[Resolved] Idea Cellular — regarding non-receiving of text messages after upgrade to 4g | |||
I updated my idea 3g sim to idea 4g, i am unable to receive any messages from others friends, banks etc. Due to my business i am usually & time to time in need money transfer regarding otp sms from my bank (Which is ok before upgrading to 4g). I contacted customer care of idea they told me it is activated after 24 hour, although my all services is activted except messages. When i approach to outlet of idea they told to contact customer care & helpless. I have been facing lot of inconveniences & problems due to this, i lost some faith by my regular customer. Because my business work nature is — quick service - tatkal money transfer... But due to this message problem i can not do my work as per tatkal... Was this information helpful? | |||
Oct 26, 2017 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Sep 10, 2017 tripathi8july's response Dear Sir, i own land of size 110 * 65 sq ft in gorakhpur at near Fatima road medical college and one same size near rajendra Nagar at gorakhnath temple road.i want to open cbse school / college with your association in any of this land. Kindly advise to proceed further . Rgds R P Tripathi [protected] Verified Support Sep 24, 2017 Idea Cellular Customer Care's response Dear Customer, As per our telecon, We have confirmed that your concern has been resolved. Regards, Lakshmi. | |||
 13 Comments | |||
Comments
I took new connection from idea store phase 5 mohali n no is [protected] on 05.09.17 n store employees said it wil starts in 24 hours now 6 days but no not started i visited the store daily but my efforts are in veins ..
kindly do the needful on urgent basis..
regards
Damanpreet
[protected]
kindly do the needful on urgent basis..
regards
Damanpreet
[protected]
Idea Cellular Customer Care's response, Sep 24, 2017
Verified Support
Dear Customer,
We tried to contact you but unable to reach you. As checked, your number is active.
Regards,
Lakshmi.
We tried to contact you but unable to reach you. As checked, your number is active.
Regards,
Lakshmi.
I updated my idea 3g sim to idea 4g, i am unable to receive any messages from others friends, banks etc. Due to my business i am usually & time to time in need money transfer regarding otp sms from my bank (Which is ok before upgrading to 4g). My number is [protected]
Idea Cellular Customer Care's response, Jul 29, 2018
Verified Support
Dear Customer,
As per recent communication, you've confirmed that your concern for SMS issue has been resolved. However, please be informed that your concern has been raised under ref. no. 1-225074653256. Your patience & cooperation while we work on this, is much appreciated.
Regards,
Neha
As per recent communication, you've confirmed that your concern for SMS issue has been resolved. However, please be informed that your concern has been raised under ref. no. 1-225074653256. Your patience & cooperation while we work on this, is much appreciated.
Regards,
Neha
I updated my idea 3g sim to idea 4g, i am unable to receive any messages from others friends, banks etc. Due to my business i am usually & time to time in need money transfer regarding otp sms from my bank (Which is ok before upgrading to 4g). My no. Is [protected]
Idea Cellular Customer Care's response, Jul 29, 2018
Verified Support
Dear Customer,
Apologies for the inconvenience caused and delay in responding to your concern. We tried reaching out to you in different time slots. Seems you were occupied today. What would be a convenient time to connect with you. Let us know & we'll be happy to assist.
Regards,
Neha
Apologies for the inconvenience caused and delay in responding to your concern. We tried reaching out to you in different time slots. Seems you were occupied today. What would be a convenient time to connect with you. Let us know & we'll be happy to assist.
Regards,
Neha
I updated my idea 3g sim to idea 4g, i am unable to receive any messages from others friends, banks etc.
Please fix it ASAP.
[protected]
Please fix it ASAP.
[protected]
Idea Cellular Customer Care's response, Aug 21, 2018
Verified Support
Dear Customer,
As per our recent communication, you have confirmed that your issue has been resolved.
Regards,
Varsha
As per our recent communication, you have confirmed that your issue has been resolved.
Regards,
Varsha
Uttaam041's reply, Feb 2, 2019
Same heree...
updated my idea 3g sim to idea 4g, i am unable to receive any messages from others friends, banks etc. Due to my business i am usually & time to time in need money transfer regarding otp sms from my bank (Which is ok before upgrading to 4g).
I contacted customer care of idea they told me it is activated after 24 hour, although my all services is activted except messages.
When i approach to outlet of idea they told to contact customer care & helpless.
I have been facing lot of inconveniences & problems due to this, i lost some faith by my regular customer.
Because my business work nature is — quick service - tatkal money transfer... But due to this message problem i can not do my work as per tatkal...
I contacted customer care of idea they told me it is activated after 24 hour, although my all services is activted except messages.
When i approach to outlet of idea they told to contact customer care & helpless.
I have been facing lot of inconveniences & problems due to this, i lost some faith by my regular customer.
Because my business work nature is — quick service - tatkal money transfer... But due to this message problem i can not do my work as per tatkal...
I have also converted my 3G to 4G and I am also facing same issue of the receiving the text messages. Please do the needful ASAP.
I have also converted my 3G to 4G and I am also facing same issue of the receiving the text messages. Please do the needful ASAP
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Mobile Service ProvidersIdea Cellular regarding non-receiving of text messages after upgrade to 4g
[Resolved] Idea Cellular — regarding non-receiving of text messages after upgrade to 4g
11 Reviews
Pune, Pune District, Maharashtra, India
Yogesh Pakhale on Sep 15, 2017
Submit a Complaint
I updated my idea 3g sim to idea 4g, i am unable to receive any messages from others friends, banks etc. Due to my business i am usually & time to time in need money transfer regarding otp sms from my bank (Which is ok before upgrading to 4g).
I contacted customer care of idea they told me it is activated after 24 hour, although my all services is activted except messages.
When i approach to outlet of idea they told to contact customer care & helpless.
I have been facing lot of inconveniences & problems due to this, i lost some faith by my regular customer.
Because my business work nature is — quick service - tatkal money transfer... But due to this message problem i can not do my work as per tatkal...
Complaint marked as Resolved
Oct 26, 2017
Complaint Status
[Sep 15, 2017]
Idea Cellular customer support has been notified about the posted complaint.
tripathi8july's response, Sep 10, 2017
Dear Sir,
i own land of size 110 * 65 sq ft in gorakhpur at near Fatima road medical college and one same size near rajendra Nagar at gorakhnath temple road.i want to open cbse school / college with your association in any of this land.
Kindly advise to proceed further .
Rgds
R P Tripathi
[protected]
Verified Support
Idea Cellular Customer Care's response, Sep 24, 2017
Dear Customer,
As per our telecon, We have confirmed that your concern has been resolved.
Regards,
Lakshmi.
Complaint comments 10 Comments Updated: May 20, 2019
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Comments
tripathi8july
Sep 15, 2017
Dear Sir,
i own land of size 110 * 65 sq ft in gorakhpur at near Fatima road medical college and one same size near rajendra Nagar at gorakhnath temple road.i want to open cbse school / college with your association in any of this land.
Kindly advise to proceed further .
Rgds
R P Tripathi
[protected]
Reply
Damanpreet Singh Kandhola
Sep 15, 2017
I took new connection from idea store phase 5 mohali n no is [protected] on 05.09.17 n store employees said it wil starts in 24 hours now 6 days but no not started i visited the store daily but my efforts are in veins ..
kindly do the needful on urgent basis..
regards
Damanpreet
[protected]
Reply
Idea Cellular Customer Care's response, Sep 24, 2017 Verified Support
Dear Customer,
We tried to contact you but unable to reach you. As checked, your number is active.
Regards,
Lakshmi.
[protected]@gmail.com
Jun 2, 2018
I updated my idea 3g sim to idea 4g, i am unable to receive any messages from others friends, banks etc. Due to my business i am usually & time to time in need money transfer regarding otp sms from my bank (Which is ok before upgrading to 4g). My number is [protected]
Reply
Idea Cellular Customer Care's response, Jul 29, 2018 Verified Support
Dear Customer,
As per recent communication, you've confirmed that your concern for SMS issue has been resolved. However, please be informed that your concern has been raised under ref. no.[protected]. Your patience & cooperation while we work on this, is much appreciated.
Regards,
Neha
vikas sid
Jul 5, 2018
I updated my idea 3g sim to idea 4g, i am unable to receive any messages from others friends, banks etc. Due to my business i am usually & time to time in need money transfer regarding otp sms from my bank (Which is ok before upgrading to 4g). My no. Is [protected]
Reply
Idea Cellular Customer Care's response, Jul 29, 2018 Verified Support
Dear Customer,
Apologies for the inconvenience caused and delay in responding to your concern. We tried reaching out to you in different time slots. Seems you were occupied today. What would be a convenient time to connect with you. Let us know & we'll be happy to assist.
Regards,
Neha
Devashish Kar
Aug 5, 2018
I updated my idea 3g sim to idea 4g, i am unable to receive any messages from others friends, banks etc.
Please fix it ASAP.
[protected]
Reply
Idea Cellular Customer Care's response, Aug 21, 2018 Verified Support
Dear Customer,
As per our recent communication, you have confirmed that your issue has been resolved.
Regards,
Varsha
Uttaam041's reply, Feb 2, 2019
Same heree...
komalagrl
Oct 4, 2018
Today I upgraded my idea sim from 3g to 4g. Now I am unable to recieve text messages but can call & recieve and send sms also. Please resolve the issue ASAP. I need urgent access to OTPs from my bank.My no. is [protected].
Reply
Alkesh j patel
Oct 18, 2018
I updated my idea 3g sim to idea 4g, i am unable to receive any messages from others friends, banks etc.
Reply
Uttaam041
Feb 2, 2019
updated my idea 3g sim to idea 4g, i am unable to receive any messages from others friends, banks etc. Due to my business i am usually & time to time in need money transfer regarding otp sms from my bank (Which is ok before upgrading to 4g).
I contacted customer care of idea they told me it is activated after 24 hour, although my all services is activted except messages.
When i approach to outlet of idea they told to contact customer care & helpless.
I have been facing lot of inconveniences & problems due to this, i lost some faith by my regular customer.
Because my business work nature is — quick service - tatkal money transfer... But due to this message problem i can not do my work as per tatkal...
menuSubmit ComplaintSearch
Home iconHome
Question iconQuestions
FAQFAQ
Search
search
Account
Messages
Notifications
Complaints
Sign out
© 2019 Consumer Complaints Forum
If you have any constructive thoughts, creative ideas, or reasonable offers, please, contact us immediately via E-mail
Mobile Service ProvidersIdea Cellular regarding non-receiving of text messages after upgrade to 4g
[Resolved] Idea Cellular — regarding non-receiving of text messages after upgrade to 4g
11 Reviews
Pune, Pune District, Maharashtra, India
Yogesh Pakhale on Sep 15, 2017
Submit a Complaint
I updated my idea 3g sim to idea 4g, i am unable to receive any messages from others friends, banks etc. Due to my business i am usually & time to time in need money transfer regarding otp sms from my bank (Which is ok before upgrading to 4g).
I contacted customer care of idea they told me it is activated after 24 hour, although my all services is activted except messages.
When i approach to outlet of idea they told to contact customer care & helpless.
I have been facing lot of inconveniences & problems due to this, i lost some faith by my regular customer.
Because my business work nature is — quick service - tatkal money transfer... But due to this message problem i can not do my work as per tatkal...
Complaint marked as Resolved
Oct 26, 2017
Complaint Status
[Sep 15, 2017]
Idea Cellular customer support has been notified about the posted complaint.
tripathi8july's response, Sep 10, 2017
Dear Sir,
i own land of size 110 * 65 sq ft in gorakhpur at near Fatima road medical college and one same size near rajendra Nagar at gorakhnath temple road.i want to open cbse school / college with your association in any of this land.
Kindly advise to proceed further .
Rgds
R P Tripathi
[protected]
Verified Support
Idea Cellular Customer Care's response, Sep 24, 2017
Dear Customer,
As per our telecon, We have confirmed that your concern has been resolved.
Regards,
Lakshmi.
Complaint comments 10 Comments Updated: May 20, 2019
Share0
Tweet0
Related Complaints
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[Resolved] Idea Cellular - Incoming & Outgoing call details [945]
[Resolved] Idea Cellular Prepaid - deduction of money without customers knowledge [464]
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[Resolved] Idea Cellular - Please Tell My PUK Code NO [182]
[Resolved] Idea Cellular - Detail Bill [161]
[Resolved] Idea Cellular - balance deduction [148]
[Resolved] Idea Sim Card - lost sim card [141]
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Comments
tripathi8july
Sep 15, 2017
Dear Sir,
i own land of size 110 * 65 sq ft in gorakhpur at near Fatima road medical college and one same size near rajendra Nagar at gorakhnath temple road.i want to open cbse school / college with your association in any of this land.
Kindly advise to proceed further .
Rgds
R P Tripathi
[protected]
Reply
Damanpreet Singh Kandhola
Sep 15, 2017
I took new connection from idea store phase 5 mohali n no is [protected] on 05.09.17 n store employees said it wil starts in 24 hours now 6 days but no not started i visited the store daily but my efforts are in veins ..
kindly do the needful on urgent basis..
regards
Damanpreet
[protected]
Reply
Idea Cellular Customer Care's response, Sep 24, 2017 Verified Support
Dear Customer,
We tried to contact you but unable to reach you. As checked, your number is active.
Regards,
Lakshmi.
[protected]@gmail.com
Jun 2, 2018
I updated my idea 3g sim to idea 4g, i am unable to receive any messages from others friends, banks etc. Due to my business i am usually & time to time in need money transfer regarding otp sms from my bank (Which is ok before upgrading to 4g). My number is [protected]
Reply
Idea Cellular Customer Care's response, Jul 29, 2018 Verified Support
Dear Customer,
As per recent communication, you've confirmed that your concern for SMS issue has been resolved. However, please be informed that your concern has been raised under ref. no.[protected]. Your patience & cooperation while we work on this, is much appreciated.
Regards,
Neha
vikas sid
Jul 5, 2018
I updated my idea 3g sim to idea 4g, i am unable to receive any messages from others friends, banks etc. Due to my business i am usually & time to time in need money transfer regarding otp sms from my bank (Which is ok before upgrading to 4g). My no. Is [protected]
Reply
Idea Cellular Customer Care's response, Jul 29, 2018 Verified Support
Dear Customer,
Apologies for the inconvenience caused and delay in responding to your concern. We tried reaching out to you in different time slots. Seems you were occupied today. What would be a convenient time to connect with you. Let us know & we'll be happy to assist.
Regards,
Neha
Devashish Kar
Aug 5, 2018
I updated my idea 3g sim to idea 4g, i am unable to receive any messages from others friends, banks etc.
Please fix it ASAP.
[protected]
Reply
Idea Cellular Customer Care's response, Aug 21, 2018 Verified Support
Dear Customer,
As per our recent communication, you have confirmed that your issue has been resolved.
Regards,
Varsha
Uttaam041's reply, Feb 2, 2019
Same heree...
komalagrl
Oct 4, 2018
Today I upgraded my idea sim from 3g to 4g. Now I am unable to recieve text messages but can call & recieve and send sms also. Please resolve the issue ASAP. I need urgent access to OTPs from my bank.My no. is [protected].
Reply
Alkesh j patel
Oct 18, 2018
I updated my idea 3g sim to idea 4g, i am unable to receive any messages from others friends, banks etc.
Reply
Uttaam041
Feb 2, 2019
updated my idea 3g sim to idea 4g, i am unable to receive any messages from others friends, banks etc. Due to my business i am usually & time to time in need money transfer regarding otp sms from my bank (Which is ok before upgrading to 4g).
I contacted customer care of idea they told me it is activated after 24 hour, although my all services is activted except messages.
When i approach to outlet of idea they told to contact customer care & helpless.
I have been facing lot of inconveniences & problems due to this, i lost some faith by my regular customer.
Because my business work nature is — quick service - tatkal money transfer... But due to this message problem i can not do my work as per tatkal...
I updated my idea 2g sim to idea 4g, i am unable to receive any messages from others friends, banks etc. Due to my business i am usually & time to time in need money transfer regarding otp sms from my bank (Which is ok before upgrading to 4g). My no. Is [protected]
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i own land of size 110 * 65 sq ft in gorakhpur at near Fatima road medical college and one same size near rajendra Nagar at gorakhnath temple road.i want to open cbse school / college with your association in any of this land.
Kindly advise to proceed further .
Rgds
R P Tripathi
[protected]