Idea Cellular — Value added services

Address:

New Delhi, Delhi, 110075

Dear Sir, Some charges of Rs. 180.00 is charged in my mobile no. [protected] (bill no. [protected]) in respect of Subscription Service, which are never used by me. As & when, we have click on website, sms received that some service activated. I have response immediately to deactivate these services. This charges activated without my consent & knowledge. Only hit on website, these charges is charged. This is wrong & illegal. Idea services is not authorized to charged such charges on behalf of 3rd person from my account without my willingness and knowledge. Hence, it was requested to Idea services to revert back the charges but Idea services is refuse to revert back of charges. But I am not satisfied with the replay, not to refund the illegal / wrong charges. I have already told that I have never use the above mentioned services. When I browse the internet, these type of charges is automatically charged, without my knowledge or confirmation. I have came to know only when an SMS received regarding the charges and I have at once stop these services through replying in SMS. Copy of bill is also enclosed for your reference please. It is also brought your kind notice, prior this idea network, I have Airtel Connection and in this airtel connection, there is no any such type of problem, there are no such type of automatic charges. Than, why this type of problem with your idea connection. Hence, it is once again requested to please revert back of these type of charges and in future no such type charges is charged through bills.