Idea Cellular Complaints & Reviews

I P.C Mittal had earlier submitted to you my two numbers
[protected] and [protected] namely Mrs. Shashi Rani Mittal
and P.C Mittal to change from postpaid to prepaid and submitted
on[protected] voter i card and two photographs each at your
sector-03 Rohini Idea showroom . But Dated[protected], I have
received a message that you have not received any i.d proof.
For this wrong action, I suffered a lot. Please take action against
your idea showroom of sector-03 Rohini Delhi. For their negligence
otherwise i shall go to consumer court. my number should not be
closed at any cost.bt dated[protected] my numbers are closed incoming and outgoing is barred.. My bussiness is suffered, Plz my numbers activate as soon as possible, I have already second time dated[protected] submitted i.d proof and photograph.

yours faithfully
P.C MITTAL
[protected]
[protected]
[protected]
[protected]
[protected]

Idea Cellular Ltd — Partiality with existing customer

I am very much disappointed with Idea's concept of provide the new customer double the benefit of what is been provided to existing customer. Even they don't give option to convert the plan to the new one.

Currently Idea is providing Value Plus 199 service with 300 local calls and 200 sms free ( CLIP free for 6 months only)

New scheme what they intriducted for only new customer Value plus new 199 400 local calls and 200 sms free with CLIP completely free.

Idea Cellular Ltd — Insufficient coverage at our area - Atul Nagar though we pay the complete bill

Hello Sir,
I am an Idea customer from last 3 years. My number is [protected]. I pay my bills on time but from last 3-4 months we are not getting proper coverage from Idea Cellular Lts. The area is Atul Nagar, Warje Highway, Pune - 41152.

Idea Cellular Ltd — poor working of companies executive

i have changed my mobile([protected]) operator by portabilty from airtel to idea. but they activated my talking plan partialy. they activated calls, internet, plans but did not activat sms packages although all of these should be activated according to plan. i have complaint several times. but customer executive did not provide me any satisfactory answer. my plan was 249 combo plan. what should i do.

Idea Cellular — careless cc executives

I (onkar singh bains) from nagpur called upon idea customer care 8-10 times to get a puk no. for my mobile no. [protected] .on calling up cc each executive had a different opinion some told me to text my sim no. and some told me to call later and some told me to call another no..
on texting the sim no. there was no response and on dialing the given no. it was not available.
This is just carelessness of the company and still my no. is not working.

Idea Cellular — carelessness of company

I am a idea customer n i made my number [protected] postpaid to prepaid which is on my name surendra kumawat
when i made my number prepaid i submitted my address proof n a photo signed my me n they activated my number but since 25 days 4 times my number is not in service telling me that my documents were not right
so my complaint is that if my documents were not right n why were they received by idea office at idea centre chavni my this number is for business purpose n ihave faced a lot of lose due to this n who is responsible for all dis they should be punished for their carelessness n my wastage of fuel time n money

meeri samsya he ki mera sim uttarakhand ka he or me ab lucknow me hu mughe yaha roaming lag rahi he abhi mughe 4 saal or yahi par rahna he me apne sms free karwana chata hu kya koi esa tarika he jo mere sms free ho jai. or mughe roaming na pade.

mera idea ka no. [protected] he mera ye no. uttaranchal ka he me is no. ke saath lucknow gaya tha waha par mere paas sms aya ki 39 ke recharge me 250 sms muft he isliye mene is richarge ko 4 baar kara par mere sms free nahi hue or 3 ya 4 rs. ke aas pas mere pese kat rahe he agar roaming ki wajah se esa hua to fir merae paas company se sms kyo aya in sab me mera 39+39+39+39=156 rs. kat gaye he so plese mere no. par mere pese wapas karwa de or fir kabhi b mere paas ese message na bheje jo bekar ke ho.

mera idea ka no. [protected] he mera ye no. uttaranchal ka he me is no. ke saath lucknow gaya tha waha par mere paas sms aya ki 39 ke recharge me 250 sms muft he isliye mene is richarge ko 4 baar kara par mere sms free nahi hue or 3 ya 4 rs. ke aas pas mere pese kat rahe he agar roaming ki wajah se esa hua to fir merae paas company se sms kyo aya in sab me mera 39+39+39+39=156 rs. kat gaye he so plese mere no. par mere pese wapas karwa de or fir kabhi b mere paas ese message na bheje jo bekar ke ho.

i want to send free sms from my mobile to another mobile

i want daily 100 sms, i want to send free sms from my mobile to another mobile in karnataka, so please tell replay

i just wannna ask u about sms packs..
prepaid idea is providing 300 sms in rs. 31 or 35 but other network providing 600 or 800 sms packs in rs. 30 or 35 so pls u just also provide more sms in rs. 31 or 35
i hope u will definetly work on my comments as soon as possible...

free sms pack

Sir I want to send SMS any Mobole

send sms from mobile

HELLO !EVERY ONE
ANY ONE CARGO BOOKING IN PAKISTAN TO CONTRACT US
MR ZOHAIB CELL #[protected]

idea sim sucks!!

www.angelinajoliesfans.blogspot.com

mera no. delhi ncr ka hai muje apne sms free karwane hai main kon sa rechage karao ki std sms aur local sms free ho jae. plz muje jaldi se jaldi bata dijie

i want to send free sms from my mobile to another mobile please send sms pack

ibrahimaswad edleb alfoaa my age 18 yars

HI, MERA NAM SURENDER HAI MAIN YAMYNA NAGAR ( HARYANA ) ME RAHTA HUN, MERA EK DOST HAI DELHI ME JISKE MOBILE KA SIM IDEA KA HAI, MAINE US KE SMS FREE KARBANE HAI, TO PLZ MUJHE BATAYENGE KI MAIN KITNE KA RECHARGE KARWAUN USKA, AUR HAN USKA NO PREPAID HAI,

THANX
SURENDER KUMAR
[protected]

i want daily 50-70sms, i want to send free sms from my mobile idea chhattisgarh to airtel hyderabad mobile in, so please tell replay

hi...i wnt to send free sms frm my mobile to any mobile in india, pls tell me tht how, s it possible n if no, so pls tell me the monthly n daily free sms pack tht can i simplly purchased i mean to say tht in very low prices, if my sms will be free so send me instructions tht can i simplly follow, pls pls if any idea services provide free sms pls pls tell me, my no. is [protected] frm punjab

sir...i wnt to send free sms frm my mobile to any mobile in india pls tell me if is it possible?my mob. no. is [protected] frm punjab

muje apne sms free karwane hai main kon sa rechage karao ki mera sbhi local n national sms free ho jay pls reply ...no is [protected]

mera no idea ka hai isme std sms rs.7 lagta hai kya koi aisa plan hai jisse std sms rate kuch kam ho jaye

sir mera sim kho gaya hai mujhe naya sim usi number ka kaha milega.

am in bahrain now.i used an idea connection in india.Is here any chance to activate international roaming in my number.i want to use this number for my friends incoming calls.please give me reply.



thank you

muje sms free karne hai koi tarika batao

mera priped card vodafone ka hai muje calliningfree karna hai kaise plz ans this no and msg send me this no [protected]

i want a airtel std sms pack..voucher price..??

how to check msg balance on idea

R/sir
My telephone no. is [protected], and that sim mising from me. so i want to deactivate my this no.
so please take some action regarding this


with thanks
Devinder singh rawat

Idea Prepaid — REGARDING MSG PACK

I ACTIVATE MSG PACK ON 12-DEC-2009 ,YET IT HAS NO ACTIVATE I TALK TO IDEA CUSTOMER CARE BUT THEY DOES NOT GIVE ME TRUE RESPONSE .THEY ARE HARASSMENT ME.

muje bhut unwanted calls company se aate hai...songs ke liye..plz ise band krva do..my no. is [protected]

at bodakdev area from 1 km my house there are no good connectivity, at ground floor area. m no [protected]

muje apne sms free karwane hai main kon sa rechage karao ki mera sbhi local n national sms free ho jay pls reply ...no is [protected]

MY SIM IS DISCONNECTED . I HAVE SEND MY DOCUMENT BUT THERE IS NO RESPONSE

sir sms balance kitna pending ha how will i check please tell me

send sms pack

An idea can really change your life.
In February, 2007, I purchased an idea prepaid connection assuring me the facility of free local idea to idea balance of Rs. 250 per month. Now suddenly, from Dec. 2008, this balance has disappeared from my no.(which was supposed to come till Feb, 2008). After contacting the customer care centre and having a word with 5 customer care executives, 2 supervisors and 1 senior supervisor( because every time you call in, your call will be handled by a different person and you will have to repeat your problem story all together again), they told me that this facility has been removed from my no. and for that matter, allthe nos. with such facility because I dared to use this sim in any other handset not belonging to Motorola. On compaining about the fact that this was not told initially either by the company or the dealer, both the dealer and the company started passing blames on each other. Having said that, I would also like to mention that I do have one more prepaid no. having the same scheme, which was continuously used in a Nokia handeset in which the scheme still exist. Both the nos. were purchased from the same dealer and on having a word with the dealer, he refused about any such intimation by the company about using it in just motorola handset and even gave in the name of the distributor. But the company always try to remain away from all the hurdles and the difficulties caused due to them to their customers, because the supervisor to whom I spoke even refused to tell me the process to file a compaint against the company nor did he allow me to speak to any one else in the company when I showed dissatisfaction to their false explanations.

Such is the service provided by such a big cellular company.

I m idea bill received bill take and care

as i am out of city, kindly activate my password on my idea online account for no-[protected], so that i can make online payment of the current dues

i want my un due bill, my mobile number is [protected], idea customer care service is very poor,

idea Network is India's very Poor & very bad Service Provider . it's company should be closed .Sarvesh Rana Delhi NCR.

my ABN Amro credit cards has been used by fraud to make idea payments. request you to help resolve this fraud. uptill now was requesting ABN Amro to help, but they do not have any capability to resolve these frauds.

ref : transaction dated 28th April 2009
T83107 - Rs.2000
T91552 - Rs.3000

kindly help detatect who has mede this transaction. if swiped, then the slip
if electronically - then through pinging number.

my ABN Amro credit card has been used by fraud to make payments. request your help to locate the fraud.
ref : ABN Amro CC # [protected]
fraud entries Dt.28th April 2009
T92685 - RS.10000
T93107 - Rs, 2000
T91552 - RS.3000
T92081 - Rs.1000
T92840 - Rs.1001
T92199 - Rs.10000

kindly provide evidence for booking police complain.

idea cell — used faul language

used me too faul language and say to me that what i do her{female}?
they tell me wrong identity, ,
all the functions done by noida zonal office..
responce me at my mail as sooon as possible...
here i cant published my number..
thanx

Idea — No Response from IDEA regarding alerts

Dear Sir/Madam,
I have requested so many times to IDEA regarding network problem for mobile no. [protected]. But everytime i get the answer as the problem will be solved within 4-5 working days. my compalints are both in verbal and non-verbal form. i have sent the mail twice to grievance cell and appelate authority of IDEA but even they donot bother to reply . Sometimes they say that your problem has been solved from our end. But result at my end is still the same.
Kindly look into the matter.

Vikram Khanna
Ludhiana

Idea — NOT SATISFIED

DEAR SIR,
I AM NOT SATISFIED IDEA SERVICES & CUSTOMER CARE REACTION.
MY No. [protected]

Idea Cellular — prepaid sim not working

i am using idea prepaid from last one year, before two months i went to pune at that time prepaid connection was working, but when i returned from pune it was not working, i called customer care through another number but they are not properly responding

Idea Cellular — non activation of sim

I have taken idea postpaid connection on my wife's name on 27/may/2009 mobile no [protected] and at the time of verification we have provided the address of her maternal home but the same was been refused by idea peoples as my wife was not staying there then we provide our present address proof on 17/june/2009 at there chandigarh office in sector 35-c (R.O) and as per there executive Mr. Maddan the same will to be activated by 18 th evening after re-verification we also talked to customer care and they provide us complaint no as[protected]
but no re verification takes place this is totally a case of harassment from idea cellular as they donot need client s or there sales executives misgiding the customer's i need the solution for this problem

poonam pathania

Idea — Post paid activation

Hi sir,
I received a call near about 10 days ago to convert my prepaid idea connection to post paid. The person has told me the wrong plan. Then I have given him 500/- and my document to activate the sim. Now they are saying that the document is not acceptable and I can take my money from there office. i went there office then they told me that the sim will be activated with in 24 hour. Now after 96 hours there is no activation or call from there side. I am using idea from near about 3 years.

sandesh

Idea Cellular — Postpaid Activation

Two days back (ie 1st September '09)i subscibed for poast paid service as i received 'n' number of calls from idea people where they kept pursuing me for post-paid plan. On 1st September i called the respective person and he gave me new sim-card in exchange of 1 id proof(voter id card), 1 photograph and Rs.500. I was also promised that i would be given a hard copy against the receiving of Rs500, which was not done. When i asked the person, he told me that they dont give the receipt. The person told me that it would activate within 24 hours and this the third day when my plan has not been upgraded to post paid. In addition to this when i called up to enquire this morning, the concerned person talked to me in a very wrong way and kept arguing. I believe, idea-cellular authorities need to look up to the matter (atleast ask their employees to be a bit polite). Merely advertising wont help in long run.
Regards,
From a vey disappointed customer.

Idea — sim no.

I have taken a sim with no.[protected] and it was already activated by another one. I have purchased the sim with 500/- what I should do now ?? pls verify my complaint and give reply.

Idea/ prepaid — inactive customer care

This is R.K Gupta my idea connection has been closed for both sides without ant pre warning.

I dont know what is the problem becuase there is nochange in my connection since it,s puchase.


I have to complaint against Customer care who does not taking my call and nigther give m response for my prroblem.............



please help me.........

Greeting,
most respectfully i have to say that i need my puk no as soon as possible as my sim has been locked n it is asking for puk. plz send it as soon u can at my email id. my delails are given below.
i will be highly obliged to you.


delails-
phone no [protected] (puk code)
email id - [protected]@gmail.com
yours sincerely
date 26/12/2009 krishna maurya

Idea SIM — my sim is not activated

Hello i have bought the idea sim on which no. is ([protected])
This sim is not activated yet.
So plz activate my simcard.

Idea Cellular — Post paid Sim

This is "Alok Mishra".
I have purchased a post paid connection from one of your outlet on 8'th jan 2010 from Mr Nandkishore([protected]).
the sim was not got activated till[protected] after that mr.nandkishore informed me it will get activated on another sim card,so it ill reach to u within next 1 day but, the problem is he has not delivered that updated sim to my end and now he is not picking a call from my side.
This is really a very bad situation what I am facing.
the Phone no I hav purchased is[protected].
So do the needfull and take required action for handling this situation.

IDEA/ Prepaid connection — after deposit all revelant connection not activeted

I am deposited my I Card photo copy ,PAN Card photo copy and for address proof latter head of office these document deposit as on 16 Jan 2010 at my IDEA
and Again Deposit 06 Feb 2010 after that no responce received from IDEA Company

hello

i have idea sim but the problem is that i am not able to call any where
the IVR says that your account have been exhausted.
but the sim validity is 2013.

plz active my sim card

my no. is [protected]

Idea — About my postpaid mobile number

Dear Sir/Mam,

My name is Mohammad Umair I am much puzzled by Idea Company, my post paid mobile no [protected] Number has closed Dated on 12/6/2010. When I was talk to costumer care then they told me your number would be not closed after ten minutes my number has closed. And this is my official number. When I again talked to customer care then they told me your document has been not submitted. When I did submit document they told me your number would be started at today 7.00Pm (19/6/2010).
I am still waiting for start my number. They are just try to make fool customer. It’s my one year old number. I am very frustrated. I am requesting to do something to me. I will be very thankfully to you.

Your Sincerely,
Mohammad Umair
[protected]
[protected]

SIM-idea — idea sim never got activated

I have been called up my idea guys from lanline number[protected] and they have give my choice of number [protected].They have sent a person named Yusuf ([protected]).. to my office to collect doc.rent agreement etc.

Collected Rs 399 for retails bumper plan post paid 149.Handed me a sim,but after that I never heard of them.He gave a contact manager no as Pervin with no [protected], which is always switched off.Got him one time and told my problem but never heard him again.

This is really a pathetic situation after lossing my money.More over the fact that I am cheated is un-digestable.

Idea Cellular — Idea - Sim not activated

Dear All,



I had applied for Idea Network on April 14’ 2011, through Idea Cellular Executive Sameer cell no. [protected]



I had handed him my Snaps and all relevant address proof document, along with Rs 399/- in cash. The Executive promised that the network would start in 2 days.

Mr. Sameer handed my IDEA SIM (SIM NOS[protected])

Till date the service has not been activated.


Kindly help me resolve the issue at the earliest,


Thanks
Vinoj

sir,

i have idea sim card. which was purchase with the help of all document on friday.. bt till now it is not activated.. its telling that no service available.. the no. is [protected]. plz try to do dis favour or else inform me...

Idea Cellular — Activation of my no.

I have paid my pending bills a week ago, still my no. is not re-activated. I have checked my unbilled amount which is zero. Please take action. My no. is [protected] (Delhi NCR region)

Idea Cellular — idea post paid sim not working

im an IDEA CELLULAR coustmer my no:[protected] this is an pre-paid no. has changed to postpaid no.and activated on 1-12-11 now my postpaid no has not working please rectify my compliant as early as possible

Idea — problems in post paid connection

I have some gsm connections of Idea from west u p circle in corporate from last 8 years, after paying all bills on time. From long time, i informing to Idea to increase my credit limit, but they are not responding in this regard while i have submitted the required security amount also.

Idea Cellular — My Numbers are not working

Hi,
I am using Only 2 Idea Numbers : [protected] and [protected].
Both the numbers are not working from today afternoon.

I have talked with Idea Relationship center and they have said that there are some amount pended for my numbers. But as per my knowledge there are no pending for my numbers.
Please activate my numbers and provide me details about the pending as soon as possible.

Idea / post paid telephone connection — wrong charges levied

I had taken a tel connection on post paid basis from Idea. Idea had provided gprs connection for my tel no which i was not knowing. the last bill i received internet charges levied was Rs 322 plus 10% service tax. the bill says that i have used internet services at morning 2.00 am on 2nd march 2012. my bill cycle is from 23rd to 22nd of every month and the tel no is [protected]. and is in my name Vasumathi Krishnan.

Idea says gprs is provided default and no rentals are charged, i do not understand how can i browse the net on a cell phone of Rs 1,350 ???

Dear Ratnesh,

We wish to affirm that your concern has been acknowledged and your complaint for Prepaid to Postpaid Migration has been initiated with us; under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
idea Cellular!

My name is siddhant i have took a new postpaid connection which has not been activated from 3 weeks ive got registration msg yestrday but not yet activated my no [protected]..this is a very serious matter if not activated soon i should complaint to consumer forum for such case..i have got a sim from a service men n also one by post
Following are sim numbers
Sim no-[protected]
The another is[protected]

Idea celluar post paid conection — Regarding refund of Security money

Dear sir,

I had used two idea idea post paid connection numberd as [protected] and [protected] around 1 yr back...after stisfctory using of the services and with due payment of the bills i request for my connection to be cut and my connection was cut with all bills being cleared by me.
I got my refund checks 2 months later but the probem arose when the spelling of my name was written wrong on those cheques. It was written Shriesth Kulsresth in place of SHIREESH KULSHRESHTHA.
I went to the bank to ask if it culd be refunded as suggested by the customer care executive of Idea cellular Sanjay place agra..but those checks were returned back to me and then i submitted those cheques to the executive there at Idea cellular sanjay place agra.. then again month passed i contacted him but he used to just beat arnd the bush and tell me tht its bioeng processed..
Sumtimes he wuld just ignore my phone calls but after a certain period of time he told me to contact the Zonal Office at Agra.. I contacted there and the exectutive told me tht he had seen the cheques then which had been with him for a period of 1 month i guess nd told me tht my work of getting the cheques reissued with correct name would be done and within a period of 2 months ill get back my cheques..
Those chequest were of a value Rs arnd 500 each.. now after a period f 1.5 monts when i hav contacted the zonal office at agra they say tht the work cannot be done and its my mistake i didnt get the name corrected when the connection was active thought i had asked the idea customet executive at sanjay place to get tht corrected nd he had taken it in a light manner and said it made no difference...and i can very well assure u tht i hav written the name correctly on the preconnection form tht u give...Now these ppl are not able to find those cheques back when i asked them for the uncorrected forms back nd making one or the other excuses..
Sir.
I kindly request u to look into the matter as its a matter of the hard earned money of mine and a total of Rs 1050 of mine are at stake...M sure tht ull look into the matter and look into my aspect of matter too as i need money..

Dear sir,

I had used two idea idea post paid connection numberd as [protected] and [protected] around 1 yr back...after stisfctory using of the services and with due payment of the bills i request for my connection to be cut and my connection was cut with all bills being cleared by me.
I got my refund checks 2 months later but the probem arose when the spelling of my name was written wrong on those cheques. It was written Shriesth Kulsresth in place of SHIREESH KULSHRESHTHA.
I went to the bank to ask if it culd be refunded as suggested by the customer care executive of Idea cellular Sanjay place agra..but those checks were returned back to me and then i submitted those cheques to the executive there at Idea cellular sanjay place agra.. then again month passed i contacted him but he used to just beat arnd the bush and tell me tht its bioeng processed..
Sumtimes he wuld just ignore my phone calls but after a certain period of time he told me to contact the Zonal Office at Agra.. I contacted there and the exectutive told me tht he had seen the cheques then which had been with him for a period of 1 month i guess nd told me tht my work of getting the cheques reissued with correct name would be done and within a period of 2 months ill get back my cheques..
Those chequest were of a value Rs arnd 500 each.. now after a period f 1.5 monts when i hav contacted the zonal office at agra they say tht the work cannot be done and its my mistake i didnt get the name corrected when the connection was active thought i had asked the idea customet executive at sanjay place to get tht corrected nd he had taken it in a light manner and said it made no difference...and i can very well assure u tht i hav written the name correctly on the preconnection form tht u give...Now these ppl are not able to find those cheques back when i asked them for the uncorrected forms back nd making one or the other excuses..
Sir.
I kindly request u to look into the matter as its a matter of the hard earned money of mine and a total of Rs 1050 of mine are at stake...M sure tht ull look into the matter and look into my aspect of matter too as i need money..

Idea Cellular — Refund of Security Money

Sir,

I was having an idea number in Hyderabad and the number was [protected], it almost now three years that I have surrendered the phone, for which I have got the evidence, (further after submitting my phone that time, I have received one more phone bill, which was not correct), but till date I have not received the refund of security money.

Regards


Ajay Kumar Kaushik

1. September, Octomber & November 2007 total bill statment.
2. Octomber, November & December 2008 total bill statment.

Idea — refund of security money

i was having post paid IDEA connection No [protected].wanted to convert from post paid to prepaid,Idea Distributor took 2 Months to convert, Zonal Office and 6 times to Distributor.
at the time of conversion i was assured by IDEA zonal office and distributor that my security money 1000 Rs lying with them will be refunded by A/C payee cheque within 15 days of conversion.
after waiting 3 months when i inquired about security money, it was informed that talk time of Rs1274 has been put to my phone 2.5 month ago,when i enquired that how 1274 Rs was credited instead of Rs 1000.she confirmed that excess billing of Rs 300 was done in your A/C and we have paid service tax on this amount to Govt,that has been deducted and balance is credited to you as talk time, when i asked how over billing was done in a programmed computer billing system,he starting shouting, inspite of my repeated reminder about her tone she kept on shouting.
my complaints are
1 when security money was taken in cash how it was returned in Kind(talk time),this is forcible selling of product, how can you bill be without my consent and adjust my security money. this is clear breach of trust.why you have not informed me that my security is adjusted.
2 my payments were against bills raised by you time to time,how and when you have charged be excess amount,if at all it was your fault then why should i be held responsible for the amount paid as service tax by you

it is requested to arrange refund of security money along with excess amount charged also explain how excess billing was done .

Amarjeet Singh Nanda

Idea Cellular — reg refund of security money

Hi,

This is DEV KUMAR . I have taken IDEA Prepaid cellular connection mobile no .[protected] during 2004 from Horizon communication, Lajpat Nagar Delhi while I was posted in Delhi and deposited Rs. 450/- on account of security money.The reperesentative of idea cellular told me as and when you will surrender the connection the security money will be return to you.
I was transfered from Delhi to Muzaffarpur(bihar) during 2009 . I surrended the pre paid connection Aug. 2009 After lapse of one year neither any communication nor security money refundeed to me till date. It is therefore requested kundly arrange to refund my secuity money at the earliest.

Yours

DEV KUMAR
H.NO. 199/6 Friends Enclave
S.P. Road, Nangloi
Delhi-110086
e-mail- [protected]@rediffmail.com
mobile no. [protected]

service to my number is worest their is no signal frequently and always their will be interuption with the service and main billing is worst they wont sent detail bills my mobile no is [protected]

hello sir,
I m quite surprized to recieve daily a message that says " Dear customer, An amount of Rs 1 has been deducted from your account towars SMS to special 4 digit number" . but i didnt send a single message to the special 4 digits.
my no. is [protected].
even customer care is not sorting the problem.

Dear sarvice man,
we have been useing of Mob no . [protected] this rechared on 18/08/08 Rs.150 We give tock time RS150, no use this phone after chackout balance Rs.98.3.
Why less Rs.51.7, we not activet any your other sarvice.
please give our rs51.7 not accepted any reason

my idea prepaid no is [protected]. on 27augst my sim doesn't work. pls restart this sim. i dont know why my sim doesnt work . t

Sir,
i wont to deactive std three month offer . I recharge 33 to activate it please send me mail to sugest how to deactive by sms.

My idea number is [protected]. I want to transfer this no to my friends. First I had deposited 2749 my id proof, photo and no objection application with my friend's id proof and photo on my idea showroom in nit Faridabad . Next day I got a communication id 75480121. Next day I received a call from verification department. She asked the owner of this no and address but call was disconnected. After one day I talked with Mr. arpit the team leader he told me wait for seven days this is the processing time for name transfer. Then I called in customer care on 359 your senior team leader told that your companies don’t have name transfer facility. Other company like airtel, vodafone have name transfer facility. Now I want to know that may transfer my no to my friend or I closed my no.



NARESH VERNMA

i am receiving unnecessary call from idea, i dont want any marketing calls at all or i will file a case aganist idea

ON 27th, may i got massage"DEAR CUSTOMER, Ur OG & IO calls will be barred today as documents are not submitted by u . kindly submitt the valid d, ments at the earliest to avail uniterrup. so on 28th may i submitted the same to ur autherised dealer SHREE GANPATI, GOLE MKT, CENTERAL TOWN JALANDHAR. BUT TO REGRET TO inform u that till this time i have not getting the services. so do needful .

Idea Prepaid — barred no.

my no is [protected], all the d, ments submitted, till my no is barred.D, MENTS submitted at sree ganpati, central town jalandhar.

we stay in hyderabad in vidyanagar area near deshmukh hosptl...in our house nearly 10 people are using idea sim cards..we r not having proper signal since 3 months...and even costomercare people are not receiving us proprely, we hav compland many times, thet said that dere iz a problem in tower so it takes 2-3months...but it is 3rd month running rite now what we have to do...we can not even receive calls and we cant dial to others...how many months its going to take longer...this iz not fare...please solve our problem soon...dese sim cards are very important to us...so i[censored] people can solve dis problm soon v'll be in idea or else v are going to change to someother cards...d alredy v are using airtel as v dnt hav signal in our area...as a second phone

To



The Manazer
Idea agency
delhi and chndighar


dear sir/madam


Am very upset to idea incorrect chrgs cutting. i have rechrg with 50r.s and u cut 25 rs. for sms pack, and 15 rs. chrgs u have cut i don.t know . yesterday i rechrg with 25. sms pack . and 20r.s rechrg u cut my money again and again. and now my blance is 2rs. something. why u cut this chrgs. ihave no any call .
my smsm alredy free. soo why u cut my chrg



with rgds
Mandeep verma
[protected]

Respected Sir,


I have three number's of idea two numbers from U.P. & one is jalandher
but i could not recharge the jalandher number from outher state. but outher U.P. numbers
i can recharge any where. why ???????????????

Today i have got a call from idea for masti/fundo service. in this call they often asked to press any number like 1, 2, 3... But today without pressing any key at last they told that your masti/ fundo services activated than a maassege comes that Rs.1 is deducted for musti/fundo service. even without my concern they started this service by their own. it is bad and i wanna stop this masti/fundo service right now.

sir
my mobile phone this ([protected]) misplace last month and complanint in polic station and taken the dublicat sim in kalka idea showroom but my N0 not actvate last three dayes then i come back idea showroom . This persion saying your sim not ok then i recived second sim and wate 48 houre but my sim not actvate till date .I have many time contect idea custumer care and idea local offic kalka and idea B. P. O Mr Shegal and many time write mail in idea custmer care but not responce till date so please request to you resole the my problem

sudhir kumar
[protected]

My Card has been disconnected you

Idea Prepaid — NUMBER BARED WITHOUT INFORMING

Hi ,

Today on 18sep09 I didnt recieved recieve a call from anyone but suddenly my sim goes fail its doesnt semms to be working i went to shop as it was showing registration failed so the person informed me that its regarding some id proof which they want .I do subit all verification at the time of purchasing my sim yoy should let your customer know before you do all these things.
my number is [protected] i m staying in noida please get my sim started again ASAP.

My phone with no. [protected] is barred. i dont know reason behind it n for d same i havent got any communication from IDEA. I am using this no. from past 5-6 yrs n i have provided all valid documents . Last time 3 months back during verification i have submitted all valid documents. Plz let me know reason behind barring my no,
Thanks

my outgoing service has been bared since i have balance of rs. 150/so plz. tel me the reason.

My IDEA prepaid number is [protected]
I was out of station and did not use it for 4 months.
When I came back I topped up my account. The topup was successful but my account is yet barred. Money coming in always welcome even if you do not give any service. Who owns IDEA, can I get his number please because sending emails to customer care. thanks

[protected], I M QUITE SURPRISED WHAT KIND OF SERVICE TO PROVIDE TO CUSTOMER. LAST 15 DAYS I HAVE CALLED THE CUSTOMER CARE FOR DEACTIVE THE MASTI/FANDU SERVICE AGAIN & AGAIN (2, 3 TIMES) . EVERY TIME THEY TOLD ME YOUR SERVICE IS DEACTIVED IN 24 TO 48 HRS. & YOUR REQUEST IS FORWORD. WHEN I MAKED THE CONFERMATION CALL IN CUST. CARE FOR DEACTIVATION(masti/fandu service) every time he says me some technical problem in our system So your service not deactivate & again take the request to deactivate this. BUT THE PROBLEM IS STILL SAME . THIS SERVICE IS NOT DEACTIVE YET.
10 rs. deduct again & again in a week

VERY BULLSHEET SERVICE.

i am really very upset. NOW I M CHANGE THE CONNECTION GOING TO AIRTEL.

my mobile phone this ([protected]) misplace last five days and complanint in polic station and taken the dublicat sim in laxminager idea showroom but my N0 is other id. so please request to you resole the my problem

contact no [protected]

outgoing of my number [protected] is unabled but incoming is working.
so please solve my problem...

Dear Sir,

My No. [protected]
I am using idea (Spice) no. from 4-5 years. from few days my outgoing & incoming are barred, but i dont know the reason for that, even i m not to call to the customer care no. also. So please resole my problem.

Santhosh,
[protected]

sef

DEAR SIR/MADAM, TODAY I HAVE RECHARGED MY IDEA NO. [protected] BY RS. 45/- FOR SMS PACK. NOW I HAVE SENT ALMOST 150 SMS. RS 0.60 PER SMS BEYOND 100 SMS HAS BEEN DEDUCTED. I WANT TO KNOW THE REASON.
GURDEEP SINGH SOHAL LDC
PUBLIC WORKS DEPARTMENT
SI & QC DIVISION
HANUMANGARH (RAJASTHAN)

My cell one connection bearing no [protected] changed on portability on 16/07/2012 along with proper id proof nearest my idea dealer at proddatur, kadapa district in this connection customer services recently my barred o/g and i/c due to reasion not received your documents, so iam also resubmitted to the dealer of ideacelluar at proddatur on 14/08/2012 application ackondgment no 890995 dt14/08/2012. but till to the time my sim was not worked properly due to it is very difficutly to attend the regular duties for communication.hence i request you to check the my documents and release my sim immedialtly as urgent.

i need a address of this no:[protected]
plz help me any one ...

I have recharged rs-60/ on 09/02/2013 to my no-[protected] through mobikwik but not received balance till date

Dear Sir,

Please remove request of mobile no [protected].

My self Asis Mitra ( Kolkata -700037 ) I am using the idea power prepaid no is [protected] and [protected] but most of the day its shows emergency call and found no tower / connectivity, you are spending large amount of money in advertisement to attract new customer but not service. Please acknowledge and rectify the system and be a No1 in service provider through work.

my number is [protected] is barred list
but total bill also paid

My idea prepaid mo: no.:[protected]
i have purchesd the week ago but last a week i did not use it .My balance is rs.37
and i have also 50mb net so please continue my bared sim

I have not recharge my number since 3 month and my number is barred

How can I restart the same number
[protected]

Dear Sir /Mam,
My IDEA prepaid number [protected] was being used since a long back, from last more than 7 years. But suddenly from last 3days, it is not in working condition, and is showing switched off during any incoming call. Kindly resolve the problem, and let me know if you require any document to restart my idea sim [protected].

thanks and regards
Payodhar bhardwaj

I disagree. I appreciate the Idea Service. Mobile No. [protected]

DEAR
SIR
I AM CALLING TO CUSTOMER CARE FROM 1 MONTH AND TELLING THEM THAT PLZ DEACTIVATED MY SERVICE WHICH IS ACTIVATED WITHOUT MY PERMISSION MY PROBLEM IS AUTOMATICALLY MY SERVICES ACTIVATED WITHOUT MY PERMISSION U CAN CHECK FROM YOUR COMPUTER THAT I AM CALLING FROM 1 MONTH MY SERVICES THEY R NOT CLOSING THERE R 2 TU 3 SERVICES ACTIVATED WITHOUT ANY REASON I AM NOT RECHARGE MY MOBILE ALSO BECAUSE THEY AGAIN ACTIVATED MY SAME SERVICES, SIR THIS MY LAST AND FINAL CALL U OTHERWISE I WILL NOT RECHARGE MY MOBILE ALSO, AND I WILL TAKE ANOTHER NO OF ANY OTHER COMPANY OR U CAN TALK WITH ME PLZ HELP ME MY MOBILE NO IS [protected]
MY NAME IS SAHIL AND MY LAST RECHARGE IS RS 50 AND MY ADDRESS IS D-11, HOUSE NO 40 SEC 8

i am so depressed from idea. till it was spice it was good. i got a msg from cc that free national sms have been removed from existing sms packs... how can you do this with your old custmr...? cc said k you dont have any service that 2000 national sms in 80 rs...
this service was activated from the activation day of my number... can you please tell me that what the hell is happening????????????????//

I have tried most of the operators of atlest a year each (including AIRTEL, BPL, RELIANCE, TATA, TRUMP and now VODAFONE). each and every operator has some or the other problems and customer care is not intrested or doesnt know the solution of our problems.

IDEA postpaid connection — mention wrong detail on their system

sir,
I Rakesh verma .i buy a new idea postpaid connection before five days .my name is rakesh verma .but system of idea cellular they mention their rakesh.I request custmer care more than 3 times but they dont take any action.MY NO IS [protected]
RAKESH VERMA
[protected]@LIVE.IN

there was a normal call which was attended by me and then i came to know that this is a promotional call recorded voce mail from idea, offering coller tunes. as i did not need that service, i disconnected the call. later on i got a message saying that you have opted for coller tunes and soo it will be activated.Then i rang up to idea customer care (Mr Ankush) and informed the same to him. He told me, you will have to run this service for atleast one month.

As i don' t want this service and there was none of my fault. i request you to do the needful.

my details is as follows:

phone no. [protected] (postpaid)

hhhhhh

Sir,


i am using idea network in kerala(ernakulam, piravom). here
speed is too slow and can't able to use. here every one changing the
network because of the low speed. whether i want to wait or change the
connection? u r going to loose lot of customers including me i[censored] will
not increase the speed.

[protected] aplod karne ke liye diya tha lekin nahi huaa

idea is the worst operator .. all over of all the operators ... i went to idea stop which is in rajouri garden
want to just replace my idea sim card which was stolen ... but really i dont like the way they talk they people were just so unprofessional .. one sardar guy was setting there at that time was even very abbussive to me ...M not having any problem with my issue but there cust services is worst .. they denied to replace my sim due to x y z reason i dont care but when i m asking the reason they are just saying no reason in this .. i asked him is this the cust service they said just make a complaint on it ... nd even all the executive setting on that store providing pathetic services ... idea peoples are the robbers i suggest dont take idea to u all ...

i transfer my prepaid number to postpaid on 11/05/2009 at 10:40 am.
thay told me your no. is activatied in 72hrs. but till today 15/05/09 no response from ideacare.
And all verification complete on 12.05.09 at 8:30am by me.

hi.

i am using idea service in delhi and i am pay the bill 1000.73 by hdfc bank online but my a/c is not activted.i make the call many times in call center but get any respoce MHDF-[protected] REF NO IS[protected] PLS HELP...

i have taken a idea post paid connection but still after 6 days they didn't give me my no. and i don't know when they will start my no. i have already submmited all documents and payments after taken payment they are not doing good behavior with me...please sir help me...my contect no. is [protected]

Enclosed mail is self explainatory and gives you the taste of pain I am going through

Dear Arvind,

Thanks for your support to bring resolution on this long pending issue. Though vide appended mail dated June 10, 2009 you have confirmed to credit my mobile account by Rs.313/- for the number [protected], I have been issued 02 Notices from your office to settle the entire amount of Rs.532/-.

The said notices dated June 10, 2009 are delivered to my residential address yesterday i.e. 17th June 2009. Of the 02 notices raised on me one is from your recovery department and other is from your advocate Mohit Gadkari & Co.

I am quite confused because your appended mail states I need to pay only Rs.220/- whereas your Recovery Department & Advocate are claiming for Rs.532/-. Hence need your support in knowing what is the final payment due from my side? If it is a mistake from your recovery department and advocate then please send them the proper communication with a copy to me to avoid further inconvenience.

The waiver given to me is not out of favor but is for the rectification of mistake from your end. This shows clear lapse in the system which results in mere harassment of the customer wherein you impose faulty charges and then send unnecessary communications/notices with the threat legal action for recovery. If this nuisance is not stopped immediately then unfortunately I also need to approach Consumer Forum.

Appreciate your prompt response.

Thanks
Bhalchandra Bhogate

[protected][protected][protected][protected]
From: Care Mumbai [mailto:care.[protected]@idea.adityabirla.com]
Sent: Wednesday, June 10, 2009 9:03 AM
To: Bhogate, Bhalchandra
Subject: Final Demand Letter for Overdue Amount Against O/s of A/c ID: 1.11076186

Dear Mr. Bhogate,

Thank you for writing to Idea Cellular Ltd.

With reference to your email and our telephonic conversation on [protected], we would like to inform you that the necessary waiver Rs. 313 will be credited in your idea account shortly for the mobile number [protected].

We regret the inconvenience caused to you.

We would like to be associated with you in future.

Regards,
Arvind Joshi
Customer Care
Idea Cellular Ltd.

In case you require any further assistance, please:

1. Call the toll free number 12345, available only from your Idea mobile, anywhere across India.
2. Call at [protected], in case you are not using an Idea connection (not a toll free number).
3. Write us at care.[protected]@idea.adityabirla.com
[protected][protected][protected][protected]

From: Bhogate, Bhalchandra
Sent: Friday, May 29, 2009 9:24 AM
To: Care Mumbai
Subject: Final Demand Letter for Overdue Amount Against O/s of A/c ID: 1.11076186
Importance: High

Dear Sir / Madam,

This is with references to subject demand letter No. Idea/Mum/FDL/0705-1/F[protected] dated 22nd May 2009. Vide this said demand note you have raised demand of Rs. 531.80 on the undersigned Postpaid customer of Idea Cellular services (Number [protected]).

Appended is the response sent from Office Email ID to your demand letter;

In the said Demand letter it is mentioned that the services for the mobile number [protected] are stopped. I am happy to hear this but this could have done 4 months back when I had personally visited to your kiosk at Bhandup – Mumbai (the only service station near to my residence). I went there with the written request to deactivate my number because I was not getting proper network connectivity at my residence at Vikhroli. Your executive there refused to accept the written request and informed me to fill in the deactivation form. On her request I had asked for the deactivation form but I was told that the forms were out of stock. Then again after 02 working days I went to said kiosk but that time also the forms were not available. Hence I had requested your executive to at least accept the deactivation request letter duly signed by me but my request was again forfeited. When I procured the connection that time person from the same service center personally visited my residence to collect address proof with the SIM card but the same type of service was not given when I raised the request for deactivation.

After completion of billing period in the next month you had raised an invoice for the rental which I had not paid. On overdue of payment I got a call from your call center on the alternate number ([protected]) requesting to settle the outstanding. On this call I had informed the above incidence wherein I was not being given the deactivation form at your Kiosk. The call was ended with no satisfactory outcome.

Next month again one more invoice was furnished (that was for 02 months rentals alongwith interest on overdue payment) and I had not paid the same as well. On overdue again I got a call from your call center on my alternate number for settlement of outstanding dues. With the great patience I had re-explained the whole mistry and the call was ended with the confirmation that the incidence briefed by me would be communicated to the senior authorities. From that day I had neither received any phone call nor invoice.

In your demand letter it is mentioned that “on personal visit from your representative” I have not settled the claim which is not false because till time no one from Idea Cellular Services met me to recover so called unreasonable outstanding claim.

Yesterday i.e. 28th of May 2009, I had received the demand letter issued from your recovery department with the threat to take legal action against me if the dues are not settled within seven days. Please note I had requested your several executives to deactivate my services but nobody helped me to do so and hence I myself had stopped using your services the same can be checked from your system.

I am ready to pay one month rental & service tax thereon for the services which are not availed by me but not going to accept the forcefully levied incorrect charge of Rs.531.80. Here the mistake is not of mine but still I am ready to accept the charge for one month rental to kill this prolonged issue.

Even after my willingness to settle your unreasonable dues partially if I have been forced to make full payment then I have no option but to raise this issue with consumer forum and local authorities.

I will be happy to see a quick response on this which will help me to do the needful (either make the payment of one month rental with service tax or raise this issue with consumer forum).

Thanks & Regards

Bhalchandra Bhogate

I too agree with all the above mentions of bad customer service and unfriendly customer attitude of Idea. Aditya Birla Group who owns the company is a big name in the market and the attitude that the workers of Idea will tarnish their image. I have had many other providers services and have not had this sort of experience from Idea apart from Reliance. The rest of the providers are at least trying to provide prompt action on a complaint even if their networks are bad. Being a post paid customer if you have to make an interim payment every 7 days could easily opt to take a pre-paid connection and recharge as and when you need it. I feel that there is no need for a post paid connection if there is a limit on your calling. I can understand if the bills are not paid on time, but this rule has been imposed from the very first day that you have taken the connection. I am not sure if the higher-ups are noticing this blogs and I am sure that if they have, it would open their eyes and take appropriate action against erring customer service agents and officials manning their stores and the help lines.

Today I also came across a cab driver who has a pre paid connection who is not very fluent in English and people at the helpline were mocking at him when he answered in Kannada. I took over the call and explained to them that this person had recharged Rs.60 this week and he has not make calls, but his balance states 0.00. I was told to call back with the validation date ( The next agent who answered the call did not ask for it and was prompt in giving me the details), just to ward off the query. I understood that they have activated Kushwant Jokes, Wakeup Song and Naughty Jokes. I explained to the CSR that the driver does not even know to read and write English and what are the use of these jokes which is charged at Rs.30, Rs.30 and Rs.25 respectively from the last 3 years and did not notice until today that these amounts are being deducted. I was told that a message was sent and he had clicked on okay to activate the services. I requested for a refund of the charges and was very rudely told that it is not possible and that even if I go to any authorities or file a complaint, I will not get a refund as they have proof that these services were activated by the customer. I told them that even if you want to come back to the main screen of the mobile, you press okay and that is not an indication that we are willing to subscribe for their service. I was told then that the terms and conditions that a person signs when taking a connection clearly mentions them. I could not continue with the conversation as I was late for work. The customer service rep that I spoke to was very rude on the phone and when I informed her that I am recording the conversation, I was told that you can do anything and they do not care. God only help them and the company.

My no. [protected] blocked for STDs since last three days. There is no solution to the problem. No body is there to listen till i approach to the court for this silly thing. These operators do not have any fear of leagalities or law enforcement because law is very linient towards them. General people can not afford to spend time in leagal transactions. Spending time on these thing is loss of work and a national loss also. I think 20 to 25% indians remain out of work to spare time for these things only.There is no use of making any system in India. After spending Rs 1000 for annual subscripion i have to run door to door. Even they are not murcifull enough to allot another number for time being so that i can save my business.
I suggest close all customer care centers and give this job to company outlets which are distributing connections. I am sure the customer services will improve. But do not put any customer care center in between.

Hi
My name is Deepti, my complain is why you are cutting 30 rupees from my account as music station
i want to request you stop these service and dont deduct any money from my balance.

I had sent a mail on thursday regarding the detail of the postpaid number but not till now I not received any of the response from the idea company. It just make the customer "FOOL".

Tarun Garg
[protected]

my sim has been lost n its number was [protected] n today we got a new sim and the number is the same one [protected] but it has not yet been activated so i want it to be activated as soon as possible may be by tomorrow morning
and we to dont have any complaint number your customer care numbers dosent work from any other cells.

Idea Cellular — GPRS not upto mark

Daer Concern,

i am user of GPRS service of Idea cellular services. i am facing lot of problem like. depite of having full network on my phone i m unable to access net with full speed. and many times it not even get connected to net showing message. connection is ended by remote machine.

due to this i have faces many financial as well as mental harm.

regards
Arvind Singh Mann
[protected]

Hi,
I have a similar problem, idea is cheating innocent customers, I have called the customer service to enquire about the GPRS information and never gave consent to connect this service, to my surprise I recieved a message that its activated, and they were charging Rs 25 per day, Instead of calling then to revert my amout I called them to get me the settings so that I ll do a trial for a day but the useless guys overthere took almost 48 hours and half a dozen of calls to get me the settings and I was surprised with speed of the internet, I called them to immediately cancel and also informed them that this was not activated without my consent and ask them to look into this matter.

Its been more than a week now they still keep on charge Rs 25 randomly and when I call them the only irritating word I alway hear is " I am sorry sir but I want help you ... " well I am frustrated with calling them to cancel and revoke the amount which they are unnecesarily charging me.

Some one please guide me so that I can take up this cheating case to the authorities.

i have taken a postpaid idea sim and i paied 500 rupees for that, at17/09/2009
they told me that it will start with in 3 day but it is not work yet .they are also not taking my
phone please solve my problem ti will be the greate work for me
thanks
name =Bhupendra
address= c 410 alpha 1st greater noida
contact no= [protected]

i have taken a postpaid idea sim and i paied 500 rupees for that, at17/09/2009
they told me that it will start with in 3 day but it is not work yet .they are also not taking my
phone please solve my problem .Persiont who are involve this
1)amit kumar contact no([protected])
2)rajesh kumar contact no([protected],[protected]
3)rajesh kumar contact no([protected])
4)sourab kumar contact no([protected])
and all them making me fool
i will be the greate work for me
thanks
name =Bhupendra
address= c 410 alpha 1st greater noida
contact no= [protected]

i have taken a postpaid idea sim and i paied 500 rupees for that, at17/09/2009
they told me that it will start with in 3 day but it is not work yet .they are also not taking my
phone please solve my problem .Persion who are involve this
1)amit kumar contact no([protected])
2)rajesh kumar contact no([protected],[protected]
3)rajesh kumar contact no([protected])
4)sourab kumar contact no([protected])
and all them making me fool
i will be the greate work for me
thanks
name =Bhupendra
address= c 410 alpha 1st greater noida
contact no= [protected]

Hi all,

Can some senior person handle my case, activate my plan from 1st Oct, I will not pay for 25 days, after 1st Oct onwards . Also let me know is there any one time charge for changing the plan .

can person respond to my letter with some history of what I have been trying ?

IS there some body responsible who can call me & understand my problem, In case you cant do any thing stop my telephone service but I will not pay additional this is final & take you guys to court, I have very clearly mentioned I needed to change my plan as was told to me by your call centre then you people came up & said that there is no plan for 149 & there is only plan of T747 which I immediately agreed but you people are still playing Ping Pong with me .

I am not able to understand this why so much of carelessness by Idea ?, I will post all my communication to aditya Birla Group Chairman & ask Him why you people are behaving like this ?

Is it as per your corporate Governance or sheer negligence.

Regards

Nitin

Hi,

Would like to inform to everyone that Idea services are third class poor. There is no customer services. These use to keep customer on hold for hours with any reason and whenever they want the disconnected the line even.These people are madar chodd bhaan ke land request you everyone never go for idea post paid services even any services.

i stay in durg from past 6 yrs i m using idea sim ...previously i had prepaid connection...but 3 months back i was conyinuously calld up by d idea ppl for d activation of a new offer wer i wll be trasferd to a postpaid connection ...i was been said by them dat der wll no tax n i can get my prepaid connection wid my same old no. aftr 1 month if i wanted... i accepted d offer n my prepaid was converted to postpaid but den i was not satisfied but dey keep on convincing me to skick on dat...n now i wanted my prepaid connection back wid my same no. ...dis idea ppl in durg dey r delaying it without any reason..dis is creating inconviniece to me i submitted all d documents on 9th dec watever dey askd.n my prepais connection was about to start within 24hrs n now till date wenever i m goin to idea offc i m been asked to wait for another day.i been a brand loyal to idea but dis kind of response frm ur ppl is not expected.i request u to see to it.

my number [protected] i want pripaid connection but company not giveit & do my number invelid. I have loss if company not start with prepaid connection i go to counjumer court. I agree ph bil & other prociding only in mathura.

my mobile no is [protected] and my name is sanjay raicha, i have not recd bill from last 6 month .after so mamy time i was told to helpdesk but still i am not getting bills. secondly i want to know what gprs plan is actvat

idea adityabirla group of company — waiver of gprs usage

by mistake i used my sim card for netsetter instead of the new sim card provided to me i used for 3 hours and idea is charging me 4000 rupee when wrote an email a person calling me does not understand the customer query and has we cannot help you its according to the rules what kind of a rule is this you people do not uderstand customer situation

consumer forum please take action against idea

arvind joshi chor hai idea company bhi chor hai arvind joshi murda bad

sir,
iam vikas from bhopal iused prepaid no. last five years now i convert to postpaid no.but company without inform me temperlery on hold my no. reasons address proof is not ok. i submit 3 times address proof and verification only one time that time iam in office iam alone and that time was lock my home .they report send the company that home was permanentaly lock and not my home .italk the nodle manager Ms komal she wrongly commentment she disguide me misbehaviour me, she said me verification is not proper .so, again FI TEAM confirm verify ur address and u go ur home that time .so, that time i go my home and wait the fi team but no boby come my home and i try to talk komal but she dont pick my phone i contact to retalil office but they have no knowledge and said contact to company .sir, now iam very tired what i do idont want to complaint anyboby iwant to start my no.plzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz...⇄

idea is very bed company in Hindi idea is `LOOTERA`
ravi udaipur

You are requested to correct the billing address of my mobile number( [protected])
P-4/78, Sulatan Puri Near Bus Terminal New Delhi-110086.

Idea Prepaid — gprs

hi this is kunal i have problem with gprs of idea i have talked many time with executive to deactivate my gprs 20 plan but they didnt deactivate it so fare and 20 rupees are getting detected from my prepaid account
i want to deactivate this service and want to get my fund back

Dear idea.
Request you to activate my 98rs plan on my no
[protected].
Before it was activated on my no.but due to no use it was
Disconnected by ur side.
Ao pls activate it.
I expect poaitive result from your side.

Idea Cellular — DOING WITHOUT PERMISSION

HI
My name is Sachin Kumar & My number is [protected] . I have to closed my 2 & half year nuber due to poor service of Idea. I said to idea to close my connection & refund my security on 11 th may but on 10th june i visited to Idea showroom where is security as it is not adjusted in my bill. Then what they did they applied for my security on their own on the same day without even telling me. then i talk to their customer care executive he said that u have applied for your security today, When i visit their showroom in the evening that why you applied on today then they said u came & shouting on us thats why we applied for your security. Then again I said that why you applied while i never gave any instruction to you then what did? They cancelled my request of security.
what is goin on in idea
They can do anything they want my request to all the consumer kindly check their bills while paying them as i never do
They can do what ever with your request
They can do anything in your accounts on theri own
Sachin kumar
[protected]

respected sir
29th sepetember2009 ko maine 30 ka recharge karwaya tha us din maine company se kisi bhi tara k offer k activation k liye request nahi kiya tha lekin company ne mer 15 ka balance deduct kar diya aur customer care k taraf se mujhe bilkul bhi response nahi mil raha hai. jiske wajah se mai idea cellurlar se kafi dukhi hoon. please mera balances phir se credit kar do

respected sir
my name is shagir shaikh.
my mobile no is [protected]
29th sepetember2009 ko maine Rs 30 ka recharge karwaya tha us din maine company se kisi bhi tara k offer k activation k liye request nahi kiya tha lekin company ne mera Rs 15 ka balance deduct kar diya aur customer care k taraf se mujhe bilkul bhi response nahi mil raha hai. jiske wajah se mai idea cellurlar se kafi dukhi hoon. please mera balances phir se credit kar do

Idea mobile sevice very poor customer care also.

Dear Sir/ Madam

I am not an Idea Cell user but i am getting frustrated by the user of mobile no. [protected] this person is messeaging me on my no. and i have told him or her that kindly don't message me my sending him or her sms the but still the person is not listing after that i have made him several calls but the person have not receive my calls and switch Off his or her mobile. So i request you to kindly take necessary action or i have to take serious step against this number [protected].


Thanks

Idea has very bad service. I had a very bad experience with them when i change my post paid connnection to pre paid connection. Even though i provided all the documents asked by there service center and cleared all outstanding balance they have barred my serivce. No out going & incomming. Still as of now they haven;t restored my conncetion . I wrote their customer service also but no response till date. Bull sheet service by this idea cellular.

respeted sir
i anish
i, m a idea retailer in koovappaly kottayam district and i have some problem in my idea dealer pls conact in my cel [protected] or pls send cel no: idea teritary manger in kotayam district its veri urgent

I had being using the idea cell no for the past 2 ys lot o[censored]nwanted calls from idea customer care example advt from the cos make our life pathetic .

[protected] is disturbing me ...
So pls mail me his full address...
I[censored] do so i'll be very thankfull to u...

The most poor "mobile phone customer care service" in kerala is Idea Care.

I got an offer sms from Idea last 29th (29/04/2009) showing Rs 62 idea to idea calls are free with a validity of 10 days with Rs 100 flexi recharge. and the idea to idea calls will be credited in 48 Hrs..

I made the Rs 100 Flexi recharge in the same day...I didn't get the offer even after 60 Hrs...

I registered a complaint on 1st May 2009, They told the problem ill be solved in 48 Hrs
They didn't take any action
I called The Idea Care on 3rd May 2009, Complaint is renewed...
again called on 6th May 2009... as usual complaint is renewd, and informed me that it will be solved before 11th May 10am
...
And still they are extending the time from 11th May to 12th, from 12th to 13th...

Finally I take a dicision that ------ I'll never recharge for an Idea offer again...

grown big so that they don't care

I am not an Idea Cell user but i am getting frustrated by the user of mobile no. [protected] this person is messeaging on my sister's no. and i have made him several calls but the person have not receive my calls and switch Off his or her mobile. So i request you to kindly take necessary action or i have to take serious step against this number [protected].
My no [protected]

call charge is deducted frequently without getting connected to the isd no. Yesterday i lost 45rs without call..do some neccssary arrangement to solve this problem..Anil

Idea Cellular — unsatisfactory service & reply

I had changed my VODAFONE number [protected] to IDEA and got activated on 7 th Feb 2011. For the first 4/5 days i was not able to get balance on my mobile. But on 12.02.2011 i noticed the balance reduced to Rs 2.00 .On the same day I contacted IDEA Copliant number 198 and tried to lodge the complaint. But the man attended said he will not register any complant and I may cll 12345 ,
I told him that this number 12345 is not toll free and charges will be deducted from my account. He repeateadlly told me to dial 12345.
In this way I am not at all satsfied about the services of IDEA .When I demanded perticulars of my call for which charges are deducted he did not gave me any perticulars.The call deatils are call made on 12.02.2011 at 02.22 pm and ended for 00.09.01 .
My mobile nbr is [protected] & [protected]
my emialid is [protected]@ymail.com
and land line nbr is [protected]
Hope a single line of reply will be communicated to me and my complaint will be attended too.
Kshirsagar S N Ahmednagar

Dear Sir.

I am an idea user and yesterday accidently some sort of scratches occurred to my idea sim card. I am unable to use the sim and I need the same number. Please inform me the procedure to retain my old number. I am located in alleppey Dist. Kerala.

I filled the form for getting myself converted from prepaid to post paid on 25th Dec, 2008, made the payment by cheque which was cleared on 27th Dec, 2008, but still the connection has not been converted, though i was assured that as soon as your verification is done and cheque is cleared your connection will be activated. My cell no. is [protected].
The executive who sold me the connection (Mr. Ashish) is not answering the call on [protected].
If you will not help me out, unwillingly i will have to go to consumer court.

Dear Concerned,

I am using an IDEA Pre Paid Connection "[protected]"

NOTE: Well ! This is not a Complain... But... An URGENT REQUEST CALL

My Identity: I am working with VIPUL GROUP in the Capacity of VICE PRESIDENT

I would like to convert this Connection into Post Paid... Immediately...

Reason being... I travel exyensively... and hence due to being on Roaming Constantly, I end up finoshing my Balance very frequently... and getting Re-Charged Every Day, becomes quite Inconvenience for me...

Presently, I am travelling in the State of Gujarat...

Before leaving for Ahmadabad on 5th JAN 2009, I got my IDEA Mobile Charged for Rs.444/- and currently left with a Balance of Rs.250/- Only...

Ypu are Requested to advise me for Converting this IDEA Pre Paid Connection into a POST PAID... Immediately...

Please do the Needfull... URGENTLY...

Dear,
I prachase idea post paid plan dated 3.1.09 for (ITBL Telecom Pvt ltd Idea) this conection i got a gife copen ( Holiday Package) in Goa, Haridwar, Shila manali dalhouise, and Chail I want to boking my Holiday package in Shimla for 23.2.2009 to 24.2.2009 Two days in Shimla Hotel Shingar Please give the status in My Email id [protected]@yahoo.co.in or My phone No.[protected]

Idea coustomer
surender Kumar
Cannaught Place
Parliament Street
Phone No [protected]
New Phone No. [protected]

Pl. start DND on my No.[protected]

I had not acitvated any GPRS Option at all, they are cutting my 20 rs per day for same without informing abt there charges and GPRS activation, and it was activated on 9th may 09 as per customer care person and today is 24 may 09, i had not messsage regarding it and not opted for it, this is totally cheating by seeing this i am totally unsatisfied and i had 3 idea connection right now, but sorry i will disable all 3 very soon, now they told me to deactivate by messaging Deactnet20 which was not given to me forcefully

i am also fedup of there idea call and messages .kindly dont misuse charges ok, i will also take serious action abt this, i have net at my home, office and even have usb modem with me y should i opt for it, If i had taken this action i will accept it and taken use of it, even i am not known abt this activation
hing
sorry if such telcom companies doing such cheap things
my refrence no is 77439433

i want to activate my no pls activate my number & number is [protected]

SIR

I have a complaint against ITBL TELECOM PVT.LTD. I have purchased my idea postpaid addon no. from your DSA ITBL TELECOM PVT.LTD.
on behalf of my previous no.[protected].
On 20th october/09 i recieved a call from ITBL, they are offering me the add-on connection with the offers like free travel package, free voilet etc.
which i regretted because i already have the two connection. but after that they promise me to give the good mobile number. from the pool of numbers i have selected[protected], which is good at such a promising cost .so, i blocked the number.
After that there executive abhimanyu came to my house at appointed time to complete the formallities, and at that time also before giving the money, i rechecked my number which is blocked for me. so he (abhimanyu) again called the concerned senior to confirm me the number. so he says yes you will get the same number.

Now, it's 26th october/09 and my number is not activated till date. after a no. of calls, now they are saying that this number is on waiting, some body says that this is a gold number,
somebody says your request is on processing stage.
I also made complaint at ILBL with complaint no[protected] to rajiv) and[protected] to kusum) but have'nt recieved single call back.

Now the issue is that i gave the amount of Rs : 250 on the basis that iwill get the desired number but now they are harassing me by saying that the number will not be the same.
They have charged Rs 250 and on sixth day, no service is being paid . They give false promises to have customer in there net and after recieving the amount they tell the reality behind.

please take the strict action against this false company otherwise i will go to consumer court.

waiting for your fast response and action. sim number of addon connection purchased on :20th/oct/09 is[protected]

thanking you
simarbir singh
[protected]
new delhi

ICICI — postpaid connection convert into prepaid

Dear sir/madam,

I request you to my vodafone postpaid convert into prepaid i have two vodafone phone connection sametime financial problems are ther so kindly my Number is [protected] change into prepaid


yours faithfully
Thankingyou,

Durgaprasad

Dear Concern,
I have lost my cell phone on the 30-Nov-09.i was using the post paid coonection of idea with the number of +01-[protected]. i am requesting you to kindly block my sim number as soon as possibel.

please do the needful asap.

regards
Taruna.
+91-[protected]
[protected]@rediffmail.com

Dear Sir / Madam,

I am Idea postpaid sim user from last 7 month. Due to my need for another sim card i have contact with your idea office at shivajinager, pune branch - Gurukrupa Communication . I have give requsition from 1st dec 09 & i have contine follow up with Miss Mitali, Mr. Sachin, Mrs.Jyoti Kakade. but it is very very unfortunate or ideas service that up to till date my sim is not activted. Even though i have submeet 3 times my all documents & many times reminders to all above mention persons but no used. From gurukrupa i have recuived following sim card -

Mobile No. [protected]
Sim Card No.[protected]

They have also charge Rs. 250/- for this.
So sir please look in to matter on most priority basis . Only due to this few persons improper working Ideas name getting down.
Hope i will get reply soon.
Regards :

Ravi Dhage ( [protected] )

Dear Sir Madam,

I want to inform you that I was using Postpaid Idea mobile No. [protected] from a long time on the ID proof of my father named Sh. Surender Pal Singh under Govt. Employee Scheme of Rs. 999/- for three years incoming with 50 local sms free per month. And this plan is going to expire on end of July, 2009.

I have convert the same no. from Post Paid to Prepaid on 15.07.2009 and pay Rs. 25/- in cash vide your Receipt No. RNM[protected] Dtd. 15.07.2009 at your Idea Showroom, C-7, Fateh Nagar, Jail Road, New Delhi

I have recd. your Inv. No. [protected] Dtd. 10.07.2009 of Rs. 1123.74, which includes advance rental of next 3 months of Rs. 999/-. I register my this Idea No. in ICICI Visa Bill pay service from a long time and the payment directly pay by ICICI to Idea of full invoice value and the same amount I paid to ICICI Bank.

Ms. Reema from your Idea Fateh Nagar showroom inform me on the phone at the time of converting my no. from post paid to pre paid that Idea will return the extra amount to me which I pay to Idea against above bill. She also inform me that the same was adjusted in your August, 2009 bill, but till now I have not recd. any amount for the same from your end.

If you need any clarification, pls. let us know.

Await your favourable response.


Regards,
Arvinder Singh
[protected]

Idea cellular / post paid service — Problem in idea cellular postpaid service

Hi,

This is Dharmesh Kathrani, I have idea post paid connetion [ Cell No - [protected] ], I have this connection since 3 years, I have changed my residence from viman-nagar to kharadi [ Pune ] in September, after changed my address I am facing issue with idea service [ I am not getting network ], I called to idea customer care service 2-3 times but they are not responding me properly, every time i get same response it will solve the issue, but there was no action taken from their side but they charged rent every month for this postpaid connection without network, So I am requesting you could you please take necessary action.

Thanks in advance.

Regards,
Dharmesh Kathrani
[protected] / [protected].

Hi,

This is Naresh, I have post paid connection (Cell No. [protected]) I am using this number from last 10 years. I got heavy bill and it is showing 3g data usage which was not used by me. It is showing data usage of more than 700MB in a span of 27 Minutes. One time it is showing 256MB in 7 Seconds. bill dated 14th Aug 2014.
When I try to raise a complaint to [protected]@idea.adityabirla.com and made number of call to call center no response from either side.
Idea customer care service is worst, no one take responsibility to clarify the issue.

Regards,
Naresh
[protected]

respected sir,

i had purchased a new idea prepaid no [protected] last week(7 days ago), i had also submitted the id, but till yet the no. is not started.
kindly tell me about delaying in starting a connection.

regards,
ruchi oberoi.
agra(u.p)
india

Connection on hold
I bought an Idea prepaid number [protected] on saturday. The number was working fine on saturday. Since sunday I am unable to make any calls nor can I receive any incoming calls.The shopper, that i got the connection told that he already forward the documents to idea office.I get the message 'Services to this number are temporarily on hold' . The customer care keeps me waiting everytime I call them without giving me any useful information. It is very frustrating . After buying the card and giving number to my friends it is of no use. And the worst is I don't know why it is so. Could the Idea customer service wake up and tell me a good reason ?

dear sir/mam

i want to complain here(bilaspur) idea disttibutor . they
say to every reatiler (kam sa kam 1000 ki flaxy hogi issa kam ki nahi hogi. ab aap hi bathiya jiski capcity 1000 ki nahi ha kassa flaxy karvaa saktha ha.)
plz do any action.

thanku
regards
deepak
add-bilaspur
(rampur) up
[protected]

Dear Sir,

Yesterday i called in Idea cellulra.they told to hold me line but i holded till One hour no respnce wa given to me.my number is [protected].

my comlaint was regarding about the dialer tone i never applied for dialer tone not my Boss is litarly scolliding me.


Plz get it resolved.

i
love
you

I am having prepaid connection No. [protected] on 20.2.2009. Because of some reasons I have not paid my first bill amount Rs.147/-. Now, bill for the period 1.3.2009 to 31.3.2009 has been charged Rs.905/-. As I requested I have not received detailed bill for the said amount till date and neither I received bill for the same period at my residential address.Kindly look into the matter as early as possible so I may be able to pay the bill in time and my contact no. will be activated as early as possible.Thanking you.

gprs free

I need GPRS setting.

Connection on hold
I have an Idea prepaid number [protected]. The number was working fine till last week. Since last week I am unable to make any calls nor can I receive any incoming calls. I get the message 'Services to this number are temporarily on hold' . The customer care keeps me waiting everytime I call them but dont get any useful information. It is very frustrating .I really dont know. Could the Idea customer service wake up and tell me a good reason ?

Idea Cellular — OUTGOING SERVICES ON HOLD

Sir,
This is my direct complaint to the IDEA CELLULAR.
I am surrering from the many problems from this company from the time I'd taken this SIM no.[protected]..
But I avoided lets leave aside, but then they keep on holding my outgoing services that too for no cause..& they have no answer for this,everytime they said submit one more copy of documents.

This is third time when services to my no.[protected] has been on hold inspite of submitting my documents 3-4 times when u asked.

Inspite of telling so many times that this is my officia no. & it becomes very difficult when my outgoing is on hold.

It is so disturbing that I've balance in my a/c but I cant make calls that too for no mistake from my side.

Few years back when I took this no.,I'd submittied all the required documents.

Then after sometime again I received SMS for the same & My outgoing services were on hold, then again I submitted all the documents again.Then after 2-3 days of continuous follow-up my services were started.


& this has happened to me 3-times earlier also from now.


This time also I received a SMS to submit all my documents at below mentioned address:-

KC AGENCY,51-OLD AGRAWAL NAGAR,INDORE.

There also I submitted all my documents 3 days back, but then too You ppls hold my outgoing services.


Can U & ur superior explain me why & how U kud do this to me again & again.


Kindly start my services for last time so that I can finish my balance & can take SIM of other company where they dont create problems for me.



With thx & regards

Sharma Dheeraj

[protected]

I have an Idea prepaid number [protected].i went u.s for 3 months..i came back after my visit. i am getting services to this number are temporarly on hold..please help me