Ibibo Group / Goibibo Complaints & Reviews

On 28.8.19 I booked one hotel room at oyo 316 Hotel brigade Royal bangalore and I already made payment also. But the hotel managent didn't provide room and they said the reason Ibibo don't pay them for any booking so they will not allot the room. My money also deducted. When I'm chat with your customer its really irritating service telling u sincerely. If IBIBO didn't sort out this issue I never use this app in future and also I file a case...

I have booked a flight ticket through goibibo.com to travel from kannur to hyderabad (Goair pnr s4ul8s & goibibo ref ng8s4ul8s) on 6th aug 2019 under the cancellation protection scheme. As per the cancellation protection the ticket needs to be cancelled 25 hrs prior to the departure of the flight. On 5th aug 2019 at 12.30 am onward i tried to cancel the ticket, however, the website was not allowing me to login using my email and password...

Good Day
This mail is in regards to your Booking Id - AMDVLFEU8
i booked the ticket from Kuwait to Srinagar
Jazeera airways kuwait to delhi
Air india Delhi to srinagar
jazeer a pnr no SYEE7A

As jazeera delayed 1 houre 17 mnts after i cant take air india flight due to delay of jazeera airways

i try to conatct you so many times but reply
my email id [protected]@gmail.com...

I was subscribed with ibibo.com and i had an email account with them. They discontinued their email service and hence my email account has also been discontinued. I want to complaint about my data lost which was stored in my emails, i also had some useful and important emails which was needed for future use. I would request you to lodge my complaint and tell them to provide the data that was in my email account. I hope for some required action...

Booked flight ticket from chennai to guwahati (Stop over at kolkata) through goibibo. The first leg of the flight from chennai to kolkata was booked on vistara airlines on 11/mar/2019 for travel date 17th aug 2019. The vistara flight no: uk733 with pnr: kmvsva for four passengers. Received confirmation of flight booking from goibibo and subsequent reminder closer to the travel date. On 17th aug 2019 we reported at the vistara check-in counter...

I triesd to book a flight ticket from mumbai to trivandrum. The amount get deducted from my account but booking not done. I have contacted my bank and they are saying that the amount deducted. But i am unable to contact any human in goibibo and can only use the chat option which is giving only automated reply asking me to contact my bank. There is no one to listen to my complaint and i am having a worse experience with goibibo's poor service....

Cancellation ticket pnr no. Ctc251560 and amount rs. 515.20

The booking ticket for bus which from barast to digha as on 03 august' 2019.

Ticket no. Rbn94tx82s9 whcih was cancelled on 07.08.2019.
My mobile no. [protected]

I yet to refund my money although 14 days over from cancellation date. Please transfer money my below a/c. No. [protected], bank of india, ifsc code no. Bkid0004325...

Hi, today 27/8/2019 i have noticed that using my mobile number ([protected]) and a fake email id [protected]@dummymobemail.com an account has been created with goibibo.
And a booking has been made and cancelled.
Goibibo customer service could not be contacted, and i fear that by opening the account i'm now in risk of losing my confidential by the user of that fraudulent email account holder and i need goibibo to take immediate action...

I wished to book flight tickets from jabalpur to surat on 04 september 2019, which not by my mistake got confirmed on 09 sept 2019. Within a few seconds, i contacted the customer service executive to inform them of the error. The customer service executive instructed me to book the tickets again. I did it and the refund amount due to cancellation which goibibo said, i was eligible for, was just rs. 84/- i lost more than rs.6000/- within two-three...

I have booked hotel at Aurangabad, at Oyo 29595 Hotel Samrat, and I have get confirmation mail from Go Ibibo but Hotel is saying your booking is not come yet, so regarding that I have call customer care but they are not supporting me for that, i was on call for 20 mins but no one responded my call, I want my refund. It is not expected, I waited near hotel for 3 hours, I want my refund any how....

We booked a room at hotel solitair nagpur (Maha.) from 22 aug. To 24 aug with terrif rs.2186/-. Goibibo booking id - htll7sb9sg. Hotel booking id -[protected]. Hotel refuge to give me room on this terrif and demanded rs.3000/-for 2 night stay. For avoiding inconvenience to my family i paid rs.3000/-for room. This is clear cut case of cheating with customer by hotel and oyo. Please look into the matter immediately and short out such problems....

Array

#29308592

During the official trip i was supposed to stay in suite at hotel lrc zirakpur banur highway.

Reached hotel at around 4pm and was denied check-in by hotel authorities. I called goibibo standing at reception however, executive from goibibo "sunny" said that he has to follow process and can't switch me over to another hotel. He said process would take 35 minutes to resolve however, till date those 35...

Sir i am regular customer of goibibo i am nagpur i saw goibibo office shop no 50 opposite nagpur railway station the person who is on desk chatting to his gf i distured him because wanted some quiry regarding the bus as i new in nagpur he talk harshly instead of helping me he talk me rudely and had abused me sir is this the way to sort out the quiries of customers i reslly dont like i am very old customers of you please see to it...

I booked my stay in oyo 43028 hotel
Tranquil (01, dss30, old court complex, rajgarh road, phuwara chowk, hisar). My booking id is
Goibibo booking id: htluasngpu
Hotel booking id: [protected]
Advance receipt
Number: hdar[protected]
Date of booking: aug. 24, 2019, 6:04
P. M.
I paid ₹481 online before reaching. I called the hotel owner to confirm booking according to message i got from...

Dear team,

I have booked for international flight ticket and received hotel voucher code..

Issues
1. There was procedural lapse in booking..
2. I could not use hotel voucher since the code was not working
3. Slow or even worst response.. Hotel coupon voucher clarity is not received even till date..

I am really irritated with goibibo response..

Abhishek peetybr...

As per the payment I made to goibibo on May 25th through online transaction of Rs.6107, I had received a mail confirming the stay from 5th June to 9th June with Booking id- HTL6B553L9 in Hotel safa INN, trivandrum...On my arrival I was informed no booking was done in my name and goibibo is replaced and oyo has taken over the hotel and I tried contacting the goibibo but in vain. Mails were not replied.....

Refunds not received as listed below but as per irctc & goibibo money refuned :

Booking 1
Pnr [protected] trndfdl8vnmy72 booking id
05:45 pm ald allahabad junction
19h 30m 1 passenger (S)
01:15 pm ddn dehradun railway station
Train name: sangam express - 14163
Quota: general quota
Class: 3a
Refunded

Booking 2
Pnr [protected] trndfdl5rgas99...

Hello sir i want to inform you that i booked 2 rooms (Booking id - htl8xwwvxv) in a hotel (Oyo 19995 hotel grand heritage) via goibibo for 4 person (For my father, mother, sister and my sister's husband) for 2 days (From 20nd - 22nd august). My family traveled all their way from odisha to mumbai and reached the hotel in between 12-12:30pm and to their surprise their check-in was denied as hotelier said that goibibo don't pay them for any...

My air ticket from srinagar to ahmedabad on 5 july 2019
At 1.05 pm pnr i5fvny of spice jet sg 739 according to these i reached ahmedabad at 3.20 pm when i go to airport
Airline person says there is no direct flight from srinagar to ahmedabad so tehy gave alternate ticket for next day at 12.10 pm via delhi that is i am reaching ahmedabad at 9.0 pm
Total loss of time : 27 hours also i expense for one another staying daysbr...