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Idea Cellular

Idea Cellular — Bill generated with full rental on [protected]

Address:Gautam Buddh Nagar, Uttar Pradesh

I activate the 3g plan at 8/10/2014 and bill generate on 14/10/2014 in this bill I have full Internet rental with 125+ 12% tax I call to customer care on 8/10/2014 he says bill generate on daily basis but in this bill have full rental 107 rupees extra and I consume data only approx 200 mb. plz solve my problem my no is [protected] sunil verma
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Comments

Dear Customer,

We regret the inconvenience caused to you. We have your contact details and we have noted your concern. We will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular
Reply
Dear Customer,

We regret the inconvenience caused to you. As per your telecon with our customer service associate on 29th October 2014, we wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular
Reply
I am not satisfied for your mail plz call me for discussion .

Reply
Dear Customer,

As per your telecon with our customer service associate on 5th November 2014, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
Reply
Dear Customer,

We have thoroughly checked your Idea account details and it is found that the charges are levied correct in your bill towards GPRS as per plan assigned. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
Reply

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