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Idea Cellular Complaints & Reviews

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Last updated Feb 3, 2023
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Suman Tower, Plot No. 18, Sector 11
Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular Phone Numbers

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1800 270 0000
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467
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Idea Cellular reviews & complaints page 834

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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I hv idea mygang connection and its terrif is as follows:
sms 2 mygang - Re. 0.01
sms 2 other - Re. 0.10

I recharged d sim card for validity extend by Rs.296 and after dis my sms charges on mygang has gone to Re.0.10.
the validity recharge was for to extend the tariff of mygang facilities and why it increased the charges of the sms on mygang.
Aug 14, 2020
Complaint marked as Resolved 
I hv idea mygang connection whase no. is [protected] and its terrif is as follows:
sms 2 mygang - Re. 0.01
sms 2 other - Re. 0.10

I recharged d sim card for validity extend by Rs.296 and after dis my sms charges on mygang has gone to Re.0.10.
the validity recharge was for to extend the tariff of mygang facilities and why it increased the charges of the sms on mygang.
i am jayaraj.N from mysore, in idea hidden costs are more, and also simply they themselves activate some unwanted service and deduct amount and they will be telling that we have activated that service.the worstest call center service, they will not respond properly, while conversation they will disconnect the call and they will tell n/w was not there, For land line where will be network...
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    I have bought a recharge coupon of Rs.30 and recharged my account, But the reply is that the number that I have entered is already used.
    Try to solve the problem as early as possible and recharge my account with the respective amount:
    The recharge couponm Number is :[protected].
    and Sl.No. is : [protected].
    Thank You.
    Aug 27, 2016
    Complaint marked as Resolved 
    Verified Support
    May 26, 2012
    Idea Cellular Customer Care's response
    Dear Sreejith,

    We wish to inform you that we are unable to provide the serial number for the paper recharge coupon. Hence request you to contact nearest retailer for the same

    Regards,
    Ideacellular
    plsssssssss send me 16 digit code for free recharging in idea my mobile number [protected].i want see is it possible to free recharge
    hello sir i purchased new sim start services i recharged 31 for scheme for std call Rs.1 but my std call rate is Rs.1.50
    I HAVE NO balance

    plzz recharge my mobile phone
    plsssssssssssssssssss send me a 16 digit code for free recharging in airtel my mobilenumber [protected].i want to see that is it possible to free rechsrge...send me now
    Kindly right now I am purchase a prepaid recharge voucher being serial No.[protected], after dialling the 15 digit i.e. [protected] reporting that number is not correct.
    Kindly either recharge my number to [protected] or served the correct number by SMS or mail on [protected]@yahoo.com

    Thanking you
    SHIV PRASAD KANTI
    [protected]
    Kindly right now I am purchase a prepaid recharge voucher being serial No.[protected], after dialling the 15 digit i.e. [protected] reporting that number is not correct.
    Kindly either recharge my number to [protected] or served the correct number by SMS or mail on [protected]@yahoo.com

    Thanking you
    SHIV PRASAD KANTI
    [protected]
    Right now I have purchased a IDEA recharge coupon worth Rs 50.00. During scratching first eight digits of the pin number of that recharge voucher has spoiled. Kindly help me to get the pin number of that recharge coupon with serial number [protected]. The coupon is with me till now.
    My mobile number is [protected] and mail id is [protected]@gmail.com

    Thanking you.

    Debasis Barik
    Dear Sir,

    Right now i have purchased a IDEA recharge coupon worth Rs.50/- During Scratching the pin number of that recharge voucher has spoiled. Kindly help me to get the pin number of that recharge coupon with Serial Number [protected]. The coupon is with me till now. My Mobile Number is [protected] so please recharge my balance as early as possible in my mobile

    thanking you

    yours truly
    baban nagale
    plz send me recharge number of serial number [protected], , , i actually misplaced my voucher...its very urgent...plz have yr attention towards it...

    Recharge voucher — Not recharge

    I have mobil No. [protected] . I ahve taken recharge vucher of Rs 50 and scrach secreate code for recharging but the secrate code also damage due to poor quality of rechage vucher recharge Vochure sl no. [protected] value 50/-. I had also visited to shopkeper where I had purchsaed but shopkeeper denined to change or replaced. I had also contected with relance word but they are not helping.
    Thanking you J.Singh, Bhopal MB No. [protected]
    Right now I have purchased a IDEA recharge coupon worth Rs 30.00. During scratching some digits of the pin number of that recharge voucher has spoiled. Kindly help me to get the pin number of that recharge coupon with serial number [protected]. The coupon is with me till now.
    My mobile number is [protected] and mail id is [protected]@gmail.com
    please sent a recharge coupon 20RS.

    IDEA CELLULAR/PREPAID RECHARGE — RECHARGE NOT HAPPENING

    Dear Sir,

    I recharghed an Idea Cellular Mobile No.[protected]U. P. (East) circle) with Rs. 31/- on 10/09/2009. I assume that the recharge should not take time but even after 1 hour, recharge has not happened.

    Please resolve

    Regards
    Sachin Jain
    right now i have purchased Rs25 recharge coupan.But it is not valid.please send me recharge number.if you cannot then i have to change my sim card.my mobile number is [protected].
    I Have Purchased 30 Recharge coupon it is not Rechargeing Please give another idea Recgarge coupon My Cell No:[protected]
    Is this possible to recharge from a recharge Coupan without Scretching it.
    Sir I have purchase new IDEA recharge coupon for Rs. 10 But my mistake the Pin number is erased due to sweat that Serial Number is [protected] sir Please send my Pin Number through mail me
    myself abhishek, i have purchased a 10 rupees.coupon.but mistakly the pin no. is also got erased .my serial no. is [protected]. and my secret no. is having last 2668906( only this is getting viewed in this)..
    pl, send me remaining digit of secret code.
    regards
    abhishek raj

    IDEA (UPW) — COUPON STATUS

    COUPON SHOW EXPIRED MRP 20/- BUT THIS COUPON NOT USED
    SNO. U[protected]
    U[protected]
    U[protected]

    Idea — my bel.RS -30

    call to my mobile phone date 10/30/09 time 8:52 pm at idea company so call to process but dea plan thisnumber activet so my compaint number #[protected] date 11/04/09 case is process........
    plz my recvest

    I have Rs-100 recharge coupon but time of scretch the 16 digit no is corrupt
    plz help how can it recover my coupon serial no is [protected].

    Ravi Rajput
    Right now I have purchased a IDEA recharge coupon worth Rs 56.00. During scratching first eight digits of the pin number of that recharge voucher has spoiled. Kindly help me to get the pin number of that recharge coupon with serial number [protected]. The coupon is with me till now.
    My mobile number is [protected] and mail id is pravin.[protected]@ggdandekar.com
    Thanking you.
    Right now I have purchased a IDEA recharge coupon worth Rs 56.00. During scratching first eight digits of the pin number of that recharge voucher has spoiled. Kindly help me to get the pin number of that recharge coupon with serial number [protected]. The coupon is with me till now.
    My mobile number is [protected] and mail id is pravin.[protected]@ggdandekar.com
    Thanking you.
    Right now I have purchased a IDEA recharge coupon worth Rs 56.00. During scratching first eight digits of the pin number of that recharge voucher has spoiled. Kindly help me to get the pin number of that recharge coupon with serial number [protected]. The coupon is with me till now.
    My mobile number is [protected] and mail id is pravin.[protected]@ggdandekar.com
    Thanking you.
    pls recharge me of Rs.111 pls pls its urgent!!!1111111
    i purchased an idea Rs. 25 coupon but while scratching i lost the 16 digit pin but I have the serial no.UE[protected].and my mobile no is [protected] .plz send me the pin through sms as soon as possible.

    Recharge coupon — MISSING FIRST THREE NUMBER OF

    DEAR SIR/MAM

    I HAVE PURCHASED A RECHARGE COUPAN OF Rs.100/- VIDE Sr. No.[protected], BUT UNFORTUNATELY THE RECHARGE Sr.NO. WAS MISTAKENLY OVER SCRACHED. DUE TO WHICH TWO NOS. WERE GOT ERRASED AND NOT READABLE. WE HAVE TRIED ONCE TO ENTER THE RECHARGED NO. BUT NOT ACCEPTED BY THE CONCERNED AUTHORITY.
    HENCE YOU ARE REQUESTED TO ADVICE US FOR FURTHER PROCEEDINGS.

    WITH REGARDS

    SHIV OM SHARMA
    [protected]
    Dear Sir,

    Pls i m buy 20 rupees coupon but by mistake the coupon no. is wash out but i have this coupon sl no.[protected].

    pls it's very urgent for me so pls recharge my account. my no. is [protected].

    AND MY ID IS

    [protected]@yahoo.co.in

    I am very thank full to IDEA

    PLS SIR I REQUEST YOU PLSSSSSSSSSSSSSSSSSSS
    plz send me the pin number of serial number [protected] bcoz due to rain the pin number was spoiled and my mobile number is [protected] plz recharge as soon as possible.its urgent
    i got a idea recharge of Rs 10.the secret number was spoiled and am very urgent plz recharge as soon as possible and serial number of recharge card is [protected] and my mobile number is [protected]
    I have purchase two recharge coupon Rs-25/- but time of scretch the 16 digit no is corrupt
    plz help how can it recover my coupon serial no is 1. [protected] 2.[protected]

    MY mobile no is [protected] and mail id is [protected]@yahoo.com

    Thanking you.
    Dear Sir
    Right now I have purchased a IDEA recharge coupon worth Rs 25.00. During scratching first eight digits of the pin number of that recharge voucher has spoiled.Kindly help me to get the pin number of that recharge coupon with serial number-[protected], The coupon is with me till now.
    My mobile number is [protected] and mail id [protected]@gmail.com
    Dear Sir,

    We have baught a recharge coupon of (IDEA) for Rs. 25, but i saw the coupon no. was miss print. So you are requested to do my help as soon as possible.

    Awaiting your better response and thank for your service.

    My mobile no. [protected]
    and Coupon serial no. : [protected]

    your faithfully
    pankaj bajpai

    Recharge coupon — free sport channel

    Note our smart card no.[protected]

    as per your advertisementS, i recharged for 1310/- for year on[protected]
    with FREE CHANNEL OF ESPN & STAR CRICKET

    BUT STILL TODAY ON[protected], I AM NOT RECEIVED THE FREE CHANNEL

    I PHONE SEVERAL TIME TO CALL CENTRE, ONE OF YOUR EXECUTIVE MR.KUMAR ATTEND THE CALLS. BUT NO USE.

    LET ME KNOW CLEAR REPORT OUR[protected] TO[protected]

    MAIL THE REPORT TO : [protected]@yacom or [protected]@gmail.com
    i purchased an idea Rs. 50 coupon but while scratching i lost the some digits pin but I have the serial no.UE[protected].and my mobile no is [protected] .plz send me the pin through sms as soon as possible.
    i bought a 100 Rs recharge coupon and some 2 or 3 digits are spoiled and are not clearly visible..i still have the recharge coupon with me of serial no. [protected] i just cant see the 5, 6, 7 and the 8th digit..plz help if possible.. my mobile no. is [protected]..
    Dear Sir,

    My IDEA Mobile no is [protected] (Location-Palghar-Satpati).
    I had purchased Recharge Voucher ( Rs.50/- each- two vouchers Reacharge Voucher Sr.No.[protected] & Scratch no.[protected] & II. Voucher Sr.No.[protected] & scratch No.[protected].) from Andheri-chakala (East) on 17.03.2011 but at the time of recharge following massage found "Please enter valied coupon No."

    That time I talk with call center, they said when I am at my loaction (palghar) then recharge. but same problem I faced. Please help...

    Email [protected]@rediffmail.com
    Thanking you
    Krunal

    IDEA MOBILE — no given recharge balance proper

    on 22/04/11, i have call idea no. 50505 for luky re-charge, the no. told 95/- re-charge and get full talk time, at that time give 84.64/- and balance given within 4 hours. i re-charged mobie no. [protected] on 22/04/11at 95/-, but till date i have no received balance fund. i called idea call center every date after 22/04/11 but i have not gat any response. pl look this matter and do need full.
    no satisfactory service of that company.
    i purchase a idea cupon with rs 35 serial no is [protected] During scratching first eight digits of the pin number of that recharge voucher has spoiled. Kindly help me to get the pin number of that recharge
    I purchased an IDEA recharge coupon worth Rs.100. the last two digits of the pin number got spoiled. kindly help me get the pin number.
    The serial number for this coupon is [protected]. The coupon is still with me.
    My email id is natsumi.[protected]@yahoo.in.
    My number is [protected].
    thank u.
    plese send PUK code of my idea prepaid mobile no of [protected]
    to my EMAIL ACCOUNT rajdubey101.[protected]@gmail.com or on my mother idea prepaid mobile no mobile no [protected]
    i have knows my piun no that is 12345 but my brother typed it wronglly please send ot on [protected]
    thanks
    your customer of idea prepaid
    Dear Sir,

    Right now i have purchased a IDEA recharge coupon worth Rs.50/- During Scratching the pin number of that recharge voucher has spoiled. Kindly help me to get the pin number of that recharge coupon with Serial Number [protected]. The coupon is with me till now. My Mobile Number is [protected] so please recharge my balance as early as possible in my mobile.

    thanking you
    Bharat Kumar

    Idea Cellular — recharge coupon is not valid

    I have bought an idea recharge coupon of Rs.20 and recharged my account, But the reply is that the number that I have entered is not valid. now the retailer has refused to grant any compensation.
    Try to solve the problem as early as possible and recharge my account with the respective amount: SL no of that coupon is[protected] and my Idea mobile no is [protected]
    Dear Sir
    Right now I have purchased a IDEA recharge coupon worth Rs 20.00. During scratching first eight digits of the pin number of that recharge voucher has spoiled.Kindly help me to get the pin number of that recharge coupon with serial number[protected], The coupon is with me till now.
    My mobile number is [protected]
    i purchased an idea Rs. 50 coupon but while scratching i lost the 16 digit pin but I have the serial no[protected] please help if possible.. my mobile no. is [protected].i have my pin from 4th digit to 12th digit which is[protected].please give me my pin no.
    have bought a recharge coupon of Rs.30 and recharged my account, But the reply is that the number that I have entered is already used.
    Try to solve the problem as early as possible and recharge my account with the respective amount:
    The recharge couponm Number not visible is :00754051...5715
    and Sl.No. is : [protected]
    i hav 50rs recharge coupon but while scraching, the 16 digit number got damaged. plz help me, how can it be recovered? the serial no is KE[protected]. THNKU..
    MY MOBILE NUMER IS [protected]
    EMAIL ID: [protected]@gmail.com
    thnku.
    Hello sir I have purchased a IDEA recharge coupon for internet pack worth Rs 98.00. During scratching digits of the pin number of that recharge voucher has spoiled. Kindly help me to get the pin number of that recharge coupon with serial number [protected]. The coupon is with me till now.
    My mobile number is [protected] and mail id is [protected]@gmail.com
    Thanking you.
    Right now I have purchased a IDEA recharge coupon worth Rs 30.00. During scratching few digits of the pin number of that recharge voucher has spoiled.
    Kindly help me to get the pin number of that recharge coupon with serial number [protected].
    The coupon is with me till now.
    My mobile number is [protected] and mail id is [protected]@gmail.com
    Thanking you.
    plzz recharge my mobile as i hve buy a coupen bt its nt wirking kindly recharge my mobile now my mobile no. is [protected]
    I have purchase One recharge coupon Rs-10 but time of scretch the 16 digit no is corrupt
    plz help how can it recover my coupon serial no is [protected].

    MY mobile no is [protected] and mail id is [protected]@gmail.com
    Dear Sir i have purchased a recharge coupon worth Rs 30 ..after entering the secret code, i got a message that this is a invalid account no..please help me its an urgent.
    Dear sir,
    I have purchased a IDEA recharge coupon Rs 30.00. During scratching digits of the pin number of that recharge voucher has spoiled. Kindly help me to get the pin number of that recharge coupon with serial number KE[protected] .

    The recharge voucher with me till now.
    My mobile number is [protected] and mail id is [protected]@gmail.com
    Thanking you.
    Hi,
    I bought a Idea Topup Recharge for Rs.30/- from GDS Hypermarket,Chelari to recharge my account and I found this as invalid

    the message showed up as this has been used.

    Coupon #[protected]
    Sl # KE [protected] Pkd on 20/03/2012

    awaiting your reply on this issue ASAP

    Kindly do the Needful at the ealiest
    Sreejith Sajan
    +91 [protected].
    I BOUGHT A TOP UP RECHARGE COUPON WORTH RS - 100/- . FOR RECHARGING, WHILE THE TIME OF SCRACHING THE LAST TWO NUMBER WERE MISSING THE SERIAL NO IS .KE[protected], MY MOBILE NO IS AS BELOW
    [protected]
    SYAM KUMAR

    Idea — voucher card digit not shown

    Sir, tomorrow i had bought a Idea voucher card worth Rs. 20. When I scratch it, its silver coloured space scratched totally and cant read its last five nos. Its sl No. is [protected]. It's first five Nos are 57662363. My Ph. No. is [protected]. Pls solve it soon.
    I have purchased a IDEA recharge coupon worth Rs 30.00. During scratching some digits of the pin number of that recharge voucher has spoiled. Kindly help me to get the pin number of that recharge coupon with serial number [protected].The coupon is with me till now.
    Dear Sir
    Right now I have purchased a IDEA recharge coupon worth Rs 15.00. During scratching sum of the digits pin number of that recharge voucher has spoiled.Kindly help me to get the pin number of that recharge coupon with serial number-[protected], The coupon is with me till now.
    My mobile number is [protected]
    i scratch idea coupon but it was spoiled and numbers are not visible
    SL NO [protected].
    please send me scratch number on this id: [protected]@yahoo.co.in
    please do the needfull
    Right now i have purchased a IDEA recharge coupon worth Rs.30/- During Scratching the pin number of that recharge voucher has spoiled. Kindly help me
    I have purchase One recharge coupon Rs-30 but time of scretch the 16 digit no is corrupt
    plz help how can it recover my coupon serial no is [protected]
    i have brought two 50 rs. recharge card, which due to get in contact with water the pin numper was not visible . The serial numbers are - [protected],
    [protected] . please help me get the pin number of the recharge coupon . my mobile number is [protected].
    I have purchase One recharge coupon Rs-98..
    i scratch idea coupon but it was spoiled and numbers are not visible
    SL NO = [protected].
    please send me scratch number on this id: ashish.[protected]@yahoo.com,
    The coupon is with me till now

    i have purchased idea recharge card of 30...but while scratching the card it got spoiled and the numbers are not visible...the SL.NO. is [protected]
    kindly send me the no.
    Right now I have purchased a IDEA recharge coupon worth Rs 50.00. During scratching first eight digits of the pin number of that recharge voucher has spoiled. Kindly help me to get the pin number of that recharge coupon with serial number [protected]. The coupon is with me till now.
    My mobile number is [protected] and mail id is [protected]@gmail.com
    Thanking you.
    I bought a 30 Rs recharge coupon and some 4 or 5 digits are spoiled and are not clearly visible..i still have the recharge coupon with me of serial no. [protected]. I just cant see the 1, 2, 3 and the 8th digit, plz help if possible, my mobile no. is [protected].
    Dear Sir,

    Right now i have purchased a IDEA recharge coupon worth Rs.30/- During Scratching the pin number of that recharge voucher has spoiled. Kindly help me to get the pin number of that recharge coupon with Serial Number [protected]. The coupon is with me till now. My Mobile Number is [protected] so please recharge my balance as early as possible in my mobile

    thanking you

    yours truly
    satya
    I have purchased a IDEA recharge coupon worth Rs 30.00. During scratching first six digits of the pin number of that recharge voucher has spoiled. Kindly help me to get the pin number of that recharge coupon with serial number [protected]. The coupon is with me till now.
    My mobile number is [protected] and mail id is [protected]@yahoo.com
    Thanking you.
    Dear Sir,

    Pls i m buy 20 rupees coupon but by mistake the coupon no. is wash out but i have this coupon sl no.[protected].

    pls it's very urgent for me so pls recharge my account. my no. is [protected].

    AND MY ID IS

    [protected]@gmail.com

    I am very thank full to IDEA

    PLS SIR I REQUEST YOU PLSSSSSSSSSSSSSSSSSSS

    my serial no is [protected] and my mob no is [protected]... my email id is [protected]@gmail.com
    my recharge coupan scretch and the numbers have been mismatch i can not understand them. serial no. is[protected]. send me this recharge on [protected].
    I PURCHASE A RECHARGE COUPON OF RS.30.I HAVE LOST THE 1ST 2 NOS. OF THAT COUPON.SL NO-KE[protected].PLEASE HELP ME MY [protected]@gmail.com.
    i purchased an idea Rs. 60 coupon but while scratching i lost the 16 digit pin but I have the serial no [protected] please help if possible.. my mobile no. is [protected]
    myself mayank, i have purchased a 30 rupees coupon but mistakly the pin no in also got erased my serial no is [protected], and my secret no is[protected]only this is viewed in this)
    pl, send me remaining digit to secret code.

    regards
    Mayank Srivastava
    SIR/MADAM,

    IDEA COUPON RS.30 & RS.49 KA HAI EXEPIY HO CHUKA HAI RS.30 KA SI.NO.[protected], 60197, 60236, 60231, 60210, 60217, 60207, 60202 RS.30 KA TOTAL=08 HAI & RS.49 KA SI.NO.[protected], 9376, 9375, 9916, 9377, 9374 RS.49 KA TOTAL=06 HAI PLZ ACTIVET THIS CARD MY .RS.30 KA DATE-08/07/2013 AND RS.49 KA DATE-06/2013 HAI .
    THANKS .

    RAVINDRA KUMAR JANGDE, MOBILE NO.[protected], [protected] CHAATTISHGARH.MUNGELI 495334

    i want call details

    DEAR SIR IWANT ALL RECEVIED DETAILS ON 12/12/2014

    Call details last one moth

    My idea number [protected] plese send my last one month call details to my email. [protected]@yahoo.com

    calendar is not opening in irctc

    calendar is not opening in irctc

    low data speed

    The data connection of idea, very poor and slow. I am using the connection regularly. But it was very very slow speed and loading problems. Very slow speed 6-11 kbps... the maximum speed, i am seeing, 18 kbps. What can i do...??

    Sim Block Request

    Hi, My name is shivraj jain. and my idea number is [protected]. I have lost my sim card. I request you to please block it ASAP. Thanks.

    Phone got stollen

    I lost my phone today. Would request Idea to block my sim

    Faulty roaming bill

    http://funnyideablogs.blogspot.in/

    OFFER RS.65/RECHARGE

    OFFER 65/ RECHARGE & TALKTIME 90 RS.RECHARGE 65/ & MESSAGE GIVE RECHARGE SUCCSESFULLY BAL.0.00 MY MO.NO. [protected] 12 15/07/2014 14:32:51:897 tid no. [protected] RECHARGE- [protected] Rs. 65.00 Rs. 0.00

    jyada bill diya hai.sirf sms ka bill 800 rupees tak diya hai.

    I have sent 1276 sms in this month.so sms charges is given near 800 rupees.sms charjes is very high.please decrease that charges.It is not AFFORDABLE.

    asking for providing Idea SIM User name and Address details

    Sir/Mam, please tell me the user name and address of the mobile number- [protected]

    puk code

    hi my sim is locked and i dnt knw the puk code so plzz help me

    puk code request

    my sim as locked and asking puk code mobile no :[protected] adress :no.441 d kurichi housing unit, phase 2, sidco, coimbatore .641021 name:venkata krishnan.k. please send puk code to mail id:[protected]@gmail.com or mobile no:[protected]

    Receiving class 0 messages from idea

    Im a idea user having phone no.[protected] in haryana circle. I had been receiving class 0 messages every time i turn off my mobile data and after every call. Its is very annoying. Please look into this matter as soon as possible.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      I m using idea postpaid connection from last one and a half year, n i am sorry to say that since then my facing problems, i did not expect this kind of experince from idea customer care, the agents working in your call center are seriously lacking on the knowledge part as well as on bhaviour part, it been long m making comlaints n every time i dont get the convincing results, i was working with Convergys when i purchased this connection, that time the sales person made me wronge commitments n just because of that i suggested that to my friends as well, we purchased 5 postpaid connection, that time the sales person told me that everymonth you will get 1000messages n you have to pay Rs 25 for that, i specially asked them what if i will exeed 1000, they told me again the same bundle will be activated n you will get another 1000 in the same month, i confrmed this with customer care as well, n the told me the same, last to last month my bill was little high as per my expections, i was busy those days so i made the payment, then after that i called CC n asked about my bill sagregation, n they told me 1580 is the no of msgs you have sent, so according to me it was 580 extra which was charged to me, i made the complaint regarding the same, n they promised me a call back from the billing, i recieved a call as well but unfortunately the lady i was speaking with was very adamant, she directly said i can only offer you a discount of Rs 50, i told her about the whole story, but very rudely she said thats the best i can offer you, let me know wheather you want that of not, that time i agreed to that.then next month i called CC n asked about a cheep plan from idea to idea, they offerd me a Rs 100 bundle n told me that your call charges will be 10p, it was quiet good so i asked them to activate that, i was on a diffrent plan of Rs 49 in which my call charger were low to 50p, i specially asked that can i use both at the same the, the guy said yes, nxt morning i confrmed the same thing once again n the other person told me the same, after one day i recieved a msg the service is not been activated pls contact CC, i called CC n asked them abt this, the agent told me that these two bundles are not compatible, then i spoke to one of TL regarding the same, the guy was helpful n told me the concept, i asked him to activate the idea to idea bundle n deactivate the Rs 50 bundle, the most unfortunate thing is that the TL also did not informed me about the seviceplan that, he didnt tell me that you will only get 1000 mins @ 10p, thrice i tried to confirm from the agents that is there any upper limit of mins in this bundle n every agent told me that u can use till the time u want, n u will be cahrged @10p only, i started using my ph accordingly, when the bill was generated i was shocked because it was very high from my expectations, i called CC n the the lady told me that u can only use 1000 mins in this bundle @ 10p, after that Its 99p per minute, then i visited the NH1 showroom in fariadabad because it was height this time, i told them abt this they said as if now we cant make the comlaint against CC, we can anly generate a normal complaint n promise you a call back, i recived a call back from billing n spoke to prerna, she even did not listen to me properly n asked now what do want, i said i want you to get my bill correct n charge me as per the comitment, very rudely she said no to it n one more time it was a bitter experince from idea CC, i want you to listen to all the call made by me n do the needful, becuse this time its height n i dont want to pay for anyone elses mistake.please workout on the Process trainning as well teach them about the call control so that the can give out the correct information in a nice way,





      thanking you,





      regards n blessings

      deepak

      [protected]
      Aug 14, 2020
      Complaint marked as Resolved 
      From: "deepak" <[protected]@yahoo.co.in>Add sender to Contacts To: ccare.[protected]@idea.adityabirla.comI m using idea postpaid connection from last one and a half year, n i am sorry to say that since then my facing problems, i did not expect this kind of experince from idea customer care, the agents working in your call center are seriously lacking on the knowledge part as well as on bhaviour part, it been long m making comlaints n every time i dont get the convincing results, i was working with Convergys when i purchased this connection, that time the sales person made me wronge commitments n just because of that i suggested that to my friends as well, we purchased 5 postpaid connection, that time the sales person told me that everymonth you will get 1000messages n you have to pay Rs 25 for that, i specially asked them what if i will exeed 1000, they told me again the same bundle will be activated n you will get another 1000 in the same month, i confrmed this with customer care as well, n the told me the same, last to last month my bill was little high as per my expections, i was busy those days so i made the payment, then after that i called CC n asked about my bill sagregation, n they told me 1580 is the no of msgs you have sent, so according to me it was 580 extra which was charged to me, i made the complaint regarding the same, n they promised me a call back from the billing, i recieved a call as well but unfortunately the lady i was speaking with was very adamant, she directly said i can only offer you a discount of Rs 50, i told her about the whole story, but very rudely she said thats the best i can offer you, let me know wheather you want that of not, that time i agreed to that.then next month i called CC n asked about a cheep plan from idea to idea, they offerd me a Rs 100 bundle n told me that your call charges will be 10p, it was quiet good so i asked them to activate that, i was on a diffrent plan of Rs 49 in which my call charger were low to 50p, i specially asked that can i use both at the same the, the guy said yes, nxt morning i confrmed the same thing once again n the other person told me the same, after one day i recieved a msg the service is not been activated pls contact CC, i called CC n asked them abt this, the agent told me that these two bundles are not compatible, then i spoke to one of TL regarding the same, the guy was helpful n told me the concept, i asked him to activate the idea to idea bundle n deactivate the Rs 50 bundle, the most unfortunate thing is that the TL also did not informed me about the seviceplan that, he didnt tell me that you will only get 1000 mins @ 10p, thrice i tried to confirm from the agents that is there any upper limit of mins in this bundle n every agent told me that u can use till the time u want, n u will be cahrged @10p only, i started using my ph accordingly, when the bill was generated i was shocked because it was very high from my expectations, i called CC n the the lady told me that u can only use 1000 mins in this bundle @ 10p, after that Its 99p per minute, then i visited the NH1 showroom in fariadabad because it was height this time, i told them abt this they said as if now we cant make the comlaint against CC, we can anly generate a normal complaint n promise you a call back, i recived a call back from billing n spoke to prerna, she even did not listen to me properly n asked now what do want, i said i want you to get my bill correct n charge me as per the comitment, very rudely she said no to it n one more time it was a bitter experince from idea CC, i want you to listen to all the call made by me n do the needful, becuse this time its height n i dont want to pay for anyone elses mistake.please workout on the Process trainning as well teach them about the call control so that the can give out the correct information in a nice way,





      thanking you,





      regards n blessings

      deepak

      [protected]


      i recieved a call after marking this mail to ccare.[protected]@idea.adityabirla.com n spoke to one of the agent she offred me a discount of Rs200 which is not worth.i been to the NIT outlet regarding the same n the said we cant do anything about this..all this shows the way company works...n sorry to say i find it a very poor n weak infrastructure and its a big question on the management of the company...know i dont know how to get this resolved...need help...hope i will get the results

      regards
      What to be prosiager to see bill on net.
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        Hi
        My cell no is [protected]

        I had placed a request for post to pre conversion on 10 March[protected] and I was asked to contact any of idea show room and give them this request number and conversion process would be done ASAP.

        So I reached your Kapil Vihar show room and I placed the request there on 15 March 2008 and placed the request there[protected].
        when the conversion didn't take place even till 18 March 2008 I called up customer care and I had words with Priya and she took my complaint and given me a request no[protected] and she assured me that the conversion would be done by 7 PM on 18 March 2008 and after the call my number was suspended and my prepaid SIM didn't got activated even till 7 PM and when I again called customer care I was told that it usually take 24 hrs so it would surely be done by 19 March 2008, Morning. Again even that doesn't happen, so when I called customer care I was told that it would be done by evening, again that doesn't worked out, and I had put a request to get a call back to get the status[protected] but I never got call back.

        I tried calling your executive (Vandana, [protected]) at showroom, but she didn't answered the phone and many times she disconnected the phone or jst say that she would be calling me in 10 mins.
        on 20 I had talked with Kavita and she assured me that my number would be converted and she called me back few times but all in vein and when I take leave and went to your show room after lots of arguments I was told my number would be activated by monday 24 or 25 of march due to Holi.

        On 24 March 2008, I had to again call customer care and I asked them what can be done and than the executive got my number activated back in Post paid.

        So you can see 7 days I was without phone, I lost lots of important calls, my family, friends and loved ones could not reach me on Holi, and I had to travel so may times to your show room, loads of calls to your customer care and result is all in vein.
        Along with I had to purchase a new connection and phone to keep the things going all because Idea can not serve its customers.

        I need compensation against the kind of service Idea had provided me in past 15 days.

        Regards

        Sachin
        Aug 13, 2020
        Complaint marked as Resolved 
        Actually Mujhe Complaint nahi karni hai aapko bahot Important information deni hai.pls dont take it easy.bhavani peth jo puna me hai, waha par koi char ladke jo call center me kaam karte hai .unhone idea ka password hack kar diya hai.aur wo 500 ka cad daale par bahot sari facilities de rahe hai
        uski detail hai
        dear Idea prepaid subcriber sub.
        Account:I2I
        1000.00 upto
        S T D SMS: 1000 upto
        S T D : 1000.00 upto
        and
        I S D : 1, 000.00 upto
        Local SMS:1000, 00 upto
        balance check karne ka code hai *212*1#
        ye sub aapki bhalai k liye aap ko bata rahi hoo.idea Company barbad ho jayengi.kyunki un ladko ne ye facility chalis se bhi zyada logo ko di hai.i hope k aap zaroor koi action lenge.

        Idea Cellular — suspending calls

        i have purchased idea cellular simcard of phone no.[protected] from advance telecom, near advance cinema, lal darwaja, ahmedabad-380001 on date 24/12/2008.i have submitted necessory documents like copy of driving licence and passport size photograph alongwith form and submitted to above mentioned advance telecom.after 3 days my calls have been suspended and i am suffering tremendous economic loss and mental herressment.
        Dear sir/mam,

        My mobile number is:[protected].

        I have 299 plan in idea post paid connection, yester day evening i check my current account amount is:530Rs. at 09:00pm.after this amount i have used at 10pm only 2Rs, today my current amount is 879Rs, in between 369Rs Extra charged by idea, please give me the reason & detailed bill send my mail for extra charged amount as soon as possible,

        With regards,
        Rakesh,
        my idea mo. no. [protected] has losed.
        i wanna know about last some out going calls recoard.
        Sir,
        My mobile number is [protected].
        On 02.11.2009 at 9.40AM i hve recharged my mobile for Rs.300 but till date the charge is not credited in my account please do necessary action.
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          This is santosh jha, My Idear Cell number is [protected], I activated a package for USA/CANADA call for which call rate was 2 Rs per minute. But in the bill of March-08, Idea is charging me flat rate. I asked several time in customer care but they all are helpless even they all know it is wrong bill. What I have to do now, either i have to pay full charge or pakeage charge.Please help me.
          I have received excess Bill of more than 2000Rs. on bill as MMS/GPRS download, that too only on 16th Mar'09. I am using a low-end mobile phone which doesn't support any video and game downloads. But still in bill it is reflecting MMS downloads worth Rs.2000 on Mar16, 2009.
          I request to please solve the issue... and refund me back my money..
          Mobile No. [protected]
          Name: Vikas Gupta

          Idea Cellular — EXCESS BILLING

          I AM USING SIM OF IDEA CELLULAR ([protected]). I HAVE APPLIED FOR Rs. 100/- IN FEB-2008 IN WHICH I HAVE TO GET 1500 MINUTES IDEA TO IDEA @ 10 PAISA. MONTHLY RENTAL OF THE PLAN IS INCLUDED IN THE BILL BUT THE CALLING CHARGES CHARGED AS PER NORMAL MOBILE CALLING. I HAVE COMPLAINT TO RAIPUR (CHHATTISGARH) LOCAL REPRESENTATIVE BUT ALWAYS THEY TELLING ME THAT THAT CAN BE SORT OUT IN THIS MONTH BILL BUT TILL DATE IT IS NOT SORT OUT.
          excess bill for postpaid group no. [protected] added amount Rs 2000/- without any download

          Idea — EXCESS BILL

          MY BILL WAS CHARGED EXTRA FOR RS.543/- FOR USAGE OF GPRS SERVICRE, BUT I WAS ALREADY HAVING GPRS PACK FROM LAST MORE THAN 6 MONTHS. I HAVE CALLED CUSTOMER SERVICE BUT THEY DONT LISTEN TO IT. THEY SAYS WE DONT CARE. SO PLEASE HELP ME RESOLVE IT.
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            Idea - Prepaid Mobile Connection — SIM Card Rejected

            I am using Idea Prepaid mobile no [protected] since two years
            suddenly the message comes on my mobile that SIM card rejected & phone become dead.
            I have talked with customer Care but do not got proper reply.
            1) So as I am using prepaid how can I get back my balace money & validity ?

            For Information I am using my Friend's card Mr Arvind Garg...
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            Hi,

            On 19th of March, 2008 I had received a call from idea cellular informing me that the validity will be expiring on 23rd of march.
            He asked me to recharge my cell with Rs. 100 idea easy recharge on that day itself and the validity will increase by 1 year in addition to other benifits.

            I did that and recharged my cell with Rs. 100 easy recharge. I got additional benifit of Rs. 74 talktime and idea to idea free minutes but the validity did not get increased. I called customerr care on that day evening or next day morning( I don't exactlty remember the time ) and they informed that thr validity will be updated after 48 hours of recharge. Even after that nothing happend.

            On 23rd of March I called them up again and the customer care executive informed me that after 23rd march modnight the validity will be updated. This also did not happen.

            Today(24th march, 2008) when I tried making a call I was shocked to hear that the validity has expired and I have only the option of paying Rs. 2.50 to increase the validity by 1 day. I did that and called the customer care. They said that on that day my number was not there in the list for that scheme and no one had called me up. I was shocked again !!!

            They said the validity cannot be increased and I will have to bear only with the benifit of Rs. 74 talktime and idea to idea free minutes.

            This is absolutely disgusting. They also said that they cannot open the incoming record of my number for 19th to confirm that someone had called me from idea. In my incoming call list that number is erased due to other incoming calls. I have recorded the talk with the customer care and also have the reference number of tha talk.

            If you can get the incoming call list on my number mentioned below for 19-Mar-2008 between 9am to 12 noon, then that idea number will be seen.

            Thanks,
            Nishant Kumar
            Cell - [protected]
            Ref. Number[protected]
            Aug 14, 2020
            Complaint marked as Resolved 
            Dear idea cellular,
            my mobile number is [protected] .on the date of 28/05/2008 i was recharged with 100/- by using icicibank net banking. but in my mobile i didn't get recharge.
            please solve the problem immidiately.


            Thank you
            Narapa Katta
            i recharged a value voucher Rs. 119 my idea based mobile no [protected] dated 21/07/2008 and has done successfully but
            when i check my status of value voucher then it shows "Your Value Voucher
            is Not Active"
            pls solve it as soon as possible
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              Hi,
              I have taken an Idea Pre paid connection and my mobile number is [protected].
              After so many of complain to put me on do not disturb section they haven't taken any steps. In between this they continuosly disturbing me either through phone or messages, at least 12 times in a day. Now they have activated the caller tune and deduct 45Rs. without my confirmation. When I have contacted them they told me that this has been activated because you have received our calls nd might be possible that in between the call you have pressed any key. But when I have asked them that tell me from which key this service is getting activated they told me that it is not sure.
              On asking the question why you are making such calls and disturbing us there statement is that you are our customer so we can disturb you.

              I want to compalin against this and want my money back. Let me know what I have to do for that.

              Your quick response in this regard will be highly appreciated. I am realy fade up with these kind of corruption which is there in the field of mobile connection too.

              Best regards,
              sheo
              Aug 14, 2020
              Complaint marked as Resolved 
              Sir,
              Today, 09/07/08 i got a message that an amount of Rs 30 has been debited from my account towards dialertone rental. In fact yesterday itself the amount was debited. i have never consented for this. i am totally against any kind of dialertone. Please take back your dialortone and give back my amount Rs 30.
              I look forward to your early action. (My number [protected])

              Yours faithful customer
              Ajay Kumar kerketta

              Caller Tune — Activate caller tune without any confirmation

              Dear Sir/Mam,

              Please checkout my mobile no is[protected] i never activated callertune on my mobile no but automatically caller tune activated by your side 30rs deducted from balance so check it out i am requesting you to reverd my 30rs

              Kindly do the needful.

              Thank you
              Subhash
              my number is [protected]
              i have allreay actived my call tune
              i want to chang without any confermation charges
              please take it

              Idea — activation of caller song without my will

              my no. is [protected] ... idea activate caller song on my number without any request sending by me and cut money from my account...pls deactivate my caller song.
              my mob. no. is [protected] chandigarh, punjab
              i want to remove my caller tone that is automatically activated.
              customercare are not giving any response & i also don't want the phones &message from idea plz help me about this becase customer care is always busy.
              my no. is [protected]... idea activate caller song on my number without any request sending by me and cut money from my account...pls deactivate my caller song.
              i have allredy actived my cell tune but
              i want to chang song but idea have not this song aa kareeb aa ( aashiq banaya apne) plz. available this song

              thngking u
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                I am existing post paid customer of IDEA Cellular Company in Pune Maharashtra under T-582 CUG plan (corporate plan for Tech Mahindra Ltd employee call charges [protected]@per min (STD & LOCAL) for initial 449 min. per month)I have received the bill for the month of FEB-2008 however there are many discrepancy in bill.

                I am highlighting some details which are wrong as per my perception and many more calls are charged at same rate and that should be charged [protected]@per min as per the plan.


                Sr. Date Time Number Band Duration Pulse Call charge
                1 8-Feb 14:12:33 [protected] P 0:12 1 0.40
                2 8-Feb 19:27:09 [protected] P 4:56 5 2.00
                3 7-Feb 22:55:27 [protected] P 8:22 9 11.25
                3 7-Feb 22:55:27 [protected] P 8:22 9 11.25
                4 7-Feb 22:05:26 [protected] P 3:11 4 5.00
                4 8-Feb 9:49:31 [protected] P 18:12 19 23.75
                5 7-Feb 22:16:48 [protected] P 3:17 4 5.00
                6 18-Feb 22:21:10 [protected] P 11:48 12 12.00
                7 26-Feb 22:04:22 [protected] P 11:27 12 12.00


                ISSUE 2) Regarding change plan

                On 25-Jan-2008 I dropped a mail from offical mail id to change the plan on my mobile no and that shold get activated within 48 hrs of time period
                but company intenally delay in service and changed my plan to T-582 CUG on 8th of March 2008 (after 15 days ) that cause huge amount diffrance in
                my bill amount.

                Recently I have given a plan change request because T-582 CUG plan (corporate plan for Tech Mahindra Ltd employee call charges [protected]@per min (STD & LOCAL) for initial 449 min. per month) changed to T-623 CUG plan by IDEA Company for that I given a request on 25-Feb-2008 which not yet served after 19 days.


                I have already initiated a complaint against my idea cellular customer care and services.
                Aug 14, 2020
                Complaint marked as Resolved 
                plz provide detail of corporate plan..in my mail id
                I am having prepaid Idea customer. I would like to have CUG (Mahindra & Mahindra Ltd. Nashik). Is it possibel to have this or not?
                I do not want to chnage my mobile Numer. It should same as existing. Please suggest plan for the same.
                Please send me the Details bill for...
                January, february, March (month) on my email-Id.
                Mobile no :- [protected]
                Please send me the Details bill and out going and incoming calls for the month of april, may, and running month on my email-Id.
                email- [protected]@gmail.com
                Mobile no :- [protected]
                i need my postpaid mobile PUK Code my mobile number is [protected] and my sim number is[protected]
                Dear Sir/Madam,
                I am your existing Postpaid Customer, I have a Corporate Plan of Rs.249/-, but i wanted change it in Low Rent plan. So please send me some different Low Fix Rent plan & help me out. And please let me know how i can change my plan.
                We are idea existing Postpaid Customer, having a T567 Series Tauras 249 Corporate Rate Plan. We want to go in for a Low Rent plan. Could you please send me some Low Fix Rent plan.
                DEAR SI R

                NORMAL STD RATES ARE SLASHED BEFORE ONE MONTH WHY THIS RATES ARE NOT APPIED TO CORPORATED SIMCARD HOLDER.

                REGARDS
                BSK
                hello sir,
                my account balance is automatically deducted daily, why ?
                i want details abt that regarding [protected] number
                i am idea prepaid customer from last 4 years but i switch to another cellular service because of poor service.
                Dear Sir,

                I want to convert my pre paid to post paid plan.
                Please suggest me, to whom i have to contact for corporate plan.

                Regards

                Rakesh
                Dear sir,

                I am not the idea user but i got the idea postpaid corporate plan so could you tell me the hole plan of this schem.
                Shouls i get the free minutes in this plan.
                I am waiting for your reply.

                Ragards

                Ram
                We just Want to Know Bill details of Our Group Number on Mail Our group Number Is [protected] to 58 & [protected] to 65. It is On the Name Of Rungta Projects Limited (A J Wilson).

                Please Tell us Your E Mail ID to See the Bill Details online.for the Month of September'08.
                I vinay tiwai working with sahara india group and i got a post paid connection of Idea corporate plan through my company but it is very bad service and just like SARKARI SEVA, So i want to move ur kind attention through it, please improve your services.
                I am new to idea post paid connection (Rs 249 plan). How can I find out Balance Free minutes and the amount charged when ever required.
                My no is [protected]. I am a postpaid corporate customer.I want one more no i.e [protected]. can this be done if so kindly let me know the availability immediately.ASAP only the said no.

                Thanks & With Warm Regards & All Good Wishes.
                Sudha Chand
                Please give me details on my mail id for the lower rate corporate plan.& what will be the procedure for it.
                Hi

                I am already user of vodafone corporate plan i am interested to take idea corporate connections i am already useing 45 corporate connections of vodafone i am interested to switch to idea kindly mail me the idea corporate tariff plans as soon as possible..

                Thanking You

                Regards
                Rishi
                Dear Sir,

                I want to convert my pre paid to post paid plan.
                Please suggest me, to whom i have to contact for corporate plan.

                Regards
                I am having prepaid Idea customer. I would like to convert in post paid. I do not want to change my mobile Numer. It should same as existing. Please suggest plan for the same.
                hello everyone
                for idea connection contact me
                [protected] corporate plans too
                thanks
                I M INTRESTED IN ANY CORPORATE PLAN PL SEND ME DETAIL OF ALL CORPORATES PLAN IN MAH & GOA AT MY E-MAIL ADDRESS
                Hi

                I am already user of Airtel corporate plan i am interested to take idea corporate connections i am already useing 15 corporate connections of Airtel i am interested to switch to idea kindly mail me the idea corporate tariff plans as soon as possible..

                Regards
                Yuvraj
                [protected]
                Hi

                I am already user of Airtel corporate plan i am interested to take idea corporate connections i am already useing 15 corporate connections of Airtel i am interested to switch to idea kindly mail me the idea corporate tariff plans as soon as possible..

                Yuvraj
                Dear sir

                I am not happy with idea service providers which are hiring the idea corporate card, actually i want one idea corporate connection but from last 10 days i am just carring the SIM card activation procedure is still in progress .
                Basically just hand over the SIM card and then leave customer for complaing to idea is the process for postpaid connection is it true?
                plz sent my bill summary and amount
                Dear Team,

                We are required new corporate postpaid connection of IDEA for my company,
                so please get the revert as soon as you possible.

                Regards,

                Charanjeet Singh
                [protected]
                Please send me the Details bill and out going and incoming calls for the month of February-2009, and running month on my email-Id.
                Please send me the Details bill and out going and incoming calls for the month of april, may, and running month on my email-Id.
                i am currently using cug connection of vodafone, plan name (reliance 50) for reliance employees, I want to know abt IDEA cug plan for reliance employees
                change my plan 199rent coprative
                i want post paid or prepaid the best std plan .connection . please call immediately...
                Dear Sir,

                We are interested in Idea Corporate Plan from Pune i. e. plan for Maharashtra n Gao. Pl send us the detailed information of corporate plan with tarif details so as to switch over at the earliest.
                Sir- I have pre paid plan of idea, i want to convert my plan to post paid so plz suggest me for STD plans, i want to change for only STD
                ANY INTERESTED PERSON FOR IDEA CELLULAR COOPERATE PLANS
                CONTACT---[protected]
                [protected]@REDIFFMAIL.COM

                Idea — cug call

                sir i have same plan at my tow no but the problem is compny charg me for cgu calls plz find out what is the rigan
                Dear Sir,

                I want to change current plan to some other, wouls like if somebody can contact me for that. mobile [protected]
                dear sir,

                my mobile no is [protected].i am your idea post paid user having coorperate plan.i want to change my coorporate plan to another coorporate plan. what is the procedure to change this. also send me some coorporates post paid plan rates.
                dear sir,
                i want change my plan i.e corporate plan into 99 rental
                plz do this change
                thanks
                mianl
                We have 13 connection under CUG plan, we wants to see call details for all on net, what is the procedure?

                No.[protected], 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 28
                Resp. Sir/Madam,

                Seasons Greetings to you from Ahmednagar, Maharashtra, India.

                I the undersign herewith Mr. Rahul Pradip Nahar (Cell No. [protected]) want to get information about the special plans in corporate level (eg., LIC Agents, Hospital Staff, Chemists/Drugists, Advisors of reputed pvt. insurance companies etc.

                If possible please inform me the details of call tariff and the charges which are applicable for the same as soon as possible.

                Thanking you with regards,

                Rahul Pradip Nahar
                [protected]
                Dear Sir,

                I am currently using cug connection of idea no.[protected], [protected] ( Mr. Nandkishor Pate ) employees.
                Please send me the Details bill and out going and incoming calls for the month of 09 sep.-2009 to 09 oct.2009.
                pls detail postpaid card send my
                id
                Dear sir
                I am having pre paid connection of IDEA, I would like to take a post paid connection, Have any economy plan to any one of idea number it self
                Regards
                Gokul
                Dear sir

                Please mention corporate plan, I would like to take a corporate connection

                Regards
                Gokul
                Dear sir

                I woul like to take a corporate connection please mention the plan earliest

                Regards
                Gokul
                Dear Sir,

                I want to convert my pre paid to post paid cug plan.
                Please suggest me, to whom i have to contact for corporate plan.

                Regards
                sir,

                my post paid idea number is [protected], when any one calls its comming switchoff even my mobile is on, , when i try to call its coming unable to connect.

                plz give me the solution, , , even i can't call to customer care also.

                i hope u solve the problem soon..

                regards,

                Mahesh.K.N
                Dear sir

                am having prepaid Idea customer. I would like to have CUG (Mahindra & Mahindra Ltd. Nashik). Is it possibel to have this or not?
                I do not want to chnage my mobile Numer. It should same as existing. Please suggest plan for the same
                i want 10 cug plan for personal group so please provide me information on e-mail id or phone. my number is [protected]
                Please mail me the best tariff plan for pre & post paid idea connection for CUG facility and comparision vis-a-vis other telcom service providers

                Would like to get in the CUG

                Thanks/ajit
                dear sir"
                i want to convert my post paid no. [protected] to prepaid.
                please tell me the procedure as soon as possible.


                regards
                deepak
                Dear Sir/Madam,
                I am your existing Postpaid Customer, I have a Corporate Plan of T461 but i wanted change it in Low Rent plan. So please send me some different Low Fix Rent plan & help me out. And please let me know how i can change my plan.
                R/Sir,

                We are idea existing Postpaid Customer, having a Corporate Rate Plan Chek de. We want to go in for a Low Rent plan. Could you please send me some Low Fix Rent plan.
                Sir
                My Idea post paid CUG of Delhi Transco Ltd for mobile No-[protected] bill of last month is urgently required in my E mail ID.
                Please send my last month bill.
                thanking you.
                4 day postpaid sim not activate
                Sir,
                I am your existing Postpaid Customer from nashik. I have a Plan of in Low Rent plan
                So please send me some different Low Fix Rent plan & help me out. And please let me know how i can change my plan.My cell no.is [protected]
                sir i am sandeep tiwari from bhopal my ell no. [protected] i want know full information abut my no so thats why i want regesterd my no on your web site please tell me how can regesterd my no on site
                sir please give me detail of new net plan on my id
                want to know about chip rate plane in corporate/cug contact on
                [protected]@gmail.com
                [protected]
                R/s,
                Dear sir i am CUG plan customer. my plan is Rj lite 150. but i change the ols plan to New CUG plan 199. so pls activate the new cug 199 plan my no.[protected].
                R/s,
                Dear sir i am corporate cug plan customer. my plan is rj lite 150. but this paln is call charge is very costly. so pls sir my old plan is change to new CUG 199 plan. bco'z this plan chargeg is very low and very best.so pls activate the new CUG 199 plan my no.[protected]. plan changeg to conferm me.
                I have Idea cellular corporate connection.I want to pay on line of my idea bills.during registration for my account I not able to register the massage appears as "Your Account is a Corporate Account. Kindly contact your administrator for any requests."
                Please inform me how to register for my account or how can I pay my idea bills on line.

                [protected]@yahoo.in
                hello bhukkad people m idea post paid customer in mumbai what the customer care service you provide. last month they have been changed my plan and also changed my sms pack service and they charged me for every single msg with extra rates what the what the mischief your playing with customer pleas stop all that or close your idea service.
                Dear sir,

                I am not the idea user but i got the idea postpaid corporate plan so could you tell me the hole plan of this schem.
                Shouls i get the free minutes in this plan.& Pls Inform me CUG Plan 99.
                I am waiting for your reply.

                Ragards
                Deepak
                i need to sug plan information... my id [protected]@gmail.com
                mera idea no [protected] hy or vo kho gaya hay uska last call no batasakte ho...
                please send sms outgoing rating (out of State) and holidays of idea in the year of 2011 for sms rating charges
                WE ARE USING CORPORATE CONECTION WITH RELIANCE WE WANT TO SWICTH IN TO IDEAD PLS SEND ME THE POSTPAID PLAN RATES
                I want to purchase Idea corporate plan cars


                pravin
                [protected]
                Please send me the Details bill for...
                june and july (month) on my email-Id.payal.[protected]@gmail.com
                Mobile no[protected]
                hello sir
                please send me detail of my last bill
                my no is [protected]
                my email id payal.[protected]@gmail.com

                from-payal
                i am your subscriber under CUG plan, as an employed in the Naandi foundation.
                Sir, i want the bill particulars for the month of june-july 2011.
                My CUG number is [protected]. please send me the bill details on this email i.d :- harikrishna.[protected]@naandi.org
                dear idea service provider i am using corporate no - [protected].
                pls provided me detail of 150 gprs unlimited plan as soon as possible
                Hi,

                I have raised the complaint multiple times in past few months. That I have two corporate connections with IDEA. Still I am receiving CUG charges every time in my bill.

                The last time IDEA customer executive told me that in the coming bill all my CUG charges for past will be adjusted . But nothing happens.

                Even for one of my number [protected] I have rs249 plan . But instead of getting 600 minutes free . my bill is showing only 400 min free.

                Please rectify it asap.

                Regards
                Jitender

                Idea Cellular Ltd — increase call rate of postpaid plan

                Dear Sir,
                Idea cellular Ltd. revised their call rates without any information, I have a corporate postpaid plan. My previous call rates were Rs. .50/per call but now it is Rs. .60/per call. They commit me that my call prices will be same for two years. How can you revise price without information?
                Regards
                Amit
                M: -[protected]
                Dear Sir,

                We have a group of 6 people, we want group calling free.
                Please suggest me a good IDEA postpaid plan for this.

                Regards
                Hi,

                I want to change my corporate plan as in IBM INDIA but the customer care person told they don't know about the corporate plans.

                Please do the needful.

                Naveen Sharma ([protected])
                For corporate Plans of idea call-[protected], [protected] or mail [protected]@zapak.com

                no activation charge activation within two working days

                IDEA CORPORATE CONNECTION, 3G CONNECTION, BETTER NETWORK idea postpaid connection with fancy numbers . Best offers corporate or individual connection, data card, mobile number portability, prepaid to postpaid, Black Barry, with 3G and top numbers, FREE CUG

                give us a chance to serve you better
                Dear Sir/madam
                I am an idea user since 2007 and my number is [protected]. but from last one year i got many problem from your services and whenever i call ur customer care they either disconnect my phone or every time says that our server is down so call me back after 30 minute and after 30 minute story is same. And deduct unusual money from my balance ...yesterday (on 11/12/2011) I got a call from a number [protected] and i doesn't get an voice so when i reply back then I was connected to a computer generated voice and that was a porn site(in Hindi) my balance is deducted Rs.45/ just for 33 second call. and your customercare executive say that it is an International call. If it is so kindly tell me how my call is connected to internationally without an area code???? And how I got an incoming call without an area code.???? if it is possible then please given it to me in written then I will back to you with some legal action.
                Your delhi ncr staff are very uncooperative. please take necessary action against them especially your floor supervisors of delhi (nitesh and XYZ pal singh).Please see to it that all the deductions that have been made in the name of international call and credited back in my account, else I will be compelled to seek legal action or in consumer court. please reply me as soon as possible.

                Thanking you.
                with regard's
                vikas singh
                [protected]
                Dear Sir,

                req. you to please chaange my corporate plane SUPER 249/-

                Thanks & Regard
                Ashok Kumar
                m. [protected]
                Dear Sir,
                We are interested in Idea Corporate Exe. Noida Plz send us the detailed information of corporate Exe. with details so as to switch over at the earliest.
                My contect no [protected] & Email Id :- www.[protected]@gmail.com



                Thanking you.
                with regard's
                Mo.no. [protected]
                Dear Sir
                We are using your corporate plan in our company name is Farsight Securities Ltd at 23/05/2012 but still we are not connected CUG we have 09 number's in our company
                1)[protected] Jai Solanki
                2)[protected] Mahendra Singh
                3)[protected] Veer Singh
                4)[protected] Ashok Kumar
                5)[protected] Jai Solanki
                6)[protected] R C Mandal
                7)[protected] Rakesh Kumar
                8)[protected] Bhawani Singh
                9)[protected] Gurmeet Singh

                Pls Update the all Number in CUG All number


                Thank You

                Regards
                Jai Solanki
                [protected]
                [protected]
                dear idea celluar,
                i am using your northern railway cug no [protected] name of bala devi.
                i want be detail of all 3G internet plan for my cug no
                dear
                sir
                i have corporate account of postpaid service so how can i get my monthly balance or bill on my e mail id [protected]@rediffmail.com please help me or for balance rs by giving sms on mobile number is [protected]
                hai this is srinivas from H.M SUITES & STUDIOS we have airtel post paid coporate connection port to idea what are document required send me my email id [protected]@hmhospitality.com
                pls send me detials of corporate conections my mail id [protected]@gmail.com
                Hi my name is Raj Kumar [protected]. Idea postpaid service to bad to worst, we are using cug plan for our firm. with connection they told us 600 mins, sms and 1gb gprs but they didnt activated gprs till now. we given complaint through call i.e 121 and 198 and mail with our registered mail id of our firm. but they didnt solved and also we facing signal problem in our company. for prepaid users having more signals but postpaid is 0 to 1 and 2 signals bar showing in every mobile of our employees.
                plz send me all detail abt corporate plan in my mail for idea sim only
                i need idea no.and detail abt the corporate plane
                Please send me the your cug plan in Details about mp police cug plan
                My mo no [protected]
                My email [protected]@gmail.com

                Idea Cellular — My bill not send from last three months.

                Send my bills and give me reason why not send my bills. Idea not send my bills from last three months.

                Call Detail Incoming & Outgoing

                My mobile no is [protected] (Idea) Please send me the following detail: Incoming calls Outgoing calls Miscalls

                balance refund wrongly detect balance

                respected sir, i beg to say my complain balance detected wrongly charges...this number.[protected] plrase refund my balance 154 amount/- a waiting your favburable riply ASAP MOhd Naseem Moradabad UP West. Mob:-[protected]
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                  Resolved
                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                  Resolved
                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                  Dear IDEA customer care,

                  Not getting signals in CMC campus and few many IT companies at gachibowli.

                  In this regard many o[censored]s are moving to airtel service.

                  If you can't provide services even in hyderabad like cities, it is so bad and sad.

                  I'm using IDEA service for the past 4years. But now I would like to go for other service providers, if you can't proved the same.

                  Thanks,
                  Bapu
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                    My number is [protected]...

                    I am trying to connect customer care for last five hours (4444) ...still it is saying"Welcome to the Idea customer Care and for your chit chat balance dial 2222 " and no option for logging a complaint or talking to cus care rep. nothing at all ...This is really wasting my valuable time and also irritating ...


                    My problem is ...a default idea dialler/caller tone is activated without my knowledge...and some amount is charging for that tone...i want to deactivate this service first...or else tell me procedure to change the dialler/caller tone...

                    Waiting for ur response...

                    Hope u will help me in this aspect ASAP...

                    Regards,
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    Mera Sim Jiska No. [protected] he jo ki mere ghar pe hi rahta he us cell pe [protected] se rat me kisi bhi waqt call ati he aur woh pareshan kerta he gandi gandi bat kerta he isliye me aap se gujarishi kerta hon ki plz aap mere mail pe uski jo bhi ID Proof ho us ka add...aur name send kerde ya phir itna bata de ki woh kis side ka he Lucknow ka hi he ya phir bahar ka he us ki roz hi call ati he ghar me sabhi hote he woh kisi se bhi aise bat kerne lagta he mene F.I.R. kerwa di he but agar aap bata de to bahit meherbani hogi
                    hi i m ajay for deactivate dialertone DT DEACT -> 55456
                    My problem is ...a default idea dialler/caller tone is activated without my knowledge...and some amount is charging for that tone...i want to deactivate this service first...or else tell me procedure to change the dialler/caller tone...

                    Waiting for ur response...
                    Hi this is ganesh from vizag. i want to change my caller tone. please tel me how can i change my caller tone.. send procedure for change caller tone.
                    My number is [protected]..


                    My problem is ...a default idea dialler/caller tone is activated without my knowledge...and some amount is charging for that tone...i want to deactivate this service first...or else tell me procedure to change the dialler/caller tone...

                    Waiting for ur response...

                    Hope u will help me in this aspect ASAP...

                    Regards,
                    Hi Ajay...Thanks for info...I was really fed-up because Idea dose their advertisment at the begining of DT...
                    how to deactivate callertune in idea prepaid...!
                    with out active form caller tone set
                    tera naam film lqagda ishq ho gaya singer roshan prince
                    tera naam film lqagda ishq ho gaya singer roshan prince change my caller tone mobile number [protected]

                    Idea cellular - prepaid — Activation of caller tune without my knowledge

                    sir,


                    i am an existing prepaid idea cellular customer from trivandrum ( no. [protected]). This is regarding the activation of dialer tone without my knowlege and also u have deducted some amount for the same. i feel sorry to inform u that from last 2 days i am trying to get one of your customer care executive in the number[protected], but no results at all, not even connecting to the executive also. i am not expecting a service like this from ur side and this is so much irritating just to waste my valuable time for just the cancellation of a dialer tone.

                    i want to deactivate it at first or else tell me the procedure to deactivate the dialer tone . hope u would have understand the situation and will repond to this with out delay.

                    regards
                    Sachin Kulkarni
                    I want to diactivate My caller tune.
                    Plz deactivate the caller tone my no is [protected]
                    i want to set 'tera naam' as my dialier tone . pls send me its dialer code
                    Please send me the caller tune code for song " Breaking the habit"
                    Cell : [protected]
                    Email : kiran.[protected]@gmail.com
                    what the hell your service is...
                    I am using this number since last 3 year.
                    I did not request for any service, even then 30 rupees has been deducted today for nothing...
                    Now I don't want to use your Idea service and I am going for another services and offers.

                    Manoj Kumar Mehta
                    B.Tech(computer science)
                    [protected]

                    Idea Cellular — caller tune change

                    *do not permission dialertone change in customer mobile.
                    *Over charged in internet using.
                    *another offer charged without permission

                    Idea cellular - prepaid — Number Barred from last 10 days - Customer Care not Helpful

                    Hello Sir/Madam,

                    I am a Idea Cellular Prepaid Customer since November 2010. My number is [protected] and services to this number as been barred from last 10 days.

                    I purchased this number from a authorized dealer where i have filled the form, attached my recent photograph and photocopy of my passport as identity proof. I have asked the dealer do i get problem like service barring in future and he said no.

                    But, recently 2 weeks back i received a message where i was asked to submit the documents again. so i have submitted all the relevant documents(Electricity bill on Owner Name of my temporary residence, Pan Card, Driving Licence) again at ACE VENTURES, Violet Building, NECO Garden, Viman Nagar, PUNE on 21st January 2011. They said services to your number will be restored in 48 - 72 hrs.

                    I have called the customer care numerous times after the stipulated time asked for where they are useless. I know the policies of idea not exactly the customer care department because i am working on one of their Prepaid Project. They are not supposed to close the ticket until they provide the resolution. But, they simply escape giving some or the other contacts like 198, 53550 which are not reachable in my case to avail more information or complain regarding the issue.

                    Previously i had an issue like i recharged my prepaid account with 250/- through their portal on 1st of January 2011 where i got the balance credited on 4th of January evening.

                    I am filled with so much anger and i don't know how to sue this people.

                    My job timings are hurdle.

                    Shyam Sunder Akula
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                      Resolved
                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
                      Report
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                      Resolved
                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                      Ms/ SIR I PURCHASED A NEW IDEA CONNECTION, BUT WHEN I OPEN THE VOUCHER THERE WAS NO SIM PRESENT IN THE VOUCHER
                      THEREFORE I WENT TO RETAILER HE TOLD THE ISSUUE CAN BE SOLVED BY IDEA PEOPLE AS HE SAID HE GAVE ME THE SEALED VOUCHER THAT HE RECEIVED BY YOU IDEA PEOPLE AND HE IS NOT RESPONSIBLE FOR MISSING SIM AS HE GAVE TO ME SEALED VOUCHER SO I DONT KNOW PACKING OR SOMETHING FROM YOURS SIDE IS RESPONSIBLE.
                      THATS WHY I WANT MY SIM OR I WANT MY MONEY BACK
                      DETAILS:-
                      SIM NO.[protected]
                      PH NO. - [protected]
                      DATE OF PACKAGE :- 9 JAN 2007
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      yes the copany is responisble for that and had to give money back
                      I have lost more amount than I deserve, for internet
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                        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                        -____________________________________________
                        From: R P Shukla [mailto:rp.[protected]@genus.in]
                        Sent: Monday, February, 2008 03:10 PM
                        To: 'Customer Care (RAJ)'
                        Cc: '[protected]@yahoo.com'; '[protected]@bol.net.in'; 'grievance.[protected]@idea.adityabirla.com'
                        Subject: RE: Poor services of customer support of IDEA Cellular - [protected]

                        This month again I have not received the phone call details of [protected] inspite of writing several times and talking to customer care executive and doing SMS. Since Idea Cellular has failed in giving the call details in my email ID also I have made request to customer care on 14th Feb 08 (communication ID[protected] to surrender my mobile connection. They have asked me reason of surrender, I told them because of poor customer service support with detail briefing of past experience. Customer care executive has told me that he can consider the surrender of connection provided I say that services at show room was poor. Since I was not convinced with his opinion then he has told me that he will not accept the surrender request.

                        Then I called up at [protected] on 14th Feb08 to collect the cheque as 15th Feb 08 was the last day for the payment. Mr Diwakar has told me that on 15th Feb he will collect the cheque. On 15th Feb 08 when he has not come I again called him up and he has told me that due to his personal work he could not come and after two to three days he will collect the cheque and the late payement charges will not be applicable. I have also made request to bring the form to surrender the connection but till date neither he nor anybody else has come to collect the cheque.

                        Pls discontinue the services of [protected] and send the balance amount to be paid. From my side I have surrendered the connection on 14th Feb 08 thru my communication ID 13019831. This is my request as I do not have time to write mails and run around Idea Celluar show room.


                        Regards,

                        R P Shukla
                        ____________________________________
                        From: R P Shukla [mailto:rp.[protected]@genus.in]
                        Sent: 21 January 2008 18:18
                        To: Rajat Mukarji; Customer Care (RAJ)
                        Cc: [protected]@bol.net.in; [protected]@bol.net.in
                        Subject: Poor services of IDEA Cellular

                        Dear Sirs,

                        Due to regular follow up and lucarative plans with commitment of good services by "Idea Cellular" marketing executive I have taken the mobile connection .
                        -First month I have received the bill with full call details in which I have seen few descrepancies. I have called up the in customer care regarding the descrepancies but from customer care I got very poor response. Then I called up to the marketing executive who has given the connection and shown him the descrepancies. He assured me that next time these descrepancies shall be taken care. Since amount was less I have ignored it and did the full payment.
                        -Second month- I have received the bill without call details. I made the request for call details and also informed to customer care ( communication ID[protected] but nobody from the idea customer care has responded to my below mentioned grievences. I was getting regular calls from the Idea Cellular for the payment of bill without giving the bill details. Most of the time I use to be in my official meeting and in roaming conditions which use to be very irritating. I made request to the caller to cut my connection and come with full and final amout to settle the account. All these comminucation was waste and finally I paid the amount thru cheque. The person who came to collect the cheque has taken my email ID and told me that thru email he will send the call details which are free.
                        - Now this month till date neither I have received the bill nor the call details in my email ID. I am getting the regular calls for the payment of bill. I have told them to send the bill so that I can pay the amount and caller will tell that they will send the bill. Now today is 21st of the month but I have not received the bill.
                        In the month of Dec 07 I have got some problems in my mobile internet setting and I have wasted 8 to ten days to get the setting again. The customer care tells to call at 3434 and from 7am to 12.PM(night) lines are always busy. Then I visited to Idea Cellular office two times (mobiles setting and laptop internet setting). Now you can see due to poor services I have wasted my petrol, time and paying the bills without using the services due to worst customer support.

                        This is my request to Idea Cellular that I do not have much time to attend the baseless calls and writing mails to complain regarding the poor services every month.

                        Since services of Idea Cellular is getting bad to worst and harassment from customer care every month, it request you to send the full and final settlement and cut my connection.

                        Regards,

                        R P Shukla


                        CC: Mr. SS singh (D.G general) / Mr. B.R Sharma
                        [protected][protected][protected][protected][protected]-------

                        Sent: Saturday,15th December, 2007
                        Subject: Communication ID 10722250

                        From last ten days I am requesting to Idea representative who is asking for the payment of bill, to provide me call details but he has not provided till date and making calls to me to pay the bills. How do you expect to pay the bills without knowing the details?

                        One of my colleague Mr Ravi Shankar Singh ([protected]) has told me that Idea Cellular has charged ISD charges in place of STD charges in few calls. By mistake Idea Cellular has send the detail bill in his email address from where he was able to see the mistake. Lateron Ravi Shankar has spoken to Idea representatative and which got corrected. I try to verify the detail bill(phone no details) for the month of Nov07 in internet but is not available. I am not able to verify the call details which is very disappointing. Response of customer care executive of Idea Cellular is worst so far I come accross till date.It looks that response of customer care executives/ officers are not recorded neither monitored. Idea Cellular sales executive will present good plans, schemes and commitment for good services and being having two mobile connection(reliance and vodafone), I have taken the connection of Idea Cellular. But becoming an Idea customer is horrible at each and every step when talking to for any solutions or issues.It looks customers are burden to Idea representatives. Going under such horrible and painful interaction with Idea Officers/executive I want to surrender connection if you can not provide the bill details. There are so many problems in life and not inerested to have one more problem of "Idea Services".

                        Regards, R P Shukla ([protected]@yahoo.com)
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        I want to know the balance left in my idea cellular lifetime sim number [protected]. Because the balance becomes in minus side within 8 to 10 hours after each value recharge also mention the reason about this.
                        hello sir
                        good evening sir.
                        i am nishant sharma and my shop in tundla distt firozabad .my shope name is yashu mobile communication station road near canara bank tundla.i was very happy to sir idea is best company in the world but they are also not probite in poster and banner in idea relative in my shope and do not also board in idea.so please conndect the board in idea in my shope

                        THANKU SIR..
                        NISHANT SHARMA
                        I will stop night pack on 6 Jan-08, they send me Massage also on 11th of Jan-08, But still Idea will deducted the charges of night pack. i will contct to customer care department two times they give me two communication ID 48222918 and ID 46989612, and said that your deducted ammount will be add on your balance but still they didnot add my deducted ammount on my account.
                        plz give me 23 march 2008 to 26 march 2008 call detail on my mail

                        Idea — outgoing has stopped

                        my idea cellular prepaid no.is[protected], i want to know the the reason behind my outgoing calls that why u stop my outgoing,
                        i was told about submitting identity again, i already submitted it but still i couldn't make an outgoing call. its more than one week now
                        please take some action against it & let me also know the reason behind it
                        my ph. no. is[protected]
                        its outgoing has stopped from 21 mar 2008
                        whenever i try to make an outgoing call
                        i recieved a message that "subscriber is in suspended stage"
                        i want to know why my outgoing has been stopped
                        i was trying to know the reason behind it from 21 mar 2008
                        i was told that u should give i.d. proof, i already submitted but still i can't able to make outgoing call, its a kindly request, please take some action against it & also tell me the reason behind it
                        Dear sir
                        my ph. no. is[protected]
                        plz give me 06 April 2008 to 07 April 2008 call detail on my mail
                        [protected] call detels plz.
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                        Flag this message[ No Subject ]Saturday, 29 March, 2008 10:16 AM
                        From: "deepak" <[protected]@yahoo.co.in>Add sender to Contacts To: ccare.[protected]@idea.adityabirla.comI m using idea postpaid connection from last one and a half year, n i am sorry to say that since then my facing problems, i did not expect this kind of experince from idea customer care, the agents working in your call center are seriously lacking on the knowledge part as well as on bhaviour part, it been long m making comlaints n every time i dont get the convincing results, i was working with Convergys when i purchased this connection, that time the sales person made me wronge commitments n just because of that i suggested that to my friends as well, we purchased 5 postpaid connection, that time the sales person told me that everymonth you will get 1000messages n you have to pay Rs 25 for that, i specially asked them what if i will exeed 1000, they told me again the same bundle will be activated n you will get another 1000 in the same month, i confrmed this with customer care as well, n the told me the same, last to last month my bill was little high as per my expections, i was busy those days so i made the payment, then after that i called CC n asked about my bill sagregation, n they told me 1580 is the no of msgs you have sent, so according to me it was 580 extra which was charged to me, i made the complaint regarding the same, n they promised me a call back from the billing, i recieved a call as well but unfortunately the lady i was speaking with was very adamant, she directly said i can only offer you a discount of Rs 50, i told her about the whole story, but very rudely she said thats the best i can offer you, let me know wheather you want that of not, that time i agreed to that.then next month i called CC n asked about a cheep plan from idea to idea, they offerd me a Rs 100 bundle n told me that your call charges will be 10p, it was quiet good so i asked them to activate that, i was on a diffrent plan of Rs 49 in which my call charger were low to 50p, i specially asked that can i use both at the same the, the guy said yes, nxt morning i confrmed the same thing once again n the other person told me the same, after one day i recieved a msg the service is not been activated pls contact CC, i called CC n asked them abt this, the agent told me that these two bundles are not compatible, then i spoke to one of TL regarding the same, the guy was helpful n told me the concept, i asked him to activate the idea to idea bundle n deactivate the Rs 50 bundle, the most unfortunate thing is that the TL also did not informed me about the seviceplan that, he didnt tell me that you will only get 1000 mins @ 10p, thrice i tried to confirm from the agents that is there any upper limit of mins in this bundle n every agent told me that u can use till the time u want, n u will be cahrged @10p only, i started using my ph accordingly, when the bill was generated i was shocked because it was very high from my expectations, i called CC n the the lady told me that u can only use 1000 mins in this bundle @ 10p, after that Its 99p per minute, then i visited the NH1 showroom in fariadabad because it was height this time, i told them abt this they said as if now we cant make the comlaint against CC, we can anly generate a normal complaint n promise you a call back, i recived a call back from billing n spoke to prerna, she even did not listen to me properly n asked now what do want, i said i want you to get my bill correct n charge me as per the comitment, very rudely she said no to it n one more time it was a bitter experince from idea CC, i want you to listen to all the call made by me n do the needful, becuse this time its height n i dont want to pay for anyone elses mistake.please workout on the Process trainning as well teach them about the call control so that the can give out the correct information in a nice way,





                        thanking you,





                        regards n blessings

                        deepak

                        [protected]


                        i recieved a call after marking this mail to ccare.[protected]@idea.adityabirla.com n spoke to one of the agent she offred me a discount of Rs200 which is not worth.i been to the NIT outlet regarding the same n the said we cant do anything about this..all this shows the way company works...n sorry to say i find it a very poor n weak infrastructure and its a big question on the management of the company...know i dont know how to get this resolved...need help...hope i will get the results

                        regards
                        in the tpnagar, nandan nagar, meerut city thr is no signal so tell me how to i got the signal my full bussiness got to dummped plz tell me soln of the problm ...if anybody call to me in tht area ans is thr is no coverage area
                        DOES ANYONE EVER LOOKS INTO CUSTOMER COMPLAINTS? Strange, but the attitude of most executives is not really upto the mark. My complaint o[censored]nnecessarily deducting GPRS Connection charges daily from my PREPAID ACCOUNT, Tel No .[protected] now for over a few months now, is not being attended to when I have never applied for this fascility.
                        And the best part is no one responsible is willing to come on line even after your customer care executive asks me to stay on line and that they are transferring the line for an explanation.
                        Frankly, I do not know whom to complain to?

                        PLEASE CONFIRM ACTION BEING TAKEN.
                        Dear,
                        My cell no. is [protected]

                        URGENT REQUEST
                        I WANT ALL DETAIL OF INCOMING & OUTGOING CALL FROM 1 APRIL 2008 TO 29 APRIL 2008

                        PLZ MAIL ME ALL DETAIL OF IT PLZ PLZ,
                        I M WAITING FOR YOUR ANSWER (PLZ SENT MAIL AS FAST AS POSSIBLE)

                        THANKING YOU
                        I WANT ALL DETAIL OF INCOMING & OUTGOING CALL FROM 1 APRIL 2008 TO 5 MAY 2008
                        urgent pls mail it to me...
                        dear sir,
                        I am gopal kasera in ujjain Plese my request you off in my cricet service, My mobile no in [protected]
                        Thanks
                        plese send a cricet service number.
                        my lifitime card no [protected] ists outgoing call is stop because no use of 200 bal.so pleese my outgoing call start.i use 200 bal use sour in 1 onth
                        I just can't get enough words to describe the pathetic service that idea provides. how does one capture their outburst in written, but yes idea users have no other option as there is no customer care no. for idea (i mean where a cust. care executive listens to you), they just have recorded messages that will make you kill youselves.

                        now, why did I want to speak to cust. care, i (being a stupid) took the stupid connection of idea for myself (was told that STD rates are Rs.1.30/min), some SMS had to be sent to activate the new std rates, did that. i was sent a message saying, the rates would be active in 48 hours, it has been precisely 120 hours since the sms was sent, but the facility never got activated, i sent the msg again, got the reply again, but after that msg one more set of 48 hrs have passed, still m being charged Rs. 2.75/min for STD calls. that's really pathetic.

                        these days when customers are given the best treatment by other service providers, idea has such poor service, this is unbelievable.

                        i feel like being trapped coz i have taken two recharges on this pathetic sim card, i feel like throwing it away, but can’t...

                        one more thing, if you want to make calls, there is one main criteria, i.e. network, but here also idea chooses to be the worst, u just won’t get the network, even i[censored] r standing under open sky..unbelieveable isn't it...

                        that's ‘!dea’ for you...birla's idea to make you a fool...
                        sir my seam has got block.
                        my seam number :[protected]
                        please provide puk number.
                        Hello, This is Hardik,
                        from last one year i am using the idea PREPAID cellular card no: [protected], i had a complaint regarding the cutting the account balance from my number,

                        i was using the external recharge message utility provided by the idea company, as i used to recharge every month reguarlly, and the 17-may-2008 was the last date, i was having 21 Rs. balance in my a/c and at the same time next day, my a/c balance is been cut to the 34 Rs. and balance was "-13" rs.

                        as company is saying that we had sent u the message, but as a regular user i haven't got any message form the company that we have changed the system " UR MESSAGE UTILITY AUTOMATICALLY WILL BE DONE" " for that they must send any message to customer regarding,

                        but i haven't got any message from them, and as i talk with the customer executive, they were telling we don't know any thing regarding this matter, and i asked to refund me that balance, they were telling that it's not possible, (Mr. Mahesh Senva, gandhinagar, ) had given me the contact to complain on this no "[protected]" but it is the post paid number, and i am the prepaid user.?


                        and they are just miss guiding the user, and without informing the customer they are cutting the balacne of the customer.


                        please do any help if possible, ,

                        " get up customers please "

                        Thanks
                        Regards Hardik.
                        [protected]
                        MY SIM IS NOT ALLOWED TO OUTGOING CALL ...WHEN I AM TRYING TO KNOW ABOUT THE BALANCE THRUOH *12345# it should give massage "SUBSCRIBER IS IN SUSPENDED STATE"
                        please tell me what is the problem?
                        thanx..
                        my account balance is automatically deducted why ?
                        i want details abt that regarding [protected] number
                        i am idea prepaid customer from last 5 years but i switch to another cellular service because of poor service.
                        Quite Surprised, with all the above comments. I ambased in Goa, and using Idea Connection last 4-1/2 Years. Till date I had issues with Call Center and least co-operation from Customer Care Offices but my issues was resolvd with little bit pain.

                        Coverage, Call Connectivity, outbound call details etc all things are billed as per the bill.

                        Best thing is that till date i faced wrong billing 2 times and in both of the times i was given discount and adjustments.

                        In any case i rate idea to the best network and in service atleast in Goa, compared to other operators.

                        Every one has there own views.

                        My personal suggestion to all Post Paid users
                        1: Buy a connection from a sales agent but do not listen to there lucarative plan
                        2: Different Tariff Plans and add on Packages do not get explaination from call center but take it from a Local idea care office or a franchise idea care center which is reliable.
                        3: After activating any add on package wait for the bill after activation, later utlise the plan to its full capacity.

                        These are simple tricks what i used and have no complains for Idea Service.

                        Regards

                        Raj
                        Jokes Portal : http://khushiwebworld.com
                        hello sir i am using [protected].and i am receiving very volguar and bad words meesages from the following number [protected].it is using my family members kindly solve this problem.i have given id proofs as my driving license for my number.
                        My sim is blocked last two weeks I want my PUK number
                        The Call centre number given is never reply back, , the services rendered and the taxes collected from the consumers is for the services is to be rendered, which is never adhered, To say frankly, that you (the MNC's feel) the customers are granted and they will tolerate everything, ofcourse, but there is a limit. Don't take it as grantend. I want to get a reply and the detail of my bill statement within 48 hours with briiefs of my calls. Or else I will defenitely spread the message, that IDEA CELLUEAR PREPAID is cheating people and taking money from our pocket,
                        MY Pre Pid No: is [protected], Which can be verified from your call centre No:[protected], Moreover I will be taking it to the court since you have assured it 24/7 services.

                        idea cellular/icard — misleading by customer care

                        sir,
                        I am a customer of idea prepaid(icard).I got a message of an offer (idea to idea 30 [protected]@ RS 2 per day )I accept the offer, after that I deactivate that offer with the help of customer care, they mislead me and I lost my plan
                        ijust want to activate the night pack on my sim, i recieved a sms saying that --- the night pack will be activated in 48 hrs, n a monthly rental of Rs.60 will be deducted from your account, but still niether have they deducted the amount nor have they activated the night plan, n dont even know how to contact the customer care evecutive although i have checked all the menus from call centre, please help me out as soon as possible.
                        hello sir,
                        I m quite surprized to recieve daily a message that says " Dear customer, An amount of Rs 1 has been deducted from your account towars SMS to special 4 digit number" . but i didnt send a single message to the special 4 digit nos.
                        Result ing in which IDEA is deducting daily 1 rupee from my post paid account . can any one help me in this regards.
                        my no is "[protected]
                        hello sir,
                        my account balance is automatically deducted daily, why ?
                        i want details abt that regarding [protected] number
                        i am idea prepaid customer from last 4 years but i switch to another cellular service because of poor service.
                        I want to activate call waiting for my mobile [protected]. Can somebody be of help.
                        Rgds!
                        My Cell Has Loss Please my nomber is blocked ([protected])
                        My Cell Has Loss Please my nomber is blocked ([protected])
                        my account balance is automatically deducted why ?
                        Mobile No. is [protected].
                        Sir

                        I have recharged 125 vouchar for reducing call charge for three months Idea to other mob, in the number of[protected],
                        but I am charged, idea to other 1 Re, idea to idea 30 ps. So I humbly request for details[protected] so fast.

                        Rgds& Thanks
                        PK Noufaludheen
                        I did the recahrge thru internet on 19/07/08 but still i DIDN'T GET MY amnT.
                        This is happening 2nd time with me bcoz of poor services...
                        And customer care person response are very poor they cut the phone simply without any satis factory answer.

                        Payment details for Payment Id [protected]



                        Payee Name : PREPAID MOBILE RECHARGE
                        Address : EURONET WORLDWIDE INDIA PVT LTD
                        WEST QUADRANT, II FLOOR,
                        City : MUMBAI
                        Zip Code : 400051


                        Customer Reference : [protected]


                        Payment Information
                        Payment Amount : INR 111.00
                        Date of Payment : 19/07/2008
                        Debit Account : [protected]
                        Payment Status : Success

                        Other Details
                        Payment Remarks : 0317
                        my mobile no is [protected], from hyderabad. present my sister is using this no.one o[censored] r customer care executive gave all her incoming and out going calls list to un known person he is missbehaving with my sister.how u r people gives the details with out conferming the right user.i[censored] don't give me a proper response i 'll goto consumer court.
                        i am johny and my no is [protected].today i was called in your care no around 8 p.m. i was just want too know about my caller tune activation or deactivation but your c care exquative mr.RAJESH.dos't solve my problam and between the call he cut the phone.pls fired him because i am your jenunan customer pls do something...


                        thanks
                        Please block my cell immediately...[protected]...some agents of IDEA please mail me or call me ...[protected] is my new number...I am trying to callup IDEa but none are responding..please help the needed.Tahnk you
                        plz remove the jokes allerts from my mobile. my mobile number is [protected]
                        Subject: RE: Poor services of customer support of IDEA Cellular..
                        Respected sir:-
                        i have telephonic talk to your customer care on 16/08/2008 at 1:55 pm from [protected] regarding change of plan on my other line number [protected] from Rs .1.99 to 90 paisa per minute .As per your representative advise i send SMS from my other line [protected], i received response from your idea care as under :-
                        (1) your are already under IDEA ECO TALK please call 4444 for details.
                        (2) your SMS at 12345 has been registered .for information send care to 4444 (for prepaid ) 3334 (for postpaid ) thank you for writing to IDEA care .
                        (3) Dear subscriber, this is to confirm receipt of your SMS at 12345 . Re quest you to kindly mention your query briefly.
                        i send sms to 4444 and 12345, i want to change my plan from 1.99 rs to 0.90 rs .but i received response form your idea care :- SMS at 12345 has been registered .for information send care to 4444 (for prepaid ) 3334 (for postpaid ) thank you for writing to IDEA care .

                        so please advise me what is the procedure of change my plan ?
                        So I humbly request to u change plan ..
                        Thank you ...
                        Idia has worst customer care service i call customer care for net connection they said to send message i did that and i connected my cell to desk top, in just 30 min my total balance rs 124 had dedected and i called the care center regarding this and they did not respond in proper manner and i tired calling them and filing complaint again and again .
                        call center agents dont have any idea about the planning and services of idea
                        ---- what an idea.
                        Subject: RE: Poor services of customer support of IDEA Cellular..
                        Respected sir:-
                        i have telephonic talk to your customer care on 16/08/2008 at 1:55 pm from [protected] regarding change of plan on my other line number [protected] from Rs .1.99 to 90 paisa per minute .As per your representative advise i send SMS from my other line [protected], i received response from your idea care as under :-
                        (1) your are already under IDEA ECO TALK please call 4444 for details.
                        (2) your SMS at 12345 has been registered .for information send care to 4444 (for prepaid ) 3334 (for postpaid ) thank you for writing to IDEA care .
                        (3) Dear subscriber, this is to confirm receipt of your SMS at 12345 . Re quest you to kindly mention your query briefly.
                        i send sms to 4444 and 12345, i want to change my plan from 1.99 rs to 0.90 rs .but i received response form your idea care :- SMS at 12345 has been registered .for information send care to 4444 (for prepaid ) 3334 (for postpaid ) thank you for writing to IDEA care .

                        so please advise me what is the procedure of change my plan ?
                        So I humbly request to u change plan ..
                        Thank you ...
                        FROM:-
                        J.R.ZINZUWADIA
                        Dear Sir,
                        I would like to know information about my mother cell phone status of incoming calls, outgoingcalls and sms detail. please let me know how could i get this information.
                        dear sir / madam
                        i tried ur customer care no. but i was surprised that it is chargeable from idea cell . really idea customer care is worst . ur customer executive does not even respond . i just wanted to know my msg details i[censored] can help me i will be thankful to u . looking for ur best service
                        thanking u
                        regards Prajkta
                        i want some pick up chnnels iam trying form last one mont no one is resonding how can add more channels in this
                        i want some pick up chnnels iam trying form last one mont no one is resonding how can add more channels in this
                        IDEA service and network is good i maharastra

                        but customer care is very worst, every where ?????????


                        Stupid management
                        I stay in Silvassa, til date I have had only minor complaints (regarding rate plans) from Idea and all of them have been resolved. I took my connection directly from the Idea authorised care centre in my city.

                        Then I registered myself on the Idea website to get my bills via email too.

                        Now I receive my call details in both ebook and hard copy.

                        It has been 3 years and I still don't have any complaints against Idea.

                        I guess service quality varies regionally.

                        I am currently using the limetime postpaid plan (which has been discontinued) with monthly rental of Rs 49 only + an additional add-on connection with monthly rental of Rs 125 with local calls (not just Idea 2 Idea) WORTH RS 125/- WHETHER TO LAND LINE OR OR MOBILE FREE PER MONTH.

                        You should always apply for new connection at an Idea Care centre.

                        Mob No. [protected]
                        my mobil no is [protected] its not working in any mobil your sim card riject its displayed our mobile. so pleas you remind my email id [protected]@yahoo.com you pleas on my sim card thanku.
                        my sim has losted in my office. I want to know where is ny sim and who one used my sim.
                        pls give me statement for this idea pre paid no [protected]
                        my self jateen chauhan with my IDEA cell number [protected] gujarat circle.

                        i had recharge with Rs. 225 on dated 12/09/2008 from ICICI bank a/c Number[protected].

                        but till date im not getting any amount thru IDEA in my account.

                        so help me out and plz give me any e-mail id of IDEA officer in gujarat circle.
                        thnx in adv
                        My mob. no. is-- [protected] . I don't want unnecessary S.M.S. from Idea. Because of it my inbox is always full with stupid messages & genuine S.M.S. is also ignored by me. secondly the customer care no --[protected] & 55516666 don't have the option to talk to customer care officer. every thing is computerised. Plz. let me know which is the no. on which i can put my problems regarding Idea connection.
                        Plz. stop all the S.M.S. from Idea.
                        hi mara nam afroj ha maneapke ideashowroom m block east of kailash per visit kiya tha par apke excutiv mr rahul ne mara doc lene ke baad v mujse thick behab nahi kiya mae ekexcutiv mr arenderbhatike agaits complae v kipar koirespos nahi mili so i requst mare mare complane par dhaya diyajay
                        where can I lonch my complaint about poor network. please dont tell me lonch my comlaint through costmur care because the costmur care of idea celluler is BAKVAS . My No is [protected] and I am residing in Silvassa @ Gujrat circle.
                        Response of customer care executive of Idea Cellular is worst so far I come accross till date.It looks that response of customer care executives/ officers are not recorded neither monitored. Idea Cellular sales executive will present good plans, schemes and commitment for good services and being having two mobile connection(reliance and vodafone), I have taken the connection of Idea Cellular. But becoming an Idea customer is horrible at each and every step when talking to for any solutions or issues.It looks customers are burden to Idea representatives. Going under such horrible and painful interaction with Idea Officers/executive I want to surrender connection if you can not provide the bill details. There are so many problems in life and not inerested to have one more problem of "Idea Services".
                        there is poor service by idea cellular.i have also trouble with idea's prepaid sim.now iam also not getting care support.when iam checking my balance *123# it shows subscriber is in suspended state and outgoing call also suspended...what is this?.
                        help me.
                        [protected]

                        Idea Cellular — customer care and connectivity

                        very poor customer care support..most of the times you will not get anyone connected from their end, only a recorded tape..

                        very poor connectivity in gujarat
                        Dear Gentlemsn,
                        I am using prepaid and postpaid both numbers.
                        But I am very disappointed with the customer service with prepaid no. Dated 11/11/08 I have recharged Rs. 345 on my Prepaid no. [protected] and note detail of transcaction BIL/[protected]/0309/[protected] but till the time i have not received talk time. pl look into my complaint and revert back with possitive answer.
                        regards
                        Rajendra
                        My mobile no. is [protected] Plz give me call details & sms details 01 Nov 2008 to 18 Nov 2008 on my mail
                        I am running a shope in aluva, i want to tell one complaint against your network problem in aluva town. I complaint so many time to customercare, there is no use for that. The customercare person tell that there is congested area and there is no tover, as a costomer i dont want to hear the reson and i dont know. I have only one mobile for all my business use.Any time i call from my mobile 'errror in network conection' mesage will get. This is the last option for me.
                        please stop calling by promotional call to my no [protected] to call come on3.45 am it disturbes sleep p;ase do the need full
                        i am facing a problem with my idea connection.
                        i m not able to make a call and receive a call.
                        i've sent a mail to idea customer care but i didn't get any response from there.
                        plz solve my problem

                        Idea Cellular — Customer care executive r just not happy to help

                        i m having problem in my GPRS
                        i was enjoying GPRS service frm last 6 months
                        now frm last week i m having problem
                        wen i called for costumer care sevice they said there is problem in ur GPRS settings, then next time they said there is a problem in network try after few hrs. then they said take out sim n put it again n switch on ur phone n u can enjoy ur service but no RESPONSE.
                        IF THE AUTHORITIES R READING SEE TO IT.

                        idea prepaid services — request for call and SMS details for the month of from NOV 2008 to till date

                        Dear Sir/Madam,
                        1. I am using Idea Prepaid service from last one year and i am quite satisfied with the services.
                        2. My no is [protected], and house address is 230/5 west end road Meerut (UP).
                        3. I request you if the call and SMS details for the same can be send to me on my email id, (with nominal charges for the service) I shall be grateful to you.
                        regards
                        Maj Tushar Johari
                        Dear idea,
                        i am gopal kasera in ujjain m.p my mobile number is [protected], plz deactivate in my all services?
                        Dear idea,
                        i am gopal kasera in ujjain m.p my mobile number is [protected], plz deactivate in my all services?
                        I hope you have just deactivate in my all services
                        Dear idea,
                        i am gopal kasera in ujjain m.p my mobile number is [protected], plz deactivate in my all services?
                        I hope you have just deactivate in my all services
                        Please help and to solve the matter. on 7 Dec-2008 I have the balance of 62 rupees in my mobile no. [protected], but in evening I have done a very short time call and received a short time call in roaming, I found that my all balance was nill. I talk to customer care he replied me that he has no information for it. latter i Recharged my phone with Rs-100/- on 8 th Dec.2008 I again found that my mobile balance was left only Rs-36/- without using . on asking on customer care officer he replied that you are using net and downloading ring tones and pictures while we have do nothing.
                        Thanks
                        Ombir Singh
                        My account balance is automatically deducted why ?
                        I want details abt that regarding [protected] number
                        I am idea prepaid customer from last 5 months. but I am not satisfied with your services as I talked on Idea customer care regarding Rs-62/- deduct on 7 Dec.2008 and Rs-52/- deduct on 9 Dec.2008 while I'm not using any net and no downloading.While I'm using TATA Prepaid service but I never face such problem.
                        regards
                        Ombir Singh
                        [protected]
                        Place-Ballabgarh (Faridabad)
                        To idea
                        Sub: regarding automatically balance deducting in mb[protected].
                        my balance is automatically deducting while I used my phone only very short time one call in roaming and received one call on 7 Dec.2008 my balance deduct Rs- 62/- and I recharged it on 8 Dec. 2008 with Rs-100/-on 10 Dec.2008 my balance deduct Rs-52/-. I talked on customer care he replied me having no detail for balance deduction it may be for using the net and downloadings while I never used the mobile for same.Please solve the matter.
                        thanks
                        Ombir Singh
                        [protected]
                        Place Ballabgarh (Faridabad)
                        Dear Sir/ Madam,

                        My Idea Prepaid No. [protected]

                        I never want any promotional calls like diler tune, waiting tune songs, so pls ban this kind of calls on my Idea Prepaid no. as this type of call i was receiving 10 to 15 times per day, while driving or office metings, So kindly band this kind of calls with immedight effect othrwise i am ready to use your competitor prepaid of postpaid number.

                        Expecting your promt action.

                        Regards,
                        Shailesh Patil.
                        Iam not satisfied with your services because Iam continuously called IDEA custermer services for last two three days but nobody didnt respond my call.If you can please call to my mobile immidiatly my no is [protected]
                        I want to know to whoom these mobile numbers are alloted -(1)[protected]
                        (2) [protected] .
                        I want the detials of this idea number [protected]
                        my self, rajveer
                        we want my all sms dital of 7/1/2009&8/1/2009 on my E-mail ID
                        sent the dital as soon as posible
                        SINCE LAST MONTH, THE DIALLER WHO DIALS PHONE ON MY MOBILE LISTENS LOT OF PROMOTION MESSAGES INSTEAD OF RINGING BELL. THIS IRRITATES THEM AND THEY ARE RELUCTANT TO TALK TO ME. pLEASE LOOK INTO THE MAATER AND RESOLVE IT IMMEDIATELY. PREPAID CUSTOMER: [protected] MOBILE NUMBER
                        i want conform u my sim has been lost by me so i will issue new sim with the same number plz tell me the procedure and my no. is [protected], HNO>2656 B-block SGM nagar NIT faridabad and can u provide the sim with same number then plz send sim my above address and i will pay the money after get the sim card.
                        tell my which with in time my no is activate after get the sim . ok rply soon
                        My sim of number [protected] is lost. It was a life time sim. So i want you to provide me a sim wid the same no. I agree to pay all the necessary charges.Where will I get the sim do inform me on my mail ID.
                        plz try to soleve my prob as soon as possible.
                        I never want any promotional calls like diler tune, waiting tune songs, so pls ban this kind of calls on my Idea Prepaid no. Iam using idea mobile since 3years, now i want to shift the connection to MTNL because of promotional calls, these calls disturd me more and more.I can see 10 to 15 days Maximum.
                        hi sir
                        I am jineesh.my mob no is [protected].
                        recently i have activated idea gprs(plan 35/day) on my phone through
                        sms.It was on 05-02-09, 5 30 pm.on 8 -02-09 7:30 pm i called customer
                        care to enquire about my status.and they told me that the status is OK
                        and i can use it.but when i tried to connect it it showed an error in
                        connecting.i again called Ur officer and asked for a solution.to my
                        surprise the solution he gave me was an idiotic blunder.he answered as
                        a KG student who is new to a computer. and at last he gave me another
                        no to call and i tried from that no but the reply was "this no: dose
                        not exist ". so with the help of my friends i configured it and
                        connected to "internet".
                        but when i used it the balance on my phone got deducted.so again i
                        called the executive and he said to me that it is not active and it wl
                        take about 36 hours more.(u must note that its already 55 hours past
                        now). this time i had to talk a little bit rude.for this he shouted to
                        me and cut the phone in middle of the conversation.after a short time
                        i received a MSG "your comm id 48451969 has been registered and will
                        be serviced shortly.". so for further clarification i called the
                        executive again and another decent guy took the phone and he was very
                        polite and i asked him about the above MSG.after enquiry he replied
                        that it was the request for canceling the gprs service on my phone. so
                        i asked him how can u people cancel a service in my phone with out my
                        request. for that he said that he don't know anything about it and it
                        was the mistake of the officer who u talked earlier. and he begged
                        pardon and assured me that u will get it activated it by tomorrow and
                        the maximum time limit will be 7:30 am.As per this i called the
                        customer care at 9:00 am 09-02-09 and the reply was that its not yet
                        active and it will take yet another 12 hours.

                        IS THIS THE WAY U
                        PEOPLE ARE SERVING UR CUSTOMERS.I[censored] GUST LOG ON TO GOOLE AND SEARCH
                        FOR COMPLAINTS REGARDING CUSTOMER CARE OFFICERS OF MOBILE PHONES
                        THEN IDEA WILL HIT NO:1. NO OTHERS WILL BE THERE TO EVEN CHALLENGE UR
                        POSITION.

                        BEFORE 6MONTHS I HAD A POSTPAID CONNECTION OF IDEA AND THAT I WAS
                        USING FOR PAST 5 YEARS.DUE TO THIS ARROGANT BEHAVIOR O[censored]R OFFICERS I
                        WAS FORCED TO DROP THAT CONNECTION(THAT NO WAS [protected]).

                        FOR UR KNOWLEDGE I AM SENDING U ANOTHER MAIL ALSO WHICH CONTAINS
                        SIMILAR COMPLAINTS THAT I GOT SEARCHING FROMTHE NET.


                        HOPING TO GET THE NET CONNECTION AS SOON AS POSSIBLE (TO BE FRANK I AM
                        DAMN SURE THAT I WONT GET IT)

                        JINEESH S K
                        CEO INSPIRE SOFTWARE SOLUTIONS
                        PHNO: [protected]
                        PHNO: [protected]
                        On 2nd Jan 2009, Idea disconnected my outgoing service. They told me I have crossed 90% limit. At that time my total payment due was Rs. 658. and my credit limit is 750. I tought the maths also that 90% of 750 is 675 and NOT 658. I have requesed customer care representative to transfer the call to senior but from 6.00pm to 10.OO Pm they were REALLY BUSY. I have made several request to activate my outgoing facility but they were HELPLESS!!!. So now I am also Helpless to pay the bill. Sorry Idea for just Rs.17 you have suffered loss of Rs. 658. bad even worst management. FAIL.
                        i have using idea prepaid services frm one year but now a days some bhakti offers and more activated on my no.[protected] i want to deactivate all these offer, s now
                        I have a midnight distrubance call from [protected] freequentelly .
                        I want to know to whoom these mobile number is alloted.
                        dear idea costemer care
                        i had taken a new idea connection of plan rs 10
                        they give me some offers
                        that were
                        it is a ayushkal sim and it will get a talk time of rs 10
                        but it is not been actived
                        der ide i hope you will active my number
                        my no is [protected]
                        Dear Sir. My no is [protected]

                        I have prepaid no. By mistake few schemes on my phone has been activated and charges are Rs.30/- per month. I am not interested to read these jokes or news which automatically comes to my cell. These messages disturb me in my office work. I am not able to use this cell no. Please deactivate all schemes. I just want to use my cell to make a call or receive calls. From last 5 months idea fooling me in a way of Caller tune & vice of idea (Not requested by me). Many complaints lodged against this in customer care time to time but all in vain. They are making me fool. I would feel highly obliged for your kind co-operation. My no. is [protected]
                        Sanghmittra
                        my account balance is automatically deducted why ?its many times.i have recharged 36 free sms offer, but some times my sms was charged, [protected] is the no.

                        prepaid cellular connection — Being charged for their telemarketing calls

                        Two or three times a day I receive automated telemarketing calls from Airtel, and I am being charged to receive them as if they were any other call. After diligent searching, I finally found the Do Not Disturb Registry on their website, which I naturally signed up for; however, it takes 45 days to be activated, so that they can continue billing me for unwanted calls during that time. This is extremely dishonest. They probably make more from this unscrupulous practice as they do from people who actually listen to the calls and respond to them, though I can't understand why anyone would.
                        Pls. activate & send the ISD details on my mobile no.[protected].

                        idea cellular / postpaid connection — even after 48 hours connection is not activated

                        dear sir

                        i am a employ in omnia bpo. On 19/03/09 i have got a corprate connection

                        ( post paid ) from mr dinesh ( contact no = [protected] ) . verification of adress and other things was completed on next day by mr amit ( don't know contact no ) . i have given 250 rupess to mr dinesh as security money but he did not give any recipt for it . he was saying for corprate connection there is no rule to proviede recipt

                        but till now my connection is not activated . Mr dinesh has given me post paid no - [protected] and sim no is =[protected] . Mr dinesh have told me that within 24 to 48 hours i will be able to get service but till now i am not getting any service

                        my connection is not activated till now even more than 48 hours has been passed over .

                        i have tried to contact to mr dinesh than he was saying that the photo copy of id card of company that i have provde them is not printed both side even he himself copied the id . he has given me contact no of his team leader Mr randeep ( contact no = [protected] )

                        i have talked with mr randeep and told him ishue he is saying today is sunday it is not possible to do anything today contact on monday . than i have called again to mr dinesh and told him the concern he is saying it's not his responsbilty for it i should go to idea cellur main office ( in mathura road ) .

                        in last three days i am facing these types of mental harrashment from your emploies .

                        they are not providing solution of problem even they are not talking with me with a normal behaviour . if it is happing with a post paid customer that what' s about prepaid . hope you will take care about the concern,
                        thanks


                        with best regards

                        satendra prajapati

                        contact no = [protected]
                        My mob no is [protected] . idea has activated diler tone in my mobile. from last 4 months i am westing my 30 rs for month or that. Ihave not send any SMS for activation of diler tone. Ihave contacted lot of time on idea coustmer care. but oprator is always bussy.
                        Kindly deactivate my diler tone, otherwise in next i will go for other companys card.
                        mera idea freash kam nahi kar raha hai. pls tell me
                        sir,
                        i want to all details of this number [protected].because several times had to missed call me .once time this number call and blackmail me . i have no idea about that person.iam most sure about that number. who is this person
                        please give me more details of that unknown man
                        i beg you
                        please help me
                        i want to all details of this number [protected].because several times had to missed call me .once time this number call and blackmail me . i have no idea about that person.iam most sure about that number. who is this person plz send the information of this no. on my contact no. my contact no. is [protected]
                        please give me more details of that unknown man
                        i beg you
                        please help me
                        If you are looking for WORST SERVICE for mobile phone/Net Setter pls go to IDEA customer service.. ...
                        ...GOOD LUCK...
                        there was a normal call which was attended by me and then i came to know that this is a promotional call recorded voce mail from idea, offering caller tunes. as i did not need that service, i disconnected the call. later on i got a message saying that you have opted for caller tunes and soon it will be activated.Then i rang up to idea customer care (Mr Ankush) and informed the same to him. He told me, you will have to run this service for atleast one month.

                        As i don' t want this service and there was none of my fault. i request you to do the needful.

                        my details is as follows:

                        phone no. [protected] (postpaid)
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                          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                          The idea customer care daily call 15-20 unnecessary incoming call to my cell phone.
                          I have trouble. Please stop calling me unnecessary incoming call on my cell no. [protected].
                          The idea customer care call from like [protected] etc.
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          iam manoj and i district head of E - mitra of sawai madhopur working in CMS COMPUTORS LTD. i bought your idea sim before 20 to 25 days it is since 5 days i facing problem that my messages are going faild. many time i talked with your costomer care executive they are making many of excuses not giving me proper response. yesterday i talked with MR. BALVEER SINGH he abused me and said me i dont have any solution what so ever you want to do you can do. so dear sir if you do not have any soution i have to replace idea to other company. MY mob. no.[protected]
                          Respected Sir, April 13th, 2008.

                          This is M. B. Panchal., I am using Idea’s Mobile No: [protected] since 1995. Now it is very sorry to say that I facing same problems since last few years from your customer services departments, like last month I had cancelled voice mail service and also informed that stop to cut Rs.15/- from my balance
                          Amount. But this month also they ( your IDEA Cellular ltd.) cut the same Rs.15/- So again I registered my the same thing and it’s communication ID 53554414. When I conforming that again then I got so-much rudely and too-much arguments, and she had asked so-many questions like she was taking my interview. Due to
                          These problems I get fade-up with your service.

                          Secondly, I also send one SMS for Do Not Disturbed ( DND ) no 1909 stop unwanted messages. I did this yesterday i.e. 12/04/2008.

                          But, now mark this point since I cancelled the Voice mail services from that time I got and getting so-many calls from [protected], [protected]. And see the frequency of calling on my mobile number. It is clearly seems that they are harassing
                          Me to listen the voice message. Today since morning I had received minimum 15 calls from your IDEA Cellular ltd. You can see it from your computer where it was dialed and how many times.

                          Then you tell me how far it is justified that your IDEA Cellular ltd is not harassing me, and I can prove that your IDEA Cellular ltd is harassing me.

                          So has to do same thing if you will not take any action on this matter.

                          I am requesting to you don’t force to take action from my side. If it may happened that I have to go with the “MIDIA” or “Telephone Revenue Regulating authority” and News papers
                          To justification.

                          I am waiting for your reply.

                          Thanks,

                          M.B.Panchal.
                          Mobile No:[protected].
                          Respected Sir, April 26th, 2008.

                          This is Shreyas Dagli, I am using Idea’s Mobile No: [protected] since 2007. Now it is very sorry to say that I facing same problems since last few months from your customer services departments. When I conforming that again then I got so-much rudely and too-much arguments, and she had asked so-many questions like she was taking my interview. Due to
                          These problems I get fade-up with your service.

                          But, now mark this point since I complain against services from that time I got and getting so-many calls from ur executives. And see the frequency of calling on my mobile number. It is clearly seems that they are harassing
                          Me.
                          Then you tell me how far it is justified that your IDEA Cellular ltd is not harassing me, and I can prove that your IDEA Cellular ltd is harassing me.

                          So has to do same thing if you will not take any action on this matter.

                          I am requesting to you don’t force to take action from my side. If it may happened that I have to go with the “MIDIA” or “Telephone Revenue Regulating authority” and News papers
                          To justification.

                          I am waiting for your reply.

                          Thanks,

                          SHREYAS DAGLI
                          [protected]
                          ----(1) I had called the idea call center for N numbers of times and most of the time call connects. I discribs the issue & while resolving they are talking roodly, with their custmers. & they most of time they will hungup the line.What the CUSRMERS will do against the services that they are getting through their services provider.and on the web site there is no any e-mail or tele-phone number of the senier dept to whome we will talk.

                          ----(2) For the month of May, 2008 in the bill the amount for the no. [protected] that is reflecting for my account is Rs 404.00 i.e 20188.59kb that is not true. For this issue i had called 4 times but there is no response. & 2 times call got disconnected.i dont know where i will go & cry for here my!!
                          Please do the favour & resolve the issue for me
                          sent my call detail and my mobile no is [protected]
                          The idea customer care daily call 15-20 unnecessary incoming call to my cell phone.
                          I have trouble. Please stop calling me unnecessary incoming call on my cell no. [protected].
                          The idea customer care call from like [protected] etc.
                          pls dont send me massage and calls coz i disturbed when i working in office.

                          Idea Prepaid — unwanted incoming calls

                          Dear sir,

                          i have facing unwanted incoming calls in customer care, so plz don't make that calls.



                          Thank you,
                          Jyothi.
                          I geting unnecessary call & sms from idea. Pls. deactivate it. Cell No. : [protected]
                          I geting unnecessary call & sms from idea. Pls. deactivate it. Cell No. : [protected]
                          Sir,
                          I am recieving unnecessary calls and messages from idea from several months. This is desturbing me while travelling and in office working hours. So please stop/deactivate such unnecessary Calls and Messages. My mobile No. is [protected]. I hope that you will consider my request.

                          Thanking you,
                          sir,
                          i dont want unnessary phone call from idea company
                          Hello Sir/Medom

                          The idea customer care daily call 15-20 unnecessary incoming call to my cell phone.
                          I have trouble. Please stop calling me unnecessary incoming call on my cell no. [protected]



                          Thanks & Regards
                          Rajaiah
                          I am getting unnecessary calls and SMSs of not less than 18 to 21 per day. It is really troublesome, while a person is working/busy. Kindly see that these things will not happen in future. My Cell No: [protected]
                          Hope you will take action on this. Really I am fed up with your service. Hope you will answer my querry immediately. Otherwise you will be compelling me to withdraw or to complaint “Telephone Revenue Regulating Authority” on these issues, eventhough I am not of that type. But the service is forcing me to do so. Pl.do the needful.
                          I am getting unnecessary calls & messages from idea cellular customer care. I have complained so many times to customer care by phone to deactivate it, but it doesn't happen,
                          sir, please to say that i don't want to receive unnecessary calls & messages from idea cellular customer care since it is disturbing me & my work a lot, my phone no. is [protected]

                          thanking u sir/madam
                          my mobile number is [protected] prepaid idea cellular. please do not disturb me with service messages and service calls such as asking for caller tunes.
                          regards
                          Dear Sir/Madam

                          I geting unnecessary call & sms from idea. Pls. deactivate it. Cell No. : [protected]


                          Thanks

                          Regards

                          Chander Prakash Sharma
                          Dear sir,

                          i have facing unwanted incoming calls in customer care, so plz don't make that calls.



                          Thank you,
                          santosh
                          I geting unnecessary call & sms from idea. Pls deactivate it. Cell No; [protected]
                          Dear Sir/Madam

                          I am getting unnecessary calls & mms from idea. Pls. deactivate it. Cell No. : [protected]


                          Thanks

                          Regards

                          shilpa

                          IDEA cellular prepaid SIM — my cell phone nokia N 95 is asking for PUK code

                          I need to know my phone's PUK code because my phone is blocked
                          and it is asking for PUK code.So please if anyone can help me out.
                          I am getting unwanted calls from customer care and messages . please stop unwanted incoming calls and messages on my phone no [protected]
                          I am using Idea’s Mobile No:([protected]) iwant me incoming&outgoing call details plz sed me [protected]@yahoo.co.in
                          please stop unwanted calls and messages [protected]
                          my no is [protected] please deactivate incoming calls and messages soon
                          Hello,
                          I am the idea subscriber of Pune (MH), getting unnecessary calls and SMSs from idea cellular daily to activate dailer tunes or for some other new plans with idea. It is really troublesome, while a person is working/busy. Kindly see that these things will not happen in future. My Cell No: [protected].

                          Thanks,
                          Amar
                          The idea customer care daily call 15-20 unnecessary incoming call to my cell phone.
                          I have trouble. Please stop calling me unnecessary incoming call on my cell no. [protected]
                          The idea customer care call from like [protected] etc
                          I am getting unwanted calls from customer care and messages . please stop unwanted incoming calls and messages on my phone no [protected]
                          thanks

                          idea postpaid cellular service — incoming problems

                          mobile no [protected] having problem in incoming calls. if we dial for the no. the party gets the message that routes are busy, out of coverage area. kindly solve the problem of incoming calls at the earliest.
                          mobile no [protected] having problem in incoming calls. if we dial for the no. the party gets the message that routes are busy, out of coverage area. kindly solve the problem of incoming calls at the earliest.
                          I had using mobile no.[protected] which had been disconnected without finally consulting me & without collecting the dues. i was out of town & currently using [protected] please arrange to pass this message to your collection team give them my current mobile no. so that your company can get your dues.
                          I am getting unwanted calls from customer care and messages . please stop unwanted incoming calls and messages on my phone no [protected]
                          I am getting unnecessary calls & messages from idea cellular customer care. I have complained so many times to customer care by phone to deactivate it, but it doesn't happen,
                          sir, please to say that i don't want to receive unnecessary calls & messages from idea cellular customer care since it is disturbing me.
                          My idea number is [protected]

                          IDEA CELLULAR - PREPAID - INCOMING CALLS NOT GETTING — Not getting incoming calls

                          Sir

                          I have been using IDEA sim card ( prepaid) since 4 years

                          Presently my balance amount is Rs. 25/ and expiry 10/08/2012

                          For cell-number sake only I am continuing this service even now-a-days so many splecial offers are being given by other mobile service providers.

                          When contacted CUSTOMER SERVICE they informed that they have not received documents so they blocked incoming.. how is it possible without receiving documents, they have provided services last 4 years?

                          I have submitted my documents when I hv taken connection..

                          Kindly do needful to restore services

                          with regards

                          m.s.murty
                          [protected]

                          IDEA cellular prepaid SIM — Unwanted SMS & Calls received

                          Sub: Receiving unwanted SMS & Calls in ODD hours

                          Kindly help me as I am receiving unwanted sms & calls on my idea preapaid sim no-[protected], this is really very hactik as the Sms messages as well as calls used to come in afternoon timing.

                          So I request you that from now onwards I should not receive such kind of SMS & Calls.

                          The following are the numbers & ID's received via SMS & Calls:

                          Calls received via nos - [protected],[protected],[protected].
                          SMS received via IDs - ID-UNLIMITED,ID-53123,ID-LOVETIPS,ID-5432199,ID-543213,ID-IPL


                          Requestor
                          [protected]
                          plz do not send message ...
                          I have got sms from TM-Welldone that your number has got 450, 000 pounds in COCA-COLA INT'L mobile draw UK for sponsoring(S.A 2010 WORLD CUP).

                          Idea Cellular — unwanted calls & sms

                          Dear Sir,

                          I am a Idea cell phone user my number is ([protected]) last three years from now
                          I am receiving simony unwanted phone call and massages (advertisements)
                          I am totally disturbed from this type of calls and mugs.
                          Please stop this kind of calls and messages.

                          Thanks
                          mobile no.[protected]

                          Idea — UNWANTED SMS & CALLS

                          I AM RAJNESH KUMAR. MY MOBILE NO IS [protected]. SERVICE PROVIDER IS IDEA. I REGISTERED MY MOBILE NO. IN DND TWO MOTHHS AGO BUT STILL NOW, I AM GETTING SERVICE SMS FOR PLAYING GAMES, MODELS, CLIPING ETC. I ASKED MENYTIMES TO CC BUT STILL NOW I AM GETTING RESOLUTION.

                          PLEASE TAKE NESSESSARY ACTION AGAINST IDEA AND GET ME RELIEF

                          YOUR FAITHFULLY RAJNESH KUMAR
                          MOB NO. [protected]

                          Idea Cellular — Restricted Calls while travelling

                          I have been using Idea's prepaid services for many years without serious complaints. Suddenly I find that while traveling from my home town (Pune) in Delhi,UP and Utharanchal, I am unable to make calls even though I have connected to the local Idea network, though incoming calls and smss come through. The mobile display show Restricted service, even though there is more than Rs150 in the prepaid account. Outgoing call get cut as soon as the called party picks up the phone but Idea does not hesitate to charge Rs 1.50 for the denied call !!
                          Sent all details including token id to care.[protected]@idea.adityabirla.com on 30 June 11. Got prompt acknowledgement and a promise to get back with a day or so, but no response after that - even after 20 days!

                          Hurrah for MNP

                          Pramesh Rao

                          idea cellular ltd/idea mobile — Unnecessary charges for unwanted services

                          Sir,

                          I am enjoying prepaid services of mobile no. [protected] since long. I was quite satisfied with the services. However, since last year, service provider has been deducting charges for mymusic49, despite my several request for stoping the services, there is no avail. Last month, i was lodged complaint through customer care service no. 12345. However, in the current, the charges has again deducted. This is highly objectionable. You are requested to take up the matter with the company and arrange for immediate stop of services and refund of my deducted amount urgently.

                          Vivek Thakur

                          idea cellular mobile prepaid — receiving unwanted sms

                          Receiving unwanted sms messages which is totally disturbing routine work, as well as got irritated to have idea sim card.


                          Pl. treat this as a serious complaint & remove all unnecessary you are sending this particular mobile number [protected] immediately after receipt of this complaint.

                          Otherwise this will taken into serious consideration which will cause damage to your idea cellular product.

                          take the action immediately. & return all the amount Rs.120/- immediately to this number. If this will not done immediately idea cellular management will face big problem. be careful

                          Idea Cellular — unnecessary service calls and messages

                          hi i am idea user phone no.. [protected] .. i am getting unnecessary service calls and messages and sometimes even when i am in roaming .. so please so something regarding this ..
                          abhijith

                          Idea — puk code

                          my no is [protected] and sim no.[protected]H-2 PLZ SEND ME PSWD

                          i got the mssage from idea

                          as i recived 1 mssge from idea that i[censored] will recharge rs41 then you will get full talktime for 3days but as i rechrge 41 but i got only 26 rs please resolve my problm [protected] my no.

                          Last 3 call

                          its my idea prepaid mob no. [protected] pls send me call details of last 10 day its urgent, pls reply soon

                          Sim card activation

                          Please activate my idea sim, no:[protected], I have inserted my new sim in my new htc desire 816g mobile, But dont know how to activate, its not showing the signal at all, please help me out.
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                            Resolved
                            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                            This is the mail sent to the idea company on dated feb. 5th after trying alot with there emplooyees to find out the details for the calls made my clients in regards to spoil my reputation among my clients kindly look into the matter and let me knw.
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                            This is with the reference of my company account 4.8602 and this is in regards calls made by your company to my client M/s Vision Distribution (P) Ltd. and other clients also on dated 15th January 2008 from the number [protected] and the language which is used is un appreciated cause the girl who called on behalf of idea said that do not pursue any business with our company cause we have done so many frauds in the market and also the director of the company run away with 50 lac rs from the market.

                            Kindly provide me the authenticated reply with the details of the person who did the calling for further legal proceeding in the matter as your people Mr. Rajesh Khanna & Mr. Sunil are unable to give any authenticated reply on the matter for which specifically we had meetings from this incidence so kindly look into the matter.

                            [protected]

                            kindly look into the matter and get me the solution for the same.

                            regards

                            amit ahuja
                            director,
                            yogeshwar devidayal lab (p) ltd.
                            New delhi(India)
                            Aug 13, 2020
                            Complaint marked as Resolved