Idea Cellular Complaints & Reviews

I have recharged my phone with Idea Rs219 plan...it has included 100 sms per day...but i am not able to send sms...
Please solve my issue.

I recharged mobile number [protected] of my friend Kaushal Kumar in the morning for Rs.48 in the morning.The balance is still showing Zero.

There is no network signal in our area(Goutham Nagar, Ferozguda, Balanagar, Hyderabad 500011, Telangana).
We are unable to receive any calls or messages since 6 months.

Please report this people abuse person and call me and Threat please arrest him. block this sim right now. [protected] contact number....

I am Madhukar Anna Kale. My vi number is [protected]. I'm having trouble making outgoing calls I have trouble making outgoing calls to 10 to 15 people. Call after disconnect. This is bothering me a lot. Please fix this problem for me soon. Otherwise I will go porting to another company

Since 2 days I'm facing network issues., no calling and data
I tried everything possible.. switching on and off, restarting my phone, checked my access points

My idea sim has been showing no service for over more than a month now. My paytm & whatsapp are all registered under this number. Kindly resolve the issue.
Ps : i have tried restarting & removing the sim & putting it back again. No it's not working.
Hope you will resolve this is really soon.

Hi,

I have linked all my accounts with my mobile number [protected]in india.Now I came to USA I want to take international plan but now my side is not working in India. How can I get my new sim activated. Is there any option for virtual sim card.
All my accounts including aadhar was linked to my sim car. Please suggest needful asap

Recently my postpaid bill is generated for my IDEA number 83********
Normally i receive 299 rs bill but this month I was charged 2508 Rs.
While checking the bill I was falsely charged for 330 International messages which I did not even send from my mobile number.
I checked my mobile and there are no SMS sent at all to those numbers.

As the customer care people wants me to pay the bill.

I don't know anyone out side india and I don't have a need to send 330 messages.
I will be paying only for the services which I used and I want IDEA to reverse the charges which I did not use.

Data is not working

I woke up today it recieve such message :

Hello!
Thank you for choosing to access Games Hub,
You have been charged Rs. 20
Your balance is Rs. 18

But, I don't recall trying to access these VAS services. Moreover, when I try to know more about these services, it says I don't have any such services enabled.

So, first Idea charges me for something I did not opt for and then fails to acknowledge that service.

Hi,

Suddenly there are no network Signals in my phone.While I am restarting the phone or reinserted the sim the signals were appear for some seconds. There is no way to reach the customercare. 198 no is not working whats app support cant help to me. No any Kind of support from service provider.

Iam going to complaint in consumer court for difficulties I faced through this mobile phone service provider through my legal consultant. Iam also a law practitioner in India. Why are you people cheating peoples in days of offer and record of mobile data. I have all records with me on my phone as well as in my computer. Data recieved and date of purchase clearly mentioned. I hereby softly inform you that within seven days I must recieve a reasonable compensation for not to proceed into a consumer court. And please note that this complaint is raised through a recording which you cannot fool systems in law. Thank you

No signal from morning. Switched OFF and ON. No use. Phone no. [protected]

Hi,

My idea sim not showing network availability since two days.
I tried recharging number, replacing sim and enabling settings still no luck.
I'm not receiving any SMS or calls. Sim range icon is marked crossed.

Please help me understand the status of my sim.

I am using idea for a quite long time but the service provided by Idea is not satisfactory. I am very doon planning to change my service provider.
Yesterday i recharged my Idea sim card with a 84 days plan which offers 4GB per day...but internet is so slow that even i couldn't download my video lectures barely of 200 MB ...this is how worst the service of idea is. Either refund me or enhance my internet speed.

Idea company has deducted my money from my number [protected] in the name of (game of world service ) twice I want to get rid of this service as well as I want my total refund which is rs 44

Worst net work in India tooooo much worst colls or going 2 or 3 times inter net not working call not incoming wery wery wery worst net work

I would like to inform that, I have received the below msg on 22/08/2021 10:01 AM
Hi! We have received & are processing your request for service How to videos. Just sit back & relax, you will receive a confirmation within 2 hours.

Another message:-
Hello! Your How to videos is activated. Amount charged is Rs 49.00 /- for 1Week. Renewal charge is Rs 49.00¡1Week. To deactivate, SMS STOP to 155223.Set your favourite Song as Callertune, click bit.ly/Songct . For more songs, dial 1234 or 55655 (Tollfree).PLAY cricket contests & WIN Rs100 COUPON- bit.ly/3l7an2Z. PLAY cricket contests & WIN Rs100 COUPON.Click bit.ly/3l7an2Z Your balance is Rs.26.47/-

I haven't requested for any such service . Without my acknowledgement balance is deducted . Please look into this matter .

Good Morning Sir/Madam,
On behalf of Vodafone idea,
Your Vodafone idea payment is not received yet.
If you wish to settle your Vodafone idea Account, We offer a settlement maximum waiver 40 %
on your Total Outstanding there is a maximum waiver due to the COVID-19 scenario.
We request you to make the payment for the balance over-due amount at the earliest to avoid further action in LOK ADALAT

Click to pay now:- https://www.billdesk.com/pgidsk/pgmerc/vil/VIL_details.jsp.
Ignore if already paid. OR u can call on
Valid till today 20 /08/2021

I am being asked to pay settlement fees of rupees 533 for a sim that has been inactive for more than a year.
When asked to give me a detailed bill about the services used they say we don't have any records.
Additionally, I am repeatedly being messaged and harrassed from different numbers to pay the amount for a service I have not used.
As a customer I should be given a detailed bill and the log of calls if made to justify the charged amount. Deliberately not giving information and coercing someone to pay unjustified settlement fees which also includes a waiver is ridiculous. I have never seen any establishment waiver amount on "bills".
The sim has been inactive for more than a year, isn't it company's responsibility to intimate the customer as soon as the sim goes inactive. But this establishment prefers waiting for a year before asking "settlement fees".
As a customer, withholding information about services used and coercion to pay for services not used compromises my rights as specified by the consumer protection act, 2019.