ICICI Bank — ICICI Bank - Deduction of SMAB charges without informing about the change

 
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Mumbai, Mumbai City District, Maharashtra, India
 mandarisunique
Hi, I am having a salary bank account in ICICI Vakola branch from last two and half years and my account no. is[protected] My contact number is : [protected] I was just checking my bank statement and got the shock of my life. My account has been debited by MAB charges thrice in last 3 months. 26/12/2013 SMAB Chgs-Nov13+Stax 43.26 393.26 16/01/2014 SMAB Chgs-Dec13+Stax 43.26 393.26 22/02/2014 SMAB Chgs-Jan14+Stax 43.26 393.26 I tried calling the vakola branch at[protected] but there was no response. I don't have any mail informing about this MAB charges. I have no information from ICICI. No call, no mail and no msg. Now that I understand that ICICI bank has not informed me about change of balance system, hence any deduction from account for the same is totally wrong and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) i.e. "levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006.

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Dear ICICI,

i too have the same issue

ACCOUNT DETAILS - INR
ACCOUNT TYPE A/c BALANCE (I) FIXED DEPOSITS (LINKED) BAL. (II) TOTAL BALANCE (I+II) NOMINATION
Savings A/c[protected].00 0.00 0.00 Not Registered
TOTAL 0.00 0.00 0.00
DATE MODE** PARTICULARS DEPOSITS WITHDRAWALS BALANCE
Statement of Transactions in Savings Account Number :[protected] in INR for the period November 01, 2014 - November 30, 2014
[protected] Balance Brought Forward 201.00
[protected] SMAB Chgs OCT14+Stax22.11 201.00 0.00
TOTAL 0.00 201.00 0.00
Hi,

I am having bank account in ICICI Adyar branch from last 10 years and my account no. is[protected]
My contact number is : +[protected]

I was just checking my bank statement and got the shock because my account has been debited by MAB charges S tax 43.26+ 393.26

I don't have any mail informing about this MAB charges. I have no information from ICICI. No call, no mail and no msg. Now that I
understand that ICICI bank has not informed me about change of balance system and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) i.e. "levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006.

Thanks & Regards
Venkatesan. N
Hi,

I am having bank account in ICICI delhi branch from last 1 years and my account no. is[protected]
My contact number is : [protected]

I was just checking my bank statement and got the shock because my account has been debited by MAB charges S tax 43.26+ 393.26

I don't have any mail informing about this MAB charges. I have no information from ICICI. No call, no mail and no msg. Now that I
understand that ICICI bank has not informed me about change of balance system and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) i.e. "levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006.

Thanks & Regards
mohit jain
Hi,


I am having bank account in ICICI vishakhapatnam branch from last 4 years and my account no. is[protected]
My contact number is : [protected]
I was just checking my bank statement and got the shock because my account has been debited by SMAB charges on 22/02/2014 SMAB Charges-Jan14+Stax 9.49 DR INR 86.36 and on 13/03/2014 SMAB Chgs-Feb14+Stax 43.26 DR INR 393.26
I don't have any mail informing about this SMAB charges. I have no information from ICICI. No call, no mail and no msg. Now that I
understand that ICICI bank has not informed me about change of balance system and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) i.e. "levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006.


Thanks &Regards
Balakrishna
Hi,

I am having bank account in ICICI Nariman Point branch from last 8 years and my account no. Is[protected]
My contact number is : [protected]

I was just checking my bank statement and got the shock because my account has been debited by MAB charges:
1 [protected] SMAB Chgs-Feb14+Stax 43.26 DR INR 393.26
2 [protected] SMAB Chgs-Jan14+Stax 43.26 DR INR 393.26

I don't have any mail informing about this MAB charges. I have no information from ICICI. No call, no mail and no message. Now that I
understand that ICICI bank has not informed me about change of balance system and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) I.e. "Levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006.

Thanks & Regards
Tejas Bhosle
Hi,

I am having bank account in ICICI Porur branch my account no. is[protected]
My contact number is : [protected]

I was just checking my bank statement and got the shock because my account has been debited by MAB charges S tax 43.26+ 393.26

I don't have any mail informing about this MAB charges. I have no
information from ICICI. No call, no mail and no msg. Now that I
understand that ICICI bank has not informed me about change of balance
system and if charges deducted are not credited back to my account then I
will be left with no other option but to take this matter to higher
authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule
8(1)(k) i.e. "levying of charges without adequate prior notice to the
customer" of The Banking Ombudsman Scheme 2006.

Thanks & Regards
Manoj kumar.R

Hi,

I am also having same issue.why icici is collecting money from each customer.I have attached my statement details.My account no.[protected] and mobile no is [protected].

Hi,

I am having a salary bank account in ICICI BANK my account no.
is[protected]
My contact number is : [protected]

I was just checking my bank MINI statement and got the shock.
My account has been debited by MAB charges.

13/03/2014 SMAB Chgs-MAR 14+Stax 43.26 393.26

I don't have any mail informing about this MAB charges. I have no
information from ICICI. No call, no mail and no msg. Now that I
understand that ICICI bank has not informed me about change of balance
system, hence any deduction from account for the same is totally wrong
and if charges deducted are not credited back to my account then I will
be left with no other option but to take this matter to higher
authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule
8(1)(k) i.e. "levying of charges without adequate prior notice to the
customer" of The Banking Ombudsman Scheme 2006.
Hi,

I am also having same issue.why icici is collecting money from each customer.My mobile no. is [protected].
Hi, I am having a salary bank account in ICICI Coimbatore branch from 2012 and my account no. is[protected] My contact number is : [protected] I was just checking my bank statement and got the shock of my life. My account has been debited by MAB charges thrice in from Dec 2013 months. SMAB Chgs-Nov13+Stax 43.26 393.26 + SMAB Chgs-Dec13+Stax 43.26 393.26 + SMAB Chgs-Feb14+Stax 2.65 24.12.. Totally amt = 810.64. I tried calling the branch but there was no response. I don't have any mail informing about this MAB charges. I have no information from ICICI. No call, no mail and no msg. Now that I understand that ICICI bank has not informed me about change of balance system, hence any deduction from account for the same is totally wrong and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) i.e. "levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006.

ICICI is cheater bank.. they are doing thief business by these types deduction.

This bank is not for customer service, it for they earning
Dear Sir,
My Account number is[protected]Anand Kumar Mandal), which was a Salary A/C. As it was left with some amount in idle condition it was freeze.Now due to debiting SMAB chgs jan 14-Apr14+Stax 173 amounting to Rs.1573.04 my balance is 1263.96, which was without any information. Kindly look into this matter and refund my balance.
Kindly mail me on [email protected]
or close my account and give my money back
Hi,
I too got an email from ICICI with bank statement on 6.July 2014. My account is in dormant state as I didn't operate it for almost 5.5 years. I had a balance of Rs. 2202.55. and now they have debited Rs.1573.04 for SMAB Chgs Jan14-Apr14+Stax 173 leaving a balance of Rs. 669.51. I did not receive any notification before. Request to look into this matter and take necessary action.

Thank you
Best regards
Kambadur Sanjeev Kumar
A.C No.[protected]
Hi, I am having a salary bank account in
ICICI Pollachi branch from last five years and my account no. is[protected].I was just checking my bank statement and got the shock. My
account has been debited by MAB charges thrice.


15/01/2014


SMAB Chgs-Nov13+Stax 43.26


Dr.


393.26


16/01/2014


SMAB Chgs-Dec13+Stax 43.26


Dr.


393.26


22/02/2014


SMAB Chgs-Jan14+Stax 43.26


Dr.


78.24


I don't have any mail informing about this
MAB charges. I have no information from ICICI. No call, no mail and no msg. Now
that I understand that ICICI bank has not informed me about change of balance
system, hence any deduction from account for the same is totally wrong and if
charges deducted are not credited back to my account then I will be left with
no other option but to take this matter to higher authorities and Banking
Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) i.e. "levying of
charges without adequate prior notice to the customer" of The Banking
Ombudsman Scheme 2006.
Hi,

My account is[protected] and cust. id is[protected]. It is my salary account and is left idle for some time. I got bank statement to my mail stating that smab charges have been deducted. It shows that
[protected] SMAB chgs Jan 14-Apr14+Stax 173 amounting to Rs.1573.04
Kindly look into the matter and refund my money.
My no.- [protected] and email - [email protected]

Thanks and regards,
Siva Prasad Reddy A.
Dear Sir,
My Account number is[protected]SASI KUMAR), which was a Salary A/C. As it was left with some amount in idle condition for few months.Now due to debiting SMAB Chgs May14+Stax 43.26 SMAB Chgs-Apr14+Stax 43.26 SMAB Chgs-Mar14+Stax 43.26 SMAB Chgs-Feb14+Stax 43.26 SMAB Chgs-Dec13+Stax 3.28 amounting to Rs.1573.04 was debited, which was without any information. Kindly look into this matter and refund my balance.
contact details
email id [email protected]
contact number +91 [protected]
DEAR SIR,
Will the amount will be refunded or not may i no the position of this issue ...
Dear Sir,

My Account number is[protected], which was a Salary A/C. As it was left with some amount in idle condition for few months.

Now due to debiting

SMAB Chgs-Apr14+Stax 33.01 -- 300.15
SMAB Chgs May14+Stax 43.26 -- 393.26

Kindly look into this matter and refund my balance.

contact details
email id [email protected]
contact number +91 [protected]
Dear Mr. Kumar,

We regret any inconvenience faced. We have made a note of your contact details. Our official will address your concerns.

Regards,
ICICI Bank Customer Service Team
Hi,

I am having bank account in ICICI AHmedabad branch from last 7 years and my account no. Is[protected]
My contact number is : [protected]

I was just checking my bank statement and got the shock because my account has been debited by MAB charges:
1 [protected] SMAB Chgs-Feb14+Stax 43.26 DR INR 393.26
2 [protected] SMAB Chgs-Jan14+Stax 43.26 DR INR 393.26
3 [protected] SMAB Chgs-Jan14+Stax 43.26 DR INR 393.26
4 [protected] SMAB Chgs-Jan14+Stax 43.26 DR INR 393.26
5 [protected] SMAB Chgs-Jan14+Stax 43.26 DR INR 393.26
6 [protected] SMAB Chgs-Jan14+Stax 43.26 DR INR 393.26
7 [protected] SMAB Chgs-Jan14+Stax 43.26 DR INR 393.26


I don't have any mail informing about this MAB charges. I have no
information from ICICI. No call, no mail and no message. Now that I
understand that ICICI bank has not informed me about change of balance
system and if charges deducted are not credited back to my account then I
will be left with no other option but to take this matter to higher
authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule
8(1)(k) I.e. "Levying of charges without adequate prior notice to the
customer" of The Banking Ombudsman Scheme 2006.

Thanks & Regards
Dr. Vishal Shankhavara
Hi, I am having a salary bank account in ICICI Nasik branch from last Seven years and My Account No. Is[protected].I was just checking my bank statement and got the shock. My account has been debited by SMAB charges thrice

07/08/2014 SMAB Chgs-Jun14+Stax 26.93 Dr. 244.85

I don't have any mail informing about this SMAB charges. I have no information from ICICI. No call, no mail and no msg. Now that I understand that ICICI bank has not informed me about change of balance system, hence any deduction from account for the same is totally wrong and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule 8 (1) (k) i.e. "levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006.

Best regards
Sagar Dhondbaji Burade
A.C No.[protected]
Hi,

I am having bank account in ICICI Begumpet, Hyderabad branch my a/c no:[protected]
My contact number is : +91-[protected]

I was just checking my bank statement and got the shock because my account has been debited by SMAB charges S tax 43.26+ 393.26

I don't have any mail informing about this MAB charges. I have no information from ICICI. No call, no mail and no message. Now that I
understand that ICICI bank has not informed me about change of balance system and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) i.e. "levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006.

...
Warm Regards
Kranthi Kumar Digajarla

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