Idea Cellular Complaints & Reviews

I am writing to idea as a formal complaint.

I have been using Idea [protected] since years. I used to live in Pune and now have shifted to Goa. I have raised many complaints since November 2019 about the network issues I have been facing. Every time the network team calls me and says that the network will improve in 72 hours and it’s been 2 months now, 72 have not ended yet. I have spoken to a supervisor previously and he...

Hi,

Today i tried to port my number from idea to airtel. But when i sent message for port, then i got a revert message that upc code cannot be generated. I contacted to custome care also but they told me that your upc code will be generated only after 30th jan. This is so much frustrating. Idea network furstated a lot now they are releasing me....

I am an nri customer of idea. I have idea sim from at least 5 years ago, this dosent have the 4g capability. So, everytime when i visit india i cant use the internet.
To resolve this, i requested a sim change.
I couldnt get any help from idea store when my sister visited there personally.
I couldnt get any help from idea customer care emails. They just kept on sending same reply over and over again.
I had to...

Today, i recharged a number which was wrong number. Recharge done by paytm app and my correct number is [protected] and ref i'd[protected].
Please look into the matter as soon as possible
This ref i'd is taken from my recharge inbox of paytm. Wrong number is [protected] this is switch off so i'm not able to contact to sim subscriber so please help me.
Thank you...

There are blank recorded robocalls coming on my mobile on idea registered number, near about 2 times in a day from last month, and it's happening near about everyday, even i've blocked that number, but then too still the calls are coming on my number, and i'm getting harassed from that, please stop the calls it's totally harassing. Please solve my issue as soon as possible... It's totally harassing....

Whenever I try to get UPC generated using PORT to 1900, i get this reply from 1901 that

"UPC cannot be generated as the mobile number is not configured. please contact your service provider."

I've been following up with customer care on call and twitter, but since 1 month this issue isn't resolved.

What's going on ?...

I have tried all the way to fix mobile network, also fixed the roaming issues,

But still my network is showing "no service"

In my mobile i have only one sim and facing this type of issues...

Kindly resolve my issue otherwise i just want move on other service provider,

This type of issue i am facing many times but still your team is not working to resolver this type of issuesbr...

Hi I have tried all the possible way to fix the No service on my idea SIM.

Can you please look into this why is that happen?

It's really bad i have only one SIM and that's not working...

Thank you!...

Sir,
I have mnp my airtel/west bengal sim [protected] into idea/punjab.
Now, i am came to west bengal (Roaming circle). My tele verification on 59059 is not completing here in west bengal.
My alternate number [protected] is active.
So, please know me how can i tele-verify my idea number in west bengal.
Please reply soon.

Kulwant singh
[protected]
[protected]@gmail.com...

Bugged with idea. Mobile no is not getting ported out. Tried with customer care. Very bad service. Tried everything. They just tried to give me different reasons. It's against supreme court decision. Tried to send an email also. Tried different mobile. Continuously sending sms. I think they don't want to let customers port out their number.

[protected]...

My idea no has been changed to jio thru mnp and usage under jio upto 23-oct-19 since sep19.

The number changed to other operator by then idea mnp concurrence.

But now, while i tried to recharge, this number is not available & no records in jio database.

Jio team also conveyed that the bill amount outstanding exits with the idea operator.

But after clearing all the outstanding bills...

Getting the same issue. Upc code cannot be generated for idea. Facing this issue since last 15 days but customer support is not helping at all. Sent multiple mails and visited the store many times but they have no solution.

I am able to generate upc for jio and airtel. But i cannot generate upc for idea

Alternate contact no [protected]...

Hello,
I am user of idea service in maharashtra circle.

I am trying to port out from idea, i tried many times, but i receive message
"upc cannot be generated as the mobile number is not configured. Please contact service provider"

I tried with customer care and got false promises but no resolution. Instead getting the response saying " your number will be flashed on priority and will get fixed...

My mobile number is from maharashtra circle and i have been trying to port out of idea. I am getting the message “ upc cannot be generated as the mobile number is not configured. Please contact your service provider. ” for the past 20 days. Repeated calls to customer care and visits to idea store has not helped.

Need assistance to have the issue resolved at the earliest.

Attaching screenshot of the message...

"upc can't be generated as mobile number is not configured" is shown on return message from 1901, i tried atleast 6 times in different days and also talked customer care they once said try tommorow and next time they said server error. One more issue i am unable to change language although i successfully changed ivr language but customer care agent still talks in malayalam so i was forced to take one of my friends help although i am in kerala...

Sir, my idea Sim was kept in mobile for few days, IAM not doing recharge so after some 1month I have want recharge it but when I call on that number by another mobile it says that service to this number are ON TEMPORARY HOLD pls unhlod so call can come
Note-sms is coming, but no call can come...

Sir my Name is Dineesh. Iam using idea cellular my number is [protected].now my Sim is Blocked its showing PUK number. Please help me to resolve this issue as soon as possible. I call all idea customer service no one picking up the phone. I don't know what happened....

My idea no is [protected] i have network issue last 6 hours there no network in my idea sim please resolve soon as soon possible in my area another one have network on his sim but in my sim there wasn't have any type single network so i request you to resolve the issue shortly because i trouble lots of problem because this number is linked with many thing like adhar card pan card banks account email colleges social media and many others...

I am facing internet speed issue, after paying the amount and still I am not able to access internet as per 4G speed. This is like continues since last many months and whenever I tried to contact customer services it's says representative are busy please call back. Please fix internet speed issue on urgent basis....

I am trying to generate the upc from my idea number by sending port to 1900 but i am getting reply from 1901 that "upc cannot be generated as mobile number is not configured. Please contact your service provider for further assistance".
Screenshots are attached for your reference.

I have already being struggling with bad service by idea on quality of network availability and also addressing customer request.
br...