[Resolved]  ICICI Bank — ICICI Bank - Deduction of SMAB charges without informing about the change

Address:Mumbai City, Maharashtra

Hi, I am having a salary bank account in ICICI Vakola branch from last two and half years and my account no. is[protected] My contact number is : [protected] I was just checking my bank statement and got the shock of my life. My account has been debited by MAB charges thrice in last 3 months. 26/12/2013 SMAB Chgs-Nov13+Stax 43.26 393.26 16/01/2014 SMAB Chgs-Dec13+Stax 43.26 393.26 22/02/2014 SMAB Chgs-Jan14+Stax 43.26 393.26 I tried calling the vakola branch at[protected] but there was no response. I don't have any mail informing about this MAB charges. I have no information from ICICI. No call, no mail and no msg. Now that I understand that ICICI bank has not informed me about change of balance system, hence any deduction from account for the same is totally wrong and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) i.e. "levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006.
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Aug 14, 2020
Complaint marked as Resolved 
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My saving a/c Number:[protected] . they have deducte 505 as smab charge. i have been maintaining for last 5 years . This is the first time and no information .i have to close such account .How much you would keep earning with such practices from common man. I would advise others the same, open account with government bank as they do have providing better services now.
I have no information from ICICI. No call, no mail and no msg. Now that I understand that ICICI bank has not informed me about change of balance system, hence any deduction from account for the same is totally wrong and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and Banking
Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) i.e. "levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006.

Hitendra Arya
My saving a/c Number:[protected] . they have deducte 505 as smab charge. i have been maintaining for last 5 years . This is the first time and no information .i have to close such account .How much you would keep earning with such practices from common man. I would advise others the same, open account with government bank as they do have providing better services now.
I have no information from ICICI. No call, no mail and no msg. Now that I understand that ICICI bank has not informed me about change of balance system, hence any deduction from account for the same is totally wrong and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and Banking
Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) i.e. "levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006.

Hitendra Arya
My Account number is[protected]Damanjit Singh), which was a Salary A/C. As it was left with some amount in idle condition for over a year. All of the sudden they have started debiting SMAB charges without any previous notification. I have been using this account from last 7 year and never faced such deduction before.


> Below are the given detail of charges deducted, without any previous notification.


> SMAB Chgs NOV14+Stax43.26 393.26

> SMAB Chgs DEC14+Stax30.9 280.9

> SMAB Chgs JAN15+Stax30.9 280.9

> SMAB Chgs FEB15+Stax30.9 280.9

> SMAB Chgs APR15+Stax55.62 505.62

>SMAB Chgs MAY15+Stax56.43 513


Total amount deducted 2254.58 Rs which was without any information. Kindly look into this matter and refund my balance.
Dear sir,
My Account no[protected]SANEESH NARAYANAN PULLAT), which was salary account 2 year back and now, I am using as a saving account .My account has been debicted SMAB chgs apr15+Stax 55.62 (Date :30/05/2015) 505 RS and SMAB Chgs MAY15+Stax56.43( Date 16/06/2015) 513RS . Total 1018 RS has been deducted without any information .Kindly consider the matter and refund my balance

Regards
Saneesh
Mob: +91 [protected] OR +91 [protected]
Dear sir,
My Account no[protected]SANEESH NARAYANAN PULLAT), which was salary account 2 year back and now, I am using as a saving account .My account has been debicted SMAB chgs apr15+Stax 55.62 (Date :30/05/2015) 505 RS and SMAB Chgs MAY15+Stax56.43( Date 16/06/2015) 513RS . Total 1018 RS has been deducted without any information .Kindly consider the matter and refund my balance

Regards
Saneesh
Mob: +91 [protected] OR +91 [protected]
same issue with me.
email id: [protected]@gmail.com
contact number: [protected]
Hi,

My account is[protected] and cust. id is 53000408. It is my salary
account and is left idle for some time. when i saw the statement that smab charges have been deducted. It shows that
16/06/2015 SMAB Chgs MAY15+Stax15.32 Dr. 139.32 Kindly look into the matter and refund my money.
My no.- [protected] and email - [protected]@gmail.com

Thanks and regards,
B Mallikarjun.
Hi,

My Account number is[protected], which was a Salary A/C. As it was left with some amount in idle condition for few months.

SMAB Chgs Nov14 +Stax43.26 Rs 393.26
SMAB Chgs Dec14 +Stax1.46 Rs 13.32
SMAB Chgs Jan15 +Stax4.88 Rs 44.38

was debited, which was without any information. Kindly look into this matter and refund my balance. This completely unprofessional, I was about to deposit some money in my ICICI account today .. but now I will surely not .As they can deduct money without any info.


Regards,
Ravi
[protected]
I am having bank account no. is[protected]
My contact number is :[protected]

I was just checking my bank statement and got the shock because my account has been debited by MAB charges check screenshot i attached with this copy

I don't have any mail informing about this MAB charges. I have no
information from ICICI. No call, no mail and no msg. Now that I
understand that ICICI bank has not informed me about change of balance
system and if charges deducted are not credited back to my account then I
will be left with no other option but to take this matter to higher
authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule
8(1)(k) i.e. "levying of charges without adequate prior notice to the
customer" of The Banking Ombudsman Scheme 2006.

Thanks & Regards
Rohan Gadekar

sorry upper in my post there is a wrong account no so preffer this

I am having bank account no. is[protected]
My contact number is :[protected]

I was just checking my bank statement and got the shock because my
account has been debited by MAB charges check screenshot i attached with
this copy

I don't have any mail informing about this MAB charges. I have no
information from ICICI. No call, no mail and no msg. Now that I
understand that ICICI bank has not informed me about change of balance
system and if charges deducted are not credited back to my account then I
will be left with no other option but to take this matter to higher
authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule
8(1)(k) i.e. "levying of charges without adequate prior notice to the
customer" of The Banking Ombudsman Scheme 2006.

Thanks & Regards
Rohan Gadekar

Hi, I am having a salary bank account in ICICI CIBD MUMBAI Branch and my account no. is[protected] My contact number is : [protected] I was just checking my bank statement and got the shock of my life. My account has been debited by MAB charges 16/06/2015 SMAB Chgs-513.00. I don't have any mail informing about this MAB charges. I have no information from ICICI. No call, no mail and no msg. Now that I understand that ICICI bank has not informed me about change of balance system, hence any deduction from account for the same is totally wrong and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) i.e. "levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006.


Customer ID ;[protected]
Email Id ; [protected]@gmail.com
contact ; 91-[protected]


Regards
M.Naresh babu

Hi,

I am having a salary bank account in ICICI AVADI Branch and my account no. is[protected] My contact number is : [protected] I was just checking my bank statement and got the shock of my life. My account has been debited
by MAB charges

SMAB Chgs Jun14+Stax 43.26 393.26
SMAB Chgs Jul14+Stax 8.55 77.74
SMAB Chgs MAY15+Stax 56.43 513.00

Total of 984.00 rs

I don't have any mail informing about this MAB charges. I have no information from ICICI. No call, no mail and no msg,
hence any deduction from account for the same is totally wrong and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) i.e. "levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006.

Kindly consider the matter and refund my balance.

Email Id ; [protected]@gmail.com
Contact ; 91-[protected]

Regards
Rashik H
Dear Sir,
My Account number is[protected]MR.SANDEEP KUMAR SHARMA), which was a Salary A/C. As it was left with some amount in idle condition for few months.Now due to debiting SMAB Chgs APR15+Stax55.62 (505.62 Rs.) + SMAB chgs MAY15+ Stax56.43(513 Rs.).so total amounting to Rs.1018.62 was debited in last two months, which was without any information. Kindly look into this matter and refund my balance.
contact details
email id -sksharma.[protected]@gmail.com
contact number +91 [protected]
Hi,

I am having bank account in ICICI PASCHIM VIHAR, 110066 branch from last 3 years and my account no. Is Savings A/c[protected]SANDEEP KUMAR SHARMA).

I was just checking my bank statement and got the shock because my account has been debited by MAB charges in last two months, which was without any information.

[protected] SMAB Chgs MAY15+Stax56.43 DR INR 513.00
[protected] SMAB Chgs APR15+Stax55.62 DR INR 505.62

Total = INR 1018.62

I don't have any mail informing about this MAB charges. No call, no mail and no message.Now that I understand that ICICI bank has not informed me about change of balance system .Hence any deduction from account for the same is totally wrong .

If charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) I.e. "Levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006.

Kindly consider the matter and refund my balance.

Thanks &Regards
SANDEEP KUMAR SHARMA
MOB.- [protected]
sksharma.[protected]@gmail.com
Dear ICICI Bank,

I am also facing same problem, I have also seen many of such kid of deduction from my A/c No.[protected]

Looking to hear something positive from your side

Regards,
Sarvar Abbas
+91-[protected]
Hi,

I am having Savings account in ICICI Begumpet branch Hyderabad my account no. is[protected]
My contact number is : [protected]

I was just checking my bank statement and got the shock because my account has been twice debited by MAB charges S tax amounting to Rs. 798/-

I don't have any mail informing about this MAB charges. I have no
information from ICICI. No call, no mail and no msg. Now that I
understand that ICICI bank has not informed me about change of balance
system also.
Kindly look into this matter and refund my balance.
Thanks Regards
D. Nagamani
Dear ICICI

My Account No. is[protected] with New Delhi branch and was a Salary account. I have seen SMAB Chgs JUN15+ STax63.00 deduction of 513 INR twice in a month dated[protected] and[protected] without any prior notice.
Total amount deducted is 1026 INR. Kindly refund the amount as soon as possible else I have to move to consumer courts along with closing the account with you.

Thanks
Richa Sharma
Dear ICICI

My Account No. is[protected] with New Delhi branch and was a Salary account. I have seen SMAB Chgs JUN15+ STax63.00 deduction of 513 INR twice in a month dated[protected] and[protected] without any prior notice.
Total amount deducted is 1026 INR. Kindly refund the amount as soon as possible else I have to move to consumer courts along with closing the account with you.

Thanks
Richa Sharma
I am having a saving bank account in ICICI BANK my account no. is[protected]

My contact number is : [protected]

I was just checking my bank statement and got the shock because my account has been debited by

[protected] SMAB Chgs JUL15+Stax49.00 399.00

[protected] Statement Charge + TAX 114.00

I don't have any mail informing about this
SMAB charges. I have no information from ICICI. No call, no mail and no msg. Now
that I understand that ICICI bank has not informed me about change of balance
system, hence any deduction from account for the same is totally wrong and if
charges deducted are not credited back to my account then I will be left with
no other option but to take this matter to higher authorities and Banking
Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) i.e. "levying of
charges without adequate prior notice to the customer" of The Banking
Ombudsman Scheme 2006.


EMAIL ID khairnar.[protected]@gmail.com
I am facing the same problem. Why is it so? From last two months this amount is getting deducted & why no clue.

My account number is[protected] & my contact number is [protected]. Email id: isha.[protected]@gmail.com

Please contact me an dget this sorted please.

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