Idea Cellular Complaints & Reviews

hi,
i am ashish from dehradun.i actually use two sim one of idea &other of cellone.on 11th april 2008.i use my idea connectiion upto 3p.m. then i use cellone sim.before that i checked my balance, that is of idea around rs.30/.but on next day when i checked in morning.it is rs.0/.then only i call to idea customer care they told to call after 48 hours.then after so many calls they do not reply actively, and talk soo rudely..then...

idea 10 ps plan datails...

I had a mobile number [protected] issued from Idea Cellular, Hyderabad. I wanted to discontinue the services due to some of my personal reasons. I approached their Customer Care Centre in Fateh Maidan Road, Hyderabad with this request on 8th 10A.M. I deposited whatever outstanding was told to me needs to be cleared for going ahead with discontinuation. It was Rs 699/- which I deposited. I was told that it will be deactivated in 12 hrs of time....

i took an idea postpaid connection past 3 days b0ut is has still not got activated and the person who gave me the connection is not receiving my call.. i paid him 699rs at the time of taking my sim card. my sim no is[protected] and i was suppose to get my mobile no as [protected] . and the person who gave me my sim card is Mr Nittin ([protected]) and the agent who delivered me the sim card and took 699 rs along with all my required...

i am using idea prepaid number [protected].i want to deactivate voice chat on my number.Rs 15 have been detected every month.I have talked with customer Care but do not got proper reply.so please give me the solution......

I had started using Corporate Scheme of IDEA from February 2008.
I had paid one time charges of Rs. 250 by cheque to Mr. Pradeep ([protected]) from whom I had taken the new card.
And accordingly the amount had been withdrawn from my account.
However, the one time charges gets added in my each months bill.
I had put a complaint about it by giving the account statement of my bank from which it was clear that the amont...

Hi,

2 months before I had bought one new SIM of Idea worth Rs 280. The Scheme was that on a SIM of 280 you will get 280 Rs Talktime and 1 year validity. But I only got the 1 year validity. The talktime of 280 Rs is not credited to my account yet. My mobile number is [protected] and the SIM is registered with my name Uncle's name 'Sampat Jadhav'....

Respected Sir, April 13th, 2008.

This is M. B. Panchal., I am using Idea’s Mobile No: [protected] since 1995. Now it is very sorry to say that I facing same
problems since last few years from your customer services departments, like last month I had cancelled voice mail service and also informed that stop to cut Rs.15/- from my balance
Amount. But this month also they ( your IDEA Cellular ltd.) cut the...

My Mobile no is [protected], I'm a prepaid customer of Idea Maharashtra my dailer tone was changed automaticaly on 12th April after that I called up at customer care on 4444 but nobody helped me properly & disconnected my phone. As I'm working with corporate office & very bad dailer tone was activated on my mobile so it is spoiling my image....

I hv idea mygang connection and its terrif is as follows:
sms 2 mygang - Re. 0.01
sms 2 other - Re. 0.10

I recharged d sim card for validity extend by Rs.296 and after dis my sms charges on mygang has gone to Re.0.10.
the validity recharge was for to extend the tariff of mygang facilities and why it increased the charges of the sms on mygang....

I have bought a recharge coupon of Rs.30 and recharged my account, But the reply is that the number that I have entered is already used.
Try to solve the problem as early as possible and recharge my account with the respective amount:
The recharge couponm Number is :[protected].
and Sl.No. is : [protected].
Thank You....

I m using idea postpaid connection from last one and a half year, n i am sorry to say that since then my facing problems, i did not expect this kind of experince from idea customer care, the agents working in your call center are seriously lacking on the knowledge part as well as on bhaviour part, it been long m making comlaints n every time i dont get the convincing results, i was working with Convergys when i purchased this connection,...

Hi
My cell no is [protected]

I had placed a request for post to pre conversion on 10 March[protected] and I was asked to contact any of idea show room and give them this request number and conversion process would be done ASAP.

So I reached your Kapil Vihar show room and I placed the request there on 15 March 2008 and placed the request there[protected].
when the conversion didn't take...

This is santosh jha, My Idear Cell number is [protected], I activated a package for USA/CANADA call for which call rate was 2 Rs per minute. But in the bill of March-08, Idea is charging me flat rate. I asked several time in customer care but they all are helpless even they all know it is wrong bill. What I have to do now, either i have to pay full charge or pakeage charge.Please help me....

I am using Idea Prepaid mobile no [protected] since two years
suddenly the message comes on my mobile that SIM card rejected & phone become dead.
I have talked with customer Care but do not got proper reply.
1) So as I am using prepaid how can I get back my balace money & validity ?

For Information I am using my Friend's card Mr Arvind Garg...

Hi,

On 19th of March, 2008 I had received a call from idea cellular informing me that the validity will be expiring on 23rd of march.
He asked me to recharge my cell with Rs. 100 idea easy recharge on that day itself and the validity will increase by 1 year in addition to other benifits.

I did that and recharged my cell with Rs. 100 easy recharge. I got additional benifit of Rs. 74 talktime and idea...

Hi,
I have taken an Idea Pre paid connection and my mobile number is [protected].
After so many of complain to put me on do not disturb section they haven't taken any steps. In between this they continuosly disturbing me either through phone or messages, at least 12 times in a day. Now they have activated the caller tune and deduct 45Rs. without my confirmation. When I have contacted them they told me that this has been...

I am existing post paid customer of IDEA Cellular Company in Pune Maharashtra under T-582 CUG plan (corporate plan for Tech Mahindra Ltd employee call charges [protected]@per min (STD & LOCAL) for initial 449 min. per month)I have received the bill for the month of FEB-2008 however there are many discrepancy in bill.

I am highlighting some details which are wrong as per my perception and many more calls are charged at same...

Dear IDEA customer care,

Not getting signals in CMC campus and few many IT companies at gachibowli.

In this regard many o[censored]s are moving to airtel service.

If you can't provide services even in hyderabad like cities, it is so bad and sad.

I'm using IDEA service for the past 4years. But now I would like to go for other service providers, if you can't proved the same.br...

My number is [protected]...

I am trying to connect customer care for last five hours (4444) ...still it is saying"Welcome to the Idea customer Care and for your chit chat balance dial 2222 " and no option for logging a complaint or talking to cus care rep. nothing at all ...This is really wasting my valuable time and also irritating ...


My problem is ...a default idea dialler/caller tone is activated...