Idea Cellular — Internet package not working

Idea Cellular — Internet package not working

V vamsi11 from Hyderabad, Andhra Pradesh

I recharged with 58/- on 10 Jun, 2015. I have to get 1GB data valid for 1 month as per the information but I got only 300mb. Moreover, the net package is not working since I made recharge and didn't get any mobile data. Hoping for a quick response. Regards Vamshidhar Cell No- +91-[protected] Was this information helpful? No (0) Yes (0)
Idea Cellular customer support has been notified about the posted complaint.
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Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

As per your telecon with our customer service associate on 11th June 2015, we wish to inform you that the matter is currently being followed up and we will get back to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular

vamsi11

from Hyderabad, Andhra Pradesh

Hi

I have received the response from the idea customer care and asked for the details regarding the problem.But my the issue is not sorted out.

No further actions had taken on this.Tired of Idea's services and it shouldn't deserve the paid money without providing any services.

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We wish to inform you that your complaint for recharge has been resolved and benefit of the recharge has been updated for your Idea number. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular