Idea Cellular Complaints & Reviews

9th August 2008.

To,
The Incharge,
Customer Grievance Cell,
Idea Cellular,

Subject: Harassment by advertisers with the following cell nos: [protected], [protected], [protected], [protected], [protected]

Hello,

I have sent you'll the below email on 22nd July, for a few days I had stopped receiving calls from the below mentioned numbers. Now I'm...

Hi,

Mobile service has been barred. There are certain documents - (address proof, photographs etc) required for the activation which I have submited on 2nd Aug, 2008 evening to Shri Krishna Idea Cellular (opposite to Vanaz Factory) and service got active on Monday i.e. 4th Aug, 2008. But the service was disconnected on Wednesday i.e. 6th Aug. 2008 for not submitting the documents. After talking customer support over several...

I have taken a postpaid connection of idea in the mid of july 2008. My mobile number is [protected]. Bill payment was done on 29th of july 2008 at idea cellular communication outlet at Katwaria sarai for my postpaid connection. Despite continuos request to idea customer care (no-12345), STD dialing service was abruptly deactivated for two times in a gap of 48 hours in a week. Though continous requests have been made to 12345, there was no...

Dear Sir,
I am bishnu Kumar my mobile no is [protected] and from 6 years I am customer of IDEA.Last month a value voucher of Rs. 97 (for STD terrif Rs- 1/min) Recarged from the operator side without my confirmation.Kindle refund my 97 rupees. I made many calls to customer care of Idea and complained the same, but still have not received proper response.

I'm realy frustated and irritated.If this Issue will not...

DEAR SIR,

AS STATED ABOVE I HAVE AN COMPLAIN REAGADING THE IDEA CELLULAR LTD.

SIR THE COMPANY'S POLISY IS IF ANY CUSTOMER RECHARGE RS. 34/56/89 FOR MESSAGE SERVICE AND THE SAME IS RECHAGE BY CUTTING OF BALANCE.

I MEAN IF WE DONT HAVE THIS SERVICE THEY ALLOW 1 MSG NOSMS TO 4444 AND IF WE FORGET TO SEDING THE MSG THEN THEY CUT THE RS. 34/56/89 FROM OUR BALANCE.

THIS IS INJUSTIS...

I recharged 98 Rs. getting msz by Idea service that was combo rechargs for reduce call rate LOCAL & STD and i msz they promissed for 100 local calls i2i but i Cud not get till now.

next day by chance i Recharged 78 Rs.also that was any type of scheme for reduce rate of STD & Local.so pls provide balance talk time to me insted any scheme and local 100 calls.

if you will unaible for it then confirm to me...

HI

My name is Alka Rastogi

i have one no from idea that is [protected]

and on monday i lost my sim and want to replace it

and i took the address of one of the idea cellular service center in paharganj

and the address is

10010, multani dhandha, paharganj

and i reached there at 12 pm on monday

and the showroom is still...

I have procured INternet Data card from an well known Idea Cellular about a month back but till date it is not activated.
Many of times I have called for online help for call centres. every time I have to tell all my details but i am not getting any kind of solutions.

The person (Idea Representative) from whom I have purchased the data card is not even lifting my phone now.

I am feeling that Idea is...

I have been complaining these idea customer care ppl about the speed of my gprs connection. Earlier the speed was about 464Kbps but from last 1 month it has been just 115Kbps. These ppl have crossed all limits now. Every time i call them n hear the same answer that it has been server problem. N now i have the bill for the gprs. Y sud i pay the bills 4 the service i m facing problem n these foolish ppl rnt able to cater to their customers?...

my mobile no [protected]
mene atm ke zariye idea ka 125 rupay ka mobile recharg kiya tha lekin mrre sbh A/C [protected] se 125 rupay panch bar kate hai 625 rupay Date 5 may 2007 ko...

Sir as you know incoming calls are free.I donot make Outgoing calls.yet the company charges me 300-500 odd sum of rupees.And then they threaten to terminate the connection.
I had paid all the Bills systematically. Yet this is the result I get__over billng.

Anything that you can see about hte whole affair
Account No. 1.10983741
cellular no. [protected]...

Dear sir,

I am using idea prepaid connection in madhya pradesh ( jabalpur) for the last 6 years.Till now some difficulties were their in coverage area, networkfail, congession etc.however these complaints were rectified, but now for the last 5 months idea cellular is providing more than worst services to his customers.

I am getting a numerous call drop, congession, network fails, short service...

Sir
With continuous calls from idea officals to convert my prepaid mobile account to postpaid one, I finally agreed. The idea offical Mr. Akash sent a boy on July 4, 2008 at my company address at Janakpuri. He charged my Rs. 500 and gave me a receipt and new sim saying that my number would be activated within 24 hours after physical verification.
Then I received a host of phone calls from idea officials varifying my identity,...

Without i agree actived the dialer tone and cut dialer tone rentel your side from date:- 12/07/08. so deactieve the dialer tone of my mobile and send the Rs.30 in my mobile account. And immerdetly stop/deactived the gprs plan from your side due to transfer rate only 2kbps.
And After dialer tone rent cut, Carrected the custmer care line from mobile on dial 4444 from date 12/07/08. Removed the compterise custmer care from your side....

Sir i take a post paid connection from Idea cellular comany in delhi South .
my mobile bill generated at 20th of every month but still i did not get tha bill i have complanted in customer care two time but still i did not get bill. i take this post paid connection for complate some goverment formalities.but still no get the bill.
why should not take tha leagal Action in Consumer court...

Idea Cellular customer care service is ridiculous. It keeps you waiting for long, provides you wrong information, executives are bigheaded.
When I switch on my international roaming, I was told by customer care executive that incoming call will cost me Rs. 27. When I received my bill, all incoming call were charged at Rs. 76. My repeated attempts to get this problem solved by customer care was futile so I went personally to...

I had recharged online by my Net banking of State Bank of India to Mobile no. [protected] of Idea Cellular on[protected] for Rs.145 two times i.e. Rs.290.00 ( one on non success, I repeated again). Both times they showed screen that my payment transfer is successful but recharge is not successful and they will reverse back the money into my account within 8 days followed by call from customer care that amount will be transferred within 2...

Got call from idea customer care and he explained a plan which i was not interested for, but he sent a guy to collect the document, but since i was not interested for that plan, i didnot take that. Now that customer care representative called and talked in abusive language....

Dear Idea Customer care,

My name is sreenivasulu, someone stole my mobile Sony Ericsson W810i model from my room, and he calling through my mobile and my number to my friends and my relatives and talking with rubbish language,

Iam requesting to IDEA CUSTOMER CARE Center, please if any body using outgoing calls through my IMEA NO: Please tell me, my mobile details are:
br...

Iam using an Idea prepaid connection. During last month, Rs.30 has been deducted from my prepaid account without my knowledge. It happend again today. I had a balance of around Rs. 283 this morning. I made one call after that for 3 minutes. But again Rs. 30 has been deducted from my balance. When i contacted the customer service, (that too ater trying for nearly half an hour), they asked me to call again to get the information. This is...