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Idea Cellular Complaints & Reviews

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Last updated Apr 19, 2024
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+91 95 9400 4000
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Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 606

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T
Thakur Rahul
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Repeated and irritating calls for a bill payment

Address:New Delhi, Delhi

Dear Sir/ma`m, This is to inform you that I have been getting repeated calls for the past 4-5 months for a bill payment of around Rs2600 for an idea post paid connection. I had taken the sim in July or August 2014. But as it was not activated for any use, I had broken and thrown the same that time. I don`t know how these illiterate and indisciplined idea guys are claiming a bill of some amount for quite a no. of months. I am not...
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D
Deepak_Kakkar
from Bengaluru, Karnataka
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3G Data Usage Issue

Hi Team, I had recharged my 3G data of 2 GB twice and as per Customercare I had used more than 1.8 GB within a time period of less than 20 mins. I even had not downloaded a file of 50 MB but data is finished. I am an IT Engineer and is very much aware what i am doing with my internet connection. In attached screenshot you can see that for 3 hours and 40 mins data usage is less than 60 MB but for the same work data usage is 2 GB in period...
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V
Vishal Satwani
from Nagpur, Maharashtra
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Super slow internet speed

Address:Ahmedabad, Gujarat

I HAVE ACTIVATED RS 645 4GB 3G AND UNLIMITED 2G SCHEME ON MY MOBILE NUMBER ie;[protected], AFTER THE COMPLETION OF 4GB 3G PACK I RECEIVE MAX DOWNLOAD AND SURFING SPEED OF 4-8 KBPS!!! WHICH WILL TAKE ME 30 MINS TO DOWNLOAD A SONG OF 6 MB I NEED A REDRESSEAL OF THIS ISSUE 'ASAP'!!...
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S
Sandip Dongrikar
from Kochi, Kerala
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SMS MT

Address:Mumbai City, Maharashtra

I am a idea post paid consumer account no.[protected], they have charges SMS MT in my bill no.[protected] dated 12 Jan 2015 for Rs.90/- and I did not know about this charges and neither I have made any such SMS.I would like you to take necessary action against this and cancel the charges....
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J
jeetendra prasad Panda
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sms details

Address:Sundargarh, Odisha

My mobile number is [protected] send my call detail and sms detail of two months in my id [protected]@ gmail.com...
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S
skpuhan
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

9891381589

Address:New Delhi, Delhi

Dear Sir I was using the post paid no. [protected] since last 12 years, due some problem I could not pay the bill in time & the idea cellular company has disconnect my number and its showing invalid number. I have some security deposit with the company, The Idea Cellular company should pay my loss & activate my number as soon as possible....
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Yogendra Chaubey
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

The number got inactivated

I have idea cell prepaid number[protected] since September 2014 in Delhi NCR I got a message on Dec 16: "Dear customer the validity of your connection is expired on[protected]. ..." I visited My Idea showroom in south Delhi; they said there is no problem with this number, you must have got a wrong message. After 3 days my network stopped working. I visited the My Idea showroom again, this time my number got activated in half an hour. Again...
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neeraj10786
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NETWORK issue last 3 Months

Address:New Delhi, Delhi

i am facing NETWORK issue last 3 Months and also complaint to customer care. but they don't accept complaint.. says technical issue and we can't accept your complaint.. call after 30 minutes My No. Is: [protected] is postpaid today its' showing in You are in ROAMING Network Area: Pitampura, Delhi but i am facing this issue any of home/office/mall...
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A
Atul Mohan
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Number out of service for 4 days

Address:New Delhi, Delhi

Hello Friends, This is real review of my personal experience with Idea Mobile Operator recently. I was loyal customer to Idea and was using Idea Post Paid Corporate connection for almost 7 years. Due to Limited usage i contacted Customer care on Email and Telephonic to take an view to move from Post paid to Prepaid migration or port to other brand like vodafone or Airtel. Everyone advised to visit Idea center and fill form for post...
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B
Bramhanand Kamat
from Morjim, Goa
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Barring of my idea prepaid

Address:North Goa, Goa

My idea prepaid no. [protected] was suddenly barred from all services on 13/01/2015. On the same day morning I received a message asking me to submit my documents. Immediately within 15 mins I submitted all the documents to my nearest Idea office which is in Porvorim, Goa. The same day evening when I checked I found that there was no network coverage. When I called the customer care service no. I was told that the no. is deactivated as it...
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M
Mohammad Umar
from Ahmedabad, Gujarat
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Bank Balance Deducted But Idea Recharge Benefit Not Received

Address:Ahmedabad, Gujarat

I Was Recharged Worth Rs. 201/- On[protected] In Idea Cellular, , , , My Bank Balance Deducted But 201 Recharge Benefit Not Received Till Time, Transaction ID - BSMP[protected] Idea Number - [protected] Transaction Date[protected]:56:34 Amount - 201.00 I Was Also Complaint Communication Id[protected] But Till Time No Solve Pls Needful Action...
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S
Satwa singh
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Exceed Bill issue for Idea Postpaid Mobile Services

Address:Gurgaon, Haryana

Dear Sir/Madam, Greetings! i am Satwant Singh, one Idea Post Paid User & mobile #[protected]. i would like to intimate to you that i had taken this plan in the Month approx Dec-Jan[protected]. each & every time i paid my bill whatever i was being used. Also, some advance amount paid throgh idea online bill payment services by me. i never did delay to pay the bill whatever i needed to pay. My concern is that i continued to...
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P
praveen nandi
from Hyderabad, Telangana
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Reg. Charges on Data Pack Pro-ration

Address:Hyderabad, Andhra Pradesh

Hi, My mobile # [protected]. Im frustrated with the charges on datapack proration. As per my plan 299, i have 250mb free data then after completion of this i have added 100rs. 300MB pack. I have got Charges on Data Pack Pro-ration # as 576/- . The explanation i'm listening from your Customer care executive that..I have completed by 250MB in 14 days thats why i have charged for remaining data(ie.8mb per day).Which is not disclosed...
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Yogendra6288
from Kanpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge Status

Address:Kanpur, Uttar Pradesh

Hi, On 8th January I made a 3G recharge online of 949 on no [protected]. I have neither received any message nor the data. The transaction ID of aforesaid transaction is BICI[protected]. I have also sent my Idea payment Receipt showing above transaction along with my bank statement showing this transaction. It has been more than 5 days since I am writing to you at [protected]@idea.adityabirla.com but there has been no response except...
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D
Dileep Rastogi
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ISF Recharge of 3g Data Rs.126/- plan

Address:Lakhimpur Kheri, Uttar Pradesh

Dear Sir, My Mobile no is [protected] As per attached screen shot from PAYTM site I have done 3G Data recharge of 126 Rs (1GB) on 9th JAN 2015 and my recharge was done successfully and I have got successful recharge message “RCH done. MRP Rs 126 NEW BAL, Plan : 1 GB, 3G data valid for 30 days”. But when I am using internet data charges are deducted from my talk time balance and 3G data balance remain same. When I am checking my data balance...
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A
ankit3705
from Mumbai, Maharashtra
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wrong deduction from main acount balance despite having net pack

Address:New Delhi, Delhi

phone no [protected], karnataka idea I am having net pack, but when i am using net, charges are deducted from main balance rather than net pack.total more than RS 200 has got deducted.i have been complianing in customer care i am getting vague response.Instead of solving my complain, customer care executive are giving non sense response please look into the matter seriously and take appropriate action. thanking you,...
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M
Mahendra G.Taksande
from Nagpur, Maharashtra
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bill for month 15 Nov.2014 To 14 Dec.2014

Dear Sir / Madam, My Idea No. [protected] Account No.[protected] This no issue to Afzal A Vershyani I Request u sir /madam my idea bill not received for month of 15 NOV. 2014 To 14 DEC.2014.I request you to received duplicate idea bill. So I request my application. Thanks and regards,...
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R
Rituraj Goyal
from Indore, Madhya Pradesh
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Unnecessary Bill Shock

Address:Indore, Madhya Pradesh

Sir i m ashsih fron Indore so Sir mera Bill unnecessary use diya ja raha he and apke Idea outlet se koi response bhi nahi dete he or 2 hrs tak bithate he fir kehte he ki bat karte he 3000 ka bill he bolte he ki internet use ho raha he jabki mere internet pack hote hue bhi mera bill add kiya ja raha he so me pay karunga but calling rent & connection rent only so plz help me and bill settle plz this connection are clossed Thanks...
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M
MOHIT9955
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Customer executive irrational behavior

Address:New Delhi, Delhi

Today(11/1/15) @11pm I called idea customers care for assistance regarding some Internet issue & the Executive named ashish told me that he's transferring my call to technical department but he puts me on hold for 25 mins.. When i called the customer care again from other they have disconnected the call.. Previously I have applied for mnp for the Executive said to wait they will resolve the issue then I stayed in the company but...
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A
ashok pal singh
from Delhi, Delhi
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Usage of Bill

Address:New Delhi, Delhi

I have an idea celluar connection number [protected], during the bill period from 23.11.14 to 22.12.14 Rs. 446 shown in the head of GPRS usage (Usage and VAS charges), while I didn't activate any service on this number and moreover I din't use any GPRS service on any day of above period. It is requested to look into the matter and correct my bill accordingly....
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