10 to 15 days but due to some server problem, it was delayed.
After continuous follow up with sales team i registered a complaint through customer care on 9/02/2019 and my complaint number is 1-[protected].
Now the situation is that all the sales team at jmv bhiwadi does not provide me the exact region nor solution.
My rc is still pending and i am not able to roam my car out of bhiwadi.

Please look into this matter very seriously otherwise i need to file some legal action against jmv hyundai.

Thanks with regards
Gaurav tyagi
[protected]

Ordered new car but not receiving
Hi sir / ma'am
This is kapil dev rana, a loyal customer of hyundai, also have been suggesting all my friends to buy hyundai car's.
On 3rd march 2019, i booked creta 1.4 e+ model in the name of my father sarwan kumar rana from captial hyundai sector 62.
Today on 28th march, i calles my sales person to just get the update regarding the delivery time. So started telling me that hyundai stop production of 1.4 e+ diesel variant and launching ex variant against this with increased price range[protected].
I mean hyundai can do this after taking booking amount 25000 and keeping that for 1 month and then saying we will not give you what you ordered.
I request you to please respond or please tell me, is that my fault? On what fault and ground of mine as a custohmer i would not get my new car on time.
Do reply to me on urgent basis.
Mob: [protected]
Email: kapilrana. [protected]@gmail.com

Sir,
My accident took place on 28/08/2018 and after that accident i drove car to badrika hyundai, satna on same day. General manager (Service) - (Mr. Anjani shukla) of that showroom has given assurances every time we called him. But nothing was done in this regard. He handed over the car to us in february i. E after 6 months but made no submission of reports to insurance company and told that process is going on with the insurance company and he has completed process from his side. Today he admitted that all his assurances were fake and finally he is working on report. Now we need a earlier resolution of complaint along with compensation of mental torture that we suffered with his fake assurances and mobility.

Sir,
My accident took place on 28/08/2018 and after that accident i drove car to badrika hyundai, satna on same day. General manager (Service) of that showroom has given assurances every time we called him. But nothing was done in this regard. He handed over the car to us in february but made no submission of reports to insurance company and told that process is going on. Today he admitted that all his assurances were fake and finally he is working on report. Now we need a earlier resolution of complaint along with compensation of mental torture that we suffered with his fake assurances and mobility.

I have brought hyundai creta sx with registration number-hr 13 n 5186. Approx 50 days ago it mat with accident in jaipur and it's there only from that time for repairing. Everything is over its repair has done but your dealer is not passing delivery order of the same namely roshan hyundai they have changed full stearing set which is not included by insurance surveyor as it is not affected by accident and they are making excuses that it got band in accident. But i am driving that time and there is not a single scratch on driver side only other corner is damaged. They are keep asking for money and not providing our car. Please help in this

I bought new grand i10 sportz model before 1 months back and the tag mentioned on the car was showing that it is having the ac issue. However the sales person convinced me that the car is having no problem at all. However today after 1 month, ac is not working and blowing only hot air.
I need a car replacement.
Also there is no positive response from the service center. I had raised this issue of ac low cooling at the time of 1 servicing, but there is no improvement.

Sir, my name is mohammed sadik presently serving in indian army. I had been mantely harassed by aryan hyundai. I had purchased a new car i20asta pb 23x6784 from aryan hyundai on 17 aug 2018. Firstly they harrash me for invoice of car, they give me invoice after four days from purchased date. Then after they harrashed me for insurance. My car rc was not created until the month of december. When i contact with rc department of aryan hyundai, they didn't reply my call then i registered a compliment. Then rc department clerk said me sorry in writing and promise to me, she will give me my car rc within 20 days. On 05/01/19 i received a message from bank, rs 2950/- deducted from my account due to not submitted car rc. I visited to aryan hyundai on 20 jan 19 and meet with md mr gautam, he promised to me, he refund my money. But same amount again deducted from my account on 06/02/19. When i contact with aryan hyundai staff, they didn't attend my call and not give any reply. Please i requested to you solve my problem.

Hyundai team are not responding on mail, i had purchased new i10 sportz (Dl9caq4303) on july 2018 from sapphire hyundai dwarka sec 20 but getting so many difficulty while cng registration. I want compensate the amount as well as my time which was spend on mistake of hyundai. Pls call me on [protected] for more details. Want conpensate. Pls respond and resolve.

Hlw Sir,
I sanjeev Advocate from Dharamsala (H.P).My elder Brother Ranjit Kumar S/O Sh. Omprakash R/O V.P.O bhagsu Nag Tehsil Dharamsala Distt Kangra has purchase a car i20 sports from Your Hyundai agency Kangra on dated[protected].But after a week there is a problem/defect in the left side window/ door of the driver i complaint but first they refuse they teach me and after when i show them the problem they accept it, then they suggest me that there is no part of car is available in agency but they will order as soon as possible. After that it’s almost a more than one month they didn't solve my problem till date .I am a Hyundai customer since 2005.I have a santro car. But now this time they disappoint me. Now I think I have to go to Consumer Forum to file a complaint against company..I hope you will solve my problem without filing a complaint..
Thanks
With regard
Sanjeev Kumar
Mob.No [protected]

I have purchase new santro sports cng model from aryan hundai amritsar as on 14.03.2019 my veh eng. no. G4HGKM99740 CHASIS NO. MALAF51CLKM051388 in the name of Balvinder Kumar. Dealer has not given the 3 gm gold coin scheme and did the over charging in insurance and Road tax. On the booking time the dealer also verbly commited to me give the 20 ltr petrol. In the base of we booked the the second vehicle i-20 magna for my friend. But after the delivery the dealer denied the above all things.More ever they have been toying with me falsey that they would give me the said above all scheme.They told me insurance price rs. 29373/- and Rc price 50682/- but given the cover note of Rs. 23510/- not given the road tax receipt.
Sir the is my first car but very bitter experience from your dealer the call me today to resolve my issue i waited in the dealer ship for 4 hours but at the end of the time they denied all the commitments.
please resolve my problems and oblige.
Regards
Balvinder Kumar
[protected]
balvinderk9.[protected]@gmail.com

I had given my ka-41, p-1056 (Fludic verna) on 25th february for the complete servicing and also towards insurance claim. (My mobile no. Sh suresh - [protected]) my major complaint was ac since we are about to land in summer. Also the verna original horn replacement. (In between i visited thrice and was not happy about ac at ali took the vehicle on 18th march & and given it back again on 19th since ac was not performing. Again they gave me back it on 20th. I travelled to mysore on 21st to find that it is not functioning again. The car was given at your authorised service center, rajaji nagar & mr. Satishkumar and balakrishna were responsible. I also attested the whats app message for your ready reference. Even though i complained at least four times they were not understanding the problem. They changed the blower, replaced gas and other parts related to this. It shows the person who is handlin ac is not having proper competency to do the job. They informed that they have replaced gas three times because of my complaint. How far it is true god only know. They cannot give this kind of explanation being a professional managed company. I also lost at least rs.1500 to rs.2000/- towards my four visits / diesel of the vehicle for checking / their misuse. They assured finally and hence took over the vehicle on 20th. I do not want to have any experimentation on the vehicle. They are now telling probably the compressor must have gone. If they now feel that the compressor is gone, then, hyndai has to replace the same without any cost. You can go through the same problem since many a times. Because of the incompetency of the service team i cannot go on spending the money. I need truly a professional work. The vehicle was with them for almost a month. If any malpractices are happening then, it is really sad and quite alarming. They were ready to hand over the vehicle at least three times in the due course. I was rigid on this part to get it functional. Probably some thing has gone bad inside their premises and needs to be checked in to. My vehicle should be corrected for all these problems without any cost to me. I already lost around rs.2000 for frequent visits & they have consumed quite huge amount of diesel. I called mr. Satish kumar on 21st from mysore and he has not responded nor called me back. I thought it is better to give complaint so that the hyndai person will do the job properly. Since i am using the vehicle for the past 7 years & i know its power & power of cooling. I do not want any vague answers. As far as insurance claim the work was done properly and i was happy. Mr. Anand had coordinated for the same. Thanks for his support.

The whatsapp message between me & mr. Satishkumar is attested here with for your ready reference.

[18/03, 15:10] shsuresh09: i have collected my verna ka41p1056 today and found that ac is not working and seems to be like earlier itself. Informed to balakrishna immediately. I left the vehicle almost for 15days. I feel the mechanics / supervisors who are supervising this work are not competent enough to understand the problem. I am really surprised to see the casual attitude. I came to know that the evaporator was opened and cleaned. What test did they conduct i do not know. It is very poor workmanship. I specifically raised this issue. Kindly reply back. The vehicle can be collected from me. I am spending lot of money for the same and even for the frequ coneyance to your shop floor. I am really disappointed.
Suresh

[18/03, 16:39] satishkumar - advaith: sorry for the inconvenience.
It will be taken care
Thanks

[19/03, 15:18] shsuresh09: dear sir, the pressure of gas (For ac) you must have filled to sustain even on the next day without any change in the pressure. If there is any change in the pressure or reduced pressure means it will directly affect on the performance. You must have checked immediately after filling of the gas. Kindly check the pressure tomorrow by around 11am. There should not be any change whatsoever. The blower of the vehicle is excellent from the date of purchase itself. Also the outside temperature as shown on the indicator is malfunctioning now. Earlier it was perfect. Yesterday evening the outside temperature was shown as 24 degrees against 33 at 2.30pm and 34 degrees against actual of 26 degree at 7.45pm in the evening. Somebody has fiddled with the same and is malfunctioning now. I asked the original verna horn only to balakrishna. Kindly replace with the original only. The entire amount is already paid. Kindly look in to in person to resolve the issues once for all. The cleaning of the vehicle was also not proper. I had given the vehicle for complete servicing and expect these to be done in a professional manner. People should not take it lightly even after complaining. Please do the needful. With best regards suresh

[19/03, 15:25] satishkumar - advaith: sure sir, we will take care

Sir im facing a severe problem with the performance of the tyres of my hyundai creta, now my vehicle coverd 20, 000km, the problem which i face is the chipping of all tyres. I'm facing this problem from 14, 000km onwards, i have also informed to nearest hyundai dealers earlier itself. They didnt even give me a favourable reply, they just told me that they mailed to that tyre company (Kumho solus). Also kinda experiencing less control over my car while braking.

I am in a shock how can a reputed company like hyundai can allow this low quality tyres to the customers. I want to replace my tyres as soon as possible. I am writting this with great hope that you will solve my issue fastly

Thank you,
Aayush

Dear team,
I bought my grand i10 car from beeaar hyundai mahanagar on 30th jan-2019 and its financed by allahabad bank staff college branch indiranagar but in my rc its wrongly mentioned allahabad bank aliganj branch which is not accepting by bank. When i contacted to salesperson he said i had to submit my rc after that correction i will get new one but i planned to go to delhi and its impossible to travel without complete documents. So please provide us solution at earliest.

I have purchased an i20 magna from tm hyundai udaipur on 25 may 2018. The sales executive mr afrar mohd misguided and didn't tell me the said model of the car does not have facility of smart key.

The very next day of car purchase i had visited your showroom for exchange of car and discussed with mr. Sharad mathur (Gm). He had assured me that the smart key facility is being launched by company on 11th of june 2018 after that the smart key feature will be installed in my i20 magna.

After 11 june i have been contacting the sales executive afrar mohd and mr. Sharad mathur, however till time no satisfactory reply from hyundai has been received. Today is 23 rd of march 2019 and the matter is still hanging.
So many times mailed and called hyundai customer care but till time no responce.

Name;:anurag kumar
Product name :i 20 magna
Purchase date 25th of may 2018
Registration no. Up62bm1555
Purchased from :tm hyundai udaipur rajsthan

Dear sir,

it is very unfortunate for me to write a very disappointing incident with hyundai. It all started with day1 when i wanted to have my own choice number the customer service was so reckless that they didn't give me number of my choice. Even after paying i got the regular number from rto. Later on i came to know that i had been given arena and maxline as my audio and video system in the car where as i had demanded the original hyundai music system.

These systems have been replaced and repaired frequently. On the latest repair i experienced something which was heartbreaking. I got system which included adult porn videos which was seen by my child who has not even entered his 5th class. This is an harrassment case where i have been received such torturing service. Being a lady i have always maintained my dignity and such vulgar services have disappointed me and i'm into depression where i after paying my hard earned money this is all i could get. The world is moving towards women empowerment. I hope hyundai realise this.

It's a request kindly take your car back or else i need to report to cyber crime and regulations for facing such harrassment.

Regards,

Ar. Varsha satwekar
Mob no : [protected]
Nashik

Creta sx (17k km running) has stopped during running on highway, fourtunately no vehicle was behind & not got any injury (May cause life) this is really serious safety issue. I got info from delear that it is because of dirt & mud but before this i used skoda for 125000km i never changed clutch plates. I am not happy with this incidence as monsoon is approaching now such thing will repeat again may cause damage again. There is proper reasoning from your team they charge me approx rs.25k. For sure this is not my fault.
In my view this is serious safety issue which u need to act on priority. How u will give assurance that such thing will not repeat. Also i need service charge approx rs.25k money back, as i get peanilised for nothing. How mud can enter into clutch why there is no arrangment of protection from mud i purchased this car because of sturdy features but at last i think this is my wrong choice. Please work on tjis & give me feedback