Idea Cellular Complaints & Reviews

Hello,
I am user of idea service in maharashtra circle.

I am trying to port out from idea, i tried many times, but i receive message
"upc cannot be generated as the mobile number is not configured. Please contact service provider"

I tried with customer care and visit to store many times, no resolution.

During the same time, i was able to get upc code for my another number, i was...

I am not able to generate UPC code for my idea number I tried all tricks and the reply was UPC cannot be generated as mobile number is not configured..pls contact service provider . I call the service provider everyday and they have no idea about the issue and It is not resolved from the last 5 days . I think the idea company is purposely blocking from doing porting to other number...

When i sent a msg to port out from idea., getting the following msg., “UPC cannot be generated as the mobile number is not configured. Please contact your service provider for further assistance.” Am experiencing very bad services., especially data., very very poor performance. Even for simple google search page also idea data is taking more time to load. Bad network even in prime areas like biodiversity junction in hyd...

From yesterday at 9:30 pm my sim not getting network service there is showing no service in my idea sim please fix it soon reply fast its urgent please help cause my all work is not getting complete because of this no service issue in my idea sim how fast you can fix it please fix otherwise i have to port sim please fix

Thankyou
Yours idea user...

I have converted my postpaid to prepaid number on saturday.

Now its been 3 days the same number is not activated in prepaid nor is active as postpaid. If i call [protected], they suggest to call postpaid and if called at another they said they can’t see the number.

Very harassing service. Though i have completed kyc documentation, idea is expecting us to waste our time to visit the store and calling there...

Hello, my idea number is +91 [protected]. I have been using the same in international roaming (Qatar) for the past one year. From yesterday (30.12.2019) this sim is showing as no service. I have tried removing the sim and put it in another phone as well. Still the issue persists. On december 23rd 2019, i have recharged this number for inr1499 (Valid until dec 2020) and it has enough balance as well. This number is highly important for all...

Used the normal porting process by sending the port request at 1900 from my idea mobile number. On submitting a port request the upc code is not generating and getting the error message reply from 1901. ”upc cannot be generated as the mobile number is not configured. Please contact your service provider for further assistance.". On calling idea customer care they are not ready to register a complaint, claiming all users are facing it. Kindly...

I'm a idea customer, using idea from last 5 years. But looking at their network and high range plans, I decided to port to other service provider. But Idea is not allowing me to do it, they are forcing me to stay back. They are not generating any UPC code for my number from last one month.

Whenever I'm calling they are saying its technical issue, our sr technician will call you in next 24 hours and that's it.. no call from...

Hi all,
Currently i am in saudi arabia and using idea sim card as my primary sim from last 9+ years.
Since than i did not faced any issue, but this month i moved to saudi arabia due to some reason. As soon as i entered in saudi arabia boarder, my idea sim showing "no service" issue. I am unable to receive my important information like bank account, otp and etc.

Therefore i requests you to please resolve this...

I tried 6 times to PORT my number from one circle to another within Idea network only (my current sim was registered in Delhi but since now I have shifter to MP, I wanted to shift my postpaid phone number to MP circle) but everytime I sent the porting message to 1900 to port my Idea number ([protected]) I receive this sms in return: "upc cannot be generated as the mobile number is not configured. Please contact service provider".
br...

Trying to generate UPC code. Getting the following message

UPC cannot be generated as the mobile number is not configured. Please contact your service provider for further assistance.

Customer care is not willing to help. Is this even legal...

Used the normal porting process by sending the port request at 1900 from my Idea mobile number. On submitting a port request the UPC code is not generating and getting the error message reply from 1901. ”UPC cannot be generated as the mobile number is not configured. Please contact your service provider for further assistance.". On calling Idea customer care at [protected] they are not ready to register a complaint, claiming all users are...

Hi,

I am a user if idea cellular in telangana circle.

I am trying to port out of idea but, whenever i am sending the port to 1900 getting error message like 'upc can not be generated as mobile no is not configured'.

I went to the idea store they were unable to help. The executive checked my no and told everything is fine from their end. No bills are pending or any wrongdoing.

Called...

Hi team,

I am not able to port from idea to other operator.
The number is from mahrastra circle. Everytime while porting i get the below message-

Upc cannot be generated as the mobile number is not configured. Please contact your service provider.

Whenever i call the help desk of idea they say it is a technical issue/ you will get the code in 4 hrs/ you will get the code after midnight....

This is the third time i am complaining on the same issue.
Worst service from last one week.
We are not able to talk continuously with anyone. After few minutes or seconds, the voice drops and cannot here the other person speak.
I want it to get resolved as soon as possible. The basic call is not working now in idea network. Very unhappy with the service.
I do not want to raise the same complaint once again....

Hi, i have been using idea sinve three years and i want to port out to another network for my international travel purpose. I have been trying to get the upc code since 14 days and i'm getting a message that says: "upc cannot be generated as the mobile number is not configured. Please contact your service provider for further assistance."

I've also contacted the idea customer care many times regarding this issue for which they...

Dear team,
I'm using idea no. [protected] with id named ravinder singh from last 5yrs+ and before 3 days all of sudden all the services was stopped by you without informing me. It's my official as well as personal no too and i'm suffering a lot due to services are stopped on my no. ([protected])
Yesterday i had visited your idea customer care store regarding same and they informed me that, some one else was using my id proof...

I applied for postpaid to prepaid for one of my number [protected] but still the network is not activated. When i called idea contact center they are forcing me to again visit the retail store. When i asked for supervisor call transfer the call informed that no supervisors available at night shift. And my call was disconnected. Alt number [protected]...

I have accidentally recharged a wrong number on [protected]from amazon prepaid recharge service.

I am looking forward to receive a help regarding refund on this transaction as i already recharge on the correct number.

Refrence no: bh[protected]
I have attached the screenshot of the recharge details and provided the reference number as given by your operator.

Atir umar
Ph. [[protected]]br...

I got the following message on my idea prepaid mobile:-

Hello! To get more information on best offers, track usage, recharge, etc. Dial *111# (Toll-free) or visit my idea app on http://m.onelink.me/bde2e0f2

And by clicking on this message the web browser opens. I closed the browser instantly but i received the message:-

Dear customer, thank you for downloading sports from one97. You have been charged...