Idea Cellular Complaints & Reviews

I did a mistake of not recharging my Idea Cellular number [protected] for a long time. As a result, my number got closed. I visited the Idea Store in Lucknow to resolve the issue. But they have not been able to do so. Instead, they are saying to port the same number to some other service provider. How will you be able to manage customers with this kind of attitude? It has been 10 days. I would request you to kindly reopen my number.

Hi,
Currently im using this idea sim since last 12 years, but there has been almost a 100% call drop rate recently.. Not even a single call can be made without a drop, it takes multiple attepmts to connect and even if gets connected fortunately the call drops or the voice is lost. The data speed is also extremely low.. Takes minutes to open a webpage or update a social media screen.

We paid our bills before due date period from 20/1/19 to 19/2/19 of which the due date was 7/3/2019 and we paid it on 1/3/2019, the payment detail is : chq no: 181265 dated 01/3/2019 amounting rs. 11822.12/- which was cleared on 07/3/2019 as per our bank statement. So even after that our services are stopped for those numbers which i paid in that cheque. And it was not for the first time, we have faced this problem from last three months. Various times i put a mail to idea for this but did not get any appropriate solution for this.
Here i attached the bank statement to show clearance of this cheque.

Dear sir i am your idea subscriber and i wants to draw your kind attention to the share everything in your idea app it is not working i am attaching the screenshot with this and i am unable to share my minutes with my father who is also a idea subscriber and if the problem does get solution i will case against your company because when it is showing that u can share and unable to share or error comes it is wrong so please solve the problem i hope u kindly look into the matter
Your faithfully
Deepak sharma

Sir
I want to call details urgentli. Sir my numbar is [protected]. Some family reason. Sir pls give me information regarding this view. Sir provided last six mounth details my numbar [protected]. My email is _ saanchal. [protected]@gmail.com. This details want for some famliy reason so sir pls give details and do halp me. Kindly give me details. Thankyou sir ji

Idea mobile number : [protected] and sr number : q[protected]
This appeal is being sent as advised by tccms.gov.in in their website.
I lodged a complaint at [protected]@idea. Adityabirla.com on
25.01.2019 for reversal of the amount which was fraudulently taken
From me by giving false information by customer care representative
Ms. Waghmare. My complaint letter is self explanatory where i gave
Full details of the case. Thereafter 3 representative mr. Sameer, mr.
Sudhakar kamble and ms. Shivani sent me emails on different dates
Informing me that they will be assisting me to resolve my complaint.
But no one seem willing to solve the problem instead i feel it is done
Purposefully to buy time.
On 15.02.2019 mr. Sudhakar in an autocratic manner informed me by
Email that the recharge can not be reversed. I then asked him to
Recover the amount from the erring customer care representative as a
Punishment to her and reimburse it to me as her action was malafide
With full intention to dupe me (Please refer my original complaint),
Which put me in financial loss. Thereafter mr. Sudhakar called me. I
Told him to do as asked in my last email on which he kept quiet and
Then disconnected without giving any reply.
I now request you to reimburse me rs.244/- by recovering the same from
Your erring customer care representative and also give her a strict
Warning not to indulge in such practice as it spoils the reputation of
Your company.
Awaiting a favourable action from you.
Yours sincerely,
Ila s. Bhat
The above letter was sent to appellate authority if idea cellular on 12.03.2019. After that they called and just tried to convince me to protect their representative and without listening to the recording of conversation between me and their representative and/or making any inquiry gave me a letter justifying their representative's action.
Please take up the matter and enforce them to refund my money.
Yours sincerely,
Ila s. Bhat.

I have an airtel number that i wanted to port into idea cellular. I have tried to port it and submitted my documents to an idea agent on 16.03.2019. My airtel number got deactivated but idea number didnt get started. Kindly do the needful as soon as possible. My mobile number that i have tried to port is an old number that i wanted to retain. Please help

I have taken one new postpaid number [protected] and i have message from izidea thank you for choosing idea. Your request for activating mobile no [protected]. Dear customer, your new connection caf number is appsad[protected].
Dear customer! Call 59059 from your idea sim and use * code for tele verification on ivr once your [protected] number is active. The message is came from idea. I have insert the sim in phone it is showing "no service"

My idea number has not been in use and voice call services have expired. I'm unable to place calls or receive calls. I still receive messages on the number but can't send messages. I tried recharging but it did not help. I'd like to know if it's possible to reactivate the services. Or is it possible to get a new sim of the same number. Please look into my problem and reply. Thanks.

Mobile Number - [protected]

Recently, I recharged the number with Rs 309 from the app Google Pay. The plan mentioned unlimited calls, 100sms/day and 1GB data/day valid for 84 days. However, after the recharge was done, I was informed that the said plan only provides onnet calls. This piece of information was not mentioned in the Google Pay app. I recharged with this pack because it was supposed to give unlimited calls to any network. But unfortunately, the missing piece of information led me to a complete mess. I can't make calls to any other networks now. This is absolutely infuriating. How am I suppose to know if the plan only provided onnet calls if the information is not provided? This is outright cheating. Furthermore, I can't replace the existing pack with another pack. Now I have to bear this entire thing for 3 months. This is absolutely unforgivable.

A screenshot is attached that says the RS 309 package offers Unlimited local, national and roaming calls, when it's supposed to mention that the calls are onnet.

Hi i am karthik i was using one idea postpaid number ([protected]) and i facing indoor network issue so i raised the complaint still the complaint not solved so i called 198 they are saying in this issue will be solve on future only
And if you are used or not used the bill will be generate i have pay my question without using why should i pay my bill.in chennai main area i am facing issue. I never expect this fron idea stupid network and i never recomand any one better close the network like aircel

I received a message from 53010 stating "dear customer, you have been charged rs 10 and your current balance is rs xxx". Without my permission they just deduct my balance and i didn't get any details regarding the deduction of my balance. So i called the idea customer care, and they say that i had purchased the game but i didn't purchased any game. The phone which i am using can support no game. It does not have the facility to install the game or app. So i called up idea customer care again but they keep on saying the same again and again that i've bought the game. Didn't get any solution from customer care and refund of my balance and its not helping. Need a solution. Please do the needful.

I have ported my number from vodafone to idea in month of jan.
I had payment due of vodafone which i paid in 15th feb 19 and sent receipt mail to idea customer care. Month later on 18th mar 19 my number service is barred due to previous operator payment due.
I had called customer care thrice, sent receipt again to idea customer care
[protected]@idea. Adityabirla.com,
[protected]@vodafoneidea.com. Chat with idea customer guy online and attached receipt again. My communication ref. Numbers are
C[protected], c1-1​[protected] and last when i chat c[protected].

I made a recharge of rs 399/- today morning and afternoon my connection gets disconnected.

My number: [protected]

When i called the customer care they say i am using for telimarketing purpose. This is my personal number and i am not using it for telemarketing.. If i am not using it then is idea using it?

So i request idea to prove with my call histry that i used for tele marketing or to return back 399/- back to my bank account..

Request to do needful

My sim was all working but today 18 march 2019 it stop working and showing invalid sim and when i am calling to my number it says invalid number i talked to customer care of idea they said go to idea showroom why should i take this headache without any fault my sim got invalid pls take strict action
Number [protected]
Ccontact on [protected]@gmail.com

My idea sim no. Is [protected]. And my sim is deactivated from 11/03/2019. I go to service center and said to activate same no. But he said he give another no. He can't give same no. Because it is a ported no. Before from reliance gsm. It is link to my bank.
I hope you understand my problem and take actions.

Thank you
My alternate no. [protected] to contact.

Dear sir,

My mobile number is [protected] (Prepaid number).

I want the incoming and outgoing call history from november 2018 to march 2019.

Please send the details to my e mail address. [protected]@gmail.com & [protected]@gamil.com

Request you to kindly provide the details as early as possible.

Please make sure the safety of the content.
Awaiting for your response
Thank you.

From the time when i ported my number to idea i never got a continuous good internet service from idea
For 5 minutes it shows 4g and then h+ and h network what the hell they are doing if the problem is not resolved then we have to change the service provider
They spend a lot of money in advertising they should use that money to provide the costomers the great service

What's the wrong with this idea services. I haven't activated any services and without notice they have sent a message that my money is deducted from my phone balance. I got message from 51998 number which is depicted as jammu and kashmir bank and i haven't given my number to any bank and they deducted rs 8 from my main balance. So i kindly request the idea network devices to please resolve this problem as early as possible.

Last half months of idea cellular not provided proper network & internet speed but we are charge for this service daily my 1 gb internet are waste & face the network problem. We attached the screenshot of my mobile for showing of speed. Because of this network problem i am not a send a mail & much more for that purpose i am waste my time & money, so solve this problem urgently rather change the network.