Idea Cellular Complaints & Reviews

Dear sir,

I have Problem in my Internet connection from last one week and My problem is when i open/on the internet its shows only "E" and the up & down arrow are not showing for that the internet is not connected. its happen from last one week before that i m using the good connection. I Need a solution for this issue please help me to connect the internet as soon as possible or give manual setting for internet. My Idea Mobile Number is : [protected]

THANKS & REGARDS,
ARCHANA

Hi, i had lost my mobile balance 66rs. It is geeting deduct automaticlly in my mobile number (Protected). I got one message at 26/2/2018 at 1:32 am it saying i had downloded newarrival_gm from india games which i did'nt see or know i were talk to customer care and she was saying it is chargable code which deduct at time when i on my mobile data but it was not done by me.
Please take this faudulent issue done by idea sim provider seriously as many of the customers are facing the same recently as i came to know when i enquired. I want to refund my money. My valuable time and money is wasted because of this fraudulent works.

My idea numbers [protected], [protected], [protected]
I had booked a complaint against my numbers that many idea users are facing problem ragarding idea network. We are getting full signal but not able to talk through it. They are providing us fake signal and not even responding to our complaints. Many idea users are facing problem here we are paying for it and they are not doing justice to which we pay. This problem is faced by all users here and. Please help us in getting good signal. They are not responding to our complaints

Dear sir
Idea cellular
My mobile no. Is [protected]. My balance has been deducted two times. First rs 99 and secondly rs 11.
I already have net pack. My balance has been deducted by sending me msg for downloading newarrival games from indiagames. And second time for downloading animation from nazara. But i have not downloaded any such content.
My balance is deducted without any matter. I want my money back. If you don't take any action about it i will have to port my sim card. I can't recharge my sim card. Because you will again deduct my balance. If you don't take any action then i will port my sim
1. Last successful recharge=120
2. Last successful recharge date=25jan 2018
3. Mobile no. [protected]
Thank you.
From
Yogender
Mob no. [protected]

Hi iam mohammed amer my idea no [protected] my mobile was stolen in bus as on 24 feb 2018 when i m going to office, please block the mobile number i. E. [[protected]] immediate which was in the name of mohmmed amer, please block the number immediately as it contain many contacts numbers and my personal photos and videos, bank account details.

Please block the mobile number at the earliest.

They are just unprofessional... They called me from another number and provoke me... They are speaking Slang words... M threatened about my life... If anything happens for that responsible hemen nath... [protected]... This no. Called me... He is planning to murder me...i called in between 11_12pm...your advisor insulting me... Disconnect cl

No services has been activated by me but why are u deducting my balance without any reason? I am using motoe4 handset nd from this evening I have been facing this problem.Moreover after few seconds a menu appears on screen like movies, live cricket giving these sort of offers .Why is this happening.kindly resolve my problem as soon as possible.

This is just to inform people the kind of service idea is providing is pathetic. Its giving nothing but pain. I tried porting my number to idea karnataka, it got rejected two time because the hand impression was not proper and this was not even communicated. I have to go to the idea store everytime. My number is not active since last 1 month; and thanks to idea, now it will be permanently lost as i am not in india presently and will not be able to come for the hand impression again. Thanks for all the pain that is going to come when i am back, as this number was linked to all the essential stuff. With so much of competition in market, it seems idea is doing quite a fantastic job. I would definitely communicate this where ever possible.

Guys please never ever go for idea. Nothing good about it. Neither the on call support nor the staff in the store.

I have taken a idea postpaid number and while taking the sales executive promised o[censored]nlimited free calls and free sms in just 350 per month. And 1st month i got 700 bill, they spoke and asked to me to pay the bill for this time it’ll not repeat again. Now again i got 2500/- rs bill and now again they’re asking me to pay the bill. What am i suppose to do?

How can idea accept a recharge on different operater (Jio) and give confirmation massage?
My mobile number [protected] is belongs to idea operator, today i
Recharged my number using axis ok app, in hurry i wrongly selected
Jio operetor instead of idea, after the recharge get pending i
Was pretty sure that the recharge will be failed and amount will be
Reversed to my original payment mode, but surprisingly after an houre
Recharge showing successful...

Dear team,

I am an airtel (+91-[protected]) subscriber of maharashtra region since july'16, but from last 2 months i am getting calls from idea cellular to port out my no# from airtel to idea while i am dnd subscriber. I informed him multiple time but still call are not stopped from their end. Even i just revived a call from cli no# +91-[protected]

Looking for your kind support!!

Thanks!!

Regards
Nirbhay sharma
+91-[protected]/[protected]

Dear sir/madam
Dialing *121*4#on the idea prepaid number gets last 6 calling information.
In the same way, i want to know the details of last 6 calling on my idea postpaid number [protected].
Due to my breakdown of my cellphone, this description is very important for me. I am extremely worried about not seeing the details of incoming call in postpaid connection and knowing this is very important for me.
Please be kind to provide me these details...

Called customer care 3 to 4 times for the same reason... Just got excuses and reasons and assurance to work on the problem... But nothing changed... It's still the same... Showing 4g but speed is worst then 2g... Problem in calls too...
U r just focusing on advertisements nothing else...
Either fix the problem or we have many other options better than you

Mobile number [protected]
I moved over from reliance to idea 3 months ago. I did not have problem in the first month.

In the second mont i started to frequently receiving sms for some subscription and its renewal amounting to rs.550 during the month of december 2017. I contacted the customer care and the person there assured me that the amount will be reversed and i will not be charged in the future. I was getting the sms and also some otp on my mobile. For the month of january i was charged 1200 for was services and download.

I once again got in touch with the customer care. The person assured me that there is a mistake and he will reverse the charges. I paid the balance of the bill amount due for the usage. I got a message that my request is processed on 16th feb (No amount mentioned). Then on the 18th feb i get a call that i need to make payment of 560. I was shocked. I then checked on my account and found only rs 500 + tax was reversed.

I had reached again to the customer care on 18th feb. The registered a request for waiver. Today, i got a regret sms for the same.

My account has been barred since 20th as of now. I am wrongly charged and i am being forced to pay for it.

I am therefore requesting the following

1. The charges so far levied wrongly as mentioned above should be corrected immediately.

2. Proper action should be taken to ensure that the incidence does not occur again.

The status of our complaint be informed to us asap.

Dear sir,

I am user of idea connection,
Mobile # [protected].

I am
Here complaint about bill dtd 10th
November' 2017 of amount rs.8707.81, bill #
Dlp[protected]

It should be note more than
Rs, 2223 (487+349+50+1199+149= rs
2223+ gst)

I here by bring to your notice
That the subjected bill has been
Charged not prepared taking care of international
Roaming pack as 1199 activated on 21st oct' 2017.

Which was
Suggested idea cellular limited
Customer care as well as idea store, vikash marg, east
Delhi.

Today, 18th november' 2017, the idea
Store person accepted his mistake but they did nothing
To settle bill and suggested to email to appellate
Authority.

It was improper inaccurate
And overcharged with respect to
International roaming pack activated to my mobile
Number [protected].

So i here writing to bring to
Your notice that i am tired of talking
To idea store and customer care, they are not giving
Me satisfactory reply.

Please consider this as my
Last notice to idea cellular limited.

If this bill is not settled and my
Hard earned money is not refunded to me.

I will claim my money back
[protected]= rs.
6484.81.

Please refund my
Money

The customer care girl called and checked if i had linked my aadhaar number to my idea account. I mentioned that since there is time till 31st march, i will do it. She threatened me saying 'some numbers are getting barred, so do it fast'. When i said how can you bar my number when i have time still for the process to be done, the girl tells me "i don't know all that madam, i had to inform you and i have done. Tomorrow if your number is barred you cannot now say no one had told me. Your wish you do whatever you want'. How can the company threaten me when there is still time for the process? How can they speak to customers so rudely? Why call and disturb and spoil our day?

I received a message from iz-idea saying,
Dear customer, your request for promo offer activation is registered and would be actioned by 23/feb/2018 03:07:29 pm through communication id c[protected].
I had not authorized such a service activation. Kindly register my complain against idea as i hv seen here that this malpractice has been kept unattended many times on complaint with idea.

My number [protected] associated with idea postpaid before 2 months due to they mistake of idea executive they applied different plan which is not similar to promised plan. Against of their mistake they offer me 250rs voucher every month for 6 months. At the end of bill generation they denied for that vouchers.
Here i attach all the documents that shows how many time i do complain still no resolutions.

I have ported my bsnl no ([protected]) to idea in nov17, after 2 months of service my no has been deactivated without any prior warning. After inquiring about it we came to know that according to idea guys we have withstanding bill from bsnl, which in fact we dont. To prove them about nill account balance we have submitted noc from bsnl stating that our account balance is nill and there is no withstanding bill on our side. We also submitted last payment bill copy of rs 146 and rs 35 along with a written application. It has been a month now i am still struggling to get my no activated.

I recharged my friend's idea no. From PAYTYM and at the sametime my that friend also recharged with same amount of Rs.459/- We complaint to customer care but didnt get proper solution. They are not ready either to cancel the recharge and refund the money nor transfer the same to another idea no.