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Idea Cellular Complaints & Reviews

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Last updated Apr 19, 2024
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+91 95 9400 4000
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Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 13

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S
Shivanirathore
Nov 22, 2021
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I am complaining about unfair deduction of money

Today I received a message saying that Thank you for choosing to access Fun Portal . You have been charged Rs 15. But I have not chosen anything. This is not the first time that my money has been deducted unfairly . Now I want my money back and an assurance that it will not happen again or else I will port my number and advise others not to trust idea....
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S
svpashte
Nov 22, 2021
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Unable to send port message through idea sim.

Hi,
I'm unable to send port message through idea sim. I'm see some complaint posted before and idea isn't resolved it.
I think it's weird that for small process we need to file complaint.
Pleased do strict action against idea....
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Address:Boriya Raipur

The speed of internet is poor in this region. We face problem to study with ease. There is always buffering. Take so many time to start any video or download something....
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A
Abhishek_3205
from Varanasi, Uttar Pradesh
Nov 20, 2021
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Recharge Done Successfully but not activated

I recharged my number [protected] with Rs. 79/- and i received message of recharged successfully at 10:32 am but plan still not activated.....
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R
Rijas ubaid
Nov 19, 2021
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Not getting internet service

The net work is not getting by idea cellular
My day is fully wasted
I need compensation or properly set up my network connection...
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D
Dhiraj Khot
Nov 17, 2021
Nov 17, 2021
This thread was updated on Nov 17, 2021
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SIM not picking up the signals

Address:Rwanda

I have been a customer of Idea for more than 10 years. I am currently on travel to Rwanda, Africa.
As I landed here, the SIM stopped picking up any signal.
International roaming is active on my mobile. The bills are paid. My credit limit is upwards of INR 23, 000/-
I have done what customer care told me. Restarted the device, selected manual network, and checked the SIM with another phone. No resolution.
I filed...
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A
akhipar
from Ernakulam, Kerala
Nov 17, 2021
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Double recharge of Rs.379/- for the number 9961898883

Address:kaloor,ernakulam,kerala

On 17/11/2021, a recharge of Rs 379/- was done twice for the number [protected] by mistake. One was done through Gpay and the other through outlet. Please refund the amount of Rs.379/- as its of no use. Kindly take action....
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A
arjuneng05
from Jodhpur, Rajasthan
Nov 14, 2021
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Not able to send or receive SMS even to 1900

For last two weeks or so cannot send any sms or even to my dismay cannot even open VI app as OTP is never received. Even i went to store and asked for support but even after getting the new sim the problem stays. I am using iPhone so no sms center being updated. So I tried to put this sim into some other phone and checked the sms center is as it is what has been asked to update...
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N
Nagesh Pimpre
Nov 14, 2021
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About mobile network issue

Address:Latur

My sim is from maharashtra, and my sim card shows "no service". Since 2 days
I tried all these things
1. Manual select network
2. Two to three times restart the phone
3. Pull sim out and place it again

But same result is there.
Please help me to sort out this.
As i have only one sim with me so i couldnot call to anyone....
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B
bmm08918
Nov 14, 2021
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Unethical and bad behaviour

Address:Hn2530, Juni Jejuri, Jejuri, Dattanagar

Hello Team,

I am trying to port my mobile number ([protected]) from idea postpaid to the Airtel prepaid. I initiated my port request on the 13th Nov, 2021.

In the early morning of 14th Nov, 2021 at 1:14am, I got the following message from VZ-ViCMS

"Hello! Thank you choosing to access Telesync games, You have been charged Rs. 10".

Please note that I did not access to Telesync games....
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Brodha V
Nov 13, 2021
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Balance deduction without permit

I have received an SMS saying, "Thank you for choosing games world. You have been deducted Rs. 22". I have not activated any pack. How can idea do this to their customers? Are resorting to robbing now?...
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priti_saini82
from Delhi, Delhi
Nov 11, 2021
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Mobile balance is zero after recharge

I have done mobile number [protected] Rs 399 recharge on date 09-11-21 successfully. But my mobile balance is zero please refund my amount or recharge my mobile.

Regards,
Vinod Kumar
[protected]...
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M
makhan3524
Nov 6, 2021
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Improper deduction of money (fraud)

I received this message today

Hello!
Thank you for choosing to access FUN PORTAL,
You have been charged Rs. 20
Your balance is Rs. 16.78

I never activated any services related to this and they did not asked for my consent for this. I noticed many complaint similar to mine. Please resolve this ASAP and refund the money.
Mobile number-[protected]...
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S
samala Ramesh
Nov 3, 2021
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SIM card details

Address:16-181 Madhav nager pochampally

SIM card deatiles [protected]...
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bipin.mishra
Nov 2, 2021
Jan 22, 2022
This thread was updated on Jan 22, 2022
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ISD Charge(wrongly issues ISD Charge bill Under RS 399 Plan) for Month of June 21, Jul 21, August 21, Sep 21 & Oct21

I am using Vodafone Sim from 2013 onwards under a fixed Plan. Never got wrong bill till May2021 from Start for using.

But Vodafone start wrongly ISD charged in my sim from June2021 onward. So many communication done with VI Team regarding the wrong billing issues but not resolve the issues yet.

No proper response taken by Vodafone service Provider.

1.Just I want to proof from VI, all ISD Call...
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K
ksmertia
from Jodhpur, Rajasthan
Oct 30, 2021
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For port

I tried to send port message to 1900 from my idea number [protected] by using format port to port to jio. How ever the messages are not being sent, it shows sending failed. I have tested sending messages to other numbers and it works but messages sent to 1900 are being blocked. I have talked to idea customer care who repeatedly states that they couldnt find any reasons why port messages wouldnt be delivered. Please help...
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J
Jnanesha
from Puttur, Karnataka
Oct 29, 2021
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Saying invalid number for active number

When I calling to some number from my idea number it saying invalid number...
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D
Dheerajbrnwl
Oct 29, 2021
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Regarding no network on sim

Dear sir/mam,

My sim card is not showing any network for last 3 days.
I tried to solve the problem by restarting the phone, reinserting the sim, and even changing the phone.

It is getting very discouraging for me, i don't see any options available to solve this issue. My idea number is [protected], i can be contacted on [protected]@gmail.com

Regards
Dheeraj...
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J
JuhiSinha1
Oct 28, 2021
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Idea Mobile network is not Working

My Sim is not working at all.The Network is not available.Neither able to take as well as recieve call in it.Please do some needful ASAP.([protected])...
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G
Gigimangad
from Keralapuram, Kerala
Oct 28, 2021
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Games World subscription

Address:Kerala

They have deducted Rs22 from my balance without my permission.
"Hello!
Thank you for choosing to access Games World,
You have been charged Rs. 22
Your balance"
Request a refund and not to repeat such deduction. This happens many times...
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