[Resolved]  Idea Cellular — call connecting problem in particular area since 1 month

Address:

Hyderabad, Andhra Pradesh

FROM, Mukesh Tak. H.no 14-4-239/4, Shahinathhung, near deepa nursing home. hyderabad, Pin No- 500012, T.S Mobile no- [protected], Mobile no- [protected], sub- Feedback for call connecting problem since one month for the mobile no [protected] and [protected]. sir, since 1st week of December 2014 the above moble number we wear using was facing call connecting problem in my residence area surrounding. inspite of having full network signal coverage we wear unable to receive incoming and make outgoing calls. but when we cross our residency are we we used to receive service. whenever we come to our house we did not get the service of incoming and outgoing on 1st week of December i have complained more then 20 times to idea customer care Eg [protected] and idea customer care begum bazar office. my friend who wear using IDEA Mobile who visited our residence area they has the same problem. But after 7days ( 2nd week December) the problem was resolved and we received good service from my residence area also. But after few days that is on 26 dec 2014 we received the same problem ( call connecting problem) from our residence area, but i have received service from other areas and i have complained to IDEA CUSTOMER CARE NO [protected] every day they use to register my complain but still they have not resolved the problem. whenever i called customer care i did not get proper response. on 31 dec 2014 night as there was celebration of new year in my house i was unable to received incoming and outgoing service inspite of having full signals. my friends, relative and business clients were unable to call me. due to your serve i have face many problems. On 31 dec and 1st January 2015 i have called to customer care i have shocked to know that my salutation was resolved. Sir i am very sorry to say due to your bad service i have decided to migration for the mobile no [protected] to other network and i will see few more days and the solution i not resolved and the other mobile no [protected] will be migrated. your customer care will be responsible for my migration inspite of more then 30 complains i did not get the service. Thanking you.