Claimed

ICICI Bank Complaints & Reviews

3.3
Last updated Mar 26, 2024
Complaints 23606
Resolved
14213
Unresolved
9393
Quick Links
Statistics
Share
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ICICI Bank
Customer Service Contacts

ICICI Bank Phone Numbers

Toll free
1800 103 8181
1995
932
1800 228 181
748
453
Phone
+91 22 2653 1414
902
551

ICICI Bank Website

ICICI Bank Head Office Address

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India
400051

ICICI Bank reviews & complaints page 1103

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
C
Charu Aggarwal
from Delhi, Delhi
Report
Copy

Limit Reduction by more than 50%

Dear concerned/ all,

I have a credit card from ICICI Bank which is being used by me for over three years now. My payments have been quite regular and I have never defaluted on any dues. In fact, off late i have been making the payments much ahead of the sur data. My limit on the card used to be Rs 77, 000 till a week back. This is despite the fact that I have a card from another bank (on the very same credentials) with a credit...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
I
indiazz
from Mumbai, Maharashtra
Report
Copy

SMS REMINDER FOR NON PAYMENT OF LOAN DUE

Dear Sir/Madam,

I was shocked to see one msg which I got on 11th July 2009 at evening 05:48:58pm Stating As Follow

TA-ICICIBNK
" EMI of Rs. 140000 is overdue for you ICICI Bank Loan Ac LLMUMXX2815, as on 31 Jun 2009. Please pay immediately in cash at any ICICI Bank branch.

Sender: TA-ICICIBNK
Sent: 05:48:58pm
[protected]

I was amazed to see according to...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
A
Ashish
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit Card Limit Reduction

I am ICICI Bank Credit Card customer for around 5 years and enjoying credit limit of Rs, 99, 000 on my Titanium credit card. I have registered with ICICI Bill Pay to pay my 2 Mobile Bills, ICICI Pru Premium. Apart from that I use this card in making my regulary fuel expenses, grocery purchases, etc. I have my ICICI Pru Premium due for 13th July 2009 and I happened to receive an SMS from ICICI on 9th July stating they can not process my bill...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
s_rudrawal
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ICICIBANK

Sir ICICI bank has deducted my money with out information regarding QABChgs, apr-jun09+ST77 INR 827.00. Request you to plz see in this matter and help me in returning my money...
AC no:[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
7 Comments
Report
Copy
M
m.uday bhargav reddy
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding transaction

Dear Sir/Madam,

I am Mr M.Uday Bhargav Reddy an account holder of SBI Bank, Proddatur Branch, Kadapa (Dt), Andhra Pradesh.My Account number is [protected] and ATM card number is[protected].I did withdrawl of Rs.3, 000/- from an ICICI ATM center from proddatur branch on 6thMay2009, the Transaction was denied, but the amount of Rs.3, 000/- was debited from my account.ATM ID was S1CW4587, TXN:8106 and Complaint number/Clue...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
Yugandhar.Yatham
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding raising dispute for transactions on my card, Complaint

I have been suffering from this ICICI Bank System, neither they are not resolving my issue.

Please see below for my concern i sent as FAX/Email as per ICICI customer care so many times, but haven't get any solution as yet...

_________
To,
Manager
The ICICI Credit Card Division
Subject: Regarding raising dispute for transactions on my card, Complaint
Number: SR[protected]br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sagar Shinde
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ICICI Bank ATM

There are 3 ATM outlets I have been to in Ghatkopar from yesterday and at all 3 i was not able to withdraw MY MONEY because there was maintainance going on ( as per the board they put outside ) but the fact seems to be something else. Is ICICI bank OUT OF FUNDS ? can ICICI bank not afford to run the ATM outlet's overheads, in the last few months they have shut down their 2 ATM outlets in Ghatkopar and relocated them in new places one...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Sudhindra
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NAV Allocation delays

HI,

I paid my premium for my policy on 4th June and ICIC took my money on 4th but allocated NAV only on the 15th. I am in loss of 18K for 11 days, will someone address this issue.

I get remainders to pay premium 1 month in advance, wonder what if I pay it 1 month in advance

Regards,
Sudhindra...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
N
NARENDER KUMAR GOYAL
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DEMAT SERVICES PROBLEM

Sir/Madam,
I have a demat a/c( No.IN[protected] in icici bank, Rohtak branch. My name in the pan card & in demat a/c is slightly different.(i.e. Name in PAN Card - NARENDER KUMAR GOYAL, and Name mention in Demat A/c - NARENDRA KUMAR GOYAL). So icici bank have blocked my demat a/c. i have done contact with icici bank many times, but they are not providing solution of this problem because of it i am not able to do transaction...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ramadas H P
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non reciept of Maturity Amount

Dear Sir
This refers to the following details of ICICI SAFETY BONDS - 1998 - SERIES I which was alloted in the name of Baby H R ARADHANA with Guardian Name Ramadas H P :-
Customer Identification No. = 1695149
Folio/Bond Holder Number = 3098223
Sir
We have contacted the ICICI office several times and always they ask for written complaint and we have given nearly five times and called call center for the same....
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
N
Nirdosh Kumar
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

careles ssystem process

Dear Sir / Madam,
Myself Nirdosh from Rohtak ( Haryana) having one saving account in ICICI Bank with account no.[protected]. i have dropped two cheques ( issued in favour of me from icici bank itself ) witn no. 507277 and 512612 & amount 11781/-, 9958 respectively on 16-06-09 from noida sec -16 but after 25 days till now it is not credited and i have long communication with the bank nobody is ready to repley . call center says...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kevin Patel
from Bengaluru, Karnataka
Report
Copy

ECS

I Have been paying diligently for the last 4 years and now i have changed jobs and my salary is not available till the 10th as opposed to the 1st. My ECS goes out between the 5th and the 9th and i have asked the bank a million times to either change the date of the ECS or accept manual payments, but they refuse to do either and are charging me late fees and bounce fees which come close to my EMI amount.

I have asked them to...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
Anoop Kumar Lakra
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non Dispersal of Cash from ATM and charged for that

Hi,

On 5th June 2009 I was withdrawing money from HDFC Bank ATM (Tesco, Whitefield) using my ICICI debit card for amount 3500/-, the transaction timed out and I didn't get the cash at 18:20:40 hours. I tried again second time for the same amount and then I got the cash at 18:21:56 hours.
When I checked my statement there were two withdrawals of the same amount.

I raised a complaint to ICICI Bank...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
Inacinha Baretto
from Thrissur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non-issue of NOC,post foreclosure

hello, This is in furtherance to my complaint to customer care that my loan was foreclosed on[protected] and since that i have'nt received my NOC.On frequent enquries at the local branch at Panaji Goa, one Mr. Sajjid told me that it would be done but he has started to play dodging games with me.Earlier to this the same Mr. Sajjid harrased me by telling me to foreclose my loan at a higher penalty of 5.62% when what was applicable to me...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
D
Daya Shankar Shukla
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud case of credit card

I M having salary account with icici bank and they have lien with my account with one of credit card which one that i m not using card no.[protected] Name of Daya Sachar Shukla (my name is Daya Shankar Shukla) claimed 27000/ rs. this card is not belongs to me but they are saying you have to pay this amount then only they will solved this problem. can you give me any solution .


Thanks

Regards
Daya...
Helpful
Be the first one to find this review helpful
Found this helpful?
17 Comments
Report
Copy
D
Dr. Sanjay Kumar Sahay
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

AMOUNT DEBITED FROM MY ACCOUNT BUT CASH WAS NOT DISPENSED

On 01/07/2009 I tried to withdraw Rs. 5000/- from ICICI Bank ATM [ S1CW2847 ], Ambedkar Chowk, Aundh-Khadki Road, Pune from my State Bank of India saving A/C No.[protected]. I got "TRANSACTION DECLINED", "UNABLE TO PROCESS", "TXN NO: 4084" slip.

I surprised when I came to know that amount is debited from my account i.e. showing withdrawal of Rs. 5000/-. Therefore, I would like to request you...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Abhay Ohri
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Utility Bill payment service failure

Dear Sir/Madam,

I received a call from ICICI bank representative for subscribing to the utility bill payment service. I accepted the offer and got subscribed. I was confirmed that bill is not paid for the 1st month after subscription, but the complaint is for non-payment for the second billing date. Before the date of my bill payment, i confirmed twice at ICICI bank customer care that my bill payment shall be done by the bank...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Nishar t m
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

icici ATM Complaints - Lost Rs. 3000

Dear Sir,

sub : Did not receive amount from ATM after Failed Transaction. dated on 10 june 09

I had made a failed transaction at an ICICI ATM ( ATM ID : S1CW3817) at Kaloor, Kochi - kerala on 10th JUNE 2009 for Rs. 3000/- . All I received was a message stating ‘TRANSACTION DECLINED ’ and I didn't receive the amount .
After that I went to the HDFC Bank ATM at Kaloor, Kochi - kerala and...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Manojkumar D Poduval
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassment and unwanted billing to my account

Hello,
This is Manojkumar Poduval, an IT professional from Mumbai. This incident dates back to July 2008.
I was fooled by a representative from ICICI who brainstormed me to purchase a credit card (number: [protected]) from ICICI which offered me the Life Insurance policy. This happened in July and i received the card in the same month.
The policy was associated with ICICI Lombard and the agreement was that I had...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Dheeraj Agrawal
from Delhi, Delhi
Report
Copy

Complaint regarding Nano Loan

Dear Team,

I have been alloted Nano in the first lot itself. I had taken a bridge loan from ICICI and now I want to convert it to full one. For this I went to your branch at Delhi. Based on the particulars furnished by me, the gentleman was kind enough to announce that I am eligible for one. The first shock came with interest being charged at about 15% with SBI announcing loan starting from 8-9%. Anyways, to add to the misery...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy