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ICICI Bank reviews & complaints page 1157

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I am Sandeep Gautam. I had ICICI saving account from past four years and had ICICI credit card from past July 2005 which had maximum limit of Rs.18000. From past near to one year I had not used the credit card and before not using it I called in ICICI credit card department and request them to settle my bill. They did not listined it and told me we will take the money from our own ways, do what ever you want to do.

Now after this incident they automatically wavied my Rs16000 from my account for which I had complined to bank through government portal. After there interference the bank listined my complain and assited me that the money which is waived off cannot be given back but we do settlement. And the final settelement was done that they asked me to go to Pune and collect the settlement letter and no money will give you back.

Sir/Madam I had only Rs4000 as a bill which was all of interest not the principal amount and I asked the bank that I am not in the position to give this amount. After this one year down the line they waived my Rs16000 and told me do what you want to do.

Sir/Madam please tell me how can I fill the case against them. Now I do not want money I want justice for a citizen of India and for all the customers who all are suffering from the same problem.

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From :Ketan B. Pandya To, The ManagerHome Loan ICICI Bank Sub:-To the request for the payment of my salary Respective Sir, My self Ketan B. Pandya. I am working as a sales executive in ICICI Home loan under Mehsana branch situated at Gandhinagar ICICI Bank Sector-16, Gandhiangar and my code No. is MCHCS 00015. I have joined in the month of June-27, 2008.Yet I did not get my salary amount so kindly request to dosomething in favour of my current situation I am coming from very poor family & I have to manage my family and I am only one person whom is earning person in my family another thing is that I have to manage my vehicle useages.I am wating for your quick positive action in favour of my salary. Thanking you Yours Sincerely, Ketan Pandya

Aug 14, 2020

Complaint marked as Resolved

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Arup Kumar Das

from Bengaluru, Karnataka

Dear Sir

I availed a loan for 6.5 lacs from ICICI home finance, Bhubaneswar office which is to be repayed in 5 years (60 instalments). This is a loan based on floating rate of interest. My loan was disbursed by 1st week of Feb 09 with EMI at 11.5 % which was higher compared to ICICI home loan interest. I made a complaint to the bhubaneswar branch Regional Credit Manager but no response from him. He didnot even bother to receive my calls. Now in March 09 my EMI is debited at same 11.5% interest.

I checked on 26th feb 09 with ICICI Bank in Chennai and understand that the home loan above 5 lacs is now 10%. Immediately i informed the Regional Credit Manager for rectification of my rate of interest and EMI but he didnot bother to take any action.

I am totally pissed off with the attitude of the ICICI home finance guys and terribly disappointed with their response and behaviour. I dont know how this company exist in this present competitive world.
I now understood that there is no one in this company who is bother to look at the customer's complaints.

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a3M TEAM
Corporate Office
325 Milinda Manore 2 RNT Marg
INDORE- 452001
Phone:[protected],[protected], Fax[protected]
Cell No. [protected], [protected],[protected]
Email: [protected]@yahoo.co.in,
Our Franchise Offices:
Delhi, Mumbai, Kolkatta, Chennai, Bangalore,
Lucknow, Coimbatore, Anand, Hyderabad

DATE 21/10/08
To,
The Branch Manager kind attention : Chairman K.V. Kamath
ICICI Bank
Malav Parisar A.B. Road
Indore M.P.

Subject: Request for not charging the transaction charges in account no.[protected]

Kind Attn. - To whom so ever it may concern

Refer to our a/c no.[protected] we are maintaining our corporate account in your bank since 25/06/08
In the name of 3M TEAM. Earlier before our account getting started in your bank the concern person promise us that we will not charge any extra amount or any transaction charges for maintaining our corporate account as we are keeping your account in M to O 25 K account. As per the terms and condition of that account there will be no transaction charges will be charged extra. But suddenly on 18/10/08 our account statement shows that you have debited RS. 1685 as transaction charges. When we receive that statement we were really get shocked because the same thing were happened to us earlier. Before above mentioned account we were running our corporate account[protected] Variant Mid to order 25000/- . In that account also we had confronted with the same cheating.

Sir, we always look forward to your bank, a very leading customer oriented bank with a wide range of products, we have trust one of that product which seems match to our requirement. But only mistake we have done that we have not made any negative assumption about you and your services. This is the matter of intense hurt of of our emotions.

Sir, we are self employed people, we have a hard money, energy and time to spend. All this things are matters to us. We are not big corporate like you who are even get paid for forgery and cheating. We are very small customer of yours and this shocking and very hurting experience pressurizes us to put our sentiments before Banking Ombudsman in case if we won’t get the appropriate justice at your level.

Waiting for your positive support and our sincere apologies that we trusted on you and join you as your customer.

Thanks & Regards

For
3M Team

PROP.

C.C. to Branch Manager
Rajwada Branch
Indore M.P.

a3M TEAM
Corporate Office
325 Milinda Manore 2 RNT Marg
INDORE- 452001
Phone:[protected],[protected], Fax[protected]
Cell No. [protected], [protected],[protected]
Email: [protected]@yahoo.co.in,
Our Franchise Offices:
Delhi, Mumbai, Kolkatta, Chennai, Bangalore,
Lucknow, Coimbatore, Anand, Hyderabad

DATE 21/10/08
To,
The Branch Manager kind attention : Chairman K.V. Kamath
ICICI Bank
Malav Parisar A.B. Road
Indore M.P.

Subject: Request for not charging the transaction charges in account no.[protected]

Kind Attn. - To whom so ever it may concern

Refer to our a/c no.[protected] we are maintaining our corporate account in your bank since 25/06/08
In the name of 3M TEAM. Earlier before our account getting started in your bank the concern person promise us that we will not charge any extra amount or any transaction charges for maintaining our corporate account as we are keeping your account in M to O 25 K account. As per the terms and condition of that account there will be no transaction charges will be charged extra. But suddenly on 18/10/08 our account statement shows that you have debited RS. 1685 as transaction charges. When we receive that statement we were really get shocked because the same thing were happened to us earlier. Before above mentioned account we were running our corporate account[protected] Variant Mid to order 25000/- . In that account also we had confronted with the same cheating.

Sir, we always look forward to your bank, a very leading customer oriented bank with a wide range of products, we have trust one of that product which seems match to our requirement. But only mistake we have done that we have not made any negative assumption about you and your services. This is the matter of intense hurt of of our emotions.

Sir, we are self employed people, we have a hard money, energy and time to spend. All this things are matters to us. We are not big corporate like you who are even get paid for forgery and cheating. We are very small customer of yours and this shocking and very hurting experience pressurizes us to put our sentiments before Banking Ombudsman in case if we won’t get the appropriate justice at your level.

Waiting for your positive support and our sincere apologies that we trusted on you and join you as your customer.

Thanks & Regards

For
3M Team

PROP.

C.C. to Branch Manager
Rajwada Branch
Indore M.P.

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Hi,
Same complaint against ICICI is also listed o this site (from Mr.Abdul Hafiz Abdul Shakur Pathan)
Even my ICICI savings account was imposed the same transaction "ICICI Bank 20/10/2008 QABChgs, Jul-Sep08+Serv Tax93 DR INR 843.00" on 20/10/08.
I sent out email to ICICI but no replies. Per their website, they should response within 24hrs.
How come any bank impose charges without the knowledge of the account holder?
Shouldn't all the charges & policies (along with the hidden ones) be explained diligently during the account opening process?
ICICI bank has mentioned that any new/modified charges is posted on their site (www.icicibank.com), but I was not able to find this charge.
We should definitely sue this ICICI bank for their bad business practices. It's no wonder that people dont trust this bank anymore, people withdrawing their money is fully justified. I am pretty sure that ICICI worst business practices are another major factor apart from the economic recession.
I have asked ICICI to revert the charges, will go to court if they don't rectify.

Aug 14, 2020

Complaint marked as Resolved

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Gaurav Gupta

from Gurgaon, Haryana

They are blood sucker for the account holder, thats why .. they are getting such response from public. I am also the victim of same case.. QABChgs, Jul-Sep08+Serv Tax93" 843 Rs. Mr Kamath ads. on TV will not prevent the bank unless you save the account holders.

There is no information as such that they are going to min 10k balance in s. acc. They always send the reminders via SMS, they why this not send ??

We all should come togather and raise our voice.

Garuav

Bobby

I too got charged the same amount

20/10/2008 QABChgs, Jul-Sep08+Serv Tax93 843.00

I dont understand why they Dr. the amount . I had sent mail to ICICI but no response from them.

AMIT GANGULI

from Hyderabad, Telangana

The same with my account[protected], they have cut off Rs.843 under QABChgs, Jul-Sep08+Serv Tax93, I dont understand the reason for doing something like this. They havent intimated that they would be doing something like this before. There is no reason for doing such a thing.

Sreenivasulu Malavathula

The same happened with my s/b a/c[protected] and my spouse a/c[protected] of
QABChgs, Jul-Sep08+Serv Tax93 charges Rs 843.00 in each a/c even we maintained min. balance of Rs 5000. I enquired with ICICI people about min. balace and they informed us that the min. balace of Rs 10, 000 applicable for new a/cs that opened after 1st Jan' 2008. and older a/c (opened before 01/01/2008) min. balance Rs 5000/- and we (me and my spouse) opened a/c 5 yrs back. I need justification why they gave such a falut statement and charged QABChgs, Jul-Sep08+Serv Tax93 in our a/cs. If they won't revert back the trasaction. we planning tp close our a/c's after removing all our amounts (demate, fds, mutual funds etc) and we won't do any transaction with this bank in future.

Ashish Jain

from Noida, Uttar Pradesh

I have also faced this problem twice. They have charged Rs. 800+ for QABChgs. What is this.

Sreenivasulu Malavathula

QABChgs means Quarterly Average Balance Charges, Here From July to September. It is applicable if your a/c not maintained minimum amount. (say Rs 5000/-). ICICI recently increased minimum amount from Rs 5000/- to Rs 10, 000/-.

Sreenivasulu Malavathula

How it is justified not maintaining of Rs 5000/- the penalty is Rs 3372/- Per Annum (Rs 843/- Quarterly X 4). Really They are blood suckers. Now it is the time to teach them lesson by closing all our accounts like saving a/c, demat a/c, mutual funds etc and move to some other nationalized banks.

Abhigyan Dasgupta

from Pune, Maharashtra

I have faced the same problem. As per my knowledge, the 5000/- (or even the 10, 000/-) is the minimum QUARTERLY BALANCE that needs to be maintained. As such, if the balance goes below the minimum for just 1 day (as in my case), it really should not be penalised, since for the remaining days in that quarter, there was enough funds available. ICICI might be sweet with words, but definitely they are not very clean in their business

Abdul Aziz Pathan

from Ahmedabad, Gujarat

My self Pathan Abdul Aziz. My user id is [protected]@eth.net. I am staying in Ahmedabad. I have problem for my internet conncection for last fifteendays.I have alrea
dy registered ten complain[protected] Compalin[protected] Compalin[protected] Compalin[protected] Compalin[protected] Compalin 7578428 for my breack up pin and lower speed problem. But sir yours company can not solved that problem properly.I do not like this type of service if you do not solve my problem otherwise i will register my complain in consumer court. Yet ur engineer has not come here to solve our problem and ur technical deaprtment does not give any satisfactory answere.So please solve this problem otherwise give me ur apex authority contact no. or address though i can complain them for the same problem
please solve my complain a reply as soon as possible.My contact no is [protected].
_______________________________________________________

From: Nodal Officer Central <nodalofficer.[protected]@tatacommunications.com>
Subject: RE: compalin for my Internet connection
To: [protected]@yahoo.com
Date: Monday, November 3, 2008, 10:15 PM
Dear Customer,

Please get a complaint logged at customer care for the technical discrepancies
faced by you in internet services. After getting a complaint logged your
complaint would be attended within 24 hours by our technical department.

Regards

Avijita
_______________________________________________________

From: hafiz pathan [mailto:[protected]@yahoo.com]Sent: Mon 11/3/2008 11:20 PMTo: Nodal Officer CentralSubject: compalin for my Internet connectionDear Sir, My self Pathan Abdul Aziz. My user id is [protected]@eth.net. I amstaying in Ahmedabad. I have problem for my internet conncection for lastfifteendays.I have already registered ten complain for my breack up pin and lower
speed problem. Butsir yours company can not solved that problem properly.I do not like this typeof service if you do not solve my problem otherwise i will register my complainin consumer court. please solve my complain a reply as soon as possible.My contact no is[protected]. I hope sir u will solve my compalin as early as possible.
____________________________________________________

I have submitted my complain on 31st of Octomber in customercare but at the movment my complain is not solved yet.companyies local nework enginner came but he do not solve the problem of my brackup internet connection proper problem.
Mr. Jaymesh was came and to see the all over the problem but he cannot solve the problem and go to the office and he can not pick up the phone. I will

complain about the company they cannot provide better service and they got fully service tax and they told me only your problem is under obsevation for last five days.I hope sir please solve my problem as early as possible.

Balasubramanyam

from Bengaluru, Karnataka

EMPLOYEE — QAB WITHDRAWAL

The ICICI Bank People have not Intimated about the QAB Charges (Rs.843) prior to their Withdrawl. This may be takeplace them tom loose the Cutomers ...me too

MUKHTAR AHMED

from Chennai, Tamil Nadu

Dear, Sir,

This complane behalf of M/S RPM CREATIONS,

PAN NO- AAKFR4733P

IEC Number-[protected]

we are holding a current account M/S RPM Creations no[protected] at I.P.Extension Mandawali Fazalpur New Delhi-110092

The Authorized Dealer code of the branch is[protected]. we will send a shipment via JNPT Mumbai.but in system of mumbai does, not show this code.we have sent a bank copy on icici bank letter head with stamp/signature (Branch Manager) for ragistration of our company.

we have checked this code at our branch 3 time .also we have written copy.

kindly check & solve the problem

awaiting your prompt reply

mukhtar ahmed

MUKHTAR AHMED

from Chennai, Tamil Nadu

Sena L. Chhakchhuak

from Lunglei, Mizoram

I fully agree with this complaint QABChgs, Oct-Dec08+ST93 rs.843. Thats a lot of money, i don't think they would give me even rs 50 if i ask them for free.

There was one time that i was advised to change my debit card to a GRID debit card. i was told that this would be free of cost to upgrade the debit card. But after the process is done i was still charged. When i go to complain about this, i was told to undergo so many unnecessary things, making it very complicated to rectify the error which was DELIBRATELY?? caused by the bank.

I am not at all satisfied with their services anymore. All this little hidden charges which is rather SHOCKING to us customers, i don't think they wanted to have a fair and good relationship with their customer.

Tarun Bhati

Hi All,
Same complaint .-Even my ICICI savings account was imposed the same transaction " QABChgs, Oct-Dec08+ST93 INR 843.00" on 11/01/09.
I sent out email to ICICI but no replies. Per their website, they should response within 24hrs.
I would say the consumer court must take a legal action againt ICICI bank on same issue otherwise they will keep on doing the same for all the ICICI customers.
Really They are blood suckers..

Jay Kale

from Pune, Maharashtra

Same with me...although my average balance for quarter was abaove 10000...still charged rs.843...witout prior information...

Abhishek Jain

My account was also changed a similar amount. I called the customer care and they told me that the Minimum Quarterly Balance has been increased to 10, 000/- from 5, 000/-. For not maintaining the same, the charge has been levied.

This is such a load of crap. I never got any information from ICICI in this regard.

Vineela Devara

from Guntur, Andhra Pradesh

My account is zero balance account. How can they charge QABCHGS CHARGES for zero balance account

T.Panneerselvam

from Puducherry, Puducherry

Yes, hey are blood suckers..pl.stay away from them

Rockfella

from Anand, Gujarat

Same thing happened with my mother's ICICI account. The bank has charged a fee of Rs. 976, the ministatement says its some "QABCHGS" and she is going to close the account today!!!
Hey did anyone of you got any response from ICICI regarding your complaints? Did the bank refund the charges????
Thanks in advance.

Anindya Chowdhury

from Pune, Maharashtra

Hi All,

The same thing Happened with my Wife's account. They are withdwaring an amount of around Rs 850 in every 3 months saying "QABChgs, Jul-Sep08+Serv Tax93" etc in the transaction report. This bank is not at all trustworthy and cheating people !

sharad kumar mahobia

from Delhi, Delhi

Why qabchgs has been deducted from my acct no.[protected]...?

vighe laxmikant karbhari

JNPT — PHONE IS NOT WORKING SINCE 4TH JULY.

MY PHONE NO 2338355 IS NOT WORKING SINCE 4TH JULY. MY CONSUMER NO IS [protected]. I HAVE ALREADY PAID CURRENT PHONE BIL. PLEASE LOOK IN TO THE MATTER AS EARLY AS POSSIBLE.
THANK YOU.

shrawan kumar

from Chennai, Tamil Nadu

Agreeeeeeeeeeeeeeeeeeeeeeeeeeeeee.
ICICI taking too much charge for this.
Avoid Avoid Avoid Avoid Avoid Avoid Avoid Avoid ... ICICI Bank.
Me too suffer from this . QABChgs, apr-jun09+ST77

i[censored] deposit 10K for one year they will give you 750. if you are not maintaining 10K in your bank u will have to pay 3308. that is not justify at all.

So once again avoid ICICI Bank and opt public sector bank.

xyz890

from Noida, Uttar Pradesh

Hi all,
I am also an victim of the same "QABChgs" - spoke and rectified with ICICI - please wait let you know once credited back to account max by tuesday 14th July 09 - how all of you can get back the amount.

Regards
Navi

Francis mathew

from Tiruchirappalli, Tamil Nadu

I too got charged the same

20/04/2009 QABChgs, Jan-Mar09+ST77= 827.00

09/07/2009 QABChgs, apr-jun-09+ST90= 960.00

I dont understand why they Dr. the amount . I had sent mail to ICICI but no response from them.

umesh sharma

from Mumbai, Maharashtra

even i hav the same problem... they hav deducted QAB charges from my icici saving account...dont know what can be done ...guys i think there should be anti campaign against such mal - banking practice against icici bank

vinod

from Gadhinglaj, Maharashtra

Hi, All,
Same think happened with me my accout. I have got an sms stating ' QAB "Chgs in my account from1st july to 31st july 09 as - 5658. we have not heared about QAB charges nor told about it at the time of opening the account. Also we have not made any transations for last 3 years and we expected it to close down automatically as there was no transation . We have given a letter to bank to close the account but no action has taken.If the account is not closed within a weekstime, I will take this matter to consumer court.
I requst consumer not to open account in icici as one of the worst Bank and banking serice in the world.

Vengateswaran C

TAKE ACTION AGAINST COMPLAINT - SUBMIT Complaint TO RBI (Reserve bank of India).

Dear victims please be adviced that RBI India is the regulator for Banks across India. RBI (Reserve bank of india ) lays the rule for other across india to follow. RBI is the police man for banks.

We as a victims are supposed to launch complaints to RBI regarding the malpractise about the bank.
You can submit RBI compliants online.

For more details visit :http://www.rbi.org.in/home.aspx
Submit your complaints online to RBI @ https://secweb.rbi.org.in/BO/compltindex.htm
Note- your browser may report certificate error - click continue to proceed.

Manjunath

from Mumbai, Maharashtra

Hi All,

This same thing is also happened with my account, ICICI has debited 3 times in my account, The total lum sum of 3800 rupees i have lost till from six month, If they dont reverse this much of amount i have to file case against ICICI bank, They are cheating the people

Anil Kumar

from Thiruvananthapuram, Kerala

Yes they deducted from my account for not maintaining QAB.

arun

from Mumbai, Maharashtra

They are blood sucker for the account holder, thats why .. they are getting such response from public. i agree this comment, , am also facing the same isseue
they cut the amt of rs 827 for qabcchgs, jul-sep09+st77

Alap

from Mumbai, Maharashtra

ICICI Bank & its Services are 100% Sleazy.
It simply becoz all other banks are VERY Slow in updating their technology to provide new & innovative services, we are STUCK with ICICI Bank (Read: Online Banking, Demat & Brokering etc...)

They too have deducted Amount from my Account citing the notorious QBAG (Quarterly Balance). This is plain stealing. The MUST give prior intimation to bring the balance to the required level. Simply dipping their dirty hands in our accounts & taking away money is WRONG.

To further the matters, I tried to transfer money from my other ICICI Account (What an I am right!!!) to this affected account & lo & behold, I am Informed: Transaction password is incorrect!!!

To complicate matters, the site informs me "My Mobile Number is UNDER COOLING Period" (Whatever that means) & that I cannot regenerate password online. In short I CAN ONLY SEE MY ACCOUNT BUT CANNOT DO ANYTHING WITH IT.

My advice: New USERS: STAY AWAY from ICICI as far as possible. Other banks have COPIED & developed their own services ((Read: Online Banking, Demat & Brokering etc...) eg: Axis Bank, SBI Bank etc...) Opt for these banks. ICICI is a scumbag which will eat your money the moment you drop your guard.

rinkirani

yes .this is true.bank withdraw amount 827 as Qab chg from my account.

Dipak Sonawane

from Pune, Maharashtra

Hey guys,

1 08/01/2010 QABChgs, oct-dec09+ST77 DR INR 827.00

Same thing happened with me as my account is 0 balance account. I will definately request them for reversal.
Help me how to proceed?

Thanks & Regards

Dipak Sonawane

Vasu

Hi,

QABChgs, oct-dec09+ST77 DR INR 827.00

I also had the same problem. This is disgusting . They should have intimated regarding the minimum amount about, and notify in a mail about the action before they proceed to cut the balance. This is not fair. Try to avoid ICICI bank.

karthik reddy

from Kolkata, West Bengal

this bank policies and customer services really sucks!!

Chaitali Patil

My account have been deducted for Rs.827.Are there any chances of getting back the money?

sandeepmathurril

from Mumbai, Maharashtra

I have also same problem, ICICI bank cut QABChgs, apr-jun10+ST33 Rs 358 without any information.What going on, no body monitoring this type of hidden information given by ICICI Bank.
Sandeep Mathur

beejaykay

Jan 18, 2011

ICICI Bank is a blood sucker. They are good in nothng. Demat, Homeloan and now saving account are purely money making for them. I, fed up f paying the charges for Demat and Savings. Most dearer is the QAB charges which was charged 4 times (827 X 4 = 3308) in last year. I was not notified that they have increased minimum balance to 10K. None of their services are customer friendly. They don't help customers at all and the employees are the most arrogant ones in the country

HDFC, SBI are fare better in this sense and Im closing all my business with ICICI. Get rid of credit card already. Doing the rest soon. So PLEASE DONT GO WITH ICICI. They will loot you with their fineprint on the Fees.

BE CAREFULL AND AWARE when dealing with ICICI BANK.

SINGHROHIT

Jan 30, 2011

Same thing happened with me without any intimation, they imposed QABChgs, oct-dec10+ST77 @INR 827.00.

Let us not accept this so easily.I am with you to support any kind of litigation against ICICI.(Rohit Singh)

coolgalin

from Patna, Bihar

Feb 3, 2011

me too same prob...QABChgs, oct-dec10+ST77 - 827 QABChgs, jul-sep10+ST77 827...
but what are these charges for?

Golase Dinkar

from Patan, Maharashtra

May 21, 2011

Respected sir,
Bank is not convinient to the customer end because she can not adjusted or consider for one day EMI due date . Generally sallari pay date is 7 th to 10 th day of every month all over but EMI Date is set 5th day of month.How deside & why deside this date . what is the loss of bank if date is set after 5 th day of evry month but no the bank attitude is cheating the customer every time, this is his business. Why bank chenge EMI Due date change. So please consider this coments change with coustomer satisfaction

Golase Dinkar

meenakshitbhat

from Bengaluru, Karnataka

May 20, 2016

ICICI Bank — Cheque issued not honored in spite of sufficient balance in account

Ch.NO.484779 dt.[protected] for Rs.40000/- issued not yet honored in spite of sufficient balance in my account.

Pallavi Bhansali

from Mumbai, Maharashtra

Jun 13, 2016

under name of upgrading credit card from platinum to coral they made a transaction

Hi I had applied for upgrading my credit card to icicibank. But they misused and leaked this information to outsiders thereby a transaction was made of 8000 rs

ramesh suri

from Bengaluru, Karnataka

Jun 13, 2016

UPDATE OF CREDIT CARD-STATUS OF SERVICE REQUEST NO-SR340628165

UPDATION HAPPENED ON 27.09.14, STATUS NOT YET KNOWN.

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This is the worst night mare I am facing from 8th of Aug which is still not yet over. I am a customer of ICICI. I hold a salaried account and
also ICICI GOLD Credit card. I received a call from one of the ICICI executive[protected] on 08/08/2008 on my number telling me that I am eligible for a new card "VIP 3 STAR GREEN CARD" at 12:49 Hrs. According to him this card is given only with CASHLESS CARD(actually a scheme of ICICI prudential Life Insurance).Going by what ever he said I went on to take the cashless card i.e. the life insurance policy of ICICI PRUDENTIAL according to which I am subscribed to a total entitlement of 40Lakhs and 8 Lakhs per year and to use this I need to pay a premium of 7745 Rs and a monthly installment of 645.42 for 24 months. I called up ICICI customer care to verify regarding "VIP 3 STAR GREEN CARD" card and found out that it does not exists.
Later i have tried to find out details about my policy but to no avail. Neither can I get the information about this policy from ICICI BANK CUST CARE nor from people at ICICI PRUDENTIAL LIFE INSURANCE cust care. I have not got any documents regarding this nor the card(life insurance card). I don't have the policy number nor the application number, but as of now I am charged 645.42 Rs on my credit card. I have called ICICI prudential Cust care for more than 10 times they say we will get back to you sir and they never do. I have also put up a complaint in ICICI Prudential office, a month ago still no avail.
I don't understand how come ICICI bank professionals are doing such kind of stuff? I personally trust ICICI bank with all my accounts and money, but if a professional from ICICI bank does such a work then I hate to say but I loose trust on its offers and calls.
I want to cancel my cashless card or the insurance policy with ICICI PRUDENTIAL, but am not able to do so. With out any documents and with out any policy I am just charged money on my credit card.

I am absolutely clue less on what to do. Please some one help me out.

Aug 14, 2020

Complaint marked as Resolved

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Rakesh Kumar

27/09/2008

Respected Sir / Madam,

I RAKESH KUMAR holding an ICICI Bank salaried account, and only my salary is deposited by the company in same A/C.

ICICI Bank provided me Debit card, valid from 06/05 up to 05/15, the same card is called as ICICI VISA ELECTRON INTERNATIONAL DEBIT CARD, I am availing this facilities since July 2005.

Up to 20 th September 2008 every transaction going smoothly, on 27 th September 2008 around 10:30 am, I needed some money for that purpose I went to ICICI bank, vashi ATM, when I operated my above VISA ELECTRON card the request was rejected for the transaction of Rs. 5000, I was surprised that the minimum balance was more than 1, 50, 000 Rs. in my account and was surprised how my request was rejected for the transaction, when I withdrawn balance statement I came to know that only Rs 93 was the balance in my A/C instead of Rs. 1, 50, 000.

I know that I never withdrawn the cash amount in my A/C only one transaction done by me on 25/9/2008 for reliance network of Rs. 197, I went to ICICI bank, vashi branch and enquired about my transaction details and made a complain, Service Request number SR 81255335 on 27 th September 2008, and subsequently my card was blocked.

On 18/10/2008 ICICI Bank provided me the transaction details and I came to know that all amounts have been withdrawn from Philippines, in the bank of Philippines Islands.

I have never been to Philippines and have never given my card to any unknown person or friends and have never shared my pin number with anyone.

I am sure that without the support ICICI bank staff my PIN number of my A/C No. cannot be disclosed, ICICI Bank staff or any other member of ICICI Bank must have provided my A/C PIN number to the unknown person and the amount was withdrawn from bank of Philippines Islands.

Total of Rs. 1, 39, 390.62 was withdrawn from my A/C, , my ICICI VISA ELECTRON INTERNATIONAL DEBIT CARD was always in my personal possession, so transaction done between 21/09/08 to 27/09/08 were all fraud,

Yours truly,

RAKESH KUMAR

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Dear Sir,

My self Abdul Hafiz Abdul Shakur Pathan. I have opened my account last one or two years. My account no is[protected]. I am staying in Ahmedbad in Gujarat. I have againts the icicibank why they cut the balance of my account without any information. The charges is 1 20/10/2008 QABChgs, Jul-Sep08+Serv Tax93 DR INR 843.00. I will request the consumer court to give me ny balance as early as possible otherwise i will withdraw my money and i cannot give the charge of the bank.
I hope u will solve my query as soon as possible.

Aug 14, 2020

Complaint marked as Resolved

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biswa

I am also found the same issue with my acocunt and I have given a written complain to them. I will wait for the response other wise I will file a consure case

thanks,
Biswa

Tushar

from Lucknow, Uttar Pradesh

Hello
even i hv got the same debit. it is for non maintainance of Minimum Balance.Cant do anything

from Chennai, Tamil Nadu

Even it happenend for me to day before yesterday.

Senthilkumar

from Chennai, Tamil Nadu

I also found the same issue with my account and when I spoke to the customer service of ICICI, they are not reversing the amount back. The account which I am using is a salaried account. Of course, for the past couple of months there is no salary deposited. But before changing into Savings account from salary account, they haven't intimated before. Without intimating they caught 843 RS from my account. I want to file a consumer case. Please advice.

Deepak Kumar Bagrawat

I also found the same issue with my account. They cut the balance of my account without any information of Rs. 1, 112.00/-

QABChgs, Jul-Sep08+Serv Tax122 ? for what -

When i am depositing 15000/- every month for my EMI then there should be no Quarter Balance Charges.

Abdul Hafiz Abdul Shakur Pathan

from Pune, Maharashtra

Dear Sir/Madam,
My self Pathan Abdul Aziz.
I have a postpaid broadband account from VSNL. My user id is [protected]@eth.net. On[protected], I had used the internet broadband postpaid connection with 1mbps speed. I have used the internet connection for last two years. I have complain about close my internet for last two days. I have register my complain in 24th oct 2008 and the complain no is 7518362.they told me your query solved within 24hours.after I will call them and gave my complain no they told me your complain was soved but My at the movement my internet connection is not stated yet. I have stay in Ahmedabad. I have also forward complained in Ahmedabad VSNL office but their engineer told me there is serious problem in server and we have no sufficient equipment to solve your problem. I have problem about for my bandwidth and break up connection everyday.
The connection is not working for many days. We have been reminding them and the CALL CENTER replies that the same will be rectified within 24 hours.
No body attends……

I hope sir you will solve my complain as soon as early as possible. My mobile no is [protected], [protected].
Thank You

Amogh Deo

from Dondaicha, Maharashtra

the same problem with me too... QABChgs, Jul-Sep08+Serv Tax93.. 843 rs

I bloody well need a reason and the breakup of the amount, on what calculations have they arrived at that amount... this is sheer robbery. I swear i am going to close my account with such thugs if they don't gimme a valid reason.

sanjay kumar singh

from Delhi, Delhi

I have same problem. They are not treating their customer properly. God save this bank.

Santosh Jaiswal

Even I have the same problem. I will talk to the customer care and try to fix them up. If they don't agree then I will file a case in consumer forum.

Priyankar Singh

from Mumbai, Maharashtra

The bank has deducted Rs 843 twice from my account and my balance has been over the minimum balance criteria(5000) for a long time.What is the reason, can someone please explain?

dr manika saha

from Kolkata, West Bengal

my ac in icici bank had been debited rs843 without informing me as20/10/2008 QABChgs, Jul-Sep08+Serv Tax93 DR INR 843.00.i want your advise what to do?

Ajay Gupta

from Agra, Uttar Pradesh

I have opened my account last 5 or 6 years. My account no is[protected]. I am staying in Delhi. I have againts the icicibank why they cut the balance of my account without any information. The charges is 1 20/10/2008 QABChgs, Jul-Sep08+Serv Tax93 DR INR 843.00. I will request the consumer court to give me ny balance as early as possible otherwise i will withdraw my money or close my account and i cannot give the charge of the bank.
I hope u will solve my query as soon as possible.

Venkatesh R

from Chennai, Tamil Nadu

my ac in icici bank had been debited rs1180 without informing me as20/10/2008 QABChgs, Jul-Sep08+Serv Tax93 DR INR 1180.00. What is the reason, can someone please explain?

Sreenivasulu Malavathula

The same happened with my saving a/c[protected] and my spouse a/c[protected] of
QABChgs, Jul-Sep08+Serv Tax93 charges Rs 843.00 in each a/c even we maintained min. balance of Rs 5000. I need justification why they gave such a fault statement and charged QABChgs, Jul-Sep08+Serv Tax93 in our a/cs. If they won't revert back the trasaction. we planning to close our a/c's after removing all our amounts (demat, mutual funds etc) and we won't do any transaction with this bank in future.
-sreenivasulu M

Sreenivasulu Malavathula

indukuri venkata raja murali

from Hyderabad, Telangana

My self indukuri venkata raja murali. I have opened my account last one or two years. My account no is[protected]. I am staying in vijayawada in a p. I have againts the icicibank why they cut the balance of my account without any information. The charges is 1 20/10/2008 QABChgs, Jul-Sep08+Serv Tax93 DR INR 843.00. I will request the consumer court to give me my balance as early as possible otherwise i will withdraw my money and i cannot give the charge of the bank.
I hope u will solve my query as soon as possible.

Ashish Sansare

from Mumbai, Maharashtra

I have a same complaint & tomorrow i Will close my accout from ICICI Bank.

Ansari A. Halim

from Bengaluru, Karnataka

Even I faced the same problem and I'm too gonna close ICICI account tomorrow.
People are doing right thing by withdrawing money from this back.
This bank will get bankrupt soon.

MANISH KUMAR SINGH

from Jamshedpur, Jharkhand

My self manish kumar singh. . My account no is[protected]. I am staying in jamshedpur. I have againts the icicibank why they cut the balance of my account without any information. The charges is 1 20/10/2008 QABChgs, Jul-Sep08+Serv Tax93 DR INR 843.00. I will request the consumer court to give me my balance as early as possible otherwise i will withdraw my money and i cannot give the charge of the bank.
I hope u will solve my query as soon as possible.

Ramakrishna

from Bengaluru, Karnataka

I am also having same problem. Is anyone get back money from ICICI?

kalyan Gunda

I am aslo having same problem. can some one help me, if any o[censored] got the money back?

Mohammed fasiuddin

My Self Mohammed Fasiuddin from KSA it is very bad bank i recommend to every one to close there account from the bank same heppend with me they deduct amount from my account with out notice this is not the way they doing other bank not like this bank .. this is sheer robbery. I swear i am going to close my account very shortly if they not response. This is not small amount 843

Vipul Jani

from Mumbai, Maharashtra

i have a current account name Utsav technologies pvt ltd acc.no is[protected]

We had opened a bank account with Rs.10, 000.00 of Minimum Balance. But we had not done any transaction in bank from last 12 Months and we have not received any statement for this account. But last month I have download statement (starting to end) through internet banking and I have seen some charges regarding QAB (Quarterly Average Balance). So I just checked with bank on last week than I got to know that our Minimum Average Balance is Rs. 25, 000.00 so how it is possible. We had opened a bank account to deposit a Cheque with Rs. 16000.00.

so we giving the request letter to bank for checking our account opening form after 15 days we have recived form copy and we seen in form that we had tick on 10, 000.00 for min balance but our stamp size long because company name is long (UTSAV TECHNOLOGIES PRIVATE LTD ) so we had put up the stamp form 10, 000 to our stamp end on 25, 000 bal. so bank says your min bal is Rs.25000. and he deducted of min charges apx Rs. 5500.00

so we request you to pls solve my query and revert charges in my account.

Prashant Sinha

from Mumbai, Maharashtra

ICICI Bank — 3900 INR debited from my account without informing me.

Dear Sir

I maintain a savings account with icici bank from last 5 years. My account no is[protected]. On 30 march 2009, i got 3967.46 debited from my account against subject [protected] .
This transaction has been done without informing me. When i enquired with ICICI bank customer care it was told to me that this is an 2.5 years old outstanding of 1000.00 and interest 2900.00 adding 3967.45

(1) My first complain is " why without asking me money has been taken out from my account?"
(2) I am not sure weather i really used [protected] card in past.
(3) Why ICIC bank did not clarified in-past since i am regular customer of ICICI bank since last five years.

Thanks

Jay Prakash Singh

from Noida, Uttar Pradesh

Dear Sir,

My self Jay Prakash Singh. I have opened my account last two or three years. My account no is[protected]. I am staying in Patna in Bihar. I have againts the icicibank why they cut the balance of my account without any information. The charges is 1 20/04/2009 QABChgs, Jun-Mar09+Serv Tax93 DR INR 827.00. I will request the consumer court to give me ny balance as early as possible otherwise i will withdraw my money and i cannot give the charge of the bank.
I hope u will solve my query as soon as possible

Prashanth

I had a similar charge on my account. After speaking to the customer service rep I understood that the Quarterly Average Balance (QAB) should be a minimum of Rs.15, 000 (used to be Rs.5, 000) to avoid this charge. Quarters are based on the calendar year, so Jan 1st to Mar 31st is the first quarter.

Prashant Sinha

from Mumbai, Maharashtra

ICICI Bank — No updates for transaction - 4864103106277006

Dear Sir

My account no is[protected].

On 30/3/2009, Icici Bank has debited amount 3967.46 INR. I lodged a complain with them ( SR[protected] but no written information or on email is provided to me.

My concern is i want full detail about mentioned transaction.

Please look in to issue because as per my best knowledge i don't have any due amount or loan pending with ICICI bank.

Thanks

Prashant

sudhir kaushik

from Mumbai, Maharashtra

these all banks are bunch of crooks

vcbcbn

from Mumbai, Maharashtra

gjgfjfgyju

arunanaik

from Mumbai, Maharashtra

Even I faced the same problem of QABChgs deduction without any prior information.

AMITA SONDHI

from Delhi, Delhi

I have a same complaint against QAB I have closed my one account & going to another close my accout from ICICI Bank.

SUNEETHA

ICICI Bank — QABCHGS

Dear ICICI,

I have been charged 827.00 INR and the transaction details below:
1 09/07/2009 QABChgs, apr-jun09+ST77 DR INR 827.00

I'm just wondering about this transaction. bank itself is making invalid/unauthorized transactions without giving any notice ON THIS FAULTY TRANSACTION. I'm completely dissatisfied the way you see the customer's money.

Please look into this transaction and re deposit this money into my account ...

I would appreciate your quick response in this regard.

Thanks,
Suneetha D

nodalofficer

from Mumbai, Maharashtra

Dear Ms. Sunita,

Kindly write to us at [protected]@icicidirect.com, with the subject line as ‘Customer Service – Savings Account’. Request you to provide the relevant details of your account, along with your full name and contact details.

We will be glad to assist you.

Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

Bharath Vasudevan

I did not look at my statement for a year. It was dormant and now I see around 5k taken as QAB charges. Anyone has got their money back from icici?

Who cares

from Mumbai, Maharashtra

ICICI is full of !

Crappy web site - opens like a hundred different pages to get simple info or just login. Wonder which stupid software company created such a pathetic site.

Third grade customer service

Atrocious charges for almost everything they do...

Anil Kumar Nallan Chakravarthy

Sir,

I am a musician since 2002 and I opened a savings account in ICICI during 2003. At that time the bank said savings account eligibility is to maintain Rs.5000 balance minimum. Later since 2006 I came Mauritius and staying here. The bank has renewed its rules in 2007 july that Rs.10000 minimum balance should be maintained but I was not aware of it as I am in Mauritius. My balance was approximately 6, 500Rs at that time. Now throught internet I checked I noticed they have levied nearly Rs.3, 300/ from my savings account as Quarterly Average Balance charges. This is not justice at all. How can they suddenly change their rules. I am not able to deposit any funds from here till today. My very hard earned money is going like this. I am really hurt by ICICI Bank. They could have atleast block the account in order to make their customers maintain minimum balance. But taking the customer's money in this way that too so much high charges are not acceptable.

Vengateswaran C

I Shiva Rama Krishna

from Hyderabad, Telangana

I opened icici direct trading account alongwith icici bank savings account. They said that it is a zero balance account but they later converted it to minimum 10k balance account which was not even informed to us. They started charging this QAB from the account. How unjustified it is ...we people work hard to earn this money...and these guys take away within a fraction of a second. For a normal salaried class its highly impossible to keep 10k available all the time. This is a new business idea to cheat common people like us. They don't even give 100 Rs as annual interest...but they easily earn 3400/- without any work. I hope they have plenty of accounts like this may be 1, 00, 000 it may have more numbers...
For example if 100000 X 3400/- = 34, 00, 00, 000/-
If you see here, even without working hard they are earning 34 crores per annum...these private banks are sucking our blood and enjoying high status in society. I have just given an example...there are many more instances where these banks cheat common people like you and me. Let us raise voice against this. Is this what government want for AAM AADMI

sistem07

from Kolkata, West Bengal

My self Sandeep Paul opened account last 8-9 years. S/B account no is[protected] in PUNE. At present I am staying in Jamshedpur in Jharkhand. I have query against the Icicibank why they cut Rs.827/- from my account without any information. The charges are as on 22/10/2009 QABChgs, Jul-Sep08+Serv Tax93 DR INR 827.00.
I hope you will solve my query as soon as possible.

Vibhash Jha

ICICI bank is really a criminal bank!
They have cut the same amount of 900 twice. It's not a small amount but a substantial percentage of my saving ! As far as i correctly remember, my account was zero balance or atleast a 5k for last four years and not a single rupee has been cut unnecessarily when i was there in country. If they have revised their policy, customers deserve to be notified at least! They have no right to cut a single penny without my authorization! If they have some charges on my name, ideally they should notify me first and get my authorization. If i don't comply, they can drag me to court but cannot touch MY ACCOUNT without my authorization! I am not in country so can't do anything other than watching helplessly my saving getting diminished day by day!
If we can unite and can file a group consumer court complaint against this dacoit bank, this will be great!
Can anyone advice how to seriously take up this matter and also penalize the bank for creating psychological trauma.

sarvmishra

from Gurgaon, Haryana

My self sarvesh kumar mishra. . My account no is[protected] in icici from year 2000. i always knows & maintain 5000 quarterly, up to apr09 my a/c balance more than 50000, at april 2009 my a/c balancce was Rs 9800 . thats why for maintaining minimum balance i am not withdrawing any amount upto now jan 2010. but my third class bank icici and staffs all third class of icici . I have against the icicibank why they cut qabchgs apr09 july 09 oct 09 Rs 827X3=2481 balance of my account three times without any information.Is this the behavior of a nationaised private bank I will request the consumer court to order this icici give me my money back as early as possible, I need for your kind co-operation

Hello...

Please don't post your account numbers in this public website.

Avani534

from Delhi, Delhi

I have had the same problem
QAB charges without any information
14/07/2010 QABChgs, apr-jun10+ST77 DR INR 827.00
I'm shutting my account on Monday and lodging a case in the consumer court!

Sushil Verma

from Noida, Uttar Pradesh

Dear Sir,

My self SUSHEEL. I have opened my account last 5 Month . My account no is[protected]. I am Leave in Delhi . I have againts the icicibank why they cut the balance of my account without any information. The charges isQABChgs, 06/10/2010DR INR 827.00. I will request the consumer court to give me my balance as early as possible otherwise i will withdraw my money and i cannot give the charge of the bank.
I hope u will solve my query as soon as possible.

Thank & Regard
Sushil Verma
Email id : [protected]@gmail.com

loganathan kalipalayam

from Delhi, Delhi

May 23, 2016

ICICI Bank — OTP not sent - While registering credit card for 3D secure pin

I am unable to generate 3D secure pin for my credit card. I have linked this credit card to my internet banking as well. After given the required details, the OTP not sent to my mobile, Due to this I am unable to proceed further.

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I have password as well as user ID but not able to connect sugest what to do

my a/c no.[protected]

Aug 14, 2020

Complaint marked as Resolved

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muthukumar29

Dear Sir,

I have icici bank last 4 years but not activate my internet bank .now i am register my user id &

password but not open .it is come error expired .so kindly give me & activate my internet banking

thank you

Y.Pereshwar.sharma

from Mumbai, Maharashtra

Dear Sir,
sub-Activation of net banking.
I have passwerd as well as user ID for internet banking it is aprox 7 years old but not able to connect please suggest what to do to activate it.
my account no-oo[protected]

rajesh karthik

from Bengaluru, Karnataka

Apr 12, 2011

I have password as well as user ID but not able to connect sugest what to do

my a/c no.[protected]
[Complaint comments]

anand ramkeval sharma

from Mumbai, Maharashtra

May 4, 2011

sir, Pls i have to activate internet banking facility so send me pass word and no. for internet banking facility.my account no[protected]

s.suresh kumar

from Noida, Uttar Pradesh

Feb 13, 2012

Sir please activate internet banking in my account. By suresh kumar a/c no[protected]

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Sir,

I am using icici bank gold credit card.I made a purchase of rs 14039 i failed to pay whole amount at one, i made payment of minimum amount as mentioned in credit card statement.now when i recived my next statement they have also charged for the grace period which i had according to your executives. so i just want ask i havent seen this type of interest any where.No bank can charge for grace period. i am not going to pay any amount unless or until this interest taken back.If icici bank will not take it back then i will go to consumer court to this problem.If icici have this type of rules so you should clear this before offering your cards.

Thanks
Sandeep verma
[protected]

Aug 14, 2020

Complaint marked as Resolved

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yogeshgemini

from Delhi, Delhi

complain at customer care 2-3 times...if not then go to consumer court

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Hi,

I had a very bad experience with ICICI Credit Card Services. When i got my new card, i didn't get any statements for the first few months. I called up the customer care to send me statements, so that i could pay my bill, but there was no response.

And then they kept adding late payment charges and interest charges, and finally they made my outstanding double the amount i spent.

Bad experience, i would never recommend anyone to have the ICICI Credit Card,
HDFC CC is much better i would say..

Thanks,
Ashish

Aug 13, 2020

Complaint marked as Resolved

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Dear sir

I santosh dalvi have an icici big bazaar card having credit limit of
23000/-I.R.In the month of Feb08 one of icici agent have called me for not doing the payment against my dues.The name of that agent is Mr.Suresh & his cell no is [protected].Then he told regarding the settlement agaist my dues to pay 1350/-I.R every month for 09 months on EMI basis.So I agreed with him and i have paid From Feb08 to july08 consistently the above said amount.After that i told to Mr.suresh that i will give u PDC for next remaining 03 months and give my settlement letter and at then he told that this payment is not against settlement but only ur ineterst.At then i stopped doing payment.As this is unfair.
And in the month of oct08 they have seized my saving salary account in icici bank, so that i cannot do transactions, and have seized my A/C without giving intimation to me.My outstanding amount showing aprrox.46751/-I.R .Iam ready for settlement but i will not pay above said payment and iwant negotation so pls contact on my cell and number is [protected].
As if i want to do fraud i would have been done but i want to do settlement so i had done payment from feb to july08.
My credit card no is [protected]. And it is request to u release my saving account becuse i[censored] dont then i have to close my account and stop my salary in that A/C. If that happens then there is no point in settlement.
So pls iam requesting u again as above & contact me on my cell for settling down my outsatanding as early as possible.

Yours truly

Santosh Dalvi.

Aug 14, 2020

Complaint marked as Resolved

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beena agarwal

from Mumbai, Maharashtra

icici/big bazaar credit card — payment not updated

sir, i make a payment of Rs.200 on 03/11/2008 by cash in the main branch of icici bank of lucknow i.e.in Hazratganj, but still that payment is not refecting in my a/c, so plz do the needful.

kavita sharma

from Lucknow, Uttar Pradesh

ICICI Big Bazaar credit card — unwanted payment

I have Lost ICICI Bank Big Bazaar Credit Card No.[protected], in the name of MS Kavita Sharma in ICICI Bank, West Patel Nagar Branch while depositing my Credit Card Payment. I have intimated to Customer Care Executive immediately to block this card.

As per my request, blocking of our card was done immediately by the concerned authorities. when I received my Credit Card Statement, I was really shocked to know that somebody has purchased goods of worth Rs.15, 775 against the above card whereas the blocking of this card has been done on 8th August, 07.

I launched F.I.R. dated 25.08.2007.

I have also launched written complaint to ICICI Bank Investigation Dept. through your executive. He assured me that he will investigate about it.

In my Sept. month statement, there was fraud payment credited & balance shows 2.75Cr. I felt satisfaction.

But after that recovery executives started to threaten me on phone. I told them that I have my statement showing nill balance but till then these type of phone calls are threatening me continuously.

I have also written about this case several times on ICICI website but no response has been received from their side.

Now the recovery executive has started to call on my landlord phone & they are using very rough & cheep language. I have told them & request to visit me to see the nill balance statement but nobody has come but phone calls are continue.

I am so much depressed & harassed so please help me.

Maheshprasad Dwivedi

from Hyderabad, Telangana

ICICI Big Bazaar credit card — Payment issue

Dear Sir,
Myself Maheshprasad Dwivedi, Residence of Lucknow. I am ex- service (Arm Force) man . I have taken ICICI bank - Big Bazzar credit card as a service from your esteemed bank since last one and half year. My credit card number is 4xxx0006
Initially the service was nice. During my last purchase of 3120/- dated 28/sep/2008 from Saharaganj lucknow, i have paid 3130/- amount through cash in at your Allambaugh branch on 4/11/08 and 11/11/08.
Allready i have 100/- Rs. advance earlier. After that i have got following intimation from your bankn on my cell numer: [protected]...

1) Dated 3/12/08 due amount 221.08/-
2) Dated 2/1/09 due amount 677.78/-
3) Dated 1/2/09 due amount 1141.86/-
4) Dated 21/2/09 due amount 1613.90/-

Since 20/november/08 i am in Gujarat and i could undewrstand regarding the above mention intimation on my cell number.
Morover, i have not redeived any bill for above amount, only massages are there on my cell.
You are kindly requested to do needful in above matter at your earliest and inform me the status..
This is equal to mental harrashment to me.

aunachalam

from Hubli, Karnataka

icici salary card detiles

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Dear Sir /Madam,
Sub: ICICI Bank Credit card Fraud Re-Payment
Product: Credit Card
Bank : ICICI Bank
Account No: [protected]
Sir/Madam,
I Would like to inform you that I bear i ICICI Bank Credit card No. [protected], Which is missed on 15/07/08, & somebody had purchased for Rs. 8046/- Against that Credit card. REGARDING THE SAME I MADE THE COMPLAINT TO ICICI BANK AS DIRECTED BY CUSTOMER CARE THROUGH ALL LEGAL PROCEDURE on the very NEXT MOMENT & I ALSO LODGED FIR TO LOCAL POLICE STATION.FOR THAT I GOT THE WAVER IN CREDIT CARD STATEMENT, THE ISSUE IS SOLVED BUT AGAIN AFTER TWO MONTH I GOT A POST FOR SUBMITTING THE MONEY ( Rs. 8046/-)REASON "service request SR73271764 the dispute released in favour of bank" .They are asking for depositing the Money,

I lodged the complain to bank regarding the Dispute, & ask for the detail, they are not willing to tell anything regarding the same, only pressing to submitt the MoNEY, I didn't purchase anything & inform to ICICI Bank on the very next second regarding Missing card by all legal procedure & surrender the card, why they are asking for Money ?

PLS. UNDERSTAND THE FACT, CUZ I DIDN'T DONE ANY TRANSACTION, SO PLS. WAVED OFF THE AMOUNT WHICH I DON'T SHOP FOR.
LOOKING FRWARD FOR YOUR KIND SUPPORT FOR WAVED OFF THE AMOUNT WHICH I DON'T SHOP.

Sir, If they had solve the issue & waved off the Fraud Payment, Why again they are asking for ? I send lots of mails to them but They didn't want to listen nor they are giving the Reson For Frausd Repayment.

Pls. Solve the Issue as i come here very last hope...

Thanks & Regards,

Vinod kumar Joshi

MY DETAILS
CREDIT CARD NO. - [protected] OLD, WHICH IS MISSED &
[protected] NEW
A/C NO.[protected]
Mobile No. : [protected].

Aug 14, 2020

Complaint marked as Resolved

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I Have been issued your credit card no.[protected] in the name of Momin khan r/o Subhash gali, Vishwas nagar, Shahdara, Delhi.
As soon as I got my credit even without using it I came to new that air tickets of GoAirlines and Kingfisher Airlines total amounting to Rs 51980/-on dt 15/09/08 has been done without my knowledge.As soon as I got the statement I was shocked to see the total due amount as I have never used this card before.I immediately called up the customer care No.and spoke to the executive in this regard and told me that a case has been lodged in this regard and ref no.82754935 was given to me for my greivience.My earlier card as mentioned above has been blocked and a new card has been issued which I have duly received.
I sincerely request you to kindly look into the matter as early as possible so that I am able to use the credit card and also tell me if any further compalints are to be lodged anywhere else.

MOMIN KHAN

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K Srinivasa Rao

from Mumbai, Maharashtra

Hai,

This is Srinivasa Rao from Vijayawada - Andhra Pradesh...

my icici credit card number is [protected], Exp Date is 09/2011.

Sir i just let u know that i forgot my Secreat Key of my Card...,

So please... Help me in this...

Thanking

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THE AGENT OF BANK HAS ASSURED ME THAT WHILE I PURCHASE THEIR ICICI LOMBARD POLICY PAYING THROUGH MY ICICI CREDIT CARD YOU WILL BE GIVEN CREDIT LIMIT EXTENDED. I THEN HAS ALSO BEIGN ASSURED THAT YOU CAN DISCONTINUE YOUR POLICY IN THE NEXT MONTH. I GAVE INSTRUCTIONS ON ICICI HELP LINE PHONE NO TO DISCONTINUE THE POLICY (THE DATE I CANT REMEMBER) BUT THEY DEDUCTED THE PREMIUM IN THE NEXT 3 MONTHS I ALSO PAID THESE PREMIMUMS BUT WHEN I WITH CONFIRMATION DISCONTINUED THE POLICY THE DISCONTINUED IT AND CHARGED ME RE- 3000- MORE IN MY CREDIT CARD STATEMENT I CANT UNDERSTAND WHY THEY DIDNT OBEY MY ORDERS ON PHONE MY POLICY NO IS 4034/FPP/03434414/00/00/000 WHICH EXPIRES ON 25TH MARCH 2009

Aug 14, 2020

Complaint marked as Resolved

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Anil Kantaria

from Ahmedabad, Gujarat

ICICI Credit Card — Wrong Deduction

I have taken a credit card number [protected] with the ICICI Bank. I have booked two air tickets from Delhi to Mumbai through Yatra.Com in the month of December-2008 but due to some technical error, the amount got deducted by four times in my account instead of two ticketâ€™s amount. I have sent a request mail to ICICI Bank for correction of false transaction and cash back. After one month, that wrongly debited amount got credited in my account.
Now Iâ€™m really surprised that ICICI bank has again debited my account for that amount to Rs.10590 in the month of August-09. I donâ€™t know what is the reason of this false entry?
So I would like to request you please solve the matter and advice me for further action.

ICICI Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Anil,

We're sorry to hear about your experience. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

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i got sms on my mobile # [protected]. that u tried to deliver the cosignment but i was not available.. i called on ur phone #but nobody pick up ... plz tell me wat is going on ...

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Shrikant M Ajansondkar

ICICI envolope — Not received the courier

Dear sir/ mam,
I m Shrikant M. Ajansondkar from Pune.
i received a message from icici tat my courier has been dispatched on my address on 09-04-08. by ur service. AWb no is[protected].
but yet i hav noz receive my courier.

so plsase try to send our courier asap.

thank you

bs ibrahim shariff

from Bengaluru, Karnataka

Apr 25, 2011

Dear Sir,

My name is B.S. IBRAHIM SHARIFF, my credit card No. [protected] is expired on 1/2001 (January 2011). I request you to renewal of my credit card at an early date. But you have sms to me posted in courier till date i have not received my card. please look in to the matter immediately.

My previous address

B.S. IBRAHIM SHARIFF
104, MAYURI KRISHNA APARTMENTS,
1ST LANE CHANDRAMOULI NAGAR,
GUNTUR - AP

My present address

B.S. IBRAHIM SHARIFF
109, SRI MAHALAXMI TOWERS,
OPP. ELECTRICAL SUB STATION,
DEVAPURAM, GUNTUR - AP

WITH REGARDS,

Dr. BS Ibrahim Shariff,
Programme Manager,
MPLADS-Special Project (Chetana),
Guntur.

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ICICI Bank is such a cheat that despite making a full and final settlement towards Credit Card they have failed to issue me a settlement letter and when questioned they said that I need to give a security check of some charges to the amount of 2500 Rs as a proof and post that they will issue me a settlement letter and that it was just a security check and that the amount will not be withdrawn from my account. But this amount was withdrawn from my Citibank account. And they keep sending me statements despite numerous calls and e-mails to them. When I made the full and final settlement I also cut up my credit card and gave it back to the collection agent.

And now they have withdrawn a huge amount of over 26, 000 Rs from my savings bank account with ICICI under pretext of Credit Crad charges (Don't know what as I do not even have their Credit card). I am also trying to lodge a complaint against ICICI at the RBI website where there is an option of lodging complaints against bank, but the complaint form link does not seem to be working right now. Is there any way you can help here.

Regards,

Seema

Aug 14, 2020

Complaint marked as Resolved

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mahendra pandharinath borole

from Erattupetta, Kerala

ICICIBANK — automatic debit on my credit card

Dear sir,

I have 2 postpaid good valve card connection 1)[protected]
2)[protected]. problem is that my II nos last month bill payment are direct debited on my credit card. this service is not activated from me.would you pls clear that this is noting but barburing from my card.so pls let me know who will give you this authorisation to direct debit. i am regularly paid my bills thro card at your gallary by slashing. so why you ar direct debit my amount.
pls i am awaiting yr leagally responce

Majidkhan

ICICI Bank — Auto debit from account

I had Credit card, Which it was lost 1yrs back, that time I purchase it with worth amount of 15000. Then I called call center to block as it was lost in journey, send me the statement so i can pay my debit. But after that they didn't send any statement.
Few days later ICICI bank blocked my Rs 50, 000 in my account. then mailed to account manager, why is was the case?

then he replied as, My credidt card payment is due . Then I replied him, Currently in UK london, the amount you blocked is more than my principle amount. I assured the account manager to I will settle the crisis with credit card dept once i will be back in pune. I will in pune on 31 OCT 2008.

After 3 days I found they debit Rs 50000 from my account without informg me.
How any bank can do this way ? ...

Matter is not of 50 000, its safe banking which i feel this bank is not safe at all.

If I am liable for any amount, I will pay, but Bank did & bahave like dectetor without informing costomer they withdarw the amount from my account. bank does not have legal rights to do .

This bank is not safe . They really tortured me.

Majidkhan

Majidkhan

RANJAN MALIK

from Mumbai, Maharashtra

ICICI Bank — AUTO DEBIT FROM SAVINGS ACCOUNT

I AM SAVING BANK ACCOUNT HOLDER (WEALTH MANAGEMENT) OF ICICI BANK. ON 31ST MARCH THERE WAS A DEBIT OF RS.8096/- FROM MY SAVING ACCOUNT. ON ENQUIRY FROM THE HELPLINE I AM BEING TOLD THAT THERE WAS SOME OUTSTANDING ON YOUR CREDIT CARD OF FEBRUARY 2003. THE SAID CARD EXPIRED IN YEAR 2005. IF THERE WOULD HAVE BEEN AN OUTSTANDING ON MY CREDIT CARD AND BANK IS AUTHORIZED TO DEBIT OR LINK SAVINGS BANK ACCOUNT WITH CREDIT CARD OUTSTANDING, WHY IT TOOK BANK 6 LONG YEARS TO DEBIT THE PAYMENT THAT TOO WITHOUT GIVING AN PRIOR INFORMATION. ALSO WHY BANK DID NOT SENT ANT STATEMENT OF TRANSACTION OR REMINDERS FROM THE SAME.

Nazia Sayeed

from Pune, Maharashtra

Dear Mr. Malik,

Kindly write to us at [protected]@icicibank.com with ‘Customer Service issue – credit card’ as the subject line. Request you to provide the relevant details of your credit card and account along with your full name and contact details.

We will be happy to help you.

Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

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Complaint of wrong procedures adopted by ICICI Bank No Transparency of Interest Calculation.

On 14th oct. I had submitted arequest to close my NRO FD no[protected] which was opened on 26/5/2007 & was automatically renewed on 26/5/2008. The FD was closed on 16/10/2008.As such the period of FD was 365+143 = 508 Days.

On renewal on 26/5/2008 the amount in deposit was Rs5, 44, 875/- on 26/5/2009 I had to get a maturity value of Rs 5, 89, 790/- that means an Interest of Rs 44, 915/- less TDS. for 365 days.

In this regard I was surprised to note that for 143 days only Rs 7685/- has been credited to my account.

On my other FDR no[protected] for Rs 5000/- opened on 28/6/2008 where I was to get an Interest of Rs 412/- for 365days, I have been paid only Rs 54/- for 100 days

There is one another case of FDR no.[protected]. As the funds were short in my account & there had been a delay in getting money, I submitted a request by internet banking to close said FD of Rs 1, 75, 000/- opened in Feb, 2008. The amount balance in a/c was more than Rs 1, 80, 000/- & maturity value was more than Rs 1, 89, 000/- on maturity.

Meantime the amount expected was credited in the account & I wanted to cancel the request. There was no provision of cancelling the request in the Netbanking. Hence I had no alternative but to send the e-mail facility provided in the account.

Next day on checking the account & my e-mail. There was no e-mail reference. The FD was closed & Rs 1, 78, 000/- was credited to my account. Only Rs 3000/ as interest for more than 200 days of deposit, whereas more than Rs 14000/- was to be paid for 365 days. Prompt action taken to close FD but no action on e-mail sent. Because it is in the interest of Bank.

Banking system should have transparent system to tell its customer how much loss will be there if FD is closed prematurely.

It clearly indicates that procedure adopted by you for Interest calculation is wrong somewhere. Hence I subitmtted my request to the bank to calculate the Interest properly & pay the credit the correct amount in my account for all the three said FDRs with details.

Meanwhile I want the forum to note that how ICICI Bank cheats its customers. Help me to get proper Interest. I have personal interest but if the procedures become transparent & shorcomings of the systems are removed it will help everybody & all persons will have faith in Banking procedures. Else Banks will go on cheating its customers.

Aug 14, 2020

Complaint marked as Resolved

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R RAJARAO

from Delhi, Delhi

ICICIBANK — Account closed but penalty levied

My account no[protected] at ICICI bank, at Road no.36, Jubilee hills, Hyderabad was closed as early as April 2003.But, 4 yrs after that, since April 2007 I, m getting summary of account from the Bank, showing negative balance in the(already closed )account against QAB chgs and interest there in etc.
Plz correct the error and don't send any such account summary because I don't want to operate this account.
Thanking you,
RAJARAO

colrmahesh

from Delhi, Delhi

I completely agree that ICICI bank has a problem when it comes to premature closure of FDs.
My case is outlined below. Shows how indifferent and callous the bank can get when it comes to premature closure.
Just request for taking an FD or default on your credit card payments and you will be flooded with phone calls and agents. Why not the response to premature closure of FDs ?
This response leads me to suspect the undamentals of the bank and makes a mockery of the e mails and SMSs sent by their MD Mr Vaidyanathan as also statements made by Chanda Kochar giving assuances to the contrary . I hope we are not looking at another LEHMANN in the making.
Col Mahesh
FD Account Number :[protected].
I had taken an FD with ICICI bank for Rs 3 Lakhs on 04 Aug 2007.The same is due for maturity on 10 Jan 2010. The above FD was taken by me through net banking request and as such no FD receipt was issued.
On 15 Oct 08, i made an on line request for premature closure of the FD vide reference number SR8280007.
To this i got an SMS saying that nothing can be done on my request since the FD receipt was held by me.
When i spoke to the Assistant branch manager (Ms Maria)of the concerned branch ie Trichy Cantt branch on telephone on 18 Oc 08, i was told that FD receipt had not been sent by the branch to me erroneously and that they would be sending the FD receipt to me by courier. The courier is yet to arrive.
My appeals to ICICI bank custmer care have been of no avail.
I had never asked for an FD receipt. Then why was it made in the first place. I have 3 more deposits with the branch and all of them were requested on net banking. I do not have FD receipts for any of those.
When there is a procedure for premature closure of FD on NET banking, why is the bank harassing me with an FD receipt issue, which in any case has not been issued by them.
Why is ICICI bank customer care taking so long to resolve this issue ?
Are we to understand that our deposits with ICICI bank are unsafe and hence these are delay tactics by the bank to hoodwink their customers?
Can the consumer forum please help out?

sanjay bhatiya

from Jabalpur, Madhya Pradesh

ICICI Bank — icici way to cheat

icici bank way to cheat increase your credit card limit offering free lombaed health police & many others way to cheat
avoide to talk on telephone take care while talk on telephone
icici bank is greatest cheating bank

A.D.AGRAWAL

from Pune, Maharashtra

Fixed Deposit — Less payment on prematured FDR

FDR with your Gorakhpur Branch a/c No.[protected] dated 03.04.07 as on 13.03.07 mat.date 23.10.08
Face value Rs.500,000/
Mat. value Rs 586,201/ in the name of A.D.Agrawal (sr. citizen) D.O.B. 17.10.1942

On 11.10.08, I surrendered the above mentioned FDR for pre matured payment at your Gorakhpur Branch, I was surprised to receive your pay order dated 11.10.08 on 13.10.08 for Rs.545,537/ only. No statement of a/c was given to me inspite of my several requests.Finally on 01.11.08, I sent a notice to your Gorakhpur branch under copy to your head office by reistered post to know as to how a sum of Rs.40,664/ was deducted as penlity for just 12 days of prematured payment !!

No reply is received as yet.

avisek_banerjee1988

from Bengaluru, Karnataka

ICICI Bank — ICICI Bank CHEATS!!!

I had taken a loan from ICICI bank. The loan number is LBASL [protected]. The EMI's were directly debited from my account in ICICI Bank. The A/C number is[protected]. But after some time there were some issues and henceforth an agent would come to my house to collect cheques for the EMI amount. The agent insisted that he will come to my place every month and collect the cheques and that I need not submit the money in my account. This was continuing till date. The bank did never send a quarterly statement of my account. Whenever I wanted a quarterly statement I was charged from my account. As it was a zero balance account I did not maintain a balance there. The mini statements showed that I had a POSITIVE balance in my account. Now I had encashed a ICICI Prudential policy and wanted the amount to be submitted to my account in ICICI Bank. After the amount for that was deposited, I found that the bank had deducted a sum around Rs. 8000.00 from my account. When I enquired I came to know that this amount was due to my account. When I wanted to know the reason they said that as I had autodebit facility and that I did not maintain the balance there were some dues which were deducted. When I said that why wasn't this due reflected in the account mini-statement, they had no answers. I think this was DELIBERATELY DONE TO INCREASE THE DUE AMOUNT and to CHEAT. I wanted to have a word with the manager, as he was not available I had a word with his representative. The person representing the manager committed to it that this amount can be refunded but only after authorization from the manager. He also committed that it will take a day or so to get that amount refunded but I will have to wait till the manager arrives. When my father visited the bank he was told that whatever the MANAGER'S REPRESENTATIVE COMMITTED TO WAS JUST TO PACIFY FOR THE TIME BEING and that no such thing can be done. When I called the manager(MR. SAHA, phone number: [protected]) over phone he said that every communication was a mutual one and that I dont have a documented copy so nothing can be done.
Now I have a few questions for you:
1) WHY WAS REGULAR QUARTERLY BANK STATEMENTS NOT PROVIDED?
2) WHY WAS I MISLEAD BY THE COLLECTION AGENT?
3) WHY WAS THE DUE AMOUNT NOT REFLECTED IN THE ACCOUNT MINI-STATEMENT?
4) WHY WAS SOMETHING THAT WAS COMITTED BY A MANAGER'S REPRESENTATIVE NOT ACTIONED?
5) SHOULD I BRING A NOTARY AND STAMP PAPER AND GET EVERY COMMUNICATION DOCUMENTED AND SIGNED AND STAMPED ?

rohit

from Mumbai, Maharashtra

write to banking ombudsmen

ICICI Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Sir,

We are sorry about your experience. We have made a note of your loan account number and will get back to you at the earliest to solve the matter.

Regards,
ICICI Bank Customer Service Team.

ICICI Bank Customer Care

from Mumbai, Maharashtra

Jun 26, 2013

Verified Support

Dear Mr.Sethi,

We are sorry for the inconvenience caused to you. We have made a note of your FD number. Our official will get back to you.

Regards,
ICICI Bank Customer Service Team.

The.Reviewer

from Mumbai, Maharashtra

Aug 6, 2013

I had recently closed my FD prematurely with ICICI Bank and in the same situation. I'm contacting ICICI Bank through various channels including so called dedicated customer care for wealth customer, my RM, email, netbanking to get the explanation of the amount credited in my account. It has been over 2 weeks and I'm yet to get any response.
*********
Here was my Query:

I had done the Premat closure of FD 0151****4646 and the Service request is successfully executed. It was opened on Aug 26 2011. It was booked at the original rate of 9.25%. According to the Premat clause, it will now receive the rate for which the deposit was with the bank – penalty (1% in this case), so it calculates to 9% - 1% = 8%. However the actual amount credited in the savings account is much lesser than this (excluding the TDS already deducted). So please provide the FD account statement showing the calculation to arrive at the final figure.
***********
Ref: Terms on icicibank site.

Premature withdrawal of Deposit:
On pre-mature withdrawal of the deposit:
- interest will be calculated at the rate applicable for the period the deposit has actually remained with ICICI Bank.
- penalty will be levied on the rate applicable as per the table below (Shows 1% for the said FD Parameter)

***********
My RM is assuring the response will be sent soon but its too much time for a simple explanation.
I've even sent him qtr by qtr calculation of the FD and I'm pretty sure there has been at least Rs 5000 less received.

A lame answer from a customer executive was "Sir, we just put in the request in the computer system and it calculates the amount". When I asked to send me the details by email, they said this is voice channel and they cannot send email. I was with them for 30 mins and they could not get any better answer than the above.

I guess, As a next step, I need to go to Consumer Court.

Kiran B.

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Tele : 26306081 AIPT & APTC Depot
Chushul Lines
Pune - 411 022

2995/VSK/Pers 16 Oct 08

ICICI Bank
NCR Plaza
24 New Cantt Road
Hathibarkala
Dehradun - 248001

1. I and my wife have account in your branch and the acct Nos are as under :-

(a) Brig VS Kandari, VSM[protected]
(b) Mrs Prathibaa Kandaari[protected]

2. Since I have shifted to PUNE, our postal address may pl be amended in your record as under for future reference with immediate effect :-
Brig VS Kandari, VSM
Commandant
AIPT & APTC Depot
Chushul Lines
Pune - 411 022

3. I wish to bring to your notice that in my account No[protected] the amount and details given below has been deducted under the description[protected] are as follows :-

S.No. Month Amount
1. Jan 2008 620/-
2. Feb 2008 600/-
3. May 2008 600/-
4. Jun 2008 580/-
5. Aug 2008 570/-

3. You are kindly requested to clarify the reason for deductions.

4. Pl ack.

(VS Kandari)
Brig
Commandant

Aug 14, 2020

Complaint marked as Resolved

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AbdulganiNawab

Feb 4, 2011

This is Abdul Gani Nawab of SAudi Arabia. Yesterday I have received a statement in my e-mail, I was surprised to see the bank has cut Rs. 827 as QAB charges two times in Oct and Dec 2010. Why suddenly this has happened I have no clue. How the bank could charge such an amount without prior information? How can they take away someone else's hard-earned money? I will take steps if the bank does not explain the basis of such action.

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THIS COMPLAIN IS AGAINST ICICI BANK TOWARDS RECOVERY OF CREDIT CARD PAYMENT.FROM LAST FEW MONTHS THEIR CALL CENTER EXE.ARE CALLING AND USING ABUSIVE AND FOUL LANGAUGE TOWARDS ME AND EVEN MORE SHOCKING IS THAT THESE ARE USED BY THEIR GIRLS EXE.WORKING FOR THEM.AS OF TODAY I AM IN NO POSITION TO MAKE ANY OF THEIR PAYMENTS AS LOST MY JOB 10 MNTHS AGO.PLS HELP ME REGARDING THIS ISSUE.I HAVE ALSO LOST MY SAVINGS IN SHARE MARKET.GOING THRU DIFFICULT TIMES AND UPON THAT THIS HARRASMENT CAUSED BY ICICI BANK.

Aug 14, 2020

Complaint marked as Resolved

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Sunny

from Hyderabad, Telangana

I agree to the what has been said above.ICICI banks recovery agents have no sense of speaking.They are very abusive and threathen people sayin that they will come to their place and abusive them in front of their neighbours and public.They say that they will not allow any family member to come out of their house and make life hell for them.One such manager mr.Sanjay calling from number [protected] has no sense of speakin to people.He uses a lot of abusive language.I dont understand how ICICI bank, a bank reputed bank can hire such people to collect debts.They dont want to listen to the customer.In these times of recession it becomes difficult for some to manage their loans.So these guys instead o[censored]nderstandng they abuse customers.According to the law before ICICI bank can tramsfer the account to recovery they should send notices and they never do that.But I would say that the government should come up with strict laws for the recovery agents.

Jagjit Swain

from Bengaluru, Karnataka

ICICI bank is the biggest rogue bank in INDIA so don't expect anything better from them, i don't know if anyone reads these comments except oppressed customers like us so please file a case against the bank in consumer forum, If you have recording feature in ur phone record one of their conversation and use it as proof. ICICI has recently lost a few cases on the same grounds.

Ragini

from Mumbai, Maharashtra

Yes, this is happened with me too, even after paying outstanding and settlement, i did not got a settlement letter, now they are every month the they send me latter and abusing to pay some amount which is said to be remaining, ...

These bankers are not having a proper recording system at all.

This is not only with ICICI bank, some other bankers are HSBC, standard charterd

yogesh.kamb

from Pune, Maharashtra

I Agree to the complaint post lodged by Mr.Prakash Shroff. Even i had lost a job 7 months ago and my bill was about 16000 when i had left the job. Before it, i was a doing a proper payments of the bills. Now due to non-payments it had reached at 47000
they have so many charges mentioned in the statements, donno what are they upto.They charged me late payment fees, over intersest rates and some more charges.
I am ready to do the payments only after i get a job.
I dont know why ICICI BANK do not give any leverage to the public who had lost their job in recession times.
Also these agents callup and abuse and says that he will arrive within half an hour i will come and talk to abruptly.
They dont have any manners and behavior to talk to the customers.This the worst bank i had done banking in my 8 years.

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ICICI bank had sent a courier by Express IT courier. But still i haven’t recieved any courier.so this is request to you that please look into the matter at it was very urgent for me then. My contact no is [protected]. and my courier airway no is [protected] send on 13.10.08.

Aug 5, 2021

Complaint marked as Resolved

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John George

from Ongole, Andhra Pradesh

ICICI document — Courier not received

Courier not received

I applied for an ICICI bank password and they sent it through ExpressIT courier to my company address on 13.08.08 stating that I will be receiving it within 7 days. Today is 27th Aug and Iam still awaiting for the above as it is very urgent.The Airway bill no is [protected]. Kindly let me know the status of the courier.

Dr. John George
R&D Scientific Officer
The Kerala Minerals and metals Ltd
Sankaramangalam, Chavara, Kollam, Kerala-691583

ExpressIt Logistics Worldwide Customer Care

from Surat, Gujarat

HELLO Mr John George

Regret for the delay
As per our site this shipment was delivered to you on the 29th aug sing by self .

Thanks and Regds
CRM TEAM

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The company has deactivated my trading account. My existing password has expired. I went to the home branch to sort it out. They promised it will happen within one week. Nothing happened. I called up the Customer Care, and they said I need to visit the branch. I visited the branch and was told that I should seek help from customer care on phone. I lodged a request for a new password and was told to wait for 15 days.

Upon enquiry after 15 days, I was told that there was no such request lodged against my trading account. I am now supposed to lodge a fresh request and then wait for another 15 days.

Are these people mad or simply love harassing customers?

Rgds.

Joy

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RAJESH BABU V MUKKUNDI

from Tirur, Kerala

Sir,

1. I have a Demat Acct with ICICI Bank, ICICI Bank Ltd, Hubli Branch.

2. It is informed the Demant Acct has been locked as i have misplaced my pass word and my account has been locked. may i request you to advice further action. Request do the needful at the earliest.

Thanking you,

Yours sincerely,

Lt Col RBV Mukkundi, SM

ICICI Bank Complaints & Reviews

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ICICI Bank reviews & complaints page 1157

They looted my account by Rs16000

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To the request for the payment of my salary

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unnecessary charges

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under name of upgrading credit card from platinum to coral they made a transaction

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1 20/10/2008 QABChgs,Jul-Sep 08+Ser Tax 93 DR INR 843.00

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