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Idea Cellular Complaints & Reviews

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Last updated Apr 19, 2024
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Idea Cellular Phone Numbers

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1800 270 0000
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475
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+91 95 9400 4000
752
371
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+91 79 2323 2251

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Idea Cellular Head Office Address

Suman Tower, Plot No. 18, Sector 11
Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 604

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S
sorabh mishra
from Delhi, Delhi
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My Idea No. 8506011190

Address:Gurgaon, Haryana

had taken a Idea SIM From Shiv Shakti Enterprises (Sector 17A Gurgaon[protected]) on dt 29.12.2014. Mr. Virat Yadav had attended to me. I booked tariff plan No Bill Shock 249 (This plan offered 3G Data 512 MB). after few days using Idea SIM i found that My data pack show 2G Data 400 MB freebe. then i visit to Idea Store Shiv Shakti Enterprises (Sector 17A Gurgaon[protected]). and talk to Mr. Virat Yadav. He said to...
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P
Prashantjadhav
from Mumbai, Maharashtra
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Over charging for internet usage .

Address:Pune, Maharashtra

Hi, I have a Idea Netsetter (No [protected]) which i have been using for last 6-8 months . I have subscribe to the plan which gives 5GB per month Rs 800 or so. I was over charged for Rs 1200 for the month of August and had register my complaint with IDEA customer care the minute i got the Bill . since i had kept consistent with the plan and my usage was limited to around 2-3 GB per month i was surprise to find a bill of Rs 2000 on...
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H
HEMANT BHARAMBE
from Mumbai, Maharashtra
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Mobile number is not activated after verification

Address:Pune, Maharashtra

My mobile no. [protected] which I am using since 2009, now i changed plan, so idea representative give new SIM card for same mobile no. he told that this number is activated after 24 hrs. but after 4 day also its not activated. Requesting you do needful. if my no. is not going to activate please inform me. so I can choose another option. How much time i need to wait for activation....
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1
1990Pawan
from Delhi, Delhi
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not received paid bill receipt

Address:Bathinda, Punjab

hi sir, my number .. [protected] i have paid 711/- rupees of last month bill through net banking but i did not received any bill receipt against my payment when i called to customer care service they told they did not have receipt only have transaction number which is nothing to meaning me..even i tried to idea showroom but i got negative response... such a big telecome giant do not have any receipt ...please solved my issue and provide...
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S
sumit0005
from Gurgaon, Haryana
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Additional charges , hopeless customercare and cheating

Address:Gurgaon, Haryana

1...i am sumit Yadav and my mobile number [protected], i have being with idea for past 4 month. Well ... DO NOT EVER GO FOR Idea Cellular ... They will harass will you, thye will make you run from pillar to post ... they will ensure that your problems are never ever resolved ... when you call up their customer care they simply put you on hold and run away ...!! Problems are enormous : you can not recharge on line from their web site, they...
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S
Shubham Shree
from Chennai, Tamil Nadu
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Third class network ..... third class customer care

Address:Mumbai City, Maharashtra

Well ... DO NOT EVER GO FOR Idea Cellular (Mumbai) ... They will harass will you, thye will make you run from pillar to post ... they will ensure that your problems are never ever resolved ... when you call up their customer care ([protected], chargeable calls) they simply put you on hold and run away ...!! Problems are enormous : you can not recharge on line from their web site, they send you numerous sms of special offers ... but none is...
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M
majeedk96
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online recharge is cheating me

Address:Kannur, Kerala

my Idea pre-paid number is[protected]. I had recharged my account on january 17 2015 with Rs 249 for 1 GB 3G data. I use an Idea care.ideacellular.com. 24 hours later the recharge is still not showing in my account and though I have sent a number of emails to Idea customer care there is still no response and I am unable to use the Idea 3g dat. the recharge is also not showing in the recharge history when I log in to My account on the Idea...
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Address:Palakkad, Kerala

This is a complaint against M/S IDEA Cellular limited regarding my 3G internet subscription Account No.[protected] / Cellular No. [protected]. I have been trying unsuccessfully for the past several months to seek a solution to my problem regarding my request for termination of my internet connection. (GPRS 3G Pack via C1-[protected] ) I have not been using the GPRS 3G pack since March, 2014. Despite this, I am receiving invoices for...
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K
Karthikeyan Nair
from Chennai, Tamil Nadu
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Recharge benefits not received

My Idea pre-paid number is [protected]. I had recharged my account on january 24 2015 with Rs 248 for 1 GB 3G data. I use an Idea Netsetter. 24 hours later the recharge is still not showing in my account and though I have sent a number of emails to Idea customer care there is still no response and I am unable to use the Idea netsetter. the recharge is also not showing in the recharge history when I log in to My account on the Idea web site....
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Gursharan Kainth
from Amritsar, Punjab
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No Closed excess charged

Address:Amritsar, Punjab

It is with a very heavy heart to bring to your kind notice about the looting, cheating, harassment and mental tension created for their gentleman customers by IDEA. As follow: 1. That we have four numbers [protected], [protected]; [protected] and [protected] in the name of my daughter in law Mrs Tarandeep Kaur under corporate group. (Chief Khalsa Diwan Educational Society, Amritsar)Such nos are working from the last 7 to 8 yrs. 2....
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Address:Kannur, Kerala

Hi, First of all sorry for registering this complaint with so much of delay. This issue has taken place on Nov-16-2014 while trying to get mobile ([protected]) recharged for putting a net pack. Amount of Rs249 has been debited 3times (249+249+249=747) from account and all the 3 times it has shown recharge successfull. I would please request you to go through the recharge history of 16/10/2014 and kindly refund Rs498 back to the account....
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S
Samboy5677
from Kolkata, West Bengal
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Internet Pack

Address:Coimbatore, Tamil Nadu

Dear Sir, My Mobile no is [protected] As per attached screen shot from idea cellular site I have done 3G Data recharge of 126 Rs (1GB) on 24th Jan 2015 and my recharge was done successfully and I have got successful recharge message “RCH done. MRP Rs. 126 NEW BAL, Plan : 1 GB, 3G data valid for 30 days”. But when I am using internet data charges are deducted from my talk time balance and 3G data balance remain same. When I am checking...
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Manoj Hatalage
from Pune, Maharashtra
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Additional Charges in the bill

Address:Pune, Maharashtra

Hello, My Number is [protected] I activated international roaming on 11th August 2014. On 12th August 2014 I received a call from Idea customer care explaining the benefits if IR599 plan. I was also told that after 10 days plan will be automatically deactivated & my regular plan will be activated. So I gave instructions to activate the plan for 10 days. My billing cycle is 21st to 20th of next month. The tariff for 12th August...
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A
anil kumar11
from Delhi, Delhi
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complaint against internet charges

Address:New Delhi, Delhi

my no. is [protected] i have taken a plan of 399 with 1GB data. but after my consumption of available data when it will finish my Internet data it will stop and not open my webpage i have contact to you many time 18th jan. and 19th jan 3 time and registered a complaint for internet but now my bill is exceed the limit. and you imposed the unfair amount in my account. please sir take it serious and observe it properly....
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G
gaganrsingla
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mul practises used by Idea to cheat its customer

Address:Gautam Buddh Nagar, Uttar Pradesh

I received a bill for my old Idea Post paid no [protected] which I closed last month due to malpractices used by IDEA. The total amount shown in bill is Rs.993.51 /-.1. In this amount Rs 99/- is charged for 1 SMS. I sent multiple emails for this that it is not a good practise to charge Rs 99. for one SMS. It is not my mistake. I closed my number due to this discrepancy. It is a malpractice used by idea to charge customer unnecessary...
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A
amitaks17
from Pune, Maharashtra
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Network Issue

Address:Pune, Maharashtra

To, Idea Cellular Maharashtra Subject: Pathetic Network in my area (+91-[protected]) Date: 7th Jan 2015 I Amit Kumar currently using Idea post-paid corporate number +91-[protected] since 1st Jan 2015. I am an employee of Cybage Software Pvt. Ltd. Being a corporate number I have to receive company calls, reply back to project related emails and I have to always be online on skype etc. There are multiple things which I have to do with my...
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sandeepmg99
from Bangalore, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Idea will deducted money from account

Address:Bangalore, Karnataka

Idea will send flash messages simply and they will not give description, they sent flash message like you have free Internet, for more information click dial below number, later they have activated sms pack, even before activating they did not ask any confirmation, they will tell same word active active, they will not ask any confirmation simply they will deduct huge amount suddenly, they deducted my 19 rs in the mid night and if I contact...
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A
Amresh Pradhan
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Duplicate USSD recharge made in error- refused to refund.

Address:Bangalore, Karnataka

I tried to recharge for Rs 38 pack, and got an error message stating - there was an error processing the request. So tried once more and it was a success. After 1 hour, I received a two messages of doubly billed at an interval of 2 mins. I asked for a refund, but a rude customer and a rude supervisor stated that it cannot be refunded by any means. Supervisor name: Sankan Gouda My concern is - Am I supposed to pay double because it was...
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sandeepmg99
from Bangalore, Karnataka
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Idea will suck our money

Address:Bangalore, Karnataka

Idea will send flash messages simply and they will not give description, they sent flash message like you have free Internet, for more information click dial below number, later they have activated sms pack, even before activating they did not ask any confirmation, they will tell same word active active, they will not ask any confirmation simply they will deduct huge amount suddenly, they deducted my 19 rs in the mid night and if I contact...
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A
abhi23verma
from Chennai, Tamil Nadu
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3G network not found

Address:Bangalore, Karnataka

I was using 3G Internet on my mobile from several months hassle free. But suddenly 3G network vanished and I am not able to use 3G services as 3G network not found. I have a 3G plan but I am forced to use only 2G Internet. I have called customer care so many times but every time they say some manual settings which is not at all working for my problem....
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