Submit a Complaint
Claimed

Idea Cellular Complaints & Reviews

www.ideacellular.com
3.2
Updated: Oct 7, 2025
Complaints 16717
Resolved
9873
Unresolved
6844
Good! Idea Cellular values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Idea Cellular step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to Idea Cellular

Having problems with Idea Cellular?

File a complaint and get it resolved by Idea Cellular customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Mobile Service Providers
Idea Cellular

Idea Cellular reviews & complaints page 134

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Ankit Litoriya
from Bengaluru, Karnataka
Apr 11, 2019
Resolved
Report
Copy
Resolved

Address: B/7 603 Aditya Shagun Society, Aditya Shagun Society Bavdhan, Pune, Maharashtra, 411021

I had a idea post paid connection with number: [protected] having niravana 389 segment plan.

I submit the following for your kind necessary action:
I have been charged rs.149/- extra in the name of feature charges for last eight months.

I really don't understand what this feature charges are.

Please revert back my money for last two months and i look forward to receiving a rectified bill for june month.
May 12, 2019
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Apr 11, 2019
Idea Cellular Customer Care's response Dear Customer,

As per our recent communication, we've informed you that kindly share us the required details to assist you further. 

Regards,
Lakshmi
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Sunny Jawale
    from Latur, Maharashtra
    Apr 11, 2019
    Resolved
    Report
    Copy
    Resolved

    Address: 400072

    My self sunny jawale, i am using idea network from last 10 years. Nowadays i am facing lots of issues with idea network. When i tried to call someone, or if i received call from someone. While talking call getting disconnected directly and the error is server unreachable. I tried to contact 198 but it is also not working

    Please resolve this asap

    My mobile no. [protected]
    May 12, 2019
    Complaint marked as Resolved 
    Idea Cellular customer support has been notified about the posted complaint.
    Verified Support
    Apr 11, 2019
    Idea Cellular Customer Care's response     Dear Customer,

    We tried reaching out to you in different time slots. Seems you were occupied today. What would be a convenient time to connect with you? Let us know & we'll be happy to assist.      

    Regards,
    Prajakta
    View replies
    My sim card not working properly please solve my problem. my mobile number [protected]
    Reply
    Idea Cellular Customer Care's response, Apr 12, 2019
    Verified Support
    Dear Customer,

    We tried reaching out to you in different time slots. Seems you were occupied. What would be a convenient time to connect with you? Please let us know & we'll be happy to assist.

    Regards,
    Lakshmi
    My network(internet) fluctuates from 4G to 3G again and again.internet speed is too slow.i called customer they said me to wait till 28th march.they did not still resolve my problem.please solve my problem otherwise i have another options like vodafone and airtel
    Reply
    Idea Cellular Customer Care's response, Apr 11, 2019
    Verified Support
    Dear Customer,

    Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

    Regards,
    Prajakta
    i am using idea network from last 15 years. Nowadays i am facing lots of issues with idea network. When i tried to call someone, or if i received call from someone. While talking call getting disconnected directly and the error is server unreachable. My number is [protected]
    Reply
    While call server unreachable issue
    Reply
    Helpful
    8 other people found this review helpful
    8 found this helpful
    4 Comments
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      U
      Uday Shankar Bansal
      from Mumbai, Maharashtra
      Apr 10, 2019
      Report
      Copy

      Address: House no 38 street no 1 Ferozepur Cantt punjab, Firozpur, Punjab, 152001

      My no is [protected] and my no.was recharge by rs. 245 for a validity of 84 days on 28 march 2019 Now you people are saying that validity will end on 14 April 2019. What the hell is this. If my validity is not given I will go to consumer court against you fraudsters. I am attaching the screen of recharge done at Amazon pay
      Sandeep Bansal
      +1 photos
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Supriya Paul21
        from Bahula, West Bengal
        Apr 10, 2019
        Resolved
        Report
        Copy
        Resolved

        Address: 713325

        Incoming call facility on [protected] on this idea no. Is not available. When some one calling in this no. They are hearing " this idea no. Is either switched off or out of coverage area' also i am not getting any incoming sms on this no. But still outgoing service and internet services are working fine. If this problem remains tomorrow i will make an rti against idea cellular for this reason.
        May 12, 2019
        Complaint marked as Resolved 
        Idea Cellular customer support has been notified about the posted complaint.
        Verified Support
        Apr 11, 2019
        Idea Cellular Customer Care's response         Dear Customer,

        Apologies for the inconvenience caused. As per our record, we've informed you that we are having good coverage in this premises of the area. Kindly verify with another Handset/SIM and check once again. If still you facing this issue please revert. 

        Regards,
        Prajakta
        View replies
        I have get new idea sim but tried calling is not completed.i call 59059 but call is ending.you give me a problem solutions.idea network is best but network problems because new idea connection is bad.
        Reply
        Idea Cellular Customer Care's response, Apr 11, 2019
        Verified Support
        Dear Customer,

        Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

        Regards,
        Prajakta
        I have a 4g idea sim and its not working, it doesn’t show up 4g/lte instead works on 3g only but now its showing no service. Please help. I have tried every possible way too from restarting my phone to removing and inserting the sim card again.
        Reply
        Idea Cellular Customer Care's response, Apr 11, 2019
        Verified Support
        Dear Customer,

        Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

        Regards,
        Prajakta
        I am having data balance that too having full signal even not getting internet some times. Please do the needful
        Reply
        Idea Cellular Customer Care's response, Apr 11, 2019
        Verified Support
        Dear Customer,

        Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

        Regards,
        Prajakta
        Helpful
        Found this helpful?
        3 Comments
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          Y
          Yatharth Agarwal
          from Bulandshahr, Uttar Pradesh
          Apr 10, 2019
          Resolved
          Report
          Copy
          Resolved

          Address: Meerut, Uttar Pradesh, 250002

          I have been trying to get my firm's corporate numbers to individual number billing by idea vodafone for past 4 months. The tariff plans for corporate connections are high and unreasonable. I have tried to port the numbers to other networks but idea rejects those requests. I have been following up with their team bia email and habr received no reply from them as i write this complaint
          May 12, 2019
          Complaint marked as Resolved 
          Idea Cellular customer support has been notified about the posted complaint.
          Verified Support
          Apr 11, 2019
          Idea Cellular Customer Care's response           Dear Customer,

          As per our recent communication, we have escalated your concern to our respective team. Our concerned team will get back to you for further assistance.

          Regards,
          Lakshmi
          Apr 16, 2019
          Updated by Yatharth Agarwal           No one from the team has yet reached out to me and no action has been taken even though I was assured that within 72 hours I would be contacted to provide a solution to my problem. I have attached the screenshots of the conversation i am having through my registered email account to the idea team and they are unable to even provide me with a service request no. Such pathetic service from one of the biggest cellular networks of the nation is unrequited and should not go without consequences.

          View replies
          Please provide me incomming call details of idea number from last two months, bcz it is badly needed
          Reply
          Idea Cellular Customer Care's response, Apr 11, 2019
          Verified Support
          Dear Customer,

          Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

          Regards,
          Prajakta
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            Pramod Athalye
            from Pune, Maharashtra
            Apr 10, 2019
            Report
            Copy

            Dear Team,

            I live in Sahakarnagar, Pune, Maharashtra. I have hot spot connection of Idea. Though it indicates 4G green light; very poor connectivity. This problem is since long behind; but now very very slow.

            Can w do something: else I am of opinion to check alternate service provider.

            Pramod Athalye
            [protected]
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              U
              Umarpawan
              from Delhi, Delhi
              Apr 10, 2019
              Resolved
              Report
              Copy
              Resolved

              I received a call from [protected] idea office patiala and they emphasized me to buy the number [protected]. I bought a number by paying 700/- and completed my kyc even then i didn't receive any sim and moreover i called on the said number so many times but they are quite adamant. Its really pathetic that urs representatives are selling numbers by hook or crook but they don't bother about customer. Its really astonishing when i called on helpline number they responded that this number is a postpaid number and it is activated ten days back. I m not able to find that who is using this number in my name and it's very serious issue. I m also going to lodge police complaint in this regard. Urs representatives had told me that it l be a prepaid number.
              May 12, 2019
              Complaint marked as Resolved 
              Idea Cellular customer support has been notified about the posted complaint.
              Verified Support
              Apr 11, 2019
              Idea Cellular Customer Care's response               Dear Customer,

              Sorry for the inconvenience caused. We request you to provide us your alternate contact number to assist you further.

              Regards,
              Prajakta
              View replies
              I am in roaming and want to do tele verification for idea prepaid sim. How to do ?
              Reply
              Idea Cellular Customer Care's response, Apr 11, 2019
              Verified Support
              Dear Customer,

              Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

              Regards,
              Prajakta
              Sir,

              My name is sunita raja from sonia vihar, delhi-110094. My idea number [protected] was deactivate

              Please reactivate my number [protected].
              Reply
              Idea Cellular Customer Care's response, Apr 11, 2019
              Verified Support
              Dear Customer,

              Sorry for the inconvenience caused. We request you to provide us your alternate contact number to assist you further.

              Regards,
              Prajakta
              My Idea sim not showing network. It was working properly but suddenly it lost network and showing only emergency call. it happen in metro
              Reply
              Idea Cellular Customer Care's response, Apr 11, 2019
              Verified Support
              Dear Customer,

              Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

              Regards,
              Prajakta
              Helpful
              Found this helpful?
              3 Comments
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                masoom agrawal
                from Noida, Uttar Pradesh
                Apr 10, 2019
                Resolved
                Report
                Copy
                Resolved

                Address: Dehradun, Uttarakhand, 248007

                M idea sim with contact number [protected] which was in the name of masoom agrawal has been allotted to another person. When i 've seen mobile networks suddenly disappeared for a day, i contacted the customer care service of idea cellular. They have told that i have not recharged the sim since 2 months. Why will i recharge it if i already had balance in it. No notice was given to me either by call or message that if not recharged, the sim will be alloted to someone else. This sim card was registered with my bank, paytm and various other phone banking apps and social networking services. Due to sudden allotment of sim to another person, i have faced many difficulties. I want compensation for the mental harassment caused to me by the company.
                May 12, 2019
                Complaint marked as Resolved 
                Idea Cellular customer support has been notified about the posted complaint.
                Verified Support
                Apr 11, 2019
                Idea Cellular Customer Care's response                 Dear Customer,

                Apologies for the inconvenience caused. Your case has been escalated to our team and we'll get back to you at the earliest as & when we get an update

                Regards,
                Prajakta
                View replies
                My idea no is deactivated because I am out of country so i want active my no before coming in india. Unfortunately i stayed one year have any options before come India i will activate my number throw online.
                Hope may be have any solutions for this problem
                Reply
                N Ansari's reply, Apr 4, 2019
                I want active my number throw online
                Idea Cellular Customer Care's response, Apr 11, 2019
                Verified Support
                Dear Customer,

                Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

                Regards,
                Prajakta
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  suvralin
                  from Lalganj, Bihar
                  Apr 10, 2019
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Ashok sarkar Residency, infront of utara aprtment, Near siliguri college,gate no 2, Subhaspalli, Darjeeling, West Bengal, 734001

                  Though i am using my idea phone network which is belongs to karnataka, recently now i am at siliguri (West bengal) having no network from today's morning. But my husband's idea network is still showing and working properly. I switched off my phone and search the network but cant get success to getting my network. Though its my only contact number and used for my work purpose kindly solve the problem aspl.
                  May 13, 2019
                  Complaint marked as Resolved 
                  Idea Cellular customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 12, 2019
                  Idea Cellular Customer Care's response                   Dear Customer,

                  We tried reaching out to you in different time slots as mentioned below. Seems you were occupied. Hence, we request you to share us your alternate contact number along with your convenient date & time to contact you for your concern.

                  Regards,
                  Lakshmi
                  View replies
                  Dear Team,

                  My name is vasudeva reddy and having idea prepaid number [registered in karnataka circle recently i came to Germanyi am not able to register listed networks in Germany, idea signal is not comming.

                  please let me know how can i proceed further.

                  Regards,
                  vasudeva
                  Reply
                  Idea Cellular Customer Care's response, Apr 11, 2019
                  Verified Support
                  Dear Customer,

                  Sorry for the inconvenience caused. We request you to provide us your contact number for which the issue persist to assist you further. 

                  Regards,
                  Prajakta
                  Idea Cellular Customer Care's response, Apr 11, 2019
                  Verified Support
                  Dear Customer,

                  Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

                  Regards,
                  Prajakta
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    P
                    Páļáķķ Sínhá
                    from Gwalior, Madhya Pradesh
                    Apr 10, 2019
                    Report
                    Copy

                    Address: Main road, Dindori, Madhya Pradesh, 481990

                    My number is [protected] this number has been permanently turned off by the idea and i dont know why you people do this do you people even know how many accounts are connected with a single number how many private infos are connected you people please turn on my number or tell me the solution
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Shahbaz Ahma
                      from Kichha, Uttarakhand
                      Apr 9, 2019
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: 4/26 Ekta Nagar Aligarh, Aligarh, Uttar Pradesh, 202001

                      Sir I have prepaid Idea Sim transfer to postpaid for addon benefit .but 2 month ago my new number not conect to my old number for addon benifits .more times calls customer care and visit to nearest idea store but my problem not solve .Customer care provide a contact number area sales mangaer but my problem not solve
                      May 23, 2019
                      Complaint marked as Resolved 
                      Idea Cellular customer support has been notified about the posted complaint.
                      Apr 09, 2019
                      Updated by Shahbaz Ahma                       Please Solve My problem
                      Verified Support
                      Apr 18, 2019
                      Idea Cellular Customer Care's response                       Dear Customer,

                      As per our recent communication, we've raised your concern under ref. no.C[protected] which is expected to be closed by 23/Apr/2019. Your patience & cooperation is much appreciated while we work on this.

                      Regards,
                      Lakshmi
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        Rahul1616
                        from Chandrapur, Maharashtra
                        Apr 9, 2019
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: B12, Puri Market, Anaj Bazar, Itwari, Nagpur, Nagpur, Maharashtra, 440002

                        Dear sir/ma'am,
                        I am a business owner in nagpur, maharashtra and am facing serious call dropping and poor network issue at all places.
                        I have been a loyal customer of idea for the past 15+ years and have only started to face this problem in the recent times.
                        Sir/ma'am, i need not tell you the importance of a phone in business. These problems have caused me losses which can be calculated as well in monetary terms.
                        I hope idea, which i myself have spread the word to be the provider of high network quality does not let me down at the very same ground.

                        Regards,
                        Rahul jain
                        May 12, 2019
                        Complaint marked as Resolved 
                        Idea Cellular customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 10, 2019
                        Idea Cellular Customer Care's response                         Dear customer,

                        As per our recent communication, we would like to inform you that your concern has been raised under complaint no:[protected], which is expected to be closed by 15/04/2019. Your patience & cooperation while we work on this, is much appreciated. 

                        Regards,
                        Prajakta
                        View replies
                        OTP not received my number

                        call dropping and poor network - Comment #3401460 - Image #0
                        Reply
                        Idea Cellular Customer Care's response, Apr 11, 2019
                        Verified Support
                        Dear Customer,

                        We tried reaching out to you in different time slots. Seems you were occupied today. What would be a convenient time to connect with you? Let us know & we'll be happy to assist.     

                        Regards,
                        Prajakta
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          Raval Harsh
                          from Vadodara, Gujarat
                          Apr 9, 2019
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Vadodara, Gujarat, 390018

                          Respected Sir/Mam,

                          My Old Idea Cellular Postoaid No. ********** was discontinued and I want to reactivate that number. I had portable that number to Idea Cellular from Tata Docomo Postpaid but because of due amount of rs. 300 around was not paid to them, so they had disconnected the above mentioned number. They transferred it again to Tata Docomo. Idea customer care executive informed me to contact to Tata Docomo to get back you old number but Tata Docomo is not providing there service in Vadodara. So its my humble request to help me out regarding this issue to reactivate my no. ***********.

                          I will be waiting for your positive response.
                          May 12, 2019
                          Complaint marked as Resolved 
                          Idea Cellular customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 11, 2019
                          Idea Cellular Customer Care's response                           Dear Customer,

                          We tried reaching out to you in different time slots. Seems you were occupied today. What would be a convenient time to connect with you? Let us know & we'll be happy to assist.      

                          Regards,
                          Prajakta
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            K
                            karthiksuba
                            from Chandigarh, Chandigarh
                            Apr 9, 2019
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Ambattur, Tamilnaduchennai, 600037

                            Useless network : last one month i am facing network issue even though i cant able to receive the call so i raise the complaint twice but still they are not rectify the issue in this situation bill is generated without using why should i pay so they are given waver for updation they will take 8 days in this 8 days i cant able to use after that again one more bill will be generate so without using customers have to pay rental.. What is this i never see this kind off service stupid idea network ([protected])
                            May 13, 2019
                            Complaint marked as Resolved 
                            Idea Cellular customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 11, 2019
                            Idea Cellular Customer Care's response                             Dear Customer,

                            Apologies for the inconvenience caused. As per our record, the complaint was raised for your concern and the resolution has been communicated to you that we are trying our best to enhance the coverage in your region. Also, we would appreciate if you could bear with us while we strengthen the coverage and improve our services. 

                            Regards,
                            Lakshmi
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              swethik
                              from Mumbai, Maharashtra
                              Apr 9, 2019
                              Resolved
                              Report
                              Copy
                              Resolved

                              I am swethika, i am from pune, yesterday onwards i am not able to make the outgoing calls. Morning i tried contact with customer care, they told like your problem will be resolved in 2 hours, but the problem was still not resolved, last one hour back again, i tried to contact them, they are saying your problem will be resolved in after 2 days.

                              Please help this kind of problem and try to resolve as soon as possible.
                              May 11, 2019
                              Complaint marked as Resolved 
                              Idea Cellular customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 10, 2019
                              Idea Cellular Customer Care's response                               Dear Customer,

                              Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

                              Regards,
                              Prajakta
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Ar Subhan Kro
                                from Mumbai, Maharashtra
                                Apr 9, 2019
                                Report
                                Copy

                                Address: sewali path, house no-90. ghy-38, Kamrup Metropolitan, Assam, 781038

                                I want to surrender my idea postpaid number [protected]. I have paid all my overdue amount . kindly deactivate my number. I am unable to continue idea postpaid connection due my financial problems . so I want to discontinue my idea number. ...kindly deactivate my number [protected]
                                Apr 09, 2019
                                Updated by Ar Subhan Kro                                 I have upload my due amount payment receive.

                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Shyamal Verma
                                  from Indore, Madhya Pradesh
                                  Apr 9, 2019
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Sir, i ported in idea but i am currently roaming so i can't call 59059 for tele verification.
                                  I tried switching to 2g but idea 2g doesn't works (Says unavailable) and on vodafone 2g can't call (Says this facility not yet available). Kindly activate my sim as i won't be able to go home for a month.
                                  Idea customer care says this number is not ported but my airtel sim is disconnected.
                                  Please help!
                                  May 11, 2019
                                  Complaint marked as Resolved 
                                  Idea Cellular customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 10, 2019
                                  Idea Cellular Customer Care's response                                   Dear Customer,

                                  We tried reaching out to you in different time slots. Seems you were occupied today. What would be a convenient time to connect with you? Let us know & we'll be happy to assist.    

                                  Regards,
                                  Prajakta
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    J
                                    Johnson Kerketta
                                    from Noida, Uttar Pradesh
                                    Apr 8, 2019
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Bhopal, Madhya Pradesh, 462026

                                    I am getting fraud international calls please help me with this piece of ### !! I got many calls and it is from foreign . I am picking but they are not answering and its a robot call

                                    I can't find any other solution you are the last hope and if can't help me then i am done plese do something about it and some people are taking fun of me i think so

                                    Please help

                                    .
                                    May 15, 2019
                                    Complaint marked as Resolved 
                                    Idea Cellular customer support has been notified about the posted complaint.
                                    Apr 08, 2019
                                    Updated by Johnson Kerketta                                     I is comming now also
                                    Verified Support
                                    Apr 10, 2019
                                    Idea Cellular Customer Care's response                                     Dear Customer,

                                    We tried reaching out to you in different time slots. Seems you were occupied today. What would be a convenient time to connect with you? Let us know & we'll be happy to assist.    

                                    Regards,
                                    Prajakta
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Sushant Pawar SP
                                      from Mumbai, Maharashtra
                                      Apr 8, 2019
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      My idea no [protected] has been deactivated for non usages for 3 mounths but i want my idea number back I have not used for 3 mounths because my phone was off
                                      Sim name Sushant pawar
                                      Adhaar card no[protected]
                                      I have visited idea care but they send a approval email but the reply says ..contact you mnp team
                                      Because I have port my sim 2yrs ago from Aircel to idea but now the Aircel company has been off what should I do
                                      Contact me [protected]@gmail.com
                                      May 11, 2019
                                      Complaint marked as Resolved 
                                      Idea Cellular customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 10, 2019
                                      Idea Cellular Customer Care's response                                       Dear Customer,

                                      As per our communication, you've confirmed that your concern has been resolved. Hence, the case has been closed. For further assistance, kindly contact us on 12345 or 198. 

                                      Regards,
                                      Prajakta
                                      View replies
                                      I was asked to submit screenshot of my port message by customer support.

                                      reactivation of my idea sim - Comment #3399629 - Image #0
                                      Reply
                                      Idea Cellular Customer Care's response, Apr 10, 2019
                                      Verified Support
                                      Dear Customer,

                                      We tried reaching out to you in different time slots. Seems you were occupied. What would be a convenient time to connect with you? Please let us know & we'll be happy to assist.

                                      Regards,
                                      Lakshmi
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        B
                                        babu###1234
                                        from Ernakulam, Kerala
                                        Apr 8, 2019
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Address: 680519

                                        On today morning i recharge 398 rs on idea recharge port but the recharge is unsuccessfully i did not get the offer. What can i do

                                        Purchase worth rs398.0 on pos idea at idea txn# qt[protected]

                                        My mobile number is [protected]

                                        How can i refund the amount, what can i do, what all are the process
                                        When i get the amount
                                        Where i complaint the things
                                        Apr 8, 2019
                                        Complaint marked as Resolved 
                                        describe what steps have been taken by the company to resolve my complaint. Provide as much information as possible.
                                        Idea Cellular customer support has been notified about the posted complaint.
                                        Verified Support
                                        Apr 08, 2019
                                        Idea Cellular Customer Care's response                                         Dear Customer,

                                        We tried reaching out to you in different time slots. Seems you were occupied today. What would be a convenient time to connect with you? Let us know & we'll be happy to assist. 

                                        Regards,
                                        Prajakta
                                        Apr 08, 2019
                                        Updated by babu###1234                                         call after 6.00pm now i am on duty
                                        Apr 09, 2019
                                        Updated by babu###1234                                         when i got the money or when it will success the recharge
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Aircel
                                          2.8
                                          (10588)
                                          Airtel
                                          2.1
                                          (54693)
                                          Bharat Sanchar Nigam [BSNL]
                                          1.9
                                          (15968)