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Idea Cellular Complaints & Reviews

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Updated: Feb 25, 2025
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R
Raushan Kumar
Jul 10, 2008
Resolved
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Got call from idea customer care and he explained a plan which i was not interested for, but he sent a guy to collect the document, but since i was not interested for that plan, i didnot take that. Now that customer care representative called and talked in abusive language.
Aug 14, 2020
Complaint marked as Resolved 

Idea — Abusive call

Dear sir,
I request you to block a mobile no of your service which is making abusive calls on my no ,and disturbing us by speaking bad words , the mobile no is [protected] which i am complaing about,they made a call on my home mobile no and abused so i want to stop this problem.
They made a call from the above no on date 25th december 2010 around timing 1:00 to 1:30 pm,on my relince no ,i dont want to revil my own no ,but for your satisfaction you can have a look on their call records on the above date mentioned .
I would be very much greatfull to you for your help and attention.
Thanking You ! Your's faithfully,
An Indian citizen,
U.P. Jhansi.
Dear Customer,

We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no and alternate contact number.

Thanks & Regards,
Idea Cellular!
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    A
    Andrajula Sreenivasulu
    from Mumbai, Maharashtra
    Jul 7, 2008
    Resolved
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    Dear Idea Customer care,

    My name is sreenivasulu, someone stole my mobile Sony Ericsson W810i model from my room, and he calling through my mobile and my number to my friends and my relatives and talking with rubbish language,

    Iam requesting to IDEA CUSTOMER CARE Center, please if any body using outgoing calls through my IMEA NO: Please tell me, my mobile details are:

    NAME: Sony Ericsson W810i

    IMEI NO: [protected]

    SNO: 090585CPLCLV07W24

    MY MOBILE NO: [protected].

    Please help me in this case, because my have lot of contact numbers in my Mobile phone book.

    Thankyou Idea,

    A.Sreenivasulu
    Aug 14, 2020
    Complaint marked as Resolved 

    Idea — thief customer care

    plz call me [protected] my other no [protected] my self supriyo sasmal


    i am angry
    ur idea company big thief

    customer care not given to write to information

    manager also thief

    every system is corrupted

    complain not to follow up
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      M
      manikandan_r
      from Chennai, Tamil Nadu
      Jun 30, 2008
      Resolved
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      Iam using an Idea prepaid connection. During last month, Rs.30 has been deducted from my prepaid account without my knowledge. It happend again today. I had a balance of around Rs. 283 this morning. I made one call after that for 3 minutes. But again Rs. 30 has been deducted from my balance. When i contacted the customer service, (that too ater trying for nearly half an hour), they asked me to call again to get the information. This is really disgusting. The customer service is very poor..
      Aug 13, 2020
      Complaint marked as Resolved 
      dsvaditya canel present idea cellular limited cell:- [protected], i am RC25 advertisement close abidnagar signal
      dsvaditya canel is presence idea advertisement canel abidnagar signal cell [protected]
      dsvaditya canel is presence idea customer care advertisement canel abidnagar signal cell [protected] www.[protected]@yahoo.com

      Idea Cellular — balance deducted without any reason

      i'm a upwest idea subscriber my no is [protected] . five days ago i recharged my number with RS.330 and yesterday i again recharged my number for activating weekly internet service with RS .98 and till yesterday evening i had a balance of RS 209 but suddenly today it deducted to just RS 39 . when i called the customer care they told me dat its due to to downloading but i have downloaded from torrentz which is a free downloading site and the reason for deduction is not justified .the customer care executive gave me the time of 2 days for checking wat's dis ? i'm quite frustrated wid the company's greedy approach of deducting money without any reason a loss of rs 170 is still pinching me but no body is there to listen my grievances.Plz provide me a appropriate reson for deduction of money ! !
      Dear Sir/Madam
      I had purchased a cell phone from the mobile srore Kukatpally.As a complementory they gave me free lifetime idea prepaid card ([protected]). Also i had purchased additional card for my spouse. Both cards were activated after paying Rs 47 each. The card were deactivated since 22 june within 8 days after activation for want of documents. Although i had given related documents within 2 days of intimation.Since cards got deactivated I visited daily from 22 to 26 june said store.However i was always replied that card your both card will be activated tomarrow. Hence i called concerned idea official Mr Ravi [protected]. Evenafter 8 days of deactivation neither the mobile store nor Idea cellular ltd taken care of customers.

      Have a nice time

      Regards
      Dr Suresh Dagade
      The worst ever identified service provider is "IDEA"... ha... what an idea of the subscriber to user this useless service. Its such a horrible Service provider which doesn't really stick on to their commitment provided to Prepaid card. I happened to top up through web services and not just once but every time I topup, I regret with the a thought of a Bad Idea to have gone for IDEA Serices.. It takes more than 24 hours to topup and best part is the so called "Team Leaders of the Call Centre"... wow... they talk so sweet. They are "Money Eaters"... ha... an Idea can change your life and your pocket too.

      Please mind you... its a bad idea ... if you think you should Walk the talk or talk the walk... with Idea... ha... what a bloody idea.. sir ji...
      hi sir /madam
      my num is [protected] i daily deduction iam in uae rit now i dont no way my bal deduction n cancel my hello tune also plz tel wht happend

      Idea Cellular — Amount deducted without confirmation.

      Hi,

      Myself Maharshi Bhatt having IDEA mobile no. [protected].

      Today I got one sms saying "You have successfully activated Masti Pack for Rs. 10 for 7 days."

      I've never applied for that neither I've pressed any button while receiving any call from Idea. I don't even know what is Masti Pack.

      After trying serveral times, could managed to speak to customer care executive & supervisor. But they are saying they don't have any detail about it so they can't help.

      What should I do now? I am helpless.

      Pls revert ASAP.

      Regards,

      Maharshi Bhatt
      sir
      my idea mobile([protected]) is asking its puk number.and when i called customer care about puk its telling that there is no facility at this time... please help me...
      sunil
      Hi,
      In Oct-09 i have converted the prepaid idea to postpaid . I given clearly while filling the doc ie billing to be delivered to mail-id . But the idea so far bill as been not delivered and without my intimation they disconnected the outgoings .
      The Customer care contacted me i confirmed bill to be deliver through the mail.

      Regards
      Mukesh
      [protected]
      i have idea sim for one year from yesterday onwards my message is not going when i send my message that message shown in sended items but my balance and my message is not delever my mobile numder is [protected]

      Idea Cellular — Amount deducted from Pre Paid Card without any reason

      Hi


      I took an idea prepaid card a few months back in Hyderabad, AP (Numeber - [protected]) . I use it exclusively to receive calls and not make any outgoing calls or SMS. The balance when it was last checked was around Rs 82. I was shocked to see the balance dropping to Rs 22 without making a single outgoing call, roaming calls or SMS from the mobile.

      I logged a complained with the customer service (Complaint number[protected] and the customer service executive told me that it will be charged back in 24 Hrs and then extended by two more days and further by another two days. At the end, they told us it will not be charged as I subscribed to “Love Tips” . It is unreasonable for any person who does not use his mobile for outgoing or SMS to subscribe to such a service. Moreover. “Love Tips” is the last service a normal family woman in the late thirties will be subscribing. As there was not even a single SMS outbound from my mobile, I asked him how it was subscribed. The answer was a customer service executive called up and I would have accidentally pressed a digit while in conversation which activated the service. I have the following complaints against this

      1) Why did the customer service executive call up without being asked to?
      2) How can a service be activated by mistake? the system is faulty or intended to cheat gullible customers
      3) How can a deduction be made on a prepaid card without confirmation? Why was not an SMS or any other confirmation sent to the user?
      4) Who has authorized them to deduct money from the pre paid card. We have paid and purchased a card that does not mean that they can deduct money as and when they like . The company cannot decide the mode of payment
      5) I am sure that the whole issue is fabricated to take away the available balance from the card. More so if the user does not make any any calls or SMS


      I feel it s a violation of trust and an offence if money is deducted from a customer without alerting him and for a service not intuited. If the company had been honest they should have sent atleast an SMS before activating the service. Frankly I do not even remember talking to a customer service executive and I cannot believe the information unless I have authorized to deducts something with a signed document

      I request the company to refrain from such malicious acts and to charge back the card with the amount deducted


      Regards
      K.P. Deepa
      [protected]
      To

      Idea Cellular service provider,

      I am S.M.Ingulkar working in private company having Samsung SGH-M200 with Airtel

      Sim Card Number : [protected] (IMEI No : [protected] ). I Lost my mobile on 9/11/09

      while travelling in the ST from Jejuri to Swargate, Pune. Immediately I complained at

      near police station, Swargate.

      I did not get a proper response from Service Provider, Please kindly help in this matter

      because i have an important phone numbers and company data.

      Please kindly help in this matter and report to me on this mobile : [protected].

      Awaiting your reply.


      With regards,


      S.M.Ingulkar
      SUB: DETAILS LIST OF OUTGOING CALLS.

      Dear Sir,

      I Syed Abdul Muqthadir my mobile no is [protected] and i submitted my driving license as a address proof. my driving licence no is 1122/94 and am using this no since last 5years. I request you kindly provide me the details of outgoing calls from 15th November 2009 to 20th December 2009 because of miss using my number in my home. i'll be highly appreciate you to send details by my e-mail.

      Regards
      S.A.Muqthadir
      [protected]
      H.No. 8-9-140 Inside fort
      Khammam-507001

      IDEA Cellular Services — deduction of balance without reasons and not responding when i contacted for details regarding my balance

      I use idea cellular prepaid service for my cellphone...on 4th of jan my available balance of around rs.50 was deduced to zero and when i contacted customer care they told that their system has not been updated so they cant help me regarding my problem and told me to contact after 24 hrs...i contacted many times but the response was same...on 7th of jan i had to make an urgent call so I recharged a sum of Rs.30, and the same thing happened my balance was deducted to zero and the customer care was unable to rectify my problem...because of this thing i lost a huge amount of money in share market as even i recharged a sum of Rs.30 i couldnt make the call as my balance was again deducted to zero...Sir I dont know how to compensate my losses..I am feeling helpless in front of these big setup companies who offers service by charging us and make us repent..please i need some help
      Hi My name is Sujeet
      I Have been using idea for a year now, i use idea gprs in my phone n i use 5 Rs Daily plan .
      what is happening now sometimes my balance gets deducted by Rs.10 and on 23 April & 24 April my balance got deducted by Rs.30.
      I called CC they tell me to wait for 3 Hrs & 24 Hrs n after that they dnt reply The People at CC dont know anything .
      Now im stopping to use idea
      Please give proper training to your CC Staff
      sir,
      i'm an idea user. i've recharged my cell of RS 222/- on 23/05/2010 and got the full talk time. i've called of RS 20.96 till 24/05/2010.But somehow my balance is rest 136rupees only.I've tried my all efforts to know but i din't get any knowledge.
      help me out of this problem.
      thanking you your customer
      amit kumar verma
      Dear Sir,
      I am ramesh Kumar Anusuri. Today in the afternoon my boss([protected]) sent a SMS to me([protected]) at 2.00pm to2.30pm .But that SMS i con't get steel now at 7.13pm .So regard that SMS i losses my job .Now I am Unemployed with your service. I want the Solution about that .Who gives the job of me?. I want the explanation of that with in 24hrs. through the email.OR by calling.


      Ramesh Kumar .Anmusuri ( [protected])
      H.No:22-106
      Seetha ram Nagar (street)
      Huzur Nagar.
      Nalgonda (dist)
      Andrapardesh
      I am mallikarjun my phone no. [protected]
      During last month, Without my knowledge. your peoples activate some unwanted message information. this is geting balence by phone
      your already i complaint about this but no use (i am trying for nearly half an hour), This is really disgusting. The customer service is very poor..


      Please Diactivate this service to my phone immediatly

      Mallikarjun
      [protected]
      Hi Sir,

      I am customer to Idea since 5 yrs, and suddenly since last three months, i am getting a deduction of 30 Rs per month with reason as, my number has requested for Love Shayari, where as i never get all these stupid things activated for my number and for ur information i am the only user for my mobile there is no question of mishandling.
      And since last two months i have been continiously informing them regarding the deactivation the stupid service Love Shayari.but i didnt found it happened till now .
      My Number [protected]
      Hi,

      This is soban and my num is:[protected], During last week, Rs.50 has been deducted from my prepaid account without my knowledge. It happend again today.
      I am already contacted with customer care in order to get clarification, but no one is answering.

      So, finally my openion about idea is it's a [censored] business and even begger is better than idea bcz he will ask what he want.
      Dear Sirs
      I am the customer of Idea(No.[protected]) for the past 7 years. In the last month for the Love [protected]@ Rs.30/- deducted from my prepaid balance amount and also mentioned in the message that to deactivate asked me to send message. At once I had sent the message to deactivate but no use. The amount deducted is lost from my account and the same system continued that this month also the balance deducted and mentioned that the LOVE QUOTES SUBSCRIBTION RENEWED. In the age of more than 50 years who needs the love quotes? This is too much to test the patiency of one long period customer. You are hereby requested to deactivate the same and I do not require any type of activation like this. Also please credit the deducted amount of Rs.30/- (this month) & Rs.30/- of last month = Rs.60/-. I need your service to talk and sending messages only. Your earliest reply is expected in my mail Id [protected]@yahoo.co.in. If you unable to consider my request within a day or two I will not be no other way to proceed with...
      Expecting early response
      S.V.Perumal
      [protected]
      Dear Idea Cellular Service,

      When we call to customer care, your charging 50ps per 3 min. it is good.
      But please charge when customer care executive speak with customer only.
      When we make a call to customer care after selecting a number i.e. call to be transfer to our customer care executive, then your giving all advertisement news before receives this call by any executive, even your charging at this movement also.

      Please do charge when customer care executive speaks to customer only.

      Regards
      -Kishan
      [protected]
      This is the worst service provider i've evr used.my balance was 107 and within 24 hrs it was 11rs and i was shocked to see my balance deducted...when called to the customer care the reply was u have activated some which i never did...im fed up of idea cellular and planin to migrate...this is nt the only problem im facing...i've never faced such problems for the past 6yrs but sudenly yyyyyyyyyyyyyyyyyyyyyyyyyyyyy???????????

      AND I NO THAT U PEOPLE WILL NEVER EVEN BOTHER TO RECTIFI THIS PROBLEM...BUT IN CASE I[censored] DO IT WOULD BE BETTER NOT ONLY FOR ME BT FOR EVRY1...
      Hello Sir,
      This is MALLESH and my number is [protected]. I change my network connection from Airtel to Idea. and valid document submitted at the time of changing the service provider. Then connection worked for 2 days. absolutely no problem for 2 days.
      I got call from Idea office saying about new offer in postpaid package. then i asked them to changed connection prepaid to postpaid. They give postpaid connection without inquiry. and after 2days disconnected and i went patny branch office for inquiry i came to now that my connection is under hold . I met head office persons but they did not give correct response.

      if any query for above details my alternative number is [protected]
      YES, I agree that the customer service is very poor..

      cellular services — no updates provided not responsive to call

      Hi,
      I am Sajja Janardhana Ganesh Rao, with the referance advertisemsnt in the news paper i have applied to get a mobile network tower on my property in bangalore. i have made call as per reference advertisement in news paper to numbers:[protected] and [protected]. They have uided me to register in web site www.cellularservices.co.in as per i have registered with reg number: WSD3342369, after reg they asked me to pay a amount of 5400 on behalf of manager HIMANSHU AGGARWAL ACCOUNT NUMBER: [protected]. HDFC BANK NEFT/RTGS/IFSE HDFC0000313, nEW DELHI BRANCH. i have deposite the amount on 09/24/11. They have called me on 09/26/11 and asked to login and fill the details, as per i have filled the details and submitted the form. From then i am trying to know the status of application by calling them but they are least bothered to pickcall from my number, But when i made call from different number they picked the call still by listingn to my name they have disconnected the call and from then they are not picking call from the new number either. I have also tried to get the application status in the web by loging in it error's as "The resource cannot be found.
      " during registation they have promised that with in 24 hrs of reg engg will vist the site if the location is not worth of installation mony will be retransferred to the my account back. But nothing was done and no response at all.... To trick them i have reg in the name of my wife with her number on 09/27/11 then they had call to her number to inform to pay a feee in bank account to process, after knowing that ist my number they have black listed even that number. PLZ any one let me know where can i place complaint on the company and get the money back....
      yes i aggree
      yes it is very true customer care and services are not poor but its worst...without our knowledge balance is getting deducted 30rs for love tips without our knowledge, and for giving complaint customer care is not at all responding but amount is getting deducted for 50ps/min...its very very very worst

      saradhi
      [protected]

      Idea Cellular Limited — balance deduction without any reason

      despite being complained several times the Idea cellular Limited haven't taken any steps to refund my money
      please help me out
      vary irresponsible towards their services
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        R
        Ravi Kalpande
        from Mumbai, Maharashtra
        Jun 30, 2008
        Resolved
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        Resolved

        Dear Sir/Mam,

        My mobile number is [protected], few months before i have activated night calling plan and then in next month i dont want that plan so i have deactivated that plan, so Idea customer care peoples told me to send them messagess for unsubscribe that plan, I did this so many time but also my 60 rupees are deducting per month and when i am talking with these Idea peoples they are saying me that this plan is not deactivated I am not getting what happened these peoples are only taking my money, Idea service is very bad please do something.
        Aug 14, 2020
        Complaint marked as Resolved 
        your service hasbeen useless because thy cut my 30rs daily without any reasion
        pls solve my problem . contact me my no is [protected].

        idea telecom services — CUTTING MONEY FROM MY ACCOUNT

        Respected
        sir/maim

        I am shashi kant mishra user of idea prepaid service, I was recharged by 52 Rs promo balance sucessfully
        on 12-sept-2011, 07:12:28am, After making 2 or 3 calls of Rs 3 Nearly, my account shows low balance as 29 paise, it was on date 16th sept 2011, after that i was talked with customer care more than 5 times in two days but their responce was i have not information about your account, on 19th sept i was talked with senior customer care he were said i am taking your complaIaint, but after that idid not get any responce, on 20th sept talking with a senior customer care i got a message your consern for incorrect deduction is under process and you will be action within 09/21/11, 05:27:00 pm, but i did not get any responce, on 21th 05:40 pm after talking wit a customer care he said in message the date given is 22th sept and you are telling lie,
        on 23rd sept a customer care was said i am again sending your complaint, all the customer care says different statment. I am facing a lot of problem due to this, and i don't know how much people facing problem like this.
        please quick action to my problem.



        Thanking you


        Regards: SHASHI KANT MISHRA
        PLACE: BANGALORE
        MOB NO-: [protected]
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          S
          Sushant Kumar Sen
          from Bemetara, Chhattisgarh
          Jun 29, 2008
          Resolved
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          Resolved

          R/Sir,
          I am submitting complaint for SIM of Idea and nuumber is [protected] and [protected], which is registered in my nameand which have lost by theft and using it cleaverly. Kindly try to trace & track him, inform and obelige me.

          Your

          Sushant Kumar Sen
          E Mail: [protected]@sail-bhilaisteel.com
          Aug 14, 2020
          Complaint marked as Resolved 
          respected sir,

          As my complaint is that there is and idea number which is giving me miss call and messege but when i call to that number not attending the call or keeping it switch off the number is [protected] i wanted know that who is it and from which location is that number. please kindly attent my request

          from rajesh nair
          Tracing & Tracking the SIM

          R/Sir,
          I am submitting complaint for SIM of Idea and number is [protected], which is registered in my name and which have lost by theft and using it cleaverly. Kindly try to trace & track him, inform and obelige me.

          Your

          Prateek Kaushal
          E Mail: [protected]@gmail.com
          date 25/02/2009
          p l b nagar
          sir
          iam diwakar
          request you of[protected]. because which have lost my phone.so please track him and find ..

          your


          diwakar
          date 05/03/2009
          k.p.h.b
          sir
          iam shivakumar
          request you of [protected]. because which have lost my phone.so please track him and find ..
          This is regarding the IDEA sim number [protected] from which iam getting regular blank calls and unwanted messages. Pleasre trace the number and forward the details to my email id.
          Thank U
          Hi, is it possibile to find who owns an idea number inside kerala? The thing is, my dad got a call from the particular number and told many bad things about me. I wanna trance that person and know why he/she did it. that number is [protected].
          Sir,
          I am not using my Idea sim card for past 4 months. I was staying in KSA in this time period and I would like to know whether I can use the same number when I return to India. May I get the call details ie all incoming and outgoing calls since I started using the sim card? My Idea number is [protected].
          Thanking you
          Mrs. Mili Ali
          Dear Sir, please trace the number [protected] and kindly give the information
          about this number on my e-mail id.
          i am getting disturbance from an idea no. [protected]. u kindly trace the number and plz email 2 me.
          Sir,

          Cud u pls advise the owner of a idea mobile no: [protected], from which my sis is getting sms.

          pls inform the owner of the this mobile.

          rgds
          mary
          please find my sim and inform me as soon as possible
          R/Sir,
          I am submitting complaint for SIM of Idea and number is [protected].Which is registered in my name and which was lost by theft . Kindly try to trace & track him, inform and obelige me.

          Shubham Garg
          Email add.;[protected]@gmail.com
          SIR
          I M GETIING CALLS [protected] FROM THIS NUMBER IN NIGHT HOURS AND WHEN I M CALLING BACK HE IS NOT RECEIVING CALLS OR IT SWITCH IT OFF PLEASE TELL ME WHO IS CALLING
          I am submitting complaint for SIM of Idea and nuumber is [protected], which is registered in my name (Suresh sakharam Kadam) when i call he Pick the phone but not answring please try to trace & track which area, inform and obelige me.

          Your

          Suresh Sakharam Kadam
          E Mail: [protected]@yahoo.com
          i nwant to get my call details since august
          Comments

          348 days ago by Rajesh Nair [send email]
          respected sir,

          As my complaint is that there is and idea number which is giving me miss call and messege but when i call to that number not attending the call or keeping it switch off the number is [protected] i wanted know that who is it and from which location is that number. please kindly attent my request

          from rajesh nair

          344 days ago by Prateek Kaushal [send email]
          Tracing & Tracking the SIM

          R/Sir,
          I am submitting complaint for SIM of Idea and number is [protected], which is registered in my name and which have lost by theft and using it cleaverly. Kindly try to trace & track him, inform and obelige me.

          Your

          Prateek Kaushal
          E Mail: [protected]@gmail.com

          295 days ago by Diwakar [send email]
          date 25/02/2009
          p l b nagar
          sir
          iam diwakar
          request you of[protected]. because which have lost my phone.so please track him and find ..

          your


          diwakar

          286 days ago by Shivakumar [send email]
          date 05/03/2009
          k.p.h.b
          sir
          iam shivakumar
          request you of [protected]. because which have lost my phone.so please track him and find ..

          265 days ago by Amarnath [send email]
          This is regarding the IDEA sim number [protected] from which iam getting regular blank calls and unwanted messages. Pleasre trace the number and forward the details to my email id.
          Thank U

          244 days ago by Swetha [send email]
          Hi, is it possibile to find who owns an idea number inside kerala? The thing is, my dad got a call from the particular number and told many bad things about me. I wanna trance that person and know why he/she did it. that number is [protected].

          222 days ago by Mili Ali [send email]
          Sir,
          I am not using my Idea sim card for past 4 months. I was staying in KSA in this time period and I would like to know whether I can use the same number when I return to India. May I get the call details ie all incoming and outgoing calls since I started using the sim card? My Idea number is [protected].
          Thanking you
          Mrs. Mili Ali

          184 days ago by Renjini [send email]
          Dear Sir, please trace the number [protected] and kindly give the information
          about this number on my e-mail id.

          145 days ago by Sarath.s.s [send email]
          i am getting disturbance from an idea no. [protected]. u kindly trace the number and plz email 2 me.

          140 days ago by Mary [send email]
          Sir,

          Cud u pls advise the owner of a idea mobile no: [protected], from which my sis is getting sms.

          pls inform the owner of the this mobile.

          rgds
          mary

          132 days ago by Shivakumar.j [send email]
          please find my sim and inform me as soon as possible

          88 days ago by Shubham Garg [send email]
          R/Sir,
          I am submitting complaint for SIM of Idea and number is [protected].Which is registered in my name and which was lost by theft . Kindly try to trace & track him, inform and obelige me.

          Shubham Garg
          Email add.;[protected]@gmail.com

          64 days ago by Amar Kant Mishra [send email]
          SIR
          I M GETIING CALLS [protected] FROM THIS NUMBER IN NIGHT HOURS AND WHEN I M CALLING BACK HE IS NOT RECEIVING CALLS OR IT SWITCH IT OFF PLEASE TELL ME WHO IS CALLING

          57 days ago by Suresh Sakharam Kadam [send email]
          I am submitting complaint for SIM of Idea and nuumber is [protected], which is registered in my name (Suresh sakharam Kadam) when i call he Pick the phone but not answring please try to trace & track which area, inform and obelige me.

          Your

          Suresh Sakharam Kadam
          E Mail: [protected]@yahoo.com
          My mobile number has [protected] the dailer tone active for 15 days vadility ok
          plz stop my dailer tone on at 15 days agains
          My friend have a idea sim which no is [protected] that the handset of nokia was lost before 1 month ago how could i/ my friend find this no. when i calling on this no somebody attend it but i could not be able to find the location o[censored]ser
          i know [protected] name and address?
          As my complaint is that there is an idea number which is giving me miss call and messege but when i call to that number not attending the call or keeping it switch off the number is [protected] i wanted know that who is it and from which location is that number. please kindly attent my request
          can u please find and tell me whose numbers are these and locations?
          [protected]
          [protected]
          [protected]
          [protected]
          this person calling and disturbing byhis call so please give information of this number[[protected]]to [protected]@ibibo.com
          my nu [protected] detail incoming &outgoing
          please send my email no [protected]@gmail.com
          Hi I am Manoj from Kerala

          On my home telephone today as on 26th August 2010 I received lots of missed calls from an idea number [protected]. I thought some frineds may be playing. I kept quiet. Then it started coming continuously as it was really irritating for the whole family atmosphere. I thought to inform you before informing to cyber cell. I tried to call back and the automatic reply receiving is "The services to this number are temporarily on hold". My query is that if a number is on hold by Idea, then how can it be used by that person? You know now at my home we have kept the receiver out from the cradle of the phone. What to do? It is really a pain for us now? Could you please help us regarding this matter?

          My email is [protected]@gmail.com

          Could you please reply to this mail as soon as possible and advice me what have you done for this particular request from my side?

          Expecting a reply from u as Idea is one of the top level company in India who is growing day by day and minute by minute
          As my complaint is that there is an idea number which is giving me miss call and messege but when i call to that number not attending the call or keeping it switch off the number is [protected] i wanted know that who is it and from which location is that number. please kindly attent my request
          SIR
          I M GETIING CALLS [protected] FROM THIS NUMBER IN NIGHT HOURS AND WHEN I M CALLING BACK HE IS NOT RECEIVING CALLS OR IT SWITCH IT OFF PLEASE TELL ME WHO IS CALLING AND ADRESS
          In the ganesh festival their is skim of idea & my father & husbent also submitted their documents to get sim at a time so they don't know which one is register to individuals name. So please confirmed & do the need
          respected Sir,
          The number [protected] is of the idea salesman. HE took 3500rs. from me for a golden number [protected] and yet he has not started my number and also switched off the cell. So please tell me wat can i do
          i want incoming and outgoing call list my number [protected]
          as a complaint towards idea i want to know the details of (incomming and outgoing) of messages and calls made by d respeted numbers

          1) [protected]
          2) [protected]
          3) [protected]

          its rEALLY URGENT TO KNOW D DETAILS MADE BY THIS NUMBERS FROM LAST YEAR 2011 JANUARY TO THE PRESENT DATE________--!!
          please try to help as early as possible___!!
          respected sir,

          As my complaint is that there is and idea number which is giving me miss call and messege but when i call to that number not attending the call or keeping it switch off the number is [protected] i wanted know that who is it and from which location is that number. please kindly attent my request
          [protected] he is calling me unnecessaryly i want to know who is he &address.
          As my complaint is that there is and idea number which is giving me miss call and messege but when i call to that number not attending the call or keeping it switch off the number is [protected] i wanted know that who is it and from which location is that number. please kindly attent my request and send the details to my mail id [protected]@rediffmail.com
          SIR I FORGOT MY IDEA NUMBER KINDLY GIVE MY MOBILE NUMBER THROUGH MAIL BECAUSE I AM NOW IN SAUDY ARABIA.I WANT TO USE MY EXISTING IDEA NUMBER.MY SIM NUMBER IS[protected].MY EMAIL ID IS [protected]@gmail.com.CAN U HELP ME BECAUSE NXT WEEK I COME THERE IN INDIA FOR VACATION
          SIR
          I M GETIING CALLS [protected] FROM THIS NUMBER IN NIGHT HOURS AND WHEN I M CALLING BACK HE IS NOT RECEIVING CALLS OR IT SWITCH IT OFF PLEASE TELL ME WHO IS CALLING.
          Hi Sir/Madam,

          I am Srichandra Narayana Rao, using [protected]-Idea number since last 6 years. It is so happened that I had travel to USA as deputation from my Infosys in the month of May 2012 and I brought the sim along with me here. Recently I have couriered my sim to my Brother to monitor some financial alerts from Banks. As I was not using the number since 6 months, the number got de-activated.

          Upon contacting customer care and Idea offices, the staff is unable to help us get the number back. I need the number desperately as all my Bank related messages are directed to the number.

          Please note that I did not get any email/postal communication while recycling the card though I had some amount left in that account and had no validity issue.

          I believe, I hold all the right to ask for the justification if I was notified of this policy before recycling my card as it had some fund in it. Also, wanted to check if I had signed any terms and condition on the same lines before/during my tenure to this number.

          As I am a customer of IDEA since 6 years, I would request you to grant the number back as soon as possible which I think I will be using rest of my life if possible.

          Please do the needful.

          Thanks
          Srichandra
          [protected]@gmail.com
          Dear Sir,

          As my complaint is that there is an idea number which is giving me message and calling but when i call to that number not attending the call or keeping it switch off the number is [protected] i wanted know that who is it and from which location is that number. Kindly give us caller id details. and oblige.

          Thanking You Sir,

          Regards,
          H Bhagwan Sahu.
          SIR My phone number is [protected] missing
          plz find my number
          I have lost mymobile with Idea sim number 91-[protected] recently and somebody is still using it, but not picking up my calls... i want back my cell and my idea sim... pls help me fast!! track my cell and number please

          what's speed

          I have been told that after 3G 80KBps will be given my computer shows only 10-12KBps what to do??

          registration reg

          sir
          sim activation is taking more time than usual..
          sim no [protected]

          ditails

          ditails of my no

          online fraud on product selling

          On idea website it is shown tha 1.2gb net pack is for rs149/ month but today they gave me only 745 mb net pack. My concern is that how they can sell their product by wrong presentation on their official website?

          unwanted deduction

          On[protected].they unwantedly deducted Rs.30 from my account for activating idea talkies I didn't gave any request about idea talkies.please refund my money.my numbers is [protected]

          give a details of outgoing & incoming call details of my no .9763171040

          give a details of outgoing & incoming call details of my no .[protected] from 1st may 2014 to 20 may 2014

          find puk

          myidea sim no is899118520200047912682 and my mob no is[protected]

          online bill payment

          dear sir/madam on 4/8/2014 main apna bill payment kar raha tha lakin trascaction process complete nai hua hai i want to know complete details thanks sunbhash

          Complain for MNP

          My all documents are submitted in the office through mail and verification done but my number not active since 25 to 30 days so kindly give status for activation.My port number is [protected]

          details

          sir, i want my sepetember month call details.my number is [protected] is ported from vodafone so i humbly request u solve my problem
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            M
            MOHAMMED FAISAL M
            from Mumbai, Maharashtra
            Jun 28, 2008
            Resolved
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            Resolved

            bad service in costomer call centre
            Aug 14, 2020
            Complaint marked as Resolved 
            I had renewed my full talk time card on my mobile No. [protected] and by mistake I fed in wrong number 98 the amount of Rs. 234/- got added to some other customer account. Immediately I contacted idea showroom in Panaji-Goa, but I see that they did nothing to recover my money. Can you advise me the solution to this problem ? or should keep on loosing money in the same way ?
            sir,
            i m not take any sceem of idea, 3 days ago cut 30 Rs. in my idea chit chat acount.
            they cancelled my sim...due to incomplete submission of proofs as soon as i submitted too they didnot activate that sim this is not at all fair on well established idea company...my number is [protected] please activate it immediately sir...
            mere spice k mobile main kuch problem aa gayi thi..maine vo mohali bheja...31st august vo set mohali submitt ho gya..bt aaj tak mujhe uske baare main kuch response nhi mila..main idea ke showroom in rampura phul vhan gya koi positive response nhi...aap hi btao main kya kruin??
            i have purche idea net setter in nov 2009 its problem error 619 A please solve it vaibhav joshi [protected]
            mere wrong balance cut hua he orme consumer court ja raha hu .
            salman nagori([protected])
            PLEASE MUJE CALLAR TUNES BAND KARNI HAI MERA NUMBER HAI [protected]
            Im using Idea mobile but the network is not available in the metro station . Its very bad and its affecting my businees and its taken my life too...need to have the idea mobile network in the metro as well whereas all other mobile network are avialable int the metro
            6 month se network me problem clal rahe hai
            jis ke kooi sunwai nahi kar rahe hai, idea ccare wale ladka hume pagal samazte hai bolte hai phone ko band karke 5 mint baad on kar ko, muze aap ke aawaz theek sunai de rahi hai
            raman [protected]
            very bad service
            very poor service
            [protected]
            careless
            complane officer mr sahanawaj, hemant
            network problem in saharanpur
            saraffa bazar [protected]

            Idea Cellular Company — activation of new Sim card

            I HAVE PURCHASE NEW MOBILE SIM CARD OF IDEA CELLULER IN 28TH AUG.
            [protected]
            IT WAS REJECTED 2 TIMES FOR NO VALID REASONS.
            AFTER PROVIDING ALL NECESSARY INFORMATION STILL IT IS NOT GET ACTIVITED.
            I DONT KNOW WHEATHER AGENT IS PLAYING WITH ME OR SERVICE. PROVIDER.
            RECOMMENDING STRONG ACTION ON THIS,
            PL. FIND WHATS THE MATTER BEHIND IT OR IT IS FAKE NUMBER IS ALLOWTED TO ME.
            SAMBHAJI INDALKAR
            PUNE.
            [protected]
            i m a idea user since last one year, & my. no. [protected], that was a gold number, that was a postpaid connection till july 2010, & that was transfer to prepaid connection in july, have no problem & no issued from ur side, but unfortunately my no. services has been blocked from couple of days, i dont know why, pls chk the same, thks & rgds

            my other no. [protected], [protected]

            pls tell me the status immedately, why u closed my no.all bills are cleared from my side

            pls tell the status as soon as possible
            i am a idea user my mob. no. is [protected], but i am not Satisfied this service. any time my balance is short. no responce customer care IDEA mince ideate
            sir i had resubmitted documents before 8 days with identity proof as a voter id card and also with pan card copy, but they r telling ID proof is incomplete. after giving pan card copy what i should give identity proof documents best proof other then PAN card.and also i had given voter id...because of this they barred all my incoming and out going calls .with messages.so i am telling idea service is worst cellular service in india... my number was [protected]...dont use idea use airtel or vadaphone...

            Idea Cellular Company — Regarding Mobile number portability

            Dear Sir / Madam,
            This is to inform you that I am using Idea post paid cellular service currently and I want to move to Vodafone by using your portability service. There is no outstanding amount due from my side till the last bill that has been generated by Idea cellular service. But then also my request has been rejected by my current operator. Now, I want to tell you that I have also cleared my un-billed amount for the current month for which the bill has not been generated.

            So, kindly help me to migrate my number to Vodafone before 4th February 2011 because after that my UPC code will get expired. My present Number is [protected].

            Thanks and Regards
            Vikrant Kumar
            Mob. No. [protected]
            Delhi
            i dont know whats happening with this idea cellular services, without any prior intimation the company activate ch 99 magazine services to my mobile number that is [protected] by which they deduct Rs.3 day by day, no fruitful response from customer care, customer care replies that the service activated by me from my number, plz help me, other wise i have to transfer my number into vodafone / airtel .last time customer care told me that they are not liable to listen our every problem, what kind of customer care they are i dont know, i m sure responsible authority also dont know whats the meaning of "customer care".
            Idea has the worst customer care. They disconnect the calls everytime without even solving the problems. Few of the staff in the call center are rude. Don't like even having a conversation with them.
            dear sir madem,
            i m in the romming, my mobile number is [protected]. i paid my bill by the visa bill pay in 29th may but now the sim is close with out any information what should i do if we can not pay the bill online so plz change my number i need a portability . and i dont have now a spare number plz contect in [protected] number.
            thax ...
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              R
              Raj Kumar
              from Lucknow, Uttar Pradesh
              Jun 26, 2008
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              Dear Sir/Madam,
              I got a message which states that
              250Local I2Ifor 30 days &50p mein LOCAL MOBILE Call 4 Mahine tak. Rs 50 TT aur 2 yrs Validity Sirf 290 ke Rcharg par. Val I2I & Call Rate Updtd in 24 Wrkng hrs.

              message time 6:49:55pm
              message date[protected]

              I recharge my no in the next morning...but coudnt get your service. i talk to customer care exetuvies so many times but
              they didnt provide me any help..
              if this will remain the case i am afraid that i can go to consumer court. I want my money back or the facility of the message.
              Kindly take any action.
              Regards
              Rajkumar Singh/Vijay Kumar Singh
              [protected]
              I P.C Mittal had earlier submitted to you my two numbers
              [protected] and [protected] namely Mrs. Shashi Rani Mittal
              and P.C Mittal to change from postpaid to prepaid and submitted
              on[protected] voter i card and two photographs each at your
              sector-03 Rohini Idea showroom . But Dated[protected], I have
              received a message that you have not received any i.d proof.
              For this wrong action, I suffered a lot. Please take action against
              your idea showroom of sector-03 Rohini Delhi. For their negligence
              otherwise i shall go to consumer court. my number should not be
              closed at any cost.bt dated[protected] my numbers are closed incoming and outgoing is barred.. My bussiness is suffered, Plz my numbers activate as soon as possible, I have already second time dated[protected] submitted i.d proof and photograph.

              yours faithfully
              P.C MITTAL
              [protected]
              [protected]
              [protected]
              [protected]
              [protected]
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                M
                Manjeet Mitra
                from Kolkata, West Bengal
                Jun 26, 2008
                Resolved
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                Resolved

                Dear Manager,


                I am Manjeet Mitra my cell no. [protected], since 2004 i m customer of your company. I am Paid under cheque no. 588833 dt 24/6/2008 deposited in C-7, Fateh Nagar, Jail Road, New Delhi -110018.I am very surprise when your company customer care Executive is call say that your payment of Rs. 1221/- was washed it was not clear from my account. base of that above mentied subject. I can't understand that how is careless from your company. When i am complaint it your customer care Executive Mr. Ritesh Kapoor, (27/06/2008 10.09 am) that say we are not taken any complaint from your end. because we are not trust in our customer it our right what ever u can do with the customer. What my mistake, please be clear, make sure that between my phone is working becuase it not my mistake.

                Take matter is urgently basics,

                Regards,


                Manjeet Mitra
                Aug 14, 2020
                Complaint marked as Resolved 

                Idea Cellular Ltd — Partiality with existing customer

                I am very much disappointed with Idea's concept of provide the new customer double the benefit of what is been provided to existing customer. Even they don't give option to convert the plan to the new one.

                Currently Idea is providing Value Plus 199 service with 300 local calls and 200 sms free ( CLIP free for 6 months only)

                New scheme what they intriducted for only new customer Value plus new 199 400 local calls and 200 sms free with CLIP completely free.

                Idea Cellular Ltd — Insufficient coverage at our area - Atul Nagar though we pay the complete bill

                Hello Sir,
                I am an Idea customer from last 3 years. My number is [protected]. I pay my bills on time but from last 3-4 months we are not getting proper coverage from Idea Cellular Lts. The area is Atul Nagar, Warje Highway, Pune - 41152.

                Idea Cellular Ltd — poor working of companies executive

                i have changed my mobile([protected]) operator by portabilty from airtel to idea. but they activated my talking plan partialy. they activated calls, internet, plans but did not activat sms packages although all of these should be activated according to plan. i have complaint several times. but customer executive did not provide me any satisfactory answer. my plan was 249 combo plan. what should i do.

                Idea Cellular — careless cc executives

                I (onkar singh bains) from nagpur called upon idea customer care 8-10 times to get a puk no. for my mobile no. [protected] .on calling up cc each executive had a different opinion some told me to text my sim no. and some told me to call later and some told me to call another no..
                on texting the sim no. there was no response and on dialing the given no. it was not available.
                This is just carelessness of the company and still my no. is not working.

                Idea Cellular — carelessness of company

                I am a idea customer n i made my number [protected] postpaid to prepaid which is on my name surendra kumawat
                when i made my number prepaid i submitted my address proof n a photo signed my me n they activated my number but since 25 days 4 times my number is not in service telling me that my documents were not right
                so my complaint is that if my documents were not right n why were they received by idea office at idea centre chavni my this number is for business purpose n ihave faced a lot of lose due to this n who is responsible for all dis they should be punished for their carelessness n my wastage of fuel time n money
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                  H
                  H.U.Khan
                  from Mathura, Uttar Pradesh
                  Jun 26, 2008
                  Resolved
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                  Resolved

                  I am a customer of Idea Prepaid No [protected] of 'East Idea Circle' and now at 'Bareilly'. I have approached to your Zonal office at Bareilly, who suggested to lodge complaint for redressal. My complaint is as under :-
                  a) I have got idea msg for '31mein300' and subscribed twice, but not getting 600 SMS pack. A sum of Rs 3.45 is being deducted from my balance.
                  b) If this service was not for cusomers on roaming as to why this msg reached to customers like me on roaming?
                  c) This pack was for entire UP & Uttarakhan then as to why services are not being provided to customers in UP or Uttarakhand, who may be on roaming? Your 31main300 msg has misguided to me for subscription.
                  d) Why 'UP' is not being treated as one 'Circle' like other mobile companies? Your circle concept is earning money after misguiding the customers.
                  e) My amount Rs 31x2= Rs 62/- may please be recredited in my balance and confirm to me over my mobile. I am not going to utilize your 31mein300 pack. You are also requested to stop the misguiding to the customers, otherwise customer will start saying 'What an idea?' in a negative sence.
                  f) Please provide me redressal immediately.
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  meeri samsya he ki mera sim uttarakhand ka he or me ab lucknow me hu mughe yaha roaming lag rahi he abhi mughe 4 saal or yahi par rahna he me apne sms free karwana chata hu kya koi esa tarika he jo mere sms free ho jai. or mughe roaming na pade.
                  mera idea ka no. [protected] he mera ye no. uttaranchal ka he me is no. ke saath lucknow gaya tha waha par mere paas sms aya ki 39 ke recharge me 250 sms muft he isliye mene is richarge ko 4 baar kara par mere sms free nahi hue or 3 ya 4 rs. ke aas pas mere pese kat rahe he agar roaming ki wajah se esa hua to fir merae paas company se sms kyo aya in sab me mera 39+39+39+39=156 rs. kat gaye he so plese mere no. par mere pese wapas karwa de or fir kabhi b mere paas ese message na bheje jo bekar ke ho.
                  mera idea ka no. [protected] he mera ye no. uttaranchal ka he me is no. ke saath lucknow gaya tha waha par mere paas sms aya ki 39 ke recharge me 250 sms muft he isliye mene is richarge ko 4 baar kara par mere sms free nahi hue or 3 ya 4 rs. ke aas pas mere pese kat rahe he agar roaming ki wajah se esa hua to fir merae paas company se sms kyo aya in sab me mera 39+39+39+39=156 rs. kat gaye he so plese mere no. par mere pese wapas karwa de or fir kabhi b mere paas ese message na bheje jo bekar ke ho.
                  i want to send free sms from my mobile to another mobile
                  i want daily 100 sms, i want to send free sms from my mobile to another mobile in karnataka, so please tell replay
                  i just wannna ask u about sms packs..
                  prepaid idea is providing 300 sms in rs. 31 or 35 but other network providing 600 or 800 sms packs in rs. 30 or 35 so pls u just also provide more sms in rs. 31 or 35
                  i hope u will definetly work on my comments as soon as possible...
                  free sms pack
                  Sir I want to send SMS any Mobole
                  send sms from mobile
                  HELLO !EVERY ONE
                  ANY ONE CARGO BOOKING IN PAKISTAN TO CONTRACT US
                  MR ZOHAIB CELL #[protected]
                  idea sim sucks!!
                  www.angelinajoliesfans.blogspot.com
                  mera no. delhi ncr ka hai muje apne sms free karwane hai main kon sa rechage karao ki std sms aur local sms free ho jae. plz muje jaldi se jaldi bata dijie
                  i want to send free sms from my mobile to another mobile please send sms pack
                  ibrahimaswad edleb alfoaa my age 18 yars
                  HI, MERA NAM SURENDER HAI MAIN YAMYNA NAGAR ( HARYANA ) ME RAHTA HUN, MERA EK DOST HAI DELHI ME JISKE MOBILE KA SIM IDEA KA HAI, MAINE US KE SMS FREE KARBANE HAI, TO PLZ MUJHE BATAYENGE KI MAIN KITNE KA RECHARGE KARWAUN USKA, AUR HAN USKA NO PREPAID HAI,

                  THANX
                  SURENDER KUMAR
                  [protected]
                  i want daily 50-70sms, i want to send free sms from my mobile idea chhattisgarh to airtel hyderabad mobile in, so please tell replay
                  hi...i wnt to send free sms frm my mobile to any mobile in india, pls tell me tht how, s it possible n if no, so pls tell me the monthly n daily free sms pack tht can i simplly purchased i mean to say tht in very low prices, if my sms will be free so send me instructions tht can i simplly follow, pls pls if any idea services provide free sms pls pls tell me, my no. is [protected] frm punjab
                  sir...i wnt to send free sms frm my mobile to any mobile in india pls tell me if is it possible?my mob. no. is [protected] frm punjab
                  muje apne sms free karwane hai main kon sa rechage karao ki mera sbhi local n national sms free ho jay pls reply ...no is [protected]
                  mera no idea ka hai isme std sms rs.7 lagta hai kya koi aisa plan hai jisse std sms rate kuch kam ho jaye
                  sir mera sim kho gaya hai mujhe naya sim usi number ka kaha milega.
                  am in bahrain now.i used an idea connection in india.Is here any chance to activate international roaming in my number.i want to use this number for my friends incoming calls.please give me reply.



                  thank you
                  muje sms free karne hai koi tarika batao
                  mera priped card vodafone ka hai muje calliningfree karna hai kaise plz ans this no and msg send me this no [protected]
                  i want a airtel std sms pack..voucher price..??
                  how to check msg balance on idea
                  R/sir
                  My telephone no. is [protected], and that sim mising from me. so i want to deactivate my this no.
                  so please take some action regarding this


                  with thanks
                  Devinder singh rawat

                  Idea Prepaid — REGARDING MSG PACK

                  I ACTIVATE MSG PACK ON 12-DEC-2009 ,YET IT HAS NO ACTIVATE I TALK TO IDEA CUSTOMER CARE BUT THEY DOES NOT GIVE ME TRUE RESPONSE .THEY ARE HARASSMENT ME.
                  muje bhut unwanted calls company se aate hai...songs ke liye..plz ise band krva do..my no. is [protected]
                  at bodakdev area from 1 km my house there are no good connectivity, at ground floor area. m no [protected]
                  muje apne sms free karwane hai main kon sa rechage karao ki mera sbhi local n national sms free ho jay pls reply ...no is [protected]
                  MY SIM IS DISCONNECTED . I HAVE SEND MY DOCUMENT BUT THERE IS NO RESPONSE
                  sir sms balance kitna pending ha how will i check please tell me
                  send sms pack
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                    A
                    akppec
                    Jun 25, 2008
                    Resolved
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                    Resolved

                    Idea Cellular :
                    I am a post paid user of the cellular company.
                    Last month, I deposited my bill(in time) through check in the
                    drop box available near my house. It usually takes only
                    one day to reach the check to the company.
                    After 10 days, I my outgoing was barred and the computer
                    response system, told the reason for the same is not paying bill
                    in time(in fact I deposited the same 10 days ago).
                    After talking to the customer care, as per their information
                    the check was not received. So, I dispatched one more check to the
                    company. Next day, the customer care operator of Idea told me that
                    it would take 2 to 3 days for them to receive the check and till then
                    I have to wait and my outgoing call would remain barred.
                    I got frustrated after all this. Still, keeping patience, I then deposited
                    the bill through credit-card and my no. got activated. As i deposited the bill,
                    as per Idea people, they didn't received my check, I thought its better to stop
                    the two checks, so I did the same.
                    After few hours, (when I made my payment on-line my phone got activated,
                    I received 2 sms from idea that they have received both the checks !!! (Unbelievable, the check which they couldn't receive for 10 days, they received it in a few hrs after the on-line payment...??)
                    After a few days, I got a message that Rs.100 is added to my bill as fine for late payment.
                    And then I got one more message that Rs. 450 has also been added to my bill, as I stopped the check..(which they didn't get!!...)
                    So, I would suggest everyone NEVER USE IDEA...!!
                    It can really cange your life!!!
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    An idea can really change your life.
                    In February, 2007, I purchased an idea prepaid connection assuring me the facility of free local idea to idea balance of Rs. 250 per month. Now suddenly, from Dec. 2008, this balance has disappeared from my no.(which was supposed to come till Feb, 2008). After contacting the customer care centre and having a word with 5 customer care executives, 2 supervisors and 1 senior supervisor( because every time you call in, your call will be handled by a different person and you will have to repeat your problem story all together again), they told me that this facility has been removed from my no. and for that matter, allthe nos. with such facility because I dared to use this sim in any other handset not belonging to Motorola. On compaining about the fact that this was not told initially either by the company or the dealer, both the dealer and the company started passing blames on each other. Having said that, I would also like to mention that I do have one more prepaid no. having the same scheme, which was continuously used in a Nokia handeset in which the scheme still exist. Both the nos. were purchased from the same dealer and on having a word with the dealer, he refused about any such intimation by the company about using it in just motorola handset and even gave in the name of the distributor. But the company always try to remain away from all the hurdles and the difficulties caused due to them to their customers, because the supervisor to whom I spoke even refused to tell me the process to file a compaint against the company nor did he allow me to speak to any one else in the company when I showed dissatisfaction to their false explanations.

                    Such is the service provided by such a big cellular company.
                    I m idea bill received bill take and care
                    as i am out of city, kindly activate my password on my idea online account for no-[protected], so that i can make online payment of the current dues
                    i want my un due bill, my mobile number is [protected], idea customer care service is very poor,
                    idea Network is India's very Poor & very bad Service Provider . it's company should be closed .Sarvesh Rana Delhi NCR.
                    my ABN Amro credit cards has been used by fraud to make idea payments. request you to help resolve this fraud. uptill now was requesting ABN Amro to help, but they do not have any capability to resolve these frauds.

                    ref : transaction dated 28th April 2009
                    T83107 - Rs.2000
                    T91552 - Rs.3000

                    kindly help detatect who has mede this transaction. if swiped, then the slip
                    if electronically - then through pinging number.
                    my ABN Amro credit card has been used by fraud to make payments. request your help to locate the fraud.
                    ref : ABN Amro CC # [protected]
                    fraud entries Dt.28th April 2009
                    T92685 - RS.10000
                    T93107 - Rs, 2000
                    T91552 - RS.3000
                    T92081 - Rs.1000
                    T92840 - Rs.1001
                    T92199 - Rs.10000

                    kindly provide evidence for booking police complain.
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                      R
                      rajat jain
                      from Mumbai, Maharashtra
                      Jun 25, 2008
                      Resolved
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                      Resolved

                      Re : Unethical Practice of Idea Cellular Ltd


                      Respected Sir,


                      I have a connection of Idea Mobile no. [protected]. I received bill for Rs. 7873.29 and found that the bill is incorrect and include a number of fictitious call. Thereafter, we spoke with one of your executive and he sent settlement letter for Rs. 6500/-- dated[protected] IDEA/DELHI /CDL/6001/1.10491661. Then later, another executive Mr. B. K. soni whose mobile number [protected] had finalized it for Rs. 6000.00 and We paid the same on dated[protected] vide receipt number RNM[protected]. After full and final settlement, we again received a bill of Rs. 1873.29. We were surprised and shocked to get a bill after full payment from our side. Not only that, we started receiving abusive, threatening and torturing calls from the company using foul and harsh language. Above all, the company used worst language possible without knowing whether they are talking young or old. They also, started to call to our friends, family members, relatives, business associated and well wishers and used foul and cheap language which is unethical and below business level and standard. By this way, they are giving us mental tension, making harassing us at any odd hours. We are continuously receiving calls from the said Company through the mobile numbers [protected] - Mr. Puskar Yadav, [protected], [protected], [protected], [protected] etc.

                      We were literally bugged up and finally decided to send legal notice to them through our lawyer Mr. Gordhan Dass on 17-06-08 vide EMS receipt number SP ED[protected]IN. This was not enough; they again started giving calls in same filthy language format. It shows that they don’t care with country’s law and order.
                      In view of the above, we request your good office to take appropriate action against Idea Cellular Ltd. Today, we are victim of this and tomorrow it could be multiple. We are thankful and hopeful that we get some sigh of relief from your support and action against Idea Cellular Ltd.
                      Thanking you and looking forward to hear from you at the earliest.
                      Yours truly,

                      Name : Rajat Jain
                      Address : C/O : Kanwar Lal Jain, H.No. B – 135, Block – A / 2F, Keshav Puram, Near Park, Delhi – 110035 Phone : [protected], 27393868
                      Aug 14, 2020
                      Complaint marked as Resolved 

                      idea cell — used faul language

                      used me too faul language and say to me that what i do her{female}?
                      they tell me wrong identity, ,
                      all the functions done by noida zonal office..
                      responce me at my mail as sooon as possible...
                      here i cant published my number..
                      thanx
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                        J
                        Jayanta Bora
                        from Delhi, Delhi
                        Jun 25, 2008
                        Resolved
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                        Dear Sir/Madam,

                        I am using iDEA postpaid plan 444 for last one and a half year. I used to call my parents (STD call) daily 2-3 times. But maximum number of times I got a message form iDEA that "DUE TO NETWORK CONGESTION" connection can not be established and if I am lucky enough and connection established (after redialing the number again and again) then it gets dropped after 2-3 minutes.

                        I have lodged complaint regarding this problems several times, even I gave the numbers of my parents to the customer care executives but no result.

                        Now I am planning to change the service provider.

                        Regards,
                        Jayanta Bora
                        Aug 14, 2020
                        Complaint marked as Resolved 
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                          A
                          Amol Nagare
                          from Mumbai, Maharashtra
                          Jun 19, 2008
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                          Sir,
                          I am Prepaid custumer of "IDEA Cellular Ltd" from more than last one year. My IDEA Mobile No is [protected]. I had been receiving the promotional calls from "IDEA". I called customer car ne 4444 to stop the promotional calls.
                          First I had been told that you sent the message "START DNT" to 55406 and it will charge Rs 3 per message. When I sent the above message I received the reply from 55406 that It is invalid command. Than I back to IDEA customer care. After the custumer people said sorry to me and gave me another number that is 1909 and Type "START DNT" and send to 1909. Also I had been told that the promotional calls will stop within 48 hours.
                          But afterwards their no response from 1909 and the propmotional calls continued. Si revert back to IDEA custumer care. Than again they said sorry to me and said we gave a wrong information to you and the message for stopping promotional calls is type "STOP DNT" and send it to 1909, your promotional calls will stop within 45 days.
                          I had been using the value added services like "Missed called alert, Jokes and dialer tones", which I requested to stop.
                          I had received the oral reply from IDEA custumer care that your "Missed call alert and Jokes" service is stopped immidiately and it will not continue further.
                          But still I am receiving the jokes and missed called alerts are still continued. I called IDEA custumer care many times, but I am not getting satisfied answer from them. I am losing my money in this value added services, which has been activated by IDEA withhout any request from myside.

                          Amol Nagare

                          Idea — No Response from IDEA regarding alerts

                          Dear Sir/Madam,
                          I have requested so many times to IDEA regarding network problem for mobile no. [protected]. But everytime i get the answer as the problem will be solved within 4-5 working days. my compalints are both in verbal and non-verbal form. i have sent the mail twice to grievance cell and appelate authority of IDEA but even they donot bother to reply . Sometimes they say that your problem has been solved from our end. But result at my end is still the same.
                          Kindly look into the matter.

                          Vikram Khanna
                          Ludhiana

                          Idea — NOT SATISFIED

                          DEAR SIR,
                          I AM NOT SATISFIED IDEA SERVICES & CUSTOMER CARE REACTION.
                          MY No. [protected]
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                            V
                            VERONICA FERNANDEZ
                            from Raipur, Chhattisgarh
                            Jun 19, 2008
                            Resolved
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                            Resolved

                            I had purchased a sim card of IDEA at PUNE. It had life long validity and now i realise it has been misplaced. The number has not been in use by me since 2006. The reason being I was posted to Jabalpur. Here I have another number of IDEA [protected] with life long validity. Now I need the sim of PUNE again. I dont remenber the number either. Thus, I expect complete help from the company as I am an old customer.
                            Aug 14, 2020
                            Complaint marked as Resolved 
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                              R
                              Ratnesh Kumar
                              from Gurgaon, Haryana
                              Jun 18, 2008
                              Resolved
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                              Resolved

                              I had an idea prepaid connection for last 7 years, recently I got a call from some idea marketing executive, saying that my number has been shortlisted for postpaid conversion(i.e. same number but postpaid) . I went ahead with offer. This offer was offered to me on 9th June, on 10th June some executive came to me & gave me a postpaid sim. He also gave me some contact numbers to use in case of any problem with the sim or postpaid connection.

                              Now issues:
                              Postpaid sim hasn't got activated yet, that is even after 9 days.
                              Even my prepaid sim shows Inactive Sim, no one can call me & I can't call anyone.
                              I tried the phone no. which the idea executive gave me, they are not picking up. (picked up once & said rudely that relax, it takes time
                              Your prepaid customer care people says talk to post paid customer care & post paid customer care says they don't have any information on post-paid sim no.

                              Following are the details which might be useful for investigation:

                              Phone no.: [protected]
                              Postpaid Sim no:[protected]
                              Prepaid Sim no.:[protected]
                              Application Serial no: 1059504

                              CellPhone nos. provided to me by idea executive: [protected], [protected], [protected]
                              Aug 26, 2016
                              Complaint marked as Resolved 
                              Verified Support
                              Apr 25, 2012
                              Idea Cellular Customer Care's response
                              Dear Sir,

                              We wish to inform you that the charges are charged correct under GPRS usage as per plan tariff. For further assistance, kindly contact to our Idea customer care helpline.

                              Regards,
                              Ideacellular

                              Idea Cellular — prepaid sim not working

                              i am using idea prepaid from last one year, before two months i went to pune at that time prepaid connection was working, but when i returned from pune it was not working, i called customer care through another number but they are not properly responding

                              Idea Cellular — non activation of sim

                              I have taken idea postpaid connection on my wife's name on 27/may/2009 mobile no [protected] and at the time of verification we have provided the address of her maternal home but the same was been refused by idea peoples as my wife was not staying there then we provide our present address proof on 17/june/2009 at there chandigarh office in sector 35-c (R.O) and as per there executive Mr. Maddan the same will to be activated by 18 th evening after re-verification we also talked to customer care and they provide us complaint no as[protected]
                              but no re verification takes place this is totally a case of harassment from idea cellular as they donot need client s or there sales executives misgiding the customer's i need the solution for this problem

                              poonam pathania

                              Idea — Post paid activation

                              Hi sir,
                              I received a call near about 10 days ago to convert my prepaid idea connection to post paid. The person has told me the wrong plan. Then I have given him 500/- and my document to activate the sim. Now they are saying that the document is not acceptable and I can take my money from there office. i went there office then they told me that the sim will be activated with in 24 hour. Now after 96 hours there is no activation or call from there side. I am using idea from near about 3 years.

                              sandesh

                              Idea Cellular — Postpaid Activation

                              Two days back (ie 1st September '09)i subscibed for poast paid service as i received 'n' number of calls from idea people where they kept pursuing me for post-paid plan. On 1st September i called the respective person and he gave me new sim-card in exchange of 1 id proof(voter id card), 1 photograph and Rs.500. I was also promised that i would be given a hard copy against the receiving of Rs500, which was not done. When i asked the person, he told me that they dont give the receipt. The person told me that it would activate within 24 hours and this the third day when my plan has not been upgraded to post paid. In addition to this when i called up to enquire this morning, the concerned person talked to me in a very wrong way and kept arguing. I believe, idea-cellular authorities need to look up to the matter (atleast ask their employees to be a bit polite). Merely advertising wont help in long run.
                              Regards,
                              From a vey disappointed customer.

                              Idea — sim no.

                              I have taken a sim with no.[protected] and it was already activated by another one. I have purchased the sim with 500/- what I should do now ?? pls verify my complaint and give reply.

                              Idea/ prepaid — inactive customer care

                              This is R.K Gupta my idea connection has been closed for both sides without ant pre warning.

                              I dont know what is the problem becuase there is nochange in my connection since it,s puchase.


                              I have to complaint against Customer care who does not taking my call and nigther give m response for my prroblem.............



                              please help me.........

                              Not activating my PostPaid Sim - Comment #1790658 - Image #0
                              Greeting,
                              most respectfully i have to say that i need my puk no as soon as possible as my sim has been locked n it is asking for puk. plz send it as soon u can at my email id. my delails are given below.
                              i will be highly obliged to you.


                              delails-
                              phone no [protected] (puk code)
                              email id - [protected]@gmail.com
                              yours sincerely
                              date 26/12/2009 krishna maurya

                              Idea SIM — my sim is not activated

                              Hello i have bought the idea sim on which no. is ([protected])
                              This sim is not activated yet.
                              So plz activate my simcard.

                              Idea Cellular — Post paid Sim

                              This is "Alok Mishra".
                              I have purchased a post paid connection from one of your outlet on 8'th jan 2010 from Mr Nandkishore([protected]).
                              the sim was not got activated till[protected] after that mr.nandkishore informed me it will get activated on another sim card,so it ill reach to u within next 1 day but, the problem is he has not delivered that updated sim to my end and now he is not picking a call from my side.
                              This is really a very bad situation what I am facing.
                              the Phone no I hav purchased is[protected].
                              So do the needfull and take required action for handling this situation.

                              IDEA/ Prepaid connection — after deposit all revelant connection not activeted

                              I am deposited my I Card photo copy ,PAN Card photo copy and for address proof latter head of office these document deposit as on 16 Jan 2010 at my IDEA
                              and Again Deposit 06 Feb 2010 after that no responce received from IDEA Company
                              hello

                              i have idea sim but the problem is that i am not able to call any where
                              the IVR says that your account have been exhausted.
                              but the sim validity is 2013.

                              plz active my sim card

                              my no. is [protected]

                              Idea — About my postpaid mobile number

                              Dear Sir/Mam,

                              My name is Mohammad Umair I am much puzzled by Idea Company, my post paid mobile no [protected] Number has closed Dated on 12/6/2010. When I was talk to costumer care then they told me your number would be not closed after ten minutes my number has closed. And this is my official number. When I again talked to customer care then they told me your document has been not submitted. When I did submit document they told me your number would be started at today 7.00Pm (19/6/2010).
                              I am still waiting for start my number. They are just try to make fool customer. It’s my one year old number. I am very frustrated. I am requesting to do something to me. I will be very thankfully to you.

                              Your Sincerely,
                              Mohammad Umair
                              [protected]
                              [protected]

                              SIM-idea — idea sim never got activated

                              I have been called up my idea guys from lanline number[protected] and they have give my choice of number [protected].They have sent a person named Yusuf ([protected]).. to my office to collect doc.rent agreement etc.

                              Collected Rs 399 for retails bumper plan post paid 149.Handed me a sim,but after that I never heard of them.He gave a contact manager no as Pervin with no [protected], which is always switched off.Got him one time and told my problem but never heard him again.

                              This is really a pathetic situation after lossing my money.More over the fact that I am cheated is un-digestable.

                              Idea Cellular — Idea - Sim not activated

                              Dear All,



                              I had applied for Idea Network on April 14’ 2011, through Idea Cellular Executive Sameer cell no. [protected]



                              I had handed him my Snaps and all relevant address proof document, along with Rs 399/- in cash. The Executive promised that the network would start in 2 days.

                              Mr. Sameer handed my IDEA SIM (SIM NOS[protected])

                              Till date the service has not been activated.


                              Kindly help me resolve the issue at the earliest,


                              Thanks
                              Vinoj
                              sir,

                              i have idea sim card. which was purchase with the help of all document on friday.. bt till now it is not activated.. its telling that no service available.. the no. is [protected]. plz try to do dis favour or else inform me...

                              Idea Cellular — Activation of my no.

                              I have paid my pending bills a week ago, still my no. is not re-activated. I have checked my unbilled amount which is zero. Please take action. My no. is [protected] (Delhi NCR region)

                              Idea Cellular — idea post paid sim not working

                              im an IDEA CELLULAR coustmer my no:[protected] this is an pre-paid no. has changed to postpaid no.and activated on 1-12-11 now my postpaid no has not working please rectify my compliant as early as possible

                              Idea — problems in post paid connection

                              I have some gsm connections of Idea from west u p circle in corporate from last 8 years, after paying all bills on time. From long time, i informing to Idea to increase my credit limit, but they are not responding in this regard while i have submitted the required security amount also.

                              Idea Cellular — My Numbers are not working

                              Hi,
                              I am using Only 2 Idea Numbers : [protected] and [protected].
                              Both the numbers are not working from today afternoon.

                              I have talked with Idea Relationship center and they have said that there are some amount pended for my numbers. But as per my knowledge there are no pending for my numbers.
                              Please activate my numbers and provide me details about the pending as soon as possible.

                              Idea / post paid telephone connection — wrong charges levied

                              I had taken a tel connection on post paid basis from Idea. Idea had provided gprs connection for my tel no which i was not knowing. the last bill i received internet charges levied was Rs 322 plus 10% service tax. the bill says that i have used internet services at morning 2.00 am on 2nd march 2012. my bill cycle is from 23rd to 22nd of every month and the tel no is [protected]. and is in my name Vasumathi Krishnan.

                              Idea says gprs is provided default and no rentals are charged, i do not understand how can i browse the net on a cell phone of Rs 1,350 ???
                              Dear Ratnesh,

                              We wish to affirm that your concern has been acknowledged and your complaint for Prepaid to Postpaid Migration has been initiated with us; under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

                              Thanks & Regards,
                              idea Cellular!
                              My name is siddhant i have took a new postpaid connection which has not been activated from 3 weeks ive got registration msg yestrday but not yet activated my no [protected]..this is a very serious matter if not activated soon i should complaint to consumer forum for such case..i have got a sim from a service men n also one by post
                              Following are sim numbers
                              Sim no-[protected]
                              The another is[protected]
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                                R
                                Rajeev Kumar
                                from Pune, Maharashtra
                                Jun 16, 2008
                                Resolved
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                                Resolved

                                Hi, I am getting a haox call from the recovery agents of idea cellular service.they are calling in my (RajeevKumar) And my wife's (Pooja Gupta) cell for the recovey of an amount that for the number which are not belongs to us . they are call ing us in odd hours and always use abusive language.
                                Can u please advice me wht step i have to take ?
                                They are demanding us money for the bill which noither on our name's not even belongs to us . If some body called us on the nuber and then made a fourd then we are responsibale for this ?

                                Please help us . and guide us to where we complinet for this .
                                Aug 14, 2020
                                Complaint marked as Resolved 
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                                  S
                                  Shireesh Kulshreshtha
                                  from Nichlaul, Uttar Pradesh
                                  Jun 16, 2008
                                  Resolved
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                                  Resolved

                                  Dear sir,

                                  I had used two idea idea post paid connection numberd as [protected] and [protected] around 1 yr back...after stisfctory using of the services and with due payment of the bills i request for my connection to be cut and my connection was cut with all bills being cleared by me.
                                  I got my refund checks 2 months later but the probem arose when the spelling of my name was written wrong on those cheques. It was written Shriesth Kulsresth in place of SHIREESH KULSHRESHTHA.
                                  I went to the bank to ask if it culd be refunded as suggested by the customer care executive of Idea cellular Sanjay place agra..but those checks were returned back to me and then i submitted those cheques to the executive there at Idea cellular sanjay place agra.. then again month passed i contacted him but he used to just beat arnd the bush and tell me tht its bioeng processed..
                                  Sumtimes he wuld just ignore my phone calls but after a certain period of time he told me to contact the Zonal Office at Agra.. I contacted there and the exectutive told me tht he had seen the cheques then which had been with him for a period of 1 month i guess nd told me tht my work of getting the cheques reissued with correct name would be done and within a period of 2 months ill get back my cheques..
                                  Those chequest were of a value Rs arnd 500 each.. now after a period f 1.5 monts when i hav contacted the zonal office at agra they say tht the work cannot be done and its my mistake i didnt get the name corrected when the connection was active thought i had asked the idea customet executive at sanjay place to get tht corrected nd he had taken it in a light manner and said it made no difference...and i can very well assure u tht i hav written the name correctly on the preconnection form tht u give...Now these ppl are not able to find those cheques back when i asked them for the uncorrected forms back nd making one or the other excuses..
                                  Sir.
                                  I kindly request u to look into the matter as its a matter of the hard earned money of mine and a total of Rs 1050 of mine are at stake...M sure tht ull look into the matter and look into my aspect of matter too as i need money..
                                  Aug 14, 2020
                                  Complaint marked as Resolved 

                                  Idea celluar post paid conection — Regarding refund of Security money

                                  Dear sir,

                                  I had used two idea idea post paid connection numberd as [protected] and [protected] around 1 yr back...after stisfctory using of the services and with due payment of the bills i request for my connection to be cut and my connection was cut with all bills being cleared by me.
                                  I got my refund checks 2 months later but the probem arose when the spelling of my name was written wrong on those cheques. It was written Shriesth Kulsresth in place of SHIREESH KULSHRESHTHA.
                                  I went to the bank to ask if it culd be refunded as suggested by the customer care executive of Idea cellular Sanjay place agra..but those checks were returned back to me and then i submitted those cheques to the executive there at Idea cellular sanjay place agra.. then again month passed i contacted him but he used to just beat arnd the bush and tell me tht its bioeng processed..
                                  Sumtimes he wuld just ignore my phone calls but after a certain period of time he told me to contact the Zonal Office at Agra.. I contacted there and the exectutive told me tht he had seen the cheques then which had been with him for a period of 1 month i guess nd told me tht my work of getting the cheques reissued with correct name would be done and within a period of 2 months ill get back my cheques..
                                  Those chequest were of a value Rs arnd 500 each.. now after a period f 1.5 monts when i hav contacted the zonal office at agra they say tht the work cannot be done and its my mistake i didnt get the name corrected when the connection was active thought i had asked the idea customet executive at sanjay place to get tht corrected nd he had taken it in a light manner and said it made no difference...and i can very well assure u tht i hav written the name correctly on the preconnection form tht u give...Now these ppl are not able to find those cheques back when i asked them for the uncorrected forms back nd making one or the other excuses..
                                  Sir.
                                  I kindly request u to look into the matter as its a matter of the hard earned money of mine and a total of Rs 1050 of mine are at stake...M sure tht ull look into the matter and look into my aspect of matter too as i need money..
                                  Dear sir,

                                  I had used two idea idea post paid connection numberd as [protected] and [protected] around 1 yr back...after stisfctory using of the services and with due payment of the bills i request for my connection to be cut and my connection was cut with all bills being cleared by me.
                                  I got my refund checks 2 months later but the probem arose when the spelling of my name was written wrong on those cheques. It was written Shriesth Kulsresth in place of SHIREESH KULSHRESHTHA.
                                  I went to the bank to ask if it culd be refunded as suggested by the customer care executive of Idea cellular Sanjay place agra..but those checks were returned back to me and then i submitted those cheques to the executive there at Idea cellular sanjay place agra.. then again month passed i contacted him but he used to just beat arnd the bush and tell me tht its bioeng processed..
                                  Sumtimes he wuld just ignore my phone calls but after a certain period of time he told me to contact the Zonal Office at Agra.. I contacted there and the exectutive told me tht he had seen the cheques then which had been with him for a period of 1 month i guess nd told me tht my work of getting the cheques reissued with correct name would be done and within a period of 2 months ill get back my cheques..
                                  Those chequest were of a value Rs arnd 500 each.. now after a period f 1.5 monts when i hav contacted the zonal office at agra they say tht the work cannot be done and its my mistake i didnt get the name corrected when the connection was active thought i had asked the idea customet executive at sanjay place to get tht corrected nd he had taken it in a light manner and said it made no difference...and i can very well assure u tht i hav written the name correctly on the preconnection form tht u give...Now these ppl are not able to find those cheques back when i asked them for the uncorrected forms back nd making one or the other excuses..
                                  Sir.
                                  I kindly request u to look into the matter as its a matter of the hard earned money of mine and a total of Rs 1050 of mine are at stake...M sure tht ull look into the matter and look into my aspect of matter too as i need money..

                                  Idea Cellular — Refund of Security Money

                                  Sir,

                                  I was having an idea number in Hyderabad and the number was [protected], it almost now three years that I have surrendered the phone, for which I have got the evidence, (further after submitting my phone that time, I have received one more phone bill, which was not correct), but till date I have not received the refund of security money.

                                  Regards


                                  Ajay Kumar Kaushik
                                  1. September, Octomber & November 2007 total bill statment.
                                  2. Octomber, November & December 2008 total bill statment.

                                  Idea — refund of security money

                                  i was having post paid IDEA connection No [protected].wanted to convert from post paid to prepaid,Idea Distributor took 2 Months to convert, Zonal Office and 6 times to Distributor.
                                  at the time of conversion i was assured by IDEA zonal office and distributor that my security money 1000 Rs lying with them will be refunded by A/C payee cheque within 15 days of conversion.
                                  after waiting 3 months when i inquired about security money, it was informed that talk time of Rs1274 has been put to my phone 2.5 month ago,when i enquired that how 1274 Rs was credited instead of Rs 1000.she confirmed that excess billing of Rs 300 was done in your A/C and we have paid service tax on this amount to Govt,that has been deducted and balance is credited to you as talk time, when i asked how over billing was done in a programmed computer billing system,he starting shouting, inspite of my repeated reminder about her tone she kept on shouting.
                                  my complaints are
                                  1 when security money was taken in cash how it was returned in Kind(talk time),this is forcible selling of product, how can you bill be without my consent and adjust my security money. this is clear breach of trust.why you have not informed me that my security is adjusted.
                                  2 my payments were against bills raised by you time to time,how and when you have charged be excess amount,if at all it was your fault then why should i be held responsible for the amount paid as service tax by you

                                  it is requested to arrange refund of security money along with excess amount charged also explain how excess billing was done .

                                  Amarjeet Singh Nanda

                                  Idea Cellular — reg refund of security money

                                  Hi,

                                  This is DEV KUMAR . I have taken IDEA Prepaid cellular connection mobile no .[protected] during 2004 from Horizon communication, Lajpat Nagar Delhi while I was posted in Delhi and deposited Rs. 450/- on account of security money.The reperesentative of idea cellular told me as and when you will surrender the connection the security money will be return to you.
                                  I was transfered from Delhi to Muzaffarpur(bihar) during 2009 . I surrended the pre paid connection Aug. 2009 After lapse of one year neither any communication nor security money refundeed to me till date. It is therefore requested kundly arrange to refund my secuity money at the earliest.

                                  Yours

                                  DEV KUMAR
                                  H.NO. 199/6 Friends Enclave
                                  S.P. Road, Nangloi
                                  Delhi-110086
                                  e-mail- [protected]@rediffmail.com
                                  mobile no. [protected]
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                                    P
                                    Priya Kutty
                                    Jun 10, 2008
                                    Resolved
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                                    Resolved

                                    My IDEA prepaid number is [protected]
                                    I was abroad and did not use it for 2 months.
                                    When I came back I topped up my account. The topup was successful but my account is yet barred. Money coming in always welcome even if you do not give any service. Who owns IDEA, can I get his number please because sending emails to customer care returns no response, calling toll free number 4444 and customer care number at Sharda centre has no talk to executive option. No hope this complaint will be addressed but this in the next options after trying to reach them. Thanks, Priya
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    service to my number is worest their is no signal frequently and always their will be interuption with the service and main billing is worst they wont sent detail bills my mobile no is [protected]
                                    hello sir,
                                    I m quite surprized to recieve daily a message that says " Dear customer, An amount of Rs 1 has been deducted from your account towars SMS to special 4 digit number" . but i didnt send a single message to the special 4 digits.
                                    my no. is [protected].
                                    even customer care is not sorting the problem.
                                    Dear sarvice man,
                                    we have been useing of Mob no . [protected] this rechared on 18/08/08 Rs.150 We give tock time RS150, no use this phone after chackout balance Rs.98.3.
                                    Why less Rs.51.7, we not activet any your other sarvice.
                                    please give our rs51.7 not accepted any reason
                                    my idea prepaid no is [protected]. on 27augst my sim doesn't work. pls restart this sim. i dont know why my sim doesnt work . t
                                    Sir,
                                    i wont to deactive std three month offer . I recharge 33 to activate it please send me mail to sugest how to deactive by sms.
                                    My idea number is [protected]. I want to transfer this no to my friends. First I had deposited 2749 my id proof, photo and no objection application with my friend's id proof and photo on my idea showroom in nit Faridabad . Next day I got a communication id 75480121. Next day I received a call from verification department. She asked the owner of this no and address but call was disconnected. After one day I talked with Mr. arpit the team leader he told me wait for seven days this is the processing time for name transfer. Then I called in customer care on 359 your senior team leader told that your companies don’t have name transfer facility. Other company like airtel, vodafone have name transfer facility. Now I want to know that may transfer my no to my friend or I closed my no.



                                    NARESH VERNMA
                                    i am receiving unnecessary call from idea, i dont want any marketing calls at all or i will file a case aganist idea
                                    ON 27th, may i got massage"DEAR CUSTOMER, Ur OG & IO calls will be barred today as documents are not submitted by u . kindly submitt the valid d, ments at the earliest to avail uniterrup. so on 28th may i submitted the same to ur autherised dealer SHREE GANPATI, GOLE MKT, CENTERAL TOWN JALANDHAR. BUT TO REGRET TO inform u that till this time i have not getting the services. so do needful .

                                    Idea Prepaid — barred no.

                                    my no is [protected], all the d, ments submitted, till my no is barred.D, MENTS submitted at sree ganpati, central town jalandhar.
                                    we stay in hyderabad in vidyanagar area near deshmukh hosptl...in our house nearly 10 people are using idea sim cards..we r not having proper signal since 3 months...and even costomercare people are not receiving us proprely, we hav compland many times, thet said that dere iz a problem in tower so it takes 2-3months...but it is 3rd month running rite now what we have to do...we can not even receive calls and we cant dial to others...how many months its going to take longer...this iz not fare...please solve our problem soon...dese sim cards are very important to us...so i[censored] people can solve dis problm soon v'll be in idea or else v are going to change to someother cards...d alredy v are using airtel as v dnt hav signal in our area...as a second phone
                                    To



                                    The Manazer
                                    Idea agency
                                    delhi and chndighar


                                    dear sir/madam


                                    Am very upset to idea incorrect chrgs cutting. i have rechrg with 50r.s and u cut 25 rs. for sms pack, and 15 rs. chrgs u have cut i don.t know . yesterday i rechrg with 25. sms pack . and 20r.s rechrg u cut my money again and again. and now my blance is 2rs. something. why u cut this chrgs. ihave no any call .
                                    my smsm alredy free. soo why u cut my chrg



                                    with rgds
                                    Mandeep verma
                                    [protected]
                                    Respected Sir,


                                    I have three number's of idea two numbers from U.P. & one is jalandher
                                    but i could not recharge the jalandher number from outher state. but outher U.P. numbers
                                    i can recharge any where. why ???????????????
                                    Today i have got a call from idea for masti/fundo service. in this call they often asked to press any number like 1, 2, 3... But today without pressing any key at last they told that your masti/ fundo services activated than a maassege comes that Rs.1 is deducted for musti/fundo service. even without my concern they started this service by their own. it is bad and i wanna stop this masti/fundo service right now.
                                    sir
                                    my mobile phone this ([protected]) misplace last month and complanint in polic station and taken the dublicat sim in kalka idea showroom but my N0 not actvate last three dayes then i come back idea showroom . This persion saying your sim not ok then i recived second sim and wate 48 houre but my sim not actvate till date .I have many time contect idea custumer care and idea local offic kalka and idea B. P. O Mr Shegal and many time write mail in idea custmer care but not responce till date so please request to you resole the my problem

                                    sudhir kumar
                                    [protected]
                                    My Card has been disconnected you

                                    Idea Prepaid — NUMBER BARED WITHOUT INFORMING

                                    Hi ,

                                    Today on 18sep09 I didnt recieved recieve a call from anyone but suddenly my sim goes fail its doesnt semms to be working i went to shop as it was showing registration failed so the person informed me that its regarding some id proof which they want .I do subit all verification at the time of purchasing my sim yoy should let your customer know before you do all these things.
                                    my number is [protected] i m staying in noida please get my sim started again ASAP.
                                    My phone with no. [protected] is barred. i dont know reason behind it n for d same i havent got any communication from IDEA. I am using this no. from past 5-6 yrs n i have provided all valid documents . Last time 3 months back during verification i have submitted all valid documents. Plz let me know reason behind barring my no,
                                    Thanks
                                    my outgoing service has been bared since i have balance of rs. 150/so plz. tel me the reason.
                                    My IDEA prepaid number is [protected]
                                    I was out of station and did not use it for 4 months.
                                    When I came back I topped up my account. The topup was successful but my account is yet barred. Money coming in always welcome even if you do not give any service. Who owns IDEA, can I get his number please because sending emails to customer care. thanks
                                    [protected], I M QUITE SURPRISED WHAT KIND OF SERVICE TO PROVIDE TO CUSTOMER. LAST 15 DAYS I HAVE CALLED THE CUSTOMER CARE FOR DEACTIVE THE MASTI/FANDU SERVICE AGAIN & AGAIN (2, 3 TIMES) . EVERY TIME THEY TOLD ME YOUR SERVICE IS DEACTIVED IN 24 TO 48 HRS. & YOUR REQUEST IS FORWORD. WHEN I MAKED THE CONFERMATION CALL IN CUST. CARE FOR DEACTIVATION(masti/fandu service) every time he says me some technical problem in our system So your service not deactivate & again take the request to deactivate this. BUT THE PROBLEM IS STILL SAME . THIS SERVICE IS NOT DEACTIVE YET.
                                    10 rs. deduct again & again in a week

                                    VERY BULLSHEET SERVICE.

                                    i am really very upset. NOW I M CHANGE THE CONNECTION GOING TO AIRTEL.
                                    my mobile phone this ([protected]) misplace last five days and complanint in polic station and taken the dublicat sim in laxminager idea showroom but my N0 is other id. so please request to you resole the my problem

                                    contact no [protected]
                                    outgoing of my number [protected] is unabled but incoming is working.
                                    so please solve my problem...
                                    Dear Sir,

                                    My No. [protected]
                                    I am using idea (Spice) no. from 4-5 years. from few days my outgoing & incoming are barred, but i dont know the reason for that, even i m not to call to the customer care no. also. So please resole my problem.

                                    Santhosh,
                                    [protected]
                                    sef
                                    DEAR SIR/MADAM, TODAY I HAVE RECHARGED MY IDEA NO. [protected] BY RS. 45/- FOR SMS PACK. NOW I HAVE SENT ALMOST 150 SMS. RS 0.60 PER SMS BEYOND 100 SMS HAS BEEN DEDUCTED. I WANT TO KNOW THE REASON.
                                    GURDEEP SINGH SOHAL LDC
                                    PUBLIC WORKS DEPARTMENT
                                    SI & QC DIVISION
                                    HANUMANGARH (RAJASTHAN)
                                    My cell one connection bearing no [protected] changed on portability on 16/07/2012 along with proper id proof nearest my idea dealer at proddatur, kadapa district in this connection customer services recently my barred o/g and i/c due to reasion not received your documents, so iam also resubmitted to the dealer of ideacelluar at proddatur on 14/08/2012 application ackondgment no 890995 dt14/08/2012. but till to the time my sim was not worked properly due to it is very difficutly to attend the regular duties for communication.hence i request you to check the my documents and release my sim immedialtly as urgent.
                                    i need a address of this no:[protected]
                                    plz help me any one ...
                                    I have recharged rs-60/ on 09/02/2013 to my no-[protected] through mobikwik but not received balance till date
                                    Dear Sir,

                                    Please remove request of mobile no [protected].
                                    My self Asis Mitra ( Kolkata -700037 ) I am using the idea power prepaid no is [protected] and [protected] but most of the day its shows emergency call and found no tower / connectivity, you are spending large amount of money in advertisement to attract new customer but not service. Please acknowledge and rectify the system and be a No1 in service provider through work.
                                    my number is [protected] is barred list
                                    but total bill also paid
                                    My idea prepaid mo: no.:[protected]
                                    i have purchesd the week ago but last a week i did not use it .My balance is rs.37
                                    and i have also 50mb net so please continue my bared sim
                                    I have not recharge my number since 3 month and my number is barred

                                    How can I restart the same number
                                    [protected]
                                    Dear Sir /Mam,
                                    My IDEA prepaid number [protected] was being used since a long back, from last more than 7 years. But suddenly from last 3days, it is not in working condition, and is showing switched off during any incoming call. Kindly resolve the problem, and let me know if you require any document to restart my idea sim [protected].

                                    thanks and regards
                                    Payodhar bhardwaj
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                                      sunder singh
                                      from New Delhi, Delhi
                                      Jun 9, 2008
                                      Resolved
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                                      Resolved

                                      Sir,
                                      I have taken a new Idea pre paid connection no [protected]. I have submitted my ID proof and address proof along with prepaid form for number [protected] on 7-Jun-08 at Idea showroom in Shalimar garden (Shahibabad). But the services for this number are not boing activated yet.Previously also i mailed the scanned copy of my documents at ccare.[protected]@idea.adityabirla.com. I called to customer care they are telling that they need an 8-digit request number, which is not provided to me. I am suffering from this since last two weeks, this is really irritating and wastage of my valuable time.kindly look into the matter and mail that request number to me. I want my number to be activated within 24 Hrs.
                                      You are requested to re-activate my number ([protected]) with immediate effect.Waiting for ur response...

                                      Hope u will help me in this aspect ASAP...


                                      Thanks & regards
                                      sunder singh
                                      [protected]
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      I disagree. I appreciate the Idea Service. Mobile No. [protected]
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                                        AMOL KONDIRAM GULDAGAD
                                        from Pune, Maharashtra
                                        Jun 9, 2008
                                        Resolved
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                                        Resolved

                                        My mobile no is [protected]. This is my 2 email to you, i have facing connectivity problem form last 5 to 6 day, when ever I call somebody connection is disconnect automatically. My battery is full charged, Both the phone are in coverage (Pune) still this problem occurred. Please find some solution for the same. You can call me on above no or email me [protected]@rediff.co.in
                                        Please do the needful

                                        Thank & Regards
                                        Amol Guldagad
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
                                        DEAR
                                        SIR
                                        I AM CALLING TO CUSTOMER CARE FROM 1 MONTH AND TELLING THEM THAT PLZ DEACTIVATED MY SERVICE WHICH IS ACTIVATED WITHOUT MY PERMISSION MY PROBLEM IS AUTOMATICALLY MY SERVICES ACTIVATED WITHOUT MY PERMISSION U CAN CHECK FROM YOUR COMPUTER THAT I AM CALLING FROM 1 MONTH MY SERVICES THEY R NOT CLOSING THERE R 2 TU 3 SERVICES ACTIVATED WITHOUT ANY REASON I AM NOT RECHARGE MY MOBILE ALSO BECAUSE THEY AGAIN ACTIVATED MY SAME SERVICES, SIR THIS MY LAST AND FINAL CALL U OTHERWISE I WILL NOT RECHARGE MY MOBILE ALSO, AND I WILL TAKE ANOTHER NO OF ANY OTHER COMPANY OR U CAN TALK WITH ME PLZ HELP ME MY MOBILE NO IS [protected]
                                        MY NAME IS SAHIL AND MY LAST RECHARGE IS RS 50 AND MY ADDRESS IS D-11, HOUSE NO 40 SEC 8
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