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Idea Cellular Complaints & Reviews

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Last updated Apr 19, 2024
Complaints 16713
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Idea Cellular reviews & complaints page 133

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K
karthiksuba
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bad experience in idea

Address:chennai, 600037

I was raised multiple complaint regarding network issue but still issue not solved so that reason they are given waver and free missed call alert back. But waver not updated and next bill they charged for missed call alert totally fraud network they are cheating all the customer ([protected]) and last 20 days i am not using this network but the bill is generate always...* network _network...
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R
Ravubha
from Mumbai, Maharashtra
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to activate my inactive idea card number 8140463106

Address:Anand, Gujarat, 388620

Hello sir I rathod vanrajsinh .i can't recharge in idea still 3 months and the card goes inactive . when I talk with service center they tell me that your card can't activate by us .
so please active this idea card i give this number in my bank account and aadhar card .so I humble request you to activate this number ....
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V
Vivek Bhokare
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

call related issues

Address:New panvel, Mumbai City, Maharashtra, 410206

Hi,
Peoples are unable to contact me, even though network is full. Another major issue is call drops almost every 2nd calls being dropped.
People have to call me kr msg me on whatsapp due to this issue.
It's been a months i'm facing this issue with idea.
If its unable to solve within 48hrs. I'll be porting to other opts.
Hope it'll be fixed.
Regards
Vivek...
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I
iamnavedshyk
from Amli, Dadra and Nagar Haveli
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

problem related to data speed after 8-9 pm

Address:380055

As i am using idea data plan of 199 per month but after 8:30 to 9:00 pm the data speed is reduced to very low, to regain the speed i have to put the network type on 2g and then after waiting for some time then on 4g, by doing this only i get the speed only of 2-3 mbps which is comparatively very low to before times as it was giving 5-6 mbps downloading speed. Now it has became my daily grind, whenever i have to use data after 8:30 or 9:00...
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U
utpal roy
from Darjiling, West Bengal
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mobile sim card not work

Address:21/A PREMENDRA MITRA STREET, 404 SURYANAGAR, 734001

[protected] this is my idea sim.
Few months since i have not use my above sim.
Now i am try to make call but sim is not work.
And the server told that the sim is invalid and no live.
Please help me to arrange the duplicate sim as early as possible.

- utpal roy
[protected]...
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Shrirang Nerurkar
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

re: complaints # c1-124567127649 / c1-124548845118 / e1-124543216624 / e1-124524181438 and 124219565277

Address:601 satguru sanskar, Mumbai City, Maharashtra, 400050

Hi team

I have been using idea phone for last twenty years and today i am ashamed to be called a idea customer today … now my phone is not working from 13 apr 19

I have raised complaints # c[protected] / c[protected] / e[protected] / e[protected] and[protected]

I have mailed / made calls and visited vodafone and idea service centres several times … when i make calls to customer...
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M
mNiAS@14
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

didn't receive service after recharge

I have a complaint against a recharge. Previous night (12 April, 2019) around 7:21 pm, I recharged my number [protected] with 12/- from paytm wallet. I asked 3 different egents though live chat. They confirmed me that my recharge was successful. But I didn't receive any massege from IKIdea after recharge. Even when I'm checking blance using *121*4*51#(as referred by the egents), it is showing invalid request. I want my money back or SMS service...
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P
preyu
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delete one phone number from my call list permanently

Address:Bangalore, Karnataka

Hi... I talk to my friend daily. I wanted to delete that number from my call list and message. My idea phone number is [protected]. I have been talking with my friend from the month of march 2019. Please remove this given phone number from my call list [protected]. Please i'm requesting you to remove this phone number from my call list and message list also plsssss. Asa soon as possible

Thanks in advance...
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S
SMHussain 99
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sim not activated emergency calls only

Address:#55, near rr college, rr layout, Chikkabanavara, 560090

I bought a new sim but it's been 3days it's still not activated it's showing emergency calls only i got a call on my alternate number regarding activation but it was of no use still it's not activated kindly activate asap [protected] this is the number which is not activated still sim card number[protected] kindly revert back with a guy news...
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A
Ashish Burge
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

volte activation

My phone supports volte service. But idea sim was not showing volte. Then i sent 'act volte 'message to 12345. Then i received this message 'dear customer, your request for volte activation is registered and would be actioned by 04/13/19 10:00:00 am. Sr no.[protected]. Thank you.' but it is still not showing volte. Please help me, my device name is redmi 5....
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R
rkovvuri
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

idea cellular not allowing me to port

Address:Hyderabad, Telangana, 500072

Currently i am using idea network is not good at home and office so decided to change network. I tried to send message to 1900 to port my mobile network but it’s not delivering the message. I called to idea customer care they told that 15 days ago i converted from post paid to prepaid so have to wait 90 days to port the number. Not sure what is the logic behind this. Post or prepaid i m using idea since very long time, why they are telling...
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D
Deepa Sadamate
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

http://192.169.227.190/getimage.aspx?msisdn=[protected]&contentid=95631cce-bf01... stop this stupid messages

Address:Mumbai, Mumbai City, Maharashtra

On 12 november 2019 i received an sms from a number 51998. This sms has charged rs 8/- without my consent.
It is had a link of web sit in it.
The link is as follows
"http://192.169.227.190/GetImage.aspx?msisdn=[protected]&contentid=95631cce-bf01...
This link contains some stupid images.
I am very angry about this incident.
It would be greatly if this could be stopped and if i can receive my money....
+1 photos
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A
Ashish Abhale
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

network problem in our area...

Address:Nilwande, Ahmednagar, Maharashtra, 422601

There is no network in my village...
Even call also doesn't connect...
Or if call connected...
Then no voice there...
We have called to customer cares and local stores of idea...
They said for small no. Of peoples...
There we have no choice...
We can't do anything... For that...
For your customers you have some responsibilities to provide service well......
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R
Reena Grover
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

internet network problem

Address:VPO Uchana Kalan Distt Jind Haryana Pin code 126115, Banbhori road purnpatti Mohalla, Jind, Haryana, 126115

Your idea company of internet network speed is very slow and bed conditions in uchana kalan disstt jind haryana ward no 10 near boosting station and park. I lodge a complaint online against the bed and slowly sleed but anyone interest and resolve this so you are again requested to please resolve problems earliest otherwise my recharge amt will be refunded so that we can port my number in other company....
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R
Ravi Kumar Namani
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

porting to idea is horrible

I have recently ported to idea.in my previous network i have some pending bill and cleared in time. But idea team has stopped my incoming and outgoing calls. When i check with there customer care then they said i have not paid my bill, but which is already paid they asked me to call idea postpaid team from a postpaid mobile or bsnl land line, where i dont have both. Idea dosnt have any escalation matrix where i can send a email to them. I...
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Amol Shirgurkar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

idea customer care center given fake commitment

Address:A1-3 SADBAHAV CO-OP HOU SOC, NEAR MAHATAMA HOU SOC , KOTHRUD, Pune, Maharashtra, 411038

Dear Sir

We requested the waiver of 740/- being lived due to internet charges charged being informed on email in 6th Aug 2018 to Stop

On 3rd April 2019 I got mail you will not receive a waiver... after many mail communication...

They before Yesterday, 9 April 2019... I got a call from+[protected] your Idea Office - Sharada Center-Pune Mah India

We will give you a waiver of...
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Ankit Litoriya
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

feature changes charged on bill

Address:B/7 603 Aditya Shagun Society, Aditya Shagun Society Bavdhan, Pune, Maharashtra, 411021

I had a idea post paid connection with number: [protected] having niravana 389 segment plan.

I submit the following for your kind necessary action:
I have been charged rs.149/- extra in the name of feature charges for last eight months.

I really don't understand what this feature charges are.

Please revert back my money for last two months and i look forward to receiving a rectified bill...
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S
Sunny Jawale
from Latur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

server unreachable during active call

Address:400072

My self sunny jawale, i am using idea network from last 10 years. Nowadays i am facing lots of issues with idea network. When i tried to call someone, or if i received call from someone. While talking call getting disconnected directly and the error is server unreachable. I tried to contact 198 but it is also not working

Please resolve this asap

My mobile no. [protected]...
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U
Uday Shankar Bansal
from Mumbai, Maharashtra
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fraud in recharges

Address:House no 38 street no 1 Ferozepur Cantt punjab, Firozpur, Punjab, 152001

My no is [protected] and my no.was recharge by rs. 245 for a validity of 84 days on 28 march 2019 Now you people are saying that validity will end on 14 April 2019. What the hell is this. If my validity is not given I will go to consumer court against you fraudsters. I am attaching the screen of recharge done at Amazon pay
Sandeep Bansal...
+1 photos
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Supriya Paul21
from Bahula, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding network issue (incoming call is not available)

Address:713325

Incoming call facility on [protected] on this idea no. Is not available. When some one calling in this no. They are hearing " this idea no. Is either switched off or out of coverage area' also i am not getting any incoming sms on this no. But still outgoing service and internet services are working fine. If this problem remains tomorrow i will make an rti against idea cellular for this reason....
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