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Idea Cellular Complaints & Reviews

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3.2
Updated: Oct 7, 2025
Complaints 16717
Resolved
9873
Unresolved
6844
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Idea Cellular reviews & complaints page 16

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V
Vin23
from Kolar Gold Fields, Karnataka
Sep 19, 2021
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20 rupees has been deducted from my account on today (19th Sep 2021), I received an sms saying "thank you for choosing access to Games World, you have been charged ₹20". Without my confirmation how it will happen,
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Oct 24, 2021
Complaint marked as Resolved 
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    V
    V.V.Dhumal
    Sep 17, 2021
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    I recharged my this mobile on 13/9/2021 i.e. before 2 days of expiry date. As such I am entitled to receive internet data of 1.5 GB/day + 0.4 /day GB + 0.1 GB / day + 5 GB extra data as per message on my phone but I am in receipt of only 1.5 gb/day + 0.4 gb/day + 0.1 gb/day. Please do the needful and grant me data as per message.
    Idea Cellular customer support has been notified about the posted complaint.
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      S
      Sheikh Umar Yasin
      Sep 15, 2021
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      I tried to send port sms from my idea number [protected] in the required format to 1900 but the message keeps getting failed
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        S
        sasuke1010
        Sep 15, 2021
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        Idea company has started Gamepind service without my consent. Amount deducted from my account is Rs 55. Amount has been deducted twice. screenshot of amount deducted has been attached
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          H
          harsha.see
          from Bengaluru, Karnataka
          Sep 13, 2021
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          I have recharges with unlimited pack including 300 sms. still could notbsend sms. displaying " Cant send message with VI india error 50"
          Idea Cellular customer support has been notified about the posted complaint.
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            G
            godlycherian
            Sep 12, 2021
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            Address: Kurumattath, Pattikkad P.O. thrissur kerala

            Hi
            i recived and text sms from 54300 idea cellaur connection. That you have requested for service moviesTime.

            I dont give any Service request for any thing, But thet deduct 75 Rs from my main Balance.

            i want to cancel that request and i want my deducted amount of 75 Rs back.
            Idea Cellular customer support has been notified about the posted complaint.
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            This Image my Deducted phone number [protected]

            Amount charged for unrequesting services - Comment #3892802 - Image #0
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              S
              [email protected]
              from Pune, Maharashtra
              Sep 12, 2021
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              Sorry to Say, but Idea is giving very bad service and I can't believe they are asking us to make recharge of 128 for SMS even, I have 88rs balance on my idea sim. another service provider giving sms service free and your company ask for recharge to send single sms, I have my own balance and you can apply charge as per SMS and minus that amount from my main balance.Very third class plan .Definitely I will port my sim card to some another service provider.
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                S
                Samuelkutty
                from Kollam, Kerala
                Sep 11, 2021
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                Sir, I am deeply concerned about automatic deduction from my account balance (both) by your company with out my consent. I haven’t opted for any games or movies. Kindly refund the amount unjustly deducted to my at the earliest.
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                  C
                  chaitanya reddy.g
                  Sep 8, 2021
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                  Hi, I and my brother recharged twice to my father number with 379 pack. Can you please let me know how can I get refund or apply the packages one after one.
                  My father number [protected]

                  You can reach me for any quiries on [protected]. Thanks in advance !!
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                    A
                    Ashok Humbe
                    Sep 7, 2021
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                    Sir card is not working properly we are not concet others help us
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                      B
                      Bnti
                      from Rudrapur, Uttar Pradesh
                      Sep 7, 2021
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                      I am not able to send sms from idea cellular network though i m having balance in it...
                      I requested the customer care executive and made a complaint there, The customer care executive has directed to recharge worth rs 128(minimum) as per the protocol since June 2021. I was not informed about the company's new policy, now i wish to port to another network which initially requires to send sms to get the UPC.
                      Now, I would have to recharge worth rs 128 for sending just one message as after porting the recharge done by me will be in vain...
                      Please help me check out that as the new policy was not informed me.
                      Idea Cellular customer support has been notified about the posted complaint.
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                        S
                        service engg
                        Sep 7, 2021
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                        Recharge done but plan not activated

                        I have done recharge of 48 plan below given no.
                        [protected], [protected], [protected], [protected], [protected], [protected].
                        recharge has has been done at Saturday 4-9-2021 but still plan are not activated .
                        i request you to give me solution & activate my plans ....
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                        C
                        Chintha santhosh
                        Sep 7, 2021
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                        Respected sir, I have purchased an idea sim 5 years ago and had been using it regularly. It has been broken 10 days ago and I thought of getting a new sim on the same number. But as to my surprise, the sim is registered on on another id proof whose i dont even know. How is this even possible. Now how can i get the same number as it is very important to me.
                        Idea Cellular customer support has been notified about the posted complaint.
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                          J
                          JuhiSinha1
                          Sep 7, 2021
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                          My No-[protected].Eventhough I recharged it but if someone calling me I am not recieveing any call and text message as well.Even I cant able to call anyone.Please do some needful.
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                            C
                            CHUNMUNPATHAK
                            from Delhi, Delhi
                            Sep 5, 2021
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                            Address: Q.NO. E2/147 BRTS, NEAR E-2 MANDIR

                            I have recharge my mobile no. [protected] by Rs 49 and again Rs 10 but unable to send message, customer support replied that you can send message only if you recharge by amount more than Rs 129 per month. Question arises how to port from this rubbish bad network and get rid off? For this you will have to recharge minimum 129 for one month then we can port. Please provide help on [protected]
                            Idea Cellular customer support has been notified about the posted complaint.
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                              L
                              Likhit Padarthi
                              Sep 5, 2021
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                              Address: V. D. Puram, vijayawada

                              Signals problems
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                                P
                                Priya903
                                Sep 5, 2021
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                                I am not getting any signal from last 2 days in my idea number. I am facing much problem due to this as my accounts are linked with this number.
                                +1 photos
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                                  H
                                  Harshad achu
                                  Sep 5, 2021
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                                  Address: House address

                                  I want address of this number [protected]
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                                    T
                                    tanaya kamthe
                                    Sep 2, 2021
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                                    Address: Kothroud Pune

                                    Hello sir/Mam,

                                    I had purchased a postpaid Idea sim card.but I converted it into prepaid three years ago.But I had not applied for refund.Please let me know how can I get my money back.
                                    Idea Cellular customer support has been notified about the posted complaint.
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                                      K
                                      Karthika S.Nair
                                      Sep 2, 2021
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                                      I have recharged my phone with Idea Rs219 plan...it has included 100 sms per day...but i am not able to send sms...
                                      Please solve my issue.
                                      Idea Cellular customer support has been notified about the posted complaint.
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