IDP IELTS Complaints & Reviews

I submitted all my documents at the LRW exam center and even asked if I need to bring any other documents to the speaking venue and was told my passport copy will be dispatched from their point to the speaking venue and I do not need to bring any additional documents ( passport, declaration) however, I am not able to see my E-TRF report. This is so upsetting as because o[censored]n-coordination between your (IDP) departments; students have to suffer....

I had called me to inquire about the refund status and he is like half sleepy responding like very full to speak secondly he is too rude to answer my question of when I can get the refund and I asked him what is the time line, I explain him on website it’s mentioned 10-15days and I inform him like I received credit note so after it how many days more I need to wait, he said more 20 days I told him nothing mentioned tht on website then he...

Hi,

The Complaint is in regards to IDP Education - IELTS and non refund of Transfer fees.

The Transfer fees was paid but the IDP education failed to transfer the test within the due course. I have been chasing this since 24 Oct 2021 - The Email references attached.

As the university deadline have passed I requested IDP for refund. IDP education is siting me that they currently have software issue...

I gave my exam on 11 december and the result came out on 24 december but my TRF is showing 404 error till now….
I am bound and unable to proceed with my future studies and to pursue any further step in my college application its mandatory to submit the TRF...

I completed my exam on 11th december 2021and got my result through Normal message on 24th december 2021 Candidate name: Nandu Sudarsan, Candidate number: 535914, Centre number: IN855 but still I haven't receive TRF from website, whenever I click it, it show 404 error. My admission process are still pending.so please do resolve the issue as soon as possible....

I gave my ielts exam on 11 december 2021. And rightly, my result should had been declared after 13 days which would be 24 december. It's been more than 13 days i havent got my results, i am really anxious. I've tried contacting them via emails and call too, but it wasn't helpful. They neither sent me any email or text regarding my delayed result. I am really anxious, i have invested my dad's hard earned money in the exam. Please help me,...

My IELTS scores are taking far too long to reach universities, and the universities are requesting the scores from me. Please assist me with this and send my score; failing to do so will cost me significantly more. It is my humble request that you do send the requested scores.

Date of sending score - 04/12/21...

I gave my exam on 11 december and the result came out on 24 december but my TRF is showing 404 error till now….
I am bound and unable to proceed with my future studies and to pursue any further step in my college application its mandatory to submit the TRF...

Am nancy bharti from india have recently given ielts TEST on 13 November 2021 and still have recieved my result due to which i have been inquring about this issue of mine from past one month is to why my ielts results are being withheld without any prior notice to me and there's no accurate information about it. Even the institute representatives are not responding to my calls and visited the local idp india centre and have directly said...

I had given my ielts speaking test in the kukatpally venue on 04th December afternoon. My proctor dozed off completely throughout the interview yet i continued my interview and i find my result disappointing so i have applied for an eor and the eor result stays the same after a long waiting period. Where i expected atleast a .5 percent increase. First of all it was the proctor's mistake to sleep during the examination process . I mean who...

I under gone exam on 13/11/2021 and successfully completed with overall score of 7.5 with register Number 21IN416145MANB855A. I had applied to Arizona State university on 05/12/2021. For this university IELTS official score card is compulsory document for apply. So we intimated to IDP IELTS for sending the data officially to above said university on 05/12/2021. But you failed to send in time even after our repeated requests through phone...

My name is Anmol Sharma, candidate id M8545676, TRF number 20IN205843SHAA855A. I have reported my score to around 5-6 Universities before 14 Dec. 2021 but my scores are still unprocessed. Kindly send the score to the universities asap as they have timeline for the scores.In the today's morning one of your executives told me that my scores will be sent by end of the day, but she didn't done it yet. If my university application gets rejected...

My IELTS test was on 27th of November 2021, the result was published on 14th of December 2021. Till now I am not able to view or download etrf. I have contacted the customer care team several times but there was no proper response. Also, I sent mail mentioning my issue. It was also unresolved....

Payment has been deducted from the bank but there is no confirmation and received rejected in the screen.Added the reference number from the bank....

Dear IDP :
I wish to complain about the IELTS exam that held in Tehran IRAN by company called (IRSAFAM) in Parsian Enghelab Hotel in Tehran. that the exam was on 18/12/2021.
I am complaining because the exam started with 3 hours delay. Instead of 8:30 AM it started in 11 AM . During this period there was a lot of conflict between candidates and IRSAFAM people, that all the candidates include me get stressed. The main problem...

Respected Sir/Ma’am

I am writing this to seek information regarding my ielts general training exam dated 12th August 2021. My ielts exam details are as follows :
Name - Harniman Kaur
Candidate number -144632
Centre number - IN855
Passport Number- U5407880

I'm waiting for my result. I am shocked with your unethical behavior. I don’t understand the reason what kind of investigation...

Date: 18th December 2021
Candidate Number: 559344
Organization: IDP IELTS
Exam Center: HOTEL SILVER CLOUD
Bandhan HALL, Opp - Gandhi Ashram, Dandi Bridge,
Ashram Road, Wadaj, Ahmedabad - 380027

During the IELTS examination in the listening module, my headphone had stopped working so present volunteers changed suddenly my headphones but I missed attempting my 5-6 questions. And I told...

I made my speaking test today ( on 18th December) because a technical issue happened at the first one. After I finished my first speaking test I left the centre.After that one of the employees followed me to the street and asked me to come back into the centre urgently. When I came back they told me I have to repeat the speaking test due to an issue. I was very angry and exhausted, so I did bad at the second time. I would like you to count...

I applied for EOR and got success in it, my exam date was November 6th 2021, i received credit note two days prior to this complaint, my band got changed from 5.5 to 6.0, my passport no. U3764219...

I recently took the exam at Global Gateway Tower, Gurugram on the 13th of Dec, 9 a.m.- 12 p.m. I cannot emphasise on how the staff there is, not in the slightest bit competant to conduct the exam. First, the security guard on entering the office, who oversees us candidates entering info in the register, is VERY RUDE, and talks to candidates like he's our master. He is impatient, shrewd and doesn't speak English AT ALL. My biggest complaint...