Idea Cellular Complaints & Reviews

I bought an Idea prepaid number [protected] three weeks ago. The number was working fine till last week. Since last week I am unable to make any calls nor can I receive any incoming calls. I get the message 'Services to this number are temporarily on hold' . The customer care keeps me waiting everytime I call them without giving me any useful information. It is very frustrating . After buying the card and adding a top-up card for...

i m a very old customer of idea prepaid i m very happy with thier services but from last 3-4 months i and my wife both have started gettin these unwanted calls from thier customer care and it is very irritating as we r driving or in da officem or doing work so please i want these un wanted calls to stop our nos are [protected] & [protected]...

Dear sir,

I would like to tell you the exact situation that what exactly happened and under what circumstances.

I spoke with one of your representative regarding taking up an idea connection, (rep name Ashwani mob no: [protected])
Some of the connection which was taken up by us was only for the purpose of getting GPRS activated on the handsets.Since then I have been chasing up with idea customer service...

I just can't get enough words to describe the pathetic service that idea provides. how does one capture their outburst in written, but yes idea users have no other option as there is no customer care no. for idea (i mean where a cust. care executive listens to you), they just have recorded messages that will make you kill youselves.

now, why did I want to speak to cust. care, i (being a stupid) took the stupid connection...

This is to inform that there are too much of idea cellular scheme calls are coming on my cell phone. I get 20 idea calls per day which disturbs, irritates me and during my lectures my consentration is disrupted. So this is a humble request to look into the matter as being a regular customer....

Dear Sir,
I had recharge a value voucher of Rs. 97 (for STD terrif Rs- 1/min) on 18th of April 2008. so that any STD calls rate get Rs 1/ min for the next one month, but somehow my plan was being changed from the operator side without my confirmation. and then onwards my STD call rate changed as normal calls (i. e. Rs- 2.65/min). when i realised and investigated that is happen, I made many calls to customer care of Idea and complained...

Hi,
Can I have the call details for my Idea number [protected], it's in my name and the address is H no 174/1, Krishna Bhawan, Ashram New delhi 110014,

I have lost the mobile and I am sure that it has been taken by one of my friends and the number is currently being used in roaming

It would be very kind of you if you can forward the call details(Incoming & Outgoing) to my mail Id for the...

What are festival Days?? Indian Government and TRAI has not issued Calender for festival days for Mobile users! But operators have changed tarriffs on festival days according to thier benefits . This is cheating, Operators should send calender to thier customers in advance of festival days. Government authorities should keep close eyes on private players!...

Sir,
I am an Idea Cellular subscriber in Goa (cell #: [protected]), even after asking Idea to activate the "Do Not Disturb" option, I am daily pestered by a minimum 10 automated message calls from these following phone nos.
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]

trying to sell ring tones, film songs, etc.
I have even tried to activate...

Dear Sir/Madam,

I own an idea connection which was on the name of Mr. Ankur Vishnoi bearing no. [protected] from last about 2 years. Earlier it was Postpaid Connection now I have given a request to migrate the same in Prepaid at Idea Showroom Sec-14 Gurgaon. They committed me the same will be activated in next 24 hours and even I had paid the entire bill but now i has been more than 60 hrs has passed but the sim is still inactive....

I am a student studying in Pune.During my vacations I visited Lucknow.My simcard validity will expire on 10th May.That is why I contacted Lko customercare on 4th may to about the recharge options who advised me to visit the site & than get it recharged from lko after which i will get both balance & validity extended.The very next day i got a message from Idea about the latest racharge of Rs 195 with TT25 & lifelong validity.So...

i am using my gang card. which is not sending the local sms from 18th april, i could loged 2 complaints on costomer care and local office but till now it is not solved....

I have been facing problem regarding the extremely poor network of Idea Cellular Ltd. in the area of Green Park, New Delhi-110016.
I am facing this problem from Jan, 2008 till now nothing has been done to solve it.

I have registerd complaint a number of times on the toll free no. 12345, but i am getting certain excuses from the idea executive that my building is faulty and nothing can de done for that. I was shocked...

I am a customer of IDEA prepaid -[protected] since 5 years and have paid for lifetime rental. Since I was out of country so the payment of 270/ rs was not made and now when I am requesting(called the customer care 4 times to get the response) the company to activate the number subject to making the payment, its been told that I cannot get the same plan/connection.
The credit limit says 1000 rs on the account, its really frustrating...

Dear Sir/Madam

I am Sandeep, a idea user. Last 22nd April at 6 pm, I got a call from idea ccare (Having [protected] no.) and the CCE told that my validity will expire on 24th of may 2008 and if I will recharge by Rs.290 at that day(22nd April 2008) then I will get 2 year validity, Rs.50 talk value, Rs.250 ITI talk value, 0.50
Rs./call for 4 months at local numbers and my Icard services also will continue. He told...

sir,
i have two idea Gang card. idea has declare for this card that upto first 500 minutes from gang to other gang number will cost Rs. 0.10 /minute but now i used only 10-15 minutes only but they are deducting per minutes 1.20 Rs. on both the number . i have try to call from both number to one another but always deducted the amount Rs. 1.20 per minute . i talked with customer care more than 4-5 times but they told me that amount...

Hi,

This is Thirupathi Katakam . I have taken IDEA Prepaid cellular connection few days back. The mobile no is[protected]. I got disconnected from the services.

I have submitted relevant document while I was taking the connection. Everything is fine till now. One day I got one message from the IDEA asking me to submit the ID Proof document. But I have submitted my ID Proof document to the retailer while I was...

Dear Sir,

With due respect, I would like to bring to your notice one grievance I have with Idea Cellular Company. I am regularly following up through emails and have sent many reminders, but unfortunately nobody is bothered to reply to me.

Actually they have misleaded me and when I acted on their promotion message they did not come up with what they have committed/advertised. When I recharged with Rs. 197 I...

sir, i registerd dnd in[protected]., reference 33246142
mobile [protected].
but iam getting unwanted sms like from 57575...

hi,
i am ashish from dehradun.i actually use two sim one of idea &other of cellone.on 11th april 2008.i use my idea connectiion upto 3p.m. then i use cellone sim.before that i checked my balance, that is of idea around rs.30/.but on next day when i checked in morning.it is rs.0/.then only i call to idea customer care they told to call after 48 hours.then after so many calls they do not reply actively, and talk soo rudely..then...