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Idea Cellular Complaints & Reviews

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Last updated Apr 19, 2024
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Idea Cellular Phone Numbers

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1800 270 0000
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475
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+91 95 9400 4000
752
371
Fax
+91 79 2323 2251

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Suman Tower, Plot No. 18, Sector 11
Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 494

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S
Sharonsteve
from Kottayam, Kerala
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Balance deduction of ₹200

Address:East Godavari, Andhra Pradesh, 502032

My idea prepaid number [protected] I recharged my number with a full talk time offer of ₹200 on Friday.. And I have not activated any vas services yet..nd suddenly my balance got deducted totally without any reason... Called customer service... Nd confirmed dat my number does not contain any vas...service... Pls let me know the reason for balance deduction...iam really very much fed up with ur service...because of this.....
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Address:086
Website:Idea Cellular

Dear Sir/Mam, My Mobile is [protected] and email id is umar.[protected]@gmail.com.On Date 08/01/2016 I have got a message in which Get 500MB 3G data in Rs.97 for 28 days validity. Dial *150*97# OR get 1GB 3G data in Rs.156 with 28 days validity. Dial *150*156#. But I have received 20 days validity only. Please provide us extra validity and solve our Problem....
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A
alp500
from Gondia, Maharashtra
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Overbilling fraud from offers

Address:Kheda, Gujarat, 387001

10 digit mob No[protected]. Complaint no -C1-[protected]. On 19th Dec 2015 around 6:00 PM, a call came from idea and asked that why i was not using internet from my postpaid. "No attractive offers" was my answer and then caller offered me an internet plan from which I can use 1 GB 3G data in Rs.150 for 3 bill cycles and first bill will be as per pro rata base. (As per that executive this was my special offer in which data pack was...
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A
asifrais
from Nanpara, Uttar Pradesh
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Idea deducting balance flash sms continues displaying

Address:Faizabad, Uttar Pradesh, 224001
Website:Consumer complaints

Idea is a Thief Company all the times Flash Sms is coming and because of that lots of balance is deducted continously more than 30 rupees. My Idea Number is [protected] and stop sending flash sms. I already Deactivated the Broadcast but still balance is Deducting. I will port out my number if Idea will not solve this issue and not refund my balance....
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Address:380006
Website:VAS services

Request for waiver o[censored]nauthorised charges of Rs.415/- vide Bill dated 25.12.2015 for VAS Services such as VIP Games, Video Talkies, Biscoot Store & Gamifive on my idea mobile [protected]. Dear Sir, In spite of repeated request & reminder for STOP & Deactivate the VAS Services such as VIP Games, Video Talkies, Biscoot Store & Gamifive on my idea mobile [protected] during the month November-2015 & December-2015 I was charged Rs.415/-...
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P
premma
from Parasia, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong recharge

Address:Khargone, Madhya Pradesh, 451111
Website:idea cellular

Today at 1030AM i hv recharge rs 17 for tarrif rate as offer given i. Msg for all local mob @30/minute . Subsequently i hv activated the service by presing 1as for msg but in returned i hv got a msg that local mob [protected]@1.3p/2sec validity 5days why ??? Even as per msg i hv to received 30p/minut for 30 days.its totaly cheating with me pl scrutinisez and returned thr money mob no is [protected]...
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V
vikasgrewal
from Devgarh, Rajasthan
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My mobile number details

Address:Bhopal, Madhya Pradesh, 786

My mobile number is [protected]. i need to my call details 1 jan 2016 to 9 jan 2016 on my email id. my email id is [protected]@gmail.com....
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S
sameer141
from Vijayawada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Improper billing

Address:Guntur, Andhra Pradesh, 522201

I shaik mohammod [protected] migrated mnp thru docomo to idea postpay, and my bill plan 299 rs. On the month of 05.01.2016 they generate the bill 750 rs with junk vas packs with out any intimation. So please backup 450rs amount. Please take necessary action on idea...
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H
hitjhawar
from Indore, Madhya Pradesh
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Wrong billing information

Address:Bhopal, Madhya Pradesh, 462016
Website:Idea

WAP Download Sr. Date Time Content Volume WAP Sr. Date Time Content Volume WAP No. hh:mm:ss Description Charges No. hh:mm:ss Description Charges 1 17-Dec 15:37:26 MP242F3D2c[protected].00 2 17-Dec 15:40:59 MP242F3D2c[protected].00 First of all, WHAT IS WAP Download ? No one knows, even at IDEA customer care, people dont know. Secondly, They say something we download from browser. In Apple phone which we are using,...
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J
jitunayak
from Mumbai, Maharashtra
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Port number not activated

Address:Mumbai City, Maharashtra, 400087

Respected sir, I jyotiranjan nayak from Mumbai before one month i had port one Vodafone number to idea they are collected all the document from me and also they collect 100/-rupees for sim card but till now i didn't get any sim There fore i requested please take some positive action about this matter i just want my old number...
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G
guruprashanth
from Chennai, Tamil Nadu
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Delay in activating mobile service after bill paid

Address:Chennai, Tamil Nadu, 600005
Website:idea

Mobile number [protected], last three months we are suffering from delay in activating mobile service. customer care information were incorrect and workers seems to be with out proper knowledge about the working.We cant pay the bill through online due to our unknown ID and password, we enquired regarding our ID and password still we dint get a proper and correct solution. so no other way to pay the bills except through idea outlets and idea...
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S
sheina
from Mumbai, Maharashtra
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Customer care service is disappointing

Address:Vadodara, Gujarat, 390012

Sheina natalie fernandez
6:10 pm (7 minutes ago)

To himanshu. Kapan.
Dear sir,

I am completely disappointed with the services provided by the organisation lead by you. I have tried multiple times to understand what is happening and asked for solutions and have been disappointed multiple times. I have attached a string of emails for your reference. I received an outstanding bill email from 3 months...
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Address:Nainital, Uttarakhand, 263139

My Idea account no.was[protected] and cellular no. was [protected]. My internet postpaid connection ( of 1 GB @ Rs.250 per month) was disconnected due to some problems in the bills issued. I did, however, paid all the bills and finally got my account closed on 6th January, 2015, the proof of which I have attached ( an invoice from the channel partners at Haldwani stating that the account is closed permanently and the balance due is nil)....
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B
bhushan bansal
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3G data mb lost after 3G new recharge

Address:Sangrur, Punjab, 148031
Website:3G data mb

When i recharge 145 for 3G data pack then before 3G data mb lost, may be 120 mb data in my mobile before recharge plz refund my old 3G data mb . I recharge this idea mobile no [protected]...
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Address:Chennai, Tamil Nadu, 600001
Website:www.ideacellular.com

Dear customer care excutive, this is meeran my number is [protected] i have recharged 149 3G net pack as per your idea website...(image attached for ur ref) till now its not activated, I spoked with MR. arunkumar (supervisor) customer care exe.he told activated another pack.how its happened .? i am recharged as per ur website how its changed.. he not replied properly simply told mail to customer care am totally upset with this reply.. am...
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G
G.M ganapathy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service not provide

Address:Kanchipuram, Tamil Nadu, 602105

Sir I am ganapathy mobiles sriperumbudur. Last 1 month no responsible for this area tsm and distributors. Iost 6 months total 900 numbers I sell. 4g lunching me not invited. 10 tsm sriperumbudur visit but not my shop. One retail meet but not invite. What happened. My points 30000 pls check my num [protected]. I am waiting for u r responsible...
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D
darshanmeenaji
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

₹158 on +918103250028 deducted unnecessarily & not returned

Address:Bhopal, Madhya Pradesh, 462001
Website:www.ideacellular.com

Hi my mobile number is [protected] operator idea. Yesterday on 8th January 2016 evening my balance was ₹318 & data was 377MB I had recharged from paytm account from another mobile ₹178 2G 1GB data then I saw that my main balance was deducted ₹158 & main talk time balance was remain ₹160 on idea cellular & no remaining 377MB added. It was only 854MB & balance from 318 deducted to 160₹. I had called immediately customer care executive...
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B
balajisabbanwar
from Hyderabad, Telangana
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Interested in installation of your tower

Address:Nanded, Maharashtra, 431710

Sub: idea tower, Sir, If Idea Cellular is looking a place for their TOWER, am ready to give in my own place on rental basic. I am interested in installation of your tower in my vacant land on which is Prime located in chinchilla village, behind Biloli talulk dt. nanded postal pine.no.431710.This is the prime location for the erection of your tower in my land..You can also check my land. If you are intrested u can fell free to contact...
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R
raj09143
from Haridwar, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong data deduction

Address:New Delhi, Delhi, 111014

Sir Maine 7/1/2016 ko [protected] pe 294 ka rechrge kraya tha mje 3.25gb high speed data mile the but aj mere pas SMS aaya your high speed data is over jabki Maine data itna use ni kia.plz help me sir my email id is raj.[protected]@gmail.com h...
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K
Komalkirti Apte
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Vas activated without consent

Address:411016

Vas has been repeatedly activated without consent! I have also noticed that almost everyone seems to have similar complaints.. Other then getting a response that your complaint has been registered, no concrete steps have been taken to rectify this nuisance. I request idea cellular to take immediate cognisance of this matter to avoid a public outburst in the near future....
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