Re : Unethical Practice of Idea Cellular Ltd
Respected Sir,
I have a connection of Idea Mobile no. [protected]. I received bill for Rs. 7873.29 and found that the bill is incorrect and include a number of fictitious call. Thereafter, we spoke with one of your executive and he sent settlement letter for Rs. 6500/-- dated[protected] IDEA/DELHI /CDL/6001/1.10491661. Then later, another executive Mr. B. K. soni whose mobile number [protected] had finalized it for Rs. 6000.00 and We paid the same on dated[protected] vide receipt number RNM[protected]. After full and final settlement, we again received a bill of Rs. 1873.29. We were surprised and shocked to get a bill after full payment from our side. Not only that, we started receiving abusive, threatening and torturing calls from the company using foul and harsh language. Above all, the company used worst language possible without knowing whether they are talking young or old. They also, started to call to our friends, family members, relatives, business associated and well wishers and used foul and cheap language which is unethical and below business level and standard. By this way, they are giving us mental tension, making harassing us at any odd hours. We are continuously receiving calls from the said Company through the mobile numbers [protected] - Mr. Puskar Yadav, [protected], [protected], [protected], [protected] etc.
We were literally bugged up and finally decided to send legal notice to them through our lawyer Mr. Gordhan Dass on 17-06-08 vide EMS receipt number SP ED[protected]IN. This was not enough; they again started giving calls in same filthy language format. It shows that they don’t care with country’s law and order.
In view of the above, we request your good office to take appropriate action against Idea Cellular Ltd. Today, we are victim of this and tomorrow it could be multiple. We are thankful and hopeful that we get some sigh of relief from your support and action against Idea Cellular Ltd.
Thanking you and looking forward to hear from you at the earliest.
Yours truly,
Name : Rajat Jain
Address : C/O : Kanwar Lal Jain, H.No. B – 135, Block – A / 2F, Keshav Puram, Near Park, Delhi – 110035 Phone : [protected], 27393868
Aug 14, 2020
Complaint marked as Resolved
During Oct'08 month, on 28th Oct. (Dipawali Day), I sent @280 SMS, for which IDEA has charged me Rs.280 which is unknown to me and I came to know only after I received the bill.
You are requested to correct my bill accordingly.
Regards,