Idea Cellular Complaints & Reviews

I have recharged for 35 Rs and the benefit was 35 fillTT. But talktime not add my accountal and other benefit add my account wihout information .so plz solved my problem

I have recharged for 65 Rs and the benefit was 70TT. However, talktime is not added and I don't know what offer is added. Tried contacting Idea customer care, they are saying "Server maintenance" is going on for last 20 hrs.

On 4-1-2016 I activated 40mb 3g net for 2 days, but with out exceeding free volume 14 rupees deducted on 5-1-2016. I called to customer care but they are not responding to my complaint properly. Pls return my amount

Sir, my balance is being deducted on the name of Value Added Services by idea cellular. They have automatically activated this service on my number thrice of Rs 90, 15, 90 each time. However on comaplaining about this i have been refunded for rs 15. I have never subscribed for these services. I have asked for complete refund but they have declined my request everytime. It is my humble request to you to look into the matter and get me out of the situation. Mobile-[protected] Name- SHIVANSHU SRIVASTAVA

Hi team My number [protected] was disconnected on 30 nov 2015 by paying the bill for the month of November 2015, the why i am receiving the bill for month of December 2015. Kindly revert at the earliest. Thanks

My Idea prepaid no. is [protected] . My phone is lost today at 11 am in dehradun . you can contact me at this no. [protected]. please block my sim card as soon as possible. so please you are kindly requested to block it to prevent its missuse by any one.Sir plese notify me at this no. [protected] when my airtel sim card is block....

Request for waiver o[censored]nauthorised charges of Rs.415/- for VAS Services such as VIP Games, Video Talkies, Biscoot Store & Gamifive on my idea mobile [protected]. Dear Sir, In spite of repeated request & reminder for STOP & Deactivate the VAS Services such as VIP Games, Video Talkies, Biscoot Store & Gamifive on my idea mobile [protected] during the month November-2015 & December-2015 I was charged Rs.415/- vide Bill No.[protected] dated 25.12.2015 A/C No.[protected] for the VAS services such as VIP Games, Video Talkies, Biscoot Store & Gamifive which are I have never used or requested for the same as detailed below : VAS SERVICES PERIOD AMOUNT [Rs.] Video Talkies...26/11/15 to 2/12/15 ... Rs.35.00 Video Talkies...3/12/15 to 9/12/15 ... Rs.35.00 Video Talkies...10/12/15 to 16/12/15 ... Rs.35.00 Video Talkies...17/12/15 to 23/12/15... Rs.35.00 Video Talkies...24/12/15 to 30/12/15 ...Rs.35.00 Biscoot Store... 4/12/15 to 10/12/15 ...Rs.35.00 Biscoot Store... 11/12/15 to 17/12/15... Rs.35.00 Biscoot Store ...18/12/15 to 24/12/15 ...Rs.35.00 Gami five...13/12/15 to 26/12/15 ...Rs.45.00 VIP Games ... 04.12.2015 to 03.01.2016... Rs.90.00 Total ...Rs.415.00 It is to mention here that I have requested or demanded for VAS Services such as VIP Games, Video Talkies, Biscoot Store & Gamifive and I have never utilized such services so charges made to me are unauthorized charges and I am not liable to pay such charges . You are requested to waive the Unauthorised charges of Rs.415/- for VAS Services such as VIP Games, Video Talkies, Biscoot Store & Gamifive on my idea mobile [protected]. After getting confirmation for waiver of charges of Rs. 415.00 I will pay the Idea Bill failing which I will move to the consumer forum for Unauthorised charges of VAS Services such as VIP Games, Video Talkies, Biscoot Store & Gamifive on my idea mobile [protected]. Kindly convey your decision/Approval for waiver o[censored]nauthorised charges of Rs.415/- for VAS Services on my idea mobile [protected]. M.H.PARMAR

Post paid bill for my mobile No. [protected] has not been received on my e-mail. This is the second time it has happened. Msg. is received on the mobile that the bill has been sent on the e-mail but same not received.

Mera mob number [protected] joki idea ka je wo mene 21din pahele prepaid karwane k liye diya tha joki abhi tak nahi hua he aur me pareshan ho rhaa hu meri sim band he pls help me my alternet number ki [protected], [protected] mujhe idea k kjilaf complaint karwana.he but mujhe maloom nahi complait kese hogi

Myself beeevi i want my last three months incoming call history my mobile number is [protected] and my idea registred email id is [protected]@gmail.com

I have reacharched my idea phone no [protected] with Rs.148 net pack 3G data but after two days the sim stopped and showed no service.

My name is binu iam reacharge net offer frm idea last 2 years almost these months 24 months i make so many complaint last month on December 20th. I recharge idea's 3g unlimited plan rs. 640 for ideas customer care assisstence. they told me thier net speed is up to 3 gb is 21.1mbbs after that speed reduse to 80kpbs but i dont get that spead i make so many complaints but no resolutions atlast. I make a call to thier. Toll free no. 198 on 4.1.2016 evening 8.36 pm to 9.15 pm but their executives are tell about there plans of 2g&3g are different im totaly confused.

Dear Sir/Madam, Good Morning. I am a new idea customer and found deals by dialing *121# on my phone and logging in into my idea account. Please find below screenshot but when i recharged with RC545 i didn't get 3.5 GB as it showed in my offers. I kindly request you to consider and resolve this issue as its urgent for me to do my job. I called your customer service people they are not helping and saying that offer is not there. If its not there it should not show on my phone by dialing *121# right. I do see same offer in my online account My Offers tab. This is very bad and a very poor customer service. Please help me on this and add missing GB data to my account. I am attaching clear screen prints, if you need more details please call me. Thanks, Rupesh Gunapati [protected]

Nearby 40 to 50 rs. has been deducted from my main aacount balance. please let me know why my main balance has deducted from my main balnce.

I received a call from idea about mannat service and disconnected. As soon as I disconnected the call I received message saying I subscribed the service but I didn't do that. They deduced 10rs. From my account and not returning back. Plz help. My no. Is [protected].

Dear sir i have lost my contact number[protected] in october but we did not received it within 15 days . it was a postpaid connection of IDEA but now idea customer care is saying that please go to aircel for number because your number was initially issued by Aircel. Aircel company is saying that he can't do any thing please help me so that i can get my mobile number once again.i have lodged a complaint on this site on friday and thereafter i got a call from idea customer executive on saturday i.e. 2nd jan 2015 and he said to visit at idea store and take sim after submitting rupees 50. but today i was visited at idea store about 12pm near nirmanvihar metro station opposite of V3S mall Idea store He denied from issuing the mobile number please solve the problem.Thanks.My Alternate Contact number is [protected]

Dear Sir/Madam, Idea cellular last 2 months charge Rs. 90/-per month active on service games club my mobile phone without my permission and I am deactivated on by phone and my idea login but charge now. Thanks regards Mukesh kumar [protected]

I have change the plan in mid tum by company provided mobile application, when i have changed plan there is not any t&Q for changing plan, then when i have change plan, they charged me my fee data plan in pro database rate, that mean my bill goes above 6500 rs., that i can afford, when i have changed plan that didn't mention any possibilities about laps of my last benefit which is free data plan

We have corporate plan for 7 idea numbers at the moment. I have been charged around 9000 Rs in last 3 month for usage of internet on my IDEA no [protected]. After the first bill itself, I have requested for internet 1 gb pack through messaging system and got request processing message but still the plan was not activated and no call back from them and then they have charged another 6k for the same. If I am a customer who knows that 1 GB pack is available for Rs250 why would I spend 6000 Rs for using even less data compared to what I get in package. I am really not happy with the way they have charged me money for no reason. Hence I am trying to get all the number ported to different service provider but even they are rejected that request since last 5 times on ground of some reason which is also not clear. Request you to kindly resolve this matter and refund the excess amount and also revise the current bill amount based on correct charges. If things are not resolved, then I would need to take it to next level

I had sent SMS for upgrading my Idea Mobile number [protected] old SIM into 4G by sending SMS to 12345 in the format "SIM . I got a reply that my new SIM will be activated when I lose signal on my old SIM and insert the new SIM. I did accordingly but there was no signal on my new SIM. I contacted customer complaint number 198, they checked the status and replied me, the new SIM was activated, so they directed me to check the SIM with another hand set. There was nothing happened on doing this action and I again contacted 198. The official said me that I would be able to use this SIM only under a 4G tower unless I would not be able to use this SIM even for making calls and sending SMS. The SIM is not working now in my phone. My alternative number is [protected]. Kindly help me.