Idea Cellular Complaints & Reviews

This happened on 12th Jan 2016, [protected]. My net pack was expected to expire at 12 AM, 13th Jan, for which I turned on my data on 11.30 PM to use internet. It would have been merely 30-35 minutes when I closed my Internet to be surprised with a deduction of Rs. 465!! Later next morning I called the customer care number and asked him about details, following which he asked me to contact after 4 hours. Then on the morning of 14th Jan., I called up again, he heard my issue but seemed reluctant to sort it. He also said that it would cost me around 250 for using 1GB of data. Now, even if I have forgotten to close the Internet, How would the phone automatically use a enormous 1GB of data, especially when all the downloads are configured to happen only when connected to a WiFi. He agreed that 1 GB of data has not been used but didn't help upon the matter any further. When I asked him to refund, he simply said "That's not possible". When I asked him to file a complaint, he ignored - he avoided - he refused. I have all the call recordings, and my data usage. Please Respond [protected]@gmail.com

I got a promotional message from IW-612345 to Recharge 52 Rupees and get 220 I2I Local Minute But i m not get 220 I2I Minute When i call customer care Executive Says I cant Help This kind Information

Dear sir, i am using idea postpaid number [protected] since 2011 in madhya pradesh and at present i am in gurgaon (Haryana) and here i take another new idea postpaid number [protected] since 3 month with continuing my mp number [protected]. but in current i am not satisfied due to company mistake i. e. "when i am using idea internet in previous month then a return message has continuously returned on my mobile, till 19 dec 2015 i received message from idea that u have 365 MB internet data for use & u can use this data till 9 jan 2016". but after using approx 200 MB data my outgoing services was temporarily barred, i called with customer care on 21 dec 2015 for the solution of my problem that how my outgoing is stooped ? Then mr. Manish said that ur outgoing is stopped due to exessive use of data ur limit, whereas i was using internet data on receiving message from idea that "u have 365 MB data for use till 09 jan 2016", then why i would pay the amount of excessive use data, i have paid my monthly rental Rs. 460/- and after that i received msg again for paying the amount of excessive internet data Rs.657/-. There are five another idea postpaid numbers are used in my family since long time. 1. [protected] 2. [protected] 3. [protected] 4. [protected] 5. [protected] Sir my whole family use idea numbers from starting so please co-operate us as customer, because i am not interesting to pay the remaining amount because these was not my mistake.pls

Yesterday there is msg for free 1 GB internet on dialing one code... I have dialed n freeplan has been activated after wards they have dedicated balance for that free balance without informing... Now executive is not talking n saying its all right deduction.. So if it is right how the plan is activated if the main balance is not sufficient for that plan... N no msg for that deduction...

I'm so tired of this constant call drop issue. I'm even unable to log a new complaint as the call drops again again. Today I have already called idea customer care for more than 6-7 times, but everytime the call drops within few mins without being able to log the complaint. They don't call back too. I want to log a formal complaint against this degraded service .

Idea cellular is overcharging for the services, I have received the message of bill of rupees 6287.96, due on my mobile number [protected] today(13th Jan 2016) at 10.30 am. The message indicating that the bill/Usage is for last 9 days, as the last month bill is already due of Rs 572 I have never crossed my internet usage limit of 2 GB, while using Idea internet. The company never send me the intimation that I am exceeding my 2GB limit. The disappointing part is when I called the call center to check the billing issues this morning (13th Jan 2016), the representative said that he can not give me details of the usage and I have to pay the bill to continue the services. On top of that today (13th Jan 2016) at 3.53 pm Idea send me SMS to inform me that I have exceeded the limit of 2GB. This is something really poor and disappointing service from Idea. The SMS they are sending rt now are really disturbing and is not professional at all. Being a customer from more than 7 years, I always paid the bill on time, but I was not expecting something like this from Idea ; I am completely disappointed with what has happened in this case and under a lot of stress. I would stop using this card if Idea does not revert my 2GB data and removes the extra charges applied in next 24 hours.And I will make sure that none of my colleges, CUG members and relatives use Idea services is future.

Dear Sir/Madam, I had received a call from Pakistan no [protected] on[protected] at 07:31 Pm and 07:32 Pm, even though i have not picked it up as it is mention on my phone the country origin no. So i discard it. Please help me out so that such kind of fake call can be bared. Thanks and Regards, Narender

My idea mobile number is [protected] Lucknow U.P. East. Name Qayyyum I am facing call drop problem. We have call customer care lots of time but problem is still facing by us.

Sir, I recharged my mobile no [protected] on 30/12/2015 with 849/- for 6.26 gb 3g data after viewing this offer on *121# on my idea mobile number, but I got only 5 gb data . I mailed idea about this and also talked to customer care but they say that there no offer like this on my mobile no. I also have screenshot of my offer.

Dear sir [protected] this my mom no is connected during my call Pl do the needful Regards N kadhiresan, Superintendent Engineer [protected]

आपकी और से अभी तक भी मेरी समस्या का समाधान नहीं हुआ हे ये तीसरी बार मेल कर रहा हु 11/01/2016 3 दिन हो गए हे आईडिया डिस्ट्रीब्यूटर की और से कोई नहीं आया हे और 12/01/2015 की नम्बरचालू करने की प्रोसेस हे अभी तक कस्टमर की आई डी लेने डिस्ट्रीब्यूटर की और से नहीं आया हे कोई भी om cumunication ajmer [protected]

Dear Sir, Date 13/01/2016 My wife and business relation persons told me that, They have received call about a chase of mine against company Fraud .If I will not settle the case it would not better me and my family .I ask details No was calling person [protected] Mr Gupta from Pune team doesn't tell any thing about the case, I talk with him he told that your case number is 301/15 and I doesn't know whits the company and and about the case .He has given me number of Advocate S.K. Rathod [protected] after I talk with him He told about idea cellular outstanding balance, and I argue him How can he pressuring my wife and other about my bill. My billing cycle is 1200/- monthly and company monthly bill is 11800/ it's too much for my pocket and I haven't used too much, He treating me only ten people just call received, suppose more what will happen .Now my wife is admit in hospital by only this call (low B.P) I have wrote this for only people awareness -- Vijay Balpande ( E-Mail [protected]@yahoo.com)

Respected Sir, I got a miss call today from this number # [protected] at morning 7:49am after that I called to this number than mobile person pick the phone and not answering, I try to more time but same response. This person already call to my family member lot of time from yesterday evening and today morning after that my family member call to this number but same reply. People pick the phone and not answering after 5 to 6 second cut the phone, my family member hesitated and upset. So, I request to you please take action from this number#[protected] as soon as. Mobile Number#[protected], Network: IDEA, Circle: Bihar

I applied for pre paid connection with all documents asked by idea cellular outlet guy. he promised me that my connection will activated in just 2 days. Now it about 6 days still not activated. I talked to customer care, they also promise me that my sim will be activated soon ... I called again still same reply ... after 5th day, I called once again to customer care and now they replied that my application was rejected and I asked why, they said, go and check with Idea outlet . Idea cellular dont want to serve customer, they just want to trouble.

My mobile number is [protected]. I have data plan which shows it have 28 MB data in my account and I used DATA for GPS SERVICE for 2 minute approximately and idea deducted my whole balance and data within 2 minutes. and said you used more than 28 MB data you have that's why they deducted my amount even my mobile showing I just used 1 MB data.

WHY U NOT active my sim ? last three days my number is inactive .. last three dayes to call a customer care but not any single right ans, please provide a right information and time and care he charge me 100 Rs, for sim change, idea company very bogas company ... i allredy give all my document to idea store last 5 days.. but any singal process stare, my idea number is unactive, , ,

I was in Pune, I have data plan and it have around 30 MB data remaining and 90 rupee balance in my account. I just support my other cellfone by hotspot and searched GPS location and around 500 kb data used and I got my mobile balance is zero and all data used with in 2 minutes. Now the idea customer support says u used the data so your balance cuts

Firstly I Dialed 53111 from your Idea Sim i.e [protected] and then i Selected my language and Gave correct answer of questions. (answer in Happy Hours...) Rs 2 will be deducted per question as per Idea rule. After that i earned points and dis connected the call. Now assured Prize of Rs.100 Paytm Coupon has not been sent to my mobile number.

Value added services like comedy munch is activated in my idea cellular kerala pre paid number [protected] without my knowledge. When I enquired the customer services wing they told me it's activated via Web. How can a reputed telecom company activate a service without the knowledge of subscriber.? I dont want to receive your value added services now onwards...

I made a care on 59059 about 15 to 20 times no one picked up the phone fpr verifying my no. so please help me I want to start my idea no.