Hyundai Motor India Complaints & Reviews

Hi,

I bought a 2019 model hyundai xcent car (White color) at namakkkal show room, tamilnadu (Pin code-637001) with registration number "tn 88 e 6151".

I wanted to complaint about the bad experience we experienced at namakkal showroom. I had a santro car which we wanted to give in exchange on purchasing the new xcent car. When we go to the show room for the first time, the sales person there mentioned that they have same xcent 2018 model car which they can give for less price (Around 6 lakhs) compared to same xcent 2019 model car. After 2 days, when we called the sales person that we are ready to take 2018 model car, they said ok and they asked us to come to the show room at around 4'o clock in the evening on the same day. We made the cash ready and we were about to reach the show room, they told us that the car has been sold out to someone else. We got shocked as in the morning only they confirmed us that we can buy it in the evening, same day. We got highly disappointed. As there was only one 2018 xcent was left, since it was sold out, we somehow convinced ourselves to buy 2019 xcent.

And here comes the next disppointment. We showed them the santro car which i had to give them for exchange. The sales person told that they will not take old car if we are taking 2018 xcent and they will take old sanrto if we purchase 2019 xcent. And for your notice, they never mentioned that there is an offer of rs. 30000 for just exchanging and on top of that, the price of the exchange car will be added. They asked the car for cheaper price and hence we decide to sell it outside not knowing that 30000 exchange offer is there. And finally we bought the car tn 88 e6151. When my dad's friend mentioned that there is an offer of 30000 for exchanging after we purchased, we got highly disappointed that we were cheated once again. When my dad went and asked them about the offer, they were telling that 'we mentioned nah sir, that we will buy your old santro only if you buy 2019 xcent'. I swear that they never mentioned this 30000 exchange offer to us.

I highly regret for buying this hyundai car because of the cheap behavior of the sales person in namakkkal show room. I would like to mention the name of the sales person who we were in touch for buying this car. His name is eliyan. After i bought this car, my cousin wanted to buy the same car. But we told them not to buy because of the bad experience we had. And they bought tata tiago car 2 days back.

I want justice for the careless behaviour of sales person and i want you to take action on them regarding this issue. I also want hyundai customer care to give us the appropriate amount that we lost on missing this offer because of the sales person.

I also wanted to mention that my phone has auto call recording option enabled, and if you want, i'm ready to send them over mail for the proof.

Hope that you will take action. Otherwise, i will have to look for some other option to take action on them. I will never recommend hyundai cars to any of my friends/relations from now onwards.

Hi Hyundai,

Sub : Non-completion of New Car RTO Registration pending from 5 month

My name is Krishna Kantam Khandelwal. I am living at K3B, 3rd Floor, Khirkhi Extn. Malviya Nagar, New Delhi-110017. I have purchased a Car from your dealer "Raj Hyundai" Company name is Raj Cars India Private Limited on[protected] having showroom at 32, Sadhana Enclave, Malviya Nagar, New Delhi-110017. The Car Model is i20 Asta (O) CRDi Fiery Red having Chassis No. MALBM51RLJM573741, Engine No. D4FCJM627941 by paying total amount INR 10, 67, 287/- which include RTO registration fees INR 88, 000/-.

I was issued temporary registration certificate and they had promised that the registration will be completed within one week. I was continuously visiting this dealer showroom and making follow-up calls for the registration but they made petty excuses i.e. Nobody is at RTO Department, please call tomorrow, The registration usually take 15 days, Kindly wait etc.

Today, i visited at showroom again and met with Mr. Nitin (GM). He said that the company have used registration money in another purpose now we do not have any fund to complete and we cannot issue refund to you. Mr. Rohit Chadha is the Managing Director, I have made number of calls and he is not attending any calls.

It is a direct fraud case where my registration money has been forged by the dealer (i.e. Mr. Rohit Chadha (MD), Mr. GURUCHARAN SINGH (Director) and Mr. AMRESH KUMAR PANDEY (Director). I will be filing FIR against this company as well as Hyundai in case no solution is provided within 24 hours as I have lost my patience now..

It is a shame where the dealer of Hyundai Brand are cheating consumers openly in the market. I trusted Hyundai as a brand due to which I had invested my hard earned money in its product. But now it has been taken for a toll.

How can Hyundai India issue license to such kind of dealer without checking their background ? Moreover where are your internal controls ?

It is completely disgusting what I have faced with your company. It is my first Car from you and your guys have cheated me.

Request you to find me a solution immediately or refund my money immediately along with interest & fine that would be payable to the authorities for registration. The copy of all documentation are attached herewith for your reference.

Thanks

Krishna Khandelwal
Mob : [protected]

Dear hyundai team,

I own a second generation elitei20 car which i bought in may 2015. I was greatly impressed with the hyundai brand and after lot of research i selected this car for my family. Since i am an ex-service man, i brought this car through csd (Defense services depot) with my hard-earned money from the pension fund i received after my retirement from the services.

I should say that i was the proud owner of the car since the time i brought it from hyundai, and i had been a great ambassador of this product to my colleagues in my present organization which also influenced few of them to buy the same car for their personal use.

In the last four years, i have never missed any service/maintenance to my car and have always relied on authorized hyundai service centers for the maintenance of my car. Since i travel a lot for my official jobs, i only sparingly use my car for family trips and in four years since i bought it, i have run just above 20, 000 kms only.

This being the case, on one of my travel to chennai with my family on the high way the car engine missed a stroke suddenly stopped to my surprise. However, on giving an ignition the engine started but i could observe and hear that the sound of the engine was not normal for which i am used to, and the knocking noise from the engine could be heard inside the car. The car could still clock above 100 kms/hr but there was a noticeable lag in the performance of the car.

On reaching chennai, i took it to a nearest hyundai servicing center (Kun hyundai, ambattur) for investigation and analysis of the issue. They reported that the issue could be with one or two of the fuel injectors and will take 4-5 days for complete investigation and rectification. Since i did not have so much time, i asked them if i can drive back to bangalore for which they said it is okay to drive back but they advised that, i should hand over my vehicle to my regular servicing center for further investigation.

On reaching bangalore on 22 apr 19, i handed over my vehicle to trident hyundai service centre, whitefield for trouble shooting and for my annual service. Initially while discussing it was told that this could happen due to contaminated fuel but later, after days of investigation it was informed to me that it is due a faulty ecm. A quote for replacing only the ecm for rs.27737.00 is given to me.

My vehicle has done just above 20k kms and about 4 years old. At this juncture of my car’s life a problem in such a core component of the vehicle is not expected and acceptable. Unlike other mechanical components which is subjected to wear and tear, ecm remains in a static state and also can’t be susceptible to the owners driving style like a clutch plate for example. I stay in bangalore in a flat and my car is kept safely in a shaded parking area and is not subjected to any kind flooding which can be related to the ecm damage. It can only be said that it is a case of a pre-matured component failure.

As an owner of a car from your company, where am i at fault. Is this not hyundai responsibility to stand by their customer during such crisis and restore the faith i have with the company. I hope you stand by your tag line “drive home a relationship” and respect my patronage with hyundai cars.
I sincerely expect hyundai to support me in dealing with this crisis and able to reasonably share the responsibility in fixing the issue in my car.

Thank you

Your faithfully

Henry admiral
[protected]
Reg no. Ka53mc3181
Vin : malbm51rlfm101326

I own a creta, crdi, sx since 15dec, 2016. The clutch of my vehicle has been creating a lot of problems for quite sometime now. I was made to replace the whole clutch assembly in nov/dec last year due to extreme hard clutch. It was clarified by the attending technicians that the clutch system had been damaged due to extensive and faulty use. The same problem is brewing now after some 20000/25000km run of the vehicle. And same opinion has been offered by your workshop people.
But we own another vehicle and our driver and my husband drive these vehicles and no damage what so ever has been caused to the other vehicle till date.
I will be grateful if you get my vehicle checked up by an expert hand to advise way out.

Sir,

I would like to bring in your kind that i have taken delivery of grand i 10 manga on 30th dec. 2018 from jmv hundai bhiwadi
After 4 month and many communication on land line no. Of showroom as well as mobile no. Of gm sales i have not provided number plate of vehicle, further my phone call also ignored and not answered.
I have taken confrence call also through customer care on 1st april and 30th april and promised for provide number plate on next day but not. I am not happy with this sevice of hundai brand.
Pls. Invervenve in matter and resolved the same.

Detail are as follows: - reg no. :- hr36ae3603
Chasis no. Mala851cljm918656

Thanks
Regards
Arvind
[protected]

My name is kulwinder singh and i bought a elite i20 (Optional) car on 25 oct 2017 from raja hynduai motors india limited, bathinda, punjab. My car registration no. Is pb31s5468. I went to raja hynduai for car's third service (18200 km approx) on 24th march 2019. After car's service they submitted it to me but mechanic forget to tight the bolt of chmber of engine oil. After short driving whole oil of car is leaked and car stopped at the road. I parked the car at near petrol station and next day called the workshop service advisor. They sent a workcharge and after some testing they take the car to the agency on 25th march. After 25days they give me my car after repairing but the problem of oil leakage o[censored]pper part of engine remains the same. I called again the service manger. They told me to come to the agency. I went to the agency but they failed to solve my problem again because after reaching my home i reported the same oil lekage. Then again i call the workshop manager they sent a team of workcharge but they couldnot solve my problem. Now i am totally fed from the raja hynduai motors bathinda (Punjab). Now i though to be going for the court case in consumer and district court bathinda against raja hynduai gm and hynduai india motors limited gm and workshop manager.

I have booked a creta e plus model at your showroom at chandigarh on 18 apr 19. Ever since i have been trying to check from the dealer about its availability but i have not got any response.
Your dealers at chandigarh respond very differently before and after booking and that is disgusting. I have been interacting with two of your employees and their response is extremely poor - shilpa [protected] and didar [protected]
I request that my booking amount be refunded.
Maj gen balraj cell no [protected]

Sir,

My car hyundai grand i10 sportz variant met with accident on 09.02.2018 due to not working of abs.

While accident time life threatening issue - air bag not opened.

My car taken from the hyundai showroom, tuticorin (Peeyesem) within 18 hours met with accident.. My car registration no. Tn69bf3866

Vin no. Mala851cljm875874
Petrol

My vehicle met with accident on feb 9th 2019 due to not working of abs and not opening of airbag. I was discussed lot of time for this issue by orally. All oral discussions and replys not satisfied to me. Kindly may please give your valuable detailed report to me for my self satisfaction and maintain a good relationship with peeyesyem hyundai, tuticorin.

Hi sir,

This is mail is in regard that i have given my creta car for service at the talwar hyundai service centre - shaikpet (Nalla).

Sir, i have given my car for the service on 30th of the last month (I. E april) and they have got me back saying there was a battery issue and the battery was in warranty and today they have given a call back ending up saying that we cant give warranty to the battery, in return mr. Abhijeet kumar (Manager) has demanded saying that to pay 50% amount to the battery cost.

I just wanted to know when there is warranty left on the battery and ur company doesn't want to give warranty for the battery will u do the same to all the customers or only me i wanted to know or else u end up saying when u sell the car itself to give a letter stating that if the battery goes of for any issue when in warranty that hyundai isn't responsible for that.

It has been 10 days i have given my car for service and today they got back with this message, i am leaving my car at the service centre only so that ur talwar hyundai people can come and collect the car and keep that in ur showroom and show my car as an example saying that this is the car for which we haven't given the battery warranty before any person takes a hyundai car.

This is the 2nd time i am facing a havock from hyundai people last the same service people have created a big mess for the touch screen problem which i have mentioned and this is the 2nd time.

So sir, i just wanted to inform u that i want to take this issue a ahead by proceeding legally so that i can get justice on this issue.

I did a service on mgf hyundai desom branch on 8th march 2019, claim requested on 15th march 2019. Got the vehicle after full payment on 17th march 2019.
Still as per their confirmation i waited for the insurance amount to be credited in my account, but still they dint processed it properly. I was keep on following up and i am fed up now. This is the mail which i am seeking an updation from a responsible person.
I will wait for 2 more day, and will place the issue in all social media if i wont get any reply from your side.

Binoy
[protected]

Vechile no. Up32jp0818 date of repair 26.04.2019, advisor gaurav singh
Service centre : jsv hyundai gomti nagar lucknow

I have sent my car on 26.04.2019 and repair details was explained to concerned person properly. But when i visited to take back on 07.05.2019 i was shocked only few parts were repaired and claimed through insurance. Pics after repairs are attached. Paid service was also done by showroom without my consent and any estimate shared with me. My tool kit and air pump were lost from the car. When i asked advisor to explain the reason behind this non sense he denied to respond any thing i tried to meet some senior but unfortunately no body was there at that time. Finally advisor shared a feedback form after my repeated request for feedback (Form attached) and he committed that we will resolve your issue latest by day after tomorrow but till now problem is not solved.

I have purchased next gen verna new model in nov-2017. Within a 1 & 1.5 year my car trunk lock has not working. I have call to panchavati hundai nasik service centre & therefore 10 days before panchavati hundai showroom staff had came & remove the trunk lock & told me that this is defective lock. But still today they are not replace the trunk lock of my car, because of this i am unable to use my car from last 10 days, only because of my car trunk not close due to trunk lock not available in the showroom.
I am very surprise that after 10 days also trunk lock not available in the showroom.
So i am requested you that please arrange trunk lock as early as possible.

My name is satish thakur i purchased hyundai creata in 2018 which has a manufacturing defect as while driving its steering gets freezed which has risked my nd my familys life twice i have called hyundai india call centre twice nd theres no responce about my complaint from there just give me phone number or email address where i can get the help or i just need to talk to hyundai senior person and we have also sent a legal notice to hyundai which is even not answered by hyundai please help me as this is making hyundai indias name bad in the market

Dear team,

Please note that i booked, hyundai i 20 elite magna on 20th april 2019 and on 1st may i informed them that i will be purchasing the insurance by my own on which they agree. However, today i. E 8th may when i called capital hyundai for the delivery of car they are saying that you have to purchase the insurance from them only or they will cancel the delivery of my car. On that i asked them to give me the cancellation reason in writing which they are refusing.

Please note that my loan has got disbursed and the emi has started from today itself but i am not able to get the committed car.

Please help me in this regard.

Best regards,
Sumit ranjan

Sir,

I have purchased Hyundai Creta in Jan 2016 from your showroom in Pune. (MH 12 MR7555)

FIRST INCIDENT OF STEERING LOCKS WHILE DRIVING OF HYUNDAI CRETA.

After a year in march 2017, When I was driving for my office, in Konkan area in Maharashtra. I realised that the front tyre of creta might burst or air suddenly de-aired, i lost control as steering was not responding and creta automatically turned in 180 degrees and i with vehicle fallen in a big side gutter of road. suddenly air baloons openened and didn't get any injury.

I was in impression that the front tires definately burst. but when a vehicle towed and brought over the road from deep gutter, then I checked the front tyres, they were intact. At that time I was wondered that if the tyres were OK, then how steering turned automatically. I even not thought that steering might be locked.

then I took the creta to Kothari Hyundai service station in Pune, Discribed them the incident. and after a three and half month I got the vehicle repaired. At time it was told to me by hyundai team that everything has been checked, all necessary parts replaced and nothing to worry.

SECOND INCIDENT OF STEERING LOCKS WHILE DRIVING OF HYUNDAI CRETA.

After a 2/3 months I was driving in Pune city at 30/40 Kmph, then I suddenly realised that steering wheel locked, i frightend and slow down the speed and immediatly called to the person of hyundai kothari service. He told me to off the ignition and again start the vehicle and come immediatly to hyundai kothari service. I took the vehicle to service centre, and told them the incident.

after 10/12 days, they handover the creta to me, telling that the steering column assembly has been changed and nothing to worry. the steering will not lock again.

THIRD INCIDENT OF STEERING LOCKS WHILE DRIVING OF HYUNDAI CRETA.

Now on 3rd march 2019, when i was driving in pune city at 30/40 Kmph, same problem happened while all my family were in the vehicle. I immediatlly contacted the Hyundai kothari. They told me to take vehicle at their service centre. I off the ignition, and restarted vehicle again, then the steering was quit normal. On 4th march, I drive the vehicle to service centre and told them to look into the matter. and i also told them that I am not going to take vehicle back without written assurance by Hundai that steering wheel will not be locked in future.

as on today more than 15 days passed, i called them frequently and visited the service centre 2/3 times, they are saying that they has sent the email of my vehicle problem to Hyundai, but reply is still

not received from Hyundai.

So, Please look into this matter seriously. As This problem could result in serious accident and my and family members life could be loss.

Thanks,

please reply to this email

[protected]@gmail.com

Mubin Pathan H/O Dr. Safiya Pathan,

B11/908, Bramha Avenue,

Kondhwa Kh, Pune 411048

Mobile-[protected]

Dear sir,
On 17 feb 2019 i purchased a new creta from fairdeal hyundai kanke road ranchi. The experience i had with the staff at showroom was horrible. Everyone from salesman (Sh soni) to sales manager (Sh niranjan) to gm (Sh chaturvedi) seemed to be cheaters. After i made my full payment they backed from all committments of discount/ accessories. Even they threatened me not to deliver my car. On lot of heated argument i could somehow get my car delivered.

Then started next chapter of registration of vehicle. They were not getting me the rc of my vehicle and all by calls went in vain. Then i called hyundai customer care and some how my issued started moving towards resolution.

This kind o[censored]nprofessional behaviour is not expected from hyundai.

Dear sir,
I am purchesd i10 era car 2013 model on date 27 june 2018. I have drive only 5000 km only. On date 26.03.2019 car was overheated. So i was submitted my car prince hyundai ujjain on date 27.03.2019
They was cheak complaint and tell them ur car hose colent pipe leakage. So company solved every problem and get full service. They return my car after 3 days. But after one month 5.5.2019 my car always overheated only 70 km. Run.
I was drop my car nearest service center srashti hyundai dewas.
Sir i request u pls cheak my car properly by good engineer. Beacause supervisior dont get the ans. Properly and told them ur car have major problem and their solving amount approx. 40000.
Sir, i know ur service is very good so kindly help me. And pls cheak to my car by good engineer.
Your regards
Shailendra
Ujjain m. P.

Complain regarding services. Dear, sir. I have given my haundai creta car no-gj01-rs0918 at haundai service centre, near-sindhubhavan, ahmedabad for regular service. Service engineer has not taken proper care during service. After servicing when i go to change oil, i seen that there was no coolant in the car. Very few coolant about 200 mililiter which was of very bad quality. Means it was like water. There was no density of coolant. So, i immidiately add the about 4 cane coolant at shell petroleum pump near prahlad nagar garden, satellite, ahmedabad. Your service engineer has not taken proper care. It seems negligence of your engineer. Pls take appropriate action against responsible person. Thanks, amrut patel. [protected]

Dear management (Ceo)

Hi... My self ankit singh and i m owner o[censored]p 70 eq 6714 from (Prayagraj) allahabad purchase date 06 12 18, i20 sport with few month latter, accident vehicle and i ll claim for vehicle, insurance d. K singh confirm claim and said mr. Shubham and veenit for 2 weak after vehicle is ready but 3 month 15 days days after vehicle not done they r saying every one give me no. Of days and time only. And (Arm) name naini workshop arm name is (Maheshwari) she said what i do sir, because only one maniacal i have only and he also leave home town marriage go outside, all hyndai gp hyundai workshop only depend for only one mechanic,. No i have any solution please give me my vehicle return. Otherwise i ll case file of your company against consumer court and high court of allahabad because my home town date of marriage 12 may and 08 may of tilak ceremony

So i ll request you mr hyundai ceo or chairpersons, or any g. P. Hyundai i hope you understand otherwise i will see u in court

Ankit singh parihar
[protected]
Up70eq6714
Chassis no. Malbm51bljm587067
[protected]@consumer-voice.org - send it already mail

Against order# n1219-[protected], several requests has been raised and yet not derived to a conclusion.

Car booking amount was paid in the month of october during hyundai ongoing offer to pay rs.11, 100 in advance for new santro car booking prior to the launch and get the full refund the car is not opted to buy.

The consumer opted for not to and have called & emailed as many times to get the refund, however no resolution so far.

(M):- [protected]