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Idea Cellular Complaints & Reviews

3.2
Last updated Apr 19, 2024
Complaints 16713
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9872
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1800 270 0000
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+91 95 9400 4000
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India
382011

Idea Cellular reviews & complaints page 136

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R
rajanikanthat
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

security deposit not refund

Address:Customer Service Team Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone Partnership, 560097

I have deposited rs.700 to get idea post paid service and disconnected from post paid service on 2nd june 2018.

After 3 months of disconnecion i have submitted a request for security refund of rs.700 and got reply to provide address for future communication and i have provided proper address.

Next got reply like this "cheque re-issue is registered & would be actioned by 07/feb/2019 01:51:29 pm. Through communication...
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Devesh0096S
from Kichha, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

net speed slow an year

Address:Near janiki watika guest house Auraiya, Auraiya, Uttar Pradesh, 206122

Hi,
I am using idea service next 8-9 year but i have no any problem but last one year i have many times deta speed slow problem i have many times complain but there are no any proper solution provided to me if you have no any solution please tell me, i should port my sim other network because i can not use idea it condition.

Devesh
[protected]...
+1 photos
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N
Negiamit
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unwanted balance deduction

Address:Dehradun, Uttarakhand, 248001

I dial mistakenly dial *123# to check my balance, but they charge me 10₹ .I told them that i don't want your that service give my money back but they are say you do have to you that service what kinda company is that. You go to market you dont like potato and shopkeeper is saying you have to buy it.are we not enough free?
I know your company has a hard time, it doesn't mean you have to consume your own customer moreover by this way...
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Rajib Some
from Ingraj Bazar, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobile no not registered on network

Address:Tapan kumar das, Bhatcharjeepara, Chandrapur, Maharashtra, 713212

When i make a call, show mobile no not registered in network &also my 4g net closed, either mobile no automatically clsed without intimation, i have taken decision for went to another network, I had recharged 199 for 28 days and also recharged with 35 the date ok 30th march due to not understand for mobile number not active,
Please reactive my mobile no...
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P
prakash1605
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unauthorised balance deduction from 51988

Address:560077

Hello,

I get a message from 51988 saying that I have been charged with ₹3, sometime back there was a similar message (in Jan) and the balance deduction that time was for ₹8. I have not asked for any service from this number. Please reverse these charges at the earliest and please ensure that additional unauthorised balance deduction does not happen from my account.

Thanks,
--
Prakash...
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R
Rachna Bhaduaria
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my idea number has stopped working

Address:Lucknow, Uttar Pradesh, 226022

My idea number has stopped working (Deactivated) from 1st march 2019. Earliar i had network issues but sim was active.
Now if i dial on this number it says "dialed number does not exist. Please check the number dialed".
Please can you quickly check and resolve this issue.
Please let know if any other procedure is required to reactivate this number....
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R
raju*8765
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

very slow 4g internet speed

Address:kasaridih kanhaiyapuri durg, 491001

Dear sir
I am using your network since 10 years but in last 15 days i m facing problem of slow speed of internet in my area. About that i m complain in ur customer care executive in 10 days back they give me reply that ur network improve up to 30 march 2019.in 30 march 2019 i m receiving a call from ur executive that sir we r improve u area network plz checked it and sent me message that my problem is resolved through communication...
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potdar ramanand nagar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

postpaid sim card exchange delay

Address:main raod gangawesh, Kolhapur, Maharashtra, 416012

Hello sir,

My number is corporate account and i am owner and my number was sim exchange request raised in mi but idea store is rejected request in two time i call in kolhapur manager but he wrong word use and call rejected please and request you to change the manager and help of all customer very bad service from idea

Todays idea service is third class very bad...
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A
Anand Viswanath
from Raichur, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

voice calls deactivated / sim stopped

Address:Bangalore, Karnataka, 560029

The situation is like... My bank account is linked to my idea number...

Since that was my first sim..
Once i got jio, just like everyone else, i don't use any other sim any more... Very rarely would i need to use it..

In such a situation, i got a message a while back saying that your sim will be deactivated if you don't recharge every month...

How is this fair...

I was due...
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S
Silu priyatam
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deactivation of idea number

I am an existing customer of idea number [protected] since 2010. I am an indian force jawan and during my posting at assam due network problem i could not recharged my idea number. For this reason my number has been deactivated by idea company without prior information and any alert messages. This number is my official number and it holds all my bank accounts. Hence, it is requested to activate this number in merit basis to keep me as your...
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S
Silu priyatam
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

idea number is deactivated without information

I am an existing customer of idea number ([protected]) which i have been using since year 2010 has been deactivated by giving any information and alert message. It holds all my important official works and banking works. Deactivating this, idea has lost a valuable old customer.
Request to activate it again and if it is not possible, a new method may please be provided how to get a sim in that particular number.
My alternative...
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A
Ashok Rawa
from Jorhat, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

verified idea cellular ltd. surrender and deactivation of my postpaid connection

Address:Rani Road, 781017

I want to surrender my post paid idea net no.[protected] which has not in use from last ten months though i have made payment of all the dues as asked by you and is also inactive now. The fact has been intimated to your call centre several times but no action has been taken from your end. Again the bill has arise so please note that i am surrendering the said connection with immediate effect....
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Y
YOGESH ARYA
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

balance deducted for internet before internet plan end

Address:121004

After merging of idea with voda they are worse than ever... No good network for both
Making complaints but no resolution and always says that replace your sim and try diffract handset but one thing tell me why network is poor now but earlier they are god father of network bot idea and vodafone

My this complain is for my idea number [protected] where i hd recharge rs16 through my available balance of 37rs by *150*16#...
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R
Ritzhems
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

change of plan without informing me

Address:DSK VISHWA , UNIT NO : 28 , SAYANTARA , DHAYARI , PUNE -411041, 411041

This is with reference to my idea post paid mobile no : [protected], idea being my service provider, with reference to this post paid no, my post paid number was under bl 995- buzz life plan, since 2003, when i selected this plan in 2003 i was told that it will be life long plan & will not be changed until i change it. Now from 19.3.2019, idea, changed my this plan & converted it into nirvana 299 plan without informing me. I called them several...
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M
Miniakash11s
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I'm complaining about idea phone secure services

I have registered my complain ([protected]) under idea secure plan against damage of my mobile on 30th Aug, 18 and i am in regular touch with the customer care dept. regarding my claim amount (Rs. 14000 as approved by them) and has done all the necessary documentation and also paid excess amount of Rs. 424 & 742 as asked by their team and its been 7 months i havent receive my claim amount. On calling thier CC team they are giving different...
+2 photos
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S
sumit tejwani
from Jabalpur, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my sim deactivated without any information

Address:MAHAVEER PURA, Gwalior, Madhya Pradesh, 475110

Dear sir i have to say my idea number is [protected] this sim issue my father narayan dat tejwani in year 2010 but some time i don't use the number but idea company without any information deactivated my number i need the number please help me i go to idea store but this provide me postpaid number my i don't want postpaid number i want prepaid number please help me and reissue my number thank you (My state-madhya pradesh) my alternate number...
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Natu Venky
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

new activation not done

Address:600100

I got the postpaid sim 27/03/2019. As they promised, the sim will be get activated within 4 hours and they asked me to contact 59059 to make it active.
But till now the sim is not yet activated.

I got the number from thoraipakkam vodafone showroom.
Please respond to this asap.

Idea mobile number: [protected] (Bought yesterday).

Name : natesan pl...
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sriharshareddya
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

balance deducted without knowing to customer

Address:Hyderabad, Andhra Pradesh, 500089

My balance has been deducted from main balance saying that i have requested for VAS services(yoga guru server) from my mobile. but i have not requested any services for my mobile. money deducted from my mobile number [protected]. on this March month 2019 year
even though it is not registered by me, i have charged and did not return my money with out showing the proof that i requested for it.
Please help me to get my money back.br...
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G
gaidhanigs
from Ichalkaranji, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my cash back offer

Address:Nashik, Maharashtra, 422010

My mobile number is [protected]. I had made a recharge showing 100% cashback. I don't remember the amount and dates now but you must be having ठोस details. I had something like 10 nos of cashback coupons of ₹50 each. I have hardly used 2 or 3 of it. Now my account is not showing any coupon balance. Where are they?
I enquired on your customer care number 198 but i could not get the answer.
I want the reply immediately....
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Vidyam Chaitanya
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not receiving sms after activating new sim

I have taken new sim for my old idea no.
Which i missed, after completing activation, i am unable to receive any messages from others friends, banks etc. Due to my business i am usually & time to time in need money transfer regarding otp sms from my bank (Which is ok with my previous sim). Rest of all working good and able to send the messages also.
How worst the services are going, i felt after seeing lots of similar issues...
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