ICICI Bank Complaints & Reviews

Hi, we're from ICICI and are sorry to hear about your experience. We will call you and work to address your issue.

Dear Sir,



I would like to draw your kind attention that we have an EDC Machine of your bank having the MID NO:[protected] & TID NO:[protected] in the name of Vishal & Company. On 10.07.09 we had a batch close of Rs.52139 but till date the amount has not been credited to our Account, regarding that we have already complained to customer care service and they have given us Ref No:-SR[protected] but the amount has not been credited.



So its our kind request please look into the matter seriously and credit the amount as soon as possible.





Thanking You







Yours truly,




For Vishal & Company


[protected]

Hi, we're from ICICI and are sorry to hear about your experience. Please write to us at [protected]@icicibank.com with your account number and contact details. We will call you and work to address your issue.

i want bank statement. against two wheeler loans.
my a/c number LTBRD[protected]
MY PH NUMBER [protected]

Hi, we're from ICICI and are sorry to hear about your experience. Please write to us at [protected]@icicibank.com with your credit card number and contact details. We will call you and work to address your issue.

Hai,
This is Madugula Santosh Babu. S/O veeraiah. My date of barth is[protected]. I was taken a personal loan of Rs 1, 00, 000 in the year of 2007 for 36 months EMI . I didn't receive any documents regarding this personal loan. I have forgot the month (loan amount receiving date). So i requisite you that Please clarify the last month of installment.


With best Regards.
M Santosh babu.
mail: [protected]@yahoo.co.in
cell no: [protected]

I’d like to introduce you myself as Bhanu Pratap Singh, resident of House#3089, Sector-23, Gurgaon-Haryana.
This is regarding my two cards with ICICI BANK Ltd. As below:
1. Gold Credit Card – [protected]
2. Loan Card – [protected]
The above said cards are overdue for payments due to irregular payments. However, I am in touch with the ICICI Bank certified agencies for settlement of the above cards.
Unfortunately, I am not being treated well and decently by the agency presently handling my case. There are 2 persons visiting my house many times a day and behaving indecently with my family. They are namely Pawan and Rohit Yadav. Nor they are cooperating with me so that I can settle the dues. Below are point wise mentioned several problems I am facing with them:
1. Indecent behavior
2. Visiting my residence without any prior intimation
3. Visiting my residence at odd hours(late night)
4. Forcing me to make payments at the instance as and when they visit suddenly
5. Threatening me and my family
6. Calling me at my phones many times a day and even at odd hours
7. Discussing with me for commission
8. Forcing me to make immediate payments in full


I’d want to explain you regarding the 8th point. I am requesting them to help me settle the dues providing me 5-6 equal Installments. But they are coming up with no solution and asking me to pay full amount in 1 shot, which is not feasible to me as my income resources are limited.

I’d want to request you to kindly handover my case to some of your agency whose people are decent, educated, and cooperative enough to deal with.
I hope someone from your side would take a positive initiative ASAP. Else, I’ll get bound to contact the consumer court and other consumer help lines to get the matter settled.

Thank you very much for your cooperation in advance.
Best Regards,
Bhanu Pratap Singh

Mr Bhanu Pratap Singh, Kya yaar Singh ho kar dar rahe ho!!! the very first thing is they wont touch you they will never ever torture you physically!! OK! if they do, then we can screw this BANK and we can suit a case againt ICICI Bank, so keep in mind that they wont do anything like this, now secondary just go to your local police station and loged a complaint against them! keep that FIR copy with you and when they come simply tell them you have to withdraw that amount from ATM and ask them to come with you, just take them to the gate of police station, I am sure they wont come in but they will run away and wont come to your house!!!
Brother, if you scared about them you cannot handle the situation!!! try to be bold and keep in mind dont be pleased to them just talk harshly OK!!!

Good Luck
Alaam Zafi

Hi – We're from ICICI and are sorry to hear of your experience. If you can write to us with your phone and email contact details at [protected]@icicibank.com, we'll call you and work to address your issue. Warm regards.

Hi, we're from ICICI and are sorry to hear about your experience. We will call you and work to address your issues at the earliest. Warm regards.

I have a card from past 3 years and 07/08/2009 I received a call from ICICI bank collection agency stating that my account has pending with around 95000 and it came for settlement and it has been approved for 23000 and its need immediate payment. I asked for approved letter the told me that the will send in 2 working days after paying only I can get the docs then I sum discursion has don on that The agency name is G.R.A Phone number[protected] on 12/09/2009 I paid the amount 23000 in cash but my problem is started now on 16 /09/2009 I went to bank I asked for NOC the are saying that the don’t have any information on settlement so pay total amount or ells convert into EMI the don’t know who is collection agent or who’s collected the amount what the told you. You have to pay remaining amount. That time I found that they are cheated me I don’t have any way to do be cause at the time of payment I don’t have money of 10, 000 so I taken hand lone at the rate of 10%, i lost my money . Can any one help me out on this?
I future I can’t believe any ICICI people or any ICICI product. And people don’t believe ICICI its fake bank with full of Fake people .

I have a card from past 3 years and 07/08/2009 I received a call from ICICI bank collection agency stating that my account has pending with around 95000 and it came for settlement and it has been approved for 23000 and its need immediate payment. I asked for approved letter the told me that the will send in 2 working days after paying only I can get the docs then I sum discursion has don on that The agency name is G.R.A Phone number[protected] on 12/09/2009 I paid the amount 23000 in cash but my problem is started now on 16 /09/2009 I went to bank I asked for NOC the are saying that the don’t have any information on settlement so pay total amount or ells convert into EMI the don’t know who is collection agent or who’s collected the amount what the told you. You have to pay remaining amount. That time I found that they are cheated me I don’t have any way to do be cause at the time of payment I don’t have money of 10, 000 so I taken hand lone at the rate of 10%, i lost my money . Can any one help me out on this?
I future I can’t believe any ICICI people or any ICICI product. And people don’t believe ICICI its fake bank with full of Fake people .

You can straight away approach the consumer court. You can give all the details of the agencies and the phone numbers to the consumer court. Dont worry, ICICI is FRAUD Bank. You can even claim compensation from ICICI Bank for such mis representation.

Best of Luck

Ashok

CreditCard — misbehave by phone

Dear Sir/Madam,
I have a credit card no [protected],and have some outstanding, due to my health problem ( virul infection wth miocarditis with LVF) i was admitted in Apollo Hospitals CCU for 10-12 days and i have to pay all my money over there, but now your collection executives call me up and used very slang language to me and also to my parents. form below mentioned no:
[protected] /[protected] /[protected] /[protected]

ICICI Credit card issue — FRAUD and MISBEHAVE

Hi,

My name is Pooja and I am a serious victim of ICICI bank frauds. I never received any credit card statements from bank. Moreover, they deducted 28000 from my saving bank account in 2008 without any prior notice/discussion. To do this they have pulled out all my information but when I asked them why didnt I get my statements even though I raised this many times in customer care, so the answer I got was .. we have sent it to your email id ([protected]@gmail.com) I told them that this is not email id and which is why I never received any statements.

I am astonished to see that to deduct the amount from my saving bank account, they had all the informaion and in my saving bank account details my email id is clearly mentioned so why the hell they have been using the wrong email id.

On the top of that, 2.5 years back I asked for the settlement on the amount which I consumed but the bank manager didn't have manners to talk to a lady. He misbehaved and unfortunately there is no one in ICICI to take care of this. I have a history of conversations/emails which I have not got the response so far.

I receive the calls from ICICI once in 3-4 months and then too threatening calls. Today was the heights when I got the call from this mobile no [protected] (name I was told is Archana), she told me that I am from ICICI and I know how to get the money from customers.' I said do whatever you can, then she told me that this is bank money and you cannot eat it. I am surprised to see that this is how ICICI representatives talk to the customers!!! This is the matter of SHAME... I hope she is aware of RBI rules and doesn't dare to send any recovery agents to my place because I know it very well how to handle them and I had done that in past through FIR when there was no option left with me!

I want someone from ICICI to take care of all this and teach their employees how to behave with customers.

Regards,
Pooja
[protected]

Hi Pooja.

We regret the inconvenience caused to you. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

good show babe ;)

Hi, sorry to hear about your experience. We will call you and work to address your issues at the earliest. Warm regards.

Dear Sir
Ref. Credit card No.[protected]
I had deposited cheque no.481957 of I.O.B. Goregaon Branch Dt 17 th August 2009 for an amount Rs.684.52 in icici collection box.i recd a message saying that my dues are pending. I verified with IOB bank and found that the cheque was not credited till now.I wonder where the cheque has gone even after depositing in your collection box.Any way I had deposited a fresh cheque of ICICI Kandivali branch bearing cheque no.174143 dt.5th September 2009. Now I want to know whether I have to give stop payment for the earlier cheque. I also request u not to charge any extra interest for the delay of payment.Pls reply for this complaint.
Thanking yiu
T.G. Nilakandan

Hi, sorry to hear about your experience. We will call you and work to address your issues at the earliest. Warm regards.

ICICI — no response or fake responses to complaints

i have been complaining for injustice done to me from last 1 year and i have more than 30 emails , duly responded by them for the last 1 year but they do not settle the account but keep on giving false promises and their collection agants keep using abusive language , which i also i have detailed. i have now planned to file a police compliant.

they are really painful and keep sending such foolish awnsers that you will start wondering , wether are they really eductaed , if at all.

they are constantly avoiding my query to give the ombudsman number. whta do i do.

reddy — Non recovering of TATA mutual fund

Sir,
As per direction of TATA mutual fund Folio No 1286491/60
Rs. 15,000/- (Rupees fifteen thousand only) had already been transferred to ICICI Bank Acct No[protected] on 28 Nov 2007.
But till date I have not been received any amount. Please intimate for further action. I am waiting for your reply.


Thanking you
Date : 10 Jan 2008

ICICI Bank : CAR Loans — Stay Away from ICICI : They r Frauds

For a Used Car I took a loan of 3 lacs. I confirmed again and again about all hidden charges. They told me overall Rs 1500 for processing fees and thats it.

A/c Number : LUBNG[protected]

1) ICICI Guy took 1500 for proceessing fee as he commited.
2) ICICI Guy again took 1000 extra (overall 3000) for hypothecation which shouldnt be more than 2000.
3) Bank deducted 1700 for same processig Fees.
4) They deducted 2250 for some CFO charges, They say it is compulsory and evrybdy has to pay. It was nowhere mentioned.
5) Didn't returned my RC book even after transfer. due to this Car Insurance got expired and I need to pay 1500 extra to renew it.

Overall 7000 rupees, I paid. Please suggest me wat can I do?

Please please Please !! Stay away from them. They r frauds and will eat your hard earned money.

ICICI Bank — car loans

I applied for a car loan from ICICI Bank some two weeks back...they agreed for a waiver of the processing fee but after i signed the agreement, they backtracked and said that they can't waive the processing fee..add to that they insisted that I take the insurance cover from them if I needed the loan...normally,it's the dealer who takes the insurance for the car...after a delay of two to three days,they agreed to disburse the loan after the dealer sent them an insurance cover note...but even after five days,the dealer hasn't received the loan payment....and I am being told by the ICICI Bank officials that they sent the amount long time back.....I am surprised that the country's largest private bank is showing such ridiculously poor customer service and total lack of transparency.....I dont think I will approach ICICI for any service in the future....

> I, PRAMOD BANSAL OF KOTDWARA {GARHWAL} UTTARAKHAND WAS WORKING UNDER ICICI BANK, DEHRADUN {RABG} AS A N.C.F. CODE NO-UTUTTNC00039.
>
>I DID MY LEVEL BEST TO GET HANDSOME BUSINESS FOR OUR COMPANY FROM THIS RURAL AREAS FOR ‘LIFE INSURANCE & GENERAL INSURANCE’ AND SIMULTANEOUSLY, I GOT INTRODUCED ICICI TO A NUMBER OF CORPORATE AGAIN. THROUGH ICICI BANK HAD NO GROUND AT ALL IN THIS AREA. YET I GAVE HUGE TURNOUT BY WORKING ON GRASS ROOT LEVEL.
>
>THE OFFICERS OF ICICI LURED ME TO OFFER COMMISSION IN TIME AGAINST MY SERVICE BUT ALL IN VAIN.
>
>IT IS IRONY OF FATE, AS NO SOONER THE PREVIOUS OFFICER OF ICICI IS TRANSFERRED, THE NEW OFFICER USE TO CONSOLE ME TO HELP IN GETTING OUT MY JAMMED COMMISSION/INCENTIVE BUT AGAIN IN VAIN.
>
>EVERY TIME THE DRAMA IS PLAYED TO UPDATE MY N.C.F. AGREEMENT BY THE EXECUTIVE OF THE BANK.
>
>I GOT NO RESPONSE FROM THE TOP BRASS SITTING IN MUMBAI.
>
>I AM SORRY, IT IS OVER 18 MONTHS, BUT I HAVE NOT RECEIVED MY COMMISSION/INCENTIVE.
>
>
>I FEEL MY SELF DEPRESSED AND DISTRESSED WHEN I LOOK THAT A REPUTED CONCERN LIKE ICICI FOR WHICH I DEVOTEDLY WORKED HAS JEOPARDIZED MY FINANCIAL AND BUSINESS INTEREST.
>
>AN EARLY AND REPLY IN THE MAT

ICICI — not reciving

i am yatendra indla. the icici bank sent letter tome through your courier.hte air waybill no:[protected] & [protected].what is the status. pls send me. my letters or call me i take letters directly.

ICICI Bank Ltd — Courier not delivered

The courier sent by delhi on 6th of this month & still it is not delivered to bangalore,

it is in the name of Robin MG Road,

POD No:[protected]

Thanks
Pavan

ICICI Bank Ltd — Transfer of reward points from the credit card account!

i am also a holder of a credit card of icici bank & facing the similar thing.All my reward points have been transferred to imint card without any prior intimation, approval or discussion with me, not only that bank has not sent me the imint card yet so that i can have a clear view of my reward points. When I approached to ICICI bank customer care they say that I have to contact I mint customer care. They are not responsible to give any updates ion I mint card.I am unable to contact I mint customer care as whenever I try their landline number it says Phone is busy or Check the dialled number.

This is the same status from past 3 months .

Can anybody help in getting the I mint card or give me some sugestions.

I have passed thr' the same problem.
But as ususal, ICICI will not bother for you and you have to keep trying the Imint no. (Refer Web page.www.imintpoints.com).
After lot of follow up with Imint, i got finally my Imint card.
The first thing i did is redeemed all my points and kicked off ICICI credit card.

ICICI Bank Ltd. — ISSUED DD Deliverd to Wrog Address

Hi,

My Self dhanesh Gupta has ordered a Demand Draft from ONLINE BANKING With ICICI Bank on 10th Sep 2008 worh Rs. 10, 000/- With Service Request No. SR79020016 and they people deduct my account on same day and issued a DD and courired to me DD No, 828659 and Courire details with IT express courire details AWB[protected] but today 23rd Sep 2008 I havn't got my DD and positive response from ICICI BANK and when i goto Branch they totally denied to help me out in this regard everybody either branch or Phone banking nobody taken care of pain in this regard or failure to delivered the customer, Kindly help me out, ASAP

ICICI Bank Ltd — loan no.lanzm00003575704

iam a professional took car loan from icici bank 3years back with above said loan no and given 36 post paid checks for every mont clearanace from my bank (andhrabank hyd.road nizamabad, ap)i have maintained my account balance for clearance of my loan checks every month. but the icici bank did not submit fewof the checks in my bank . those checks which are not being presented in my bank are being paid by me after few days. but the icici bank is charging me excess of over due charges now of rupees 8500 . this over due charges are not my fault. this the icici bank which failed to present checksin my bank adn now asking me to pay for their mistake. i have already cleared my payments. noe only these over due charge which not my fault but it is the banks mistake.i have sent my bank statement to the concerned icici bank but ther is no response. iam not getting my noc from bank. i request to see in this matter and please di the neeedful dr d govind, nizamabad, ap, [protected]

ICICI Bank — wrong promises

i work in a central government office at chennai. the bank icici in an effort to rope in customers by hook or crook gave umpteen assurances and enticed in opening accounts.
today its beginning to show its ugly true face and going back on its promises saying its industry practice and norms etc.
one of my friends had a icici credit card and even after paying the minimum due amount, his salary (entire salary ) has been blocked and he is being teased and taunted.
even a court attachment cannot be more than a third of the salary but this is atrocius and audacious and outright cheating.
if any body has been similarly cheated or misled pleas beware and post your complaint in this board so that i can contact you and get together.

ICICIBANK — regarding non receipt of pan card

Res Sir,
I rakesh bihari lal apply for pan card with uti pan on 07 oct 2008 and my (ack no[protected]
Sir but still i have not received the physicaL pan so please do the needfull. your faithfully
( rakesh biharilal )

ICICI Credit cards — duped of wrong promise, misleading

Sub – cancellation of policy no 10375954 since you are giving misleading information and making bogus offer.

Sir,

I was offered icici prudential policy from online call from Mumbai, .
The call was made from icici credit card division telling that there is an offer for you.

If you are applying for icici prudential life insurance, you will be given icici platinum credit card which has a lot of other facilities more then your existing cards.

I accept the offer there after there was a call from icici prudential life insurance company regarding the acceptance of the offer and the money was blocked on my credit card.

They also told that if you not accept the policy after receiving then you will be charged for the days after policy received by you.

There after I called to confirm about the application of my credit card then I came to know that there is no such offer.

So I was misleaded by the caller

ICICI Bank Ltd — UN-DELIVED CONSIGNMENT

DEAR SIR,

KINDLY INFORM ME THAT CONSIGNMENT SENT ON 24TH JULY, 2008 BY YOUR COURIER FROM ICICI BANK LTD CHANDIVALI OFFICE VIDE AIRWAY BILL NO. [protected] WHCIH CONTAINS AGREEMENT & 3 CHEQUES WHICH IS NOT DELEVERD TO CONSIGNEE MR. SREERAM DESIKAN.

PLEASE CHEK & INFORM ABT THE SAME URGENTLY.

MY MOBILE NO. [protected].

REGARDS,
NANDHINI B IYER.

This is referring to my ICICI Credit Card.As usual customer I use to make normal payment of all my dues on time. One day I received message saying my cheque got bounced due to non availability of fund in my ICICI saving account. I have checked with banking department and has finally come to know that the cheque was not hitted in bank and question of cheque bouncing did not arise. However I had made the cash payment on receiving the information and also stopped the usage of card their after. Both the banking department and credit card department did not supported me with any proof. Even on visit to Chandivali office the credit card team was failure to find solution and also accepted that their is some problem with their internal transaction.
A person from collection department had come to my home and said that by paying the said amount they will settle the issue and close the account. But again after that I have come to know that the account was not settled.
Now one month back they have directly debited this amount from my bank account. Since I had trust on banking department I continued my account with ICICI. Is that the correct way that they have accessed my account without concerning me. Only because they ICICI Credit is part of their group company banking has supported them. Did banking department tried to check whether the instruction given by credit department are correct or not?.
Today now even after direct debiting my account still they are sending me the new statements charging with late payment and interest charges and customer care people are not able to help me.

Credit Card No. :-[protected]

ICICI Bank Ltd — reversal money

I have an salary account with ICICI bank[protected], I have tried to withraw money from Axis bank ATM Vastral Road(ATM_ID_S1AC08011) Ahmedabad Gujarat on 01/01/2009 .

My money has been debited (Rs. 8500/-) from my account but it could not be withrawn, and atm slip has come out with message that "unabel process". I have complained to ICICI bank twice - thrice but they are not responding, My complaint number is SR91541833 dated 01/01/2009 20:35..

NOTE- i have all ready made complain to the RBI & consumer from in Ahmedabad

pls do needful in this regard...



yours trully

Dhirendrasingh Thakur

[protected]
[protected]

e and a constructions pvt ltd — lost my debit card

dear sir/madam
i am having account in Chanda nagar andhra bank, Hyderabad, A.P I request the bank personnel to block my debit card

My accont no:[protected]
card no;[protected]
Name:I.Prasad & Vijaya kumari


thanking you..

HDFC Credit Card — Adding data in CIBIL

Hi,

This is Anantha R. Working as Software Enigneer, I had HDFC Credit Card, since i was moving out of statation I setteled the credit card in 30-Sep-2006 (full and final settlement) and the amount was only Rs. 3, 000/- No balance related to interest or any fee which credit card had carged me, its full and final settlement.

But the problem here is, my data for my credit card which i settled in 30th Sep 2006 is entered in CIBIL. I still surprice whats the need to enter my data into CIBIL even after i made full and final settlement even in CIBIL the blance amout to be payed is Rs. 0.00 (zero) no amount is pending. I raised this complaint to HDFC Customer Care[protected] more than three times, every time they will take my mobile no. and tell that, I will get a call from higher authorities about this CIBIL issue with in 48 hrs. but now its arround a week I didn't get any call from HDFC. Even today i called customer care HDFC and i hear same words of 48 hrs. I am not sure they will call me about resolving my CIBIL issue.

From past sixmonth i applied personal loan in more than six banks but its getting rejected due to this record in CIBIL. This is really very bad way treating costumers and the customer complaints are taken for granted in HDFC bank. This is really an arrasment and no interest is taken to resolve my issue. I could call this issue as a way of black mailing of customer from HDFC Bank.

No WAY

R.S.Enterprises — PF Not Received

Dear Sir,
My A/C No.-31825/013 At Form Diposit on branch of neharu place in new delhi.

but I am not recived in my payment.



Please ckeck the my payment status and send my mail address.

Thanking You,



Ram Naresh

ICICI Bank Ltd — Directly Debiting My Saving Accounts for Credit Card Dues without my concern

I would like to withdraw your attention that sum Rs.5300/- was debited to my saving accounts, for which my cheques issued got dishounored . When I contact the bank they told me that the same is debited for my credit card dues but told them there is nothing dues i.e. i had made all the payment made of which i had made the purchase and the due amount is showing is only the charges debit by you and repeatley requested you to reverse to your call centre and also thru mail. But nothing had happen till date, banks know the amount outstanding is of no purchase dues . But they do not want to go into the details for the same and just insist on saying that there is a dues .

I confirm you that there is no dues for the purchase i made and charges was debited due to there mistake.

Even they are asking me for the settlement .

so please do the needful asap .

My saving account no.[protected]

Regards

Ravi Sharma
[protected]
Kolkata

I am also one of the victims of such fraud practices by staff of ICICI Bank(Selayur). They will call and invite you for a loan. Request for processing your credit card if you don't have one. They will process for two cards. In connivance with the courier guy they will stop one card from being delivered. You may not be aware because you would have received the second card. The fudged card will be used by the fraud and the bank will charge you against that. Same thing happened with me and I am facing a dispute for the undelivered card for which the bank has blocked accumulated amout of Rs 11000/- against my savings bank.

I Recommend you either call and intimate the customer care and tell them that you are not interested in the card and block it. Or else you will have to run arround for their fraudulent activities.

Dear Respected Sirs Madam,

I would request you to pl help me to come out from my credit card of ICICI dispute, where i have already paid the amt as per the banks statement and their guidance to settle the account. Now 1 mth has been passed but the case is not closed and upon that they have mark lien in my salary account, i am not in such a sound financial condition that i can live without mu salary for 1 mth and they are not ready to remove the lein.
I have request many time to the bank by calls and mails but the response they are giving is very poor and without base.
This was my last option to convey the message to you to slove my problem as it is not possoble for me to solve the problem without RBI, who will be able to solve it in no time.
I will be awaiting for your reply and action as early as possible

credit card no. [protected]
Savings A/c[protected]
ICICI Bank

Reliance Communication — ICICI Bank Home Loan not reduced for old customer

This is inform Consumer Complain forum that inspite of all the PLR and A lot of jargan where it is told that now home loan interest would be cheaper ...but my icici bank is charging 11.5 %...where other is chargin 9.25 %..i have spoken to two more bank where they are ready to give me loan on the said rate...but now my problem is why RBI is not taking strict action against bank who are not reducing the interest rate...if not give me solution how to change bank so that burden of diffence in interest is reduced...please either direct bank to reduce the interest rate or suggest me how to cope with this bank...

dear sir,
I am holding credit card:[protected], i have forgotten my user id so yestarday already spoken to callcentre excutive he lold that it will take atleast 48hoursof time .Irequest to you do earliest and do the needful.

thanks&regards
sanjay
[protected]

Reliance Mutual Fund — In Spite money paid to reliance mutual fund my statement shows nil units

I have applied in Reliance mutual fund but my statment doesnot show any units inspite cutting my balance from my saving account. Post escalation to all units in customer grievance cell and their head i am not receiving any reply from any of grievances id then why the hell they should write such email ids. if now not received any reply from these ids i will be forced to take the matter to local consumer court. my folio no in reliance mf is [protected]. Please help me in resolving the issue.

Hi Mehul,
Even I'm suffering from the same problem. So far 13000 rupees have been credited from my bank account but Reliand MF statement shows only 12K.

I alredy satteled HDFC credit card no- [protected], with bank with payment of Rs1500.00 in May-2008.Amount of sattlement is told by bank, at the time of sattlement they told me that your outstanding amount is zero after 1500 rs payment.I am having hard copy of sattlement letter given by bank.Presently i am applied for two wheeler loan, but Credit card department given mail to loan dept for outstanding of Credit card dues & negative entry in CIBIL.

I pay amount as per bank outstanding, Why my name in CIBIL negative list?

Am I face this type of problem every time in loan application?

Arjun Patel

ICICI Bank Ltd — claim not refund

dear sir/m

this is inform to you that i had sent my PF application on 30/may/2008. but i have not got refund as yet
i am sendfing you the details for your refrence

Pf no MH/18796/807629
Kindly look into this matter
i will be highly obligrd to you

thanx and Regards,
Parveen kumar
[protected]
haryana

Hi, sorry to hear about your experience. We will call you and work to address your issues at the earliest. Warm regards.

Dear Parveen,

We are sorry to hear about your experience. We will contact you and work to address your issues at the earliest.

Warm regards,
ICICI Bank Customer Care

ICICI Bank Ltd — PROVIDENT FUND

Dear sir/madam,
I have worked for ICICIBANK LTD and i have sent my pf documents to mumbai pay roll department and i want the status when it will be credited my empno is 55521, and 501174.
for correspondance call me on [protected].

Regards,
DINESH W

ICICI Bank — Amount Charged on me for their error.

Sir,
On 06/04/2009 a amount of Rs 3800 was debited from my A/c due to some ATM Machine problem, but actually i did not do any transaction. Later when I raised a complaint on this to ICICI Bank, they cleary said that the amount will be credited back shortlty and in the same way the amount was credited back on 29/05/2009.

But again on 18/09/2009 a sum of Rs 3800 was debited from my A/c with out any intimation and because of this my bank balance was in Negative. When i enquired about this to the bank they accepted that it was their fault and this amount was debited due to some Wrong Audit done by them. They then accepted my complaint and ensured me that the amount will be credited back on or before 10/10/2009. The Complaint No's are[protected] &[protected] and the manager who spoke with me was Mr. Naresh Kumar.

But today 23/09/2009 i received a SMS saying that the amount will not be credited because VISA has already claimed the amount.

I have been debited wrongly twice and i had to waste a lot of time in this issue.

So please take this issue seriously and do the need full as soon as possible.

Dear madam

I am a old customer of your bank with 100% track record. I have availed many personal loans from icici and have maintained 100% track record. But as I have come to learn that self employed category will not be given any new personal loan, I would like to know if this is true and what is your bank's future policy with regards to this .

regards

ajay

hello, is there any use to write complaints on line like line 1, line 2 line 3. the executives sitting at the desk of customer care, never cre caomplaints i have bitter experience.
As a financial institution, incorporated in Inidia, they are supposed tomaintain or exhbit the branch name and address including door no., and head office. incidentally, no where you find their branch name nor address.

even the letter heads containing important messages will have no address communicable, eg. letters of settlment have no signatures, complain redressal"we express our inability to help you"legal notices have no address for communication from where it emanated.

when the head office following such policy not to exhibit their address like hide & seek, i dont think they attend carefully to customer complaints.

surya

Hi Dear,

I put some redemption request through icicidirect against my M[censored]nit holdings on[protected] and the money was supposed to be credited to my savings account on 1st of oct-2009.But still I am seeing that all money is not credited. online Payout date was 01/10/09

I am still waiting to receive an amount of more than 65000 for the below three redeemption requests made on 24th of SEp-2009,

01-Oct-2009 KOTAK MAHINDRA MUTUAL FUND KOTAK OPPORTUNITIES-GROWTH Pay-Out Redemption 21, 636.04
01-Oct-2009 RELIANCE MUTUAL FUND RELIANCE DIVERSIFIED POWER SECTOR FUND - GROWTH Pay-Out Redemption 33, 615.79
01-Oct-2009 TATA MUTUAL FUND TATA INFRASTRUCTURE FUND - GROWTH Pay-Out Redemption 7, 514.82

Plz help me..Icicibank is not helping at all.
Icicibank people are not helping and have given just one Service request i.e SR[protected] and have asked me to wait upto 21st OCT...Its a long time for the addressal of such a high priority issue.

Kindly check and reply asap


Best Regards
Deepak Agrawal
DMAT: [protected] / IN[protected]

[protected]@yahoo.com

Dear Madam,

This is to inform you that I had done a transaction of Rs.25800/- at M/s.Gurchee radio & corporation, Sector 17D, Chandigarh. Now I had received bill on 17.10.09 for the period 18.9.09 to 17.10.09 where shows a tranaction on 06.10.09 as processing fee rs.1677/- & service tax rs.172.73 which is very higher side @ 6.5% instead of 1.99%.

I contacted at customer care at 5055700 they told the charges are from merchant side but when I asked from merchant i.e. Gurchee Radios its from bank side. Merchant told these charges are from bank side.

Now I request your goodself to kindly waveoff the excess charges as I am old customer and never made payment late. I always made payment in time.

Pls. refer service request SR[protected].
Pls. refer SMS & EMAIL recd on 20.10.09 FROM ICICI stating that you have cancelled the EMI. I have not told you to cancell the EMI neither on Email nor Telephone.

I will not pay any Processing fee if you cancell the EMI without my concent.
Kindly reverse the unnecessary amounts debited to me.

I can pay the amount thru EMI only.

Thankx

R.B. Yadav
M-[protected]
--- On Tue, 20/10/09, ICICI Bank Customer Care <customer.[protected]@icicibank.com> wrote:


From: ICICI Bank Customer Care <customer.[protected]@icicibank.com>
Subject: RE:'ICICICARE=[protected]' EXCESS CHARGES PROCESSING FEE @ 6.5% CARD NO.[protected]
To: "rb yadav" <[protected]@yahoo.co.in>
Date: Tuesday, 20 October, 2009, 12:39 PM


Dear Mr. Yadav,

According to our telephonic conversation, we have placed a service request SR[protected] for the emi cancellation on your credit card account.

You will come to know the status of your request by October 22, 2009.

Dear Madam,

Your customer care executive without listeling cancelled EMI of Rs.25800/- and not reversed the processing fee. The service request No. is SR[protected]. I didnot told to cancell the EMI. I was requested to reduce/waveoff the processing fee but they cancelled the EMI.

This is very radicullas. I am using this credit card since 4-5 years and regularly paying the amounts.

Kindly look into the matter and solve my problem. My credit card no. is [protected].

regards.

R.B. YADAV
M-[protected]

26.10.09

Madam Chairman

We have already sent you the following letter with a copy to your local office at Delhi.We are waiting for your reply at your earliest .

For your ready referance we are sending this letter through this mail.


Dated: 15.10.09

To,
ICICI BANK LTD
Corporate Office
ICICI BankTowers,
Bandra Kurla Complex, Bandra,
Mumbai-400051

Kind attn: Ms Chanda Kocher, Chairman
Sub: Home Loan Account No. LBNOD[protected].

Dear Sir,

This is to bring to your notice that we had booked one Apartment with U.P Township (P) Ltd (Developer) who is your partner in their Plummeria Garden Estate Project at Greater Noida U.P.

That ICICI Bank sanctioned, on our Booking Flat in the above project, a Home Loan of Rs 25.00 Lac.

That, now at present stage, your official partners M/s U.P Township (P) Ltd have not only delayed the delivery of the Flat. On the other hand you are charging us interest on the loan for the Flat even on the delayed period of the delivery of the Flat. Where as, it is fact that your partner M/s U.P Township is hand in gloves with you in the Plummeria Garden Estate Project. There is already a delay of more than 16 months.

You may also note the deficient areas of your services: -
(a) Delay in Delivery of the Flat.

(b) Payments released by you for the project without ascertaining the actual stage of construction, Architect Certification was required alongwith your own verification on the Ground, as the payment is construction linked. We

had time & again cautioned your officials regarding, the payments being released to M/s U.P Township Pvt Ltd are 20-30 % more than the actual payment as per the real progress of the construction at the site. Your officials did not take any note of this.

(c) At this stage all most all Banks are charging R.O.I @ 8% p.a but you are still charging such a high rate, taking us for a ride. It is quite ridiculous approach to handle the poor consumer.

(d) Please also note that till date we have not received the copy of the Loan Agreement duly countersigned by your officials. We had signed the agreement, which was not duly filled up completely and the same was taken away by your officials.

Now that your partner is demanding money for interest on the so-called delayed payment for the infrastructural facilities, which do not exist and are unlikely to be created in the near future. We still do not exactly know as to when this project will be ready for really handing over the possession. U.P Township (P) Ltd, your official partner really does not bother or case for the consumers those who have booked the flats. They just do not reply to your letters.

Please note that it is a settled law that any delay in the delivery of Flats / Plots /Houses etc by Govt. or NonGovt Developers shall attract 18% interest p.a., payable to the allottee by the Builder for the period of delay.

In this case, your Bank has confirmed in their Letter to us that they are Partners o[censored].P Township (P) Ltd. (Letter’s Copy enclosed) and hence we approach you to please refund us the interest amount already charged by you for the last 16 months and also note that you will nor call us for interest till the Flat is ready for possession in the real sense of it .

In case you fail to address our concern, we shall be compelled to approach the appropriate forum /court for ratification of the settled Law and payment of interest by you & your partner.
Cont..3


We hereby request you to please refund us the interest, which has already been charged by you for last 16 months.

You may please get in touch with the undersigned for any clarification you may need.

Thanking You
Yours faithfully


Bhag Singh Gambhir &
Amanjeet Singh
Ground Floor, R-12,
Greater Kailash, Part-1,
New Delhi-110048


C.C: To
Mr Pankaj Khandelwal
Area Business Head
ICICI BANK LTD
Veera Towers, Green Park,
New Delhi

ICICI Bank Ltd. — Fraudulant Transaction of Rs. 100000.00

I have faced a fradulant transaction from my ICICI Bank a/c because of lack of security system of ICICI bank. Now ICICI bank can identify the culprit & take action on that. But they are not taking any action as their insecured online system would be proved. The amount is (Rs. 100000.00) my savings of my last 5-6 years. Even after regular request to the bank concerns, they are not responding positively. The incident happened on 10/aug/2009 and till date there is no action being taken from the bank. Now I am planning to approach media to expose the system of ICICI bank and prevent others from facing same problem.

To,
ICICI BANK LTD
Corporate Office
ICICI BankTowers,
Bandra Kurla Complex, Bandra,
Mumbai-400051

Kind attn: Ms Chanda Kocher, Chairman

Dear Me'am,

I am Kirit Chanpura from Nagasaki Japan. Few days back I had a chat with your web representatives. I have saving bank a/c at ICICI Baroda branch. I want to redesignate this a/c to NRE or NRO a/c and then want to remit USD 35000/- to this a/c.
Few days back during web chat with your web representative, they have promised meto send the procedures for converting this saving a/c into NRO a/c by email to my abobe mentioned mail address. But

But I am extremely sorry to state that I have not received any reply mail from any of your representative so far. I am coming to India on 2nd Dec 2009, before that I have to remit this amount.

Would you please help me in getting this done at the earliest, so that I can remit this funds to ICICI bank.

I hope when I have written to you this will be taken care off.

with best regards,
Kirit Chanpura
Nagasaki Japan
[protected]

icici mf — loan account statement for 6 months

I had applied for the 6 months loan account statement in the call centre no. [protected] on friday but till date the statement is not sent on my email address, my icicihf loan account no. is NHPUN[protected]

This email is for the Chairman and Managing Director & CEO, Ms. Chanda Kochar

Respected Sir/Madam,

I humbly request you to look into my matter seriously and have credited my money at the earliest.

An amount of Rs.25800/- was fraudulently transferred from my account on 28 August 2009 and your customercare executive called me on 29th August 2009 at 10:17 am to inform me that an amount of Rs.25800/- was transferred from my account to another ICICI Bank account holder.

It is set rule that whenever any transaction is made I received SMS, but when my money was transferred from my account I did not receive any SMS from ICICI Bank. I raised this question to your executive who informed and many others replied that my mobile and address was changed and then money was transferred. Thereafter I asked if my mobile and address was changed how you (i.e. your executive) knew my mobile which was already registered and called me on the same mobile to inform me about the fraud in my account.

You may decide well what is going on in your bank being a reputed one. You are requested to take appropriate action and have credited my money within a week from the date of receipt of this email.

I am pasting below all communication made with your ICICI Bank till now.

Best regards,

Yours sincerely,
AZHAR HUSSAIN
27/11/2009


COMMUNICATION MADE WITH ICICI AND THEIR REPLY:

RE: 'ICICICARE=[protected]' Status of complaint lodged by you on 29/08/09 at 10:17 a.m. againstfunds transferred from my Account[protected] to another ICICI BANK A/c.holder fraudulently‏
From: ICICI Bank Customer Care (customer.[protected]@icicibank.com)
Sent: 25 November 2009 09:25AM
To: [protected]@hotmail.com ([protected]@hotmail.com)

Dear Mr. Hussain,

According to the updates received from our investigation team, your complaint raised vide request number SR[protected] is under process and it will be decisioned post necessary investigation by December 09, 2009.

Further, such investigations require time due to the detailing and due diligence involved. Hope you will understand and bear with us.

We will keep you updated on the status and appreciate your patience and understanding.

Assuring you of our best services at all times.

Sincerely,

Praveen Gavde
Office of Head Customer Service
ICICI Bank Limited

DISCLAIMER:

This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank

-----Original Message-----

Subject: RE: Status of complaint lodged by you on29/08/09 at 10:17 a.m. againstfunds transferred from my Account[protected]to another ICICI BANK A/c.holder fraudulently

Dear Mr. Gavde,

Kindly refer to your email below dated 9th November 2009.

I think perhaps 14th November 2009 has not crossed as per your calender that is why you are mum and waiting for 14th November 2009 to come as per your calender to have credited my money of Rs.25800/-. Could you please let me know which calender you are following?

On the other hand whenever I call your customer care executives on [protected] and ask the status your executives tells me that your systems are slow or not working that is why your executives are unable to give status of payment. I happened twice with me as I talked one your Mr. Abhilash and thereafter one Mr.Sanjay today at 7:00 p.m. and I was asked that your system was slow that is why he was unable to give the status and asked me to call after 2 1/2 hours. I am told every time such things. You should note that you have not provided your customer toll free number so that your customer can call you whenever you want them to call you. Customers are paying per minute Rs.1/- and your customer care executives take more than 2 minutes to respond. As a result of your such service your customers face huge losses both monetary and time.

On the last Monday or Tuesday the 16/17th I dialled your customer care No.[protected] at about 1:45 p.m. and talked one Ms. Pranita who confirmed me that concerned officer would call me within 48 hours as she was unable to update on the same, but no call has been received till now. You have voice recording, you should review honestly and resolve this dispute. Your intention clearly reflects that you are deviating to have credited my money.

If you fail to have credited my money within 3 working days, I will have no option, but to initiate appropriate legal actionwhich will entirely be at your risk as to cost and consequences., .

Thanking you,

Yours sincerely,
AZHAR HUSSAIN
21/11/09








[protected][protected][protected][protected]

Date: Mon, 9 Nov 2009 16:27:43 +0530
From: customer.[protected]@icicibank.com
Subject: RE:'ICICICARE=[protected]' Status of complaint lodged by you on 29/08/09 at 10:17 a.m. againstfunds transferred from my Account[protected] to another ICICI BANK A/c.holder fraudulently
To: [protected]@hotmail.com



Dear Mr. Hussain,

We are deeply concerned with your complaint raised vide request number SR[protected] and we are awaiting for the revert on the same from our investigation team.

Further, we will update you with the status on the same by November 14, 2009.

Assuring you of our best services at all times.

Sincerely,

Praveen Gavde
Office of Head Customer Service
ICICI Bank Limited

DISCLAIMER:

This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank

-----Original Message-----

Subject: Status of complaint lodged by you on 29/08/09at 10:17 a.m. againstfunds transferred from my Account[protected] to anotherICICI BANK A/c.holder fraudulently

LAST REMINDER

Dear Mr. Gavde,

I have received no response from you so far to my below email of 3rd November 2009. Kindly confirm by return email; otherwise I may proceed further.

(I have also talked your customer care executives, Mr. Ahmad and Mr. Amit and both of them told me that they could not confirm anything and advised me to write to ICICI Bank and then the concerned official would provide the information. Before talking them I also talked one of your executives, Ms. Harshita who confirmed that talks are on with Insurance Company for the money and I would be getting my money latest by first week of November 2009. Now I see that you are mum and do not confirm appropriate time for crediting my money into my account).




Yours sincerely,
AZHAR HUSSAIN

[protected][protected][protected][protected]
From: [protected]@hotmail.com
To: [protected]@hotmail.com
Subject: FW: 'ICICICARE=[protected]' Status of complaint lodged by you on 29/08/09 at 10:17 a.m. againstfunds transferred from my Account[protected] to another ICICI BANK A/c.holder fraudulently
Date: Tue, 3 Nov 2009 19:45:53 +0000




[protected][protected][protected][protected]
From: [protected]@hotmail.com
To: customer.[protected]@icicibank.com
CC: [protected]@icicibank.com
Subject: RE: 'ICICICARE=[protected]' Status of complaint lodged by you on 29/08/09 at 10:17 a.m. againstfunds transferred from my Account[protected] to another ICICI BANK A/c.holder fraudulently
Date: Tue, 3 Nov 2009 19:42:18 +0000


Dear Mr. Gavde,

With reference to your below email of 26th October 2009, I lastly remind you to have credited my money latest by 5th November 2009 as the stipulated time of 3rd November 2009 as committed by you, has already been elapsed and you have not taken any action to have credited my money into my account.

Please note that if I do not receive my money latest by 5th November 2009, I will have no option to lodge a complaint with BANKING OMBUDSMAN in RBI to protect my loss.

Therefore, I request you to resolve amicably by crediting my money of Rs.25800/- into my account, as I do not believe in your false assurances, which you and your customer care executive make from time to time both in written and over phone.

Thanking you,

Yours sincerely,
AZHAR HUSSAIN
04/11/2009


[protected][protected][protected][protected]
Date: Mon, 26 Oct 2009 13:39:26 +0530
From: customer.[protected]@icicibank.com
Subject: RE:'ICICICARE=[protected]' Status of complaint lodged by you on 29/08/09 at 10:17 a.m. againstfunds transferred from my Account[protected] to another ICICI BANK A/c.holder fraudulently
To: [protected]@hotmail.com


Dear Mr. Hussain,

We would request you to note that, we are awaiting for the revert from our fraud prevention and investigation team, on your complaint lodged vide SR[protected].

Further, we will update you with the status on the same by November 03, 2009.

Assuring you of our best services at all times.

Sincerely,

Praveen Gavde
Office of Head Customer Service
ICICI Bank Limited

DISCLAIMER:

This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank

-----Original Message-----

Subject: Status of complaint lodged by you on 29/08/09at 10:17 a.m. againstfunds transferred from my Account[protected] to anotherICICI BANK A/c.holder fraudulently

2nd LAST REMINDER

Dear Mr. Gavde,

I have received no response from you so far to my below email of 21st October 2009. Kindly confirm by return email.

Thanking you,

Yours sincerely,
AZHAR HUSSAIN
25/10/2009



[protected][protected][protected][protected]
From: [protected]@hotmail.com
To: customer.[protected]@icicibank.com
CC: [protected]@icicibank.com
Subject: 'ICICICARE=[protected]' Status of complaint lodged by you on 29/08/09 at 10:17 a.m. againstfunds transferred from my Account[protected] to another ICICI BANK A/c.holder fraudulently
Date: Wed, 21 Oct 2009 19:17:36 +0000

LAST REMINDER

Dear Mr. Gavde,

I would like to remind you to have credited my money of Rs.25800/- into my account latest by 23rd of October 2009; otherwise I will have no option, but to initiate appropriate action to protect my losses under Consumer Protection Act, 1986, which will entirely be at your risk as to cost and consequences.

Therefore, I request you to review your my emails and your reply honestly to avoid any unnecessary dispute.

Thanking you,

Yours sincerely,
AZHAR HUSSAIN
22/10/2009



[protected][protected][protected][protected]

From: [protected]@hotmail.com
To: customer.[protected]@icicibank.com
CC: [protected]@icicibank.com
Subject: FW: 'ICICICARE=[protected]' Status of complaint lodged by you on 29/08/09 at 10:17 a.m. againstfunds transferred from my Account[protected] to another ICICI BANK A/c.holder fraudulently
Date: Sat, 17 Oct 2009 14:47:05 +0000





[protected][protected][protected][protected]

From: [protected]@hotmail.com
To: customer.[protected]@icicibank.com
CC: [protected]@icicibank.com
Subject: RE: 'ICICICARE=[protected]' Status of complaint lodged by you on 29/08/09 at 10:17 a.m. againstfunds transferred from my Account[protected] to another ICICI BANK A/c.holder fraudulently
Date: Sat, 17 Oct 2009 14:38:28 +0000

Dear Mr. Gavde

With reference to your below email of 7th October 2009, I would like to know the exact date by which my money will be credited to my account. Since 10 days more have already been elapsed than your reply of 7th October 2009, no confirmation I have received till now.

In this connection, I have already talked one of your customer care executives, Mr. Ravi on 17th October 2009 after 12:00 am and he confirmed me that he was writing a complaint to concerned Department for doing the needful at the earliest.

As per advice of your customer care executive I have also lodged a police complaint on 11th October 2009 and submitted to my bank branch in New Friedns Colony on 15th October 2009 to forward you or your investigation team.

I do not understand why your executives advised me earlier not to take any steps on my own behalf as ICICI Bank would take all necessary steps through its fraud prevention cell, and later advised me to lodge an FIR/police complaint. Any way as per your customer care executives' instructions I have done so on 11th October 2009 and submit a copy to my branch where I hold my account under referenced above.

You are therefore, requested to have credited my money within 3 working days and oblige as the stipulated period has already been expired on 29th September 2009 and no appropriate action has been taken on your behalf to credit my money.

Thanking you,

Yours sincerely,

AZHAR HUSSAIN
17/10/2009



[protected][protected][protected][protected]

Date: Wed, 7 Oct 2009 17:40:29 +0530
From: customer.[protected]@icicibank.com
Subject: RE:'ICICICARE=[protected]' Status of complaint lodged by you on 29/08/09 at 10:17 a.m. againstfunds transferred from my Account[protected] to another ICICI BANK A/c.holder fraudulently
To: [protected]@HOTMAIL.COM



Dear Mr. Hussain,

We would request you to note that, our Fraud Prevention team is investigating your case, on the basis of the details provided by you, such investigations require time due to the detailing and due diligence involved.Please accept our sincere apologies for the delay

We will keep you updated on the status and appreciate your patience and understanding.

Assuring you of our best services at all times.

Sincerely,

Praveen Gavde
Office of Head Customer Service
ICICI Bank Limited

DISCLAIMER:

This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank

-----Original Message-----

Subject: Status of complaint lodged by you on 29/08/09at 10:17 a.m. againstfunds transferred from my Account[protected] to anotherICICI BANK A/c.holder fraudulently

Dear Mr. Bhalla,

Further to your confirmation that you would be sending positive solution on 29th September 2009 (i.e. recovering and crediting my money into my account), I would like to re-remind you about my money which was transferred to ICICI Bank Account holders.

Kindly expedite to recover my money and credit to my account within 2 working days.

Thanking you,

Yours sincerely,

AZHAR HUSSAIN
05/10/09



[protected][protected][protected][protected]
From: [protected]@hotmail.com
To: customer.[protected]@icicibank.com
Subject: 'ICICICARE=[protected]' Status of complaint lodged by you on 29/08/09 at 10:17 a.m. againstfunds transferred from my Account[protected] to another ICICI BANK A/c.holder fraudulently
Date: Fri, 25 Sep 2009 17:16:10 +0000

Dear Sir,

In continuation to my email below, I would like to draw your attention that your customer care executives told me not to take any steps on your own (my) behalf when I talked on your Mobile No.[protected] as only ICICI Bank would take all steps to file criminal complaint etc. to recover the money.

Today I have been called one of your executives by name Mr. Arjun his number is [protected] and told me that he would be sending executive for filling up a complaint form. Kindly confirm, if the person is authorized by your bank. If so, please clarify why I was assured by your executives that I did not need to take any action on my part, only ICICI will take appropriate action to recover money.

On your confirmation, I will cooperate him considering that he is duly authorized personnel of ICICI Bank.

Kindly reply by return email.

Best regards,

Yours sincerely,
AZHAR HUSSAIN
25/09/09


[protected][protected][protected][protected]
Date: Wed, 2 Sep 2009 17:04:14 +0530
From: customer.[protected]@icicibank.com
Subject: RE:'ICICICARE=[protected]' Status of complaint lodged by you on 29/08/09 at 10:17 a.m. againstfunds transferred from my Account[protected] to another ICICI BANK A/c.holder fraudulently
To: [protected]@hotmail.com


Dear Sir,

This is with reference to your e-mail with regards to suspected fraudulent transaction from your savings account.

We have checked and found that your complain has been registered with service reference SR[protected] which is in process.

Our investigation team is investigating the matter and will coordinate with you for any further clarification.

The turn around time to know the resolution of the complain is 31 days.

Hence we request you to wait for the mentioned period to know the status.

We look forward to your cooperation.

Sincerely,

Naresh Bhalla,
Office of Head Customer Service
ICICI Bank Limited.

This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender.
You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects.
The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.




-----Original Message-----
From: Azhar Hussain ([protected]@hotmail.com)
Date: Monday, August 31, 2009 09:58 PM
To: icicibank customercare email (customer.[protected]@icicibank.com)
Subject: Status of complaint lodged by you on 29/08/09 at 10:17 a.m. againstfunds transferred from my Account[protected] to another ICICI BANK A/c.holder fraudulently

From: [protected]@hotmail.com
To: customer.[protected]@icicibank.com
Subject: FW: Delivery Status Notification (Failure)
Date: Mon, 31 Aug 2009 16:23:14 +0000


--Forwarded Message Attachment--
From: [protected]@hotmail.com
To: customer.[protected]@icicibank.com
Subject: Status of Complaint lodged by you on 29/08/09 against Funds Transfer of Rs.25800/- from my A/c.[protected]
Date: Mon, 31 Aug 2009 16:19:50 +0000



[protected]

EBA/NSE N 2009159/[protected]
.
.
22, 835.65
.
.
40, 115.62Cr


[protected]
ATM/CASH WDL/28-08-09/11:17:09/0
.
14, 300.00
.
.
.
25, 815.62Cr


[protected]
BIL/[protected]/salman/NSP
.
25, 800.00
.
.
.
15.62Cr


Total:
1, 39, 048.16
1, 38, 976.28
0.00


Dear Sir,



I would like to know the status of the complaint lodged by you against the funds transferred from my account for Rs.25800/- on 28th August 2009 by return email.



From the Statement of Account sent to me it shows BIL/[protected]/salman/NSP and not showing the account number of the beneficiary. Kindly confirm by return email as to why the statement is showing Bill and not the account No. and bank of the beneficiary where my money of Rs.25800/- was transferred.



I also called your customer care number [protected] today at about 8:45 p.m. as asked him the status of the complaint, but he told me to wait till he was checking and put me on hold for more than 3 minutes and disconnected the phone.



Now you are requested to take immediate steps to recover my money within 2 working days as the amount was transferred to ICICI Bank Account holder, which was confirmed by your lady officials who called me on 29th August 2009 at 10:17 a.m. and informed about the fraud, she also confirmed that she has debited and freeze that account where the money had been transferred from my account.



You are kindly requested to take immediate steps and recover my money within 2 working days.



I also visited my Branch where my account was opened and there I was assured that your team has taken appropriate steps hence my branch did not need to take any action.



A line in reply will be highly appreciated.



Best regards,



Yours sincerely,



AZHAR HUSSAIN

31/08/09 9:50

ICICI Bank Ltd — Certicate not received

I had cleared my AMFI Advisor module but haven't received my certificater till now, it is an offline test conducted by ICICI Bank ltd in ludhiana
please do the needful

ICICI Bank Ltd — NOT REDUCING HOME LOAN RATE

I have taken a home loan from ICICI BANK LTD. in April-2007 amount of 550000 whith intrest rate10.75% when intrest rate was up upto 13.5% they have immidiatly increase my rate bus when it was reduce bank still not reduce the rate today market rate is 8 to 8.5% and my loan is running with rate of 12% i think it is unfare. i want to know that how can i fight with bank

i have paid 32 instalment of rs 6261*32= 200532 with intrest in still date they given me outstanding amount of 528000 means they just take 28000 as a principal amount rest was my intrest, is it fair or not? please guide me about it.

Dear Bharat,

We're sorry to know how you feel.
Please write to us with your contact details and loan account number at [protected]@icicibank.com. We'll contact you and work to address your issue.

Regards,
ICICI Customer Service Team.

ICICI Bank Ltd — home loan statement

my loan number is LAN NO. LBRAT[protected]. I have not yet received my loan statement details in 3 years of my home loan. please send it to me by e-mail on my e-mail address
[protected]@gmail.com

PLEAS REPORT ME MY HOME LONE STATMENT 1 YEAR[protected]

I AM SUNIL PAWLE MY ACOUNT NO LBNAS[protected] pleas report me home lone account stastement 1 year[protected] urgent

ICICI Bank Ltd — Overdue in Cibil for TWO WHEELER LOAN

I had taken a loan of two wheeler from ICICI BANK in MAR-2007, and same had been closed in 22Jul08, aand same NOC with Me.
But still in Cibil report it is showing overdue and not updated since Aug - 2008.
Kindly updated the report on urgent basis.

I would like to withdraw your attention that sum Rs.47500- was debited to my saving accounts, for which my dues for my credict cars. When I contact the bank they insure me that totel amount is38000 and i was redy to pay in one slot and lots of time i ask for my statement but bank refuse me dues but told i.e. i had made all the payment made of which i had paid all time my instalment due amountis and i talk to call centre and also thru mail. But nothing had happen till date, banks know the amount outstanding is of no purchase dues . But they do not want to go into the details for the same and that there is a dues .and all my amount 47500 is dectect [plz help me mam plz

himanshu
[protected]
kanpur

two letters from icici bank — not received yet

dear sir twiceicici bank sent me statements first on10/12/09,,bill number[protected],,,,second on 05/01/2010 bill number[protected]......iam sorry to say that i have not received very important document till date ....my address is ...dr .k.k. nagpal..house number -160--sector -7--- kurukshetra ,,136118..haryana , kindly look into the metter and do the need ful ,,please .

Dear Krishnakumar,

We apologise for the inconvenience caused to you.

Please email us your account number and contact details at [protected]@icicibank.com (Subject line: UID 191559). We'll contact you and work to address your issue.

Regards,
ICICI Customer Service Team.

ICICI Bank Ltd — Non receipt of PAN Card

HI,

My PAN No is AHSPJ6590K , till date i have not received the PAN card, raised complaint, but no update.


Regards
Gibi Jacob

ICICI Bank Ltd — reversal charges for royal privilege club offer

Dear Team,
I MR Amit Shrikrishna Navale your credit card customer last five years relationship with your bank.my credit limit is INR 29000/ as on date.last five years bank & me there is no dispute related to credit card.but last five months i am suffererd a lot due to your system. few months back i received a call from delhi through your bank.that called was regarding marketing offer for the Royal Privilege club offer.i listened that call but not accepting that offer that time.than your team sended this offer to me & debited to my credit card statement INR 5500 + service tax. after that i got the statement from your bank.than i put in a request through your call centre.REF NO - [protected].please reversal charges as soon as possible. the customer care told me that time we will reversal your charges next month statement. but that was not happened. than again i made a com plant through call centre 4 times. now a days i am tie rd up with your services. kindly reversal that cheargrs + service tax + interest. due to this reason my credit card payment is over due.and billing cycle also skip for the same. this relationship will going for healthy for both side. i shall keep my self to maintain.please confirm to your collection team do not call me for the same. take the action positively. waiting for your reply as soon as possible.

Warm Regards

Amit Navale
cell no- [protected]

To,
The Branch Manager
ICICI Bank Ltd
Johri Bajar branch,
jaipur(rajasthan)


Sub- QAB Charges ( A/c No[protected]

Dear Sir,

I am surprised and shocked that eight hundred twenty seven Indian rupees ( Rs.827 ) is deducted on 24rd Feb 2010 from my account as QAB charges for Dec 2009 quarter.

FYI, I had opened this account in 2007, as a salary account and at that time nothing was told to me that I need to keep any such min balance in my account, so that was the reason that i was unaware about this and how can u change my account into a saving account from salary without intimating me .
Pls Explain me, Why did you deduct Rs. 827 from my account as QAB charges.

It is difficult to believe that one on the largest privet bank can adopt this type of irregularities in banking .


I am quite hopeful that you will take a prompt action and will do needful to return back Rs.827 as deducted QAB charges

Yours Faithfully
Rajeev yadav
ICICI Bank A/C No[protected]

ICICI Bank Ltd — fraud

Sir,
The Bank has debited my savings a/c by Rs.100000,on 19th Jan,at 5:19pm,when I was out of station on official duty.Some imposter was carrying the whole cheque-book (which I had never received from the bank side) & had forged my signatures & took the said cash from the New Friends colony branch,New Delhi.ICICI Bank did not took any ID Proof from the cheater,did not matched the flow of the signatures on the cheque,did not make attempt to call the customer,and branch official were too callous & casual in the approach.Neither are they helping me out with this nor they are compensating for the same.
Sheer NEGLIGENCE by branch staff in the transaction & EXTREMELY POOR SERVICE & RESPONSE FROM BANK OFFICIALS.

icici bank ltd/saving bank — fund transfer in other a/c

dear sir;
I transfered an amount of 12000/= from[protected] to a/c[protected] through a/c payee cheque at 08/11/2009.But due to officer mistake fund transfer in this a/c[protected].

Sir; I donot get my fund till today.

Please help me and transfer in my account.


NAME-Ashok Kumar Prajapati
Mo.-[protected]

ICICIBANK LTD — non-receipt of redemption & intt.amt.of TSB2001

I HAD SUBSCRIBED TSB2001 FROM THE ABOVE BANK BUT IT SEEMS TO ME THAT REDEMPTION AMOUNT & INTT. AMOUNT HAS NOT BEEN PAID TO ME & I AM UNABLE TO VERIFY IT.

ICICI Bank Ltd — demanding wrongly dues

my credit card no is [protected].i have alredy deposited chq for rs 1078/ dt 06/06/2009.for the statement dt 21/05/2009.by mistake they have misplaced my cheque and not presented in clearing.for next month i have purchased for rs 308/ and paid the same.in next month i came to know that they have not presented cheque so i have paid the amount including 1078/.now for their mistake they have charged 615.69rs.so many times i have requested to reverse the wrongly charged amount but they are reversing partly,in october 2009 i have wrote and they replied to pay rs 174.49.i have refused to pay such amount as it was not my mistake.till date i have paid all my dues regularly.now every month they are sending statement demanding dues with the penalty charges.i have clearly wrote that i dont want to continue with you.i have received mail from mohammed osman gani customer service officer dt 3/10/09,and on 13/10/09 by mohammed shareef to pay 174.49rs.before 08/10/2009 ! it was their mistake and they are force to pay by me.in the statement they mentioned that your card has been blocked due to non payment.when i have paid all my bills why this type of harresment ?

ICICI Bank Ltd — for property papers and list of docs

dear sir,
i have taken loan (a/c- LBJAI [protected]) from your good company but sorry to inform you that i m facing some ungenvin problems from your department. i have paid rs.551/- for my property papers copy on dated 06/07/2009 vide recipt no[protected] . they have issue me approx ten papers which was not cleard and that was not all papers copy. when i tell him for all papers both sides copy and clear copy they told me again deposit 551/- after that i send again request for more papers and this is not good.so i m not depositng again 551/- pls help to provied me all papers copys.
i have applied for list of documents but they issue me half papers recieveing, pls provied me full papaers recieveing with clarified papers.
thanks for it.

your truely
sunil sethi
[protected]
loan a/c- LBJAI [protected]

Dear Sunil,

We're the customer service team at ICICI Bank. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

Kind attn: Ms Chanda Kocher, Chairman, icici bank

Madam

I am having icicidirect account since six years. I have invested in Mutual
Funds through icicidirect account and the dividends, if any, are being credited to my S.B..linked account in ICICI Bank directly by the AMC/ICICI Bank. In the Mutual Funds section of ICICI Direct account there is an option wherein you can
view the dividends declared by the Mutual Funds from time to time and the dividends credited to the S.B.A/c. can be verified from this statement. Unfortunately the dividends supposed to have declared by the M.Fs are not
at all correctly reflected in this Dividend Payout section. Thereby it has become
very difficult to cross check the dividends declareld by the M.Fs and the amount
credited into the S.B.Account. It is not at all tallying on several occasions.
Your customer has to approach the M.Fs/A.M.Cs, get the account copy and
cross check the same with the S.B.A/c. The very purpose of maintaining a
separate E-Account with ICICI Direct is nullifed. I request you to uptodate and
correctly maintain this option of Dividend Payout section for the benefit of all your customers.

I will be happy to receive a word in reply.

With greetings.

Dear Banker

I have my salary account in ICICI bank grom the year 200o
I have 3 credit cards from ICICI bank
I have a Demat account attached to SB account
I also have taken 2 ICICI prudential policy
I have recently opened SB account in my wife's name and Daughters name

All my credit cards from ICICI bank are linked and I am using a credit card [protected]. Although I have other credit cards from ICICI bank I am using this card from the last 2 years. I first bought ICICI bank credit card in the year 2004 and after that I was asked by ICICI bank to upgrade from time to time. I was not using my other card 6013 and 2001 from the last 2 years. Some where in Jan I got a offer letter that there is a credit card offer anf If I make purchases for Rs 50.000 I am elligible for a Benneton watch. I enquired on phone somewhere in Feb with the same card number 6011 and was confirmed that there is no further registration required and the offer on whioch card was not at all expressed.
Again in 1st week of march when I enquired I had spent the money on card 0011and still I was told that I have spent 35, 000 and another 15.000 to be spent for reaching the offer. I reached the target and also exceeded before 15th of march. Knowing ICICI bank I expected that they would activate my claim but in vain. Again on 4th of April I dialed the same card 0011 on mobile banking and enquired. I was assured that I am elligible and the claim would be processed in the next 10 working days.
Today I called up phone banking. I am surprised that the answer I got was the offer was on card number 6013 and not on 001.
1) When all my credit cards are linked what difference does it make to the bank whether I spend on the card mentioned or any other card. 2) When ever I called the card link was not at all expressed and was updated that my expenses were being metered
3) Even when I enquired on 4th of april I was told that My elligibility is noted and I would get the gift withing 10 workin days
4) Only on 25th of april I realise that I am taken for a ride right from 15th of Jan till 24th of April
OR
5) ICICI bank has got some shrude intellectuals who can save a watch to a customer who was offered a watch

I am sure you wou would understand my patience and sincerity in taking up this issue

and at last if I donot get a suitable answer I am sure ICICI credit cards is getting in line with any other financial institution who make bogus claims and then turn down during claims and it is high time I would find an alternate banker

Regards
Adarsh B K
mobile no [protected]

ICICI Bank Ltd — icicibank employ not giveing my amount

Dear sir
this is SRINIVAS.MATTA.when i was in TAMIL NADU ,i gave some of 5000/- amount on:[protected] to ICICIBANK employ 'MR DANGATTLA RAJAVARDHAN RADDY .emp no:182823 'as a friend without any documentation but i made payment through the net banking .now i came back to ANDHRA PRADESH .i made many complaints to branch manger & staff but no body not taken action hence i am making on compliant on him pleas give support me and presses my problem .

thank you
srinivas.matta
cell: [protected]
andhra pradesh,
India .

ICICI Bank Ltd — QAB CHARGES

Dear sir
this is srinivas.matta i have an account in icicibankbank a/c no:[protected] my a/c is salary a/c .i would like to know one thing could you please tell why did you charged my a/c with Rs 827/- ( 16/04/2010 - QABChgs,jan-mar10+ST77 ).
i hope it is salary a/c hence how did you charged .if was there any mistake pleas credit my amount back or pleas give clarification for this charges.

thank you
srinivas.matta
a/c no:[protected]
email id :[protected]@yahoo.com

I am facing problem after new chairperson taken over the charge of ICICI Bank, my issues are not addressed and as a customer deposit money facing proble.
Srikumar
[protected]@yahoo.co.in

ICICI Bank Ltd — Removal my data from CIBIL

Dear sir

I Chandrashekhar.S has setteled my ICICI bank personal loan No :- LPBNG[protected] in full & final dt 5-1-2010,but still it is showing in CIBIL.

So i request you to remove my data from cibil because i am not getting any loans from bankers

Regards
Chandrashekhar.S

This email is for the Chairman & Managing Director & CEO, Ms Chanda Kochar.

Dear Sir/Madam,
With respect I have to say that I am paying my CAR LOAN timely I am depositing my Amount in my saving A/C no is[protected].But from 2 or 3 my car loan is not deducted from my saving A/C why.I am getting Defaulter in my CAR LOAN.I will be not responsible for that.But I am very very sorry not depositing the HOME LOAN & PERSONAL LOAN.Because I am in treatment in Delhi I am facing lots of problem in my treatment.Mam 2 month is default in my HOME LOAN & 14 months in PERSONAL LOAN.I will start to pay my HOME LOAN & PERSONAL LOAN in the MONTH of SEPTEMBER 2010. From in the month of Sept I will be regular to pay my loan.I have herd that you have CEASHED my Saving A/C NO IS[protected].I am requesting you to please reopen my Saving A/C.Because i want to continue my all loans from this A/C.
Sir/Madam I will Be Very thankful to you if you will help me from this problem.I am giving my Husband Cell No-[protected].You can contact from him.In my absent he will talk with you.I am waiting for your help & He is waiting for your call.You can contact to him from 10 am to 3pm.Mam Please help us.I know
you will help me from this problem.Please Mam help us.I will be very thankful to you.I am waiting for your
answer.

Thanking You

WITH REGARDS,

From-
Sunita Singh
W/O Prashant Singh
C/O Rajkr Singh
Housing Colony
Near Samrat Hotel
Bartand, Dhanbad
Jharkhand.
(M) [protected]

Kindly Help me.

Icici bank G.M.Ms.Chanda Kochar,

Respected mam,

I am proud of you, You handle this huge organization.
Actually i did work with icici bank as B.D.E.
Working with icici bank this victim?
No but 10TH JULY 2010 I WAS SELECTED FOR J.O POST.But H.R.Ms.kavita khanna keep me on hold because i already work with icici bank.I know bank policy very well.

If you read this message please help me.

Thanks & Regards,

This email is for the Chairman & Managing Director & CEO, Ms Chanda Kochar.

icici bank has sold my entire shares and now demanding additional to principal amount Rs85, 000/ as icici has system
in place and when LAS cross above 80% entire team start calling, sending telegrame, and take commitment of 48 hours
to pay cash or pledge additional shares which are mention in telegrame date and time as per that they sell the shares
but in my case they send the telegrame which was not received to me but as per telegrame ICICI BANK not sold the shares but sold after 50 days with out my knowledge.after 3 days of MUMBAI attact 0n26/11/2008.and i had hugh loss of 17, 50000/
But no one is ready to accept mistake as per ICICI we cannot do any mistake.
ABHAY NAIK
[protected]

This email is for the Chairman & Managing Director & CEO, Ms Chanda Kochar.

I have send letter supporting all document but no one is ready to accept mistake i had huge loss in LAS a/c we are your HNI client
and dealing for so many years but when shares was sold no one has inform us and not given any opprtunity.The letter send to me mention ICICI BANK has send 2 letters before selling the shares. we have not received any letter or communication from icici bank
which are mention in icici letter it is after thought.
we requrst copys of proof but no one is ready to give for last 19 months.only we are inform by bank u are HNI client and we have given team additional to LAS team but no one has call or done any communication before selling of the shares, we are share holder for 20 years we have right to get all the information but ICICI BANK are not ready to give no one is helping from ICICI BANK as bank staff are trying to safe gard the job and not helping client.
Laxmi naik
[protected]

ICICI Bank Ltd — Problem is not yet resolved -- ICICI Bank Ltd Complaints - 2 Months Payment Not Reflecting (Feb & Mar 2008) - LPCAL00010312974

Problem is not yet resolved -- ICICI Bank Ltd Complaints - 2 Months Payment Not Reflecting (Feb & Mar 2008) - LPCAL[protected]

LAN Number - LPCAL[protected]
Location - Kolkata
Name – Zafar Jamil
Start Date – 05-Jun-2007


Problem is not yet resolved -- Very Poor Response from ICICI Bank
Go through the trail Mail and find what type of service ICICI Bank is Providing to its Customers…. It’s Pathetic…..


XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

From : [protected]@icicibank.com
To : Zafar.[protected]@Airtel.in
Sub : RE:'ICICICARE=[protected]' ICICI Bank.
Date & Time : 21-Sep-2010 07:06 PM


Dear Mr. Jamil,

We acknowledge the receipt of your e- mail of September 15, 2010 addressed to Head Service Quality regarding your Personal Loan Account Number LPCAL[protected].

We regret for the inconvenience caused to you.

Your complaint is being attended to. However, it is taking some more time to resolve than assumed initially.

We assure you that your concern is a top priority for us and we will revert to you by September 25, 2010.

Sincerely,

Balaji Gupta Maddi
Office of Head Service Quality

XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

From : Zafar.[protected]@Airtel.in
To : [protected]@icicibank.com
Sub : RE: ICICI Bank
Date & Time : 15-Sep-2010 06:49 PM


Hi Mr. Gupta,

Initially you informed the TAT 15-Sep-2010 and now you are saying it will resolve with in 22-Sep-2010.
-
Ok...
-
Please make sure this time you should not exceed the new TAT i.e. 22-Sep-2010.

Regards,
Zafar Jamil

XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

From : [protected]@icicibank.com
To : Zafar.[protected]@Airtel.in
Sub : RE:'ICICICARE=[protected]' ICICI Bank.
Date & Time : 15-Sep-2010 03:18 PM


Dear Mr. Jamil,

We refer to your complaint addressed to ICICI Bank regarding your Personal Loan Account Number LPCAL[protected].

We understand that you have the following complaint regarding the clarification on your Equated Monthly Installments.

Further we understand that our official Mr. Satyajeet Das is constantly in touch with you and addressing your case.

Your complaint is being attended to. However, it is taking some more time to resolve than assumed initially.

We assure you that your concern is a6 top priority for us and we will revert to you by September 22, 2010.

Sincerely,

Balaji Gupta Maddi
Office of Head Service Quality

XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

From : Zafar.[protected]@Airtel.in
To : [protected]@icicibank.com
Sub : RE: ICICI Bank
Date & Time : 01-Sep-2010 08:03 PM


Hi Mr. Gupta,

Thanks a lot for your immediate response.
-
I would request you to please close this issue ASAP and also send the Settlement Papers.


Regards,
Zafar Jamil

XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

From : [protected]@icicibank.com
To : Zafar.[protected]@Airtel.in
Sub : ICICICARE=[protected]' ICICI Bank
Date & Time : 01-Sep-2010 07:54 PM


Dear Mr. Jamil,

We refer to your complaint addressed to ICICI Bank regarding your Personal Loan Account Number LPCAL[protected].

We understand that you have the following complaint regarding the clarification on your Equated Monthly Installments.

Further we understand that our official Mr. Satyajeet Das has spoken to you about the case.

Your complaint is being attended to. However, it is taking some more time to resolve than assumed initially.

We assure you that your concern is a top priority for us and we will revert to you by September 15, 2010.

Sincerely,

Balaji Gupta Maddi
Office of Head Service Quality

XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

Dear Mr Zafar,

We understand that our official has spoken to you and addressed your issues.

Regards,
ICICI Bank Customer Service Team.

ICICI Bank Ltd — TWO WHEELER LOAN

LOAN NO. LTBNG [protected]

PLEASE SEND MY NOC. I HAVE GIVEN ALL THE DUE PAYMENT. BUT YOU ARE NOT DON SETTLEMENT I HAVE ALL THE RECEIPTS.

FIRST SETTLEMENT RECEIPT NO.2131846 DATED. 18.8.2007
SECOND SETTLEMNT PAYMENT FORECLOSURE RECIPT NO.9372061 DT.25.06.2009

KINDLY SENT NOC FOR THE ABOVE

Hi,

We regret the inconvenience caused. We have made a note of your loan account number and will get in touch with you soon.

Regards,
ICICI Bank Customer Service Team.

ICICI Bank Ltd — Illegal alien in my account

I am having saving account no.[protected], which I am operating with my Husband.

On 5th October, I went to an ATM to widhraw some cash bust was shocked to know that there is a negative balance in my account. On enquiring from call center I came to know that lien has been marked in my account by ICICIbank for disputed staff loan of my husband.

This illegal lien maked by bank has deperived me o[censored]sing my own money for day to day expenses also.

Bank has marked lien as shortcut for recovery of disputed loan amount, which is illegal.

I am not a party or gurantor to any ICICI bank loan, still bank has marked lien in my account.

Request you to remove the lien so that I can use my account to widhraw cash for my daily needs

Hi,

We are sorry to hear about the issue. We have noted down your account number and we'll get back to you at the earliest to address your concern.

Regards,
ICICI Bank Customer Service Team.

ICICI Bank Ltd — CLOSE MY A/C

APKE MUMBAI OFFICE SE PHONE AYA KI AAP KA A/C RUNNING MAIN NAHI HAI TO AAP ISKO BAND KARWA SAKTE HAIN ISME JO DEBIT BALANCE HAI VAH AAP DEPOSITE KARWA DO , MAINE MERE A/C MAIN DEBIT BALANCE DEPOSITE KARWA DIYE , LEKIN YAH A/C SE AB BHI MASSEGE ATE HAIN , BARBAR REQUEST KARNE PAR BHI YAH A/C BAND NAHI KIYA, , ATM MAINE AAP KI VAISHALI NAGAR JAIPUR BRANCH MAI DEPOSITE KARWA DIYA THA, AAP ISKO CHAHE 100 YEAR CHALAO MERE PASS KUCH NAHI HAI, 3000/= DEPOSITE KARA DIYE , A/C NO,[protected],, DATE[protected] , KO 1000/= [protected] KO , 2000/= ,, VAISHALI NAGAR BRANCH JAIPUR

ICICI Bank Ltd — WRONG OUTSTANDING

Respected Sir/s,

With reference to above subject, firstly, please find below my brief introduction :

Name : Vijaysinh Shankersinh Solanki
Address : B-1/51,Jay Yogeshwar Township Vibhag-II,Ajwa Chokadi,Ajwa Road, Vadodara-390 019 ( Gujarat).
PAN : AOBPS3662R

I was having ICICI Bank's Credit Card No.[protected] ( Issued date November 07,2000) I have used the card and payment made to bank on regular basis up to June-2003. At the time of issuance of credit card, it was informed by bank's representative that this credit card is life time free, so, there would not be annual fees charged in future. Even though, every year they were charging Annual fees & service tax on that. After telecom talk in customer care, they were reverting the same Mean the time I have prepared statement along with request letter and paid amount to the bank as a full and final payment Rs.3,789.72 vide Chq.No.556106 which was clear in bank on dated[protected] along with the broken credit card and application for cancellation of services. The bank was not considered my application and continued the charged on my account and the notice received on dated 18/09/2003( at company address) demanding Rs.14,605.92, I have not paid the disputed amount and wrote to the bank whatever amount they have charged which is wrong but no one official reply received by me.

I had received a call from Bank's executive and forcing me to pay whole outstanding amount for which I have denied. Then after, bank sent me legal notice and person for collecting the outstanding amount.

The bank official forcing me to pay outstanding dues and when I replied them that I have paid everything towards Credit Card swap. They were not agreed with my statement else they will put my name in black list, so that I will not get any credit card or loan from any bank and also transfer my case to their recovery dept. Initially, I had picked up their 2-3 calls and tried to convince them that nothing is due from my side, but while they had started to forcing and threatening me, I had stopped to pick up the phone coming from above numbers. So, they have started to call at my residence and threatening to my family that they convince me to pay their dues.
Finally they have directly debited form my ICICI saving A/c Rs.14,266.08 on dated[protected] without informing me. At that time I was wrote this matter to customer care but not a single reply received. I understand that ok now the chapter is over. After long time I have again received the credit card statement showing outstanding dues. (Last statement[protected].showing outstanding Rs.3,133.28. I have inform to customer care again I have not received the proper reply form bank then I have not paid that balance amount till today.


Sir, if the bank already recovered the total outstanding amount from saving bank account and cancelled the credit card then balance should be ZERO. You can check my payment history of credit cards, housing loan and personal loan, you will find all loans paid by me on regular basis and closed all loans ( accept HDFC hosing loan is running). Also, in above case, I don't have any outstanding towards credit card.

So, I request your good self to intervene in this matter if possible or provide your guideline or suggestion to sort out the issue.

Thanking your & warm regards.

VIJAYSINH SHANKERSINH SOLANKI
mail ID : [protected]@yahoo.com
Cell No. [protected]

Dear Sir,

I have received No Due certificate form ICICI bank. Now requested you to please clear the CEBIL report as well as arrange to refund me excess amount deducted from my salary account.

Attention: Legal Issue, Very Important.

This e-main to the Chairman and CEO, (Since I am not getting any details of other senior officers to contact.)
Dear Sir,
My name is Ashokan. Police Inspector, Central Crime Branch, N.T. Pete, Bangalore. Investigating officer of Chamarajpete Police Station cr.no. 223/10, U/s.[protected] IPC

We have registered a case on 16.7.2010, against a gang who were manufacturing and using forged credit/debit cards in Bangalore. In this case during investigation we have recovered 39 cards suspected to be forged designed as issued from ICICI bank and belongs to various other banks in total more than 200 cards.
For the purpose of investigation and to prove the charge against the accused persons I need a report on examination of cards with the relevant opinion, such as whether those cards are genuine or counterfeit. In this regard I contacted one Mr. Manas, Regional Manager -RCU, south and requested him to do need full. From my part I have extended all help in giving him complete details of seized credit/debit cards.
With regard to issue of report when I contacted Mr. Manas, over phone few days ago, he assured me of sending it the very next day. In spite many days elapsed after that, I have not received report till today. Hence I tried him to contact many a time today. But he is not picking my call.
In case of other banks both national and inter national banks they have already been sent me the reports. And now the case is pending, only for the report to be issued from concerned officers of your bank.
To bring the accused persons to justice report from your end is very much necessary. If I ask the address and telephone numbers of higher officials they are reluctant to give the same, to avoid our complaints against them.
Please try to understand the malign efforts of accused person to destabilize the economy of nation and a fraud they are doing to your customers as well. Ultimately your bank is the loser.
Now I request you to instruct the concerned officer to issue the report immediately and to call on me,
to enable me to bring the accused persons to justice.
Please treat this mail most important and reply urgent.
Thanks.
with regards,
ashokan.
Phone:[protected]

ICICI Bank Ltd — DO NOT USE ICICI

From last 1 month i read 3 fraud Complaint in news paper.
every victim belongs to fraud by internet banking and all have account in ICICI bank.

ICICI is not a safe bank.

please dont use ICICI bank .

Hi,

Is there any particular complaint you have towards ICICI Bank? Please send us your contact details at [protected]@icicibank.com and we shall get back to you to solve the issue. Kindly refer "934600" in the subject line.

Regards,
ICICI Bank Customer Service Team.

ICICI Bank Ltd — misbehaviour

iam rakesh iam lodge a complain against bm of icici bank umerkote but till date there is no response or action taken against bm o[censored]merkote iam going to serious action him and icici bank

HI,

Please coul you look into the issues of irctc - train ticket not able to Book - because of ICICI is not in the list of Banks.

Let me know if you need nay more details.

Regards,
Guru
[protected]

Dear Mr. Samynaicker,
Greeting from ICICI Bank.
Currently the facility o[censored]sing ICICI Bank debit card for paying your IRCTC bill is not available through IRCTC website.
However, you can make payment through online by our site www.icicibank.com.
In case, you are unable to make a payment please send us the please send us the screen shot of the page to customer.[protected]@icicibank.com, to investigate it further.
Please send the screen shot from your personal E-mail ID as it is not possible to attach a file through our bank site. Also request you to mention the, Case ID[protected]' of this mail in the new mail.
I request you not to reply to this mail as the query will be attended in the new mail.
Looking forward to your cooperation and patience, and assuring you best of our services at all time.
Sincerely,
Dolly Santani
Account Manager
ICICI Bank Limited

Hi,

We apologize if the behavior of our branch official upset you. Should such instances recur in the future, we recommend you contact us through designated customer service channels such as our phonebanking service or the contact form on our website, so we can act upon your feedback. You can also write to us at [protected]@icicibank.com with your contact details. We will get in touch with you immediately. Refer "1182818" in the subject line.

Regards,
ICICI Bank Customer Service Team.

ICICI Bank Ltd — Auto Car Loan

Dear Chanda Kochhar Mam,

Regret to inform you that, first time we had very bad experience from ICICI Bank,and i am associated with ICICI Bank since last 8 plus years in various product. I had never been this kind of treatment from ICICI.

I have applied a Auto car load from ICICI and they assured me 90% of loan amount after all the documentation and follow up they disbursed 70% amount to the dealer account with prior information or intimation, this was not acceptable to me and really frustrated on this incident.

Load or credit should have been asked about this load amount weather it acceptable to customer or not than only take it forward.

All this, they have wasted my important and precious time with out any result.

Now we have to start from the scratch to obtain the loan from other banks.

I have lost confidence and trust on ICICI.

Regards

Deepak Dutt
[protected]

ICICI Bank Ltd — Account debited on Rs.5000/- but cash received only Rs.1400/-. On ICICI ATM ID- S1AN0509

Dear Sir,
This is for your Kind Information that I had my Account in State Bank Of India, Branch : C.G.O Complex, Lodhi Estate(7837), New Delhi and I have withdrawn the money from ATM of ICICI Bank Ltd., Sector – 15, Gurgaon(Haryana) on Date 25th Apr. 2010. Time 20:05, ATM ID- S1AN0509, Card Number 5306, TXN No.7816. I wanted to draw Rs.5000/- but I got only Rs.1400/-. But My account has been debited by Rs.5000/-. Kindly credit me by Rs.3600/- on my Account No.[protected], through State Bank of India, for evidence please find the Scan copy of complaint Register with signature of Guard of ICICI ATM & ATM withdrawn slip. And also I have complained to the Branch Manager Mr. Sushil Sharma of ICICI Bank, Sector 15, Gurgaon. He has agreed for that and asked me to give in writing. That written complaint is also attached here with.

Please credit in my said Account by short amount of Rs.3600/- as soon as possible please. Otherwise I shall be compelled to take legal action against your Bank.

Thanks & Regards,
Yours Truly



Pramoda Kumar Panda copy to: ICICI bank ltd, ICICI Bank towers,
A/c. No.[protected]. Bandra-kurla complex,
C/o- Sh. Subhash Ch. Padhi, Bandra (East) , Mumbai 400051
H.No.A-1/46,Chhattarpur Extn. ,
Opp. Tivoli Garden,
New Delhi(110074)
Mb. No.[protected]

email : [protected]@indiatimes.com

Sir,
I have taken a Loan against property from ICICI Bank on September 27, 2007 for Rs. 80 Lakhs. At the time of reimbursement of loan I was imposed many type of charges like insurance and so. Being a layman I did not had any prior experience to work with private bank. Misfortunately my business collapsed and I turned upside down. Though I had been paying my loan irregularly but still I have been paying.
In the month of december 2009 bank issued a serfaesi notice to me but I deposited my all broken istallments with the bank in the month of march 2010 ( 12 march). Bank persons forced me to sign some documents, afterwards I had been depositing the rest of Loan before time. Instead of giving me relaxation of any kind I am recieving phone calls from some agency of bank at odd time hours trying to mentally harass me.
Instead of reducing my installment amount bank personel reduced my installments and amount of Rs. 1 Lakh 93 thousand ( approx) was deducted as penal charges. Now I have approached bank to foreclose my loan and I was told that I will be imposed 1 lakh 43 thousand as more penal and foreclosure charges apart from my Loan amount.
As you know that I have lost all my money already in my business and I am passing through a critical time and this loan is becoming suicidal for me. So please save me from the clutches of the bank.

Regards
Amarjit Singh
[protected]

Hi Pramoda,

We are from ICICI Bank and are sorry to hear about your experience. Please approach your respective bank regarding the discrepancy. We will extend our full co-operation and assistance.

Regards,
ICICI Bank Customer Service Team.

To
The Manager
ICICI BANK LTD

Dear Sir/Madam

last one month back i have forwarded a request to icici bank id regarding wrong account number of some one is updated in my name in CIBIL SITE. The account number of LBHYD[protected] is not my account number. by mistake wrong account number of some one is entered in my name, pan number, father name. i have mailed 1st feb, 2011 to rectify the mistake and to erase in cibil site. till now its not happened. because of this my loan has been rejected. they given reference number of[protected] on 1st feb, 2011 and again reference number given is[protected]. till now issue is not solved. the cibil division is not received mail from icici bank division regarding this. if they receive individual mail from bank then they are ready to update. if they send bulk mails then it will take another 2 months time.

please do needful. right now i don't have any housing loans with icici bank.
my complete name is GBVS KALYAN KUMAR. i have savings account with icici.

Thanks
kalyan G.
Mobile No:[protected]
Email id is kalyan.[protected]@in.sealconsult.com

To

The Manager
ICICI BANK LTD

Dear Sir / Madam

my name is GBVS KALYAN KUMAR. i am having account with icici bank. right now i don't have any housing loan with icici bank. by mistake some account number of onother person is updated with my name, pan number and same address. The cibil given the account number is LBHYD[protected]. its not my account number. i sent a mail to icici bank to correct the modifications with the cibil division but till now its not rectified the mistake. because of this my loan has been rejected. icici bank given two reference numbers regarding this. one is[protected] and another one is[protected]. till now the mail is not gone to the cibil division when i cross check with cibil. cibil expecting an individual mail to be sent by the icici bank. if they individually then cibil division will rectify the mistake immedieatly.

my mail id is kalyan.[protected]@in.sealconsult.com

Thanks
kalyanG.

ICICI Bank Ltd — AMOUNT NOT CREDITED

I have opened a savings account with ICICI bank Ltd on 07 feb'11 in Ambala City Branch whose account no is[protected] in the name of Mr Anand Goyal. To open this account I have given a cheque of Rs 10200 vide cheque bo 003632 of My State Bank of Patiala account in which the said amount was debited on 9th feb 2011. Now my account has been opened but the amount which I had given to the bank is not credited till date. I contacted number of times with bank to resolve the same but every time I didnt get the resolution of my problem. I even write to ICICI bank customer care vide SR no[protected]. but didn't get the resolution. Due to unavailability of amount in my account i am facing lots of problems. You are requested to please look into this matter on priority

Regards
Anand Goyal
Contact no : [protected]
email id: [protected]@rediffmail.com

saving a/c — cash voucher late credit

dear sir, m manoj from rama mandi, i diposied 15000, 3rd party cash today, 10am, in rama mandi branch in jalandhar a/c no. [protected] name surjeet singh. but my payment is nt credit12:10pm, it is too slow....... plz cear it....

Veh - Rj27C8847
I have clear a loan 2008 But I have not recived N.O.C in vehicle . please call me and clear a matter as soon as possible . my mobile no :- [protected]. Bank Cannot help me.

Kind Attention Chairman & Managing Director : Chanda Kochar
ICICI Mutual Fund

Dear Madam :

This is to bring to your notice that my client Ena Carmeline DSouza and Arthur D Souza resident of Bandra West, Mumbai 400050 have not yet received the accounts statement for mutual fund and as per details given below and received from the company website :

ICICI Prudential Tax Plan Dividend 5517691/74 dated :[protected] for Rs 50, 000

Further this is to request you to inform/instruct your competent and indispensable back office staff / registrar to despatch the Accounts Statement ASAP without creating any further technical delays.

We now look forward to receive your valued response at the earliest before the customer looses faith in the mutual fund industry.

thanks and regards,


Sunil Khosla
Sub-Broker [protected]
Mobile : [protected]
ARN : 39242

ICICI Bank Ltd — My Account has been debited wrongly

I am a customer of ICICI BANK Vashi branch,Navi Mumbai,and my account number is[protected].I have a savings account in this bank.On 7th January 2010 i went to withdraw Rs.1200 from SBI Bank ATM(ATM Palm Beach Road, Sector-4),Nerul in Navi Mumbai.But it denied and displayed the message that machine can produce only Rs.100 note & u can withdraw only upto Rs.500/-. So then withdrawn Rs.500 2 times, Rs.1000/- I got.
On next day while i checking the ministatment it shows that my account hasbeen debited by Rs.1200., Rs.500, Rs.500.
Both Transactions for Rs.500 is correct but Transaction of Rs.1200 is wrong.
Sir,Please help me .Take my problem seriously.

Please Ignore Previous Complaint, bcoz date was wrong from my end.
Below complaint is correct one...

I am a customer of ICICI BANK Vashi branch, Navi Mumbai, and my account number is[protected].I have a savings account in this bank.On 4th April 2011 i went to withdraw Rs.1200 from SBI Bank ATM(ATM Palm Beach Road, Sector-4), Nerul in Navi Mumbai.But it denied and displayed the message that machine can produce only Rs.100 note & u can withdraw only upto Rs.500/-. So then withdrawn Rs.500 2 times, Rs.1000/- I got.
On next day while i checking the ministatment it shows that my account hasbeen debited by Rs.1200., Rs.500, Rs.500.
Both Transactions for Rs.500 is correct but Transaction of Rs.1200 is wrong.
Sir, Please help me .Take my problem seriously.

Hi, sorry to hear about your experience. We will call you and work to address your issues at the earliest.

Hi, we're from ICICI and are sorry to hear of your experience
In your interest, we have blocked your Internet Password and Debit/ATM Card to avoid any further unauthorized transaction in your account. Further, we request you to assist us with the following information: 1 ) If you have shared any details related to your account in response to any e-mail or conducted an Internet transaction on a website which was not secure, please forward the details of those links / website(s) to ICICI Bank; OR 2 ) If you have shared your personal account information with your friends, relatives or if your Power of Attorney holders have access to your user id, password; please check if any of them have shared the account related information in response to any e-mail. If yes, then please provide the details of those links or website(s) to us at [protected]@icicibank.com. Please visit the 'Safe Banking' section on our web site for "Safety Tips" and more information on a secure online banking experience. Further, as per your telephonic discussion with our Customer Care team today, we request you to immediately lodge a FIR or complaint with the Cyber Crime cell or local police, giving them the complete details of the case. Also, request you to please forward the scanned image of the complaint to us. We will extend our full co-operation and assistance to the Cyber Crime cell in their investigations.

ICICI — Charges on NEFT

Why is transfer on NEFT being Charged?
It is supposed to be free..

Regards

Santosh R. Srivatsa

Hi,
I am Amit Mishra and pursuing ICICI Bank account since last 8 years. I dont understand why they charges NEFT facility. These private banks already taking so much money to run bank account. Now they will take money with in bank general facility.
I am going to close my all 2 ICICI bank accounts. And I will pass this information widely to my friends and relatives so all can close thier accounts. Now we will open our accounts in Govt. Bank.
Either ICICI should take action against this new rule or losses several account holders.

Best regards
Dr. Mishra

I completely agree. This is really ridiculous, they should not be charging for the fund transfer, no other bank does.

Applying transaction charges for Fund transfer is very unfair!!! ICICI bank should retrieve back these charges...

Applying NEFT charges is a nonesense act. If such type of nonesense act continues then most of the people will switch over to Government bank.

I completely agree.

So many hidden charges, dues, fees… what the hell is this.. I am a customer of ICICI bank more than five years… closing account immediately..

http://www.rbi.org.in/Scripts/FAQView.aspx?Id=60

Text in above link
Q.9. What about Processing Charges/Service Charges

Ans : While RBI has waived the processing charges till March 31, 2009. With a view to rationalize the service charges levied by banks for offering various electronic products, a broad framework has been mandated as under: –

a) Inward transactions – Free, no charge to be levied
b) Outward transactions –
Upto Rs. 1 lakh - not exceeding Rs.5 per transaction.
Rs. 1 lakh and above – not exceeding Rs. 25 per transaction.
=========================================================================
But still ICICI bank is real headach...

I request all icici customers who have been using online transfer for local transfer to start issuing checks. Once more customers doing that I am sure ICICI will withdraw the charges. I understand HDFC bank also did something similar and later withdrew the charges
http://www.investchips.com/2009/07/hdfc-bank-withdraws-neft-charges.html

Agree with you guys. I am not sure why RBI is coming up with this kind of ideas. NEFT really helps banks also, just not only consumers. I think RBI should immediately abolish this charge & help both customer & banks.

This is just a ridiculous things that icicibank levied on the middle class people. They invest so much money in US sub prime market and burned their hands on them. So they want to get the money back from us. I strongly oppose this move by icicibank and promise to close the account and suggest everybody to make a move. Everything is hidden in this bank and their policy

Agree with all - the charges should be immediately withdrawn - on one hand banks tell not to visit the bank and charge if we visit. Now if we do it electronically, here too they are charging ... can't they make our life simple.

This is ridiculous. They are doing this to old customers too.

I guess it is not too far when they start charging for Debit & Credit cards as well.

I too am closing my ICICI account.

I agree with this. Initially all the banks give the facilites to customers. Once the customer gets used to the comfort, They start charging for the service. It was a surprise when I saw a deduction of 5.52 twice in my statement suddenly with out any prior informatin. I have decided to give cheques for each and every transaction hereafter.

NEFT transactions were supposed to be free and we are using since long time. We have scheduled many payments as per the previous comments made by bank and now suddenly they have started charging for NEFT.

This is absolutely ridiculous RBI should take stern action against such transaction charges.

Banks are making free money here 5 rs per transaction and with a customer base(who uses netbanking) of 50 lac at least they expect 10 lac to use this functionality on daily basis so they are making 50 lacs per day without any extra cost.

What about benefits of end customer who has deposited his hard earned money into your account ??

Some one please take action against ICICI...

Thanks
JItender

I Agree.

I completely agree with the above statement. The bank thought that they can charge any thing at any time they want. The bank cheat with their customer

Go to http://rbi.org.in/scripts/helpdesk.aspx and send the message to RBI

There is no question of disagreement. Competely agree to this.This policy was imposed all of a sudden. I use this facility every week and am forced to pay the charges for this very basic facility. On one hand we talk abojut Go GREEN save trees Save paper on the other we exactly do the reverse. I have already raised this at RBI from the link provided.

Well all banks, NGO's and other institutions are spreading the word of go green (save trees), now to avoid this transaction charge people will start using cheques again no matter they we will have to wait for 2-3 days for the transaction to be completed but end of the day we will save the 5/- charge and a penny we save is a penny we earn; however then the increased demand for cheque books and the stotionary will burden ICICI or ne such bank. Neways they can simply pitch in that extra money bcoz the money it was alawys sucked from us (innocent people)and have made up a gud treasury by now.

Well daily i have always heard that paperless transaction is better, feazable, and hassle free, safe, many banks do promote online banking and that is still kept free bocz in the end it helps bank to cut down their own costs.
What ICICI have done is very unethical, it has to understand the current markt and never think that it has created a monopoly, customer is very smart now and has lot of better options with him. By charging this mere 5/- ICICI is actually shown its own disgust and a very cheap mentality.

Well ICICI you guys ROCK...u every time come up with these stupid charges...u repent.
Last time ICICI was in a real mess about the recovery thing and the credit card drama...and they are still trying hard to wash out the shame by spending a lot on the articles like credit card usage awareness in the daily newspapers like 'times of India'' .

Customer JAAGOOOO !!!

I agree... icici begs & suck$ ...

Does RBI give permision to take money from bank for transfereing money ? WHy does ICICI DO? Money is not cheap..

These all changes are non sense, y icici bank are making more complicated to people by making such rules.

Most banks have started charging Rs 5 per NEFT transaction. Example: SBI www.onlinesbi.com/osbi_rtgs_faq.html. This is NOT a charge levied by the bank rather a service charge imposed by RBI. Initially RBI had waived the service charge (till March 1 2009) and since this is becoming a burden to the banks they are passing the cost to the consumer. Consumers have to take this to RBI.

Yes. I agree. Charges on NEFT is a non-sense act.

Banks are anyway, charging minimum balance to their whim. ICICI increased it to 10000 from 5000 so there is no need to charge unnecessary charges like on NEFT.

I completely agree. I am also ICICI bank customer & now onwards I am going to issue cheques & this will increase the paperwork of bank staff & also the expenses on stationary.
RBI MUST HAVE TO WAIVED THE SERVICE CHARGES FOR NEFT FOREVER.

This is ridiculous... there was no intimation and suddenly when we had to transfer funds which they had been encouraging lately and now this stupid pop up ICICIBank.com is chargeable at Rs 5 per transaction + Service Tax... this is cheating you corporate losers!!

And again ICICI will limit the no of cheque books per quarter or month and you will have to pay extra money to get the additional cheque books. This is going to happen for sure.

Yes its really unfair, Icici should not charge on NEFT. or there should be some free NEFTS like 5 per month

Better bycott the bank.

They are many other rediculous rules and charges leived by ICICI bank.

Point is they are behaving this way because we are using it!!!

There are numerous other banks providing the same service.

We shall all bycott it!!! They are actually cheats & cheating their customers.

http://www.onlinesbi.com/osbi_rtgs_faq.html


Take a break... SBI too charges for NEFT

All Banks — NEFT CHARGES

RBI guideline of implementing transaction fee for NEFT transactions is a set back. I urge all to write and raise this concern to Government of India and RBI.

This is a matter of great shame that now RBI has joined with the Banks & started charging for NEFT.

On one hand Govt. wants to increase efficiency, promote paperless banking & on the hand charging for the NEFT is ironical.

NEFT has been so beneficial to all the banks by saving Fund transfer cost(Cheque, postage etc.) and decreasing workload but on the contrary Govt. is trying to mint the money and ignoring interest of the common man.

The Official responsible for such policies are a national shame.

Such people want to take India back 25years. Such Politicians/ Bureaucrat who are holding back 2G/ 3G technology to be fully implemented are the Enemy of the Nation.

The correct approach would be to implement the latest technology with appropriate safety measures to bring down the cost of living; thus enhancing quality of life of the common man.

ICICI bank is the only bank I think which do not care about any rule or law of this counrty. This bankdo introduce in its rules without any information to the customer, and do not respond his query. I dont / cant imagine why people are runing to this bank despite their calous attitude. I along with my daugter have closedour accounts with this bank not bearing its behaviour.
This is not only about this bank only but I think there is someting wromg inb ICICI culture, even their MF coy. is not behaving like a profeessional and do not care to inform investors about their investments and other matters.
SK.Tripathi

But I think I have read most of the fake paper money from ICICI ATMs. as in news papers. Is it correct?

Dear Mr.Tripathi,

We would like to change your opinion about us. Please write to us with your contact details and specific issues at [protected]@icicibank.com and we will contact you to address your concern. Kindly refer "754947" in the subject line.

Regards,
ICICI Bank Customer Service Team

Yes Banks/RBI needs to promote free of cost services for RTGS / NEFT which actually reduces the manpower in banks and which is hassle free. Appended are few to name,
- No waiting for funds after depositing Cheque at counter/Bank,
- Cheques needs to be sent to drawee Bank for funds and technical scrutiny – there are cases small correction which is unauthenticated are liable for rejection – which actually adds up more time.
- Cheques can be lost under transit.
- Outstation cheques are subject to clearance which require much time for clearance
- Cheques add printing cost to bank also in clearing houses charges are attracted.

So making it free banks usually earn lots of money as customer stops writing cheques, also manpower required for that would be reduced

Now, ICICI Bank has again (Feb 2011) started charging for NEFT payments. Ofcourse, it was done without intimating the customers and I am not surprised - ICICI Bank does not give any respect to its customers. On further research, I see that RBI is going to charge Rs. 5 per transaction from March 2011 and maybe hence ICICI decided to pass on the charge to its customers (pls note that HDFC has been charging its customers at least from Oct 2010 and hence ICICI is a bit better...).
The point I want to make is that the banks are saving lots of cost by providing these NEFT facility to its customers. Hence they should actually absorb these costs levied by RBI (or fight with RBI to reduce or remove these charges) rather than pass it on to customers.
It is rather foolish on the part of RBI to levy these charges. On one side it says that it wants to reduce the currency circulation. On the other side, it levies charges leading to increased cheque usage. If I exceed the cheque usage limit then I will naturally prefer to pay my rent as cash rather than NEFT... someone needs to teach RBI some common sense...

yes, it is ridiculous. i agree to all who say no to nEFT charges. this shows the cheap attitude of ICICI bank. And i ask them to stop the advertisement in media that they are for customers. so i ask everyone to go towards non private banks

I do agree with this.

ICICI Bank — BLOCK MY VISA CARD FOR ONLINE TRANSACTION

BLOCK MY VISA CARD FOR ONLINE TRANSACTION

new look

icici net banking new look was very slow and also not good.

non delivery of credit card

about20 day before i have applied for credit card & pay 8000rupees but i not recieve iit

Hi, we're from ICICI and are sorry to hear about your experience. We'll call you and work to address your issue at the earliest.

Hi, we're from ICICI and are sorry to hear about your experience. Please write to us at [protected]@icicibank.com with your contact details. We will call you and work to address your issue

Hi, we're from ICICI and are sorry to hear about your experience. We'll call you and work to address your issue at the earliest.

Hi Sir, Madam,

I did not receive any call nor any communication about this, I finally made the payment towards ICICI as I thought no one will help me and they also held my 13000+ Rs freezed during this while.Even after making a payment of the amount the amount was freezed for 5 months and no interest payed to me, I called up the call center to understand the process I was told that the amount will auto be unfreezed but didnot happed until I called up again and again.

The ICICI credit cards team has been completely not helpful nor providing any answers to my queries. I have had 10 ICICI credit cards and add on cards. I have stopped using them since this incident.

If the interest charges are waived and also interest is payed for the time amount is freezed I would think about using this product of ICICI

Regards,
Jeev

I Had an account dmat with icici and when I gave the application for closure for the same. They accepted the same and after 10 days debited my acount for rupees 505 as DP recovery know well that there is a request in the branch for the cancellation for the same. the branch says that it has been done by bombay branch. and Bombay branch call center even not ready to register the comlaint in proper form.
I dont know on what parameters they say that they are india ka number one private shetra ka bank. Highly pathetic and non-listening attitue by icici.

I had a similar experience with ICICI bank towards their DMAt services. Even after filing request they deducted an amount of 550 from my salary account.

i want creat a d mat account

I have faced similar experience. And I am still following up with these guys. They are absolute non-sense.

Dear Sir,

This is in respect to the demat account I have applied a year back, whereby the ICICI branch, have told me that my account is very much operationable, however till date I have not got any document to access the same, neither the demat account number has been furnished. Though this account was opened in 3rd May 2008 wherein the money for the same has also been deducted. Inspite to complaining it coulple of time & requesting the deatils of the demat account has been made but ICICI Bank authority is least bothered to take a corrective action against the same.

I would appreciate if an coorective action to resolve the same can be taken at earliest.

Regards,
Nisha Juneja
[protected]

I ALSO HAVE AN DEMAT ACCOUNT WITH ICICI BANK (DP ID : IN302679 AND DEMAT ACCOUNT NO.[protected] I HAVE REQUESTED THEM SO MANY TIME OVER TELEPHONE AND THROUGH CUSTOMER CARE NUMBERS TO CHANGE MY ADDRESS AND ALSO TO SEND MY RESET PASSWORD ON MY NEW ADDRESS BUT THEY TOTALLY IGNORED MY REQUEST. RESULTING MY DEMAT ACCOUNT HAS BECOME INOPERATIVE.

Hi, we're from ICICI and are sorry to hear about your experience. We'll call you and work to address your issue at the earliest.

recently i opened my demat accont in icicidirec.com where i am able to trade in shares but i fail to make investments in MF as some of the papers are expected to be send by the broker to SEBI which the bank was told about in Augest 2010 but so for no action has been taken and i am not able to invest in MF in spite of my repeated requests to the concernedperson