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Idea Cellular Complaints & Reviews

3.2
Last updated Apr 19, 2024
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Idea Cellular Phone Numbers

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1800 270 0000
1034
475
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+91 95 9400 4000
752
371
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+91 79 2323 2251

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Suman Tower, Plot No. 18, Sector 11
Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 833

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R
Ravi Kalpande
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Every month they are cutting money from my mobile Account

Dear Sir/Mam,

My mobile number is [protected], few months before i have activated night calling plan and then in next month i dont want that plan so i have deactivated that plan, so Idea customer care peoples told me to send them messagess for unsubscribe that plan, I did this so many time but also my 60 rupees are deducting per month and when i am talking with these Idea peoples they are saying me that this plan is not deactivated...
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S
Sushant Kumar Sen
from Bemetara, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tracing & Tracking the SIM

R/Sir,
I am submitting complaint for SIM of Idea and nuumber is [protected] and [protected], which is registered in my nameand which have lost by theft and using it cleaverly. Kindly try to trace & track him, inform and obelige me.

Your

Sushant Kumar Sen
E Mail: [protected]@sail-bhilaisteel.com...
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M
MOHAMMED FAISAL M
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bad service in customer call centre

bad service in costomer call centre...
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R
Raj Kumar
from Lucknow, Uttar Pradesh
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regarding prepaid connection

Dear Sir/Madam,
I got a message which states that
250Local I2Ifor 30 days &50p mein LOCAL MOBILE Call 4 Mahine tak. Rs 50 TT aur 2 yrs Validity Sirf 290 ke Rcharg par. Val I2I & Call Rate Updtd in 24 Wrkng hrs.

message time 6:49:55pm
message date[protected]

I recharge my no in the next morning...but coudnt get your service. i talk to customer care exetuvies so many times but br...
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M
Manjeet Mitra
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheque was Washed

Dear Manager,


I am Manjeet Mitra my cell no. [protected], since 2004 i m customer of your company. I am Paid under cheque no. 588833 dt 24/6/2008 deposited in C-7, Fateh Nagar, Jail Road, New Delhi -110018.I am very surprise when your company customer care Executive is call say that your payment of Rs. 1221/- was washed it was not clear from my account. base of that above mentied subject. I can't understand...
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H
H.U.Khan
from Mathura, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SMS PACK 31 for 300 Free SMS

I am a customer of Idea Prepaid No [protected] of 'East Idea Circle' and now at 'Bareilly'. I have approached to your Zonal office at Bareilly, who suggested to lodge complaint for redressal. My complaint is as under :-
a) I have got idea msg for '31mein300' and subscribed twice, but not getting 600 SMS pack. A sum of Rs 3.45 is being deducted from my balance.
b) If this service was not for...
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A
akppec
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment of Bills

Idea Cellular :
I am a post paid user of the cellular company.
Last month, I deposited my bill(in time) through check in the
drop box available near my house. It usually takes only
one day to reach the check to the company.
After 10 days, I my outgoing was barred and the computer
response system, told the reason for the same is not paying bill
in time(in fact I deposited the...
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R
rajat jain
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unethical Practice of Idea Cellular Ltd

Re : Unethical Practice of Idea Cellular Ltd


Respected Sir,


I have a connection of Idea Mobile no. [protected]. I received bill for Rs. 7873.29 and found that the bill is incorrect and include a number of fictitious call. Thereafter, we spoke with one of your executive and he sent settlement letter for Rs. 6500/-- dated[protected] IDEA/DELHI /CDL/6001/1.10491661. Then later, another executive...
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J
Jayanta Bora
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Connection Problem (Network congestion, connection dropped)

Dear Sir/Madam,

I am using iDEA postpaid plan 444 for last one and a half year. I used to call my parents (STD call) daily 2-3 times. But maximum number of times I got a message form iDEA that "DUE TO NETWORK CONGESTION" connection can not be established and if I am lucky enough and connection established (after redialing the number again and again) then it gets dropped after 2-3 minutes.

I have lodged...
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A
Amol Nagare
from Mumbai, Maharashtra
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False information by customer care

Sir,
I am Prepaid custumer of "IDEA Cellular Ltd" from more than last one year. My IDEA Mobile No is [protected]. I had been receiving the promotional calls from "IDEA". I called customer car ne 4444 to stop the promotional calls.
First I had been told that you sent the message "START DNT" to 55406 and it will charge Rs 3 per message. When I sent the above message I received the reply from...
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V
VERONICA FERNANDEZ
from Raipur, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SIM MISPLACED

I had purchased a sim card of IDEA at PUNE. It had life long validity and now i realise it has been misplaced. The number has not been in use by me since 2006. The reason being I was posted to Jabalpur. Here I have another number of IDEA [protected] with life long validity. Now I need the sim of PUNE again. I dont remenber the number either. Thus, I expect complete help from the company as I am an old customer....
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R
Ratnesh Kumar
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not activating my PostPaid Sim

I had an idea prepaid connection for last 7 years, recently I got a call from some idea marketing executive, saying that my number has been shortlisted for postpaid conversion(i.e. same number but postpaid) . I went ahead with offer. This offer was offered to me on 9th June, on 10th June some executive came to me & gave me a postpaid sim. He also gave me some contact numbers to use in case of any problem with the sim or postpaid connection....
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R
Rajeev Kumar
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Getting Hoax Call s

Hi, I am getting a haox call from the recovery agents of idea cellular service.they are calling in my (RajeevKumar) And my wife's (Pooja Gupta) cell for the recovey of an amount that for the number which are not belongs to us . they are call ing us in odd hours and always use abusive language.
Can u please advice me wht step i have to take ?
They are demanding us money for the bill which noither on our name's not...
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S
Shireesh Kulshreshtha
from Nichlaul, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding refund of security money

Dear sir,

I had used two idea idea post paid connection numberd as [protected] and [protected] around 1 yr back...after stisfctory using of the services and with due payment of the bills i request for my connection to be cut and my connection was cut with all bills being cleared by me.
I got my refund checks 2 months later but the probem arose when the spelling of my name was written wrong on those cheques. It was written...
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P
Priya Kutty
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Account barred

My IDEA prepaid number is [protected]
I was abroad and did not use it for 2 months.
When I came back I topped up my account. The topup was successful but my account is yet barred. Money coming in always welcome even if you do not give any service. Who owns IDEA, can I get his number please because sending emails to customer care returns no response, calling toll free number 4444 and customer care number at Sharda centre has...
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S
sunder singh
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reactivation of number 9891193746

Sir,
I have taken a new Idea pre paid connection no [protected]. I have submitted my ID proof and address proof along with prepaid form for number [protected] on 7-Jun-08 at Idea showroom in Shalimar garden (Shahibabad). But the services for this number are not boing activated yet.Previously also i mailed the scanned copy of my documents at ccare.[protected]@idea.adityabirla.com. I called to customer care they are telling that they need...
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A
AMOL KONDIRAM GULDAGAD
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

RANGE PROBLEM REG.

My mobile no is [protected]. This is my 2 email to you, i have facing connectivity problem form last 5 to 6 day, when ever I call somebody connection is disconnect automatically. My battery is full charged, Both the phone are in coverage (Pune) still this problem occurred. Please find some solution for the same. You can call me on above no or email me [protected]@rediff.co.in
Please do the needful

Thank & Regardsbr...
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S
Shuvendu Biswas
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Postpaid connect GPRS billing

Hi,

I have been using 2 Idea postpiad connects for the last 4 years. For the past 6 months I am being worngly billed for GPRS although I have activated this service. Everytime I call up the CC they say that it will be reverted in the next bill and it takes close to 1 month to revert the amount. And again in the nexr bill the charges appear. I am frustrated by this and I tried cancelling this number. But they are reluctant...
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J
jatin kacha
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

debiting charges without permission

i have idea's card. last month i.e. in the month of may i had recharged with rs.89/- sms voucher. after that in the next month they have charged me a 89/- more and renew my sms pack without my permission and without informing.now my balance is in nagative. and they r saying that this is auto renewal system. please take some action against them....
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A
Anand Mathew
from Kayankulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor customer service and high network congestion

sir
i am very sorry to write this, but cnt help it, ..it has come to situation where i cannot MAKE A CALL FROM 6PM TILL 10 and other peak times..no way one can make a call to any number..this is very poor service frm u.everytime its shown network busy.
then another one is TERRIBLY POOR CUSTOMER SUPPORT CENTER.for calling a customer service executive, one has to wait for a long time.. u have to go through all the automated announcements...
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