Idea Cellular Complaints & Reviews

I did two idea recharge via ideacellular.com worth 347/- on 7/09/2017 and did payment using net banking of my icici account on my idea number [protected], of which only one was successful but two times money was deducted from my account as shown in my account statement (Pic included below) with no refund for the failed recharge. However, my idea account shows only one recharge (Picture included). The bill number are -
(1) bil/[protected]/pgmib-/ideacellular_jibr...

Hi, i am using idea network since 9 years, i started the recharge of 349 rs for unlimited calls and net 28gb, and main problem is network provider deducting the amount by activating unnecessary services automatically without my concern from main balance for every 3 days or every week when i am having the balance in main account. This is not fair, i already in porting mode if you provide good service i'll continue using the idea network or...

Despite paying all balance amount to my earlier operator and showing the proof of payment thrice to Idea office at Nagpur - my phone [protected] has been deactivated also despite complaining to [protected]@idea.adityabirla.com - just no response - is this customer care or customer Scare...

Hi i applied for converting my postpaid connection to prepaid which was completed on 4th september since then the new sim is not working and cell displays "no service" after putting in the new prepaid sim. Idea customer care do not respond properly. Such unethical practice i believe is done either to haress the customer or discourage them for going to prepaid services....

My complaint is about my idea prepaid number [protected], i was using my idea app, in that i found a page for special offer, i gone through that and i got an offer of 392 recharge for 84 days 84 gb data and unlimited calls, i did that recharge and i got only for 14*days, why they are cheating customers. I called the customer support and they are not giving the proper information. My email id= [protected]@gmail.com...

Dear sir
Please be informed that last month i was called by your representatives who pursued me to port my mobile number from airtel to idea. I was already paying rs.649.00 as monthly rental to avail-
1. Outgoing/incoming free in circle & roaming.
2. Data free as per plan.
But i was offered same facilities with additional data for inr 449. So, i agreed to port my no to your network. But later i was confirmed...

I am using 15 number in corporate and not satisfy from services. I have give request for port out to bharti airtel. Request you to accept my port out request and release my numbers on priority.
Why company rejected my port out request again & again?
Idea is rejecting my port out request again & again.
Compaint no your registration number is : dotel/e/2017/31390

Ccontact no [protected]

Port...

I am in czech republic and using my idea sim card from india to get one time passwords (Otps) for online transactions. My idea sim card was working till the end of august but after i made recharge of 200 inr, it stopped working immediately after recharge. I don't understand the reason. I need my idea number for getting otps on my online transactions. Please help to resolve this issue as its very urgent for me.

My idea mobile...

Dear team,

I am really disappointed by the idea cellular unprofessional behavior.

Mobile no [protected]
I requested the team members of collection agencies to close the connection they took the money and post that i was keep getting the bills generated every subsequent month.

Once three months passed away again got the call from recovery agency to pay the bill, they are very unprofessional...

I am idea customer using service since few years and now when all other service providers are giving best offers and services whereas idea cellular have same old and worst offers which is not useful and to know about new offers and escalate (To get best offers) as informed by customer care we are chasing customer care since one week and everytime they say same lines which has no use.
Also when i asked the procedure to port the number...

Dear.
I was having network & call drop issue in my idea number [protected]. 4-5 time i registered a complaind in june & july. But it doesn't resolved.
In july idea offered me miss call alert services free of cost due to network issue. Worth rs 252/- they activated it. But after that i got massage for it's chargeable rs. 252.,
Immediate i called care exe. And requested to deactivation of this service. & told me that amount...

Very very poor idea network strength... See snapshot of my mobile network strength indicator at my home... Address:- amritpuri colony near awadhpuri piplani bhopal m. P. 462022.. Mob no. [protected]...

Hi,

I had a idea post paid connection with number: [protected] having 349 segment plan.

I submit the following for your kind necessary action:
I have been charged rs.149/- extra in the name of feature charges for last three months.

I really don't understand what this feature charges are.

Please revert back my money for last two months and i look forward to receiving a rectified...

I requested for port my idea number [protected] to jio on 01.09.2017 but idea rejected my number whereas when idea call me for reason from switch idea i clearly say that i want to switch idea but still idea give reason that port request cancelled by user. And i again requested to port on 07.09.2017 but again idea rejected my request for same reason....

Offer sms receive is idea aaj ka offer!
1) rc404-84gb + unltd all calls 84days
Time 9:31 10/9/17. And 10:12 10/9/17 recharge is done,
Special recharge activated,. Credited free local+std calls expiry 18/11/2017 and credited daily data volume mb 1024.
But i get offer 404- 70gb-70days.
Sir/mam please solve this. And contact cre but no satisfaction....

Good morning sir,

Mo. No. [protected].

Approximate 9th aug, 2017 i have requested to idea customer care to convert my postpaid plan to prepaid. Approximate 11th aug, 2017 customer care officer called me and given me discount offer that 399 rs + (18%gst on 399rs) = 470.82 rs monthly rental is there. Now he called me that 100 rs discount for six month in each bill and 50 rs discount for three month in each bill...

I lost my phone on 9 sep 2017, please block my sim card# [protected], so that no body can use it. How to reissue the new card with same number. Please block the card immediately as the person who has phone is continously calling others...

Mobile no. [protected]

Please... Its very urgent... This guy has taken wrong uses of my atm card details and done tranjection of 5000₹ yesterday.

This person have done fraud with me and my father by teeling that he was linking my aadhar card with the atm card.

I want to make this person cuaght by the police.
Please help me 😢

Is it helpful to take legel action on him?...

I have been customer of idea cellular from last 15 years and using same number since then. I have been very honest in paying my bills regulary.
However, recently i am getting below message..
I got the calls also from the some local numbers asking the amount.
However, when i called idea customer care, they told that you dont have any oustanding payment and ignore those calls.

So how should i get rid of this...

I have port my number from idea i have 372 rs balance on idea. if i pay bill after due date then they incure penalty now idea using my money frim 3 month i should get with 100 per month extra, applet officer not replying after so many mail. if i get bill on same address now they did not get my address....