Ibibo Group / Goibibo Complaints & Reviews

They cheat you in ways in a very crooked way. Not explicit in what the cancellation rules, charges are, and what they mean exaclty by their new Rs.2000 cash back offer 'GET2000GC'. It doesn't mean that you can get Rs 2000 off your next purchase with them. Its only 5% of the 2000 cash back that you can use for your next purchase with them.

From my experience, my advice would be - take you business elsewhere....

I have made a Hotel booking on 21 Dec 2015 at 14:35 from Kotak Mahindra Net banking eStore which takes me to Goibibo portal eventually. I have done two bookings, one using my account and one using my wife's account and paid the amount using my Kotak Credit Card. I have got the Booking ID after doing the bookings with this platform. Below are the booking IDs. - HTLC5M6WJA (Costing Rs. 2068) - HTL7ZDU9UT (Costing Rs. 2068) These bookings...

Goibibo just takes money and never does any follow up. It's the user who needs to do everything from confirming hotel and managing check in timings. There is no use of this app and not reliable at all. It's better to use other apps like Oyo which are more user friendly. Their customer care is worst.. They don't know what they are for...

Hello, I tired booking a ticket from Bangalore to Hyderabad on with December but the payment was said failure and the money went from my a.c. so I booked it from another a.c...pls transfer the money back to my ac...

Hi, I have booked hotel room with goibibo web site and found that it is auto booked and there is no confirmation from the hotel. Due to this mess up i have to suffer on my travel day. I have found that hotel room is not confirmed from hotel but it is confirmed from goibibo. I have tried contacting the goibibo customer care and they keep saying that we are trying to book. Due to this i have suffered a lot and in terms of money i have to...

Dear sir/ mem when i put my email id for sign up your system say my id is already ragester when i put my id to forget pasword then your system my id is incorrect. So please suggest me what to do...my email id is [protected]@gmail.com...

I have booked two rooms through goibibo with booking ID's HTL6P7UC67 and HTLSQA5MBT on September 12th 2015. Booking was done for dates 25th-27th December 2015 at Bella vista hotel in Munnar. I have paid Rs.5734 for each booking which amounts to Rs.11468 for 2 bookings. When I have reached the hotel on 25th December, they refused to allow me to check in as previous payments form goibibo were pending to the hotel. I kept calling to the customer...

I booked a hotel and cancelled after 2 days. On Booking confirmation email it was clearly written that it is free cancellation. But when I cancelled the Booking they didn't refund me full amount. When i am complaining this issue they making me to convince like this is their policy but it was nowhere written and informed before....

Travel Date Dec. 30, 2015 Booking Id GOBUS5D[protected] pune 20:20 bangalore 10:00 I booked a ticket from Pune to Bangalore, i selected name as Mr. but after payment confirmation it came as Miss. I called to customer care and they said they cant change name. What if Bus operator deny to take bus, all money going to waste....

We have booked Ihop Sanjivani Resort on 26th Dec from Goibibo mobile app. We have received email that booking is confirmed. After reaching at hotel we came to know that our booking is not there. Hotel persons not confirmed the booking from there side still we have received Mail from goibibo that booking is confirmed. After several calls made to goibibo they have gave us choice of some cheap lodging after refusing that lodging from our side...

This is in reference to my booking id HTLYKWZSX7 which was booked on 14 Aug 15 for hotel room at Chandigarh. When we reached there the hotel staff told us that there is no such booking here . we have pgi entrance next morning, it was a like mental torcher to us . the hotel booking address was FABHOTEL SECTOR 17 sunbeam premium 22-B, udyog path, sector 22, Chandigarh 160022 . date for check in was 14th Nov 2015 & check out 15th Nov 2015. Vendor...

I had booked a flight from Kolkata to Bangalore for 28th december and my actual flight timing was 9:20 pm and i was suppose to reach Bangalore by 11:50 pm. As i reached Netaji Subhash Chandra Bose International Airport, Kolkata for my departure i came to know that the flight had already left at 6:00 pm but Goibibo did not give me any information about it. I was totally unaware. They did not send me the information in the phone numbers i provided....

I had booked hotel Regenta reference booking I'd HTLYQZXVQC and HTLYTEDRYR This was done a week before our travel date on 26th. Today on reaching the hotel we were told that no such booking was made inspite of me showing valid and confirmed vouchers. You cannot begin to imagine the embarrassment we had to face after driving from Delhi to Jaipur for our wonderful weekend holiday. Did you know that the average wait time for your call centre...

Subject:requesting for refund I had booked a ticket of worth 430 amount has been debicted but my tickect was not booked. purchase worth of Rs430 on POS UTIS2I11 at IBIBO GROUP PVT LTD BANGALORE IN txn#[protected] REFERENCE NO:POS PRCH POS[protected]...

Hi, i had booked 3 tickets on 11/12/2015 for the date 24/12/2015, i paid 3000 online, and on 24/12/2015 on the day of departure i got a message saying that the tickets has been cancelled and the amount will be refunded. i dont want refund, i want rearrangement or a case against goibibo. i have no money to arrange by myself and i have applied for leaves from my office, i want goibibo to arrange the tickets or do a compensation of 50000. Fifty...

I have made booking for hotel at Goa from Goibibo from 28 Dec 2015 to 01 jan 2015 for 03 rooms and 04 rooms. while doing cross check with hotel i come to know that property is changed from La Gulls Court to Ilodg and my booking is not forwarded to the Ilodge. I have aware all about this to goibibo customer care executive. they have ask me for 24 hour to sold it out. but i had not got any response or revert from goibibo. i have make call to...

I sachin. I am living at delhi. I saw my bank statement, there is a debit of total rs 1010.84. /- to ibibo web pvt ltd. On date of b/w 24 to 25 december 2014 . I have not done any transaction with your company. So why money has been debited from my account. I already sent a copy of receipt debited money from my account on your registered mail. Please credit that money on my account....

I have booked air tickets from goibibo from trivandram to amritsar. Is offer for rs.2000/- cash back, but after booking i have confirmed no cash back is credited...

I made a ticket booking on 18-Dec-2015 for a travel on 24-Dec-2015 from Chennai to Hyderabad. Amount is charged and ticket not confirmed. I created a ticket to fix the issue and called many times but no positive response from the team. They tried few call when my mobile is engaged and left untouched. Goibibo teams response is very poor and not customer friendly. We request you please take action against the issue and safeguard the customers...

Booking reference : 80O56K I have cancelled my flight ticket on 23rd november 2015. My flight fare was 7727INR for which goair deducted 4229/-. So the balance amount is 3498 rs which they have transfered to goibibo which goibibo have yet not transfered to me. I have mailed twice regarding this issue on mail id GANESH.[protected]@IBIBOGROUP.COM given on the receipt of cancellation i have. Please look into this matter....