Idea Cellular — port number is not generating (idea sim)

R

Rohit Kumar 283125

from Kolkata, West Bengal

Address:

Patna- kankarbagh, Patna, Bihar, 800020

Hii
I am trying to port my idea (Service provider) number but it not generating the upc code. Every time i got reply from 1901 that sim is not configut please contact service provider.
I cantact with customer care but there is solution provided by them. They are not ready to register the complain
Idea services are sucks.
Please clear the matter or suggest the way.

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Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jan 06, 2020

Idea Cellular Customer Care's response Dear Customer,

Apologies for the inconvenience caused. Your case has been escalated to our team and we'll get back to you at the earliest as & when we get an update.

Regards,
Prajakta

Jan 16, 2020

Updated by Rohit Kumar 283125 Dear sir,
I got the call from idea (service provoder)
On 6th Jan 2020 That they will clear the matter within 24hours. No solution yet
I also try to contact care center but again no solution.
Now they are telling me that your solutions will be 30th jan. reason for delay. They dont
I am trying to get the port number from half of December now its january.
If the company can not provide the services. Why it is in the market.why defaming AB group.

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Comments

H

harshg55

I m not able to generate upc code ..i made request many time but in reply i get
I had also registered Complaint and contacted ideas Customer Care and service centers but they are just making fools
..Idea is just making fool .
My m.no. is [protected]

Reply

Idea Cellular Customer Care's response, Jan 6, 2020

Verified Support

Dear Customer,

Apologies for the inconvenience caused. Your case has been escalated to our team and we'll get back to you at the earliest as & when we get an update.

Regards,
Prajakta

harshg55's reply, Jan 12, 2020

My issue is bot solved yet u are just making fool daily from last 2months. Daily u r saying wait for 24 hrs ..wait for 24 hrs..nor ur idea stores are doing anything.. U fool idea company must be shut down

A

Anurag Goupal

Idea network does not send me UPC after sending them msg for port requests. Always show ur process is delay plz try after sometime...

Reply

Idea Cellular Customer Care's response, Jan 6, 2020

Verified Support

Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Prajakta

A

ankita bhosle

from Sitarganj, Uttarakhand

Unable to call, message, use internet anything despite of available balance. Network issues facing mostly after merger of idea_vodafone. Worst mobile service used till date. Seems like making fools out of customers.

Reply

Idea Cellular Customer Care's response, Jan 6, 2020

Verified Support

Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Prajakta

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