Claimed

Idea Cellular Complaints & Reviews

3.2
Updated: Oct 7, 2025
Complaints 16717
Resolved
9873
Unresolved
6844
Contacts

File a complaint to Idea Cellular

Having problems with Idea Cellular?

File a complaint and get it resolved by Idea Cellular customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Idea Cellular reviews & complaints page 16

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
Vin23
from Kolar Gold Fields, Karnataka
Sep 19, 2021
Resolved
Report
Copy
Resolved

20 rupees has been deducted from my account on today (19th Sep 2021), I received an sms saying "thank you for choosing access to Games World, you have been charged ₹20". Without my confirmation how it will happen,
+1 photos
Oct 24, 2021
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    V
    V.V.Dhumal
    Sep 17, 2021
    Report
    Copy

    I recharged my this mobile on 13/9/2021 i.e. before 2 days of expiry date. As such I am entitled to receive internet data of 1.5 GB/day + 0.4 /day GB + 0.1 GB / day + 5 GB extra data as per message on my phone but I am in receipt of only 1.5 gb/day + 0.4 gb/day + 0.1 gb/day. Please do the needful and grant me data as per message.
    Idea Cellular customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Sheikh Umar Yasin
      Sep 15, 2021
      Report
      Copy

      I tried to send port sms from my idea number [protected] in the required format to 1900 but the message keeps getting failed
      Idea Cellular customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        sasuke1010
        Sep 15, 2021
        Report
        Copy

        Idea company has started Gamepind service without my consent. Amount deducted from my account is Rs 55. Amount has been deducted twice. screenshot of amount deducted has been attached
        +1 photos
        Idea Cellular customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          H
          harsha.see
          from Bengaluru, Karnataka
          Sep 13, 2021
          Report
          Copy

          I have recharges with unlimited pack including 300 sms. still could notbsend sms. displaying " Cant send message with VI india error 50"
          Idea Cellular customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            G
            godlycherian
            Sep 12, 2021
            Report
            Copy

            Address: Kurumattath, Pattikkad P.O. thrissur kerala

            Hi
            i recived and text sms from 54300 idea cellaur connection. That you have requested for service moviesTime.

            I dont give any Service request for any thing, But thet deduct 75 Rs from my main Balance.

            i want to cancel that request and i want my deducted amount of 75 Rs back.
            Idea Cellular customer support has been notified about the posted complaint.
            This Image my Deducted phone number [protected]

            Amount charged for unrequesting services - Comment #3892802 - Image #0
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              from Pune, Maharashtra
              Sep 12, 2021
              Report
              Copy

              Sorry to Say, but Idea is giving very bad service and I can't believe they are asking us to make recharge of 128 for SMS even, I have 88rs balance on my idea sim. another service provider giving sms service free and your company ask for recharge to send single sms, I have my own balance and you can apply charge as per SMS and minus that amount from my main balance.Very third class plan .Definitely I will port my sim card to some another service provider.
              Idea Cellular customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Samuelkutty
                from Kollam, Kerala
                Sep 11, 2021
                Report
                Copy

                Sir, I am deeply concerned about automatic deduction from my account balance (both) by your company with out my consent. I haven’t opted for any games or movies. Kindly refund the amount unjustly deducted to my at the earliest.
                Regards
                Idea Cellular customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  C
                  chaitanya reddy.g
                  Sep 8, 2021
                  Report
                  Copy

                  Hi, I and my brother recharged twice to my father number with 379 pack. Can you please let me know how can I get refund or apply the packages one after one.
                  My father number [protected]

                  You can reach me for any quiries on [protected]. Thanks in advance !!
                  Idea Cellular customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Ashok Humbe
                    Sep 7, 2021
                    Report
                    Copy

                    Sir card is not working properly we are not concet others help us
                    Idea Cellular customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      B
                      Bnti
                      from Rudrapur, Uttar Pradesh
                      Sep 7, 2021
                      Report
                      Copy

                      I am not able to send sms from idea cellular network though i m having balance in it...
                      I requested the customer care executive and made a complaint there, The customer care executive has directed to recharge worth rs 128(minimum) as per the protocol since June 2021. I was not informed about the company's new policy, now i wish to port to another network which initially requires to send sms to get the UPC.
                      Now, I would have to recharge worth rs 128 for sending just one message as after porting the recharge done by me will be in vain...
                      Please help me check out that as the new policy was not informed me.
                      Idea Cellular customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        service engg
                        Sep 7, 2021
                        Report
                        Copy

                        Recharge done but plan not activated

                        I have done recharge of 48 plan below given no.
                        [protected], [protected], [protected], [protected], [protected], [protected].
                        recharge has has been done at Saturday 4-9-2021 but still plan are not activated .
                        i request you to give me solution & activate my plans ....
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy
                        C
                        Chintha santhosh
                        Sep 7, 2021
                        Report
                        Copy

                        Respected sir, I have purchased an idea sim 5 years ago and had been using it regularly. It has been broken 10 days ago and I thought of getting a new sim on the same number. But as to my surprise, the sim is registered on on another id proof whose i dont even know. How is this even possible. Now how can i get the same number as it is very important to me.
                        Idea Cellular customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          J
                          JuhiSinha1
                          Sep 7, 2021
                          Report
                          Copy

                          My No-[protected].Eventhough I recharged it but if someone calling me I am not recieveing any call and text message as well.Even I cant able to call anyone.Please do some needful.
                          Idea Cellular customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            C
                            CHUNMUNPATHAK
                            from Delhi, Delhi
                            Sep 5, 2021
                            Report
                            Copy

                            Address: Q.NO. E2/147 BRTS, NEAR E-2 MANDIR

                            I have recharge my mobile no. [protected] by Rs 49 and again Rs 10 but unable to send message, customer support replied that you can send message only if you recharge by amount more than Rs 129 per month. Question arises how to port from this rubbish bad network and get rid off? For this you will have to recharge minimum 129 for one month then we can port. Please provide help on [protected]
                            Idea Cellular customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              L
                              Likhit Padarthi
                              Sep 5, 2021
                              Report
                              Copy

                              Address: V. D. Puram, vijayawada

                              Signals problems
                              Idea Cellular customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                Priya903
                                Sep 5, 2021
                                Report
                                Copy

                                I am not getting any signal from last 2 days in my idea number. I am facing much problem due to this as my accounts are linked with this number.
                                +1 photos
                                Idea Cellular customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  H
                                  Harshad achu
                                  Sep 5, 2021
                                  Report
                                  Copy

                                  Address: House address

                                  I want address of this number [protected]
                                  Idea Cellular customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    T
                                    tanaya kamthe
                                    Sep 2, 2021
                                    Report
                                    Copy

                                    Address: Kothroud Pune

                                    Hello sir/Mam,

                                    I had purchased a postpaid Idea sim card.but I converted it into prepaid three years ago.But I had not applied for refund.Please let me know how can I get my money back.
                                    Idea Cellular customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      K
                                      Karthika S.Nair
                                      Sep 2, 2021
                                      Report
                                      Copy

                                      I have recharged my phone with Idea Rs219 plan...it has included 100 sms per day...but i am not able to send sms...
                                      Please solve my issue.
                                      Idea Cellular customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit