| Address: Moradabad, Uttar Pradesh, 244401 |
Respected Sir,
Sir, My name is Navneet Kumar s/o Mr. Ashok Kumar village Gakkharpur Teh- Thakurdwara Dist Moradabad
I want to say this with great sadness that despite your being, we are feeling cheated ourselves.Telecom companies are doing their arbitrariness. The rule of giving the minimum data speed to the customer is being ridiculed. 3G Speed is just 5 kbps or is Zero.
Sir, I am a student of NIOS D.El.Ed and do online study. I want to tell you that I have not been studying for the past one month because there is no internet speed.
Sir, I am very sad that I may fail this time because of less education.
Sir, I had recharged Rs.199, the water which was flowing along with my time also. Sir, you also know how big a money problem is with a middle class student. This amount was equal to one day's wages. I beg of you for justice.
Apr 5, 2018
Complaint marked as Resolved
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Mar 05, 2018
Idea Cellular Customer Care's response Dear Customer,
As per our communication, we have raised a complaint for the data service concern under ref. no.[protected] and you shall hear on the same till 08/03/2018.
Regards,
Lavina
what should i do to recover my amount .
my mobile no [protected]
We regret for the inconvenience caused. As per our record, the bill has been generated accordingly as per your plan, pack and usage charges. Also, we would like to inform you that you've been charged for data pack active on your mentioned number under feature charges and for previous bills you've been charged for WAP service which has been deactivated successfully from our end on 23/Jan/2018. However, the same isn't reflecting in February month bill. For further assistance, kindly contact us on 12345 or 198.
Regards,
Lavina