Ibibo Group / Goibibo — paid hotel room booked through goibibo website not allowed by hotel

[email protected]

from Ambala, Haryana

Address:

Ajam Khan, 44, Behind Kalka Mata Temple, Ganesh Nagar, Pahada, Udaipur, Rajasthan, Udaipur, Rajasthan, 313001

I have to inform you that i had on[protected] booked one room in oyo 29832 hotel trishla, bhopal for the period from[protected]vto[protected] through goibibo website and paid the room rent of rs.861/- through online payment.

Goibibo booking id: htlhr8ssc3, pnr no. [protected] andadvance receipt no. Is hdar[protected].

However, on reaching bhopal, hotel trishla had refused to accept the online booking and denied me hotel room based on paid online booking done through your website. They informed me that they are having dispute with oyo and they are not accepting paid online bookings.

I had called the number given in your message (I. E. [protected]) several times but the person attending the call didn't respond honestly and connected my call with other people suffering like me.

I had no other option but to make alternate arrangements by paying cash.

I therefore request you to arrange to provide refund me my hard earned money immediately since i was denied room by hotel trishla, bhopal despite booking the room by making online payment through goibibo website.

Please resolve the matter urgently.

Ajam khan
Mobile : [protected]

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Comments

nitin mamodia

from Mumbai, Maharashtra

Hi,

I am trying to delete my account permanently. But there is no response for same.

I am trying to delete my goibibo account permanently. I am not getting same. Basically i want to unlink it with my phone number and email id.

Regards,
Nitin

Ashwani Koshle

from Mumbai, Maharashtra

I was booked a payal travels bus from goibibo jeypore to raipur for date 9/10/2019 in the name of durgeswari koshle the bus was cancelled.your provided no is also not responding I need my money back.pnr no is[protected].RBNB4E4PXMA

[email protected]

While applying for Anna university transcript online on[protected], one transaction failed showing some error but amount deducted from my Federal bank account(Reference id[protected].This amount is not refunded. I had to make payment again.