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IDP IELTS Complaints & Reviews

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Last updated Nov 30, 2023
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IDP IELTS reviews & complaints page 13

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P
Pk24347
from Pune, Maharashtra
Jan 23, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not fixing issues and providing etrf

My ielts result was out in December, however I still didn't got my etrf/online score card, even my all documents are clear. 5 days ago I reported this issue to idp via email and also called their customer service to fix this asap as I have university application deadline. The person on call told me the issue will get fixed till next day. However, issue still didn't fixed. We paid for nearly 15k for exam, we studied for it, we provided all...
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S
SamDex
from New Delhi, Delhi
Jan 22, 2022
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Issue while downloading eTRF

Address:Delhi

I recently got my result but from the portal, I am not able to download the eTRF and getting 404 error.

Please look into the priority as I need to submit it to the university....
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Kashyap91
from Visnagar, Gujarat
Jan 22, 2022
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Exam band related issue

IDP play games with candidates. Repeat the results with no any changes. Even if try again and again but still they give same band score. It's means that they only want earning money from candidate....
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C
ChandanaReddy.k
Jan 21, 2022
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Unable to access my eTRF ( showing 404 Error)

I received my IDP IELTS results just today and while am trying to open the eTRF for my results it is showing 404 error.

Please resolve my issue as I need to send my eTRF to educational institutions....
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D
Darshil Ajudia
Jan 21, 2022
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ETRF 404 error

Hello IDP,
I have given my ielts exam on 08/01/22 and received my results today but I'm not able to download the eTRF, I get an error 404 while downloading the eTRF. I need the eTRF for my application to the universities and colleges....
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J
Jessica Arul
Jan 19, 2022
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Exams canceled and no dates available for next one month

Exams on Jan 23rd were canceled from their side and asked to transfer the dates, but the deadlines for college applications would be over by the dates that are available now. Future is totally collapsed because of this issue. WANT THE EXAM TO BE HELD ON JAN 23rd or 24th...
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T
Thakur Abhi Singh
Jan 18, 2022
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Confirmation mail after registration

Address:Lucknow
Website:Idp

Yesterday I booked my date.that is 12 march. Payment has also done.however, i didn't get any confirmation mail.its been 12 hours...
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Priyanka Jaiswal1993
from Mumbai, Maharashtra
Jan 17, 2022
Jan 17, 2022
This thread was updated on Jan 17, 2022
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I haven't receive my ETRF

Website:www.ieltsidpindia.com

I completed my exam on 30th December 2021 and got my result through Normal message on 12th January 2022 but still I haven't receive TRF from website, whenever I click it, it show 404 error...
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Kaushikee Bhawsar
from Indore, Madhya Pradesh
Jan 17, 2022
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ETRF is not generated in 3-4 days after result declared

IDP IELTS india is not giving eTRF in the specified time period, i am missing my university deadlines only due to the eTRF. I have given my pen paper based IELTS exam on 30th December 2021, and my result is declared on 12 January 2022. Its already been 4 business working days and still i am getting 404 error page on my candidate login whenever clicking "view eTRF" button. I have called on there customer care number thrice but getting no satisfactory...
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NIKUNJ KHANDAR
Jan 17, 2022
Nov 26, 2022
This thread was updated on Nov 26, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not able to get Etrf

Address:Rajrajeshwari society street-2 46-4, Jakat-naka

Hello IDP,
I am not able to download ETRF and due to this how to apply for EOR....
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T
tiredoffraudinindia
Jan 16, 2022
Jan 16, 2022
This thread was updated on Jan 16, 2022
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First time user mandatory password reset, force-asks "latest test date", which is irrelevant!!

Address:India/Worldwide
Website:www.ieltsidpindia.com/access/CandidateLogin

If I am a new user/examinee, who is registering for the first time ever, or have given IELTS around 4-5 years back, I should be able to rest password initially without any hassle. However, when one tries to reset the password for the first time, the system mandatorily asks for the latest test date, which is irrelevant, and makes no sense. This has been raised to them since 2020, and they have done nothing about it, till date. They are QUICK...
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tiredoffraudinindia
Jan 16, 2022
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Payment deducted, but 404 error

Address:India

I was paying via CC, and while my money was deducted, the payment page showed 404, and this happened 3 rimes. Every time, I did, it kept on showing 404. To make it worse, their numbers and chat is never picked up by a human, but only a bot, which is insufficient to deal with.
Finally, after 3 hours when some human did pick up, they neither understand English, nor Hindi, and keep repeating some script responses. Then they just keep...
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N
Nila Prasad
from Trivandrum, Kerala
Jan 16, 2022
Jan 17, 2022
This thread was updated on Jan 17, 2022
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ETRF download issue

I am an IELTS candidate from Kerala, India .I have received my result on 12 Jan 2022 for pen and paper exam (academic) conducted on 30 Dec 2021. Unfortunately I am unable to download my e-TRF and it is showing 404error.iI have waited for three days but it is still not working. I am requesting you to solve this issue as soon as possible and please let me know if anything else that I have to do on top of posting this complaint....
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S
Singh104@
from makhu, Punjab
Jan 15, 2022
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Refund not received on EOR result

My test was on 2nd December. I got EOR result on 5th January. My writing score changed from 5.5 to 6. I received credit notice but I didn't get refund.
My passport no is V1575621...
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H
Harjeet jassar
Jan 15, 2022
Jun 17, 2022
This thread was updated on Jun 17, 2022
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TRF 404 error

Address:Faridkot

Hi idp,

I am a ielts candidate from Punjab, india and recently attempt ielts acedemic pen and paper exam on 30 Dec 2021 in Bathinda city centre number - IN855 .
I received my result in 12 jan 2022 in which I got overall 7 bands and now I want to apply for abroad study but unfortunately I am unable to download my eTRF and facing 404error in it . It is my humble request to you please fix that errror or send me my TRF...
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J
Jerin Sebastian
Jan 15, 2022
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Money deducted

I paid my Ielts fee on 14/01/2022 but did not receive any confirmation email or SMS. Please resolve this issue for me ....
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I have applied for the IELTS (Academic) exam which is going to be conducted on 15.01.2022 (Pen and paper based). I was checking my ieltsidpindia login account from the past few days. My speaking test date was updated on 07.01.2022 (evening), as per which my speaking Test was scheduled on 08.01.2022. I received a text message about the same on 07.01.2022 (Time-16:46) and email regarding the same on 07.01.2022 (Time-16:36). In this way less...
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M
Maryp23
Jan 13, 2022
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IELTS evaluation system not transparent

I feel the evaluation system of reading and listening tests should be transparent to the candidate because candidate can get complete idea about the wrong answers and can easily check against the correct answers if at all correct answers sheet (alongwith feedback/justification of why it is right) is provided with the result report.
Also, hybrid model can be adapted in Lieu of high omicron cases. For example speaking test could be...
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My passport number is L3978294 and exam is on January 15 Chandigarh centre. I am still waiting for test details . Today is January 13....
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R
ruchira sakalle
Jan 13, 2022
Feb 21, 2022
This thread was updated on Feb 21, 2022
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Fees deducted from my account but it shows payment failed

I paid the IELTS exam fees but the it shows the payment failed although the amount has been debited from my account. On calling the custimer service they said the website is not UPI friendly. I have not received any confitmation from them.
It is really not acceptable, if the website is not UPI friendly they should not give UPI as an option. Following are my details

Test Type: Pen and Paper Test
Module: Academicbr...
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